WITH INTEREST OR EXPERIENCE IN AUTOMOTIVE

ASSIST IN PLANNING AND IMPLEMENTATION OF DIGITAL AND OFFLINE MARKETING CAMPAIGNS AND PROMOTION PLANNING

CREATE NEW BUNDLES, PROMOTION CAMPAIGNS TO MAINTAIN DEMAND FOR PRODUCTS

PLAN AND MONITOR THE ONGOING COMPANY PRESENCE ON SOCIAL MEDIA

LAUNCH OPTIMIZED ONLINE ADVERTS THROUGH GOOGLE, FACEBOOK ETC TO INCREASE COMPANY AND BRAND AWARENESS

OTHER AD HOC DUTIES AS MAY ASSIGNED BY COMPANY

JOB SUMMARY (Fixed Term Contract Role - Duration (12 months)

This role could be based in Singapore, India, Malaysia, Hong Kong and China. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

RESPONSIBILITIES :
Strategy

Standard Chartered Bank has embarked on an ambitious journey to revolutionize the Trade client digital journey by developing several client facing solutions that compete not just with the Financial Institutions but also with the new breed of Fintech companies. There revenue ambitions of the Trade business with product & digital integration core to ensuring this vision is delivered and is responsible to drive the Trade digitization agenda with our corporate and institutional clients.

Business

As Trade Product Development Digital Initiation, Digital Client Activation for ETB (existing to banks) clients, you will execute ETB (existing to banks) client switch-over from over the counter manual to Digital Channel Straight2Bank / Platforms or from Digital+Docs to Digital Data-only Initiation flows. You will be responsible to assist client documentation completion and will be required to understand client Digital Transformation aspirations and implement client to best possible flows of Digital Initiation (DI) and where possible Straight Through Processing (STP) on best effort basis (subject to capability availability) and keep pushing the boundaries by bringing in new ideas to make Digital happen and continuous client activations in batches/waves.

Processes

You will have a key role in ensuring existing Client providing Trade Finance flows over the counter are signed up for Digital activation, influence change, commercialize capabilities and enable our Trade Digital Capabilities into assigned countries. You will be Accountable for Client Digital Integration and activations. You will continuously evaluate client Digital journey and related emerging technologies in collaboration with our technology partners in Digital DI Scorecard and Digital data-only flows co-creation between Channels and Trade to provide best Digital Activation Experience to Clients.

Key Responsibilities include:

Support Head, Client Assurance at Product development Digital initiation for Digital Integration and Activation for ETB manual high volume client Digital Initiation Activations and country stakeholders to deliver towards Digital DI Scorecard aspirations and meet ambitious goals. Ensure best execution towards Digital Journey
Trade Client Activation – Accountable for the successful digital activation of our trade clients, ensure business case benefits are achieved.

Risk Management

Client Users and Client Stakeholders
Allocated Markets ‘Team Trade’ Stakeholders
Country and Regional Trade Ops Head and champions
Country and Regional DCDA champions

Governance

Trade DI Scorecard
Collaboration with IMO team to get setups done
Daily standup with allocated country stakeholders

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Client Users and Client Stakeholders
Allocated Markets ‘Team Trade’ Stakeholders
Country and Regional Trade Ops Head and champions
Country and Regional DCDA champions

Other Responsibilities

• Effective client engagement skills with Strong Digital Aspiration
• Experience in understanding and working with client documentation
• Ability to engage stakeholders within business, operations and technology.
• Ability to work to tight timelines and at the same time produces a quality deliverable.
• Self-motivated, confident individual with excellent communication and presentation skills.
• Deep understanding of the transaction banking domain with a profound ability to conceive and design end-to-end product flows to meeting client requirements/BRD in Digital Journey, define interface requirements, identify relevant operational processes and clearly articulate these flows and processes to the relevant business and technology workgroups.

Our Ideal Candidate

• 5+ years of experience in Banking managing Client Documentation, Digital Activation
• Should have strong communication skills to manage Client Relationship
• Process Expert who effectively collaborate to identify, escalate, mitigate and resolve risk, conduct and compliance matters

Role Specific Technical Competencies

Digital Activation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Diploma/Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan and business plan, and financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Produce/Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Curate and develop special events and sales activities to potential clientele.
• Represent hotel in trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

PEOPLE:

• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Work with other department managers to ensure proper staffing levels based on hotel occupancy.
• Recommend or initiate any HR related actions when required.
• Drive a great working environment for teams to thrive connect departments to create sense of one team
• Interact with outside contacts: guests, vendors, and business partners.
• Develop and maintain great working relationships with key partners and outside contacts to increase revenue

GUEST EXPERIENCE:

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to elevate guest experience.
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales and food & beverage sales.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.
• Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.

RESPONSIBLE BUSINESS:

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions
• Develop awareness and reputation of the hotel and the brand in the local community
• Connect with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
• Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
• Raise the awareness and reputation of your hotel and the brand locally occasionally acting as hotel representative for media related enquiries
• Identify improvements to marketing activities and overall hotel sales performance and work with other departments
• Perform adhoc duties unexpected moments when we have to pull together to get a task done

ACCOUNTABILITY

This is the top sales and marketing job in a full or limited-service hotel and may include meeting space and or catering facilities. May manage professional level and administrative sales team members.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred.

Senior Project Director / IT Enterprise Director

Job Description & Requirements

Our esteem client is looking for an Senior Project Director / IT Enterprise Director.

The Senior Project Director / IT Enterprise Director must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling Multi- Million Dollar Projects.
• Heavily involved in Project Design, Planning and Implementation.
• Ability to handle large complex Projects involving Project Budgeting, Delivery, Scheduling, Implementation and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Complex Project Management experience.
• Strong in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management in Surveillance, Audio, Video or CCTV.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 10 years of Complex IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in IT Infrastructure, Surveillance, Access Control and Communication System.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Descriptions:

• Support HR initiatives, such as performance reviews, employee engagement, and training programs.
• Source candidates through various channels such as job boards, social media, networking, and referrals.
• Support employee onboarding and offboarding processes, including conducting orientations, preparing employment contracts, and managing exit procedures.
• Assist in the development and implementation of HR policies and procedures.
• Maintain employee records and ensure data accuracy in HR systems.
• Ensuring compliance with labor laws and regulations
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Any other duties assigned.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite, including Excel and Word.

We're seeking for an individual motivated talent with a passion for social media to join our team!

In this role, you will manage our social media presence, craft engaging content, and edit stunning social videos and photos showcasing our renovations projects. You will also create professional advertising to enhance our brand appeal.

Roles & Responsibilities

- Create, manage and maintain marketing post across various channels, i.e. social medias, email and company website etc…

- Write clear, concise, and creative copy for social media posts, captions, emails, website content, and other marketing materials

- Conduct research, analyse for new trend and fresh ways to execute on social content

- Coordinate and assist in planning and execution of project photo shoots

- Handle enquiries and feedback on social media

- Develop and implement social media strategies aligned with our marketing goals

- Create and curate engaging content (images, videos, headlines, etc.) for social media posts

- Conduct research, analyse for new trend and fresh ways to execute on social content

Optional requirements to consider:

- Ability to work in a fast-paced environment and meet deadlines

Requirements

- Proficient in MS Office (Word, Excel, Power Point, Outlook)

- Bilingual, able to speak and write well in English

- Meticulous and well organized

- Familiar with content styles on all social platforms (IG, Facebook)

- Experience with social media / email / content marketing will be a plus

- No experience or Fresh graduates are welcome to apply

- 5-day work week

Salary: $2,000 to $2,300, depending on experiences

Digital Solutions brings together an innovative and diverse community of expert problem-solvers to address the risks and challenges faced by our clients. We develop sophisticated digital solutions that elevate businesses through cutting-edge technologies like Generative AI, robust data management, advanced analytics, and effective business strategy. We collaborate with organizations to provide strategic guidance and execution support from inception through operationalization, ensuring seamless navigation business complexities. We are dedicated to finding solutions and helping our clients succeed in an ever-changing digital landscape. By focusing on areas of data, analytics, emerging technologies, and business strategy, we empower our clients to rethink their strategies, identify optimal operating models, and explore new ways of working.

How will you value-add?

As an Associate, you will work with a team of problem solvers and Subject Matter Experts, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Problem Solving and Analytical Skills: Leverage strong analytical and problem-solving skills to address complex business challenges, validate and interpret data, and provide insightful recommendations that drive strategic and executional decisions.
• Client Relationship Management: Build and maintain strong, trusted relationships with clients, acting as a trusted advisor. Demonstrate a deep understanding of client needs and ensure that engagements are aligned with client objectives and strategic outcomes.
• Team Collaboration: Collaborate effectively within diverse teams and with external stakeholders. Utilize excellent interpersonal skills to manage resources and build positive working relationships across various levels, ensuring cohesive team dynamics.
• Communication Skills: Exhibit clear and persuasive communication skills, both verbally and in writing. Articulate ideas, solutions, and insights effectively to ensure recommendations and findings are well-understood by clients and team members.
• Professionalism and Integrity: Uphold high standards of professional conduct and demonstrate integrity in all interactions. Commit to ethical practices and transparency, building trust and credibility with clients, team members, and stakeholders.
• Continuous Learning and Adaptability: Embrace a growth mindset and demonstrate a commitment to continuous learning. Stay current with industry trends and leading practices, and show flexibility to handle ambiguity and adapt to the changing needs of the team and clients.

About you

We recognise that our ideal candidate may come from a diverse range of backgrounds and experiences. Possessing majority of the qualifications below are desired, but not mandatory.

• Fresh graduates with a bachelor's or master's degree in disciplines with an analytical and quantitative component. Preferred fields of study include, but are not limited to, Accounting, Actuarial Science, Business Analytics, Computer Science, Economics, Engineering, Finance, Information Systems, Mathematics, Statistics, or Software Engineering.
• Passion for technology, with comprehensive experience

Got a question? Email to [email protected].

There have been reports of scammers impersonating PwC HR professionals contacting individuals about fraudulent job opportunities using non-PwC domain email addresses and an overseas number. Please note that genuine communications from our HR team will only come from "@pwc.com" email address.

Job Responsibilities

• Collaborate with architects on SoC (System on Chip) architecture discussions and optimizations, focusing on integration and system block development, including areas such as power management, clock/reset, system registers, test control, and PinMux.
• Work with architects and APR (Automated Place and Route) teams on SoC floorplanning, power checks, and timing constraint reviews.
• Provide support for SoC DFT (Design for Testability) and participate in SoC verification planning and verification support.

Job Requirements:

• Bachelor’s or Master’s degree in Electronic Engineering with experience in ASIC design.
• Proficiency in ASIC design flow, including RTL coding, RTL and gate-level simulation, logic synthesis, static timing analysis, timing closure, and verification.
• Solid understanding of DFT principles and practices.
• Experience in a UNIX/Linux environment with scripting skills.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Xie Jiani (R1548854)

EnviroDynamics Solutions Pte Ltd

EA License No.: 12C6285

Contract: 1 year

Working hours: Mon - Thu (830am - 6pm) Friday (830am - 530pm)

Location: Sembawang

Responsibilities

• Promote the use of digital/online services
• Assist residents in onine application through company portal
• Helping them to fill up an online application form;
• Helping them to prepare and upload required documents onto the Portal;
• Explaining the need for forms that require their signature and helping them to sign the forms digitally, where necessary.

Requirements

• Diploma
• Good interpersonal and communication skills.
• Ability to teach digital skills
• Some relevant experience
• Passionate about the digitalisation of services and helping less tech-savvy residents

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5286

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

IT Project Director

Job Description & Requirements

Our esteem client is looking for a IT Project Director

The IT Project Director must be trained and certified.

He/ She must be able to deliver IT Enterprise Projects. The incumbent must be good in managing Security Access Control Projects involving physical security and information security). The ability to provide professional consultation to stakeholders and clients is required.

Responsibilities:

• Involved in managing large scale Projects in Security Access Control (physical security and information security)
• Demonstrated large scale IT Project Mapping, Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Highly responsible in driving the Security Access Projects and managing large complex Projects.

Requirements:

• Strong in handling Security Access Control (Infrastructure, Hardware, Software)
• Good in handling Security Access Control in both Physical Security and Information Security.
• Strong knowledge of Security Access Regulations and Policies.
• Demonstrated large complex Project Management pertaining to Security Access Control experience.
• Knowledge of Security Access Policy and Regulations.
• Good in handling Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling large complex Project Management experience.
• Demonstrated Service Delivery Management and Project Management Life Cycle.
• Demonstrated experience in handling Project Waterfall Methodology
• Min. 12 years of IT Project Management (Security Access Control System) experience.
• Possess CITPM or PMP certification (a MUST)
• Demonstrated capability to drive the Security Access Control System (Infrastructure, Software, Policies & Regulations) Projects.
• Demonstrated large Team Management experience (20-30 Members)
• Strong Stakeholders/ Client Management experience.
• Possess knowledge of Waterfall Methodology.
• Possess strong Commercial Project Management experience.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9722

The Regional Procurement Director will be responsible for developing and executing a comprehensive procurement strategy that aligns with our growth objectives. This role will involve supplier onboarding, leading mergers and acquisitions (M&A), and strengthening our procurement operations at the facilities in Singapore and Shanghai. The ideal candidate will have a strong background in the semiconductor environment, high-precision manufacturing, and a proven track record in procurement leadership across the Southeast Asia region.

The key responsibilities include:

· Strategic Development - Develop and implement a regional procurement strategy that supports the company's growth objectives and enhances supply chain efficiency.

· Supplier Onboarding - Identify, evaluate, and onboard suppliers to ensure a robust and reliable supply chain that meets quality, logistic, technology and cost requirements (QLTC) and drive supplier performance to achieve greater efficiency and effectiveness in these key areas.

· M&A Leadership - Lead procurement integration efforts during mergers and acquisitions, ensuring alignment with corporate strategies and operational efficiencies.

· Cost Management - Drive cost reduction initiatives through strategic sourcing, negotiation, and process improvements, while maintaining quality and service levels.

· Decision Making - Analyse and make informed buy-or-make decisions to optimize procurement processes and resource allocation.

· Team Development - Build and develop the procurement team, provide hands-on leadership and support to the team, ensuring effective execution of procurement strategies and initiatives.

· Collaboration - Work closely with headquarter to leverage global resources, share best practices, and align regional strategies with corporate goals.

Job Requirements

· Work Location: Singapore.

· Minimum of 10 years of relevant experience in procurement, with a strong focus on the semiconductor and high-precision manufacturing sectors.

· Proven experience in leading M&A activities and integrating procurement functions.

· Strong understanding of supply chain management principles and practices particularly within the Southeast Asia market.

· Demonstrated ability to drive cost reduction and process improvement initiatives.

· Experience in developing and managing high-performing teams.

· Excellent negotiation, communication, and interpersonal skills.

· Ability to work collaboratively with cross-functional teams and stakeholders across different countries in Southeast Asia.

· Proficiency in Mandarin is required to facilitate communication with suppliers and stakeholders.

· Strong analytical and problem-solving skills, with a hands-on approach to leadership.

• Manage Fit-out Projects In The Region
• Work Closely With Vendors & Contractors

About Our Client

Fast growing retail brand with over a billion revenue is recruiting for an experienced Fit-out Director to manage their upcoming store construction projects in SEA.

Job Description

The Fit-out Director will be working with internal teams to ensure that the design standards are aligned with the brand and marketing objectives. This role will be managing the design development, developing the supplier standards & evaluation criteria to ensure that the organization is partnering with the right vendors and planning/executing the store construction projects in SEA.

This includes close monitoring of the projects and providing guidance to the site teams to resolve any discrepancies pertaining to design, construction standards, quality, project budget and ensuring that the project milestones are delivered in a timely manner.

The Successful Applicant

• Tertiary education background in engineering, construction or a relevant discipline
• Significant experience in fit-out or store construction experience ideally within the retail, mixed development space
• Regional project exposure

What's on Offer

Exciting opportunity to be part of the organization's expansive growth within the region

Contact

Kris Tan (Lic No: R1331334 / EA No: 18S9099)

Quote job ref

JN-102024-6573378

Phone number

+65 6416 9855

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

SimplifyNext is the largest Intelligent Automation Services Provider in ASEAN, dedicated to enabling the future of work for organizations across the region. Our technology advisory, implementation, and capability development services allow our clients to unlock new levels of productivity, innovation, and business outcomes.

At SimplifyNext, we are committed to empowering our employees to make a positive impact for our clients, people, and the broader community. Since our inception in 2018, we have established ourselves as a leader in the industry, earning numerous Global and Asia Pacific region awards along the way. Our success is due in no small part to the dedication and contributions of our talented team, which includes industry leaders and top technologists.

Despite our rapid growth, we remain committed to embodying a startup culture that encourages innovation, collaboration, and creativity. We are proud to focus on mentoring and grooming the next generation of consulting practitioners and technology experts, ensuring that we continue to provide exceptional services to our clients and make a meaningful impact on the communities we serve. In addition to working on projects for our clients, our people spend time to build the broader ecosystem including students at universities and polytechnics through trainings, mentoring, hackathons, etc.

We are looking for a highly motivated individual that has proven track record to take on Sales / Client Manager position focusing on the Enterprise Sector. Join us and create your own success story!

Work you’ll do

As a member of our Sales & Business Development team, you will be responsible for driving sales including account penetration, prospect qualification, sales process planning, and closing all sales opportunities in the Enterprise Sector.

This role will focus on building deep and trusted business relationships with new and existing clients to help them scale automation and analytics - in the process transforming the way they work and making a real difference to their business as well as their employees.

The role requires the individual to act as a trusted client advisor and bring together the relevant expertise and thought leadership from within SimplifyNext to deliver successful outcomes for our clients as well as SimplifyNext.

Our simple and flat organization structure and a collaborative culture is an enabler for high performing sales professionals to thrive in and express themselves.

Key Responsibilities

• Grow the portfolio of clients within the Enterprise Sector
• Take primary responsibility for the client and act as internal client owner within assigned accounts
• Create comprehensive client business plans to build a stable, growing pipeline of current and future business opportunities
• Collaboratively work with internal teams as well as our technology partners to successfully position the solutions and/or services and see the opportunity through to closure
• Lead business negotiations for contracts focusing on win-win outcomes for both the clients and SimplifyNext
• Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
• Take an active role in defining the GTM plan for the Enterprise Sector
• Track and manage the entire sales process and account management activities with the support of pre-sales architect and project managers.
• Be accountable for the achievement of sales and revenue targets

Skills and Qualifications

• Bachelor’s Degree or Diploma
• At least 8 years of relevant technology sales experience in the Singapore Enterprise Sector
• Strong people networking and excellent verbal and written communication skills
• In-depth knowledge of sales cycle and ability to source new prospects and scale existing accounts
• Experience in selling to senior client stakeholders
• Ability to pro-actively and independently identify and qualify opportunities
• Proven sales record with established relationships within Enterprise Sector
• Quick learner to understand any new solutions that are ready to take to market

SimplifyNext is the largest Intelligent Automation Services Provider in ASEAN, dedicated to enabling the future of work for organizations across the region. Our technology advisory, implementation, and capability development services allow our clients to unlock new levels of productivity, innovation, and business outcomes.

At SimplifyNext, we are committed to empowering our employees to make a positive impact for our clients, people, and the broader community. Since our inception in 2018, we have established ourselves as a leader in the industry, earning numerous Global and Asia Pacific region awards along the way. Our success is due in no small part to the dedication and contributions of our talented team, which includes industry leaders and top technologists.

Despite our rapid growth, we remain committed to embodying a startup culture that encourages innovation, collaboration, and creativity. We are proud to focus on mentoring and grooming the next generation of consulting practitioners and technology experts, ensuring that we continue to provide exceptional services to our clients and make a meaningful impact on the communities we serve. In addition to working on projects for our clients, our people spend time to build the broader ecosystem including students at universities and polytechnics through trainings, mentoring, hackathons, etc.

We are looking for a highly motivated individual that has proven track record to take on Sales / Client Manager position focusing on the Enterprise Sector. Join us and create your own success story!

Work you’ll do

As a member of our Sales & Business Development team, you will be responsible for driving sales including account penetration, prospect qualification, sales process planning, and closing all sales opportunities in the Public Sector.

This role will focus on building deep and trusted business relationships with new and existing clients to help them scale automation and analytics - in the process transforming the way they work and making a real difference to their business as well as their employees.

The role requires the individual to act as a trusted client advisor and bring together the relevant expertise and thought leadership from within SimplifyNext to deliver successful outcomes for our clients as well as SimplifyNext.

Our simple and flat organization structure and a collaborative culture is an enabler for high performing sales professionals to thrive in and express themselves.

Key Responsibilities

• Grow the portfolio of clients within the Public Sector
• Take primary responsibility for the client and act as internal client owner within assigned accounts
• Create comprehensive client business plans to build a stable, growing pipeline of current and future business opportunities
• Collaboratively work with internal teams as well as our technology partners to successfully position the solutions and/or services and see the opportunity through to closure
• Lead business negotiations for contracts focusing on win-win outcomes for both the clients and SimplifyNext
• Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
• Take an active role in defining the GTM plan for the Public Sector Sector
• Track and manage the entire sales process and account management activities with the support of pre-sales architect and project managers.
• Be accountable for the achievement of sales and revenue targets

Skills and Qualifications

• Bachelor’s Degree or Diploma
• At least 8 years of relevant technology sales experience in the Singapore Public Sector
• Strong people networking and excellent verbal and written communication skills
• In-depth knowledge of sales cycle and ability to source new prospects and scale existing accounts
• Experience in selling to senior client stakeholders
• Ability to pro-actively and independently identify and qualify opportunities
• Proven sales record with established relationships within the Public Sector
• Quick learner to understand any new solutions that are ready to take to market

The Regional Procurement Director will be responsible for developing and executing a comprehensive procurement strategy that aligns with our growth objectives. This role will involve supplier onboarding, leading mergers and acquisitions (M&A), and strengthening our procurement operations at the facilities in Singapore and Shanghai. The ideal candidate will have a strong background in the semiconductor environment, high-precision manufacturing, and a proven track record in procurement leadership across the Southeast Asia region.

The key responsibilities include:

· Strategic Development - Develop and implement a regional procurement strategy that supports the company's growth objectives and enhances supply chain efficiency.

· Supplier Onboarding - Identify, evaluate, and onboard suppliers to ensure a robust and reliable supply chain that meets quality, logistic, technology and cost requirements (QLTC) and drive supplier performance to achieve greater efficiency and effectiveness in these key areas.

· M&A Leadership - Lead procurement integration efforts during mergers and acquisitions, ensuring alignment with corporate strategies and operational efficiencies.

· Cost Management - Drive cost reduction initiatives through strategic sourcing, negotiation, and process improvements, while maintaining quality and service levels.

· Decision Making - Analyse and make informed buy-or-make decisions to optimize procurement processes and resource allocation.

· Team Development - Build and develop the procurement team, provide hands-on leadership and support to the team, ensuring effective execution of procurement strategies and initiatives.

· Collaboration - Work closely with headquarter to leverage global resources, share best practices, and align regional strategies with corporate goals.

Job Requirements

· Work Location: Singapore.

· Minimum of 10 years of relevant experience in procurement, with a strong focus on the semiconductor and high-precision manufacturing sectors.

· Proven experience in leading M&A activities and integrating procurement functions.

· Strong understanding of supply chain management principles and practices particularly within the Southeast Asia market.

· Demonstrated ability to drive cost reduction and process improvement initiatives.

· Experience in developing and managing high-performing teams.

· Excellent negotiation, communication, and interpersonal skills.

· Ability to work collaboratively with cross-functional teams and stakeholders across different countries in Southeast Asia.

· Proficiency in Mandarin is required to facilitate communication with suppliers and stakeholders.

· Strong analytical and problem-solving skills, with a hands-on approach to leadership.

Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.

JOB RESPONSIBILITIES:

• Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
• Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
• Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
• Monitor guest satisfaction results to identify shortfalls and remedy service issues.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

JOB REQUIREMENT:

• Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
• Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
• Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
• Ability to work as a team to achieve business excellence.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Key Responsibilities:

• Develop and execute HR strategies that align with the company's overall business goals, particularly in the areas of AI and payments technology.
• Lead talent acquisition efforts to attract, recruit, and retain top talent, especially those with expertise in AI, data science, machine learning, and payment systems.
• Design and implement compensation and benefits programs that are competitive within the tech and fintech industries.
• Collaborate with department heads, including technology and finance teams, to understand business needs and support organizational development.
• Drive employee engagement initiatives to foster a positive and innovative company culture, ensuring high levels of productivity and employee satisfaction.
• Ensure the organization remains compliant with labor laws and HR best practices, particularly in areas of equity, inclusion, and diversity.
• Develop leadership programs and promote continuous learning and development opportunities for employees to stay competitive in the fast-evolving AI and fintech sectors.
• Oversee performance management processes, ensuring clear communication of goals, feedback, and career progression.
• Lead HR analytics initiatives, using data to drive decision-making and measure the effectiveness of HR initiatives.
• Manage and advise on employee relations issues, providing guidance to managers on conflict resolution, performance improvement plans, and terminations.
• Implement effective HR technologies to improve efficiency, such as HRIS systems and employee engagement platforms.

Required Skills & Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s degree or HR certifications are a plus).
• 10+ years of HR experience, with at least 5 years in a leadership role within a tech-driven organization.
• Proven experience in AI, fintech, or payments industries, understanding the unique HR challenges and talent needs in these sectors.
• Strong knowledge of HR laws and regulations, with experience managing multi-regional teams.
• Experience in designing and executing recruitment strategies for technical roles, particularly in AI, machine learning, and payments.
• Expertise in compensation, benefits, and reward strategies specific to the tech industry.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels of the organization.
• Strong analytical skills, with experience using HR data and metrics to drive decision-making.
• Experience with HRIS systems and other HR technology tools for streamlining processes.
• Familiarity with AI technologies, data-driven recruitment, and organizational behavior.
• Understanding of the regulatory environment for payment systems (e.g., PCI DSS, PSD2, AML/KYC regulations).
• Experience scaling HR functions in a high-growth fintech or AI startup.
• Passion for diversity and inclusion initiatives, particularly in tech-oriented industries.
• The ideal candidate will also possess business-level Mandarin proficiency, which is essential for effectively communicating and collaborating with key stakeholders and team members across China, Taiwan, and Hong Kong on a regular basis
• Prior experience in leading an offshore team in China or Hong Kong is highly preferred.

Savita Rai

EA REG NO: R1873418

EA License No:23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Details of the Division and Team:

Deutsche Bank Research is responsible for economic and market analysis within the Deutsche Bank Group and covers asset allocation, fixed income markets, and all major industry sectors. Our research analysts analyze relevant market trends, highlights risks and opportunities, and act as consultants for the bank, its clients, and stakeholders. Our mission is to deliver high-quality independent analysis that helps investors understand markets and promotes public debate.

This position is for a role within the bank’s Foreign Exchange Research Team, with a dedicated focus on commodity currencies and energy commodities.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave,plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Conduct timely, insightful analysis on markets in Asia with a particular focus on commodities including crude oil markets, gold, natural gas and thermal coal.
• Analyze economic developments from macro data releases, capital flows, and central bank and government policies to generate investment and hedging recommendations for Deutsche Bank’s clients
• Write for regional and global publications on investment opportunities, trading recommendations and market themes in Asian and commodity markets
• Build detailed models that provide an understanding of currency valuation and forecasting
• Present ideas and recommendations to the bank’s clients through multiple channels, including marketing trips to various geographies
• Support key internal stakeholders, including Senior Management in the Investment Bank and Global Research, for topics related to Asia

Your skills and experience:

• Masters degree with 10+ years experience in commodities research with a particular focus on precious and base metals
• Demonstrated experience working on research papers on commodity markets and their interplay with financial markets, macroeconomics, and geopolitical affairs
• Strong quantitative skills set and the ability to create complex, yet easily understandable financial models and charts
• Good interpersonal skills, and strong written and verbal communication in English
• Strong writing and presentation skills and the ability to express quantitative conclusions in both written and spoken form
• Desire to take initiative, express intellectual curiosity, propose new ideas, deliver on independent projects, and excel in a fast-paced environment

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

APAC Director of Revenue Management is a senior member of YOTEL’s commercial team supporting YOTEL Singapore Orchard Road and YOTELAIR Singapore Changi. He or she is responsible for creating and executing comprehensive commercial strategies to maximise market share at each hotel within the region and effectively communicate with the owners and franchisees. He/she is responsible for driving the revenue strategy, optimising distribution channels and overseeing the APAC Commercial Strategy. This role will provide clear reporting and analytics that translates into performance insight and subsequent deployment of short-term tactical decisions and longer-term strategic planning to influence performance. The role is responsible for setting out the strategic Revenue Management direction for the annual budget submission and 5-year planning cycle. The role will support the development team in growing the YOTEL portfolio by providing commercial input into potential new projects within the region whilst delivering best in class commercial metrics from our existing portfolio of hotels within the region.

Regional Performance

• Provide proactive and strategic support to all new hotels in the region to ensure timely ramp-up of performance metrics. Conduct post-opening performance review, identify areas of opportunity for hotel improvement, and partner with the hotel team on relevant implementation of actions.
• Lead the regional Business Performance team and the hotel team to drive market share and revenue performance of each YOTEL within the assigned region.
• Provide leadership for on-property GMs and sales leaders to maximise profit.
• Effectively communicate the hotel’s short, medium, and long-term strategy with the ownership by becoming the face of the brand.
• Regularly consult the franchisees to ensure they are getting the best value out of YOTEL’s commercial engine and the brand performance team.
• Consult on commercial strategies and initiatives that drive market leadership and profitability for the franchise hotels in the region.
• Drive each YOTEL’s commercial strategy by developing and implementing cohesive plans that include both the on and above-property resources.
• Devise a 360-degree sales & marketing plan for each hotel and work with on-property sales team, and the regional revenue and marketing directors for effective execution.
• Ensure effective inventory and pricing strategies by each market segment are implemented at each YOTEL.
• Cooperate with the brand performance team to maximise the demand at the right time for the right guests.
• Provide constructive feedback to the brand performance team to grow the organic demand of our brand.
• Ensure monthly, quarterly, and annual programming of marketing activities are carried out consistently.
• Ensure the hotel-level commercial strategies are aligned with the brand vision.
• Review and approve annual budgets in both the top-line and S&M costs.
• Ensure the commercial structure is optimized at both on & above property to maximize market share.
• Ensure the team is utilizing all the resources available to maximise value out of every channel effectively.
• Serve as an advocate of new hotels by working with members of regional internal departments to identify additional opportunities of support where needed.
• Actively participate in any form of communication with each ownership, including monthly P&L reviews, quarterly strategy meetings, and other ad-hoc calls.

This position also holds key responsibilities for managing hotel properties. The primary duties include:

• Drive Market Share and Revenue Performance (RGI / MPI / ARI)
• Total Revenue Budget Delivery
• Pricing & Inventory Management across all channels & segments
• Forecast Production & Delivery
• Direct.com pricing strategy & % mix
• OTA price parity and commercial outreach OTA activity
• Commercial Strategy Meetings
• Manage key commercial relationships internal & external stakeholders

Additionally, the individual may be required to perform tasks of varying skill levels that are not explicitly listed in this job description.

What is this person like?

• Early adopter and entrepreneurial outlook
• Challenge the status quo mentality and proactive attitude
• Able to work under pressure, multi task and work autonomously
• Has an excellent interpersonal and communication skills across all levels of the business
• Is flexible and able to adapt to changing situations, needs and priorities
• Strong, assertive and self-motivated individual with natural urge to achieve results and accomplish self-imposed goals
• Open, direct, transparent and ethical

Knowledge, Experience and Skills

• Demonstrable experience in revenue management, distribution, and reservations within a multi-site hotel environment
• Proficiency with revenue management systems (RMS), property management systems (PMS), and distribution channel management tools
• Experience with Opera property management system would be advantageous
• Proven track record of developing and implementing successful revenue strategies and optimising distribution channels
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Familiarity with digital marketing strategies to drive direct bookings
• Technologically savvy, expert in Microsoft Excel, possessing the aptitude and desire to learn new technology
• Experience working with Duetto, IDeaS, Opera V5 and SynXis CRM a benefit
• Analytical skills, as well as problem reognition and resolution skills
• Schedule flexibility and ability to travel
• Detailed understand of the Singapore market
• Able to sell strategic decisions to gain optimal business mix

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Digital Customer Experience Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 3+ years of relevant Community and digital content experience.
• Proficient in Microsoft Office and Excel.
• Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager).
• Experienced in Photoshop and/or other relevant image editing software. Experienced in Graphics/Video editing is an added advantage.
• Experienced in website optimization (SEO, UI/UX).
• Basic understanding of HTML, CSS and content management systems.
• Previous experience in content creation in the area of customer experience is a plus.
• Excellent communication skills, both written and oral.
• Attention to detail and a commitment to quality.

Job Description

• Responsible for conceptualizing, communicating, and executing a regional digital experience strategy from a CS perspective which will require close collaboration with other BUs
• Propose and lead initiatives to enhance customer digital self-help experience
• Oversight of Community Moderation for the region, engaging with the community moderators of each Subsidiary to ensure a healthy Community ecosystem, meeting key engagement metrics.
• Support web & mobile app FAQ contents management, including analysis and proposals to improve web support experience.
• Create and edit customer service-related content, including FAQs, help articles, support guides, and newsletters.
• Lead and collaborate with other departments such as Contact Centre, Service Operations, Marketing and Product teams in digital transformation initiatives to improve digital customer experience and support strategic commercial objectives
• Oversight of Business Profile, Community Moderation, and Members program
• Lead and implement Service Marketing strategies, including hands on approach to digital content creation (digital banners, videos, images), assets amplification, and digital content library maintenance
• Monitor and analyze content performance to identify areas for improvement, and stay up-to-date with industry trends and best practices in content creation and SEO.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872