​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Working days & hours: Mon to Fri, 8:45am – 5:45pm

Salary: $2000 - $2500

Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Full-time Position - 2-Month Contract

• Implement and oversee the ECM Plan as per requirement
• Collaborate closely to monitor earth control activities at different stages of the project
• Address any issues or concerns related to earth control promptly

Requirements:

• Minimum of 1 year of relevant experience in environmental control or a related field
• Possession of an ECMO (Environmental Control Monitor) certificate is mandatory

Account Servicing Officer (Banking/East/Contract/Up to $3500)

Responsibilities
Perform technical verification checks on customers deposit accounts against Bank’s operating systems
Toggle between different systems to perform pre-processing and data entries into various systems
Update reports on daily, weekly, and monthly basis
Handle internal/external enquiries
Trigger notification to inform customer on the application status
Exceptional handling on cases unable to be processed by robotic tool
Conduct root cause analysis and engage Support team to resolve robotics’ tool issues
Escalate any discrepancy / deviation to the Team Manager

Requirement
Min. 2 year of experience in financial institutions, with deposits knowledge would be an added advantage
Proficient in Microsoft office 365 i.e. Excel
Ability to multi-tasking and manage different activities
Good team player

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations:

Nearby MRT:

One-North MRT Station

Salary: $2700

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate.

You may choose to work 5-day week, 5656 (alternate 5-day, 6-day) or 6-day week. Salary shall be pro-rated accordingly.

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: East

Nearby MRT:

Pasir Ris MRT Station, Tampines MRT Station, Siglap MRT Station, Dakota MRT Station

Salary: $110

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Responsibilities:

· Provide of admin support to internal team for daily BAU matters

· Data entry

· Ensure accurate input of data into system

· Assist with presentation slides, compliance documents and daily/monthly reports

· Doing of market research and analysis and providing recommendations to internal stakeholder/ team members

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum GCE "A" Levels

· Minimum 1 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Crewing Officer / Crewing Executive
• Working Location: Pasir Panjang
• Working Hours: 5 days (Monday to Thursday 8.30 am – 5 pm, Friday 8.30 am – 4 pm)
• Salary Package: Basic Salary up to $4,500 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Support the crewing operations in performing the schedules and the planning of crew changes and following up with relevant parties.
• Assist in travel arrangements for the mobilization and demobilization of the crewing staff, including Air Tickets, entry applications, hotel accommodation, etc.
• Ensure candidates are equipped with the relevant requirements (medical, competence certificate/qualification documents).
• Assist with all crew issues.
• Maintain a proper and user-friendly filing and document control system for recording and tracking of all documents for the team and department.
• Preparation of crew's payroll.
• Any other duties as instructed by the Assistant Crewing Manager / Crewing Manager.

APPLY NOW!!!

• Minimum Diploma holder in any discipline
• Minimum 1 year of relevant experience preferably in the marine industry
• Personalities with good written and verbal communication and interpersonal skills
• Proactive, take the initiative and well organized
• Able to work fast under pressure
• Able to multi-task and work independently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65089 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Finance Officer/ Finance Executive
• Working Location: Changi
• Working Hours: Monday to Friday, 8.30 am – 6.18 pm
• Salary Package: Up to $4,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with aspects of financial accounting records, AR and AP management, and reconciliation (includes posting, verification, payment, offsetting, filling, AR chasers/follow-up, contra).
• Ensure timely AR/AP financial reporting for month end and year end.
• Handle any other general office administration.

APPLY NOW!!!

• Minimum Diploma in Economics / Mathematics / Statistics or its equivalent
• Proficient in Microsoft Office - Excel & equipped with IT skills will be preferred.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64766 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Responsibilities:

• Work closely with and assist the stakeholders on all matters related to the earth control measures for the project site.
• Responsible for complying and adhere with NEA and Project HSE Management System requirements.
• Responsible to adopt and use the relevant records in the HSE management system to conduct checks/inspections
• Carry out proper record keeping, and submit such records to the HSE Manager where required.
• Responsible for adhering to the HSE Rules & Regulations, Safe Work Procedure (SWP), HSE Instructions etc.
• Responsible to prepare and submit the Site Environmental Control Program and Site Environmental Control Report according to the format required by National Environmental Agency to the workplace’s/project’s Manager in-charge for approval.

Requirements:

• Candidate must possess at least a Diploma in a relevant field.
• Registered ECO with NEA and ECMO with IES. Minimum 3 years of working experience in a construction firm.
• Possess Earth Control Measure Officer (ECMO) qualification.
• Be dynamic, self-motivated, proactive, and results oriented.
• Excellent team spirit, strong technical competence and good interpersonal skills

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R23114039

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Responsibilities

• Performing 12hrs rotating shifts of 7am – 7pm and 7pm – 7am (6 days a week) according to scheduled duty roster.
• Performing access control to ensure authorized visitors, guardians and staff is allowed entry into campus grounds.
• Conduct regular patrolling as scheduled to ensure school is adequately secured and protected at all times and ensure vehicular traffic is managed professionally.
• At all times whilst Security Officer are on duty, the standard equipment (Clocking system for guard patrolling, Walkie Talkie for guards on duty,Torchlights and reflective vests and Body worn cameraand accessories where available must be carried to maintain a high level of preparedness.
• The monitoring of surveillance equipment, inspection of building and equipment must be conducted weekly to report any fault for immediate rectification.
• Where the situation arises as a result of potential terrorist threat, spread of contagious diseases and calamity, the S/O is expected to offer recommended directive to minimize disruption to the ground operations.
• The S/O is expected to offer support to the centre’s activities or events as and when needed.
• Updating and ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• The S/O maybe responsible for keys and access cards, parking system and attendance machine where needed.
• Reporting irregularities; informing violators of policy and procedures; restraining trespassers to be dealt with by police.
• Security Officer must be knowledgeable and competent in the operation of all fire and alarm control CCTV panels and recordings to ensure emergencies are well managed and/or false alarms are quickly rectified.

Job Requirements

• A person of high integrity, high alert at work and possess good judgment to certain threats and potential challenges.
• Minimum O Levels with 5 years of security experiences.
• A valid security license issued by the Singapore Police Force.
• Only Singaporean need apply

Working Location: Punggol / Sengkang

WhatsApp: 91592097

Email address: [email protected]

Website: www.e-bridge.edu.sg

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button OR WhatsApp our friendly HR advisor for a career chat @ 91592097.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

You will be assisting the Recruiting Manager to screen Suitable candidates to join the organisation.

You will be conducting interviews online with selected candidates.

Work from home.

Flexible hours:

9am - 12pm (Morning)

12- 3pm ( Afternoon)

As you will be working from home, you need to be highly independent.

Great communication skills and bubbly personality is an added advantage.

High hourly pay plus commission incentives.

Start immediately.

Position available : 1

Send in your Resume to apply.

Full-time Position - 2-Month Contract

• Implement and oversee the ECM Plan as per requirement
• Collaborate closely to monitor earth control activities at different stages of the project
• Address any issues or concerns related to earth control promptly

Requirements:

• Minimum of 1 year of relevant experience in environmental control or a related field
• Possession of an ECMO (Environmental Control Monitor) certificate is mandatory

Billing Officer

Changi Airfreight Center

Basic up to $2650

Mon to Fri 830am to 6pm

Job Scope:

• List the essential duties required to carry out this job
• Handle KPI reports, billing overview for VIP customer's local delivery business
• Prepare the billing instruction to billing team to generate invoice
• Handling billing recovery for finance to make payment to local service provider
• Handle/ Manage local deliveries per SOP given
• Handle any other admin duties assign by management team

Requirement :

• Min Diploma above
• 1 year relevant experience

For consideration, kindly submit your CV by sending to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd | EA Lic. No: 15C7752

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• At least 2-3 years relevant HR and admin experience
• Has hands-on exp doing payroll processing (as this person is the payroll doer and payroll is done in house).
• Allows WFH arrangement ( 2 to 3 days per week after probation). Also allows for flexi time work arrangement in a day

Our client is an international chemical trading and investment MNC backed by a blue chip parent co which is stable and established. It is based in town (right next to a MRT station).

For this role, you are part of the HR and admin team (team of 3) supporting a sales MNC office of around 60 staff. One key attraction point is that this MNC also allows WFH arrangement (around 2 to 3 days per week after probation). In addition, it also allows for flexi time work arrangement in a day (e.g start earlier and end earlier accordingly).

The incumbent’s main duties & responsibilities include but not limited to the following :

Human Resource (est around 70% of the time)

• Be the payroll doer (payroll done in house). Handle Payroll process, including CPF
• Business trip claims process
• Handle medical claim/benefits & scheme, arrange annual medical checkup
• Handle insurance admin & renewal
• Support in onboarding of new staff
• Support in resignation procedure
• Administration of HR platform (Unit4/BIPO)
• Income tax preparation
• Workpass application/renewal/cancellation
• Process claims (military, childcare, maternity etc) from government
• Update organization charts, furnish data for surveys
• Handle corporate card matters
• Other ad-hoc administrative duties

Administration (est around 30% of the time)

• Support for crisis management such as Business Continuity Plan & Emergency Response Management as well as handling of emergency kits
• Fire drill preparation & arrangement, updates of emergency contact, safety confirmation exercise
• Support to organize & coordination of company’s events
• Handle courier service-related work
• Procurement & maintenance of office equipment, stationery, door card, name card
• Support in office leasing & related matters
• Handle asset listing & record as well as conduct yearly check
• Other ad-hoc administrative duties

Requirements

• Diploma qualified.
• At least 2-3 years relevant HR and admin experience
• Has hands-on exp doing payroll processing (as this person is the payroll doer and payroll is done in house).Knowledge & experience in payroll including CPF, income tax as well as HR laws & regulations will be required
• Proficient in MS Office (Word, Excel Powerpoint)
• Good interpersonal skills & friendly disposition
• Detailed-oriented & meticulous, able to multi-task
• Able to work independently as well as a team player
• Very hands-on
• Can start work with 1 month notice or shorter

Selling pts:

-this MNC also allows WFH arrangement (around 2 to 3 days per week after probation).

-also allows for flexi time work arrangement in a day (e.g to start earlier/ later and end earlier/ later accordingly).

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 19 January 2024

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

1) The Personnel is to support students who require highlyindividualised, targeted and intensive intervention and support. The

Personnel will:

a) engage and check in with high needs/at risk students in timely

and regular conversations

b) be required to do home visit

c) be a positive role model/ significant adult to the high needs/at risk

students

d) be required to work with parents of high needs/at risk students

e) organise programme for high needs/at risk students

2) The Personnel is to support high needs/at risk students in 5 areas:

a) Academic support (low progress learners)

b) Social emotional (self-harm, trauma, mental health)

c) Behaviour/ Attendance (irregular attendance, long-term

absentees)

d) Social skills (peer relation issue)

e) Vulnerable (lack of adult role models)

3) The Personnel is to support students daily on after school

engagement programme (Gear-up Programme). The Personnel will:

a) be responsible in the daily operation of Gear-up room

b) work with members of Student Development Team (SDT) and/or

Youth Worker (if any) on after school engagement programme

(Gear-up Programme) to engage students meaningful.

4) The Personnel is to manage the updating of case summary notes of

students engaged and compilation of cases. The Personnel will:

a) update the cases under his/her charge via case summary note

b) ensure all engagement details are recorded in the case summary

and email to members of SDT and school leaders

c) promptly update or highlight to Year Heads if there is/are any

self-harm or suicide ideation case or any cases that required

immediate attention

d) ensure the safe-keeping and confidentiality of such records and

details

e) be required to sign the ‘UNDERTAKING TO SAFEGUARD

OFFICIAL INFORMATION’ document

5) The Personnel is to work with members of Student Development

Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD

SM and SH SM and members of the Student Development Team to

oversee and complete assigned work related to support high needs

and at risk students.

6) The Personnel will:

a) assist the Year Heads to liaise with external organisations, such

as Family Service Centres, Community Centres, etc, in matters

relating to dealing with high need and at-risk students

b) not make decisions on behalf of Year Heads but will forward the

report, invitation or information to the Year Heads for further action