ILS Hospitality is thrilled to share that an exciting new culinary destination is opening its doors this October. Our client is dedicated to providing an exceptional dining experience, combining innovative cuisine with outstanding service.

We are seeking passionate and skilled individuals to join our team and contribute to our vision of culinary excellence. We are committed to delivering an exceptional dining and bar experience, blending innovative cuisine, craft cocktails, and outstanding service. We are seeking passionate and experienced professionals to join our leadership team and contribute to our vision of excellence.

We are looking for a dynamic and motivated Assistant Restaurant Manager / Head Bar Manager to oversee our front-of-house and bar operations. In this dual role, you will support the Restaurant Manager in managing daily operations while leading the bar team to deliver outstanding guest experiences. This is a fantastic opportunity for a hospitality professional to make a significant impact in a brand-new venue and advance their career.

Responsibilities:

• Assist the Restaurant Manager in overseeing daily operations, ensuring smooth and efficient service.
• Lead and manage the bar team, including bartenders and barbacks, to provide excellent service and high-quality beverages.
• Develop and implement bar menus, including craft cocktails, wine, and beer selections.
• Train and mentor front-of-house and bar staff, promoting a positive and productive work environment.
• Monitor and maintain inventory levels, including ordering supplies and managing costs.
• Ensure compliance with health and safety regulations, including alcohol service laws.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
• Collaborate with the Restaurant Manager on marketing and promotional activities to attract and retain customers.
• Assist in scheduling staff, managing shifts, and ensuring adequate coverage during peak times.
• Perform administrative duties as needed, including cash handling and financial reporting.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, Bar Manager, or similar role in a high-volume restaurant or bar.
• Strong leadership and team management skills.
• Extensive knowledge of beverage programs, including cocktails, wines, and beers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Strong organizational and multitasking abilities.
• Experience with inventory management and cost control.
• Familiarity with point-of-sale (POS) systems and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Certification in hospitality management or relevant field is a plus.

Benefits:

• Competitive salary
• 5 Day work week
• Opportunities for career advancement.
• Comprehensive training and development programs.
• Supportive and collaborative work environment.
• Health and wellness benefits.

If you are an experienced hospitality professional with a passion for providing exceptional service and leading a team, we would love to hear from you!

Join us in creating a remarkable dining and bar experience ! We look forward to welcoming you to our team.

Contact:

Pami K

ILS Hospitality Solutions Pte Ltd

[email protected]

WA: 89431726

EA Reg: 23C1776 Reg No: R23117498

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Marketing and Communication Specialist to be part of their Marketing and Communication team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

1. Brand Promotion: Collaborate with PR to enhance brand visibility and engagement through strategic campaigns, media coordination, and events.
2. Content Management: Craft and manage brand-consistent content across platforms, ensuring unified messaging and engaging visuals, coordinating with internal teams for content accuracy and brand alignment.
3. Campaign Development: Help develop and roll out brand campaigns, working with various teams to tailor messages for different demographic segments, ensuring creative cohesion and strategic alignment.
4. Influencer Partnerships: Partner with influencers to boost brand presence, managing content alignment with brand goals, and expanding audience reach through strategic social media collaborations.
5. Marketing Support for Properties: Assist in marketing and PR strategies for new and existing properties, manage re-branding initiatives, and coordinate brand-specific events and partnerships.
   

Requirements:

• Degree in related field
• Minimum of 8 years' relevant experience with regional exposure
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

MAIN RESPONSIBILITIES

Develop and Implement HR Strategies:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.

Recruitment and Onboarding:

• Manage the recruitment and selection process to ensure the organization attracts and hires the best talent.
• Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company.

Performance Management:

• Implement performance appraisal systems that drive high performance.
• Monitor and evaluate the effectiveness of performance management processes and recommend improvements.

Training and Development:

• Assess training needs to apply and monitor training programs.
• Provide coaching and support to managers and employees on performance management and professional development.

Compliance and Legal:

• Ensure legal compliance throughout human resource management.
• Maintain knowledge of legal requirements and government reporting regulations affecting HR functions and ensure compliance with policies, procedures, and reporting.

Employee Relations and Engagement:

• Manage and resolve complex employee relations issues.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

Compensation and Benefits:

• Oversee and manage a performance appraisal system that drives high performance.
• Develop and implement compensation and benefits plans that are competitive and cost-effective.

HR Metrics and Reporting:

• Develop and implement HR metrics and dashboards to track key HR performance indicators.
• Provide decision support through HR metrics and data analysis.

Health and Safety:

• Maintain and enhance the organization's health and safety programs, ensuring compliance with all safety regulations.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Marketing and Communication Specialist to be part of their Marketing and Communication team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

1. Brand Promotion: Collaborate with PR to enhance brand visibility and engagement through strategic campaigns, media coordination, and events.
2. Content Management: Craft and manage brand-consistent content across platforms, ensuring unified messaging and engaging visuals, coordinating with internal teams for content accuracy and brand alignment.
3. Campaign Development: Help develop and roll out brand campaigns, working with various teams to tailor messages for different demographic segments, ensuring creative cohesion and strategic alignment.
4. Influencer Partnerships: Partner with influencers to boost brand presence, managing content alignment with brand goals, and expanding audience reach through strategic social media collaborations.
5. Marketing Support for Properties: Assist in marketing and PR strategies for new and existing properties, manage re-branding initiatives, and coordinate brand-specific events and partnerships.
   

Requirements:

• Degree in related field
• Minimum of 8 years' relevant experience with regional exposure
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Kele

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Actively hiring.

Business Development & Marketing Executive (Tourism Retail)

We are looking for candidates from the Tourism industry, with min. 3 years experience in the Tourism industry. Candidates from either TA, OTA or Attractions will be preferred.

As Business Development & Marketing Executive (Tourism Retail), your key responsibilities would include (but not limited to):

• To develop new business opportunities in Tourism Retail through extensive networking.
• To capture market share and lead the Company to a strong leadership position in the Tourism Retail sector.
• To achieve contact and collaborations with the different stakeholders in the tourism sector eg tour agencies, tour guides, hotels, companies.
• Generate revenue among the contacts in the extensive networking, including through upselling and cross-selling to the different contacts in your networks.
• Planning and arranging contracts for the collaboration partners.
• Work with BD Sales team to plan and execute tactical campaigns to drive attraction and retail tourism sales.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Work with Marketing team on Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing & BD and Ops departments and marketing and media agencies.
• Work with Marketing team to ensure consistency and accuracy in brand identity and brand marketing.
• Work with Marketing team on long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
• Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
• Work with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
• Manages and ensures efficient use of Trade Marketing budget to achieve shared B2B goals.
• Leads regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures.
• Partner with strategic alliances such as airlines, overseas banks, tour agencies, hotels, and content partners to create awareness for brand to secure pre-departure/advance sales in the identified markets.
• Work closely with Offline and Online Travel Agent/Platforms, ecommerce marketplaces and other Travel & Tourism e-commerce players to market and distribute our brand and products
• Formulate and implement sales and marketing campaigns in relation to tourism
• Monitor & track campaigns performance
• Ensure accuracy of online content for all our products
• Provide market intelligence on overall ecommerce and business trend of the region in relation to tourism
• Timely & accurate execution of pricing changes via the channel managers
• Perform online rate audits & resolve disparity disputes amongst partners
• Work closely with inbound agents and assist on their requests and meet set sales targets.
• Work with team to update weekly, monthly sales reports and assist with annual report preparation.
• Work closely with STB & In-market agents for business development
• Assist in bringing sales for special event promotion and able to conduct familiarization tours and site visit at Flagship store.

Requirements

What we are looking for and believe you need as an ideal candidate:

• For managers, minimum 3 years experience in the Tourism sector.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Strong team player with initiative and high level of dedication and ability to perform under pressure.
• Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
• Ability to work independently and completes given tasks with minimum supervision required
• Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
• Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
• Highly motivated and well organized with a sense of urgency
• Ability to work towards tight deadlines
• Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
• Strong in Microsoft Office is a must.
• Proficient in Adobe Photoshop & Illustrator
• A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
• Minimum 3 years related or relevant experience for executives

Additional Information

Qualification

Higher/Graduate Diploma, Bachelor's Degree, Professional Degree

Job Specializations

Business development, Sales, Marketing

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.

Nearest MRT: Lakeside MRT

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.

Interested applicants may apply through the following methods:

Send your resume via APPLY NOW button or email to [email protected]

Or, send your resume through our website www.kele.sg or our social media

Responsibilities include, but are not limited to:

*Assist in daily restaurant operations and bar.

*Prepare drinks for customers following the beverage recipes set by the management.

*Maintenance the cleanliness of the bar area at all times.

*Have a good knowledge and understanding of all beverage items in the menu and their recipes. To update oneself with menu changes, both food and beverage items and pricing.

*Welcoming customers, reading and listening to people to determine beverages. Be observant, detail-oriented, and courteous while ensuring customers have a great time.

*Planning drink menus and informing customers about new beverages and specials by upselling. Responsible for developing new cocktail recipes.

*Checking identification to ensure customers are the legal age to purchase alcohol.

*Prepare and ensure all bar mise en place is sufficient for daily operations.

*Follow procedures for opening/closing of daily operations.

*Follow all policies set by the restaurant manager in the areas of: food safety, quality standard, workplace safety, security and hygiene.

*Assist in monthly inventory.

*Perform all other ad hoc duties as assigned by manager and management for the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Handle all pre/post procedure care, registration, and counselling.
• Prepare all necessary forms required prior to medical aesthetic procedures.
• Serve clientele in all aspects of treatments.
• Maintain order of patient cards and manage patient entries and appointments in the Plato system.
• Recommend and promote appropriate aesthetic treatments to patients.
• Assist in inventory, ordering, and database management (purchase order entry).
• Assist in maintaining quality service standards.
• Respond to patient inquiries (Phone calls, WhatsApp, Facebook).
• Collaborate with the Manager and therapists.
• Perform other duties assigned by the doctor and supervisor as required.
• Attractive remuneration package.
• 5.5 days' work week.

REQUIREMENTS:

• Previous working experience: customer service, patient service assistant, healthcare assistant, clinic assistant, Ex Crew, and Guest Relation Officer.
• Customer-facing experience and interest in beauty and aesthetics are essential.
• Established and renowned Medical Aesthetics Clinic located in the heart of Orchard Road.
• Roles: Customer service, patient service assistant, Sales Consultant, Receptionist, Clinic Assistant.
• Qualifications:
• Experience in the beauty-related industry, nursing, medical or dental clinic assistance, hospitality, etc., is welcome. Training provided.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Marketing and Communication Specialist to be part of their Marketing and Communication team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

1. Brand Promotion: Collaborate with PR to enhance brand visibility and engagement through strategic campaigns, media coordination, and events.
2. Content Management: Craft and manage brand-consistent content across platforms, ensuring unified messaging and engaging visuals, coordinating with internal teams for content accuracy and brand alignment.
3. Campaign Development: Help develop and roll out brand campaigns, working with various teams to tailor messages for different demographic segments, ensuring creative cohesion and strategic alignment.
4. Influencer Partnerships: Partner with influencers to boost brand presence, managing content alignment with brand goals, and expanding audience reach through strategic social media collaborations.
5. Marketing Support for Properties: Assist in marketing and PR strategies for new and existing properties, manage re-branding initiatives, and coordinate brand-specific events and partnerships.
   

Requirements:

• Degree in related field
• Minimum of 8 years' relevant experience with regional exposure
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Strong communication and interaction skills.
• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage

• Manage project teams, consultants, and contractor to ensure project run smoothly
• Responsible for overall implementation and completion of projects withiin scheduled cost, time, and quality
• Coordinate with clients, consultants, relevant authorities, and subcontractors to ensure smooth tender completion of the local and overseas projects
• Prepare, review, and submit all detailed programs, schedules, method statements, technical proposals, risk assessment plans
• Providing inputs on unit layouts, facilities, material selections
• Asist in managing project budgets and expenditures; identify cost-saving opportunities and control project costs; report on budget status and variances
• Monitor projects progress, conduct regular inspections, quality checks and updating of reports to the management
• Oversee post TOP defects liability period. Ensure defects are being completed and signed off
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Requirements:

• Degree in Architecture or Engineering or equivalent
• Atleast 5 years experience in Developer or Architecture firm specialize particularly in residential or hospitality developments
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.

Job description

• Performs daily walk through of the multi-functional space, conference rooms and general office area and ensure set up for use/occupancy according to checklist
• Ensure reception area are well maintained
• Performing day to day administrative tasks such as printing, scanning, filling of document
• Manage and update space reservations in calendar system
• Answer incoming calls and updating of space booking status
• Track and follow up on activities and simple introduction of event space to walk–in clients
• Provides coverage for the front desk and fulfil receptionist role
• Assist in preparing quotations and invoices when required
• Assist in updating booking system, website and social media with relevant information
• Other ad–hoc duties as and when required by the management

Requirements:

• Highly motivated, good working attitude, good customer service and sense of responsibilities
• Positive mind–set and a solution focused approach
• Able to work independently with minimum supervision
• Able to converse fluently in English & Mandarin

Skills:

• Possess excellent communication skills
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc)
• Experience in updating system, website and social media will an added advantage

Education:

• At least a Diploma (Preferred)

Experience:

• Admin & customer service: 2 years (Preferred)

Job Type: Full-time

Schedule: Monday to Friday

Pay: $2,300.00 - $2,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Professional development

• Manage project teams, consultants, and contractor to ensure project run smoothly
• Responsible for overall implementation and completion of projects withiin scheduled cost, time, and quality
• Coordinate with clients, consultants, relevant authorities, and subcontractors to ensure smooth tender completion of the local and overseas projects
• Prepare, review, and submit all detailed programs, schedules, method statements, technical proposals, risk assessment plans
• Providing inputs on unit layouts, facilities, material selections
• Asist in managing project budgets and expenditures; identify cost-saving opportunities and control project costs; report on budget status and variances
• Monitor projects progress, conduct regular inspections, quality checks and updating of reports to the management
• Oversee post TOP defects liability period. Ensure defects are being completed and signed off
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Requirements:

• Degree in Architecture or Engineering or equivalent
• Atleast 5 years experience in Developer or Architecture firm specialize particularly in residential or hospitality developments
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Sales Executive is responsible for the sales aspects of the Space & community. The selected individual will work with the Sales Director to promote the outlets’ & community development and growth through strategic planning. Also being able to expand the market and maintain company’s online/offline business communities.

Job Description

• Capable of meeting monthly sales performance goals
• Suggest strategic decisions regarding the operational & financial performance and process optimization
• Analyzing market competition and developing corresponding strategies.
• Maintain & grow healthy relationships with existing client
• Recommend/implement best practices related to customer experience to achieve high level of satisfaction & retention
• Carry out other duties and ad-hoc projects as assigned to meet business needs

Job Requirement:

• At least having more than 2 years of sales experience.
• Strong interpersonal skills.
• Can accept occasional weekend work.
• Must be able to work in fast pace environment

Job Type: Full-time

Pay: $2,400.00 - $3,000.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Sales: At least 2 years (Preferred)