Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• To provide guard and patrol duties;
• To protect and ensure the safety and security of the premises are adhered to;
• Issue appropriate passes for entry to the premises and provide directions to guests to the designed places;
• Carpark control on parking at premises;
• Performs other ad-hoc duties as directed by superior;
• Security Officer Licence is required;
• Able to work routine shifts (morning / night)
• 5 days work week;
• Required to work during weekend or public holiday;

KeyResponsibilities/Duties:

• Update and engage with Stakeholders, Town Council with ongoing progress of site development.
• Manage all correspondences with LTA/QPS/Subcontractor. Ensure full spectrum of letters/documents in placed.
• Ensure all feedback from stakeholders are addressed immediately with our safety and construction team and reply to stakeholder immediately on what measures we will take.
• Ensure all documents are updated promptly.
• Submit monthly PRO report to LTA and Planner for inclusion into the monthly report.

Requirements:

• Minimum 5 years relevant experience in LTA project
• A team player with good interpersonal and communication skills and the ability to interact well with people at all levels

Responsibilities

• Handle public relations matter pertaining to the project
• Handle feedback / complains from the public and stakeholders and resolve issue amicably
• Attend dialogue sessions with the Resident Committees if require
• Close liaison with project manager on project schedules and updates
• Provide administrative support to the project team as assigned
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• To prepare and compile weekly report on all the complaints and requests received form the public
• Assist Project Manager on daily administration work
• Sort and deliver incoming and outgoing mails, documents reports and drawings
• Ensure maintain of proper record and filing system
• Other ad hoc administrative support

Requirements

• Diploma / “A” levels
• Relevant working experience, preferably in Construction industry
• Able to multi-task and work in a fast paced environment
• Good written and effectively bilingual
• Possess good communication and interpersonal skills

Job Description: Operations Support Officer

Name of School

St. Margaret’s School (Secondary)

Location Address

111 Farrer Road, Singapore 259240

Duration: This is a contractual position with a contract period from April 1, 2024, to March 31, 2025, with the option to extend for a further period of two years based on performance and mutual agreement.

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:00 am to 3:30 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: St. Margaret’s School (Secondary) is seeking a competent Operations Support Officer to join our team. The selected candidate will be responsible for providing operational support to ensure the smooth functioning of school activities and events. This role requires a proactive individual with a strong work ethic and the ability to work effectively within a team.

Key Responsibilities:

1. Maintain the general cleanliness of equipment and the workplace to ensure a safe and hygienic environment for students, staff, and visitors.
2. Provide logistical support for school events and activities, including the transportation, arrangement, and set up of furniture and equipment as required.
3. Assist in general administrative tasks such as filing, data entry, and document preparation to support the efficient operation of the school office.
4. Operate and maintain basic office equipment and materials, ensuring they are in good working condition.
5. Perform any other duties as assigned by supervisors to contribute to the overall objectives of the school.

Qualifications and Skills:

• A team player with excellent interpersonal and communication skills.
• Prior experience in cleaning, logistics, or simple administrative duties would be advantageous.
• Physical fitness and resilience to effectively perform the duties of the role.
• Ability to work independently with minimal supervision and prioritize tasks efficiently.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency in basic computer skills and familiarity with office equipment.

Job Description: Printing and Administrative Support Officer

Authority: KRANJL SECONDARY SCHOOL

Location Address: 61 Choa Chu Kang Street 51 Singapore 689333

Duration: This is a contractual position with a contract period from May 1, 2024, to April 30, 2025, with the option to extend for a further period from May 1, 2025, to April 30, 2026, based on performance and mutual agreement.

Working Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: Kranjl Secondary School is seeking a competent Printing and Administrative Support Officer to join our team. The selected candidate will play a crucial role in providing printing and administrative support to ensure the smooth operation of our school's administrative functions. This position requires an individual with excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

1. Perform photocopying, laminating, binding, and shredding of documents as requested by staff and teachers.
2. Monitor and maintain adequate supplies in the Printing Room, including toner, staples, paper, laminating films, and binding rings. Prepare request forms and stationery for staff use.
3. Ensure the Printing Room is kept clean and organized at all times.
4. Attend to photocopier breakdowns in staff rooms, troubleshoot issues, and liaise with vendors for maintenance and repairs.
5. Perform administrative duties such as sorting, distributing, and filing documents, attending to walk-ins, and answering phone calls.
6. Assist with any other administrative tasks assigned by the school to support the overall functioning of the administrative office.

Qualifications and Skills:

• Proficiency in spoken and written English.
• Preferably, prior experience in printing and administrative duties.
• Preferably, at least a Pass in WISE English Language Module 4, or equivalent.
• Demonstrated traits such as service excellence, a service-oriented attitude, meticulous attention to detail, and efficiency in meeting work deadlines.
• Ability to work independently and manage time effectively.

Contract Period: from 2nd Quarter of 2024 for a provisional period of 12 calendar months.

Workinghours: i) Monday to Friday: 8.30am to 5.30pm ii) Saturday: 8.30am to 12.30pm

Scope of Services:

1) Perform duties at commencement of demolition works.

2) Inspect/Supervise on all Works to ensure high, quality, and safe standard complying with safety requirements/ authorities’ requirements, codes, and specifications.

3) Monitor the Demolition Works and reports to Agency/S.O. for any irregularities.

4) Assist in the review of Contractor’s method of statements, working procedures and ensure they are followed on site.

5) Monitor Contractor’s schedules, dayworks, assist in verifying progress, claims and reports submitted by Contractor including verifying and measuring variation works, provisional quantities if any.

6) Observed and comply with site safety and checks for environmental, health and safety matters on the site are properly manage by Contractor and complying with legislations; RTO shall assist Agency in conducting periodic inspections on the provision of safety measures with Contract’s safety supervisor or representative as directed by Agency and ensure Contractor rectify immediately any contravention of or non-compliance of safety measure or safety infringement.

7) Assist to resolve site issues, including coordination with adjacent occupants relating to the project works.

8) Maintaining proper record for

• Site record book.

• Attendance of the qualified person and site supervisor.

• a copy of the approved structural plans including all amendments thereto.

• all departures or deviations relating to the structural elements of the demolition works as provided by the qualified person under the Building Control Act.

• Inspection and approval of decommissioning or removal works.

• Materials and earthwork testing; and

• All other relevant testing arises in connection with the demolition and reinstatement works.

9) Perform duties related to obtaining statutory completion and/or handing over inspection to governing authorities; and

10) Perform duties assigned by Agency at post demolition phase.

Qualification, Skill & Experience:

i) Registered with BCA and accredited with JAC [IES-ACES];

ii) Equipped with minimum 5 years of site supervision experience in civil & structural works with at least one (1) completed full time supervision on a whole building demolition project involving 2 levels or more multi-storey building with reinstatement works to governing authorities/owner.

iii) Physically fit stamina, agile and mobility ready for the vigorous construction activities.

iv) Conversant with local legislations, regulations and building codes.

Self-motivation and a team player and preferably Singapore Citizen or Permanent Resident.

• Maintain and develop the HSE Management System, including periodic reviews with other departments.
• Lead in the preparation and submission of the Safety Case to the Major Hazards Department (appointment: Safety Case Lead).
• Assist in the assessment of HSE risks and impacts.
• Collaborate with Line management to resolve HSE issues.
• Participate as a team member / team leader in risk / HSE assessment team, risk management, management of change, etc.
• Monitor and analyze work conditions and HSE performances for continual improvement and compliances with the relevant legal requirements.
• Liaise with the external agencies on HSE-related regulatory matters.
• Complying with all the responsibilities of a WSH Officer as specified by the Ministry of Manpower in the Workplace Health and Safety Act.
• Coordinate PS Reviews (or product risk assessments) and submit the result to Singapore Chemical Industrial Council (SCIC).
• Investigates workplace incidents and recommends measures to prevent recurrence.
• Assesses relevant HSE legislative changes and initiate necessary changes for compliance.
• Schedule and co-ordinate the Company’s HSEQ Committee meetings, Plant Inspection Patrol and Plant Cleanup.
• Ensure that corrective action(s) are taken to eliminate HSE-related hazards.
• Monitor potential HSE hazards (recorded from such patrols) in cases where corrective action(s) require time to implement.
• Promote HSE activities in the Company and In-house contractors.
• Plan, organize and execute 5S activities.
• Participate in Process Hazards Analysis activities.
• Liaise with PS&R (Product Stewardship & Regulatory) PIC of head office and conduct tasks in accordance with the requirements.
• To perform any other duties or assignments as assigned by superiors.
• Other ad-hoc duties as assigned

Requirements:

• Diploma / Degree in Engineering, HSE related field of study
• Registered with MOM as Workplace Safety & Health Officer
• Deep knowledge of Safety legislation and regulations in the chemical industry
• Working hours: Monday to Friday, 8am – 4.30pm
• Work location: Jurong Island
• Company transport: Jurong East
• Salary: up to S$5500

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Wong See Yun
EA Reg ID: R21100918
EA Licence No.:19C9603

*Seeking for a Trade Finance Officer/Senior Officer with a minimum of 3 years in Trade Finance operations experience (Import/Export documentations) in Banking industry*

THE COMPANY

The bank has a foothold in their markets and are rapidly expanding. Currently, they seek for a Trade Finance Officer/Senior to be part of their Trade Finance team.

JOB RESPONSIBILITIES

• Handle Trade finance products (Bill discounting, invoice financing, collections, L/C , L/G, forfeiting)
• Conduct AML checks for all transactions; to make sure that transactions are aligned to the bank’s policy and regulations
• Deal with remittances (MEPS008, MEPS009, MT202, MT103)
• Work closely with clients and various stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 3 years of Trade Finance operations experience (Import/Export documentations) in Banking industry
• Team player, keen eye for details and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Coordinating and resolve shipment issues

To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments

Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.

To ensure related charges are billed and collected timely from the consignee or its agent

Ensure all transactions are handled in an accurate, complete and timely manner

To effectively follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo

Answering to customer's inquiries and handling customer's complaints.

Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.

Any other task assigned by the superior

Job Requirement

Knowledge in freight forwarding, import & export procedure and permit declaration.

Experience in Zero-GST Warehouse.

Possess good analytical skills and team player.

Have at least 3 years of relevant work experience in a warehouse environment.

(Contract role, yearly renew)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Info can be shared ATM: -

• Basic UP $3000 (W Exp) + AWS
• 5 Days (Mon – Fri), 8:30 a.m. – 4:45 p.m.
• Jurong Island -Transport Provided: Jurong East/Lakeside MRT

Your Responsibilities: -

• Procuring raw materials, packaging materials, etc., to fully support production without causing disruptions.
• Managing the acquisition of office equipment and supplies.
• Establishing an efficient and reliable purchasing system.
• Identifying and engaging with trustworthy suppliers to foster long-term business relationships.
• Being open to outdoor work, including the receipt of raw materials, and occasionally operating a forklift.
• Developing budgets and implementing price controls.
• Exercising control and management over inventory.

You will need: -

• Possess an ITE, N-Level, O Level, or Diploma in Logistic and Supply Chain Management or an equivalent qualification.
• Have a minimum of 3 years of relevant experience.
• Hold a valid Forklift License.
• Demonstrate familiarity with the SAP system

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City, Singapore [ Paya Lebar ]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

KeyResponsibilities/Duties

• Work closely with the Safety department and operations team to develop, implement, maintain and improve WSHE Management Systems.
• Conduct regular inspections to ensure all site activities are carried out in accordance to MOM safety requirements and all workers comply with safety regulations
• Perform safety audits and inspection of worksites to identify and correct potential hazards, and to ensure safety regulation compliance Identify and recommend best practices and continuous improvement initiatives to reduce ECO risks, raise safety awareness, and improve safe work practices
• Responsible for accident reporting and investigations including near misses and any industrial disease contracted in the project
• Identify environmental issues and recommend measures to rectify the irregularities
• All other ad-hoc duties as assigned

Requirements

• Good knowledge of WSH Act and other WSH related
• At least 5 years relevant experience in the construction industry

Responsibilities

• Assist and support in the resolution of Bank’s Non-Performing Assets (NPAs) cases including enforcement of security
• Regularly review cases under our portfolio to check for credit/asset deterioration, so as to take prompt and appropriate actions to mitigate our risks and maximise recovery.
• Participate in the Bank’s budget exercise to assess the adequacy of the Bank’s Specific Provisions (SP) projections and ensure that all forecasts are tracking according to the budget.
• Work closely with Special Accountants, Independent Financial Advisors, Receivers, Judicial Managers, lawyers, property consultants, other creditor banks, as well as the borrowers to support in the resolution of NPAs.

Requirements

• Degree holder in any discipline
• 2 years of relevant experience in credit collection.
• Proficiency in Excel, PowerPoint and Word
• Team player who is able to work independently
• Meticulous and detailed
• Effective interpersonal and communication (written & oral) skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship.
• Assist on phone calls and emails to answer resident’s enquiries. Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
• Liaison with consultants and HDB officers.
• Prepare and manage correspondence, reports and documents. Maintain & upkeep of Information Centre & BSC.
• Organize and coordinate site meetings, conferences.
• Provide admin support to the project team.
• Assist HR department to handle foreign construction worker matters.
• Assist Finance Department for project petty cash claim matters.
• Other ad-hoc duties assigned by project manager.

Requirements

• Candidate must possess at least a higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Experience in handling HDB BTO project is preferred.
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• Willing to work 5.5 days at HDB construction site.
• Fluent in English and strong communication skills.

Reporting to the Student Services Manager, Student Services, this role will be part of a customer-fronting team within a private education institution.

Accountabilities:

• Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• Provide inputs or suggestions to improve on systems and processes to improve the efficiency and effectiveness of Student Services department.
• Executes work processes to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements.

If deemed competent during assessment of interview and with relevant years of experience, candidates will be considered for Senior Student Services Officer / Executive with the additional roles below:

• will additionally support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• will provide guidance to team members to perform their duties effectively and efficiently.
• will assist the Supervisor to analyse the team's student interactions through the monthly scorecard.
• assists in audits on Student Services department.

Job Requirements:

• A recognized Diploma / GCE "A" / "O" Levels.
• Minimum 3 years of working experience within a service environment, preferably in a diverse education setting.
• Understanding of call centre operations, with knowledge of customer service and enquiry-handling processes is a must.
• Bilingual with good command of spoken and written English.
• Knowledge of Microsoft Office software.

Personal Attributes

• Excellent interpersonal, written and communication skills.
• Good planning and organisational skills.
• Ability to engage effectively with people of diverse background.
• Ability to communicate effectively with students and parents.
• A team player who is able to work with academic staff and administrative support personnel.
• Able to work independently and as a member of multiple and varied teams.
• Able to work on flexi-hours and Saturdays when required.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to handle Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)