Closing: 8th February 2024 , Email: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Customer Service Executive (Logistics) - Ubi / Macpherson [3770]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
• Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Benchmark freight rates.
• Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
• Collect and analyze service issue and carrier quality information and develop clear and concise reports.
• Freight forwarding functions such as booking, issuing Delivery Orders, etc
• Checking and confirming order status on pick-up and deliveries.
• Analyze freight bills for customer specific required information.
• Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other
  special requests.

Job Requirements

• Diploma / Degree in Logistics / Transportation or equivalent
• At least 1 year of working experience in the related field/ freight forwarding industry is required for this position

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by Manager

REQUIREMENTS

• Willing to work shifts, weekends, and public holidays

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Our client one of the leading FMCG brands from America is looking for a Sales Account Manager to join their admirable team.

JOB RESPONSIBILITIES

• You will be reporting directly to the sales director your main job responsibilities include:
• Customer relationship management, build and maintain strong relationships with new and existing clients.
• Identify and pursue new business opportunities within the assigned territory.
• Achieve monthly sales and margin.
• Team management including training and lead high performance sales team.
• Prepare sales reports, forecast, pipeline and market intelligence.

JOB REQUIREMENTS

• Diploma or Degree in Business, Marketing, or related studies
• Experience in FMCG Sales experience.
• Possess own vehicle.
• Result-driven with a demonstrated ability to meet and exceed targets.
• Good interpersonal and communication skills

If you are interested in the role, please clicked on Apply or email your updated resume with your availability and expected to [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R1222887

Eng Ai Wen, Ivan

Working Day: 5.5 days weekly (by roster)

Operating hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village or Bukit Timah Balmoral Plaza

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate is advantagerous
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Credit Applications

• Process credit applications and ensure that clients are notified promptly and professionally.

City Ledger

• Ensure all invoices / statements are issued on a timely basis.
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
• Monitor and pursue collection of overdue accounts.
• Review city ledger daily for correct postings of charges and take corrective action where necessary.
• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.
• Respond to and resolve account queries in conjunction with accounts receivable.
• Review provision, write-offs and other adjustments immediately prior to month end.
• Implement effective inquiry response procedure for guests and management.
• Ensure all travel agent commissions are timely processed and paid.
• Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
• Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.
• Attend Credit Managers meetings to keep up to date knowledge of credit risks.
• Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
• Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and Liaison with Front Office

• Liaise between the Finance Department and the Front Office.
• Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
• Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
• Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.
• Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
• To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Key Job Requirements

• Diploma in Accounting / Finance
• Minimum 2 – 3 years of experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, PowerPoint and relevant accounting systems

Background Information:

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• 4 days work 2 days off
• 2 hours meal break
• Part-time options available

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Job Responsibilities

· Propertable setting including setting up items

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers, inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties

· Perform other reasonable job duties as requested by Supervisors

Job Requirements

· Minimum GCE N-Level or, ITE qualifications

· Able to perform split shift and work on weekends and public holidays

· With F&B experience is an asset but not essential

· Good communication skills and ability to communicate with customers with smile all the time

· Pleasant and cheerful personality, energetic and team player

· Willing to learn and has passion for service industry

· Able to multi-task and adapt to fast paced environment

· Possess WSQ Food & Hygiene Certificate

· Knowledge in POS system

JOB RESPONSIBILITIES:

• Outlet cleaning and set-up to get ready for operations.
• Offer prompt, friendly and efficient service to all guests. Ensure tables, flooring, station cleanliness before and during operations.
• Drinks/Food ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guest.
• In-charge one of outlet station and lead a sub team for operation, arrange staff break time, handle minor issue before handover to superiors.
• Orientation & buddy system for new join staff.
• Full-timer side tasks such as staging and furniture movement for normal Ops & events, poster update etc.
• Outlet closing and cleaning.
• Update guests with current and upcoming promotions.
• Attending to guests’ needs promptly.
• Any other job as assigned by superior.

JOB REQUIREMENTS:

• Must have basic Food Hygiene Certificate.
• Service-oriented and team player.
• Pro-active, friendly and warm personality.
• Able to work in a fast-paced environment.
• Working location: Bedok@Heartbeat (near Bedok mrt)

Responsibilities:

• Develop and implement creative strategies and concepts to enhance brand identity and market presence.
• Collaborate with cross-functional teams to create and execute innovative marketing campaigns and initiatives.
• Manage and lead a team of designers, copywriters, and other creative professionals to ensure high-quality deliverables.
• Oversee the development and production of creative assets, including print materials, digital content, and multimedia presentations.
• Conduct market research and analysis to identify emerging trends and opportunities for creative innovation.
• Provide guidance and feedback to team members to foster their professional growth and development.
• Maintain brand consistency across all marketing channels and materials.
• Stay updated on industry best practices and new technologies to drive continuous improvement in creative processes.
• Manage budgets and resources effectively to optimize productivity and achieve project goals.
• Collaborate with external vendors and agencies to leverage their expertise and resources for creative projects.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Test Program Manager

Job Requisition Number: JR27178

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills:

l Test management across multiple streams

l Good organisational skills, with attention to detail

l Excellent communication skills (Both English and Vietnamese – Oral & Written both)

l Focus on quality and delivery, Experience with Data Migration testing

Job Objectives

Test Manager will work closely with the TCOE and Project respective stakeholders across the organization to drive testing end to end delivery and governance.

The candidate will ensure the overall successful delivery of all testing services provided by TCOE and ensure all the testing deliverables & milestones are timely met.

Key Responsibilities

l Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking

l Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language

l Works with the testing service providers and other Banking clientsstakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

l Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

l Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

l Engages with various Banking clients stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

l Act as the first point of escalation for any issues raised by Banking clients stakeholders, testing service providers.

l Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

l Drive and collaborate with all Banking clients stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

l Participate and contribute in forums, as required, to drive testing transformation and innovation.

l Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

l Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

l Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key Requirements

l Bachelor’s Degree or master’s degree in computer engineering or related field.

l Must have oral and written communication abilities for both English and Vietnamese languages

l Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizationspreferably in Banking and Finance and at least 5 years’ senior manager experience in testing.

l Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

l Good knowledge in managing data migration projects including conversion testing.

l Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

l A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

l Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

l Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.

l Strong attention to details, excellent analytical and problem-solving skills.

l Experience in managing multiple external testing service providers.

l Experience in managing multi-cultural, diverse, direct and virtual teams.

l Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.

l Must display a high level of professional judgment, commitment, integrity, and teamwork.

l Excellent client facing, internal communications skills.

l Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Responsibilities:

Address customers' requests and queries.

Analyse customer information and needs to improve customer relationships and experiences.

Execute order processing and order fulfilment tasks.

Maintain the client contact database to ensure it is up-to-date.

Handling of import/export enquiries.

Strive to exceed customer expectations wherever possible.

Work closely with various departments in meeting customers’ order fulfilment and achieving on-time delivery.

Meeting up with new customer in fostering customer relationship and to render better service quality.

Resolve and/or escalate issue in a timely manner.

Provide flexible support for team members and other teams and foster a positive and a motivating environment.

Requirements:

Diploma study in Administration or relevant field.

Minimum 3 years related work experience.

Able to work independently, organized and meticulous.

Excellent interpersonal and written and oral communication skills.

Customer oriented.

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cybersecurity team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Part Time Service Crew at YATSUDOKI SINGAPORE x 10!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Must be able to commit a minimum of 4 days per week

· Shift work, 6 - 8hours/shift, up to 11pm, including weekends and PH

· $10/hr

· Available immediately preferred

· Students are welcome!

· Work Location: Millenium Walk and Tampines West CC

· Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Quality Assurance (QA) Manager

Oversee staff, ensuring product development aligns with quality and efficiency standards. Collaborate with clients to meet their product requirements.

Key Responsibilities:

• Establish company-wide quality procedures, standards, and specifications.
• Collaborate with purchasing manager to ensure raw materials meet quality standards.
• Enforce health and safety standards during work operations.
• Conduct research to optimize resource usage and reduce waste.
• Ensure manufacturing processes meet national and international standards.
• Survey customer requirements and align them with established quality standards.
• Provide recommendations to improve existing quality processes.
• Analyze statistical data for insights into quality performance.
• Supervise staff adherence to quality procedures.
• Monitor product development for deviations from quality policies.
• Conduct tests to verify raw material and finished product quality.
• Review process and product specifications for improvement opportunities.
• Approve compliant products and reject defective ones.
• Present reports to upper management on quality activities.
• Maintain records of quality tests, procedures, and standards.

Additional Responsibilities:

• Lead and manage the QA team.
• Train new QA Engineers.
• Conduct NDT NAPCAP audits.

Requirements:

• Bachelor's Degree in Mechanical Engineering.
• Minimum 5 years' relevant experience, with 3 years in Precision Manufacturing.
• NDT Level 3
• Familiarity with AS9100 QMS, trained Lead Assessor.
• Experience in Continuous Improvement and Lean.
• Knowledge in Chemical Finishing & Heat Treatment processes.
• Strong background in Metallurgy or Materials Science.
• Familiarity with NADCAP requirements.
• Excellent communication skills for customer interactions.

Job Responsibilities:

• Lead the Application Support Teams, coach and ensure team members focus on their parts of incident response and resolution process.
• Oversee the recovery process and establish a clear chain of authority and responsibility.
• Responsible for case management and collecting & analysing of information on risks to prevent recurrence.
• Work with Technical and Application Teams to identify the root cause of incident, recommend system, service and business recovery options, as well as preparation of technical incident report.
• Work with technical teams to identify temporary workarounds and determine estimation time on resolution
• Document a clear trail of events, work with recovery and operations teams to deliver documentation and reporting and ensure the team works towards a timely resolution.
• Ensure processes and policies are adhered to and standards are met
• Chair the incident and problem review meetings
• Attend post incident review meeting together with Business Incident Manager to report root cause and preventive measures taken to senior IT management and business management.
• Be the key point of contact for coordination and communication for technology team
• Take ownership and perform controlled resolution of incidents and problems working with Business Incident manager, within defined SLAs
• Timely determine the severity and impact of the incident and escalate/communicate to stakeholders
• Track permanent resolution and create knowledge base for future reference.
• Champion stability initiatives to enable application high availability for BAU which includes better monitoring, failover and resiliency
• Ensure adherence to Incident and Problem Management processes
• Support and provide inputs to audit, regulatory and compliance requirements
• Manage regular reporting and customer satisfaction initiatives to achieve suitable outcomes for all stakeholders

Job Requirements:

• Bachelor’s degree with min. 10-15 years working experience in a bank or a financial institution
• Possess excellent working knowledge of ITIL best practices
• Ability to manage incidents and problems at enterprise level and must have experience in banking, in operations and technology to make key recovery decisions
• Familiar with supporting Desktop End User Services, Infrastructure, Banking Applications and Operations.
• Ability to make decisions quickly and effectively.
• Ability to coordinate with other members in the technology teams to ensure all aspects of an incident is managed properly.
• Excellent communication, presentation and interpersonal skills.
• Experience in leading a team and ability to delegate tasks effectively.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23813

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job Descrption

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Responsibilities:

• Responsible for Strategic HR planning and workforce development for the company.
• Provide HR business partnering to department heads on their respective hiring needs.
• Leading annual performance review and annual appraisal exercise for the company.
• Responsible for managing compensation and benefits plans and ensure it is competitive compared to the market practice, by conducting market research and salary benchmarking exercise.
• Identify and implement training needs to improve overall employee performance.
• Ensure company is following the respective local HR regulation and requirements.
• Work closely with management team and provide HR advices with regards to all employee matters.
• Review HR policies and handbooks and improvise current HR procedures or systems.
• Ad hoc duties as assigned.

Requirements:

• Bachelor in Human Resources Management or equivalent
• At least 8 – 10 years of HR Generalist experience, with managerial/ supervisory experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

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