Description:

• Responsible for the quality and timely completion of QP(S) supervision works.

• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• To adhere to ISO procedures

Requirements:

• Accredited with IES

• Minimum 3 years of supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunnelling works.

• Candidates with relevant LTA experiences are recommended to apply.

• Candidates with M&E certificate

Estimated start date:

• Immediate

Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably.

They are looking for a Customer Service Executive to join their expanding business on a one-year contract. You will be responsible for export order management of all product groups as well as orders for the Japanese market. As such, the successful applicant should be proficient in Japanese. This dynamic role will see you working closely with the regional sales directors, sales representatives, global supply chain team and Finance. If you are a meticulous person who enjoys being the voice of the Company and are committed to providing excellent customer service, we would love to speak with you.

Responsibilities

Sales and Trial Order entry

• Receive customer purchase orders via email or EDI
• Sales order entry
• Liaison with customers and sales team on stock availability and ship-dates
• Backorder management to ensure partial shipment consolidation for customers
• Perform end-of-day checks and follow up to ensure that all orders and transactions are in the correct status by the end of each working day
• Review and verify import tax and duties invoices from local customs broker

Returns and credit handling

• Process warranty claims received from partners and global support team according to policy
• Process credit claims according to policy and sales director approval

Logistics

• Liaise with the overseas warehouse partners on order handling and exceptions
• Liaise with local Japan and overseas freight forwarders on deliveries and returns, including cross border shipments, per incoterm

Requirements

• Business level Japanese proficiency (mandatory)
• Minimum 3 years of relevant customer service experience
• Good working knowledge of inventory availability, out of stock situations and backorder management
• Working knowledge of incoterms and export shipping documentation
• Experience working with external freight forwarders and overseas customs brokers
• In-depth knowledge of commercial tools, such as ERP systems and OTC processes
• Ability to work independently and be self-motivated
• Proficient in Microsoft Office skills – Excel, Word and PowerPoint
• Good working knowledge of SOX compliance and procedures
• Excellent communication skills
• Excellent phone manners and high level of service and customer orientation
• Ability to work well under pressure and tight timelines

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License No.: 11C3242.

Reg No.: R1103318

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc) accuracy across platforms
• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon and other platforms.
• Create and update website content, products, images, promotions and banners to ensure the website is kept up to date.
• Responding to enquiries from online customers
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
• Other administrative duties, ad-hoc tasks projects as assigned.

Requirements:

• Have good working commitment
• Self-motivated individual to achieve sales target
• Friendly, organized, team player
• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent
• Minimum 1 years of relevant experience in the handling of marketplaces (Shopee, Lazada,Qoo10)
• Able to work independently and adhere to deadlines
• Good interpersonal and communication skills
• Attention to details and accuracy
• Proficiency in Google Analytics and marketplaces
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment
• Effective communicator, able to achieve internal alignment and handle communications with external partners
• Proficient in Microsoft Office and Adobe Photoshop Express

• Job Types: Full-time, Permanent
• Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Employee discount
• Commission pay
• Performance bonus

Work Schedule:

• 5 Days work week

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Information

*Mon-Fri: 8am - 5.30pm

*Meal Allowance: $70

*Annual leave: 15-20 days

Responsibilities:

• Planning, organizing, directing and controlling of purchasing, warehousing & transportation functions
• Lead a team of staffs handling daily purchasing/warehouse operation to ensure meet delivery schedules
• Manage customer audit and complaint relating to purchasing and logistics operation.
• Oversee MRP fulfillment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Manage the 3rd party logistics warehouse operation and logistics suppliers.
• Co-ordinate on logistics equipment and facility maintenance and improvement.
• Continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:

• Degree in Purchasing/ Logistics/ Materials Management/ Procurement/Supply Chain Management
• Min 3 years experience in purchasing and/or logistics function in manufacturing environment
• Min 2 years of supervisory experience is preferred.
• Knowledge of ISO9000, TS16949, ISO14001 & OHSAS18000 preferred.
• Experience in using ERP software (Movex) and Kaizen methodology will be advantageous.
• Experience in managing and auditing 3rd party logistics warehouse operations

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Salary: up to $5200

Duration: 3-6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Outram

Job Description:

• Responsible for AP and GL
• Do month end closing
• Assisting in auditing

Job Requirements: Min Diploma/Degree in Accountancy or similar w min 3-5 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

Our client is from Medical Science Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Oversee RFQ processes, encompassing negotiation and assessment of supplier quotes.
• Proactively seek and assess potential new suppliers or alternative product sources.
• Analyze and formulate strategies for designated projects, focusing on cost savings, risk management, and process enhancements.
• Cultivate and sustain supplier/customer relationships to ensure reliable delivery and value generation.
• Evaluate and track suppliers' performance regularly.
• Identify sales prospects through research and identification of project opportunities, actively seeking new accounts.
• Expand accounts by reviewing customers' purchase history and recommending related or new items.
• Generate quotations in the system and aid in documentation for product approvals.

Requirements

• Min Diploma in Business or any relevant field
• Min 1 year of experience in Medical Science related industry is required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Chateraise Singapore has vacancies for Japanese Speaking Operations Executives

Job Role and Responsibilities

• To assist Country Manager in Chateraise’s aggressive expansion

• To embark on management training, cross-functional job rotations across core commercial functions such as Sales and Marketing so as to be able to lead and manage both operations and management.

• Support Japan HQ initiatives: Maintain effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management

• Ensuring all policies and procedures of the company are followed by outlets accordingly

• Conduct checks and audits at outlets to ensure requirements/standards are met

• Any other jobs or duties assigned by the Country Manager from time to time

Requirements

• A Bachelor Degree or equivalent; minimum 2 year working experience in related field

• Fluent in spoken and written Japanese (minimum JLPT 3) to lianse with Japanese clients and counterparts

• Track record of non-academic, co-curricular activities

• Keen sense of business acumen, excellence in critical thinking and analytical skills

• Team player with strong communication and interpersonal skills;

• Driven and ambitious in delivery of results

• Able to work well as a team and as a leader when needed

• Good learning ability (both to learn and help others learn).

• Passionate about F&B/ Confectionery an added advantage

• Working Location: Island wide

• Working Hours: 5 days/week, 44hours (inclusive of weekends and PH)

• Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Volunteer Management

• Provide support in the overall aspect of the volunteer management programme (Recruitment, Training and Retention) at town level
• Support the development of framework and training curriculum for existing and new volunteers
• Coordinates, nurtures, sustains and motivates volunteers
• Organise and provide support in events including formal or informal recognition, reward programmes, and appreciation events for volunteers
• Document and monitor outcomes
• Maintain and update Volunteer Programme materials (such as applications, policies and procedures, volunteer handbook, etc)
• Support all secretariat work and reports of the volunteer programmes to management, internal and external stakeholders
• Update and manage database of volunteers to ensure accurate and up-to-date records

Marketing and Communication

• Support the development of strategy and operational plans to market the services and volunteering opportunities to community and corporate partners
• Plan and manage all publicity efforts to drive volunteer recruitment and organise outreach events
• Provide editorial support for corporate communication, collateral and material

Candidate Requirements

Technical Competencies:

• Recognised Diploma Bachelor in any field with minimum 2 years related work experience

Core Competencies:

• Positive vibes with strong interpersonal skills
• Team player who is resourceful, adaptable and able to perform multitasks under given timeline
• Self-motivated and pleasant personality
• Passionate about volunteerism and enjoy serving in community

Preferred achievements / characteristics:

• Good organisational and project management skills
• Resilient, resourceful and independent with minimum supervision

• 5 days work week
• Attractive remuneration salary package
• Career progression and advancement

Description:

• To assist the Facilities Executive on matters relating to the security
• Lead a team of technicans, outsourced security officers and housekeepers to ensure the smooth operations of day-to-day building's operations
• Provide solutions to preventive and corrective maintenance of building facilities and fire protection facilities and equipment at all times
• May be cross-deployed to support other departments/warehouses whenever needed
• Shall always be on standby 24/7, ready to respond to crisis and emergency.

Qualifications:

• A minimum of 'O' Level and above is preferred. Candidates with qualification below 'O' level should come with relevant working experiences
• Minimally 2 years of leading a team in any facilities settings
• Relevant knowledge in logistics or warehousing facilities will be advantageous
• Must possess a valid PLRD security license
• Preferably trained in CERT, First Aid and AED
• Location: WEST!

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

We are open to hiring both full-time and part-time positions.

1. General office administration and support

• Maintain inventory movement for publications and merchandise materials
• Manage yearly publications consignment sales
• Dissemination of marketing materials as required
• Provide logistical support, for events or activities
• Handle incoming and outgoing mails and courier
• Maintain office stationery and pantry requirement
• Maintain contact database and update library records
• Maintains and update website, manage social media platforms
• Responsible for crafting EDM or marketing materials (content management)
  

1. Finance support

• Verification of procurement and payment requests
• Perform Goods receipt note (GRN)
• Prepare revenue and expenditure statements
• Prepare Manage receivables from funding source
  

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.