The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

• Perm with VB
• With 3-5 years of marketing experience in developing marketing plans for events such as trade shows, conferences, etc.
• Proficient in graphic design software skills will be an added advantage
• Strong presentation skills

Job Responsibilities

• Develop and execute B2B marketing plans that may include participation in industry conferences and events, trade shows and webinars
• Work with cross-functional team on preparation of effective marketing collaterals for online, offline and trade events
• Create compelling sales promotion material and content, including but not limited to, outdoor and indoor advertising, video, catalogue, etc.
• Work collaboratively with external design agencies to execute designs and creative contents
• Provide support and work closely with the sales teams to set the marketing strategy including branding, lead generation and competitor analysis
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Organize networking events to maintain B2B partners relationship
• Assist in any other activities when required
• Perform any duties as assigned by supervisor

• Degree in Business, majoring in Marketing
• At least 3 - 5 years’ experience in Marketing or similar role will be considered favorably
• Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

In this role, you will be responsible for the creation of new SAP business targeting CFOs, Controllers, FP&A managers and other finance executives of companies who deploy an SAP ERP. The ideal candidate will be a sales superstar known for consistently beating quota and contributing knowledge and expertise to the sales team.  The appropriate candidate will be a success driven self-starter, skilled at managing the entire sales cycle from prospecting to preparing, facilitating and delivering online and onsite sales presentations, contract negotiations and closing the sale.  This individual will also possess strong relationship building and territory/account management skills.

In this role, you will:

• Develop and maintain strong contacts, and networks both within and outside of the Company
• Manage entire sales cycle from identification through to close, including: presentation, request for proposal responses, contract negotiations and transition to other departments for future servicing as either a software or outsourcing client
• Understand and articulate feedback on market conditions, new opportunities, product penetration strategies and successes
• Work closely with partners to drive successful sales and customer outcomes.
• Oversee, maintain and update sales forecast and CRM system
• Be available to travel up to 25% of the time

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time