Job Requirement

- To plan, develops sales/marketing strategies, and promote defence, security & industrial solutions/products

to relevant security agencies, governmental and commercial organizations.

- To manage customers account and relationship with principals.

Applicants should possess

- Sales focus, self motivated and ability to work independently.

- Experienced in handling defence/security/commercial customers.

- Diploma in Electrical / Electronics / Mechatronics Engineering or equivalent, preferably with Sales &

Marketing qualifications.

- Good business acumen, resourceful and results-oriented is essential to ensure success.

- Good written & oral communication, good presentation skills with excellent interpersonal skills.

- Singaporean with at least 3 years of working experience in the defence/security industry, ex-military

personnel are welcomed to apply.

- Singaporean and Singapore PR only.

Only shortlised candidates will be notified.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Roles & Responsibilities:

· Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

· Updating and entering in all information in the Warehouse Management System (WMS)

· To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

· Export process: warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

· Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

· Communicating with interoffices, customers, warehouses, carriers, transporters, and 3rd party vendors.

· Ensure daily, weekly, and monthly reports are up-to-date and provided to the department head on a timely basis.

· Communicate discrepancies/issues to team supervisor/manager when necessary

· To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

· Making sure that workplace safety rules & DSV Policy are being followed

· Ensure all customers' standard operating procedures are followed and updated

· To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

To be successful in this role, you will require the following:

· Familiar with SAP, WMS System

· GCE ‘O’ Level with minimum 2 years relevant experience

· Demonstrated warehouse and customer service experience

· Excellent written and oral communications skills

· Strong problem-solving ability

· On-job training will be provided

· Meticulous, able to work independently and a team player

· Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assigned by the management

• 5.5 day week

• Willing to work at Changi Airfreight Centre (Cargo Complex)

• Co-ordinate Air import freight shipments and transport arrangements

• Ensure timely preparation of documents for Customs clearance (inward or outward permit application, delivery orders etc.) for Import and Export consignments in compliance with customer requirements and shipping practices

• Arrange timely pick-up and delivery of cargo to and from customers according to schedule

• Prepare billing invoices to customers

• Forklift License preferred

Responsibilities

• Assist wiith aspects of financial accounting records, AR and AP management and reconciliation - including posting, verification, payment, offsetting, filing, AR chaser/follow up, contra.
• Ensure timely AR/AP financial reporting for month end and year end - provide inputs for unpaid status e.g. actions taken, timelines, disputes, etc.
• Ability to develop good practices, policies and procedures to ensure proper internal control for balance sheet / profit & loss.
• Analyze and provide financial data to management in timely manner.
• Handle any other general office administration.
• Lead year end activities and financial information requested by auditors.
• Liaise with multiple stakeholders to ensure on time monthly account settlement.
• Handle any other adhoc task as assigned.

Requirements

• Candidate must possess Degree in Economics / Mathematics / Statistics / Banking / Business / Accountancy or other quantitative fields and have completed field of study
• Fresh graduates are welcomed to apply
• Aptitude for numbers
• Good computer and communication skills
• Able to work independently
• Able to work with other business units and handle international working partners
• Proficient in Microsoft Office - especially Excel & equipped with IT skills will be preferred
• Work office in Changi - Airport Cargo Road

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, presentations and other HR project duties.

If you are a team player who is flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Obtain, transform, and validate HR data to ensure accuracy, consistency, and data integrity.
• Compile HR data and metrics from the human resource information system (HRIS) and payroll outputs.
• Collect and analyse HR data from various sources, including HRIS, employee surveys, performance evaluations, and other relevant systems.
• Gather and disburse government labor statistics, new employment regulations, and labor laws
• Prepare reports of data results and present findings to SHRM.
• Execute tasks in HRIS (Timesoft) and oversee HR data integrity.
• P-File Management; ensure full digitalization of HR documents.
• Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy.
• Other HR projects and tasks assigned

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity
• Strong excel and reporting skills
• Prior experience in Timesoft is advantageous
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Responsibilities:

• Ensure close and prompt action on customers’ shipment arrangements and requirements.
• Co-ordinating and liaising closely with Airlines, Departments, Overseas Agents / Offices and Service Providers on shipment movement.
• Continuously seek alternative solutions or value-add processes to enhance the ongoing services to the Customers.
• Preparing of Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Work processes on Customer’s shipment handling requirements are administered and kept up to date.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate/ IT Savvy
• Training will be provided for those without experience
• Possess good customer service attitude and skills
• Good communication skills (verbal and written)
• Attentive to details and having the ability to find solutions to work matters
• Those with airfreight work experience will be an added advantage
• Those who are able to start work with short notice preferred
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

Job Title:

Air Export Operations Officer

Location:

7 Airline Road, #03-18, Cargo Agents Building E

Terms:

• Full-Time position
• Working Hours (5.5 days/week, Alternate Saturdays)
• Mondays to Fridays, 2pm to 11pm
• Saturday, 9am to 1pm

Salary:

Basic $2000-$2400

Daily Allowance: $20/day

Requirements:

Fresh entry/graduates are welcomed

About us:

Skylift was established in 1977 with a focus on airfreight consolidation services and in recent years, added warehouse distribution and inventory management in the stream of services offered.

“We turn your questions into logistics solutions.”

Job Scope:

• Using in-house system through CargoWise (CW1) and perform data entry
• Segregation, sorting, matching of executed, completed documents
• Perform physical cargo segregation, simple packing etc
• Co-ordination and communication with various parties
• Any ad-hoc responsibilities as assigned by manager

Local Logistics Company @ East Looking for Suitable Candidate To Join Us For The Following Positions:

- Sales Manager

- Sales Executive

Main Job Duties & Responsibilities

• Be knowledgeable about the company services (Training Provided)
• Identify prospective customers, lead generation and conversion
• Contact new customers to create a sales pipeline and create approaching strategy
• Emphasize the features of products to highlight how they solve customer problems
• Negotiate prices and terms, andprepare sales agreements
• Maintain contact lists and follow up with customers to continue relationships
• To bring more sales lead and assist company generate profits
• To report monthly progress and share market customer information

Job Requirements

• Meticulous & Drive to Excel
• Quick Thinker
• Preferably with 1 to 2 year(s) of similar working experience in this position
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal written communication skills
• Good time-management skills
• Experience in Local Logistics is an added advantage
• Singaporeans or PR

Working Hours

• 5 day work week
• Mon – Fri: 8.30am - 5.30pm

*We regret only shortlisted candidate will selected for interview

▪ Handle full spectrum of accounting roles, performing full set of

accounts

▪ Prepare month end closing documents such as general ledger, journal,

schedules and bank reconciliations

▪ Ensure all month end closing are timely and in accordance with

accounting standards and company policies

▪ Timely Month-end close and preparation of monthly Financial

Statements and Management Reports

▪ Analysis and interpretation of financial results and performance of the

company

▪ Responsible for generate of customer’s invoices

▪ Administer accounts receivable and accounts payable ledgers

▪ Assist in liaising with external auditors, tax agents and professional

advisors on related matters

▪ Undertake additional tasks and responsibilities when required

Shortlisted will be notify.

COMPANY DESCRIPTION

The Salvation Army always has a heart for the least in society. Since our early days, we have been providing prison support services for inmates and their families. Our work with former inmates helps them to reintegrate into the community, stay crime-free and be contributing members of the society.

We journey with former inmates to enhance their resilience through the development of prosocial life values and choices to reduce their chance of re-offending. We also empower them to tap on available community resources to support their reintegration journey.

RESPONSIBILITIES

The role is to provide all areas of support in the planning, organising, implementing and overseeing of the overall running and execution of programmes, services and activities of the Centre.

1. Plan, co-ordinate and implement programmes and services according to identified plans that enhance the re-integration potential of released inmates.

1. Engage and collaborate with stake-holders, individual volunteers and corporate partners to maximise resources and to execute the programme and services to achieve the desired outcomes.

1. Assist in developing structures and processes for collection and collation of information on programmes and service utilisation by beneficiaries with purpose of evaluating its outputs and outcomes.

1. Assist in generating monthly and quarterly reports on programmes and services to management, corporate and individual donors, partners and volunteers.

1. Assist in fund-raising initiatives especially in planning and organising events involving external stake-holders, corporate partners, volunteers and community.
2. Support and assist the operation of faith-related work of the Centre both inside and outside the prisons.

At least a diploma in any discipline.

Job Requirements:

• Previous experience in prison support related is
• Ability to work on weekends especially Sundays is a must.
• Flexibility in working hours to respond to demands of programmes and service an advantage.
• Strong organizational and multi-tasking skills.
• Ability to work independently and as member of a team.
• Excellent communication and interpersonal skills
• Proficiency in MS Office, particularly in Excel.

Competencies:

• Organisational skills
• Attention to detail
• Communication skills
• Adaptability and flexibility
• Teamwork
• Problem-solving
• Technical proficiency
• Interpersonal skills
• Initiative

Working hours

9am to 6pm on three work days, two week days and one Sunday.

22 hours per week.

Since programmes and services have to be responsive to address the needs of beneficiaries, flexibility in work arrangement is expected. However, working on Sundays is required.

Working locations

Prison Support Services

7 Upper Changi Road North Singapore 507705

COMPANY DESCRIPTION

The Salvation Army always has a heart for the least in society. Since our early days, we have been providing prison support services for inmates and their families. Our work with former inmates helps them to reintegrate into the community, stay crime-free and be contributing members of the society.

We journey with former inmates to enhance their resilience through the development of prosocial life values and choices to reduce their chance of re-offending. We also empower them to tap on available community resources to support their reintegration journey.

RESPONSIBILITIES

The role is to provide all areas of support in recruitment, development and management of volunteers to implement and execute programmes, services and activities of the Centre.

1. To assist in recruiting, orientating and supporting volunteers in their role of journeying with released inmates.

1. To plan and co-ordinate volunteer resource to implement programmes and services according to identified plans that enhance the re-integration potential of released inmates.

1. To manage and coordinate volunteers to undergo identified and appropriate training and development courses that are in alignment to Centre's training plan.

1. To assist in developing platforms or structures to ensure that the well-being of volunteers is taken care of and that they are duly recognised for their effort of supporting beneficiaries.

1. To assist in collection and collation of information from volunteers to support the generation of monthly and quarterly reports on programmes and services to management, corporate and individual donors, partners and volunteers.

1. Assist in fund-raising initiatives especially in planning and organising events involving external stake-holders, corporate partners, volunteers and community.

2. Support and assist the operation of faith-related work of the Centre both inside and outside the prisons.

At least a diploma in any discipline.

Job Requirements:

• Previous experience in prison support related is
• Ability to work on weekends especially Sundays is a must.
• Flexibility in working hours to respond to demands of programmes and service an advantage.
• Strong organisational and multi-tasking skills.
• Ability to work independently and as member of a team.
• Excellent communication and interpersonal skills
• Proficiency in MS Office, particularly in Excel.

Competencies:

• Organisational skills
• Attention to detail
• Communication skills
• Adaptability and flexibility
• Teamwork
• Problem-solving
• Technical proficiency
• Interpersonal skills
• Initiative

Working hours

9am to 6pm on three work days, two week days and one Sunday.

22 hours per week.

Since programmes and services have to be responsive to address the needs of beneficiaries, flexibility in work arrangement is expected. However, working on Sundays is required.

Working locations

Prison Support Services

7 Upper Changi Road North Singapore 507705

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer-oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Hecny Group is seeking an experienced Accounts Payable Specialist to join our finance team. As an Accounts Payable Specialist, you will play a key role in managing our accounts payable function, ensuring timely and accurate vendor payments.

Responsibilities:

- Process and verify vendor invoices and credit memos

- Manage vendor relationships and resolve discrepancies

- Ensure compliance with company policies and accounting procedures

- Process employee expense reports and travel reimbursements

- Maintain accurate and up-to-date accounts payable records

- Reconcile vendor statements and research discrepancies

- Assist with month-end closing and financial reporting

- Identify and implement process improvements

Requirements:

- 2+ years of experience in accounts payable or accounting

- Strong knowledge of accounting principles and procedures

- Proficient in excel includes Vlookup and pivot table

- Excellent communication and organizational skills

- Ability to work in a fast-paced environment

- Attention to detail and accuracy

• Liaising with overseas agents, carriers/co-loaders & shippers/consignees on all the air export shipment matters
• Entry records in our Freight Systems for shipment arrangement
• Co-ordinate and monitor export pickup status
• Co-ordinate for shipment enquiries
• Shipment booking
• AWB Execution
• Tradenet anf permit declaration

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, presentations and other HR project duties.

If you are a team player who is flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Obtain, transform, and validate HR data to ensure accuracy, consistency, and data integrity.
• Compile HR data and metrics from the human resource information system (HRIS) and payroll outputs.
• Collect and analyse HR data from various sources, including HRIS, employee surveys, performance evaluations, and other relevant systems.
• Gather and disburse government labor statistics, new employment regulations, and labor laws
• Prepare reports of data results and present findings to SHRM.
• Execute tasks in HRIS (Timesoft) and oversee HR data integrity.
• P-File Management; ensure full digitalization of HR documents.
• Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy.
• Other HR projects and tasks assigned

Job Requirements:

• Diploma in related field with min. 1 year of working experience in a similar capacity
• Strong excel and reporting skills
• Prior experience in Timesoft is advantageous
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

The successful incumbent will be a part of the professional team that serve to uphold proper procurement governance and providing support in the areas of procurement, administrative and IT coordination to the organization.

Major Duties and Responsibilities

Procurement & Sourcing

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)
• Conduct sourcing and market sensing activities
• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review
• Ensure the whole purchase request to contract award is timely followed through
• Prepare pricing summaries and cost analysis to relevant stakeholders and evaluation committee
• Ensure proper documentations and approvals are obtained and filed in proper order
• Creation of Period Contracts in ERP system for all requesting departments
• Issuance of Purchase Orders to suppliers and follow through on outstanding issues
• Prepare monthly report of outstanding Purchase Orders and follow up with respective divisions

Office Administration

• Assist in ordering pantry and office supplies
• Assist in new staff onboarding activities (issuance of staff pass and equipment)
• Organize meetings and drafting minutes
• Assign and uphold Item Code records in ERP system
• Provide support in day-to-day administrative related matters
• Carry out any other administrative duties or tasks as assigned

Information Technology (IT)

• Provide subject matter expertise in regards to ERP system
• Coordinate the activities of IT equipment issuance, Tech Refresh, and technical issues

Any Other Duties

• Understand the policies stipulated in the Procurement Manual and Financial Regulations to advise stakeholders
• Any other tasks or duties assigned by the Manager or Head, Administration & Procurement

Requirement & Skills

• Diploma preferably in the field of procurement and supply chain management
• Diploma/Degree Holders with no prior experience are welcome to apply
• Strong command of written and spoken English
• Ability to draft official documents using formal language
• Proficient in Microsoft Office, particularly Excel & Words
• Positive mindset: willingness to learn and contribute
• Must be a good team player and able to establish good relationship with peers
• Good communication and interpersonal skills
• Able to work in a fast-paced and restricted work environment
• Able to prioritize well and generate outcomes
• Able to work independently with minimal supervision

Job Description

• Responsible for liaising with Vendors within the approved vendor list (AVL) regarding Spares Purchase, Subcontracting Repair Job and Sourcing
• Manage and process all parts that required to send to outhouse, raising purchase orders (PO) to approved vendor
• Monitor, evaluate and conduct vendor performance
• Co-ordinate and expedite the repair job, liaise with vendors on shipment or discrepancies as well as invoice queries
• Develop and build strategic partnership with vendors
• Liaising with Engineering to update the repair service number in the system (SAP) when there is a new repair service for the parts
• Managing and raising of ePR orders for Supply Planning related purchase

Qualification/Experience

Diploma & Above Knowledge on Microsoft Office (Excel) Preferred to have experience on SAP

Job Description

• Manage site Facility Management and Health Safety & Environment (FMHSE) to meet Safety Quality Cost Delivery People (SQCDP) Key Performance Indicators.
• Work with Cross Functional Teams (CFT) within the Operating System to continuously improve performance and strengthen culture.
• Provide FM/HSE technical inputs in the procurement of products, services and administration of contracts.
• Conduct FMHSE incident investigation and/or validate completed investigation root cause and submission of the required reports.
• Implement the FMHSE audit and inspection plan and conduct risk-based compliance checks to report on the adequacy and effectiveness of the controls.
• Ensure timely closure of FMHSE corrective and preventive actions from various drivers and evaluate/monitor for effective implementation.
• Liaise and coordinate with sub-contractors/vendors and ensure works/services delivery are completed on time, as per contract requirements and complying with controls identified in risk assessments.
• Support the HSEF strategy and undertake the role/tasks appointed.
• Perform the role of FSM and/or WSHC or WSHO, as required and lead/support internal and external certification audits (e.g., ISO45001, ISO14001 and ISO50001).
• Assist in facilities preventive and breakdown maintenance work for Hard and Soft Services
• Note: This role may require travelling between SAESL sites (Calshot, Loyang and CK warehouse).

Qualification/Experience

• Diploma/ Degree in HSE/Facilities/ Building management or Engineering or equivalent. WSH and Fire Safety Manager certification (WSHO preferred). Candidates currently pursuing qualifications may apply.
• At least 3 years of relevant working experience. Good knowledge and understanding of WSH and building industry regulations.
• Knowledge and experience in the development and application of IT in building management or infrastructure software systems. An effective team player with strong communication, interpersonal, analytical and project management skills.

The User Experience department manages Jewel Changi Airport’s attractions & mall operations, guest experience (GX), facilities management, as well as tenancy design & experiential creation. As a core member of the GX team, you will strengthen Jewel’s excellence in operations and guest engagement, as well as enhance its competitiveness as a multi-dimensional lifestyle destination.

You will have both shift and regular hours responsibilities, including:

• Duty manager and overall shift in-charge of the daily attractions & mall operations; organise the service partners and oversee the key deliveries in service, safety, security & experience.
• Lead for assigned attractions, guest engagement and/or operational portfolios, develop continual improvement plans, champion and implement related initiatives.
• Drive new operational/ experiential trials and projects.
• Feedback management, stakeholder management, events planning.

Requirements

• Experienced in orchestrating multi-faceted operations in the attraction or hospitality sector.
• Conversant in customer engagement, process improvement and multi-stakeholder management.
• Possesses critical & analytical thinking, multi-tasking, and project management skills.
• Quick-witted and able to handle escalated issues, business disruption and service recovery with composure.
• Strong team leader who can command the shift and harness the support & strength of other business partners to achieve core operational targets and desired guest experience.
• Good interpersonal, written and verbal communication skills.
• Must be able to work on rotating shift, weekends and public holidays.
• A degree is a plus but not a must. More importantly, candidates should have the relevant working experience and are empathic, positive and self-motivated.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

The successful candidate will be providing digital customer solutions serve as the first line support to assigned customers/sales.

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Post Secondary/Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• 5 to 8 years of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Strong service orientation and customer management skills
• Good knowledge of Ocean Freight Quotation
• Strong interpersonal skills and teamwork