Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experienc..
Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.
Duties:
Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.
Requirements
Minimum O Level
Willingness to work rotating shifts.
Min 1-2 years of customer service experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ ..
Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.
Duties:
Greet and assist guests entering and leaving the building.
Open doors and provide directions or information.
Monitor and control access to the building.
Help with packages, luggage, and deliveries.
Ensure security by keeping an eye on the entrance area.
Requirements
Good communication and interpersonal skills.
Professional appearance and demeanor.
Ability to stand for extended periods.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Call Centre / Customer Service Experience
No Exp Are Welcome To Apply - Training Will be Provided
Office Hour / 5 Days Work Week (Able to work ..
Call Centre / Customer Service Experience
No Exp Are Welcome To Apply - Training Will be Provided
Office Hour / 5 Days Work Week (Able to work on weekend)
CBD (Near to MRT)
Responsibilities
Attend to enquiries via hotline or other channels eg email
Handle inbound and outbound calls, and sometimes email
Proper recording of conversation with customer in the CRM system
Achieve / Exceed individual and team KPIs set by the management
Maintain a positive and helpful approach in interactions with all customers
Any other related ad-hoc duties as assigned
Requirements:
Possess Call Centre / Customer Service experience
No experience are welcome to apply & training will be provided
Good communications and interpersonal skills
Customer service oriented
Good team player
Able to work independently with minimal supervision
Able to work on weekends (Will have some weekends off)
Other Information:
Working Hour: Office Hour / 5 Day Work Week (including weekends)
Location: CBD
Salary: Up to $3100/mth + OT + AWS + VB
To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:
• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
Customer Fulfillment follow through on case handling and with customers
Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
Job Requirements
Candidate without relevant experience are welcomed to apply
Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
Possess good command of written and spoken English.
Good analytical skills; passion for working and is good in working with numbers.
Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
Passion for working, responsible and with good working attitude.
Proficient in PC skills including MS Office applications.
Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.
Customer Service Officer, Call Centre Shift timing (12 Months Contract)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
3 weeks ago
Job Responsibilities:-
Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an eff..
Job Responsibilities:-
Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner;
Ability to understand customers’ needs and provide appropriate solutions and attention;
Identify cross-sell opportunities during customer interaction;
Consistently deliver quality service to our customers to achieve total customer satisfaction;
Solicit customers feedback and identify problem trends for improvement actions.
Job Requirement:-
Minimum of ITE, 'O' levels and above (training will be provided);
Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be advantages;
Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service;
Good analytical skills; passion for working and is good in working with numbers;
Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment;
Passion for working, responsible and with good working attitude;
Proficient in PC skills including MS Office applications;
Ability to work on staggered/rotational shifts including alternate weekends and Public Holidays to support 24x7 Contact Centre service operations.
Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics..
Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.
Jobs Scope:
Adhere to all operational procedures and compliance standards.
Act as the main contact for delivery, shipment, and customer inquiries.
Manage system transactions for receiving, order fulfillment, and shipment planning.
Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
Perform stock allocation and arrange shipments based on customer instructions.
Prepare and consolidate outbound documentation for cargo release and return to customers.
Collect and manage data for reporting to the Operations Executive/Manager.
Oversee record retention, documentation, and cycle count processes.
Ensure all KPIs are met and provide timely, accurate reports.
Assist with administrative tasks, data entry, and provide backup support when needed.
Requirement:
Min 1 year of warehouse operations experience
Basic computer skills
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Compliance Experience
Corporate Service Provider / Financial Services industry
Financial Statement
Job Scope:
To support and enhance the co..
Compliance Experience
Corporate Service Provider / Financial Services industry
Financial Statement
Job Scope:
To support and enhance the compliance framework for our client
Monitor and ensure compliance with applicable laws, regulations, and guidelines, including ACRA, MAS, and AML/CFT requirements.
Oversee client onboarding, performing due diligence and KYC checks in line with regulatory standards and company policies.
Develop, review, and update internal compliance policies and procedures to ensure adherence to regulatory changes.
Conduct risk assessments on clients and business activities to identify potential compliance risks and propose mitigation strategies.
Implement and maintain a compliance monitoring program; report compliance issues and breaches to senior management, recommending corrective actions.
Educate and train employees on regulatory compliance, AML/CFT requirements, and any updates in relevant policies and procedures.
Assist in preparing for internal and external audits, ensuring documentation and processes meet audit requirements.
Act as the point of contact with regulatory bodies, staying informed of regulatory updates and ensuring timely filings and notifications.
Requirements:
Possess a Degree in Law, Business, Finance or a related field.
Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are a plus.
Possess 2 years of experience in compliance within a Corporate Service Provider (CSP) or financial services environment
Familiarity with Singapore’s regulatory requirements for CSPs, including ACRA, AML/CFT, and MAS guidelines.
Strong analytical and problem-solving skills.
Strong written and verbal communication skills.
Proficiency in compliance software and MS Office Suite.
To apply please click on the APPLY NOW button with the following details inside your resume for faster processing:
• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
Customer Service Officer (Beauty Industry)/ Up to $2,400
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
3 weeks ago
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
High Incentive benefits
Career advancement opportunity
Traini..
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
High Incentive benefits
Career advancement opportunity
Training will be provided
Medical & dental benefits
5 days work week
Working time: shift
Job Description:
This is a full time role for a Customer Service Officer located in Islandwide. Our client offers the best hair loss treatment & solution for men & women. You will handle customer inquiries (calls and walk-ins), manage appointment scheduling and reminders, process invoices and payments, and perform daily settlement tasks. Additional responsibilities include data entry, report consolidation, and submission.shift schedules.
Qualifications:
Preferably with experience in aesthetic background.
Compliance Processing Officer
Working Days: 5 Days [Monday - Friday]
Working Hours: 8.30am - 5.30pm
Salary: $2600 - $3000 + AWS + VB
Location..
Compliance Processing Officer
Working Days: 5 Days [Monday - Friday]
Working Hours: 8.30am - 5.30pm
Salary: $2600 - $3000 + AWS + VB
Location: Clarke Quay
Requirements:
Diploma in Food Science & Technology, Chemistry and other science-related fields
Preferably 1 year working experience
Able to travel locally.
Summary:
This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.
Responsibilities:
Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
Document all compliance activities using designated checklists and databases according to company policies and workflows.
Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
Perform compliance audits and monitor various Halal operations.
Maintain and organize both electronic and hard copy files and records.
Prepare and process documents for submission to relevant authorities, ensuring timeliness.
Continuously engage and communicate with clients and authorities as necessary for applications.
Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
Provide administrative support and contribute to project committees.
Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
Undertake any other assignments and tasks as required.
(candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
Location: Punggol
Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.
Key Responsibilities:
Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
Incident Management: Investigate accidents and near-misses to determine causes,
recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),
to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
Documentation and Reporting: Maintain accurate records of safety inspections, safety training
Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.
Responsibilities:
• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.
General Description
Understand and comply to all related operating processes.
Co-ordinate and liaise with customers/ transporter on day to day ..
General Description
Understand and comply to all related operating processes.
Co-ordinate and liaise with customers/ transporter on day to day issues, order planning to meet customer’s shipment delivery / collection requirements.
Prepare data collection and submit accurate reports to the Operations Executive.
Perform cycle count administration.
Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner.
Ensure all shipment documentation are accurate and submitted timely.
Perform process improvement initiatives and implementation.
Report to the Operations Executive on all receiving non-conformances.
Perform day-to-day roles of the Operations Executive during his/her absence.
Job Responsibilities and Duties:
· Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to manag..
Job Responsibilities and Duties:
· Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to management.
· Prepare monthly management reports and presentations (including financial and business performance analysis).
· Review and verify expenses.
· Reconcile medical insurance claims to payment reports/collections, and liaise with clinic operations teams to resolve rejected claims.
· Prepare annual budgets and forecasts.
· Prepare and submit annual statutory accounts in compliance with statutory requirements.
· Prepare quarterly GST returns and annual corporate tax filings.
· Prepare relevant financial reports and presentations for Annual General Meetings.
· Liaise with auditors in relation to annual statutory audits.
· Assess current practices and processes, and make recommendations for improvements.
· Perform any other duties which may be assigned from time to time.
Skills and Qualifications:
· Degree or diploma in Accountancy or its equivalent, with professional qualification (e.g. CPA, CA) a plus
· 3-6 years of relevant experience
· Experience in managing a team of accounting personnel
· Good problem-solving, analytical and presentation skills
· Conscientious and meticulous
· Team player with good communication and interpersonal skills
· Proficient in MS Office applications (Excel, Word, Powerpoint)
· Knowledge in Xero accounting software and clinics/retail industries will be an advantage
Job Description:
Responsible for the engagement and negotiation of work with sub-contractors
Ensure the awarded price is within the budget or to ..
Job Description:
Responsible for the engagement and negotiation of work with sub-contractors
Ensure the awarded price is within the budget or to achieve the optimum price level to increase profitability for the company.
Handle all required legal documents with respect to Letter of Indemnity, Workmen Insurances, Bankers Guarantees, etc.
Familiar with Ministry of Manpower regulations concerning sub-contracting of work from Companies using foreign workers
Ensure that Subcontractors adhere the Marine Shipyard Scheme
Prepare periodic documentation audit of the proof of payments of workers, CPF contributions, levy and dormitory
Daily monitoring of workers whereabouts, ensure that they are not cross-deployed to other shipyards
Check documents submitted by Sub-Contractors
Maintain and update Sub-Contractors documents submitted for safety induction
Verifying back charges issued by the other departments (Store, Maintenance, Production, Safety etc.) to Sub-Contractors and submit to Finance Department for billing
Process and update approval process of works order
Provide general administrative support like, prepare minutes of meeting for the department, etc.
Job Requirement:
Diploma in Mechanical Engineering
Minimum 3 years’ experience in administration working in marine shipyard or with commerical experiences
Good attitude, meticulous and able to work independently
Team player and excellent interpersonal and communication skills
Possess a positive attitude and willingness to take up challenges
Able to work in a fast paced environment
Proficient in MS Office applications (ie. Microsoft Excel)
Job Description:
Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / reta..
Job Description:
Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / retail counter, ensuring a positive experience for all customers. This role involves assisting customers with product inquiries, processing transactions, managing stock, and maintaining a clean and organized retail environment. The Retail Executive will also support promotional activities and ensure that the counter operates smoothly and efficiently.
Key Responsibilities:
Assist customers with product selections, providing recommendations and answering queries.
Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
Handle cash, credit/debit card payments, and issue receipts in accordance with company procedures.
Maintain the retail counter area by keeping it neat, organized, and fully stocked with products.
Ensure product displays are attractive and aligned with promotional materials.
Monitor inventory levels and assist in stock replenishment as needed.
Report any stock discrepancies, damaged goods, or customer complaints to the supervisor or manager.
Promote company products, services, and ongoing promotions to customers.
Assist in managing returns, exchanges, and refunds according to company policies.
Ensure compliance with health and safety regulations, especially in relation to food handling and display.
Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate information to customers.
Assist in training new associates and manpower scheduling.
Qualifications & Skills:
High school diploma or equivalent; additional education in retail, hospitality, or customer service is a plus.
Proven experience in retail or customer service, preferably in a food or product-based environment.
Strong interpersonal and communication skills.
Ability to handle cash and operate a POS system.
Excellent customer service skills with a friendly and approachable demeanor.
Good organizational skills and attention to detail.
Ability to work efficiently in a fast-paced environment.
Flexibility to work weekends, public holidays, and varying shifts as required.
Working Conditions:
Full-time (6 Day Week), with flexible working hours.
Working weekends necessary.
In-store role, requiring standing for extended periods.
TL Food Industries is an equal opportunity employer and welcomes applicants from diverse backgrounds.
Plaza Premium Lounge Singapore Pte Ltd is currently seeking a dynamic and motivated Commercial Executive / Senior Commercial Executive to join our tea..
Plaza Premium Lounge Singapore Pte Ltd is currently seeking a dynamic and motivated Commercial Executive / Senior Commercial Executive to join our team. The Commercial Executive / Senior Commercial Executive will be responsible for promoting and selling our products and services to corporate clients, travel agencies, airlines and other potential customers in order to achieve sales targets and contribute to the growth of the company. He/she has to assist with ensuring business secured for company thoroughly understood to facilitate seamless service and the exceeding of the customers’ expectations.
Description
Telemarketing and Lead Generation: Assist with telemarketing efforts to generate business leads for Sales Managers to follow up on.
Compliance: Ensure all business practices adhere to company policies and procedures.
Profit Maximization: Assist in developing action plans to maximize profits.
Market Coverage: Monitor prospecting activities to ensure extensive market coverage.
Business Development: Assist in developing new business opportunities in the corporate and travel agency segments, including maintaining and expanding relationships with existing clients.
Sales Strategies and Promotions: Collaborate with the marketing team to execute sales strategies, promotional activities, and campaigns to increase sales and revenue.
Client Presentations and Negotiations: Conduct sales presentations, negotiations, and contract discussions with potential clients to secure business opportunities and contracts.
Operational Coordination: Work closely with the operations team to ensure smooth in-house arrangements.
Product Upselling: Responsible for upselling Plaza Premium Lounge products.
Reporting: Provide timely and accurate sales reports, forecasts, and market intelligence to management.
Internal Liaison: Liaise with internal departments to ensure smooth execution of sales contracts and delivery of services to clients.
Administrative Duties: Perform data-related administrative tasks and reporting.
OTA and Travel Agent Relations: Reach out to all OTAs and travel agents to refresh Aerotel/PPL rates.
Airline Relations: Maintain relationships with airlines and follow up on the status of AOG contracts.
Event and Trade Sales: Handle AOG calls, event sales and operations, and manage trade/FIT/group lounge bookings.
Local Contracts: Source and maintain existing local contracts, ensuring regular follow-up.
Flight and Passenger Movement Monitoring: Monitor flight and passenger movements across SIN airports.
Additional Duties: Undertake other tasks assigned by superiors and management as needed.
Job Requirements:
Diploma or Degree in Hospitality, Business Administration, Sales or related field.
At least 2 years of experience in sales or business development, preferably in the hospitality or travel industry.
Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
Proven track record in achieving sales targets and meeting KPIs.
Excellent presentation, negotiation and closing skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in Microsoft Office applications and CRM software.
[JOB OPENING IS FOR LOCAL HIRES (SINGAPORE) ONLY. We are not offering remote work or relocation for this job posting.]
This position encompasses the ..
[JOB OPENING IS FOR LOCAL HIRES (SINGAPORE) ONLY. We are not offering remote work or relocation for this job posting.]
This position encompasses the following responsibilities:
Business Management Support
Identify and track inputs and needs of Creative Director, and follow up with concerned parties to attain inputs, and accomplish required tasks.
Act as point of contact between the Creative Director, team leads and employees.
Check and respond to incoming outlook emails daily, and alert respective Co-Founder when their input or response is required.
Schedule meetings for the Creative Director and ensure meetings are professionally conducted.
Work with administrative team to ensure smooth daily operations of TrueWorld Studios.
Ensure Creative Director receives reports from operating team on time.
Ensure business continuity and information flow between the Co-Founders, Creative Directors, operating team, and external stakeholders.
Security and Knowledge Management of Documents
Ensure all physical and digital documents (legal/ administrative) are well maintained and securely filed.
Ensure maintenance of company records and official paperwork of the Creative Director.
Assist Creative Director in performing form submissions to government bodies, bank institutions and game show organisers.
Administrative Support
Manage Creative Director's calendar (setting up/ accepting meetings and reminders).
Make travel and accomodation arrangements for the company where required.
Make appointments for third-party contractors and services.
Record minutes during meetings.
Profile of Candidate:
Candidate must possess at least a Polytechnic Diploma, A', O' Level Certification or equivalent.
Able to multi-task and have excellent organisational skills.
Able to respond to stakeholders and external parties in a pleasant and professional manner.
Fluent in English.
Proficient in Microsoft Office, PowerPoint, Word and Excel.
Meticulous and conscientious work ethic.
Able to uphold discretion and confidentiality of company information.
Additional Details:
Location: Trueworld Studios, 25 Harrison Road, Chin Lim Building
Employment Type: Full-time (On-site)
Company Overview:
At TrueWorld Studios, we're more than just a studio; we're an entire ecosystem dedicated to crafting immersive realities. From gaming and animation to XR and AR/VR solutions, we're your partner in building worlds. But our mission doesn't end there. We empower creators like you with cutting-edge technical solutions, elevating the production process across various verticals. Think of us as your creative catalyst - where limitless possibilities come to life.
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved, and grow with TrueWorld Studios.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
Industry: Logistics