About

This is a full-time on-site role for an Administrative Assistant at Len Meng Engineering & Construction Pte Ltd in Tuas.

Responsibilities

• Process, sort and distribute incoming mails internally in a timely manner
• Answering daily phone calls
• Sales Process eg: Quotation, Purchase Order, Delivery Order, Invoices
• Organizing and maintaining files
• Data Entry and Ad-hoc administration duties as required.

Requirements

• Min “N” Level with at least 2-3 years of relevant work experience in similar roles;
• Abilities organizational and time-management;
• Proficiency in MS Office;
• Phone Etiquette and Communication skills;
• Ability to multi-task and prioritize tasks

Benefits

• Company Transport provided from designated MRT Station

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Senior Executive / Executive, Grants Management with the Office of Education Research (OER).

Responsibilities

• Support the grants management team in the administration of research grants.
• Assist in pre-to-post award research grant administration processes including grant application, budgetary checks, review, completeness checks, grant award, variations, project progress and final reports.
• Manage and ensure research grant administration policies, guidelines and terms and conditions are in accordance with the research grant funding agencies’ and institute’s regulations.
• Support in institutional grant management processes including award creation in grant management systems.
• Provide consultation to project teams on grants processes and guidelines.
• Facilitate grant closure processes.
• Facilitate Research Collaboration Agreements (RCA) and Non-Disclosure Agreements (NDA) between grant stakeholders.
• Support in grants management events organised by the unit.
• Support in ensuring SOPs are updated timely.
• Design/create grants related infographics/posters/collaterals for stakeholder communication and events where required.
• Maintain unit’s research portals, project databases, records and documents.
• Liaison with stakeholders, external parties and auditors.
• Assist in organizing and providing secretarial and logistical support for research grants panel meetings including recording of minutes.
• Support the Associate Dean Grants Management and Strategic Analytics in scheduling, slides preparation and any other duties as and when assigned.

Requirements

• A Polytechnic diploma.
• Preferably with 2 to 3 years of working experience in research grant and/or project management in an educational institution.
• Possess good writing, communication and interpersonal skills.
• Able to work with faculty and staff across various administrative units.
• Strong numerical skills with an eye for detail.
• Strong planning and organizational skills.
• Able to monitor compliance in policies and uphold governance of policies.
• Strong team player.
• Able to learn fast, multi-task and work within tight timelines.
• Demonstrate excellent knowledge of MS Office applications and willingness to learn or use new IT software and applications as and when required.
• Experience in designing infographics will be an added advantage.

Closing Date

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

Sales Coordination

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents

Recruitment and Staffing

• Coordinate with all department on hiring plan, resignation, confirmation
• Conduct interviews for potential hires
• Perform on-boarding and off-boarding process
• Work pass application, renewal, cancellation and issuance

HR Administration

• Submission and monitoring of ESG grants
• Submission of levy wavier, childcare leave, maternity leave & paternity leave claims, etc
• Maintain proper HR documentation
• Compliance and policy Management
• Ad-hoc task as assigned by management

Job Requirements:

• Diploma in Human Resource Management, Business Administration, or related discipline
• Good interpersonal and communication skills
• High Integrity when handling confidential information
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge on Info-Tech system is an added advantage
• No prior experience required
• Fresh graduates welcome to apply

RESPONSIBILITIES:

• Responsible for prospecting, promotion and sales of the company's suite of products and services.
• Liaise with and develop relationship with strategic accounts.
• Leads and customer information entry into our Sales system.
• Provide Channel & Product sales support.
• Work closely with vendor to manage service renewals and providing weekly pipeline updates.
• Following up on sales and renewal enquiries actively till closure.
• Work closely with team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
• Assist with providing necessary information to procurement team for order processing.
• Liaising with the logistics department to ensure the timely delivery of ordered products.

REQUIREMENTS:

• Diploma in Business Administration/ IT or related discipline. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Experience in Sales Administration and Telemarketing necessary.
• Ability to work independently or as an active member of a team and perform under pressure.
• Knowledge of Microsoft Office Suite

Quality Control

• Product Inspections: Conduct and oversee routine inspections and sampling of raw materials, in-process products, and finished goods to ensure they meet the company's and customer-agreed quality specifications. Address deviations or non-conformities, report findings and recommend corrective action plan.
• Testing and Monitoring: Coordinate and monitor chemical, microbiological, and physical testing of products and materials. Ensure all test results comply with product specifications.
• Production Monitoring: Collaborate closely with the production team to monitor quality control at various stages of production. Implement corrective and preventive measures to address process deviations or defects.
• Customer Complaints: Investigate customer complaints related to product quality or safety. Conduct root cause analysis and recommend corrective actions to prevent reoccurrence.

Quality Assurance

• Policy and Procedure Implementation: Enforce QA policies, Standard Operating Procedures (SOPs), and quality control measures to ensure compliance with standards.
• Regulatory Compliance: Ensure the company complies with all relevant food safety regulations and certifications.
• Documentation and Record-Keeping: Maintain accurate records of all quality-related activities, internal audits, external inspections, test results, and corrective actions. Ensure proper document control for QA/QC records.
• Training: Conduct and facilitate training sessions on food safety, good manufacturing practices (GMP), HACCP, and other quality-related topics for production, QA, and QC staff.

Process Improvement

• Process Improvement: Identify areas for improvement within the QA/QC processes. Lead continuous improvement initiatives to enhance product quality and safety, reduce waste, and increase efficiency.
• Data Analysis and Reporting: Analyze quality data and trends to identify patterns of defects or issues. Generate reports on key quality performance indicators (KPIs) through Statistical Process Control.

Cross-Functional Collaboration

• Team Leadership: Supervise and mentor the QA/QC team, ensuring alignment with organizational goals and fostering a quality-focused culture.
• Collaboration with Other Departments: Work closely with production, R&D, procurement, and logistics to ensure a cohesive approach to product quality and safety. Provide input into new product development and specification setting.

Job Description & Requirements :

We are seeking an experienced and detail-oriented Senior Purchaser to join our team. The Senior Purchaser will play a pivotal role in managing our company's procurement process, ensuring timely and cost-effective acquisition of goods and services while maintaining quality standards. The ideal candidate will have strong negotiation skills, a deep understanding of supply chain management, and a proven track record of optimizing purchasing strategies to drive operational efficiency.

Responsibilities:

1. Develop and implement procurement strategies aligned with company objectives and budgetary constraints.
2. Identify reliable suppliers and vendors, negotiate contracts, and maintain beneficial relationships to secure favorable terms and pricing.
3. Monitor market trends and supplier performance to anticipate potential disruptions and proactively mitigate risks.
4. Collaborate with internal stakeholders, including department heads and project managers, to understand their purchasing needs and requirements.
5. Conduct thorough vendor evaluations and assessments to ensure compliance with regulatory standards and ethical business practices.
6. Oversee the procurement process from requisition to delivery, ensuring accuracy and timely fulfillment of orders.
7. Analyze purchasing data and metrics to identify cost-saving opportunities and drive continuous improvement initiatives.
8. Lead cross-functional teams in implementing procurement best practices and standard operating procedures.
9. Stay abreast of industry developments, emerging technologies, and new sourcing opportunities to enhance procurement capabilities.
10. Mentor and provide guidance to junior purchasing staff, fostering their professional development and growth within the organization.

Qualifications :

1. Higher Nitec/Diploma/Bachelor's degree in business administration, supply chain management, or a related field
2. Proven experience as a purchasing manager or senior procurement specialist, with a minimum of 5 years in a similar role.
3. Strong knowledge of procurement principles, contract negotiation techniques, and vendor management best practices.
4. Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
5. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels.
6. Proficiency in procurement software and ERP systems; experience with SAP, Oracle, or similar platforms is desirable.

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

4) Senior HR Excecutive

• Full spectrum of HR duties including payroll for 55 headcounts
• Monthly daily attendance sheet/KPI /payroll report to be given to the Group HR Mgr in China's Office
• CPF Contributions
• FWL Contributions
• Familiar with MOM website for WPOL and EPOL application/issuance/cancellation of WP/EP
• Maintainence of Worker's confidential information including Bank Account
• Prepare monthly payroll and pass to Accountant for processing
• Monitoring of all staff AL/MC/Childcare/NS Leaves/Maternity Leaves
• Follow up with One NS for NS Claim or Child care leaves for any outstanding claims
• Employees' Insurance including Medical/WICA /Motor insurance renewals
• In charge of 1 Store Executive/1 HR Admin/ 1 Bus Driver
• Arrangement of Bus Driver schedule for pick up and drop off of workers
• Arrangement of apprpriate courses for workers to attend
• Minimum Diploma in HR Studies
• Minimum 3 years HR experience handling payrolls
• Willing to work in Tuas Area (Company Tpt will be provided)

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Description

· Ensure timely, accurate month-end closing and annual financial reporting of full set accounts including AP, AR and GL, reconciliation, etc.

· Filing of GST monthly

· Liaise with auditor and tax agent

· Process purchase orders and prepare invoices and/or delivery orders for local and overseas customers

· Liaise with logistics provider on delivery schedule to ensure items are delivered in a timely manner

· Internal coordination with purchasing, sales and warehouse team to track shipment status

· Liaising with transportation and shipping companies to ensure timely shipment clearance

· Ensure proper documentation of damaged/defective items received from suppliers, and follow up with suppliers for claims

· Conduct monthly stock-taking and prepare report of inventory status

· Filing and updating of administrative records

· Handle other ad-hoc duties as assigned

Requirements

· Min. 2 years of accounting/audit experience

· Proficient with Microsoft Excel/Office, a bonus if proficient with SAP Business One

· Analytical and meticulous

· Self-motivated with good interpersonal and communication skills

Highlights

· Competitive salary with travel allowance

· Positive work environment with culture of autonomy

· Work-life balance

Job Description:

• Manage and supervise all activities related to laboratory testing, which includes maintaining laboratory equipment performance, developing operations, quality, and troubleshooting procedures
• Ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair
• Capable of conducting laboratory tests, interpreting test data and preparing reports and summaries, which includes training and mentoring of lab staff, so that to be competent and comply with industry standards and safety regulations for handling and disposing of test samples
• Manage and supervise all activities related to any research-related activities as may be assigned by manager
• Laboratory technician may also assist as site technician when laboratory work is slow
• Perform basic geotechnical/soil laboratory testing based on standard methods
• Visually classifying soil samples, preparing samples and performing water content, particle-size distribution, Atterberg limits and compaction tests, etc.
• Other ad-hoc duties as assigned

Requirement:

• Bachelor's Degree in Civil Engineering / Geology or other related engineering/science field
• Minimum 2 years of working experience in related field.
• Good written and communication skills.
• Knowledge and proficiency in MS Office
• Singaporeans and PR only

You may send your resume / CV to email address directly: [email protected]

Job Description:

1. Provide support to manager on day-to-day work and operations

- Prepare, handle and maintain all sensitive and confidential information including meeting agenda, detailed minutes of meetings, documentation. (for statutory and non-statutory requirements), contracts and reports (financial and non-financial)

- Assist in reviewing and preparation of purchase order, quotations, invoicing and processing of payments weekly.

- Plan, organize, prepare for meetings and discussions – internal and external, online and offline.

- Ensure timely follow up on outstanding matters and with relevant parties for efficiency.

- Be point of contact for internal and external communications, coordination and correspondences with relevant parties.

2. Provide support in business processes

- Coordination, monitoring and communication of ongoing and new projects and tasks with relevant department, or external parties such as customers and suppliers.

- Administrative support on data entry and data-imaging for sorting, filings and/or retrieving of corporate records, business documents and/or reports.

3. Ad-hoc assignments – as and when assigned

Requirements:

1. Able to work independently and self-driven.

2. Professional proficiency level in verbal and written communication skills.

3. Good understanding on Teams / Zooms functions.

4. Good understanding on the entire MS Office.

Job Highlights

• Staff meals provided
• Short walking distance from Tuas Link MRT
• In-house gym

Job Responsibilities:

• Responsible for duties such as accounts receivable, accounts payable and other accounting tasks
• Enter accurate and timely data into the organization’s accounting system, must be used to processing and entering information into computerized accounting software
• Assign correct account codes to all transactions when posting
• Accurately file the paper records associated with any transaction
• Reconciliation of customer and supplier balances
• Compile relevant business documentation used in banking processes
• Perform month-end closing activities
• Retrieve system reports from the accounting system for management use
• Any ad-hoc duties as assigned by Manager

Job Requirements:

• Diploma / Degree in Accounting or equivalent with at least 2 years’ experience
• Or at least 4 years’ relevant experience if without Diploma/Degree
• Proficient in Microsoft Office and must have used accounting software
• Meticulous, performance-oriented, self-motivated with good interpersonal and communication skills
• Candidates will be expected to demonstrate knowledge of double entry accounting

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Job Description

1. Maintain, monitor the implementation & update of relevant audit programs
2. Provide technical advice & support various departments
3. Conduct compliance inspections in production floor & warehouse, identifying key areas for improvements and advice corrective actions
4. Perform QA inspections for incoming/outgoing cargoes based on compliance requirements
5. Coordinate with suppliers to resolve non-conformances
6. Provide in-house training on compliance etc for various departments

Job Requirement

• Diploma in Food Science/Food Technology or related disciplines
• Strong knowledge in food safety, well verse in GMP/GWP
• Strong analytical & problem solving skills
• Excellent interpersonal & communication skills

• Global engineering consultancy with genuine career growth opportunities
• Industry leading coastal engineering business
• Role based in Singapore

About SJ

Surbana Jurong Group is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.

Headquartered in Singapore, the group has a global talent pool of 16,000 in Surbana Jurong and its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA and SMEC, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future.

The Role

Our industry leading Coastal Engineering Management business continues to grow and offers individuals the opportunity to work in a business with a commitment to sustainability and innovation. Our projects cover multi-disciplinary services and provides great opportunity for cross functional collaboration with other sub-sectors. Join our well-established team of specialists across reclamation, coastal adaptation, restoration, coastal protection & resilience, and marine structures and further develop your career with an international consultancy.

SJ Water & Environment Team is committed to creating sustainable, reliable solutions for our water and environment clients, but importantly, also for the communities we live and work in.

We are seeking a talented Business Development Manager with a minimum of three years’ experience, ideally gained within the construction industry to undertake;

• Identifying new business opportunities including researching and identifying potential markets, clients and partnerships for CEM.
• Building and maintaining relationships with potential clients, partners and industry contacts to establish and nurture relationship that can lead to business opportunities.
• Establishing and updating Client Relationship Management process to better understand clients’ need, build stronger relationship, and increase client database including coordinating interaction with clients/potential clients, updating customer data, tracking interactions and automating CEM services.
• Developing growth strategies by working closely with senior management to develop and implement strategies for expanding CEM business through new market or services.
• Market research analysis: Conducting market research to understand industry trends, customer needs, and competitor activities is crucial for making informed business decisions and staying competitive.
• Maintaining and updating CEM marketing material and collaborate with marketing SJ group to establish marketing material as well as build brand awareness.
• Proposal development and negotiation by assisting CEM Project Directors in preparing the bidding proposal and presenting proposals to potential clients.
• Collaboration with cross functional team as well as within the function teams. Working closely with other sub sectors such as marketing & product development and support business development initiatives
• Representing the company at industry events, conferences, trade shows to promote CEM services and build brand awareness.
• Maintaining and updating Pursuit Dashboard

You will have/be:

• A bachelor's degree in business administration, marketing, economics, or a related field.
• Minimum 3 years of working experience.
• Background in the construction industry will be highly regarded.
• Strong analytical and strategic skill to identify growth opportunities, develop market entry strategies and formulate business plan to achieve CEM targets.
• Excellent communication skills in English, both verbal and written.
• Ability to network effectively and build relationships with key industry contacts, clients, and decision-makers.
• Ability to identify challenges, assess risks, and develop creative solutions to overcome obstacles and achieve business objectives.
• Understanding of financial concepts such as pricing strategies, revenue projections, and profitability analysis for evaluating business opportunities and making smart decisions.
• Ability to work collaboratively with cross-functional teams is necessary for implementing business development initiatives successfully.

Wrap up

As an inclusive and growing organisation, SJ is committed to building a global community of talented professionals and thought leaders.

We recognise the value and importance of a diverse and inclusive workplace and look for people with different backgrounds, skills and expertise to drive innovation and shared learning across our growing global network.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

1. SUPPORT ASMI’S SUSTAINABILITY & INNOVATION COMMITTEE (SIC)

a. Promote adoption of innovation, decarbonisation and renewables within the marine sector

b. Facilitate transformation of the marine sector towards a low emissions future economy

c. Manage meetings of the SIC

2. ADVANCE MARINE DECARBONISATION

a. Administer the Marine Decarbonisation Champions (MDC) Programme

b. Organise MDC collateral activities

c. Engage external stakeholders including government agencies towards programme objectives

3. ORGANISE THE MARINE AND OFFSHORE (M&O) SYMPOSIUM

a. Coordinate and manage the annual industry thought leadership event

b. Showcase innovative efforts and initiatives in the marine sector

c. Engage ASMI members and other external stakeholders towards symposium objectives

4. GENERAL ADMINISTRATION

a. Support Grant writing for LEAD Programme for the Association (Primarily for the ITM Phase Two on Innovation and Sustainability)

b. Any other initiatives relating to industry development

c. Provide support to other ASMI events and activities as and when required

d. Undertake special projects and ad-hoc duties as and when assigned

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery in Qxpress.Candidates are preferred to have a minimum of 1 year of working experience in the relevant field. All other candidates will also be considered if shown keen interest in logistics work.

Job Responsibilities:

• Oversee and monitor last mile deliveries.
• Serve as the primary point of contact for addressing customer inquiries and concerns.
• Manage the processing of delivery returns from drivers and customers.
• Ensure that key performance indicators are achieved set by supervisor or manager.
• Ensure adherence to safety protocols and standard operating procedures.

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who shown keen interest in logistics work will also be considered.
• Must be physically fit.
• Strong time management skills.
• Meticulous and detail oriented.
• Ability to communicate with all partners via calls and emails.
• Ability to complete multitask within given timeline.
• Class 3 license will be an advantage.
• Singaporeans Only.

Remuneration:

• Basic Salary - $2100 (Probation) to $2300 (Confirmation)
• Performance Incentive: $300 monthly for good attendance & performance! (No lateness or absence)
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Mobile Phone Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Other information:

• 12 days annual leave
• 14 days sick leave/60 days hospitalization

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link.

1) Responsible for assigning correct fleet resources (tow trucks) to real-time and pre-scheduled job

2) Overall in charge of all Fleet (Tow Drivers and Lorry Drivers)

3) Monitoring and recording of staff fleet performance, attendance, discipline and management

4) Ensure daily,weekly and monthly KPIs are met and not limited to any task assigned by management

Responsibilities:

• Booking of shipments with internal freight forwarding division.
• Liaise closely with the customer service on the actual cargo volume requirement.
• Coordinate with warehouse operations for transfer of cargo.
• Confirmation of shipping documents, cross-check Bill of Lading with overseas agent.
• Pre-alert of shipment and liaising of shipment issue with overseas agent.
• Update of shipping data to the in-house system.
• Performing issuing of invoices of shipments upon receiving confirmation of billing charges and costing.
• Handled end to end shipping procedure including bank co-ordination, L/C checking and complete documentation & coordination with bank etc.
• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Track the shipping market and collect pertinent data to support decision-making.
• Monitor and co-ordinate with carriers/freight forwarders for booking and shipment delivery.
• Perform booking and process documentation, as well as co-ordinate with various internal departments on shipping activities.
• Monitor and co-ordinate with local customers/transporters on deliveries of cargoes.
• Liaise with customers on all shipment related activities.
• Reviewing and sourcing shipment services.
• Doing inwards and outwards permit.
• Perform issuing of other invoices, manage filing and ad-hoc administrative duties as assigned.

Requirements:

• At least a Diploma in Logistics or A Level certification.
• Minimum 3 years of working experience handling import & export shipping documentation.
• Attention to detail and ability to manage multiple tasks.