Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Finance Manager to join their Finance Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Finance Manager:

• Oversee daily Finance Department operations
• Manage cash flow and full set of accounts
• Approve AP entries, payments, and reimbursements
• Monitor AR aging for timely collections and generate monthly management reports
• Develop annual forecasts and budgets
• Compute sales commissions
• Review and manage GST filings
• Process BG & LC applications and handle government statistics returns
• Prepare tax and audit schedules
• Perform ad-hoc duties as assigned

Requirements:

• Degree in Accountancy
• At least 4 years of relevant experience and experience with Project Accounting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

H/Advisors Klareco is headquartered in Singapore with a regional network of offices. We operate globally through the H/Advisors network and Havas Group.

Reporting to the Finance Manager, your key responsibilities would be on accounts receivables and payables for the Asia division, which includes:

• Processing of invoices, expenses, staff claims, credit card transactions and petty cash and reconciling supplier statements
• Billing of clients including expense billing and ad hoc project billing on a monthly basis and in line with the finance timetable. This will involve billing in multi-currency.
• Inter-company reconciliations, preparing payment runs and processing payments.
• Management and financial reporting
• Preparing monthly balance sheet and profit & loss schedules for audit and tax purposes
• Liaising with external auditors, bankers, vendors and service providers
• General filling and administrative team matters
• Any other ad hoc tasks as assigned by the Finance Manager
• Assist with various administrative tasks, including scheduling appointments, running errands, and organizing events on behalf of the Management

Desired Skills and Experience

• Having worked in an accounts department with purchase ledger and billing experience
• Excellent organisational skills, ability to prioritise work and meet deadlines
• Proficient in Microsoft Excel
• Excellent communication and interpersonal skills

Only shortlisted candidates will be notified.

Job Description & Requirements

Duties and responsibilities of the job
(1) Accounts Receivable
• To prepare tax invoices, debit notes, credit notes
• To code, input and update all records into the relevant system.
• To prepare refunds to customers and dealers.
• To prepare collection summary and debtors reports.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

• Preparing and processing financial documents such as bills, receipts, and invoices.
• Updating and maintaining the database, financial records, and filing systems.
• Tracking and monitoring financial transactions.
• Reviewing financial records, documents, and information to ensure their accuracy.
• Performing account reconciliations and audits.
• Reporting financial discrepancies, errors, and customer complaints to the supervisor.
• Compiling financial spreadsheets, reports, statements, and other documents, as needed.
• Providing customer service by answer questions and resolving queries and issues.
• Ensuring that the financial office supplies are maintained.
• Assisting with administrative tasks such as filling out forms, filing, and answering phone calls and emails.

Key Responsibilities

• Handle and liaise with support partners to resolve administrative and operational matters for the team
• Handle clients' enquiries/ needs and assist in servincing their requirements
• Establish good rapport with clients
• Assist the team in executing investment transactions
• Assist the team in monitoring clients' investments positions
• Handle new account opening, account maintainance, credit application, etc.
• Handle any periodic reviews i.e. credit, KYC and Client Risk Questionnaire
• Highlight suspicious activitities/ behaviour of clients and staff (e.g. account irregularities) to the team and respective departmants responsible for it
• Attend all Compliance and mandatory training required by the local regulators
• Understanding the bank's KYC/AML/CDD framework
• Input of deals into the bank's proprietary system or raise appropriate deal tickets

Qualifications

• Degree in any discipline
• At least 5 years of experience working in a similar role/ capacity in the banking industry
• CACS papers 1 & 2 certified

1. Invoice Generation and Distribution. Generating invoices accurately and timely for goods or services rendered to customers. This includes ensuring that invoices contain all relevant information such as invoice numbers, payment terms, and itemized charges. Additionally, distributing invoices to customers via mail, email, or electronic invoicing platforms.

2. Payment Processing and Application. Recording and processing customer payments received through various channels, including checks, credit cards, electronic funds transfers (EFTs), and online payment portals. This involves accurately applying payments to customer accounts and reconciling payments against outstanding invoices.

3. Customer Inquiries and Dispute Resolution. Responding to customer inquiries regarding invoice discrepancies, payment issues, or billing disputes in a timely and professional manner. This may involve investigating payment discrepancies, coordinating with internal departments or sales teams, and working with customers to resolve outstanding issues to ensure timely payment.

4. Aging Analysis and Collections. Monitoring accounts receivable aging reports to identify past due accounts and following up with customers to collect outstanding balances. This includes sending reminder notices, making collection calls or emails, and negotiating payment arrangements or settlement agreements with delinquent customers to expedite cash collections.

5. Credit Risk Assessment. Assisting in evaluating the creditworthiness of new and existing customers by analyzing credit applications, financial statements, credit reports, and payment history. This involves assessing credit risks, establishing credit limits, and recommending credit terms or payment terms to minimize bad debt losses while maximizing sales opportunities.

6. Reporting and Analysis. Assisting in the preparation of AR aging reports, cash flow forecasts, and other financial analyses to monitor the performance of the AR department and identify trends or areas for improvement. This may involve analyzing key performance indicators (KPIs) such as Days Sales Outstanding (DSO), bad debt reserves, and collection efficiency to support decision-making and financial planning.

1. Invoice Processing. Responsible for accurately processing incoming invoices from vendors, ensuring they are properly coded, approved, and entered into the accounting system in a timely manner. This involves verifying the accuracy of invoice details, matching invoices with purchase orders and receiving documents, and resolving discrepancies as needed.

2. Vendor Management. Assisting with the maintenance of vendor records, including setting up new vendors, updating vendor information, and resolving any issues related to vendor payments. This may involve communicating with vendors regarding payment inquiries, resolving disputes, and ensuring compliance with vendor agreements and terms.

3. Payment Processing. Supporting the timely and accurate processing of payments to vendors and staff, including preparing payment batches, generating checks or electronic payments, and reconciling payment records. Assist with managing payment methods, such as ACH transfers, wire transfers, and corporate credit cards.

4. Expense Reconciliation. Assisting with the reconciliation of corporate credit card expenses, employee reimbursements, and other types of payables. This involves reviewing expense reports, verifying supporting documentation, and ensuring compliance with company policies and procedures.

5. Financial Reporting. Supporting the preparation of financial reports and analyses related to accounts payable activities, such as aging reports, accruals, and cash flow forecasts. Assist in gathering data, performing calculations, and generating reports to help monitor AP performance and identify areas for improvement.

6. Compliance and Controls. Assisting in maintaining compliance with internal controls, accounting standards, and regulatory requirements related to accounts payable processes. This includes ensuring proper segregation of duties, adhering to approval workflows, and assisting with audits or reviews of AP transactions.

The Perks...

• Opportunities for overseas training
• Competitive remuneration package (Base salary + Commissions)
• Employee Benefits
• Great career advancement opportunities within a fast growing global organization
• Effective training programs
• And more....

Desired Skills:

• Excellent interpersonal and communication skills
• Self-motivated and good team player
• Sales driven, positive and results-oriented
• Proactive and service-oriented with a can-do attitude

What's Required?

• Manage and acquire new business opportunities
• Provide excellent customer service to clients
• Build and maintain positive relationships and rapport with stakeholders
• Analyze and understand developing market trends in the region

Desired Qualifications:

• No prior sales experience is required
• SCI certifications (BCP, PGI, ComGI and HI) are a plus if already achieved
• Second languages (Hindi, French, Indonesian, Russian, Spanish, Portuguese, Mandarin & etc.) are a plus as most clients are foreigners

Your role :

Want to work at one of the world’s leading financial services firms?

You’ll:
• Gain invaluable hands-on experience working with business experts
• Get to know the markets from the capital raising stage to disposal
• Learn technical skills
• Provide M&A advice and learn how to work on spinoffs, takeovers, exchange offers, takeover defense and the formation of joint ventures
• Analyze corporate and financial information and build models to review financial performance and the value of companies
• Develop strategies to maximize our clients’ diverse objectives
• Develop your skill set through interactive, informative sessions and on-the-job trainings
• Join networking sessions to get to know your peers and expand your network

Your team :

You’ll be working within our Investment Bank’s Global Banking business where you’ll get to experience our culture and atmosphere by taking on the responsibilities of a full-time analyst. You’ll work closely with our Global Banking country and sector coverage teams, as well as our product teams. There, you'll learn how to provide coverage, about advisory, capital markets and financing solutions for corporate, financial institutions and sponsor clients.

Diversity helps us grow, together. That’s why we're committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise :

You need to be graduating by July 2024, or with less than two years of work experience. It doesn’t matter what you’re studying. (it really doesn’t.) But we’d like to see evidence that you can:
• analyze a problem, take a view and come to a decision
• plan, organize and communicate well
• make things happen
• stick with a task
• work in a team
• come up with ideas

Perhaps you’ve organized a fundraising event or taken part in team sports? Or persevered and passed an exam in a subject you found challenging? Think about how things you’ve achieved match the skills we’re after.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Finance Analyst to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Assist in preparing of project estimate and forecast
• Tracking of project budget, ensuring it does not deviate from forecast
• Handle Invoicing and Billing, ensure accurate billing from vendor and payments are make accordingly.
• Ensure no duplicate payments are made, liaising with vendors and the relevant depts
• Monitoring project activities, particularly relating to project budget and expenses
• Work closely with PM on Project budget and Resource Budget

Requirements:

• Background in Finance / IT / accounting
• Possess 2-4 years of relevant project finance experience, supporting technology/IT related projects
• Past experience in keeping track of project budget, expenses
• Past experience handling invoice and billing, interacting with vendors
• Possess strong excel skills
• Effective communication and interpersonal skills to collaborate with project teams and stakeholders at all levels.

Job Description

Prepare and analyse the monthly/quarterly financial reporting packages, and annual financial statements under the financial reporting standards to ensure accuracy and completeness

Lead financial review including monthly financial and quarterly business reviews, planning, forecasting, and ad hoc analytics

Involve in daily analysis of trade flows or transactions and be knowledgeable of and ensure compliance with commodity trading and accounting standards and other compliance requirements

Establish and/or enhance internal control and processes within accounting function, including developing and/or maintaining accounting manual and policies

Identify opportunities for process and controls improvements and execute them to raise operational efficiency and enhance the quality of financial reporting

Manage and support audit and review process by external auditors, internal control/audit team

Manage company's fund and ensure the overall company’s goals and objectives are achieved

Requirements

Possess a Master’s Degree in Finance/Accounting or equivalent professional qualification (e.g., Chartered Accountant or its equivalents)

At least 10 years of relevant working experience with at least 5 years in a commodity trading company experience in audit of commodity trading firm desired

Strong leadership skills with a dedication to driving and achieving results

Bilingual in both spoken and written English & Chinese languages as this position is the key financial person to deal with colleagues in our China headquarter and offices

Able to manage multiple priorities and work well under time pressure

II. JOB PURPOSE

To lead finance integration.

Divisional Manager/ Finance Manager

III. KEY RESPONSIBILITIES

Functional

• Lead the Finance integration of newly acquired schools with finance systems.
• Able to work with multiple systems like SAGE 300, IBM TM1 and CognoseController
• Ensure adherence to statutory and legal requirements of acquired entities.
• Ensure transfer pricing and other statutory compliance of acquired entities aredone as per statutory requirements and as per group policy.
• Transition of statutory audit to big 4 smoothly and completion of audit on time.
• Formulate policies and procedures for greater process efficiency and tightercontrols
• Provide a detailed financial support to the operational activities as and whenrequired
• Should be able to study and analyse Due Diligence reports

People Interaction

• Should interact with service provider of various IT service provider.
• Liaise with other functional managers in different geographies to put thefinances and accounts in context.
• To supervise and provide guidance to staff members in finance matters.
• Liaise with auditors to address identified audit lapses and/or implement auditrecommendation.
• Should lead a team and must be a good team player •

Key Skills/ Competencies

• Able and manage to work independently.
• Support the Global finance Head in day to day financial matters.
• Stakeholder / Leadership team management

IV. JOB REQUIREMENTS

Minimum Qualifications

• Chartered Accountant/CMA
• Strong analytical skills and systemic thinker to plan
• Experience to work with system like SAGE 300, IBM TM1 and CognosController ·
• Compliance oriented and highly organized ·
• Results-driven and professional focused •

Experience

Minimum 8 and maximum 15 years of relevant experience Experience in school.

Workschedule - 5.5days as week - ONSITE

Job Highlight

Salary: $2000 per month

Contract: 6 months

Working Location: Nearest to Little India MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Oversees credit evaluation, cash and investment, foreign currency hedging and bonds issuance.
• Provide administrative support to the credit evaluation team.
• Assess the financial health of stakeholders by performing financial evaluation
• Recommending appropriate risk mitigation measures.

Job Requirements

• Only Singaporean need to apply.
• Min A Level/ Diploma Qualification
• Experience in using Microsoft Office and data analytical tools (Python, PowerBI, Tableau) is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Our client is in the F&B IT industry in Singapore. Due to their current expansion plan, they are looking for a Finance Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities:

• Managing full set of accounts
• Responsible for assisting monthly closing and financial operations
• Timely reconciliation of inbound and outbound payment in compliance with accounting policies.
• Collaborate with sales department for the payment collection process.
• Ensure precise and timely disbursement of payments to suppliers.
• Collaborate with procurement department to ensure the accuracy of invoices.
• Any other ad-hoc jobs as assigned

Requirements:

• Minimum Diploma in Accounting/Business Administration or relevant field of study equivalent
• Minimum 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established company, one of the leading players providing energy solutions in market. Due to their current expansion plan, they are looking for an Assistant Finance Manager (FP&A) to join their team, in hopes of developing the current high performing team. They are located in the North.

Job Responsibilities:

• Analyze business performance thoroughly.
• Assist in business planning with financial analysis.
• Provide financial and operational support to various teams.
• Offer finance insights for informed decision-making.
• Prepare accurate financial reports, and forecasts and budgets.
• Review monthly work progress and variances.
• Compile monthly performance reports.
• Provide support for budgeting and ensure compliance with policies and standards.
• Build and maintain strong partnerships with business units.
• Contributing to other ad-hoc duties as assigned.

Requirements:

• Min Degree in Finance or any relevant field.
• Min 5 years of relevant working experience.
• Prior experience in Audit Firm is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

Temp Finance Executive (Account Receivable) x1

Address: Taman Jurong (healthcare)

1 Month – 3 Month Renewable/Convertible

Budget: $3.1k - $3.9k

Working Hours: Monday to Friday: Office hour

Job Responsibilities

• In-charge of Account Receivables function including email and printing and mailing of residents’ invoice copies. Ensure copies of all printed invoices are files and kept for audit
• Responsible of update all receipts from residents in system. Perform follow up on outstanding receivables and issue monthly statement of account to residents or residents’ next of kin.
• Work closely with Medical Social worker to manage account receivable, review debtors aging report, outstanding fee, etc.
• Responsible to bank in cash and cheque into the bank accounts and tallied with bank-in slip. Ensure all bank-in slip are properly file and kept.
• Responsible for submission and reconciliation for any discrepancy of invoices in the ILTC Portal and any applicable funds.
• Manage government grants receivables and maintaining records of grant utilization
• Take charge of collection of Medifund projection, collection, accounts and audit
• Check and prepare refund to patient after discharge
• Review and attend to issues and queries on invoices and collections.
• Perform other ad hoc assignments as and when required. Adhere to all relevant Finance policies
• Handle month end journals
• Assist in preparation of schedules and reconciliation of accounts
• Any other duties as directed by Manager, Finance.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Job Description

· Assist in defining requirements and designing applications to meet business

• Provide end user support in the SAP Finance modules (FI/CO: General Ledger, Account Payable, Account Receivable, Internal Order, Project System, Asset Account, Funds Management).

• Basic knowledge in SAP Sales and Distribution and Procurement modules.

• Liaise with users and Business Process reps to discuss about new requirements and address day-to-day Production issues.

• Support month end and year end closing activities.

• Provide training to end users.

· Process and application requirements.

Primary Skill

SAP FI CO Finance

About PromisLand Independent:
Established in 1986, PromiseLand Independent has been a pioneer in the financial services industry, consistently providing innovative solutions to help clients achieve their financial goals. With a comprehensive range of products and services including investments, life and general insurance, we are committed to delivering the highest quality advice and support to our clients.

Position Overview:
We are seeking a dedicated and knowledgeable Insurance Specialist to join our team. The Insurance Specialist will serve as the resident expert in Accident & Health (A&H) and Life insurance products solutions offered by PromiseLand Independent. This role is not sales-focused but rather, centered around providing technical expertise, conducting product reviews, and offering specialised advice to Sales Advisers.

Key Responsibilities:

· Conduct regular reviews of insurance products and providers to ensure alignment with client needs and market trends.

· Provide technical expertise and specialised advice on A&H and Life insurance products to Sales Advisers.

· Offer coaching and training sessions to Sales Advisers on insurance products and industry updates.

· Ensure compliance with all regulations set by PromiseLand Independent and external regulatory authorities.

Qualifications:

· Diploma in Finance, Business, or related field (preferred).

· At least 3 years of experience in the insurance industry, with a focus on A&H and Life insurance products.

· Strong understanding of insurance regulations and compliance requirements.

· Excellent communication and interpersonal skills.

· Proven ability to provide technical guidance and support to colleagues.

· Relevant industry certifications (e.g., ChFC, CPF, CLU) are a plus.

Why Join PromiseLand Independent:

· Opportunity to work with a pioneering company with a long track record of success.

· Collaborative and supportive work environment.

PromiseLand Independent is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Job Description & Requirements

1. In charge of the company entire Accounting department. Overview of quarterly budget, monthly closing, monthly GST submission, monthly cash flow budget.

2. Ensure on time payment to all our suppliers, ensure on time collection of receivable from our clients.

3. Able to traveling oversea to discuss with our clients and collection of any outstanding amount.

4. Training of team member in accounting departments. Review performance of accounts managers.

3. Report to CEO on monthly basis of all kinds of report.

4. Help in yearly accounts closing and in charge for the entire audit process

5. in charge of company finance, including of Commutation with bank to facility of Loans.

Leads the establishment of a finance shared service centre Lead a team in the billings, AP, AC, GL, accounting functions.

Manage cash flow and optimise cash balances by tracking transactions.

Maintain strong control ensuring all group policies, tax and other statutory requirements are complied with.

Job Description:

1. Handle billing and basic accounting duties
2. Assisting with data entry
3. Managing and organizing files and document
4. General admin support for the accounts team
5. Any other ad hoc duties

Working Hours

• Monday to Friday
• 9am to 6pm
• Hourly rated
• 3 Months Contract

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement.
• Perform pre-processing review of customers’ submissions and conduct documentary checks.
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers.
• Liaise with client on updating transaction statuses and support addressing transaction related queries.
• Contribute to various process improvements and other projects as allocated.

Requirements

• Knowledge of UCP, ISBP, URC, ISP, URDG
• At least 1-3 years of trade operations experience covering all imports and exports products.
• Ability manage daily operations with strong risk awareness, analytical and problem-solving skills.
• Self-starter who can work effectively in a team setting.
• Good interpersonal skills, decisive in communications.
• Resilient and flexible in challenging circumstances.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

TAI ER was launched in 2015 Guangzhou, is a unique chain restaurant that featuring Suancai & Fish and aims to introduce classic Sichuan Cuisine to the world.

Currently has 400+ branches in most of the cities in China, such as Beijing, Shanghai, Guangzhou and Shenzhen.

First oversea branch is located in Singapore. TAI ER are spreading their wings to more new market at Singapore, Malaysia, Canada，Thailand, Korea and United States, hoping the world enjoys this unique and flavorful Sichuan taste

【太二酸菜鱼】是九毛九集团旗下餐饮品牌。九毛九集团经营至今已逾25年，就职员工逾1万人，并在2020年1月于香港交易所挂牌上市成为国际控股公司（HK.09922）。【太二酸菜鱼】已于2021年7月在星耀樟宜开设本地第一间‘太二酸菜鱼旗舰店’。

Position: Finance & Tax Lead

Report to : Director of International Business Division

Location : Dhoby Ghaut

Working Hours : 9am-6pm, 5 Days Work Week

Benefits : Medical Claim, AWS, Staff Discount etc

Job Responsibility

• Monitor and ensure compliance of finance and accounting operations and taxation in accordance with accounting standards and tax laws.
• Maintain proper financial controls and documentation for audit trail.
• Coordinate the performance of internal audit and Enterprise Risk Management through an outsourced service provider.
• Prepare annual budget and compare to actual results with a view to identifying,explaining and correcting variances as appropriate.
• Provide insightful information to management team to aid in long-term and short-term commercial decision making.
• Prepare financial reports and analysis for management, board and audit committee meetings.
• Advise HQ finance regarding to local laws and regulations

Qualifications

• Bachelor in Accounting, Finance or relevant field
• Relevant certification (e.g. CFA/CPA/ACCA) is a plus
• Minimum 4 years experience in Accounts/ Finance is preferred
• Leadership abilities
• Excellent communication and interpersonal skills; great team player
• High degree of personal initiative, flexibility and ability to work well under deadlines and without supervision
• Fluent Chinese communication skills, both written and verbal to lias with Headquarters