Hybrid Work Mode : 1 Day Work at home per week!

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Attached to Premier Wealth Segment Support
• Support the premier RMs in branches operationally
• Premier Credit Administration
• Segment support in administrative aspects
• Cross referrals to RMs for portfolio reviews
• Other adhoc duties as assigned.

Requirements:

• Min Diploma/ Degree
• Must have experience in sales and service support environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We are looking for talented and highly energetic, result focused account executives/account managers for our Singapore office. The candidate will be responsible to generate new business for the organization. The role offers exciting growth and learning opportunities.

Key Responsibilities:

• Manage the entire sales process from prospecting to close using consultative sales methods.
• Develop and manage managerial level relationships at small and medium size organizations.
• Maintain a high level of Sales activity.
• Build a healthy opportunity sales pipeline to achieve and exceed monthly/annual sales quota
• Drive the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.
• Qualify prospects against company criteria for ideal customers and sales.
• Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to decision makers.
• Draft and deliver proposals.
• Work with technical staff, product specialists and customer service where required to address customer requirements.
• Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
• Provide forecasts on best case and most likely sales volumes over relevant time periods.
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

Desired Skills:

• Experience with in B2B selling preferrable media selling, consultative sales
• 1-3 years of B2B sales experience
• Exposure to HR software, SaaS sales would be an advantage.
• Track record of over achieving sales target.
• Able to self-motivate and work independently.
• Ability to effectively manage time, prioritize tasks and work within deadlines.
• Proficiency in Power Point, Excel and MS word.
• Excellent verbal and written communication skills in English.

• Generate payment proposals to effect payments via various modes e.g. cheques, transfers, interbank GIRO etc.
• Vet through invoices or payment requests.
• Monitor payments via Direct Debit Authorisation (DDA) and ensure payments are processed in a timely manner.
• Request funds from institution.
• Review and follow up on open items in bank clearing account.
• Follow up with payment requestor for reissuance of expired cheques and long outstanding reconciling items.
• Assess the withholding tax status of invoices from overseas vendors and file withholding tax return within stipulated timeline.
• Preparation of withholding tax schedule.
• Complete bank statement posting and Accounts Payable clearing before the month-end closing.
• Assist in mail sorting according to the planned duty roster.
• Train and guide junior staff and assist in resolving difficulties encountered by them.
• Other ad-hoc duties as assigned.

Requirements

• Diploma in Accountancy or equivalent
• Experience in Accounts Payable or Accounting is preferred
• Experience in SAP is preferred
• Proficient in Microsoft Office
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• Strong interpersonal, communication and analytical skills
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Key Responsibilities

• To provide in-house secretarial services in managing and administering day-to-day operation of secretarial practices and requirements in accordance with the applicable rules and regulations.
• To assist in corporate exercises relating to corporate secretarial functions.
• To ensure proper maintenance of all secretarial documents.
• To keep record of statutory deadlines and be responsible for respective filing.
• To prepare resolutions, minutes of board and board committee meetings, annual returns and statutory documents.
• To organize, attend and prepare minutes of Board, Board Committees’ and Shareholders’ meetings.
• To assist in the preparation and release of announcements.
• To assist in the preparation of Annual Reports and Circular to Shareholders.
• To assist with the research, collation and preparation of presentations and other documents.
• To liaise with external corporate secretarial providers.
• To arrange for legalization/notarization of documents.
• To be able to handle secretarial duties with minimum supervision.
• To attend any ad-hoc assignments, administrative and/or others ad-hoc assignments.

Requirements:

• At least 2 years working experience in company secretarial practice.
• Bachelor's Degree, Law, Business Studies/Administration/Management, Secretarial or equivalent
• A member of SAICSA / CSIS, or pursuing ICSA, ICSA graduate.
• Familiar with the Companies Act, Code of Corporate Governance and SGX Listing Requirements and other relevant regulations
• Trustworthy, able to maintain confidentiality with integrity and commitment
• Good command of written and spoken English and Chinese and ability to communicate effectively and computer literate
• Positive working attitude, meticulous and able to meet deadlines
• Independent, self-motivated and possesses good interpersonal and people skills
• Organised, committed and able to multi-task in a fast-paced working environment

· Oversee the day-to-day operations of invoices/claims processing of assigned institution(s) to ensure that the team meets the stipulated timeline.

· Review journals for reclassification, adjustments and recurring transactions within institutions’ timeline.

· Submit accruals for unprocessed invoices, payment requests and reimbursement claims at month-end.

· Follow up on reconciling items and long outstanding items for early resolution, and disputes invoices with relevant parties.

· Ensure follow up actions are taken to clear long outstanding debit and credit balances.

· Assume a leading role in department projects.

· Supervise, train and manage staff including setting of KPIs and conducting regular feedback sessions.

· Review work processes to promote efficiency and strengthen internal control procedures.

Other ad-hoc duties as assigned.

REQUIREMENTS:

• Degree in Accountancy or equivalent
• Minimum 5 years' experience in Accounts Payable function and overseeing an accounts team in a supervisory or managerial capacity
• Experience in SAP is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
  • Involved in payroll processing and its related duties
  • Analyse reasons for variation in manpower expense for monthly adhoc reporting
  • Regular review on compliance to statutory requirements.
  • Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
  • Liaise with internal and external auditors and/or tax agents on payroll related matters.
  • Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

REQUIREMENTS:

- Hands on SAP HRIS system preferred

- Able to start work immediately or on short notice

- Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Scope:

• Maintain partial/full sets of accounts and assist to prepare monthly management accounts
• Accounting for property development/investment projects
• Loan administration functions
• Liaise with auditors, tax agent and consultants on compliance matters
• Manage cash flow and working capital
• Support the team on ad hoc assignments and project implementation

Requirements:

• Minimum Degree in Accountancy with 3-5 years of relevant full sets experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

1. Assist on accommodation bookings/pick-ups for VIPs from overseas
2. Making lunch/dinner reservation
3. Maintain contacts information on Outlook
4. Scanning of documents for e-archiving
5. Disseminating signed documents
6. Filing of documents
7. Handling of incoming and outgoing Mails.
8. Provide support on company events
9. Assist on preparing and distribution of hampers and gifts to business associates
10. Assist on office relocation (Packing/unpacking)
11. Any other duties assigned by the Executive Chairman

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Administration - Act as receptionist and first point of call for all visitors to the office. Diary and calendar management. Invoicing and Expenses - account and credit card reconciliation, invoicing and petty cash. Ordering groceries, stationary, office catering supplies & daily lunches and organizing office laundry service. Coordinating courier deliveries and collections and daily post.

Facilities - Responsible for facilities, maintenance and upkeep of the office. Manage sub-contractors on maintenance, cleaning, security, waste and other soft services. Coordinate services with building management and/or landlord. Oversee maintenance and upkeep of gym equipment.

HR Administration - maintenance of HR database, new hire and leaver process, holidays and attendance tracking, visa applications, assisting staff with relocations. Managing healthcare and various benefit policies, mobile phone contracts etc.

Update and communication health & safety manual and procedures.

Manage travel arrangements for all staff.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Hybrid Work Mode : 1 Day Work at home per week!

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Responsibilities we will trust you with are:

• Actively identify, develop and convert business opportunities from new and existing clients
• Demonstrate an in-depth understanding of clients’ business and source of wealth generation
• Ensure coverage of all relationships through client engagement, risk profiling and financial planning
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Help clients achieve broad financial/investment goals related to the creation and management of wealth
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs
• Plan and prioritize activities to maximize revenue growth and client satisfaction
• Ensure strong controls and effective operational and administrative tasks including compliance on regulatory requirements
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism

• Review and assess inpatient and outpatient health insurance claims, including medical, surgical, and hospital claims.
• Ensure claims are in line with policy coverage, terms, and conditions, and compliance with all relevant regulations and guidelines.
• Ensure timely conclusion of claim settlements within agreed turnaround times.
• Investigate complex cases or client complaints, providing effective solutions.
• Liaise with healthcare providers, policyholders, and internal teams to gather necessary information for claims evaluation.
• Assist in identifying fraudulent claims or unusual patterns and escalate where necessary.
• Collaborate with team members and supervisors to improve processes and ensure continuous quality improvement.
• Maintain accurate records and documentation of all claims assessments and decision.

Requirements

• Minimally GCE O level and above
• prior clinic claims experience would be preferred
• able to start work on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Ensure timely and accurate recording of suppliers’ invoices and employees’ claims into ERP system
• Check the invoices in the Procurement-to-Pay System, Coupa, and ensure all invoices are taken into ERP system
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents
• Follow up with accrual of expenses incurred by the company where invoices have not been received
• Process suppliers’ payments, including generating payment vouchers, preparing cheques and online payments
• Close follow up with payment approvers to complete the payment process
• Assist in supplier reconciliation
• Assist in preparation of AP schedules
• Participate in the month-end / year-end closing process and ensure timely completion of the closing process
• Any other tasks assigned by Team Lead / Finance Manager

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The key responsibilities:

• Manage recruitment and selection activities of clinicians to support the operations and services needs.
• Oversee the onboarding process for new hires to ensure a smooth integration into the institution
• Manage the offboarding activities, analyze trends and work with management to support the retention initiatives
• Manage day-to-day inquiries from staff/management and provide professional HR advice on interpreting HR policies, procedures, initiatives, and issues.
• Facilitate and support the performance appraisal process to ensure objective performance reviews, promotions, salary benchmarking exercises, and career development for medical staff
• Participate in planning and executing various employee engagement and recruitment initiatives and events.
• Prepare manpower reports for submission to both internal and external stakeholders.

Requirement:

• At least a bachelor degree with at least 3 years’ experience in human resource management. Candidates with more experience may be considered for a Senior position.
• Strong knowledge of HR processes and best practices.
• Fast learner and able to work independently and in a team to deliver results under tight timelines
• Detail-oriented with a flair for numbers and highly organized
• Excellent communication and interpersonal skills.

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

· Responsible for the timeliness and accuracy of invoices, adjustments sent to customers including preparation of reports

· Analyse and provide solution paths for exceptional scenarios

· Analyse and tabulate the adjustments

· Test new initiatives that may be introduced into the various systems

· Process daily bill check/refund

· Any other project work that may be assigned

· May be requested to work overtime or/and weekend when required

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Handle day-to-day grant-related financial matters, month-end and year-end accounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balance sheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pressure and work within tight deadlines
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• Lead effective implementation of projects in Deposit Group
• Handle requirement analysis, functional specification review and sign off
• Effectively engage with business and technology stakeholders at all levels
• Working with a team in preparation of UAT plans, scenarios and test cases and execution of UAT
• Lead defect management, scope creep and risk identification
• Prepare target operating models and provide end user training
• Handle management reports and dashboards
• Initiate and execute process improvements targeting productivity, standardization, and risk controls
• Contribute towards planning activities of the department

Requirements

• Degree in Banking/Finance/Business with at least 3-5 years of experience in Account Services (customer account opening/update/closing) & credit limits creation/update operations or related function
• Experience in project management an added advantage
• Ability to manage projects with strong risk awareness, analytical and problem-solving skills
• Good interpersonal skills, decisive in communications

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Scope:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Enhance delivery through the integration of technology in learning.
• Perform administrative duties and maintain accurate training records.
• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

• ACTA certification
• Diploma/Degree from a recognised insitution
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
• Experience in Workforce Planning preferred.
• Self-motivated team player
• Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.

Requirements

• Diploma in any discipline with at least 2 years’ relevant Payroll experience for Senior Assistant Executive.
• Meticulous with an eye for detail
• A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Scope:

• Reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention,
• Recommend and provide risk mitigating plan for senior management consideration,
• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.
• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Pogress tracking through update and reporting,
• Provid AML advisory support to internal stakeholders where required.
• Assists with risk management projects and activities, including optimisation,
• Ad hoc related duties as assigned

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Business related discipline
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Jobs Responsibilities

• Performing day-to-day checking of invoices in compliance with financial policies and procedures in a timely and efficient manner.
• Other ad-hoc duties as and when assigned

Job Requirements

• Min. GCE A Levels/Diploma
• Training on the job provided

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for month end closing (i.e. preparation of reporting pack – Profit and Loss, Balance Sheet, Note to Profit & Loss and Balance Sheet) and audit schedules
• Prepare bank reconciliation, intercompany recharge and reconciliation, journal entries for accrual and prepayment during month end
• Assist in monthly management reporting and budget
• Handle Statistic surveys as and when required.
• Any other accounting duties as assigned

Requirements:

• Degree n Finance/Accountancy/Banking, or equivalent
• Minimum 2-3 years working experience of handling full sets of account independently
• Proficient in SAP system and MS office skills (Excel)
• Proactive, responsible and committed team player

As a Cargo Executive, you will support the Cargo Manager and coordinate with the Cargo Sales to achieve revenue targets and generate ancillary revenue. You are to ensure that cargo shipments are handled and stored according to Standard Operating Procedures (SOPs) and handling requirements.

Mainly, you need to be good at customer service. And related experience in Air Cargo Reservations will be an advantage.