The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

• Responsible for all project management and that includes conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements.
• Reporting to the Executive Director and overseeing HOD/Project Managers who coordinate teams to ensure that work is completed on time and make sure that works are allocated to them in an appropriate manner and are prioritized based on urgency and the needs of the customers.
• Provide excellent leadership to strategically manage risk and ensure each phase of work is started or completed on time.
• Able to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned projects.
• In-charge of the designing and execution of construction strategies upon which the completion of different projects will be based.
• These strategies may deal with issues like mapping out guidelines for the selection of subcontractors/suppliers to execute projects and analyze their quotations.
• Authorise construction planning, programming and completion schedules.
• Authorise engagement of subcontractors, management of subcontractors work to achieve outcomes and all major subcontract variations .
• Monitor progress, ensuring that work quality and techniques are of high standard and report regularly on project performance and cost against company objectives.
• Evaluate sub-contractors/suppliers’ performance.
• Implement standard rules and regulations as well as upgrade and improve working methods.

Requirements

Minimum 8 years experience in supervision of major underground / PUB or LTA project.

Preferably with DTSS, JEL, CRL, DTL / TEL experience.

Qualified SPM must have LTA railway and or TBM project reference.

Degree in Civil Engineering accredited with Singapore PE Board

@ [email protected]

About the Role

Our growing company is on the lookout for Assistant Manager who hold a strong passion for food, cooking and the culinary industry. Here are Fleursophy Group, what defines us are our people, food, and atmosphere, as we strive to provide the best dining experience to our customers.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Stand in for the outlet manager when he/she is not around.

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Assist outlet manager in setting monthly KPI.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Assist in creating detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Assist in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 2-4 years in a superior/managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

Job Responsibilities:

• Determine and identify new business opportunities by analyzing business needs in the Government Sectors.
• Preparation of business development plan, define and follow up which in line with the sales targets and objectives.
• Analyze and clarify Tender Bids and RFQs (Request for Quotation) or opportunities during pre-tender and tender phase.
• Lead and organize tender preparation, reviews and submissions in order to ensure completeness in quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyze technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price and to prepare Tender Evaluation for management approval for tender Operating Profit Margin.
• Lead and execute tender interview presentation in a professional manner to increase win rate.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• To manage, coordinate and conduct the sales activities to achieve sales target and profitability target for the Company.
• Handling of client and commercial issues, i.e. enquiries, terms and condition, payment schedules, complaints.
• Identify and manage calculated risk in each sales opportunity.
• Coordination of regional / global contracts.
• Provide market information and participate in direct marketing strategy or planning.
• Attend conferences, meetings and industry events to grow the pool of partners to aid in expanding the range of services.

Job Requirements

• Bachelor’s degree in Civil or Structural Engineering preferred.
• Prior experience in building engineering and construction is preferred.
• Proven experience (3-5+ years) in tendering for government projects, business development, or a similar role.
• Experience in dealing with Government Authorities.
• Strong negotiation, communication, and interpersonal skills.
• Analytical thinking and data-driven decision-making abilities.
• Familiarity with market research, lead generation, and sales pipeline management.
• Ability to develop long-term strategies for client acquisition and retention.
• Proven track record of driving revenue growth.
• Goal-oriented with a focus on results and outcomes.
• Ability to network and forge strong relationships within the industry.

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

ABOUT UNLEASH THE ROAR! & THE LEAGUES & COMPETITION TEAM

Unleash the Roar! (UTR!) − is a national movement which aims to raise the levels of Singapore football, build strong support systems to nurture our next generation of talents and rally the nation behind the share dream. It is a long-term, whole-of-society effort covering grassroots development, elite youth pathways, infrastructure and community / fan engagement.

A critical part of UTR!’s development pathway focuses on expanding competitive opportunities. The Leagues & Competitions (L&C) team will be responsible for a variety of leagues, competitions and training camps to ensure that our talented young players have the chances to compete regularly and develop their skills in a high-level, intense competitive environment both locally and overseas.

Reporting to the L&C Team Lead, you be responsible for planning, coordinating, and executing primarily the Singapore Youth League (SYL), other local youth competitions and overseas training camps & competitions.

Job Descriptions:

1. Events & Competitions Planning and Coordination:

• Develop comprehensive event, competition & overseas training plans, including objectives, timelines, budgets, and resource allocation.
• Coordinate with stakeholders to understand their vision, goals, and specific requirements.
• Research and recommend venues, vendors, and suppliers that align with needs and budget constraints.

2. Budget Management:

• Create and manage events, competitions & travelling budgets, ensuring all expenses are accounted for and within approved limits.
• Negotiate contracts with vendors, venues, and suppliers to obtain the best terms and pricing.
• Monitor and report on budget performance, making adjustments as needed.

3. Team and Vendor Management:

• Lead and coordinate a team of staff, venue managers, volunteers etc., to assign tasks and oversee their execution towards smooth planning & operations.
• Collaborate with vendors and service providers, ensuring they deliver as per agreed terms and standards.
• Handle on-site logistics, including setup, teardown, and managing event flow.

4. Stakeholder Relations:

• Liaise with key stakeholders such as clubs, sporting associations, technical officials, sponsors, parents regarding competition matters.
• Serve as the primary point of contact for stakeholders, providing regular updates and addressing any concerns.
• Ensure stakeholder's expectations are met or exceeded through effective communication and problem-solving.

5. Logistics and Operations:

• Oversee the logistical aspects of events, competitions & overseas trips, including transportation, catering, equipment, accommodations etc.
• Ensure all regulatory and compliance requirements are met for each event.
• Conduct site visits and inspections to ensure all aspects of the events & competitions are in order.

6. Facilities Planning, Operations and Management:

• Work closely with internal divisions and external stakeholders to plan and manage competition facilities such as the Kallang Football Hub (KFH), SportSG’s network of football facilities, Dual-Use-Scheme (DUS) facilities, and explore new facilities.

7. Post-Event, Competitions & Overseas Training Trips Activities:

• Conduct post-event evaluations to assess the success and identify areas for improvement.
• Prepare and present event reports, including attendee feedback, financial performance, and lessons learned.
• Maintain relationships with stakeholders for potential future collaborations.

Requirements:

• Degree and above from sport management, business administration or related field. Renumeration / package will commensurate with candidates’ qualifications and experience.
• More than 5 years of relevant experience in event management for the Senior Manager level (with minimally 1-3 years in supervisory roles with a strong focus on leadership, strategic planning, operational oversight and stakeholder engagement) and 3-5 years of relevant experience for Manager level.
• Detail-oriented and results-driven.
• Strong project management and vendor management skills.
• Organizational skills and the ability to manage multiple projects simultaneously.
• Ability to manage risk and ambiguity, define scope, and manage multiple priorities and internal/external stakeholders’ expectations to meet objectives.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• High-level verbal and written communication skills.
• Experience in managing disputes and resolving conflicts effectively.
• Customer service orientation and the ability to provide excellence service to teams / clubs, participants and parents involved in the competitions.
• This job will require some weekend work with time-off provisions.

We regret that only shortlisted candidates will be notified.

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

In this role, you will be part of a high-performing business team dedicated to helping mobile-first businesses and app developers achieve their business goals. You will have knowledge of SEA App developer ecosystem and Google App promo solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence and build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of potential clients and understand how Google's range of application promo products can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for mobile app developers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to maximize the long-term success of these new customers.

Qualifications

Job responsibilities

• Prospect, manage and forecast new business pipelines and opportunities.
• Create compelling presentations and develop strategic solutions to meet customer needs.
• Conduct research and analysis, to develop strategies to address market potential and opportunities.
• Provide excellent client service and partnership to our customers and partners.
• Partner with Google’s client on-boarding team to effectively service clients.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
• Ability to communicate in Vietnamese and English fluently in order to communicate and serve Vietnamese speaking customers and Southeast Asia customers.

Preferred qualifications

• Experience in business, media, or advertising.
• Experience planning, delivering, and executing marketing campaigns, measurement, and creative strategy in an App ecosystem.
• Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
• Ability to operate and thrive in a dynamic and fluid environment.
• Ability to take on challenges and develop actionable plans and recommendations.

About Company:
Our client is a "Japanese One-Stop Centre" which has been in Singapore for more than 30 years. It started as a wholesale business for Japanese restaurants and supermarkets. Currently having 4 branches in Singapore and well-known for its fresh sashimi which is directly imported from Japan.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Perform opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that work stations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in F&B industry is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit to work overtime if required
- Able to work on weekends and Public Holidays
- Able to perform shift work
- Responsible and trustworthy
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working hours: 44 hours/week (shift rotational between 10am to 11pm)
- Work week: 5.5 days/ week (shift rotational)
- Working location: Parkway Parade
- Salary package: Basic + Fixed Allowance + OT Pay
- Variable Bonus
- 10 days Annual Leave (1 day increment every year, cap at 15 days)
- Birthday leave and birthday voucher
- Increment after confirmation & Annual increment

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

Salary :

• Budget : Up 2500/month + Comission

• Completion bonus : 1 month

Background of this role: They are supporting healthcare BU, mainly handling outbound calls / existed customer. They will be calling targeted client (not cold calling)

• Conduct outbound sales calls to targeted groups of customers to sell products/services by following prepared scripts
• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Build relationship with customers over the phone on the long-term basis
• Follow-up on sales leads (from tele-marketing or other channels) to generate sales
• Order Processing via Inbound Calls

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Marketing and Customer Engagement Specialist will play a role in supporting Subnero’s marketing and customer engagement efforts. This position will involve creating and managing digital content, engaging with customers to understand their needs, and facilitating support conversations to ensure customer satisfaction.

Key Responsibilities:

• Developing marketing strategies: Creating and implementing marketing strategies that are inclusive and use various digital mediums
• Conducting market research: Researching customers and market trends to identify audiences and new growth opportunities
• Managing marketing campaigns: Coordinating marketing campaigns, including promotional activities, events, and interviews
• Collaborating with other teams: Working with other teams, such as content, sales, and customer service, to ensure effective marketing campaigns
• Optimizing website performance: Optimizing website performance to improve user experience and drive lead generation
• Writing and editing content: Writing and editing content for print and online campaigns
• Understanding brand guidelines: Understanding brand guidelines and ensuring they are followed
• Engage in conversations to understand customer needs and how they utilize Subnero’s products.
• Facilitate customer support discussions by connecting them with the appropriate Subnero teams.

Qualifications:

• Bachelor’s degree in Engineering, Marketing, Media, Graphic Design, or a related field.
• Strong written and verbal communication skills.
• Basic understanding of digital marketing strategies and social media platforms.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) is a plus.
• Ability to understand and translate technical information into user-friendly content.
• Strong organizational skills and attention to detail.
• Proactive, customer-focused attitude with the ability to manage multiple tasks simultaneously.
• Prior experience in customer support or account management is an advantage.

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above, with Pass in O Level English Language

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO/HIP project

· Effectively bilingual

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Part Time Service Crew at YATSUDOKI & CHATERAISE SINGAPORE x 10!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Must be able to commit a minimum of 4 days per week

· Shift work, 6 - 8hours/shift, up to 10.3pm, including weekends and PH

· $11.41/hr

· Available immediately preferred

· Students are welcome!

· Work Location: Millenia Walk & Tampines Community Centre

· Interested candidates please email CV to [email protected] (No Agents please/ No Quota)

• Full Title : Customer Service Executive
• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Finance Manager
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee Accounts staff in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial-related matters.
• Handle all corporate tax and GST matters.
• Supervise the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Oversee full spectrum of HR functions, such as payroll, recruitment, and HR policy.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review.
• Analysis of balance sheet.
• Ensure timely submission of financial statements and management reports.
• Administer daily financial operations upholding strict compliance to financial policies and regulations.
• Manage the company’s Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).
• Execute inter-company reconciliation and oversee yearly stock-take.
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in regional countries (Malaysia, Thailand, Philippines and Taiwan).
• Work with financial institutions, auditors, tax agents, corporate secretaries, and relevant authorities.
• Supervision of overseas Administrators and Accounts staff.
• Act in the capacity of the company's Data Protection Officer.
• Management of accounting system and CorpPass.
• Oversee the operations management system.
• Perform any other tasks as the need arises.

APPLY NOW!!!

• Degree or professional accountancy qualification recognized by ISCA.
• Minimum 3 years of related working experience.
• Strong accounting knowledge and application of accounting standards.
• Experienced in financial consolidation and audit processes.
• Regional accounting experience is highly preferred.
• Good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Chinese-speaking associates)
• Proficient in Accounting Software (preferably in Microsoft Dynamics Navision / Business Central) and Microsoft Office.
• Prepared to travel in Asia on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66311 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

ABOUT THIS ROLE:

As a Technical Account Manager, you will play a critical role in the success of our Vungle Exchange customers around the globe with a hyperfocus on our clients in the APAC region. Technical Account Managers serve as client-facing experts on the technical inner workings of the Vungle Exchange. Your job is to use your tech skills and customer service abilities to support our clients. This includes answering their questions, helping with technical setups, showing them the best ways to use our products, and solving any tech issues fast.

This is a high-profile role within the growing Vungle Exchange organization. We are looking for a self-starter who is comfortable working through ambiguous problems, has experience establishing new processes, and possesses a ‘no problem too big or small’ attitude. Curiosity, urgency and a desire to learn and teach others will go a long way in this role.

RESPONSIBILITIES:

• Become an expert on the Vungle Exchange, including all features, limitations, future-releases and work-arounds
• Collaborate with Demand Partner Managers to build robust partnerships while ensuring technical requirements and best practices are met
• Work directly with technical and non-technical customer contacts across the globe to address technical questions via video chat, Slack, email, and in-person
• Manage client expectations through frequent and clear communication
• Diagnose, reproduce, and resolve technical issues related to ad bidding mechanics, ad markup, and ad delivery on-device
• Escalate issues and collaborate with Product and Engineering teams to deliver technical solutions
• Analyze reporting data to proactively identify revenue-impacting issues facing and areas of opportunity
• Support third party integrations by harmonizing platform specifications, overseeing launch testing, and maintaining relationships with technical contacts
• Create internal and/or external documentation and processes for common issues and tasks

REQUIREMENTS:

• Bachelors Degree
• 5+ years of experience working at an agency trading desk, DSP, SSP, or ad exchange
• Deep knowledge with the OpenRTB protocol and VAST and MRAID specifications
• Excellent troubleshooting skills and experience with Charles proxy, HTML/Javascript, JSON, XML, HTTP protocol and headers, ad tags, and ad servers
• History of resolving reporting discrepancies and data issues
• Business language proficiency in Mandarin and English is essential for this role as the target customers are located in the Greater China Region (GCR) and our work environment is in English.
• Experience writing and running SQL queries in Looker or other SQL tools
• Relevant experience with SDKs, MMPs, SKAN, CPI, and ROAS, specifically in mobile advertising is preferred
• Basic knowledge of inventory transparency frameworks and industry privacy policies (GDPR, TCF, CCPA, ads.txt, viewability, etc.)
• Ability to read and write technical documentation
• Proven relationship builder that is comfortable working directly with clients to resolve issues quickly over WeChat, video chat, Slack, email and in-person
• Ability to collaborate with Product team members to drive platform innovation, ensuring the RTB platform satisfies or exceeds market needs
• Ability to recognize business usage and utilize capabilities within third party vendor services
• Ability to travel internationally 1-2 times a quarter for client engagements and company events.

Job Description

• Industry/ Organization Type: Engineering (ACMV/HVAC)
• Position Title: Account Manager / Sales Account Manager
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Develop and maintain strong relationships with clients in the plumbing industry.
• Identify and pursue new sales opportunities in the industry.
• Understand client's needs and offer tailored solutions to meet their requirements.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms to close sales deals.
• Provide technical support and product information to clients.
• Collaborate with internal teams to ensure client satisfaction and successful project execution.
• Monitor market trends and competitor activities to identify new opportunities.
• Achieve and exceed sales targets and objectives set by management.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s degree in Engineering in any discipline.
• Has 1 to 3 years of technical sales experience.
• Prior working experience in the ACMV/HVAC industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67180 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Education
• Position Title: HR Manager
• Working Location: Raffles Place (near MRT)
• Working Hours: 5 days, Mon – Fri (8am – 5pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the full spectrum of HR operations, including recruitment, employee relations, performance management, compensation and benefits, and training and development.
• Develop and implement HR policies and procedures to ensure compliance with Singapore employment laws, tailored to the needs of the school environment.
• Manage work pass applications for new employees and ensure a smooth onboarding process.
• Serve as the main point of contact for employee queries, handling issues related to payroll, benefits, leave applications, and employee grievances in a supportive and professional manner.
• Foster a positive and inclusive school culture, organizing staff engagement activities and wellness programs to enhance job satisfaction and employee retention.
• Oversee the performance appraisal process, working closely with management and department heads to ensure staff are meeting their objectives and receiving appropriate feedback and development opportunities.
• Ensure that the school’s HR practices align with the overall mission and vision of the school, contributing to an enriching educational environment for both staff and students.
• Maintain and update HR records and employee data using HR management software, ensuring data privacy and compliance with PDPA.
• Other necessary tasks as required.

APPLY NOW!!!

• Diploma in Human Resources, Business Administration, Psychology, or a related discipline.
• At least 3 years of proven experience in Human Resources, preferably in an educational institution setting.
• Familiar with Singapore’s Employment Act and MOM regulations.
• Excellent communication and interpersonal skills, with the ability to interact with employees from diverse backgrounds.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Heavy Machinery
• Position Title: Finance Manager
• Working Location: West Region
• Working Hours: Monday – Friday, 8.00 am – 5 pm
• Salary Package: $5,500 - $6,500 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Review/Prepare interco transactions, interco balances and contra of interco balances
• Review/Prepare monthly reports: sales by customer, collection forecast, actual cashflow, profit & loss/balance sheets, actual vs budget analysis
• Prepare and analyze monthly management reports for the Group and All entities
• Oversee cashflow management and collections
• Review annual tax computations, tax submissions and audited accounts
• Address corporate and GST tax queries
• Liaise with vendors, tax agent and auditors
• Ensure compliance with group financial policies and procedures and timely submission of accounts
• Assist in preparing the Group’s Quarterly board pack and annual report
• Coach and mentor Staff work

APPLY NOW!!!

• Minimum ACCA/Degree or professional qualifications
• Knowledge in Accounting, Tax and Transfer Pricing
• Minimum 5-years of relevant experience in similar capacity with Audit Experience will be advantageous
• Ability to work under pressure with positive attitude and cope with tight deadlines
• Willingness to travel overseas as needed
• Strong Microsoft Office skills
• Meticulous with positive and pleasant personality
• Good team player
• Company transport pick-up at Clementi/Jurong East/Choa Chu Kang MRT station

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70332 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781