Job responsibilities

• Assist in handling Full Set of Accounts consisting of AR & AP
• Preparation of monthly & quarterly Reports for Management review
• Perform general ledger data entry
• Handle for invoices, cheque payments and petty cash claims
• Generate Cash Flow reports
• Preparation of all necessary information for Audit purposes
• Preparation for timely submission of GST returns
• Perform month end & year end closing
• Any other Ad-Hoc duties to be assigned

Job requirements

• Preferably candidates with minimum 1 year of relevant experience
• Good interpersonal skills, meticulous and organised
• Ability to work independently and complete task on tight deadlines
• Proficient in MS Office applications and knowledge of MYOB Software is an advantage
• Singaporean only

• Handle full set of accounts.
• General accounting tasks such as bank reconciliation.
• Liaise with operational staff on sales and cash receipt reports.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance

Position: Crypto Key Administrator
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Job Objectives:

• Be the single point-of-contact for governance related matters.
• Liaise between IT Security Governance and Support Teams on data collection and submission.

Responsibilities:

• Be the liaison between the Governance team and supporting teams throughout the audit cycle
• Provide administrative and project management support for audit and governance related engagements.
• Track, manage and monitor the status of critical tasks and deliverables
• Coordinate and submit data / documentation for submission.
• Perform sanity check on internal responses to requests to determine whether it meets the auditor's request in an appropriate manner and level of detail.
• Manage the data gathering required to close out audit engagements.
• Ensure the teams are aware of all upcoming deliverables, deadlines and possible issues/findings.
• Monitor responsiveness and timeliness of requests for information and meetings and follow-up with appropriate levels of management if requests are untimely.
• Maintain a current inventory of audits with a clear understanding of the status of each.

Job Requirements:

• Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.
• Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff.
• Must demonstrate strong analytical and problem solving skills.
• Must be process oriented and organized.
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping
• Preferably have minimally 2 years experience in Information Technology.
• Preferably have 1 to 2 years experience working in Banking and/or Finance environment.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

• Exposure to latest technology
• Strong culture of innovation

about the company
Our client is a global market leader with 40 years of establishment and more than 10,000 employees worldwide. As part of the digital and technology growth strategy, they are hiring a newly created permanent position for an Enterprise Technology Manager (ERP/Automation).

about the job
As an Enterprise Technology Manager, your job responsibility involves:

ERP:

• Manage and support the implementation of new ERP modules, upgrades, and enhancements, working closely with IT teams, functional departments, and external vendors.
• Create and manage project plans and budgets for system upgrades and enhancements, ensuring timely delivery and efficient resource utilization.
• Support the company's digital transformation efforts, identifying and implementing new technologies and processes to enhance efficiency and productivity.
• Collaborate with other departments to identify opportunities for automation and optimization of business processes.
• Develop and maintain data management strategies to ensure data accuracy, availability, and timely delivery of reports to stakeholders.

Automation:

• Drive automation initiatives across diverse business functions, employing tools such as UiPath or Power Automate etc to streamline processes and boost operational efficiency.
• Lead the implementation of RPA solutions, optimizing workflows and reducing manual intervention in routine tasks for enhanced productivity.
• Develop and maintain a forward-looking strategic roadmap for the ERP systems, collaborating with senior leadership and stakeholders to align with business objectives.

skills and experience required
As a successful candidate, you should have at least 5 years of experience in managing, implementing, and supporting ERP systems across HRMS and Finance.

You should also have a good understanding of automation and process improvement using tools such as Power Automate, UiPath.

Any experience in BI / Data visualisation is advantageous to have.

Whats on Offer
This is an exciting opportunity to join a Global MNC as their Enterprise Technology Manager. You will get the opportunity to drive digital transformation across HR and Finance ERP systems while striving to improve existing business processes through automation.


To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559)

About the role:

Are you ready to take your career in finance and analytics to the next level? We are searching for an Assistant Analytics Manager (Finance) to join our dynamic Business Intelligence team. In this role, you will be at the forefront of financial data analysis, working closely with our Finance, Treasury, and Risk departments to provide invaluable insights and contribute to optimizing our business processes.

As an Assistant Analytics Manager (Finance), you will be a driving force in our financial and risk management efforts. Your responsibilities will include:

• Performance Metrics: Create, test, and evaluate performance metrics that align with the company's strategic direction.
• Financial Forecasting: Build robust models to forecast revenue and gross profit, collaborating with the executive team to shape our strategic decisions
• Data Support: Respond to data requests from various teams and collaborate on building interactive dashboards that empower informed decision-making.
• Financial Reporting: Maintain and update financial reports to ensure accuracy and relevance.
• Automation: Optimize data query processes to automate reports, saving time and improving efficiency
• Cross-functional Collaboration: Liaise with different business functions to translate technical specifications into actionable insights that address business needs.
• Cost Tracking: Assist in cost tracking efforts, centralizing data for comprehensive management reports.
• BI Solutions: Design, build, and enhance Business Intelligence solutions to enable data-driven decision-making.
• Insight Mining: Extract valuable insights from data and transform them into actionable plans to drive growth and efficiency.

Minimum qualifications:

• Bachelor's degree in Business, Finance, Economics or equivalent
• At least 4 years of relevant experience in financial services, fintech or risk management
• Proficiency in MySQL for data extraction and analysis
• Proficiency in MS Excel/Google Sheets, including PivotTables, VLOOKUP, and Index/Match
• Deep understanding of Finance, Risk, or Analytics, and/ or financial products/instruments like cards, treasury products, payment gateways etc.

Preferred qualifications:

• Prior experience with data orchestration tools like Airflow and dbt is preferred
• Familiarity with Business Intelligence software, particularly Tableau, is a plus
• Strong grasp of accounting principles, IFRS, financial statements, and key metrics for payments and financing businesses
• A structured and analytical thinker with problem-solving skills who can dive deep into datasets to uncover insights
• Effective planning, organizational, and communication abilities to facilitate collaboration among diverse teams within the organization

Joint General Manager, Asia & Oceania Treasury Department (AOTD)

We now have an opportunity for an experienced professional to join the team.

Your key roles & responsibilities include:

• Manage the areas of responsibilities in banking.
• Responsible for profit and loss of banking.
• Establish necessary strategy to achieve qualitative and quantitative targets in area of responsibility with consideration to entire operation within AOTD.
• Proper allocation of given resources and limits to achieve maximum effect, and proper management within the limits.
• Provide support for market business in Singapore and Asia & Oceania region, with consistency and with consideration of differences by countries.
• Pay attention to changes in regulations and environment, and analyze their impact to Mizuho Bank, Asia & Oceania region and AOTD, and take necessary measures.
• Strive to enhance reputation of AOTD and Mizuho in the market and with customers.

What you should have:

• A Bachelor’s Degree.
• At least 15 years of relevant experience in ALM and financial markets.
• Knowledge in VBA and API to be utilized in ALM operation.
• Management skills to motivate subordinates.
• Knowledge of Global & Japanese financial regulations will be advantageous.
• Highly motivated and able to collaborate and negotiate effectively in both English and Japanese will be advantageous.
• Business-level proficiency in both the English and Japanese languages will be advantageous as you are required to communicate, read and understand as well as respond and present in these two languages to management in Asia & Oceania and Japan (Head office).

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department overview:

Transfer Pricing is a mature and established function within the Tax team of Nomura’s Finance division. The Transfer Pricing team is global in nature, with team members in all regions across London, New York, Tokyo, Singapore and Mumbai. We have a significant presence in Mumbai, providing support on analytical and operational Transfer Pricing matters.

The Transfer pricing team for each region rolls up into the regional tax team of Asia ex Japan (‘AeJ’), which thereafter rolls into Global Tax function.

Role description:

Reporting to the Regional Head of Tax in AeJ, you will be supporting the Group manage its Wholesale Business Transfer Pricing (TP) policies, provide support to business and corporate stakeholder and manage TP risk for AeJ. Whilst the primary focus of the role is to be responsible for all AeJ TP matters. Another key aspect of the role is to contribute to the global TP initiatives and also regional tax matters.

Functionally, the remit of the role is broad, covering the following areas:

• Policy setting and strategic review including the TP risk profile of each entity in AeJ
• Implementation and execution of TP policies, including review of key TP transactions and supporting legal entity in TP reporting
• TP audit defence and tax authority engagement including APA strategy and implementation as well as audit defence for the dozen countries where Nomura has operations within AEJ.
• Provide guidance and support to regional teams regarding transfer pricing issues, including reviewing and advising on intercompany agreements and assisting with transfer pricing audits.
• Build and maintain strong relationships with tax authorities, external advisors, and industry peers to stay abreast of transfer pricing developments and ensure the company's transfer pricing practices are aligned with industry standards.
• Stay informed about changes in transfer pricing regulations and best practices, and proactively identify and address potential risks and opportunities.
• TP documentation including local file reports but also benchmarking, fact finding and policy rationale

Requirements:

• Minimum Degree from an accredited University
• Minimum 10 years’ experience in Transfer Pricing within a financial institution or an international accounting firm
• Experience in transfer pricing principles, methodologies, regulations, international tax such as Corporate Tax and Indirect Tax and transfer pricing principles for Asia Pacific region
• Qualified Chartered Accountant or CPA certificate
• Proven track record of successfully developing and implementing transfer pricing strategies that align with business objectives and comply with tax regulations.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to navigate complex transfer pricing issues and provide practical solutions.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and presentation skills, with the ability to effectively communicate complex transfer pricing concepts to non-tax professionals.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5357

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

• Administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Knowledge of KYC & On-boarding of Clients
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements etc
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Qualifications

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• CACS 1 & 2 certified

Applicants who are keen , pls send your resume to: [email protected]

about the company

A reputable bank in Asia with full banking license offering corporate banking to its corporate clients. With a growth strategy, the bank has new headcounts approved in its front office Corporate Banking department.

about the job

• Handling an assigned client portfolio
• Creating, selling cross-selling and following through on corporate banking products to serve the business needs of corporate clients
• Interpreting financial statements and assessing of financial modelling
• Supporting business development and interest/ income fee generation of new and existing clients
• Conducting credit analysis and putting up credit proposals by stipulated deadlines
• Working closely with other relevant teams in corporate banking
• Familiar with cash, trade, treasury & markets etc

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 3 years of RM experience in corporate banking
• Strong knowledge in credit and financial analysis, interpreting financial statements and basic financial accounting knowledge
• Sound knowledge of banking products and services, including treasury, cash and trade finance

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Responsibilities

· Ownership of the Growth, Retention and Profitability of portfolio assigned

· Responsible for preparing & negotiating quotes for all business lines (new business and renewals)

• Handle EB enquiries from clients or business partners on policy matters (e.g. policy documents, premium and movement of employees or premium outstanding)
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Requirements

• Diploma or Degree holder with relevant insurance certificates
• At least 1 year of working experience in the Employee Benefits
• Proficiency in Microsoft Office applications (e.g. Excel, Word, Powerpoint) and Tech Savvy
• Attention to detail and positive attitude with excellent communication skills
• Able to work well independently and in teams
• Able to work under pressure and tight deadlines

• Expense Management: Tracking and analyzing all company expenses, ensuring they are within budgetary limits, and identifying cost-saving opportunities.
• Budgeting: Collaborating with various departments to create and manage budgets, forecasting future financial needs, and monitoring budget adherence.
• Invoice Processing: Verifying and processing invoices from vendors, ensuring accuracy, and making timely payments to suppliers.
• Purchase Order Management: Generating and managing purchase orders, including reviewing and approving purchase requests from other departments.
• Financial Analysis: Conducting financial analysis, such as variance analysis, to assess financial performance and provide insights for decision-making.
• Reporting: Preparing regular financial reports and statements for management, highlighting key financial metrics, and providing recommendations for improvement.
• Compliance: Ensuring compliance with financial regulations and internal policies, including tax regulations and procurement guidelines.
• Vendor Relations: Building and maintaining relationships with vendors and negotiating favorable terms and discounts.
• Data Analysis: Utilizing financial software and tools to analyze data and trends, helping the company make informed financial decisions.
• Continuous Improvement: Identifying process improvements and implementing best practices to enhance the efficiency and effectiveness of financial operations.

Client is a Private Banking operations provider.

Candidate will be part of the Asia Operations Cash team, that is responsible for the processing of cash remittances, FX/MM and FX/MM derivatives. In addition, the team is also in charge of cash management of secondary nostro accounts.

Job Responsibilities:

• Processing of FX/MM and its derivative products, as well as the cash management of secondary nostro accounts and cash remittances
• Ensuring that the services delivered to clients are most efficiently and productively performed
• Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.
• Works closely with colleagues locally and abroad
• Participates in Operations projects
• Proactive drives and implements process enhancement and improvements

Requirements:

• At least 4-5 years of banking transactions & settlements processing experience.
• Experience in Private Banking and background in ABF and TRF/PTRF or MM Derivatives product is a plus.
• Familiar with financial products (Remittances, FX/MM, FX/MM Derivatives, such as various exotic option types, IRS, CCS, OIS and REPO) as well as the market infrastructures, regulations and operational risks related to the trade processing and settlement of these products.
• Knowledgeable about SWIFT messages types.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Responsibilities:

- Provide full support to Business Development Officers

- Liaise with Car Dealers and Hirers for Car financing matter

- Evaluate all Loan Applications

- Credit management for Car Finance etc

- Other ad-hoc duties assigned from time to time

Requirements:

- Minimum Diploma and above

- Able to work under pressure, multi-task and independent

- Positive attitude with pleasant personality

- Knowledge or experience on car related matter is an added advantage

Finance Manager

Headquartered in Singapore, our client is a global investment firm. As a result of business expansion, they are seeking a high calibre individual to join their Finance team.

This role will require you to work closely with key stakeholders to achieve optimal outcomes for Fund Management entities in Singapore and other countries.

You will be responsible for all accounting and tax functions relating to the Fund Management entities, both Singapore and overseas.

Your responsibilities include:

• Maintain oversight over the day-to-day accounting, periodic financial close processes and consolidation.
• Manage the budget and forecasting process as well we provide quarterly updates to key stakeholders.
• Work with tax agents to ensure compliance with local tax filing obligations, liaise with external auditors to resolve accounting issues and coordinate audit process and collaborate with legal.
• Key contact for shareholder reporting matters which include reviewing the consolidation performed by accounting agent.
• Monitor liquidity requirements of the Fund Management entities including treasury management and foreign exchange analysis.
• Support Financial Controller in building up operating policies and procedures.

Experience and Qualifications:

• The ideal candidate should hold a Bachelor’s degree in Accounting/Finance with professional accounting qualification.
• 10 – 12 years of working experience with minimum 6 years’ experience in the investment/ asset management sector. Corporate accounting experience in managing the fund manager’s financials will be advantageous.
• Prior audit experience, with a good working knowledge of MAS CMS licensing requirements.
• Experience in an Asset Management Company or a MNC fund will be ideal.
• Experience in handling Group reporting/ regulatory requirements and presentation materials for Audit Committee/ Board meetings are preferred.
• Demonstrated a proven record of meeting deadlines, strong attention to detail and strong organisation skills.
• Advanced knowledge of MS Applications, strong technical ability and good communication skills are essential.

What the day will look like

• IFRS 17 client projects and remediation
• Client finance and actuarial transformation including the software implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Steering IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Finance Consulting STG APAC in relation to leading and developing the origination, sale and delivery of finance consulting services to new and existing Insurance clients in APAC. Services will be provided in cooperation with the Actuarial STG APAC team and will report to the Head of Finance Consulting STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a qualified accountants with at least 10 years of experience. Similar degrees or qualifications will be considered
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include leading workstreams of multi-million USD finance and actuarial transformation engagements.
• Prior experience of selling consulting services.

About us:

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

We are looking to hire a FP&A Analyst to engage in multiple work streams within financial planning and analysis. This is a high visibility role where you will be primarily working with heads of departments. The role can be based in Singapore

Main responsibilities

• Support FP&A’s core activities, which include but are not limited to: preparing business projections, annual budgeting, and ongoing variance analysis 
• Assist in preparation of financial models 
• Assist in preparation and maintenance of monthly operational and financial data and insights for use by internal and external stakeholders 
• Work closely with business units to provide insightful and quality financial advice
• Perform special ad hoc projects and analysis on a frequent basis

• 2-4 years of relevant working experience in one or more of the following areas: FP&A, strategic finance, transaction services, venture capital 
• Advanced proficiency in Microsoft Excel and PowerPoint. Proficient in building 3-statement models.

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours
2. Staff Wellness
• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness
3. Learning and Career Development
• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund, etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning
4. #TeamLB perks
• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee-driven peer-to-peer recognition platform to honor and celebrate everyday achievements
• Internal Referral program

The successful candidate will manage the Messaging Environment of OCBC Bank and work towards delivering initiatives related to a SaaS environment and build a Centre of Excellence around messaging and collaboration services and related components. Working collaboratively with technology teams, the candidate will help to drive operations and automation to accelerate product delivery and to ensure consistent and stable services. They will ensure Messaging Environment is correctly operated ensuring Security and Stability. As SE of Messaging Services, you will be responsible for day-to-day BAU operations and activities.

Your role will involve ensuring the systems are upgraded, maintained, and implementing best practices in managing the Messaging Infrastructure. You will be responsible to ensure the Messaging infrastructure is monitored, and any issues are identified proactively, thereby reducing service availability impact. Your role would require you to explore and envision the cloud journey through Office 365, or related technologies and implementing them in the bank, ensuring all bank compliance and control policies are met.

Must-have Skills:

• Strong knowledge and hands on experience in applications of Microsoft Exchange servers, Office 365 Exchange Online and its components, and have strong experience in email messaging design, implementation, best practises, and baseline requirements to ensure secured messaging’s services to the business.
• Strong knowledge and experience in configuring and administrating Microsoft Exchange services and Office 365 Exchange Online, such as Transport and rules, Information Right Management (IRM), Exchange Online Protection (EOP), Exchange users/group management, messaging tracing, Sender Protection Framework, DKIM Signing, DMARC etc.
• Good exposure to Microsoft Purview (Compliance) and knowledge in Data Loss Protection, Information Protection, Records Management and Privacy Risk Management.
• Ability to assist in defining, maintaining, and monitoring compliance to Microsoft Exchange Server and Office 365 Exchange Online, and its related components on security and software policies for the business.
• Good hands-on experience in PowerShell and batch scripting for Microsoft Exchange server and Office 365 Exchange Online.
• Working experience in ITSM environment, Incident/Change/Problem management etc.
• Able to work independently and as a strong team player with minimal management supervision.
• Identify opportunities to innovate and enhanced service delivery.

Good to have Skills.

• Experience in Financial Services industry would be a plus.
• Positive Attitude and able to manage stakeholder expectation.
• Experience in project delivery such as Microsoft Exchange upgrade, emails migration, decommission etc.
• Relevant Microsoft Certifications would be a plus.
• Relevant certifications on Public Cloud would be a plus.

Knowledge, Soft Skill & Abilities

• Excellent communications skills, with the ability to explain complex technological ideas and concepts in a way that is understandable to a non-technical audience.
• Exceptional teamwork and excellent interpersonal and communication / information sharing skills with sense of responsibility, attention to detail and proactive management as well as strong situational analysis and decision-making abilities.
• Outstanding Analytical Skills and Decision-making skill.
• Good experience in documentation and document management
• Extensive experience, collaborating with vendors, professional services, and providers.
• Bachelor’s degree and/or equivalent in Information Technology, Computer Science or Technology Management.
• Relevant 8 Years of experience in administrating, troubleshooting and root cause analysis of Microsoft Exchange 2013, 2016 and 2019 and related messaging components in a multi email domains environment.
• Relevant 4 years of experience in Office 365 Exchange Online management such as Azure AD/, Azure AD SSO for cloud applications, etc.

TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Job Overview:

By joining the team, you will get exposure to various in-house and vendor applications used in Canadian retail banking space specific to Personal & Business Banking portfolios. You will get an opportunity to work on several latest technologies and cloud platforms as well as legacy systems built on mainframe for CORE banking. We welcome candidates with some support experience in these platforms and are happy to provide on the job training.

Responsibilities:

• Provide Follow-The-Sun support for Personal, Business Banking & Cards portfolios adhering to ITIL process for incident, change, problem & knowledge management
• Proactively monitor Canadian end of day batch in both distributed & mainframe environments, log incidents in ServiceNow and resolve or escalate to L3 to resolve
• Monitor ServiceNow queue, ensure team picks up items within SLA and follows protocol.
• Help team when working on incidents or with engaging Infra L3/Infra teams in calls.
• Manage shift rota and ensure resource availability throughout the week
• Facilitate calls with L3 to speed up resolution of problem records to reduce incidents
• Assign change tasks on time and ensure team reviews & actions per plan
• Identify opportunities to reduce manual work and drive efficiencies
• Monitor progress of critical incidents and provide timely management updates
• Always adhere to TD's standards and policies & follow disaster and business recovery plan

Job Requirements:

• Tertiary education & preferably with ITIL V3/V4 certification.
• 3-6 years of application support experience with an understanding of infrastructure
• Have a deep understanding of ITSM concepts such as Incident, Problem, Service Request & Change management practices
• Working knowledge in UNIX, Windows, CA-7 & Autosys. IBM Mainframe knowledge is nice to have, but the candidate can be trained in Mainframe
• Work independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls and flexible with schedule
• Follow standards and protocols defined without deviation
• Due to the need for interactions with colleagues in North America, the working hours will be 8.30 AM - 5.30 PM / 12.30 PM - 9.30 PM with an hour of break, 12 X 7 coverage including public holidays, with weekly time offs. Hybrid working arrangements are available as well.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their potential.

about the company

Our client is a growing regional corporate bank with a strong presence in the Asian market has an approved headcount for a Credit Analyst.

about the job

• Preparing credit applications, financial reports and projections for a portfolio of corporate clients by stipulated deadlines
• Perform analysis on financial information, forecasts, performances and preparing financial models and projections
• Working with RMs and the Marketing Team on credit-related matters
• Conducting research and analysis on the industry and market

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Bachelor degree in Business and Finance related disciplines
• At least 3 years of corporate banking credit experience in Banking & Financial Services
• Good understanding of accounting, interpreting financial statements and credit and financial analysis
• Good proficiency in Chinese language, as the Credit Analyst may need to communicate with native Chinese speaking stakeholders in the Head Office

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)