Responsibilities

• Coordinate full recruitment process
• Responsible for work passes application, renewal and cancellation.
• Arrange & prepare for new hires on-boarding and orientation.
• Maintain employees’ personal files/records.
• Monitor employees’ confirmation date and coordinate confirmation process.
• Assist in Performance and Salary Review process.
• Coordinate training programs according to Training Plan and maintain all training records.
• Arrange for air tickets and hotel accommodation for business trips and foreign new hires.
• Verify employees’ medical claims and business trips subsistence; generate monthly claims report.
• Process government grants for Enhanced Maternity & Child Care leave.
• Assist in review of HR policies and procedures.

Requirements

• Minimum Bachelor's Degree/Post Graduate Diploma/Professional Degree in Human Resource Management / Business Management or equivalent.
• At least 2 Year of HR generalist experience
• Good knowledge of employment regulations and latest HR practices

All qualified applicants, please send in your resume to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

We regret to inform that only suitable candidates will be shortlisted for an interview.

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities

• Responds to orders via phone and email, enters and verifies the items, moves orders to fulfilment, notifies customers of stock outs, and provides an estimated delivery date.
• Boosts orders by presenting features, making related item suggestions, and looking up past purchases made by the customer.
• Acquires, qualifies, and advances prospects referred by national accounts, outside sales, and marketing.
• Finds methods for ongoing process improvement.
• Gathers, creates, and follows up on written or spoken quotes in order to obtain orders or ascertain the cause of an order's loss.
• Examines open customer order reports and responds to open items, including those that might put the customer's promised delivery date in jeopardy.
• Keeps track of customer notifications, related expediting reports and notices, and backorder reports from the distribution system.
• Notifies management of market trends, competitive pricing, and client feedback.

Requirements

• Bachelor or Diploma in Business Administration or Information Technology or equivalent
• At least 2 - 3 of sales and sales administration experience preferably from IT/ security solution industry
• Capable of traveling up to 25% per annum

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills.

Accounts Executive [Enrichment Centre]

Working day: Monday – Friday
Working Hour: 10.30am – 7.30pm
Salary: SGD 3,000 - SGD 4,000
Location: Tiong Bahru

Job Responsibilities:

• Handle full set of accounts.
• Prepare monthly Bank, AP & AR & fixed asset & inventory reconciliations.
• Reconcile monthly intercompany balances and transactions.
• Prepare monthly bank reconciliations.
• Maintain proper filing system and accurate accounting records.
• Responsible for processing all student receipts and refunds.
• Responsible for updating the receipt batch and prepare the necessary paperwork for banking and filing purposes.
• Reviewing student files for action.
• Ensure timeliness and accuracy of month end closing.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements:

• Diploma in Accountancy or equivalent.
• Knowledge of Microsoft Navision or Microsoft D365 is an added advantage.
• Proficient in Microsoft Office especially Word and Excel.
• Experience in handling full spectrum of Accounts.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Report to the CEO as part of the Broking Team and provide insurance broking advice and placement for clients
• Liaise with clients to understand insurance needs and advise them accordingly
• Obtain relevant underwriting information from client for submission to underwriters
• Review rates, terms and conditions of quoted insurances and advise clients accordingly
• Monitor client accounts and ensure outstanding payments are collected
• Renew clients' expiring policies when applicable
• Undertake relevant training and examinations as necessary to carry out job duties

Requirements:

• Minimum Diploma and possess PGI, BCP, ComGI certificates and/or other related insurance ceritficates
• Team Player
• Motivated and good in communication
• Ability to meet deadlines

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Purchasing Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Responsible for the company’s day-to-day procurement requirements
• Handling the sourcing, negotiation, and acquisition of materials from both domestic/overseas suppliers
• Develop/Execute internal process improvements for the company’s procurement function
• Attain cost-saving objectives set by the company
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any relevant field of Engineering
• Minimum 2 years of working experience in a relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities

• • Assist in developing and executing marketing and advertising strategies that are in line with the company's goals.
• • Assist in the execution of a Customer Satisfaction Survey and an advertising survey.
• • Assist in advertising and marketing campaigns.
• • Involve in creation and distribution of marketing materials in accordance with brand websites and visual branding standards.
• • Manage and update the organization's database and customer relationship management.
• • Assist in the organization of advertising events, shoots for pictures and recording, and truck shipment.
• • Conduct competitor market assessments to supply intelligence and framework for marketing and sales approaches.
• • Ad hoc duties as assigned.

Requirements

• • Diploma in Marketing or equivalent
• • With 1 - 2 years of marketing experience

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1) The Personnel is to support students who require highlyindividualised, targeted and intensive intervention and support. The

Personnel will:

a) engage and check in with high needs/at risk students in timely

and regular conversations

b) be required to do home visit

c) be a positive role model/ significant adult to the high needs/at risk

students

d) be required to work with parents of high needs/at risk students

e) organise programme for high needs/at risk students

2) The Personnel is to support high needs/at risk students in 5 areas:

a) Academic support (low progress learners)

b) Social emotional (self-harm, trauma, mental health)

c) Behaviour/ Attendance (irregular attendance, long-term

absentees)

d) Social skills (peer relation issue)

e) Vulnerable (lack of adult role models)

3) The Personnel is to support students daily on after school

engagement programme (Gear-up Programme). The Personnel will:

a) be responsible in the daily operation of Gear-up room

b) work with members of Student Development Team (SDT) and/or

Youth Worker (if any) on after school engagement programme

(Gear-up Programme) to engage students meaningful.

4) The Personnel is to manage the updating of case summary notes of

students engaged and compilation of cases. The Personnel will:

a) update the cases under his/her charge via case summary note

b) ensure all engagement details are recorded in the case summary

and email to members of SDT and school leaders

c) promptly update or highlight to Year Heads if there is/are any

self-harm or suicide ideation case or any cases that required

immediate attention

d) ensure the safe-keeping and confidentiality of such records and

details

e) be required to sign the ‘UNDERTAKING TO SAFEGUARD

OFFICIAL INFORMATION’ document

5) The Personnel is to work with members of Student Development

Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD

SM and SH SM and members of the Student Development Team to

oversee and complete assigned work related to support high needs

and at risk students.

6) The Personnel will:

a) assist the Year Heads to liaise with external organisations, such

as Family Service Centres, Community Centres, etc, in matters

relating to dealing with high need and at-risk students

b) not make decisions on behalf of Year Heads but will forward the

report, invitation or information to the Year Heads for further action

Position : Sales Executive - HVAC Systems (Training Provided)
Location : Vertex Ubi (Ubi MRT - Blue Line)
Working hours : Monday to Friday 9:00 AM - 6:00 PM
Salary (commensurate with experience) : Up to $4500 + Performance Bonus + 14 Days Annual Leave + Insurance + Travel Claims (If Travel Outside)
Duration : Permanent
Industry : Distributor of HVAC Systems

Main Responsibilities:
To manage the existing customer base and develop new customers.
Strong attention to detail, organizational skills, and ability to work on multiple projects simultaneously.
Meeting with customers alongside managers, supporting sales managers and operations managers, handling sales inquiries, and preparing catalogues.
Prepare sales and delivery orders, update delivery schedule and ensure goods are delivered on schedule, as and when required.
Solve customer complaints and subsequently coordinate and follow up with internal departments to resolve issues.
Any other ad-hoc matters assigned

Requirements:
Minimum 1 year of Commercial sales experience
Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

• Provide full spectrum support in HR duties including recruitment and selection, preparation of contract, orientation, employee relations, and manpower planning.
• Manage and process employee work pass in accordance with statutory requirements.
• Manage HR Administrative duties, employee records.
• Any others ad-hoc duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The Contracts Logistics Executive/Logistics Operations Executive/Logistics Operations is responsible for planning and executing logistics programmes, including designing support, executing workplace needs and transportation operations, processing orders and managing inventory on behalf company

• Prepare, coordinate, and conduct company training programs.
• Develop and improve training materials for consistency and quality.
• Discuss with different parties for training needs.
• Analyze service metrics to identify and improve gaps.
• Conduct Training Needs Analysis for yearly training
• Record and document all the necessary details
• Assist in performance management and appraisal.
• Cultivate a positive team culture.
• Other ad-hoc projects and tasks as assigned

Requirements

• Bachelor or Diploma in Human Resource Management or Business Administration or equivalent
• At least 2 year of HR in Training and Payroll experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Basic up To $3900
• Working Hours: Mon - Fri (9.00am - 5.00pm)
• Completion bonus + AWS + Variable Bonus (up to 1.5months)
• location: City Hall

Job Responsibilities:

• Assist managers in daily operations of Office Towers.
• Liaise with office tenant and to handle fit out and hand over of units.
• Investigate and follow up on defect rectification.
• Manage fitting-out for compliance with rules and safety.
• Coordinate with contractors/vendors for timely projects.
• Ensure contract and license renewals.
• Issue POs and verify contractor work.
• Manage online systems: occupant portal, access control, etc.

Job Requirements:

• Min. 2 year(s) related experience at Office Tower or Industry Office.
• Min. Diploma in Facilities Management and related fields

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Duties:

- Patrol assigned areas and monitor premises to prevent and detect signs of intrusion

- Act as a visible deterrent to crime and enforce rules and regulations

- Respond to alarms and investigate disturbances

- Write reports on incidents, accidents, and suspicious activities

- Monitor and authorize entrance of vehicles or people in the property

- Conduct security checks and inspections of designated areas

- Provide assistance to customers, employees, and visitors in a professional and courteous manner

Requirements:

- Proven work experience as a Security Officer or relevant position

- Law enforcement or military background is preferred

- Basic Security License from PLRD for Security Officer (3 WSQ modules)

- Excellent knowledge of security protocols and procedures

- Provide Incident Management Services or Handle Security Incidents and Services, and Recognize Terrorist Threats (RTT)

Location Available: (Kallang, Redhill, Changi, Hillview, River Valley)

For enquiries, please contact me at 8845 9576.

Senior Logistics Executive

Location: Boon Lay

Salary: $3,300 - $3,700

Working days: Monday - Friday

Working hours: 9am-6pm / 8am-5pm / 7am-4pm (flexible arrangement)

Job Responsibilities

Planning

• Plan work received from Production Planners / Sales Executives and Logistics Manager and to divide these work to various Warehouse Assistants / Logistics Coordinators according to their abilities and duties.
• Daily checks of manpower availability and scheduling of overtime if necessary to meet shipping target.
• Schedule for periodic check on inventory of raw material and packaging materials as part of the inventory management plan.
• Check for serviceability of resources such as material handling equipment as part of the logistics activities requirement.
• Communicate with other departments such as Production and Sales to resolve issues that may hinders shipment planning.

Leading

• Act as a mentor to the Warehouse Assistants and Logistics Coordinators and as a role model for them in terms of career development and company direction.
• Act as an advocate for the Warehouse Assistants and Logistics Coordinators by acting as a spoke person in communicating requests to Logistics Manager.
• To train Warehouse Assistants and Logistics Coordinators ensuring that they are properly trained for their specific roles.
• Perform periodic meetings with Warehouse Assistants, Logistics Coordinators and Logistics Executives and share company updates and new objectives with them.
• Maintain close contact with Warehouse Assistants and Logistics Coordinator by interacting with their problems, complaints and suggestions they might have and to bring it to the notice of Logistics Manager; if necessary.
• To lead team on fostering a culture of safety, quality and operational excellence.

Controlling

• Check on daily progress of shipments ensuring closure of orders is done in a timely manner in SAP. Supervise teams and supporting daily logistics operations when required.
• To check the accuracy and perform filing of paper records which are used in the recording of process parameter or CCPs / oPRPs.
• Act as point of communication with QC, Sales or other related departments to derive root cause and corrective actions on all quality rejections, which may affect dispatch dates. To recommend preventive actions and seek advice or approval from Logistics Manager if necessary.
• Provide reports and activity updates to management when requested.

Enforcing

• Ensure Warehouse Assistants and Logistics Coordinators follow the shipping process in accordance to specific process steps and standard operation procedures (SOP) available in ARIS.
• Perform daily check of logistics area to ensure cleanliness of area and equipment are maintained. Communicate with the general cleaners to perform additional cleaning if necessary.
• Ensure the personal hygiene of logistics assistants/coordinators.
• Enforce on safe and healthy working behaviour, wearing of PPEs and to correct and report on all observed hazards and safety non-compliances.

Warehousing

• Oversees and manage storage/shipping logistics for warehouse facilities.
• Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules.
• Monitor packaging materials inventory levels using software programs and initiating orders or shipments when inventory levels become too low or high. Organize Stock replenishment, follow FIFO/FEFO method.
• Monitoring and verification of raw materials on storage locations ensuring physical inventory tallies with system and at the correct storage location.
• Submitting of weekly inventory report to superior and investigate discrepancies and report on any stock adjustment required, including reason.
• Communicating with clients, suppliers and vendors by email or phone to coordinate warehouse operational needs.
• Other duties as assigned.

Job Requirements

• Min. Diploma or Professional Certificate preferably in Logistics/ Supply Chain
• At least 5 years of experience in shipping/ freight forwarding sector.
• Knowledge in Microsoft Office Suite, especially Excel.
• Familiar with SAP or other similar ERP software.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Preparation and implementation of Safety Program
• Ensure all work practices comply with company safety policy and WSH act
• Advise on Work Plan / Risk Assessment / Safe Work Procedures
• Ability to identify problems and provide solutions
• Able to lead fellow colleagues and inculcate them towards safe work culture
• Compile all relevant report and records, carry out daily safety inspection
• Prepare and submit weekly safety report as required by management and clients
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit
• Other ad-hoc duties assigned by the Project Manager

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 3 years’ experience as WSHO in Singapore, with experience working for LTA projects
• Physically fit and healthy, hardworking and driven
• Salary package commensurate with experience

Job Description

We are looking for outgoing and dynamic individual to join us as Guest Relations Executives!

Responsibilities:

Work closely with the managers in front desk operations management

Answer calls, note down booking reservations and update accordingly

Coordinate private events for large group reservations

Ensure prompt and polite service in greeting guests entering and leaving the restaurant

Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

Perform appropriate cashier activities as and when required

Requirements:

Proficient in spoken and written English

At least 2 year in a customer service position

Experience in an F&B environment is preferred

Able to work shifts, weekends, and Public Holidays

Possess a positive attitude and passion for providing excellent customer service

Good communication skills

Job Description:

We have a wonderful opportunity to join our amazing team as a Social Media and Marketing Specialist.

You will be required to oversee the company’s interactions with the public through implementing content strategies on social media platforms. Your duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.

As a Social Media and Marketing Specialist you will be directly involved in maintaining and enhancing Jwo Holdings Brands' image on Social Media. You will also be involved in the marketing efforts of the company to help promote our services to the community we serve. This will be in conjunction with the Director and General Manager.

Responsibilities:
• Using social media marketing tools to create and maintain the company’s brand
• Creating content for the various brands
• Manage, develop and oversee social media strategy, content and calendar (daily/weekly)
• Working with the team to develop social media marketing campaigns
• Overseeing our Facebook, Instagram and Twitter pages.
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

Requirement
• 3 years of Social Media and Marketing required
• Proven track record of successfully maintaining Social Media sites
• Social Media and Marketing experience preferred
• Strong knowledge of SEO, keyword research and Google analytics
• Experience managing and maintaining a website

Job Details

• Working Hour: Monday to Friday, Office hours
• Working Location: Bukit Batok

Job Description

• Prepares full set of accounts with accounting schedules;
• Reviews works performed by junior staff;
• Liaise with auditor, tax agent, bankers, company secretary and other professionals;
• To lead and be responsible for the timely submission of monthly consol pack and respective schedules;
• Assist in meeting slides and budget preparation;
• Overall-in-charge in cashflow management;
• Overall in-charge on Project Accounting;
• Liaise with other departments and compile the Project Summary Schedules;
• Tracking of monthly project accrued revenue and expenses;
• Reviewing accounting data entries;
• Following up customer payments;
• Petty Cash custodian
• Payroll

You may email your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Pan Hong (Reg No. R2094728)

Location ; Harbourfront

Position ; Senior/Executive -Aged and Ancillary Service Regulations & Transformation / Regulatory Analytics

Hourly Rate:

Executive - $10.50 (Diploma with 0-2 year of working experience)

Senior Executive - $13.00 (Diploma with at least 3 years of working experience)

Contract period : Immediate (1 year)

For temp staff working for periods of 3 months or more, they are entitled to benefits.

• Total duration for engagement of temp staff is capped at a maximum of one year, in the first instance.

Working hours :

Mondays to Thursdays: 8.30am to 6pm Fridays: 8.30am to 5.30pm (with one hour lunch break)

Purpose of Request :

Support the team with the entry and collation of licensing and compliance data.

Assist with the generation of statistics to report any requested figures for data requests.

Support the team in day-to-day administrative work and other ad-hoc duties as assigned.

Job Requirement

• Minimally a diploma that requires strong numerical skills are preferred (e.g. Business/ Finance/ Engineering/ Sciences).

• Alternatively, candidates with data coding experiences are also preferred.

Mandatory Skills

•Good Microsoft Office Skills, especially Excel and Access

•Candidate should be meticulous, and have strong numerical skills

•Good interpersonal and communication skills

Job Responsibilities

•Assist the team with data entry, and compilation of statistics.

•Assist with the generation of simple statistics for internal and external data requests.

•Support the team in day-to-day administrative work and other ad-hoc duties as assigned.

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Procurement Specialist to be part of their Procurement team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Procurement Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of procurement experience
• Minimum diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies