Your Career

Palo Alto Networks is looking for an experienced Sr. Focused Services Manager. You will be responsible for leading our Managers and their respective Support Account Managers in a region, segment or country by ensuring they have the support and tools to perform their job tasks at a high level as well as helping each member to grow within their roles. You will drive issue escalation point for your region/country/theater, lead the communication channel into the business, manage business change and process improvements and mentor your respective teams for success and growth

Your Impact

• Interview, hire, train and mentor a team of Support Account Managers

• Manage projects and teams to promote productivity and effectiveness

• Drive decisions and results that will affect costs and may impact the short-term goals of the organization

• Receive assignments in the form of objectives and determines how to use resources to meet project schedules and goals

• Provide guidance to others managers and fellow peers within the latitude of established policies to complete assignments

• Maintain a solid sense of cohesiveness within your team, focusing on employee morale and employee development initiatives for internal retention

• Drive Support metrics and KPIs to manage Support Account Manager managers and teams effectively

• Set team goals in-line with overall organizational goals- also, set specific goals for direct reports and provide regular feedback on performance

• Provide leadership, mentorship, and support for technical account related issues

• Lead effective advice and counsel on strategic communications issues and exercise effective discernment

• Drive  process improvement for efficiency, organization, and customer satisfaction purposes

• Drive close collaboration with various internal partners (including engineering, account management, product management, IT, and manufacturing) to resolve issues and grow the business

• Drive close collaboration  with Sales and Post-sales account teams on scoping and pricing FS contracts as well as introducing the offering to customers

As the Portfolio Project Manager, you are responsible for developing, aligning and maintaining a healthy store portfolio within the APAC region, and securing future locations through analyzing potential locations. In this role, you have a strong understanding of the Brand, future business needs, as well as industry tendencies.

What you will do:

• Strategizing and developing regional expansion initiatives, primarily through physical stores to drive and optimize omni growth and profitability
• Maximize future potentials of the region through optimization of the store portfolio, identifying and executing opportunities to rebuild, relocate, consolidate and renew existing leases
• Lead and coordinate omni projects within brand/markets, manage portfolio, and create new markets
• Act as the main point of contact for expansion related matters in the region, ensuring all stakeholders are informed, and provide all with a clear vision for each project/opening
• Collaborate with Brand Management, COS Global Expansion, as well as local lease departments to manage the portfolio of existing stores
• Work with Interior and the Sales Team to evaluate the scope of the work required and projecting turnover and potential profit
• Collaborate with Brand/Market/Global Expansion to co-ordinate market entry preparation
• Ensure local and global leasing teams to have a strong understanding of the COS brand, goals and objectives as well as the omni expansion strategy
• Review, verify, and make decisions on new locations in line with overall expansion strategy, securing growth and expansion targets, aligning market strategy and portfolio actions
• Analyze KPIs, portfolio and planning for new stores, consolidations, optimization, renegotiations
• Coordinate and secure the outcome of unique expansion opportunities such as pop-ups

Key Responsibilities:

Category Performance Management

Analyze sales data, market trends, and customer insights to evaluate the performance of core categories within the APAC region.

Develop strategies to drive category growth, increase market share, and meet revenue targets.

Identify opportunities for assortment optimization, pricing strategies, and promotional activities to enhance category performance.

New Product Launches

Lead the end-to-end process of launching new products within designated categories.

Collaborate with cross-functional teams including sales, marketing, and supply chain to develop launch plans tailored to APAC requirements and ensure successful execution.

Conduct market research specific to APAC demographics to understand consumer needs, competitive landscape, and positioning strategies for new products.

Data Analysis and Reporting

Generate regular reports and dashboards to track category performance metrics, including sales, margins, and market share within the APAC region.

Provide actionable insights and recommendations based on data analysis to drive continuous improvement and informed decision-making in APAC markets.

Cross-Functional Collaboration

Work closely with regional sales and marketing teams to develop integrated category plans and promotional campaigns tailored to APAC market dynamics.

Partner with product development teams to provide regional insights and preferences for product innovation and portfolio expansion opportunities.

We are searching for a seriously organised I.T. Manager to join the Bulletproof Singapore Studio to oversee and facilitate I.T. in our APAC region, as well as working as part of the global I.T. team at Bulletproof.

You will be working within one of the top independent global brand agencies, whose clients include world renowned brands, as well as smaller boutique clients. You’ll be an integral part of the team ensuring all facets of our I.T. Infrastructure runs smoothly.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities include:

• Managing Bulletproof’s APAC I.T, sites, working alongside and supporting the global I.T. team.
• Reporting into the Global Head of I.T.
• Continuing the smooth, efficient and productive running of the agency's I.T. infrastructure from supporting singler users to network and server maintenance.
• Managing and maintaining Bulletproof various Networks, Servers and SaaS solutions.
• Managing IT budgets, forecasting, enforcing cost-effectiveness when purchasing new and replacement hardware and software.
• Managing and supporting I.T. employees along with the Global Head of I.T.
• Implementing security of the network, data and its storage and communication systems.
• Acting in alignment with user needs and system functionality to contribute to organisational policy.
• Preserving assets, information security and control structures.
• Supporting and assisting external agency locations remotely as required.

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

Support Skills

• Apple qualifications ACTC 10.10 or ACSP 11.
• Jamf qualifications 100/200/300 and above ideally.
• Essential experience of using and supporting Mac OS, applications, and end users within a studio environment.
• Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Font Explorer/Monotype.
• The ability to use and configure Jamf Cloud, Adobe Admin Console, Microsoft 365, Miro, Mac OS X Server, Synology, UniFi and Sonicwall.
• Knowledge of PC and Windows 10 OS.
• Assisting the setup and running of meetings using Teams, Zoom and other VC software.
• AWS or Azure qualifications or a good understanding of Cloud hosting Platforms beneficial.

Additional Skills

• A credible knowledge of routing, networking and DNS TCP/IP, DHCP, DNS, VPN.
• Experience of Apple Remote Desktop, TeamViewer and command line.
• Understanding of printers and calibration helpful.
• General I.T. hardware skills: replacing; memory, hard drives and replacing server rack components.
• Strong critical thinking skills.

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!

Competitive benefits package

JOB SUMMARY

As an IT Manager in the manufacturing industry, you will be responsible for overseeing and managing the IT operations and IT Projects within the company. Your role is crucial in ensuring the efficiency, security, and reliability of all IT systems and processes to support the manufacturing operations and drive continuous improvement.

• Proven experience in IT management roles within the manufacturing industry, with a strong understanding of manufacturing processes and systems.
• In-depth knowledge of IT infrastructure, including networks, servers, and software applications.
• Experience in project management, budgeting, and vendor management.

JOB DESCRIPTION

IT System Management

• Manage and support the IT infrastructure, including networks, servers, databases, and software applications.
• Ensure the smooth operation of all IT systems and troubleshoot any technical issues as they arise.
• Collaborate with cross-functional teams to identify and implement IT solutions that improve operational efficiency and support business objectives.
• Strong experience in managing end-user services and ensuring high level user happiness.

Project Management

• Lead and manage IT projects from planning and execution to completion.
• Develop project plans, timelines, and budgets, and ensure timely delivery within the agreed scope.
• Coordinate with internal stakeholders and external vendors to ensure project success.

Vendor Management

• Manage relationships with IT vendors and service providers, ensuring contract compliance and service level agreements.
• Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness and quality delivery of products and services.

Security and Compliance

• Implement and maintain security measures to protect company data and systems.
• Ensure compliance with relevant industry regulations and standards.
• Develop and implement disaster recovery plans and data backup strategies.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in IT management roles within the manufacturing industry.
• In-depth knowledge of IT infrastructure, networks, servers, software applications and end-user support.
• Experience in project management, budgeting, and vendor management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Must be Singaporean citizen or PR.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive base salary, allowance, and higher than average perks & benefits

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Your Career

Working together with a Systems Engineer, you will be responsible for delivering new clients in our growing territories. You are the primary point-of-contact for major accounts and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.

You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.

Your Impact

• You will specifically be responsible for acquiring and managing strategic Large Enterprise accounts in Singapore
• Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts
• Be a highly competent presenter, with a proven track record in selling to C level executives
• Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets
• Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts
• Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
• Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process
• Extensive domestic travel and possible International travel as necessary

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. In this role, you will be responsible for ensuring our clients receive exceptional support and guidance, driving product adoption, and fostering long-term relationships. Your goal will be to help our clients achieve their business objectives and maximize the value they derive from our solutions.

Key Responsibilities:

Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Conduct regular check-in meetings, business reviews, and training sessions to ensure alignment, address concerns, and drive adoption and satisfaction.

Product Knowledge:

• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.
• Develop and execute comprehensive success plans tailored to each client, outlining objectives, milestones, and strategies for achieving desired outcomes.

Customer Advocacy:

• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Identify opportunities for customers to proactively act as advocates (e.g., testimonials, case studies).

Collaboration:

• Collaborate effectively with internal teams such as Sales, Product, Delivery, and Support to ensure seamless implementation, onboarding, and ongoing support for clients.
• Share feedback and information on local trends, including competitor insights, customer needs, sales, product, and marketing information.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Excellent interpersonal skills, maintaining a positive demeanour and outstanding communication abilities.
• Ability to work independently and remotely, managing multiple tasks and priorities with ease.
• Familiarity with CRM software and other relevant tools.
• Passionate about working with customers and dedicated to exceeding their goals.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Job Summary: The Project Manager with Commodity/Metal Experience is responsible for overseeing and managing projects within the commodities and metals sector. This role involves coordinating with various stakeholders, managing project timelines, budgets, and resources, and ensuring that projects are completed to the highest standards of quality and compliance. The ideal candidate will have extensive experience in the commodities or metals industry and possess strong project management skills.

Key Responsibilities:

1. Project Planning and Execution:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope, and within budget.

• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.

• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses.

• Identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.

• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.

• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle.
• Conduct post-project evaluations to identify areas for improvement.

• Stay updated with the latest trends and developments in the commodities and metals industry.
• Apply industry knowledge to enhance project outcomes and stakeholder satisfaction.
• Provide insights and recommendations based on industry best practices.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification is preferred.
• Experience:
• Minimum of [X] years of project management experience within the commodities or metals industry.
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.
• Skills:
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary - Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping - Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, generative AI tools and exceptional customer service
3. Neobanking - Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has over 10,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  While we have almost 500 staff, we think and act more like a startup than a large corporation.

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

We have been a flagbearer of sustainability, planting over 29,271 trees to reforest our ecosystem and saving 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the role

We are looking for a Senior Product Manager that can fulfil the below Mission over the next 12 months.

To do this, you will have a minimum of 3 years experience as PM of an Accounting product, and ideally experience as a PM in a startup.

You will most likely be located in Singapore or India.

Mission: 

• To increase the adoption of our internally-built Accounting ledger platform, Sleekbooks, amongst our customers in each market we operate
• To improve the usability and customer satisfaction of Sleekbooks
• To make better use of AI in the context of Sleekbooks

We are looking for an experienced Sales Manager in Singapore to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, Fossil and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

Assembly is looking for an Affiliate Account Manager for our growing and innovative APAC Affiliate Marketing team. This person will report to the Affiliate Director and support in the day-to-day operations for multiple affiliate programs, and will be responsible for regional affiliate communications and general account maintenance.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Manage a portfolio of Key Accounts
• Develop strategic plans to develop the performance of managed advertiser affiliate programs
• Ensure the proper execution of the tasks entrusted by clients in the management of their affiliate program
• First class support, communication, and acquisition of strategic publishers
• Independent client management
• Regular client reporting and communication
• Preparation of sales and competition analysis
• Market monitoring
• Meeting and building strong relationships with media partners, publishers, affiliate networks, and clients.
• Participate client pitch and new businesses
• Keep abreast with industry new trends and attend industry event when needed
• Manage and drive profitable customer acquisition through affiliate partnerships on electronics, e-commerce, fashion and travel sectors.
• Create and execute strategy for affiliate programs including recruitment and retention
• Affiliate onboarding
• Develop and manage monthly affiliate budgets across all brands
• Monitor day-to-day affiliate activities, responding to publisher inquiries and drafting communications and newsletters for various campaigns
• Work closely with affiliates and develop campaign ideas
• Run and analyse reports, give insights and recommend improvements on affiliate activities and on the overall program
• Initiate new campaign ideas and placement/exclusive

DOES THIS SOUNDS LIKE YOU?

• 3-4 years working directly on affiliate campaigns, either client, network or agency side
• Experienced and familiar with Affiliate Marketing tools like Tune, Trackier, Affise
• Experienced and familiar with analytics software such as Google Analytics
• Experienced and familiar with Excel, PowerPoint and Data Studio
• Discipline to work independently and meet established deadlines with an exceptional attention to detail
• Proven ability to prioritize tasks, handle multiple projects and frequent reporting
• Attention to detail, accountability and pride in quality of work
• Knows how to collaborate with and influence both internal and external partners
• Exceptional planning and project management skills
• Outstanding verbal and written communication skills
• Quick learner, creative thinker
• Strong interpersonal skills, curiosity, positive attitude, drive and collaborative spirit
• Ability to succeed in a fast-paced environment

WHY ASSEMBLY?

• We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy hold cos.
• We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies.
• We care about social and environmental Impact – we have dedicated Impact Champions that collaborate globally to make sure we’re leaving the world better than we found it.
• We have an amazing group of employee resource groups committed to guiding the agency to become more inclusive, diverse, and representative of the world around us.

Sounds like the right role for you? Click to apply now!

• Min 8 years of L2 network and server support experience
• Must have experience in manufacturing / industrial experience at a manufacturing plant.
• Comfortable to work a Jurong Island

Job Description

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 8 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive Benefits

Do you want to play a central role in delivering our baggage handling systems to airport projects and logistics system all around the world?

Take  this opportunity to become Test Manager for global airport and logistics system projects.

You will have a key role in ensuring that our state-of-the-art baggage handling and logistics systems are handed over to our customers in the quality that they expect. You will be working with multi-disciplinary teams and interacting with team members ranging wide in nationalities globally.

Ensuring the quality of our systems

As a Test Manager, you will be involved from the beginning of our projects. You will be an active member of the project management team of the project that you are working for, and from the very beginning of the project your focus will be on quality, validation of requirements, and commissioning strategy. Furthermore, you will be involved in decisions on how and when mechanical, electrical and software components will be tested. We will train you in our products and processes as well as in our test and commissioning strategies.

You will:

• Create an overall Integrated Test Plan (ITP) for the project.
• Decide on a decommissioning and commissioning strategy.
• Work together with the Project Manager and the Technical Project Manager on risk management, to ensure that the right balance is found with regard to what to test.
• Contribute to the schedule, budget, resource plan and site management plan.
• Review test cases from all internal stakeholders as well as from suppliers.
• Organise Factory Acceptance Testing (FAT), both on emulators and on physical test loops.
• Lead the test and validation process on sites where we commission our systems.
• Communicate with our clients regarding the progress of testing.
• Perform acceptance testing together with the people from the airport.
• Lead the process of requirement management.
• Work in our head office but also on site at the place of installation, for a longer period.

Project Management Skills

We see a Test Manager as a Project Manager with focus on testing, validation, and quality. You will operate in large and complex projects, where you cooperate and communicate with many stakeholders across the organisation. You are robust, structured, and flexible; you have a keen cultural awareness and enjoy having a dynamic workday where you put your great collaboration skills to use. Furthermore, you:

• See yourself as a Project Manager or you have the ambition to go in that direction.
• Have good communication skills, both verbally and in writing (English).
• Enjoy working in other countries for longer periods of time.
• Understand software development processes.
• Know how to multitask and prioritise your tasks.
• Are proactive and constructive in your approach to your assignments and in your teamwork with stakeholders from different cultures and with different personalities.
• Know your way around IT systems..

Do you want to be a Project Manager for Steel Work Design and Installation for Baggage Handling or and Logistics System projects all over the world?

Do you have experience with Primavera P6 and Microsoft Project and would you like to develop yourself in this field, then take this opportunity to support our global airport and logistics projects.

Play a key role in large-scale projects.

As a Subsystem Project Manager in Steel Works in our Organization, it is your job to create and maintain the project time schedules for our projects together with the other project team members. As a Project Scheduler you report to the Senior Manager, Project Management and Site Integration Department.

You are working consistently to keep our schedules updated and progress to the dynamics of our projects. Your responsibilities are:

• Project planning and control including Schedules / Specifications / Finance / Quality & HSE.

Ensure all trade personnel, material and equipment is available to support projects.

• Ability to read structural drawings, connection details, structural steel knowledge/experience.
• Regularly inspect work for quality and ensure adherence to project and PE's specifications.
• Collaborate and maintain positive relationship with engineers, customers, design teams, subcontractors, suppliers, and other stakeholders to ensure compliance with specifications, requirements, and regulations.
• Follow up on all fabrication and installation job fit up, welding and inspection.
• Attend and actively participate in site safety meeting, offsite meeting, site installation inspection.
• Maintain documents and records, work with professional engineer for authorities' submission.
• Understanding and compliance with all Authorities' and BCA's regulations and requirements.

We are seeking a dynamic and experienced Business Development Leader to spearhead our growth initiatives in staffing and recruitment. This role requires a strategic thinker with a deep understanding of the staffing industry, exceptional leadership skills, and a proven ability to expand business operations both domestically and internationally.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement comprehensive business development strategies to drive growth in the staffing and recruitment sector.
• Identify new market opportunities and design strategies for expansion into domestic and global markets.

• Strong Client portfolio and resource network
• Build and maintain strong relationships with key clients, understanding their staffing needs and delivering tailored solutions.
• Lead client negotiations and close high-value deals to meet revenue targets.

• Conduct thorough market research to identify trends, opportunities, and competitive landscape in both domestic and international markets.
• Utilize market insights to inform business development strategies and decision-making.
• Ability to provide market intelligence

• Lead, mentor, and motivate a high-performing 360 consulting team.
• Foster a collaborative and results-driven culture, ensuring team members achieve their individual and collective goals.

• Develop and execute strategies for entering and expanding in new international markets.
• Navigate regulatory requirements and cultural nuances to successfully establish and grow operations overseas.
• Experience in working with oversea expansion and hiring needs

• Identify and cultivate strategic partnerships and alliances that enhance service offerings and market reach.
• Collaborate with internal teams to integrate partner capabilities into overall business strategy.

• Manage budgets, forecasts, and financial performance of the business development function.
• Ensure that all activities align with overall company financial goals and objectives.

• Bachelor’s degree in Business, Marketing, Human Resources, or a related field; MBA or advanced degree preferred.
• Minimum of 5 years of experience in business development within the staffing and recruitment industry.
• Proven track record of successfully expanding business operations both domestically and internationally.
• Strong understanding of staffing/recruitment processes, industry trends, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute methodically.
• Experience with market research, analysis, and competitive intelligence.
• Proficiency in CRM software and other relevant business development tools.
• Willingness to travel as required.

Competitive salary and performance-based bonuses.

Comprehensive benefits package.

Opportunities for professional growth and development.

A collaborative and inclusive work environment.
Remote Opportunity

• From Shipping/Logistics/Supply Chain/ Technology experience added advantage
• Minimum 5 years experience in project management (running scrum agile) in software delivery
• Certifications in Agile (e.g. SCM, SAFE) are compulsory, Change Management (e.g. PROSCI) is a plus
• Salary: up to $8,500 + VB

Summary:

As a Scrum Master in the BTT team, you will manage your assigned projects within a project team, collaborating with stakeholders to translate requirements into business solutions. You will partner with the Product Owner to define the product roadmap, act as the functional and subject matter expert for the solution, and serve as the liaison between product, technology, business, and governance teams. Your role includes timely reporting of project progress to key stakeholders, ensuring successful implementation to drive business efficiency and innovation.

Role and Responsibilities:

Project Delivery Management:

• Control and analyze the project delivery process.
• Identify and manage cross-team dependencies and risks, facilitating problem-solving and ensuring timely resolution of impediments.
• Lead and facilitate Agile ceremonies to drive effective and consistent outcomes.

Team Coaching and Support:

• Coach and guide Feature Team members on Agile principles, processes, and behaviors.
• Support Feature Team members in collaboration and obstacle anticipation.
• Facilitate brainstorming sessions to resolve obstacles and identify continuous improvement opportunities.

Progress Tracking and Reporting:

• Support the Feature Team in measuring and consistently tracking progress.
• Prepare and assist with communication to all levels of management, including presentations and documents for project progress reports and relevant meetings (e.g., monthly steering committee, superusers).

Stakeholder Engagement:

• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet both strategic and operational needs.
• Utilize matrix reporting for project progress tracking and reporting.

Requirements:

Education and Experience:

• Bachelor's degree in IT, Engineering, Science, or a related field.
• Minimum 5 years of experience in project management (running Scrum Agile) in software delivery, preferably in the Logistics, Supply Chain, or Technology industries.

Certifications:

• Certifications in Agile (e.g., SCM, SAFE) are compulsory. Change Management certifications (e.g., PROSCI) are a plus.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Royal Ocean Marine is seeking an experienced Offshore Senior Operation Manager to join our client's team. As the Offshore Senior Operation Manager, you will oversee the entire offshore operation and ensure the efficient and safe execution of offshore projects. Your responsibilities will include managing the operations team, coordinating with clients and suppliers, optimizing project logistics, and ensuring compliance with industry regulations.

We are looking for a highly organized and detail-oriented professional with previous experience in offshore operations. You must have strong leadership skills, excellent communication abilities, and the ability to work well under pressure. If you thrive in a fast-paced and dynamic environment, we would love to hear from you.

Responsibilities:

• Oversee and manage the entire offshore operation to ensure efficient and safe project execution
• Coordinate with clients, suppliers, and other stakeholders to ensure timely project delivery
• Optimize project logistics, including vessel scheduling, crew allocation, and equipment deployment
• Ensure compliance with relevant industry regulations and standards
• Monitor project progress and provide regular updates to senior management
• Manage and mentor the operations team, providing guidance and support as needed
• Identify areas for process improvement and implement changes to enhance operational efficiency

• Bachelor's degree in a relevant field
• Minimum of 8-10 years of experience in offshore operations, preferably in the maritime industry
• Strong knowledge of offshore project management and industry best practices
• Excellent leadership and communication skills
• Ability to work well under pressure and manage multiple projects simultaneously
• Familiarity with relevant industry regulations and compliance requirements
• Experience with project planning and logistics
• Proficient in the use of project management software and tools

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 
Our Client

We are Constellation – a bespoke Publicis Groupe Team delivering end-to-end solutions for one of Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries.

Ready to work with one of the biggest clients in the world?  We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our customers) first, and we’re looking for new talent to deliver purposeful work that can be demanding, but our ideal candidate relishes a challenge.

So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.

Main Responsibilities

• Support Regional Strategy & Guidelines Development
• Create strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Lead Quarterly Competitive Reporting for Mobile & Consumer Electronics – Work with Local Markets & Cross-Functional Teams to ensure quality of output and on-time, in-full delivery; and providing Quality Control/Strategic Inputs
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues

Company Overview: Aethir is a leading technology company specializing in cutting-edge Artificial Intelligence (AI), pioneering Blockchain Gaming, and groundbreaking Decentralized Physical Infrastructure Networks (DePIN). With a relentless focus on innovation, we are dedicated to pushing the boundaries of what is possible and creating impactful solutions that shape the future of the technology industry.

Role Overview: As the Product Marketing Director at Aethir, you will be responsible for developing and executing strategic marketing initiatives to drive the success and growth of our innovative products. You will lead a dynamic team, collaborate with cross-functional departments, and leverage your deep understanding of market trends to position our products effectively in the market. Web3 experience is highly desirable for this role.

Key Responsibilities:

• Marketing Strategy: Develop and implement comprehensive marketing strategies that align with company goals and drive product adoption and growth.
• Product Positioning: Define product positioning, messaging, and value propositions that resonate with target audiences and differentiate our products in the market.
• Market Research: Conduct market research and competitive analysis to identify market opportunities, customer needs, and industry trends.
• Go-to-Market Plans: Create and execute go-to-market plans for product launches, including coordinating with product development, sales, and communication teams.
• Content Creation: Oversee the creation of compelling marketing content, including product collateral, case studies, white papers, videos, and presentations.
• Campaign Management: Plan, execute, and optimize marketing campaigns across various channels, including digital, social media, events, and partnerships.
• Performance Analysis: Monitor and analyze the performance of marketing initiatives, using data-driven insights to optimize strategies and achieve key performance indicators.
• Team Leadership: Lead, mentor, and develop a high-performing marketing team, fostering a culture of collaboration and innovation.
• Stakeholder Collaboration: Collaborate with internal stakeholders, including product management, sales, and executive leadership, to ensure alignment and support for marketing initiatives.
• Budget Management: Manage the marketing budget, ensuring efficient allocation of resources to achieve marketing objectives.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience as a Product Marketing Director or similar senior marketing role in a technology-driven environment.
• Strong understanding of marketing principles, product positioning, and go-to-market strategies.
• Demonstrated success in developing and executing marketing strategies that drive product growth and adoption.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Experience in AI, blockchain, or gaming industries is a plus.
• Web3 experience is highly desirable.
• Proficiency in Mandarin is highly preferred to communicate with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.

Get to know the Role:

• Scanning the technical and business environment for insights and trends to identify key growth opportunities for the company that will build sustainable competitive advantages.
• Translating organization-level strategies in Tech into actionable functional deliverables and re-allocating the business portfolio to align with market opportunities.
• Driving decision-making and ensuring major initiatives are coherent with the company’s and Technology team’s strategic direction.
• Sustaining the momentum of strategy execution and instilling organizational discipline to realize commitments to strategic plans

The Day-to-Day Activities:

• Develop and/or update the company’s technology strategies on a regular cadence, including identifying and prioritizing major cross-functional initiatives by synthesizing:
  • Internal business performance and technical competencies
  • External trends (technological, market, customer, competitor, regulatory, etc.)
• Provide inputs and advise the Co-Founders and Tech Sr. Leadership team on critical issues (e.g. strategic initiatives, BU-level plans, and major investments) based on clear issue framing, systems-level thinking, and rigorous analyses
• Bridge business opportunities with product development via a keen grasp of the business imperatives and a clear understanding of the possibilities and/or limitations of technology
• Lead the incubation of experimental business opportunities, including the development of baseline capabilities, the definition of the parameters of success, and ensuring a smooth transition to operations Support Tech leaders on Team-level strategy and facilitate cross-pollination of best practices and approaches
• Align company organizational structure to achieve strategic objectives including identification of internal capabilities to be developed or strengthened
• Execute the tech planning rhythm to ensure follow-through of the functional deliverables via discussions, updates, and action-tracking (e.g. alignment with senior Tech leadership on Tech-wide Objectives and Key Results, including metrics, target setting, and reporting)
• Communicate company Tech vision to stakeholders and support translation into operational reality via various channels (e.g. Co-Founders communications, engagements with senior Tech stakeholders, etc.)
• Assess proposals for all major initiatives to ensure judicious investment of company resources in line with strategic direction
• Advocate focus on achieving sustainable growth by working with BU leads to design and refine pricing and incentives schemes
• Actively and independently engage with company senior executives to identify new opportunities and to seek alignment on strategic priorities
• Influence a high-performance company culture by challenging critical business assumptions and encouraging cross-functional collaboration
• Drive coherence across functions and business units in order to achieve strategic objectives, including product, engineering, operations, and partnerships functions
• Provide a sounding board to company senior tech executives by helping to frame initiatives against wider company tech objectives and external tech/business environment

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

Project Planning and Initiation:

● Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.

● Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.

● Manage a wide range of projects delivering tradition creatives (e.g. TVC, film, print, OOH, radio etc.), digital & social assets

● Experience in CRM implementation, website/platform builds and brand development would be an advantage but not necessary

Team Collaboration:

● Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.

● Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.

● Manage 3rd party production partners to deliver the project scope.

● Facilitate cross functional internal reviews to guarantee high-quality outcomes.

● Proactively identify and address challenges that may impact project timelines or deliverables, ensuring swift resolution and minimal disruption to workflow.

Resource Allocation:

● Collaborate with department heads to determine the optimal creative team for project assignments, taking into account the skills and strengths of team members.

● Track workloads and collaborate with department heads to recognize and resolve resource requirements, such as reallocating team members or engaging additional team members/freelancers as needed.

● Assist the project team (strategy, data & analytics, creative, account management, media, etc.) in developing staffing plans.

Budget Management:

● Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.

● Manage 3rd party relations and documentation (PO, Invoice, etc.)

● Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.

Risk Management:

● Identify potential risks and challenges early in the project lifecycle.

● Develop risk mitigation strategies and contingency plans to address unforeseen issues.

Client Communication:

● Serve as the secondary point of contact for clients, providing regular updates on project status and addressing any client concerns.

● Ensure expectations are managed effectively, and feedback is incorporated into project plans.

Quality Assurance:

● Implement quality control processes to ensure the delivery of high-quality campaigns.

● Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.

● Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.

Project Documentation:

● Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications and schedules. Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

THE CONTEXT

MAKE UP FOR EVER is a collective of makeup artists. We celebrate everyone’s unique beauty. We are looking for a talent who is result oriented and enjoys challenges in the retail industry.

Reporting to a Brand Manager based in Singapore, you will play a significant role in driving MAKE UP FOR EVER brand growth with strong retail strategy and smooth retail operations planning and execution.

YOUR IMPACT _________

This person is responsible for driving sales through retail in Sephora stores and Boutique in Singapore. You will also be responsible in supporting the retail team to grow brand performance & ranking in all channels. This person will foster love and professional makeup artistry of MAKE UP FOR EVER to Sephora Beauty Advisors and own MU Experts.

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability.
• Track sales performance and provide guidance to Boutique / Sephora teams.
• Implement and monitor monthly brand sales focus, sales target, and individual BA’s sales target. Constantly review and analyse achievements and develop strategies to close sales performances gaps.
• Work closely with brand’s Trainer on individual BA’s training to motivate team to achieve their sales target (total brand and individual)

VISUAL MERCHANDISING:

• Ensure counter is visually appealing aesthetically and in accordance with brand’s guidelines.
• Work closely with Brand Manager and trainer on new products launches and execute new product launch plan, according to marketing calendar.
• Proactively adjust product display/GWP display, maximizing sales efficiency.
• Ensure counter display reflects monthly sales and marketing focus.
• Ensure that the counter display reflects the monthly sales and marketing focus.
• Ensure tip top store cleanliness as per brand guidelines, and tip top VM change/display.
• Ensure timely execution/management of monthly marketing animation and activation.

INVENTORY MANAGEMENT:

• To ensure accuracy and timelines on store inventory - ordering and return.
• Follow up product arrival and on-shelf time through close communication with Brand Manager.
• Inventory cleaning and management of discontinued and expired products. Follow up the disposal of discontinued products.
• Monitor product inventory and communicate with store operations supervisor to ensure stable supply.

GENERAL OPERATIONS:

• Be the key point of contact at all times to drive workshops and store events.
• Be the first point of contact on guest complaints and be responsible for onwards escalation, when needed.
• Roster management
• Ensure accuracy on half-yearly audit check.
• Hold short weekly meetings to inform BA and BTQ of sales targets, completion rate, incentive plan, key products, and display adjustments.
• Ensure that BA grooming meets brand standards.
• Ensure that the Specialist /BA/ GS on the counter can provide excellent customer service in accordance with the brand's service standards.

REPORTS:

• Timely submission of daily sales / monthly reports
• Timely submission of team’s commission and allowances monthly.

SUPERVISION AND TEAM MANAGEMENT OF BAs:

• Ensure that BA grooming meets brand standards.
• Ensure exceptional customer service standards are maintained.
• Be a role model for the team for sales and customer service.
• Motivates Beauty Advisors and establishes good team relationships and maintains team harmony.
• Assist and work with Brand Manager in recruitment of BAs.
• Partner with Trainer to ensure BAs are integrated into the brand with strong brand’s introduction and have strong basic product knowledge.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Currently our Account Management Department is looking for an Account Manager.


Major Responsibilities

• Building and maintaining strong, long-lasting customer relationships
• Operating as the lead point of contact for any communication issues
• Working with clients' objections
• Assist with challenging client requests or issue escalations as needed
• Participate in the sales process
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with team to identify and grow opportunities

Requirements:

• Knowledge of current market trends, and industry developments in the cryptocurrency space.
• Proven work experience as an Account Manager or in a similar role, preferably in a sales or account management environment
• Excellent English language skills (C1), both written and verbal, to ensure smooth and effective client communication
• Demonstrated ability to understand client needs and objectives, and effectively position solutions to meet those requirements
• Proactive and results-driven mindset, with a focus on achieving sales targets and providing exceptional customer service
• Ability to resolve conflicts and address client objections in a professional and solution-oriented manner

• Remote work from any location
• 20 paid vacation days and 5 sick days annually
• Full compensation for documented sick leave
• Wellness support: We value our employees' well-being and cover expenses for sports, healthcare, coworking spaces, and team-building events
• Continuous learning: Monthly Gotbit Educational Meetups featuring industry leaders help you stay ahead of the curve
• Global exposure: Attend industry conferences with our sponsorship and connect with the world
• Collaborative environment: Join our friendly and young team where all of your ideas will be heard
  

Apply now!
We look forward to receiving your application