Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a passion for driving results and fostering client relationships. You are an innovative problem-solver, adept at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. You enjoy creating content and have an eye for spotting what works best on social media. Working with great organisations and brands excites you, and you are eager to be part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate directly with clients serving as the primary day-to-day contact

2. Proactively generate new ideas and opportunities to ensure client success

3. Lead our account teams in ongoing social media and digital projects

4. Strategise, plan content calendars, and develop social media content, including copywriting captions, storyboarding, scripting reels, filming, and post-video editing.

5. Work closely with creative team to ensure quality and timeliness of deliverables

6. Manage community interactions by responding to customer queries and escalating issues appropriately on clients’ social media pages

7. Create and manage monthly reports to derive actionable insights

8. Research the latest trends and best practices to stay up to date on social media developments and tools

9. Support in new business proposals

10. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· A degree and diploma in any subject is acceptable

· Min. 2 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite for social media purposes

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform design editing using software such as Canva and Capcut

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Email: [email protected]

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a passion for driving results and fostering client relationships. You are an innovative problem-solver, adept at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. You enjoy creating content and have an eye for spotting what works best on social media. Working with great organisations and brands excites you, and you are eager to be part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate directly with clients serving as the primary day-to-day contact

2. Proactively generate new ideas and opportunities to ensure client success

3. Lead our account teams in ongoing social media and digital projects

4. Strategise, plan content calendars, and develop social media content, including copywriting captions, storyboarding, scripting reels, filming, and post-video editing.

5. Work closely with creative team to ensure quality and timeliness of deliverables

6. Manage community interactions by responding to customer queries and escalating issues appropriately on clients’ social media pages

7. Create and manage monthly reports to derive actionable insights

8. Research the latest trends and best practices to stay up to date on social media developments and tools

9. Support in new business proposals

10. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· A degree and diploma in any subject is acceptable

· Min. 2 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite for social media purposes

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform design editing using software such as Canva and Capcut

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Email: [email protected]

About Us:

Portcast is Singapore-based B2B SaaS platform providing real time vessel and container visibility, tracking and dynamic predictive analytics for LSPs, LogTech, Shippers & BCOs. We’re focused on building the next-gen visibility platform to predict how cargo moves across the world and enable data-driven decisions. Backed by some of the major investors in the tech industry, we believe that the logistics industry is at the inflection point of large-scale digitization.

We are a team of ambitious industry experts, data storytellers and passionate engineers. We offer a fast-paced, innovative environment where you will be empowered to sell our AI-product to C-level executives. We are customer-obsessed and are constantly working to provide our customers access to actionable and insightful data to build resilient supply chains.

By leveraging proprietary machine learning algorithms and real-time external market data, Portcast empowers its clients achieve real-time visibility, reduce operational costs and improve customer experience, thereby improving supply chain profitability. Our proprietary data analytics engine is custom-designed for the logistics industry.

About the role:

We are seeking a driven, customer-centric, innovative, and results-oriented Sales Manager to focus on the Japanese market. You will be instrumental in establishing and expanding our market presence. This role involves creating predictable sales growth and helping us reach our goals through building and converting our pipeline of customers in Japan. The ideal candidate will have a proven track record of managing the entire sales funnel from qualification to closing in B2B/enterprise sales.

What success looks like in this role:

• We consistently meet or exceed the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in Sales.

• A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers.

What You’ll Do:

• Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
• Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
• Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
• Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
• Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
• Work closely with Customer Success teams to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
• Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.

To thrive in this role, you must have:

• Extensive sales experience with a consistent record of exceeding quotas.
• Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
• Preferably experienced in B2B SaaS sales.
• Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
• Demonstrated ability to lead by example and dive into the details to achieve goals.
• Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
• Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
• Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.
• In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
• Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.
• Comfortable immersing themselves in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.

Join us at Portcast and be part of a high performing team that is shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. If you are passionate about sales, innovation, and the Japanese market, we want to hear from you!

Job duties

• Understand the relevant product offerings of Tata Communications
• Provide timely and supportive management for both internal and external stakeholders
• Manage the entire product line life cycle, from strategic planning (growth strategy) to tactical activities. Deliver on the annual operating plan for the region.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Derive GTM (Go to Market strategy) for the region
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Develop value proposition and pitch to customers at both technical leadership and business/C-suite level
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.
• Develop long term strategic engagements

Requirements

• Minimally 5 years’ as a digital product manager or similar role
• Proven experience in managing product lifeline, including addressing changes and enhancements in view of customer demands and market dynamics.
• Evidence of ability to conduct research to drive customer relationships and develop value proposition for client opportunities
• Proof of ability to lead different teams to ensure that product offerings continuously meet market and customer requirements

The OPPORTUNITY

The Client Success team is seeking a highly motivated and experienced Assistant Account Director, Client Success to join our team. The ideal candidate will be responsible for building and maintaining strong relationships

with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts. An overall, a dynamic contributor towards a successful Client Success management will lead to the achievement of the

financial goals and growth for the Corporate Business Units.

The WORK

Client Relationship Management

• Develop and nurture relationships with key clients, serving as the main point of contact.
• Understand client needs and objectives to deliver tailored solutions and exceed expectations.
• Conduct regular check-ins and status meetings to ensure client satisfaction and address any concerns.

Account Growth

• Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
• Collaborate with the sales team to expand service offerings and explore new business opportunities.

Strategic Planning

• Develop and implement strategic account plans to achieve client objectives and company goals.
• Work closely with clients to understand their business challenges and provide strategic recommendations.

Communication and Collaboration

• Effectively communicate client goals and expectations internally to ensure successful project delivery.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to achieve client success.

Client Advocacy

• Serve as a client advocate within the organization, ensuring that their needs are understood and addressed.
• Gather client feedback and insights to contribute to product/service enhancements.

THE HIVE

• The role reports to Director, Corporate Client Success
• Working asynchronously with the corporate ecosystem, Creative, Strategy & Innovation, Experiential Team.

THE MUST HAVE

• Excellent communication skills, good team player and excellent interpersonal skills to deal with clients.
• Great client mindset, proactive disposition with strong negotiation and problem-solving skills
• Leadership skills, ability to lead and inspire a team of client success professionals.
• Capability to seat clear vision and goals for the client success department.
• Client Centric approach with strong focus on understanding & meeting the needs of clients.
• Maintaining a commitment to building long term positive relationships with clients.
• Stellar communication & written skills with ability to effectively convey complex information to clients and internal teams.
• Proactive problem-solving skills to address client challenges and the capacity to think creatively to find innovative solutions.
• Goal oriented with a focus on achieving client satisfaction and revenue growth & ability to track and measure key performance indicators.
• Collaboration and teamwork skills to work with cross-functional teams.
• A team player who can foster a positive and cooperative work environment. Flexibility to adapt to changing client needs and industry trends. Willingness to embrace new technologies and methodologies.
• Empathetic approach towards understanding client concerns and needs. Ability to put oneself in the client's shoes to provide personalized solutions. Strong negotiation skills to handle contracts, upsells, and renewals and ability to find mutually beneficial solutions during discussions.

THE GOOD TO HAVE

• Good knowledge of technology systems and processes including web development, digital solutions, virtual presentations, and hybrid experiences.
• Proficient in workplace apps, office 365 or relevant digital tools to deliver winning proposals.
• Data-driven mindset with the ability to analyse client success metrics & utilization of data to make informed decisions and recommendations.
• Willingness to mentor and develop junior team members and commitment to the professional growth of the client success team.

THE PERKS

MCI Group Asia Pacific Singapore offers benefit as below:

• Annual Leave & Birthday Leave
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental or Vision reimbursements
• Employer paid Group Hospital & Surgical, Outpatient Clinical, Outpatient Specialist & Personal Accident

• Comprehensive internal Learning & Development portal and opportunities for external courses

Potential candidates must be authorized to work in Singapore for any employer without sponsorship. www.wearemci.com

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

Job Responsibilities:-

• Collaborate with concept team on frontloading activities to develop and review high level specification
• Develop micro-architecture of digital blocks/modules
• RTL design using VHDL/Verilog HDL coding
• Perform quality checks e.g. Linting, CDC, code coverage
• Collaborate with functional verification team on test plan and debug/fix failing test cases
• Provide synthesis constraints and involve in DFT insertion, timing closure and area optimizations
• Pre/post-silicon system validation debug and bring up support
• Prepare micro-architecture document for detailed design reviews with project team
• Prepare task list, effort estimate and commit to schedule

Job Requirements:-

• Degree or Master's in Electronics and Communication Engineering or equivalent with focus on Digital Design
• Minimum 8 years of ASIC or SoC/IP design experience
• Hands-on experience in micro architecture development, RTL coding, linting, CDC, constraining timing paths
• Basic understanding on verification and test cases development
• Pre/post-silicon system validation debug and bring up support
• Familiarity with Synopsys and Cadence EDA tools for simulation and quality checks
• Know-how of low power techniques and methodology
• System knowledge in communication domain and its interface protocols
• Knowledge of packet processing, Ethernet interface protocols and standard , clock and reset and CPU subsystem
• Strong ability to use analytical skills to solve complex problems
• Good communication and interpersonal skills
• Experience to work with cross functional and multi-site teams

Location: Next to Bendemeer MRT

Interested candidates may submit detailed CV with the following info:-

• Current salary, including AWS or Variable Bonus
• Expected salary
• Availability

Job Responsibilities:-

• Perform verification of modules and subsystems including digital signal processing modules, networking components (eg. packet processing/protocol accelerator modules) as well as in high speed peripheral interfaces (integration of analogue IP modules such as SerDes PHYs) for complex IC/SOCs
• Own and create verification plans based on specifications
• Develop testbenches in SpecmanE/SV/UVM environments for RTL simulations and GLS
• Create and run directed and random testcases to achieve coverage targets and validate functional and performance requirements of design
• Support and provide verification expertise and documentation to meet engineering challenges, schedule and quality goals through executing in-house methodology and standard industry tools
• Collaborate closely with cross domain teams including silicon/system architects, designers, system validation and SW engineering teams to ensure successful pre/post silicon validation of these IPs or subsystems in ASIC/SOC products
• Create solutions to support continuous improvement and learning in digital IP verification methodologies and flows

Job Requirements:-

• Bachelor or Master’s Degree in Electronics/Communications Engineering
• 8 years and above of experience in Digital IC verification at IP/subsystem level
• Strong fundamentals and proven expertise in digital IC verification methodology, programming and SOC
• Specialization in High-Speed Interfaces and industry protocols standards such as PCIe, USB, Ethernet IEEE 802.3 standards, AXI, AHB buses etc.
• Strong RTL verification skills using SpecmanE/C/SystemVerilog/UVM methodology
• Expertise in RTL simulations and GLS debug using industry standard tools
• Expertise to achieve comprehensive Functional and Code coverage using industry standard tools
• Knowledge and expertise in understanding standards, specification or requirements documents and define test environment, test plan to meet the requirements
• Experience in development of Verification IP, Bus functional models, Monitor, Protocol checkers and setting up of regression environment
• Knowledge and hands on experience of scripting languages (Python, Perl) and expertise in using them to automate verification tasks and regressions
• Knowledge and hands on experience with testing pre-silicon prototypes as well as post silicon testing in a lab environment is desirable
• Strong analytical, problem solving and debugging skills
• Proven written and verbal communication skills that demonstrate clarity of thought and conviction

Location: Next to Bendemeer MRT

Interested candidates may submit detailed CV with the following info:-

• Current salary, including AWS or Variable Bonus
• Expected salary
• Availability

In charge of day to day running of the salon across Singapore, increasing sales and training of junior hair stylist. Must have at least 5 years of hair dressing experience and 2 year of leading teams within the hair and beauty arena. Responsible to calculate and bank in daily takings and monitoring of staff performance.

• Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
• Provide client support, assisting with troubleshooting and design, configuration and escalated problem management.
• Act as key project team members charged with the analysis of client and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
• Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements.

Education:

• Degree in Computer Engineering, Computer Science, Information Technology or related field
• CCIE, CCSM, PCNSC, or other relevant

Requirements:

• At least 6 - 10 years' professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi- national) technology services environment
• Experience in designing and building complex LAN and large WAN
• Expertise in routing/switching technology, including BGP, OSPF, etc.
• Expertise in designing and building complex data center network with Software Defined Networking (SDN) solutions such as Cisco ACI, VMware NSX or any OpenFlow protocol.
• Experience in designing and building complex WAN with Software Defined WAN solutions such as Viptela, SilverPeak and Riverbed.
• Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors.
• Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
• Experience in designing and building network security (Checkpoint, Palo Alto, Fortigate, Cisco firewall, IDS/IPS, VPN, SSL), Content Networking (cache, load balancer, F5, etc.)
• Experience in project management methodologies
• Singaporean

SENIOR SERVICE ENGINEER (Audio Visual)

Job Responsibilities :-

· Design and develop audio visual/solutions including schematics, floor plans and wiring diagrams

· Installation of audio visual systems, including equipment placement, cabling and integration with other systems

· Ensure that all audio visual systems meet industry standards and project requirements

· Test and troubleshoot audio visual systems to identify and resolve any issues

· Create and maintain project documentation, including system manuals, as-built drawings, and testing report

· Work with technical team to schedule and perform regular system maintenance, including firmware updates, software upgrades and hardware replacements

· Stay up-todate with industry treands, technologies and best practices for audio visual system design and installation

· Communicate project updates and status to project managers and clients as needed

Requirements :-

· Diploma/Higher Nitec in Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

· Preferably with at least 1-2 years' experience in relevant field

Benefits :-

· Competitive remuneration package which commensurate with experience and qualifications

· 5-day work week with good work-life balance

· Comprehensive insurance and medical benefits

· Local and overseas training available.

Job Responsibilities :-

· Responsible for meeting daily service and repair needs and driving customer satisfaction.

· Installs, repairs and maintains equipment in the field; provides customer training as required.

· Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.

· Participates in service sales opportunities and assists with promoting and implementing revenue programs.

· Ensures that tools and test equipment are properly maintained and calibrated.

· Assess product/equipment performance based on field support data; recommends modifications or improvements.

· Performs problem diagnosis, service and preventative maintenance on instruments for lab automation.

· Handles essential tasks as assigned and responds to change productively

Requirements :-

· Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

· Preferably with 1 years of experience in related field

· Fresh graduates are welcome

Summary of Responsibilities

• Responsible to the Chief Executive Officer for the Team's business result
• Responsible for the management, supervision and profitability of portfolio of properties
• Source business for the Company generally by client contact, networking as well as general promotion of PFS services
• Demomstrates exemplary leadership and guides a team of Managers / Property Executives to achieve the corporate objectives
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures
• Monitor the efficacy of complaints management within the Team
• Liaise with existing building owners on property management performance, including the use of tenant and client survey
• Ensure that existing clients are provided with regular management reports
• Ensure required training and continued professional development with the Team
• Continually review Management Agreements with clients for suitable terms and fees
• Such other duties as required by the Chief Executive Officer, from time to time.

Job Requirements

• Degree in Building / Real Estate Management or other related discipline with minimum 10 years of property management experience, inclusive of at least 4 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must
• Strong negotiation, communication and leadership skills
• Strong in written and vocal English communication

Job Title: Digital Marketing Officer

Type: Full-time

Experience: Minimum 3 years in digital marketing.

Company Overview:

Synergy Marketing Pte Ltd is a dynamic and forward-thinking [industry/sector] company committed to innovation and excellence. We are looking for an experienced and creative Digital Marketing Officer to join our marketing team. If you have a passion for driving online presence, a proven track record of successful digital campaigns, and the ability to lead a team, we want to hear from you.

Responsibilities:

• Develop, implement, and manage comprehensive digital marketing strategies to increase brand visibility, engagement, and lead generation.
• Oversee the planning and execution of digital campaigns across various channels, including social media, email, SEO, SEM, and content marketing.
• Analyze data and metrics to track campaign performance, identify trends, and optimize strategies for maximum ROI.
• Collaborate with cross-functional teams to ensure alignment of digital marketing initiatives with overall business goals.
• Stay current with industry trends and emerging digital marketing technologies, providing recommendations for adoption when appropriate.
• Manage and mentor a team of digital marketing professionals.
• Utilize analytics tools to generate insights and reports for regular performance reviews.
• Manage multiple accounts
• Prepare reports and able to submit marketing plans and recommendations
• Knowledgeable on new digital marketing trends
• Create basic to advance media posters/designs

Requirements:

• Bachelor's degree in Marketing, Digital Marketing, or a related field.
• Minimum of 3 years of hands-on experience in digital marketing.
• Proven track record of planning and executing successful digital marketing campaigns.
• In-depth knowledge of digital marketing channels, tools, and best practices.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent project management and organizational skills.
• Leadership experience, with the ability to inspire and guide a team.
• Proficiency in digital marketing tools such as Google Analytics, Facebook Insights, Hubspot, SEO tools, and social media management platforms.
• Strong written and verbal communication skills.
• Knoweledgeable on using Basic Photoshop and Canva

Preferred Qualifications:

• Master's degree in Marketing or a related field.
• Certifications in digital marketing (e.g., Google Ads, Facebook Blueprint, HubSpot).
• Experience in [specific industry or sector relevant to your company].

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to [email protected]. Please include "Digital Marketing Officer Application" in the subject line.

Synergy Marketing Pte Ltd is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

We look forward to welcoming a talented Digital Marketing Manager to our team.

Overview:

Our healthcare client is seeking for a Senior Manager/Assistant Director to lead transformation efforts, coordinating stakeholders, ensuring timely project delivery, and contributing to national healthcare initiatives.

Job Requirement:
Project Management:

• Collaborate with National University Health System (NUHS) Project Management Office (PMO) to enhance Change Request processes.
• Provide advisory and support for departmental initiatives.
• Ensure adequate funding and resources are allocated in work plans.
  

Information Technology (IT) Project Management:

• Coordinate with workstream and project leads to report on project status.
• Manage interdependencies and clear roadblocks among support workstreams (e.g., Biomedical Engineering) and project leads.
• Develop and maintain project dashboard for tracking objectives and timelines.
  

IT Budgeting:

• Collaborate with Department Information Technology (IT) Single Points of Contact (SPOCs) to plan departmental IT budgets.
• Monitor and track IT budget utilization.
• Support ad-hoc IT budget requests and assist with Change Requests.
  

Cluster Managed Systems (CMS):

• Ensure CMS security compliance with prevailing IT security policies and standards.
• Manage and mitigate system/devices risks.
• Drive for compliance with various stakeholders to achieve compliance through audit.
  

User Access Management & Governance:

• Lead data compliance efforts and ensure National University Hospital (NUH) data compliance.
• Establish, review, and audit user access policies and procedures.
• Conduct IT audits as required (Routine/Ad Hoc).
  

Provide Support to Chief Medical Information Officer (CMIO):

• Assist with ad-hoc requests/initiatives from CMIO.
  

Job Requirements:

• Bachelor's degree in any discipline.
• Minimum 15 years of work experience.
• Previous experience in healthcare, business analysis, project coordination, communications, or change management is advantageous.
• Ability to drive strategy from design to deployment.
• Strong project management skills with experience leading cross-functional teams.
• Ability to engage effectively with various level of stakeholder

HOW TO APPLY:

If you meet these requirements and are ready to make a significant impact, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Overview:

Our healthcare client is looking for Assistant Director, Contact Centre to be responsible for the overall performance of the Contact Centre. You will drive change, and work with the Head on operational strategies, capacity planning, cost/benefit analysis and performance reviews.

Job Description:

• Oversee Contact Centre operations for 24/7 system readiness
• Ensure staff deliver timely and professional responses across all channels
• Optimize resource allocation to manage inquiries effectively
• Monitor processes with performance indicators and conduct trend analysis
• Facilitate information dissemination, issue escalation, and resolution
• Collaborate with stakeholders to improve service levels
• Provide leadership, motivation, guidance, and training to staff
• Develop individual development plans for staff training and skill enhancement
• Foster open communication between staff and management
• Support recruitment and retention efforts
• Lead quality improvement projects
• Drive changes to workflows and processes to enhance service standards

Requirements:

• A recognised Degree in any discipline
• At least 8 years’ experience in Healthcare / Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the

hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we

want to accelerate our business transformation to reach more people, more effectively.

The Program Director is a key leadership role reporting directly to the Vice President, Operations Strategic

Development (VP OSD). This role will own the Retail transformational agenda around the world, connecting with

other business channels and cross-functional workstreams (IT, Integrated Supply Chain, local business) towards

building an efficient, scalable, and extensible plans and sustainable ongoing Retail business. This person will play a

crucial role in supporting our Retail division in driving operational excellence, fostering cross-functional

collaboration, and implementing key initiatives to achieve organizational goals.

Key areas of responsibility:

• Strategic Planning. Work closely with the VP OSD and the Retail leadership to design & implement the retail

operating model, processes & system platform, ensuring alignment with the organization's objectives.

Conduct research, analysis, and present recommendations on key business initiatives and opportunities.

• Operational Efficiency. Collaborate with functional and cross functional heads to optimize operational

processes, identify areas for improvement, and implement streamlined workflows. Oversee critical projects

and initiatives as assigned by the VP OSD, ensuring timely and successful execution.

• Program Management Office. Establish a Retail PMO office that effectively serves our retail Operating

ecosystem. Ensure synergy between various teams across the regions and functions and create a global

Retail “center of excellence”. Ensure projects success including resource allocation to complete the project

on time, budget & quality. Monitor, report & continually optimize deployed program.

• Problem Solving. Proactively identify challenges and bottlenecks within the organization, develop and

implement effective solutions. Provide strategic counsel to the COO on complex issues, demonstrating

sound judgment and discretion.

• Track and report project progress. Keep stakeholders & project team updated through regular

communication and escalate to Steering Committee for decision & support.

• Liaise with external suppliers / customers if needed.

With your unwavering commitment to delivering high-quality work, you strive to make a distinctive difference in

every project you undertake. This position requires a dynamic and highly organized individual with a

combination of leadership, technical, operational and programmatic skills.

Experience

▪ Excellent program & project management skills and familiar with the use of PM methodologies

▪ Possess team management experience in both resource management and asset management

▪ Good understanding of Wholesale-Retail operations & systems/applications such as ERP (Business

Central, LN Infor), Order Management or Point of Sales Systems, CRM, and integration between these

▪ Understanding of high technology hardware products in a retail environment from a design and

operational perspective.

Performance and personal competencies

▪ Acts to surpass short-term goals, seizing opportunities to push the envelope. Sets continually higher

goals that are ambitious but realistic for self and team, geared to organizational objectives

▪ Engages people in a dialogue to gain commitment and bring them “on board”, creating a direction for

the organization that is “shared by all”

▪ Strategic mind-set, data and results orientated, accountable, takes responsibility and leads by example,

raising standards

▪ Excellent communication skills both written and verbal – ability to clearly demonstrate and explain

business performance and underlying business drivers to a range of audiences

▪ Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude

▪ Excellent people leadership skills, capability to build excellent working relationships with the Group,

within the Region and across the Retail business in general

▪ A people-oriented person who is always looking for solutions and bringing improvements

▪ Willing to travel and work in other countries for an extended length of time.

We are looking for an Application Performance monitoring (APM) lead to help in the services (people, process and tools) and to address the many variables that can impact an application’s performance and assist support teams to determine root cause of application performance from coding errors to database slowdowns to hosting or network performance issues that can degrade application performance.

· Manage multiple work streams and drive onboarding, operate and optimize the selected application systems solution to monitor, respond and recover application service.

· Collaborate with team members to ensure successful onboarding, adoption and maintenance of the tools

· Work with Level 2/3 application support teams to use monitoring tools to uncover the backend dependencies for mission critical applications and make sure that they are instrumented appropriately

· Develop/build dashboards to show the overall health of a complex application and other accompanying dashboards to show the health of dependent systems

· Work with incident, problem and change managers to implement requirements for APM.

· Work with project team, finance and institution on cost recovery model for KTLO activities

· Manage and present KPI reports to senior management

· Ad-hoc tasks in areas such as audits, risk management, impact assessment and disaster recovery activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 10-15 yrs of Technical / Application experience

• Proven client engagement experience / vendor management experience

• Proven track record of leading multiple technology teams comprising of application and technology related domains to meet Service Operations SLA, KPIs

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

As a Digital Marketing Manager, you will be responsible for developing, implementing, and managing digital marketing strategies to enhance brand awareness, drive customer acquisition, and increase engagement. You will lead a team of digital marketing specialists and collaborate with cross-functional teams to achieve marketing objectives.

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

As a Digital Marketing Manager, you will be responsible for developing, implementing, and managing digital marketing strategies to enhance brand awareness, drive customer acquisition, and increase engagement. You will lead a team of digital marketing specialists and collaborate with cross-functional teams to achieve marketing objectives.

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

As a Digital Marketing Manager, you will be responsible for developing, implementing, and managing digital marketing strategies to enhance brand awareness, drive customer acquisition, and increase engagement. You will lead a team of digital marketing specialists and collaborate with cross-functional teams to achieve marketing objectives.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Reporting to Director, Mental Health & Counselling Services (MHCS), the role will :

a. Strategy:

• Support the Senior Management Team in formulating short, medium and long-term strategies, action plans and targets in line with the mandate of MHCS.
• Operationalise our strategy mission and strategy through the provision of MHCS and ensuring these services operate on sound sector and professional principles.
• Analyse financial viability and cost structure of respective service teams. Put in place appropriate measures to monitor costs in relation to operations and provision of services.
• Monitor changes in policies and the evolving environment so as to take appropriate measures to strengthen our relevance and presence in the sector.
• Acquire understanding on the spectrum of clients Care Corner serves (i.e. Children & Youth, Families and Seniors), in order to build mental health and counselling capabilities and competencies related to these specific client groups.

b. Business Development:

• Review potential business models for all service teams including hotline/helpline and secure business partnerships and funding its growth.
• Strengthen the partnerships and business models in the MOH related sectors, in addition to existing funding models.
• Review the service model and map and lead in service a re-design, ensuring relevancy and currency of the services primed for the next five years.

c. Direct Management:

• Plan organisational activities and directs them to achieve targets and standards for operational performance, quality and governance adherence.
• Plan, oversee and manage the implementation of the mental health and counselling services alongside fellow leaders.
• Ensure the accurate and timely submission of reports required by our stakeholders, including government agencies and funders.
• Prepare and monitor the financial budget for the operations of the respective programmes and services.
• Prepare for management meetings such as the Service Review meetings and the Programme and Services Sub-Committee meetings.

d. People Management:

• Responsible for the recruitment, selection, performance reviews, appraisal and development of the staff team.
• Provide coaching and mentoring for Managers/Programme Leads and selected senior staff in the area of personal effectiveness, leadership and business cum operational management.
• Provide various feedback communication systems between management and staff so as to inculcate coherence and team spirit.

e. External and Public Relations:

• Engage and enhance relations with funders and stakeholders (e.g. NCSS, MSF, MOH and its related institutions eg AIC, IMH, restructured hospitals, foundations etc).
• Network and collaborate with Social Service Agencies (SSAs), General Practitioners (GPs) and community partners, etc in the region to enhance service provision for agency clients, secure resources to ensure effective delivery of programmes/services and contribute towards service development and sector presence.
• Serve as a representative of Care Corner to our stakeholders and partners, and where appropriate, participate in internal or external working groups, task forces, panels and committees.

Requirements:

• Masters in Social Work/Counselling/Business Administration & related discipline.
• 6-8 years' experience preferably in social service sector
• At least 3 years' experience in a Managerial capacity in a social service unit/centre with staff strength of at least 30.
• Demonstrated service leadership and effective strategic thinking and decision-making capabilities in current or previous roles.
• Able to influence and develop rapport with ease across a broad range of stakeholders (public, private and third sector) and communicate with clarity, conviction and confidence.
• Able to engage stakeholders with corporate and community partners, fostering trust and alignment.
• Create a learning environment that ensures people development and career growth.
• Preferably with experience in driving technology projects (enhancing service delivery and productivity) and successfully led application for new funding of at least $0.5milllion.

Masters in Social Work/Counselling/Business Administration & related discipline.

Thank you for your application. We regret that only shortlisted candidates will be notified.

Job Description & Requirements

· Teach and conduct math classes and programs

· Develop and curate curriculum resources

· Oversee and train students in preparation for math competitions

· Facilitate an inclusive and collaborative classroom environment for math education

· Encourage students to express their creativity and problem-solving skills through mathematical projects

· Provide quality feedback on students' mathematical skills and development progress

· Participate in campus events, including parent meetings and festive occasions

· Perform any other duties and responsibilities as assigned by the Teaching Supervisor

Job Specification:

· Diploma / Bachelor’s Degree in Mathematics, Education or related fields

· Experience in teaching or tutoring, especially with children and young adults, is advantageous

· Patient, approachable, and passionate about teaching mathematics to kids and young adults

· Ability to connect, interact, and establish positive relationships with parents

· Demonstrates professionalism in appearance, dressing, and communication skills

· Energetic, with a positive can-do attitude

· Strong team player

· Fresh graduates are welcome to apply; training will be provided for candidates with a strong interest in education.

Responsibilities:

• You will be responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group
• Write, edit and proofread publicity materials and menus
• Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website
• Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography
• General public interest in the various brands through marketing campaigns and partnerships
• Establish and build relationships with business partners through joint programmes
• Work with management to create proposal decks for new programmes/events

Requirements:

• Tertiary qualification in Sales/Marketing/Business Administration or its equivalent
• At least 3 years of related experience in marketing/service/F&B industry
• Strong network is an asset, including media, social influencers and industry partners
• Self-motivated, creative flair, eye for details and resourceful
• Strong project management skills
• Excellent communication skillswith the ability to think, speak and write strategically
• Excellent written and spoken communication skills in Chinese and English
• Good creative writing and copywriting skills
• Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms
• Advance computer proficiency and skilled in digital marketing/social media software as well as presentation software
• Excellent proficiency in MS Office and Canva
• Dynamic, resourceful, self-driven, hardworking, confident and an outgoing individual with great interpersonal skills and an effective team player
• Pleasant with a flair for interacting with an international community with diverse cultural backgrounds
• Able to work in a fast paced environment
• Experience/exposure in the F&B industry will be an advantage

Whatsapp 91834574 for more information