Purpose of Job:

· To design. implement, monitor and evaluate programs pertaining to the Wellness Community.

· Donor, partner and volunteer engagement and management.

Key Responsibility areas:

Programmes Scope

· Design, implement, monitor and evaluate programs.

· To deliver programs, activities and support assistance initiatives for participants who attend Shan You Wellness Community activities.

· To organize lifestyle activities that enhance psycho-social and mental health.

· To organize programmes on professional training.

· To increase knowledge and skills to improve the self-management of elderly. Improve the quality of life of the elderly by focusing on mental and physical health and help the elderly to have greater control over their daily functioning.

· Review and lead assistance schemes like the food rations, community meals distribution and befriending schemes.

· Keep proper records and provide timely records and updates to management.

· Provide updates on stock inventory and track distribution of supplies, proper record of stock inventory and track distribution of supplies.

Fundraising Scope

· To conceptualise, develop, implement, monitor and evaluate fundraising initiatives and strategies

· Manage and execute fundraising projects with budget and schedule

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Donor Management solutions to improve operational efficiency and IT security of organization’s donor management database.

· Raise funds by sourcing for sponsorships and donations from individuals and corporate

· Write proposals and appeal letters that could attract donors, including application for funding grants

· Prepare and give presentations to potential individual and corporate stakeholders

· Maintain and grow database of sponsors and donors to advance digital donations

· Develop and coordinate web-based fundraising and merchandise sales

· Ensure compliance with corporate governance, Charities Regulation and regulatory requirements of the agency and Singapore law

· Network with stakeholders, community partners, social and welfare service agencies

· Conduct outreach talks to the public and corporates

· Plan and organise outreach activities, project and events

· Raise funds by sourcing for sponsorships and donations from individuals and corporate

· Assist in funding application by providing statistics and costing budget

Volunteer Scope

· Conceptualise and implement volunteer programmes/events within budget, funding mechanism and timeliness.

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Volunteer Management solutions to improve operational efficiency and IT security of organization’s volunteer management database.

· Match volunteers to organisation needs and volunteer interests.

· Develop effective strategies to recruit new volunteers, conduct screening, interview and orientation.

· Identify suitable and effective training platforms for volunteers and train staff on volunteer management.

· Plan and organise formal and informal engagement programmes for volunteers including annual volunteer appreciation event.

· Manage volunteer registration, resource allocation, duty roster and track participation.

· Supervise volunteers and manage their service quality.

· Raise the awareness of organisation volunteer programmes.

· Develop and maintain volunteer programme materials, such as application forms, policies and procedures, orientation handbook, etc.

· Manage volunteer communication collaterals, such as emails, EDM, event invitation, newsletter, etc.

Assist in Reception/Front Desk operations.

Perform any other duties as assigned.

Requirements:

· Minimum 1-3 years of relevant work experience in programme management. Minimum 1-2 years in social service agencies/IPC charities is preferred.

· Minimum Diploma in related fields. Bachelor’s Degree Preferred.

Other Requirements:

· Good oral and written communication skills.

· Possess problem-solving, critical thinking and decision-making skills.

· Passionate in working with stakeholders and good interpersonal skills.

· Committed to contribute to the social cause

· Willing to learn and be guided.

· Good stakeholder and programme management skills.

· Able to work effectively independently and as part of a team.

· Effective time management

Job Description

Responsibilities:

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

• Degree in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Note: This position may involve deployment or transfer to other locations based on business needs. Applicants should be open to relocation as required by the organization to meet operational demands.

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 2 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

- Project site located at NUS

- Must be registered with IES and with valid RTO's certificate

- With minimum 5 years' RTO site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities

• To assist in carrying out regular supervision of structural, Architectural and Mechanical & Electrical installation works in respect of projects/s under your charge.
• To ensure that all structure, Architectural and Mechanical & Electrical installation works at site are carried out in accordance with approved plans, building-by-law and contract specifications.
• To assist the Architects/Engineers to supervise the contractors and co-ordinate with consultants to ensure work on site is done to achieve the objectives of quality and timeliness.
• To ensure proper implementation of instructions and plans emanating from Architects/Engineers.
• To submit site reports on projects performance and progress on a weekly basis.
• Maintain consistency in the inspection.
• Highlight potential impact to quality defects.

Requirements

• Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / National Construction Certificate of Supervision (NCCS) Certification.
• At least 3 years in the supervision of Building projects in Singapore, preferably in Architectural trade.
• Diploma in Building or Architectural.
• To supervise the landscape works shall possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Landscape Operations, or equivalent / higher qualification approved by client.
• Good interpersonal skills.
• Ensure that building contractor embrace good construction practices to achieve good workmanship.
• Competent to carry out inspection and supervision of architectural and M&E works.
• Relevant experience in architectural building works, landscaping works, ID finishing and fit-out works and coordination, defects checking.
• Be conversant in local legislation, regulations, and codes.

• Perform measurement and calibration using a Coordinate Measuring Machine (CMM)
• Generate and issue final reports
• Liaise with client on technical issues when necessary
• Maintain draft report format/template
• Maintain good housekeeping at workstations/areas
• Assist in the development and extension of new calibration scope
• Increase calibration productivity and efficiency by adopting improved system and methods
• Constantly strive to deliver outstanding services
• Listen to and anticipate the client’s needs and pains to offer the most suitable solution
• Manage timely trouble shooting and assist customers as necessary
• Build and foster collaboration with internal teams involved in service delivery
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• Perform any other responsibilities assigned by senior management

Requirements:

• Diploma/Degree education in mechanical engineering or related engineering field
• 1~3-year experience in CMM measurement and equipment calibration.
• Technical knowledge and experience in related field
• Able to work independently and to coordinate several activities simultaneously
• Business and profit minded with related technical knowhow
• Competitive and profit-driven; re-invents competitive advantage.
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Works well under pressure, challenges status quo
• Applies judgment and acts according to the SGS standards of ethics and integrity

Position Overview

We are seeking a highly accomplished and dynamic Chief Operating Officer (COO) with a minimum of 20 years of international experience to lead our operations, drive sales growth, streamline processes, and oversee market expansion efforts. The ideal candidate will bring deep expertise in AI, SaaS, and servicing both commercial and government clients. This is a critical leadership role that requires a strategic thinker with proven hands-on success in scaling businesses across diverse geographies, in early-stage startups and established corporate environments. Proven success in building profitable businesses within SEA, China, and India is critical to this role’s success.

Key Responsibilities

1. Strategic Leadership:

• Collaborate with the CEO to define and implement the company’s strategic goals.
• Develop and execute business strategies to achieve operational efficiency and profitability.

2. Sales and Market Expansion:

• Lead initiatives to build and scale sales channels targeting government and commercial clients.
• Drive geographic market expansion, identifying and capitalizing on growth opportunities.
• Establish and nurture partnerships that align with business objectives.

3. Operational Excellence:

• Design and refine operational processes to support scalability and efficiency.
• Ensure profitable consulting and sales engagements.
• Ensure seamless integration of AI and SaaS solutions into client operations.
• Oversee financial planning, budgeting, and resource allocation to optimize performance.

4. Team Development and Culture:

• Build and mentor high-performing cross-functional teams across diverse regions.
• Foster a culture of innovation, accountability, and excellence.

5. Stakeholder Engagement:

• Serve as a key liaison between the company and government, corporate, and commercial stakeholders.
• Represent the company in external forums and industry events to enhance its reputation.

Qualifications

· Minimum 20 years of progressive leadership experience with international exposure.

· Proven track record of success in AI, SaaS, and enterprise solutions.

· Experience working with both government and commercial clients, delivering tailored solutions.

· A background spanning early-stage startups and corporate enterprises.

· Exceptional ability to manage diverse teams and drive measurable results in complex environments.

· Outstanding communication, negotiation, and stakeholder management skills.

· MBA or equivalent advanced degree preferred but not required.