Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
• Train and mentor staff in customer service excellence and operational procedures.
• Manage scheduling, resolve conflicts, and maintain high team morale.
• Enforce hygiene and safety standards across all service areas.
• Collaborate with management to enhance service quality and efficiency.
• Handle escalated guest inquiries and ensure satisfactory resolutions.

Requirements:

• Proven experience in a leadership role within hospitality or F&B.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and customer service best practices.
• Ability to inspire and lead a team in a fast-paced environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
• Communicate with students to understand their goals and ambitions.
• Assess students' wants and needs.
• Source and arrange for job training and internship opportunities for students.
• Provide job matching for students.
• Conduct site assessment to analyse and evaluate the suitability of the job site.
• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
• Prepare the students for the internship.
• Provide one-on-one training tailored to the needs of the student.
• Prepare a job analysis to identify the job duties.
• Devise, plan and implement job coaching strategies.
• Assist students to discover and overcome their barriers and setting goals.
• Identify and provide support to develop the student's confidence and interest in the job during the internship.
• Assess the strengths of individuals and teach them to use them effectively.
• Guide students in learning to complete job tasks.
• Help in the development of motivation and skills.
• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
• Provide coaching with effective interventions and strategies techniques.
• Help students in developing social and life skills.
• Refer students for further training/professional support when needed.
• Advise on workplace accommodations for students.
• Work with employers to explore unmet business needs so that jobs can be developed or customized.
• Monitor and evaluate the progress of students.
• Develop effective job coaching and employment plans.
• Develop career plans, action plans and comprehensive support strategies.
• Advocate for an inclusive work environment.
• Keep track, oversee and document students' progress.
• Provide continued job support and supervision to the students on the job.
• Work closely with internal and external stakeholders during the internship period.
• Counsel students on fine-tuning work habits/skills in preparation for employment.
• Negotiate progression to open employment with the employer after the end of the internship.
• Keep records and documentation and prepare appropriate reports.
• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience in the hospitality or retail industry
• A strong team player with excellent people skills.
• Able to work as a team player in collaborating, managing and facilitating projects and events.
• A self-motivated and independent individual.
• Possess communication and interpersonal skills.
• Ability to adhere to regulations, standard operating procedures, work protocol and processes.
• Possess organisational and time management skills.
• Problem-solving aptitude.
• Respect for diversity.
• Ability to inspire and motivate.
• Ability to take on multiple roles and various responsibilities.
• Experience in working with people with special needs will be a plus.

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Hospitality Interior Designer/ Senior Interior Designer/ FFE Designer

We are searching for a dynamic, creative, and dedicated Hospitality Interior Designer to join our talented team.The ideal candidate will have a passion for creating memorable and immersive experiences through innovative design concepts. As a hospitality industry designer, you will collaborate with cross-functional teams to develop unique and engaging designs that enhance the guest experience and reflect the brand identity of our clients in the hospitality sector. Your principal duty will be to improve, make functional, and visually attractively design our facilities to provide our guests with a memorable hospitality experience.

Responsibilities:

· Conceptualize and develop interior design concepts for various hospitality projects including hotels, restaurants, resorts, spas, etc

· Create detailed design presentations, mood boards, and renderings to communicate design concepts effectively to clients and project stakeholders.

· Collaborate with architects, engineers, and other design professionals to ensure that design concepts are aligned with project requirements and feasibility.

· Research current trends, materials, and finishes relevant to the hospitality industry to incorporate innovative design elements into projects.

· Develop comprehensive design specifications, including furniture, fixtures, and equipment (FF&E), and coordinate procurement and installation processes.

· Conduct site visits and assessments to evaluate existing conditions and ensure that design concepts are implemented according to specifications and quality standards.

· Participate in client meetings, presentations, and design charrettes to gather feedback, address concerns, and refine design concepts throughout the project lifecycle.

· Stay informed about industry regulations, building codes, and ADA requirements related to hospitality design to ensure compliance and safety.

· Manage project timelines, budgets, and resources effectively to deliver projects on schedule and within budget constraints.

· Foster positive relationships with clients, vendors, and contractors to facilitate smooth project execution and ensure client satisfaction.

Requirements & Attributes:

· Bachelor’s Degree in Interior Design, Architecture, or related field

· Minimum of 7 years’ experience in a similar role

· Experience in project liaison is essential

· Proven experience in hospitality design

· Knowledge of building codes and interior design principles

· Excellent decision-making skills especially when under pressure

· Superior communication, presentation, project management, and leadership abilities

· Proficiency in software such as AutoCAD, SketchUp, 3D Max, Illustrator, Photoshop, etc

Application Process:

To apply, please send to [email protected] your portfolio, along with your resume and a short cover letter explaining why you are interested in this position. Applications will be reviewed on a rolling basis. We welcome and encourage applications from people of all backgrounds, experiences, abilities, and perspectives.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

Job Description:

• Focus on corporate, leisure, and group bookings in the domestic market
• Conduct proactive sales activities, maintaining close contacts with potential clients through visits, calls, and correspondence
• Ensure timely completion and communication of RFPs and consortia programs
• Organize FAM trips, site inspections, and on-property entertainment
• Maximize sales effectiveness through quality sales calls and follow-up
• Attend sales meetings and provide feedback on market intelligence
• Compile market information and assist with the annual sales plan
• Support reservations in yield management and revenue maximization
• Anticipate market trends and implement promotions
• Maintain confidentiality of property and company information
• Present revenue targets and ensure monthly assessment of accounts

Requirements:

• Minimum 3 – 5 years of experience in luxury hotel or luxury serviced apartment
• Experience in handling hotels and rooms will be preferred

See Min Huay Germain

Personal Reg No: R23112250

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

We are based in Singapore and as a boutique hotel design company, we offer a world-class experience in all aspects of hotel and resort development, from the conceptualisation and creation of successful international brands to architecture and interior design.

We are looking for young interior designers who have a keen eye for design and development, preferably with experience in Hotels & Resorts.

Job Description:

• Market a portfolio of serviced residences in Singapore. Manage a portfolio of clients in accordance to designated account/industry distribution
• Expand and build long term business relationships with existing business by providing consistent sales services, telephone sales, visits, following up on inquiries and rapport building through corporate events
• Identify and develop new business in assigned cluster through telemarketing, sales activities, market research and networking
• Achieve monthly sales targets and KPIs
• Devise and implement marketing strategies, sales activities and networking
• Any other duties that are assigned by Management from time to time including assignment to any other department/projects commensurate with the experience, position of the individual and the requirement of the group. to maximise revenue opportunity. Conduct site inspections

Job Requirements:

• Diploma or Degree in Hospitality/ Tourism/ Hotel Management or equivalent
• At least 3 years of relevant experience, preferrably in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment
• Ability to work both independently and as part of the team

Job Description:

• Be the primary liaison for hotels, efficiently addressing urgent and important requests.
• Ensure adherence to company policies during all engagements.
• Address inquiries and provide detailed explanations or arrange training sessions to support BUs efficiently.
• Continually enhance training materials and methodologies for optimal BU support.
• Timely processing of PRs and POs, ensuring the team’s workload is effectively managed.
• Engage in procurement process improvement projects, aiming for enhanced efficiency and effectiveness.
• Lead and mentor a 5,6-member team, ensuring adherence to policies and smooth operations.
• Document and address challenges promptly, escalating them when necessary.
• Gather and analyze feedback from the team and BUs to refine procurement processes.
• Actively participate in projects aimed at improving procurement processes and outcomes.
• Collaborate with diverse teams (IT, Finance and Operations) to optimize procurement practices.

Job Requirements:

• Minimum Education: Bachelor’s Degree in relevant field.
• Minimum 3 years of procurement experience, preferred to be related with hospitality industry.
• Ability to create framework and matrix from the ground up.

The Commis Cook is responsible for being part of the culinary team in driving stellar business profitability and productivity, providing outstanding service and adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture, ensuring quality, taste & presentation with attention to each preparation, that builds our strong reputation and brand with loyal following:

1. Ensure every task is executed up to our strong standards, including mise en place.
2. Prepare, cook & plate with precision according to recipes set that meets the specifications in quality and presentation in a timely manner.
3. Avoid & minimise any food wastage, adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.
4. Adhere to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.
5. Operate kitchen tools & equipment safely and responsibly, communicating any repairs needed.
6. Ensure all products received are of high quality & consistent as per specifications according to business needs, taking the necessary actions accordingly otherwise.
7. Conduct duties required for kitchen inventory with accuracy.
8. Deal with stock rotation and ensure proper food temperatures during preparation, cooking and organisation of storage. Maintain any food/ temperature logs accordingly.
9. Follow through all kitchen opening, closing and administrative duties as directed, clearly communicating any assistance required, or anticipations of excess or insufficient ingredients.
10. Constantly sharpen & strengthen culinary skills through training and/ or self-study, being a role model to any junior team members.
11. Adhere to the implementation of all action plans according to directions of the team.
12. Ensure high standards of hygiene, sanitation & cleanliness in all areas, with all workplace safety and hygiene regulatory guidelines followed at all times.
13. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 2 years of relevant experience.

SKILLS:

1. Knowledgeable and passionate about European and Asian cuisine preferred, with the ability to multi-task & work efficiently under pressure.
2. Positive, attentive, adaptive, strong team player and well-disciplined with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

1. Market Research:Conduct thorough market research to identify potential clients and opportunities.
   Analyze competitor activities and industry developments to stay informed about key market drivers.
   
2. Lead Generation:Generate leads through various channels, including cold calling, networking, and digital marketing
   
3. Client Relationship Building:Establish and maintain relationships with potential clients, understanding their needs and offering tailored solutions.
   Schedule and conduct client meetings and presentations.
   
4. Sales Negotiation:Participate in negotiation processes, addressing client concerns and ensuring a win-win outcome.
   Collaborate with internal teams to ensure that client requirements are communicated and met.
   
5. Achieving Sales Targets:Set and achieve sales targets and objectives as outlined by the management.
   Track and report progress regularly, identifying areas for improvement.
   
6. Market Expansion:Identify opportunities for market expansion and assist in the development and execution of market entry strategies.

As a Sous Chef specializing in Indian cuisine, you will play a crucial role in our kitchen's day-to-day operations. You will work closely with the Head Chef to ensure the consistency and excellence of our menu offerings. The ideal candidate is not only a skilled and creative chef but also possesses strong leadership qualities to manage and inspire the kitchen staff.

Key Responsibilities:

Menu Development:

Collaborate with the Head Chef to create and refine the restaurant's Indian menu.

Introduce innovative and authentic dishes while maintaining a balance between tradition and modern culinary trends.

Kitchen Management:

Oversee daily kitchen activities to ensure a smooth and efficient workflow.

Monitor food quality, presentation, and adherence to recipes and standards.

Staff Supervision:

Provide leadership and guidance to kitchen staff, fostering a positive and collaborative work environment.

Conduct training sessions to enhance the team's skills in Indian cooking techniques and flavors.

Quality Control:

Maintain high standards of food quality, taste, and presentation.

Conduct regular tastings and inspections to ensure consistency.

Inventory Management:

Manage inventory levels of ingredients, spices, and other kitchen supplies.

Collaborate with the procurement team to ensure timely and cost-effective sourcing.

Hygiene and Safety:

Enforce strict adherence to hygiene and safety standards.

Conduct regular kitchen inspections to identify and address potential hazards.

Collaboration:

Coordinate with other departments, including front-of-house staff, to ensure seamless communication and customer satisfaction.

Collaborate with the management team on special events, promotions, and catering opportunities.

Qualifications:

Proven experience as a Sous Chef or Senior Chef de Partie in an Indian restaurant.

In-depth knowledge of Indian culinary techniques, spices, and regional variations.

Strong leadership and communication skills.

Creativity and ability to contribute to menu development.

Excellent time management and organizational abilities.

Knowledge of hygiene and safety regulations.

Hiring cleaners to do:

Dish washing

Office cleaning

Car wash

General cleaners

Part time/ full time/ contract

Only Singaporeans/PR apply

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Check and verify food stock levels with the accepted level.
• Ensure that all service equipment is sufficient and clean in his section.
• Prepare, arrange and serve all food by using standard recipes, presentation instructions in accordance with the standard established.
• Carry out mise-en-place, preparation, cutting and deboning of meats, cooking and arranging of food as instructed.
• Report to the Chef De Partie on discrepancies or mistakes and make recommendations on improvements in his section.
• Clean the refrigerators and work tables, and ensure that his work station is clean at all times.
• Prepare food/store requisition in the absence of the Chef De Partie.
• Assist in food production in any other area as and when required.
• Assist in the preparation and checking of stocks during stock taking.
• Attend any training sessions that may be conducted from time to time.
• Any other duties may be assigned from time to time.

Requirements:

• Minimum 1-2 years of relevant experience
• Experience with kitchen equipment
• Understand basic food hygiene practices and health and safety
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Able to work evenings, weekends, and holidays

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Responsibilities

• Meet and greet visitors/staff professionally, provide excellent customer service, build good rapport with internal and external customers and deliver excellent ISS’ Service standards.
• Offer and serve food & beverages (including alcoholic beverages) to visitors in Executive Lounge, assist users with hot beverage preparation and guide correct use of electrical appliances (eg. Microwave, toaster etc).
• Assist special request or food & beverage orders from meeting/function rooms, deliver and serve to requestor upon arrival.
• Prepare catering services for meetings in advanced (eg. 1 day: Basic snacks request, 3-5 days: catering/buffet request).
• Ensure consumables (eg. Pantry supplies, cleaning supplies, stationeries) are sufficient, place order and replenished where required.
• In charge of daily workspace/IT-equipment setup, tidying and refreshing workspaces/meeting rooms for the next user and end of day.
• Perform daily inspection on workspace/equipment (eg. LAN/audio visual cables, chairs, TV, projector, printer storage etc), ensure they are in working condition, report faulty items and assist with replacement requests.
• Supervise external vendors (eg. Pest control, printer, maintenance & engineering etc) during their scheduled/ad hoc maintenance visits.
• Manage inbound and outbound mail/parcel distribution and tracking.
• Any other duties assigned by supervisor or client’s Workplace Team.

Job Requirements

• Only Singaporeans
• Able to commit to 5 days work week (Mon-Fri) arrangement
• Willing to work on shift (Shift 1: 8am-5pm, Shift 2: 10am-7pm)
• Minimum GCE O Levels and above
• Fluent in English, excellent interpersonal skill with courteous disposition.
• Flexible with good working attitude
• Basic understanding of IT equipment setup and troubleshooting
• Candidates with prior experience in Butler / Hospitality / Customer Service will be advantageous

Job Details

• Location: North Bridge Road (near Cityhall MRT)
• Working hours: Rostered Shift (Shift 1: 8am-5pm, Shift 2: 10am-7pm)

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

• Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
• Obtain familiarity with venue policies and procedures in reference to training, safety, and security.
• To familiarize with the work nature and responsibilities of floor staff and all the venue events.
• Ensure the reservation desk are well maintained. Assist manager in keeping traces of guest history profiles.
• Maintain an adequate supply of stationery as required.

Job requirements:

• Well-groomed and professional disposition
• Service orientated, friendly and good interpersonal skills
• Good command of written and spoken English
• Able to communicate with all levels
• Good leadership, performance management and coaching skills
• At least 1 to 3 years of relevant experience in a similar industry

Description about the concept, Bae’s:

In the vibrant nightlife scene of Singapore, ‘Bae’s’ introduces a groundbreaking concept - a pulsating club nestled within the inviting ambience of a cosy, harmonious living room x music room setting.

Bae’s is a hip hop club lounge aimed at revolutionising disco cocktails with a Korean-Asian flair with delectable bar bites.

Who are behind Bae’s*:

• The Proper Concepts Collective - the hospitality group behind The Feather Blade, Rappu Handroll Bar, Ms Maria & Mr Singh, GOHO
• Native Holdings - the cocktail bar group by Vijay Mudaliar , Native (No.14 The World's 50 Best Bars 2021) & Analogue (No.15 Asia's 50 Best Bars 2023)
• Chuga Soju & Coolpotions Singapore

Job Description

• Assist the Head Bartender in overseeing the bar staff, ensuring they adhere to service standards and policies.
• Provide guidance and support to bartenders, barbacks, and other team members.
• Assume a leadership role in the absence of the Head Bartender.
• Interact with customers, take orders, and deliver a high level of customer service.
• Ensure that all service procedures are carried out to the standards required
• Address customer concerns or issues promptly and professionally.
• Ensure that the bar staff maintains a friendly and welcoming atmosphere.
• Assist in managing and controlling the bar inventory, including ordering supplies and maintaining appropriate stock levels.
• Conduct regular inventory checks to minimize waste and prevent shortages.
• Work with the Head Bartender to implement cost control measures.
• Provide ongoing training to existing staff to enhance their skills and knowledge.
• Foster a culture of continuous learning and improvement.
• Ensure the quality and consistency of drinks by monitoring preparation methods and recipes.
• Conduct taste tests and quality checks to maintain high standards.
• Collaborate with the Head Bartender to create and update drink menus.
• Other ad-hoc duty as assigned

Qualifications and Skills required:

• Knowledge of liquor laws and ensure that they are adhered to all times without fail
• Strong performance management and coaching skills
• At least 3 years of management experience
• Good drinks product knowledge in mixing, garnishing and serving
• Service orientated
• Good communication and interpersonal skills
• Able to work under pressure and fast paced environment

• Greet guest and assist in seating them within the establishment
• Introduction of our menus and products, with recommendations being made of requested
• Assist with service of both food and beverages, from delivery on initial orders to clearing of plates and glassware and refreshing of tables for the next group of guest arrivals.
• Taking and timely serving of orders, including food and beverages to our guests; cross-checking with both guests and back-of-house team to ensure accuracy of orders
• Take & process customers’ orders and generate their bills
• ​Report to work on time. Keep your personal appearance immaculate, e.g. well-groomed hair, clean uniform etc
• Resolving customer complaints regarding food quality, drinks and service and making sure the business complies with health and food safety regulations
• Provide answers to queries by customers regarding services and offers
• Assist to manage queue and/or reservations
• Support opening & closing of outlets including cleaning and washing soft serve machine, guest washroom, etc
• ​Ensure that safe distancing measures and hygiene standards are strictly adhered to
• Ad-hoc duties as assigned by the manager

Requirements:

• 2-3 years of relevant experience in the same capacity of work preferred
• Able to work independently and in a team environment
• Self-motivated and have strong initiative
• Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner
• Good communication and people skills, customer service orientation
• Cheerful and attentive to cleanliness and safety
• Able to work under pressure in a fast-paced, yet fun environment
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

• Assist the nightclub manager in the day-to-day operations, ensuring smooth and efficient processes.
• Oversee the execution of daily tasks, including staffing, inventory management, and facility maintenance.
• Training and supervision of nightclub staff.
• Work closely with team members to ensure they understand their roles and responsibilities.
• Maintain high-quality customer service standards.
• Interact with patrons, addressing their needs and concerns in a professional manner.
• Collaborate with the team to create a welcoming and enjoyable atmosphere for customers.
• Collaborate with security personnel to maintain a safe environment for patrons and staff.
• Assist in the implementation and enforcement of security protocols.
• Assist in planning and coordinating special events, ensuring smooth execution.
• Collaborate with event organizers, DJs, and other entertainment personnel.

Requirements:

• Previous experience in a supervisory or assistant management role in the nightlife or entertainment industry.
• Familiarity with nightclub operations, including knowledge of sound and lighting systems.
• Strong communication and interpersonal skills.
• Flexibility to work late-night hours and weekends.
• Leadership and teamwork skills.
• Ability to thrive in a fast-paced environment.
• Problem-solving and decision-making abilities.
• Customer-focused mindset.

We are looking for a spirited individual passionate about hospitality to join the team. Although very much valued, F&B experience is not required. We are looking for someone with a positive attitude who values working in a nurturing environment.

This role involves a variety of tasks, mainly to do with setting up the restaurant, and providing outstanding service and hospitality to our guests. We're looking for individuals who thrive when interacting with others and making meaningful connections.

Applications are open to all, and we look forward to hearing from you!

Who are we?

Marcy’s is a restaurant set amidst the backdrop of Duxton, a seafood bistro at heart that takes familiar ideas and presents them in new, satisfying ways. We draw greatly on the similarities between Latin American and Southeast Asian ingredients, showcasing the best local and regional herbs, spices and aromatics, paired with seafood in bold new ways. Our intimate bar is open late and promises a good time.

What you will get?

· Great working hours (evenings only and no split shifts)

· 44 hours a week, 2 days off, 5 day work weeks!

· Daily staff meal

· Late night transport

· Peers and Managers that will help you settle in and grow

· A positive work environment

· Reward and recognition

· The opportunity to develop and grow with the brand and progress at your own pace