We are seeking an experienced and highly skilled Incident Response Consultant/Manager to join our team. The successful candidate will be responsible for providing incident response services to our clients, developing incident response plans, and managing the incident response program.

Key Responsibilities:

• Provide incident response services to clients, both local and overseas, including incident handling, investigation, containment, and recovery.
• Develop incident response plans for clients, including policies, procedures, and playbooks, tailored to their specific needs and risk profile.
• Work closely with clients to understand their business and technical environment and provide tailored incident response services and recommendations.
• Manage the incident response program, including leading incident response engagements, mentoring the incident response team, and providing guidance to clients on incident response best practices.
• Keep up-to-date with the latest threat intelligence and trends and incorporate this information into the incident response program.
• Conduct incident response tabletop exercises and post-incident reviews to continually improve the incident response program.
• Assist in developing proposals, statements of work, and other deliverables as part of the sales process.

Qualifications:

• Bachelor's degree in computer science, information security, or a related field.
• At least 5 years of experience in incident response management and cross-country IR experience.
• Knowledge of incident response frameworks such as NIST, SANS, or ISO.
• Understanding of the latest threats and trends in information security.
• Experience in leading and mentoring incident response teams.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, GCFE or GCFA are preferred.

Candidates possessing the following abilities/skills will be considered favourably:

• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Experience with incident response tools and technologies, such as SIEM, EDR, forensic tools, and threat hunting platforms.
• Knowledge of scripting languages such as Python or PowerShell for automating incident response processes.
• Familiarity with operating systems such as Windows, Linux, and macOS, and the ability to analyse system logs and network traffic.
• Experience with incident response in cloud environments, including AWS, Azure, or Google Cloud Platform.
• Familiarity with regulatory frameworks such as PDPA, GDPR, HIPAA, or PCI DSS, and their implications for incident response.
• Experience with incident response in a variety of industries, including finance, healthcare, government, or technology.

This is an exciting opportunity for an experienced Incident Response Manager with cross-country incident response experience to join a dynamic and growing organisation. The successful candidate will be part of a talented team and will have the opportunity to make a significant impact on the organisation's security posture. If you meet the qualifications and are interested in this opportunity, please submit your application today.

Job Responsibilities:

• Develop and execute the talent acquisition strategy for operational roles across all divisions, aligning with BreadTalk Group's overall business goals.
• Lead the Talent Acquisition team, providing mentorship, guidance, and performance management to ensure high standards of service delivery.
• Oversee the end-to-end recruitment process, including job requisitions, sourcing, screening, interviewing, and onboarding, ensuring timely and effective hiring for all operational positions.
• Implement best practices in recruitment to improve processes, including candidate sourcing, assessment techniques, and evaluation criteria.
• Collaborate with brand and hiring managers across all brands to understand their talent needs and deliver customized recruitment solutions.
• Build and maintain strong relationships with internal stakeholders to ensure alignment and continuous improvement in hiring practices.
• Develop and execute innovative sourcing strategies, leveraging various channels to attract a diverse and qualified talent pool.
• Implement and maintain an Application Tracking System (ATS) to track recruitment progresses, utilize metrics and analytics to track and report on the effectiveness of talent acquisition strategies and make data-driven improvements.
• Work with HR & Training team to develop and execute onboarding programs for new hires to ensure seamless transition into the organization
• Plan, manage and forecast recruitment budget and optimize resources allocation
• Partner with the Employer Branding team to promote BreadTalk Group’s employment brand and enhance visibility and attractiveness among potential candidates, especially for operational roles.
• Regularly review and analyze market trends, competitor insights, and industry benchmarks to ensure a competitive approach to talent acquisition.

Job Requirements:

• Minimum 8 years of experience in talent acquisition, with at least 3 years in a leadership role, ideally within the Food & Beverage, retail, or hospitality industries.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Knowledge of local employment laws and regulations.
• Experience working in a shared services or matrixed environment.
• Proven experience managing high-volume recruitment for operational roles.
• Strong understanding of sourcing channels, and recruitment technologies.
• Excellent interpersonal and communication skills, with the ability to build relationships across various business units.
• Data-driven and analytical mindset with experience using recruitment metrics and tools.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

As a Global Quality, Quality Management Systems (QMS), System Performance Excellence (SPE) Manager in the Quality Management Office at Micron Technology, Inc., you will collaborate with QMS Process Owners, Standards Program Managers, and Leaders across the globe to deploy, drive and improve quality systems at Micron.

The following attributes in a candidate are essential to success in this role:

QMS Governance

Must have knowledge of and experience working within a QMS. This includes interpretation of requirements and management of documents, processes, and procedures.

Business Process Management and Improvement

You must be experienced in the practice of identifying, analyzing, and improving existing business processes to optimize performance, meet requirements and standards, or simply improve quality and the user experience for customers and end-users.

Communication

This is a connective role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively.

Project/Program Management

Work ethic, responsiveness, and results orientation matter! With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions. This must include following a methodical approach to change control.

Change Leader

You need to have the ability to influence and enthuse others through personal advocacy, vision, and drive. This position can be uncomfortable and requires you to embrace the tension, listen and learn if we are to continuously improve.

Your responsibilities will include, but are not limited to, the following:

Be a people Manager:

§ Assist in the development of team members reporting to you.

§ Set high standards of excellence and hold your team accountable.

§ Frequently check in with team members on a one-on-one basis.

§ Provide feedback to team members in real time.

§ Reward and recognize positive impacts.

§ Motivate team members to achieve successful outcomes.

An advocate and guardian of the QMS framework:

§ Provide/influence the strategy and vision for the QMS structure: quality manual, quality policy, standards, processes, and programs.

§ Develop and drive QMS performance metrics.

§ Manage the QMS from end-to-end as a system of processes.

§ Sustain QMS project portfolio, which includes managing stakeholder feedback and project selection.

§ Provide oversight of the Management Review process as a process steward. (as applicable)

§ Lead QMS business process development and improvement efforts to simplify and streamline the QMAP.

Lead the integration of QMS requirements and structure across processes and sites:

§ Be accountable for the success of QMS deployment (integration of requirements) across value chain functions.

§ Collaborate with local teams and remove roadblocks to defining and executing site deployment plan.

§ Collaborate with process owners and remove roadblocks to defining and executing deployment plan across the enterprise.

§ Serve as a point of contact for QMS and hold stakeholders accountable.

§ Communicate quality standards and processes, and provide explanation for QMS stakeholders.

§ Coach and guide SPE team members on proper implementation and use of the quality standards, including conducting formal training where appropriate.

§ Develop and lead QMS activities for requirements verification and validation.

§ Lead in the gathering of feedback on the QMS and work within the QMS-SPE team for resolutions.

§ Coach SPE engineers on QMS business process improvement efforts.

§ Ensure closed-loop sharing of lessons learned.

§ Drive continual improvement of the QMS.

Experience

§ Knowledge of systems engineering, process management

§ Knowledge of semiconductor, automotive, industry or other related manufacturing

§ Knowledge of Micron’s Quality Management System

§ Knowledge of requirements management

Process Management Professional

Qualifications

• Experience in a Fabrication, Product engineering, Global Quality or another relevant group.
• Experience in the application of quality standards for the Automotive Industry
• Experience in interpreting requirements and implementing a QMS framework.
• Excellent problem solver with the ability to interpret and effectively resolve complex, technical, or ambiguous issues.
• Experience leading and coordinating projects and efforts across many different project groups.
• Must have a proven ability to motivate others.
• Strong leadership, interpersonal and facilitation skills with the ability to work effectively with a variety of people
• Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business stakeholders.
• Be self-directed and able to multitask and prioritize tasks and projects across your team.
• Excellent organizational skills with a strong attention to detail.
• The ability to manage workloads successfully and provide outstanding customer service.
• Respond well to constructive feedback.

Required Education

§ Bachelor’s Degree ( Engineering )

§ 5+ years working within a QMS (Must)

§ Knowledge of quality standards for automotive industry

Excellent computer skills with Microsoft Office suite

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

Summary:

We are seeking a highly motivated and experienced Project Manager to join our dynamic Project Management Team. The Project Manager will be responsible for overseeing the planning, execution, and successful delivery of assigned projects within budget, timeline, and quality parameters. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a proven track record of managing complex projects in the events industry.

Roles & Responsibilities:

• Lead the end-to-end project management process for assigned events, exhibitions, or conferences from conceptualization to post-event evaluation.
• Develop project plans, timelines, and budgets in collaboration with internal stakeholders and clients, ensuring alignment with objectives and expectations.
• Coordinate with cross-functional teams including production, logistics, marketing, and creative to ensure seamless execution of project deliverables.
• Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations throughout the project lifecycle.
• Conduct risk assessments and implement mitigation strategies to minimize project disruptions and ensure adherence to deadlines.
• Monitor project progress, identify deviations from the plan, and implement corrective actions as necessary to keep the project on track.
• Facilitate post-event debriefs and conduct thorough evaluations to assess project performance, identify areas for improvement, and capture lessons learned.
• Stay abreast of industry trends, emerging technologies, and best practices in event management to drive innovation and continuous improvement.

Requirements:

• Bachelor’s degree in business administration, Project Management, Event Management, or related field. PMP certification is a plus.
• Minimum of 5 years of experience in project management, preferably in events, exhibitions, or related industries.
• Proven track record of successfully managing multiple projects simultaneously from initiation to closure.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• To consolidate report on various financial tasks accurately and efficiently.

• Processing of Service request, invoicing, GR & claims.

• Assisting the financial management team with financial reporting & budget planning.

• Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date

• Maintaining of monthly O&S progress report

• Writing of minutes

• Follow up action items

• Process personal clearance and monitor to ensure clearance are up to date

• Process ad hoc request like submitting of job tickets

• Coordinate with contractors to arrange with Maintenance Agency for preventive maintenance

• To track all purchase orders due date and ensure timely payment and perform GR

Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC.

In this role, you will:

· Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

· Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

· Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

· Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

· Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

· Co-develop new business model to current care pathways by collaborating with other teams and external partners

· Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

· Report to Commercial & Disease Area Lead

Who you are:

· Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

· Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

· Proven experience leading cross functional teams in an agile environment

· Proven ability to build long term trusted relationships with external and internal stakeholders

· Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

· Passionate in improving clinical practice and patient outcome

· Outside the box thinking and comfortable to challenge the status quo

· Comfortable with taking risks, experiment and learn; Able to act on key decisions and opportunities, and stop any activity that is not adding value

· System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

· Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

· At least 5 years of work experience in related field.

· Clinician engagement experience is a must, preferably with APAC experience

· Strong communication, presentation and negotiation skills.

· Strategic thinking and planning skill with proven analytical and forward-looking thought process.

· Proven commercial acumen with strong understanding of financials.

· Stakeholder management skill with the experience of collaborations with cross-function teams and different types of external stakeholders.

Role
As member of the worldwide Corporate Audit team - APAC region, the role is to:

Lead a team, identify and assess risk areas in the operations and provide advice to assist management in the improvement of risk management practices and internal controls to foster and facilitate the achievement of the corporate objectives.

Job responsibilities:

• Conduct regular audit reviews in the APAC region, based on the yearly audit plan defined by Management.
• These activities include: 1. Audit planning and risk control matrix preparation;
  2. Fieldwork preparation and execution;
  3. Discussing preliminary findings / recommendations with auditees and related Management;
  4. Preparing the audit report and discussing it with CA Management as part of the validation process;
  5. Following-up on the timely and adequate implementation of actions recommended 6. Carry out assigned SOX testing activities 7. Contribute to the improvement and the development of best practices for the Corporate Audit function.
  

Profile:

• Bachelor degree in accounting , finance, economics or engineering and business administration;
• Preferred certifications: CPA or CIA;
• 6-10 years of relevant audit experience, ideally combining experience in external audit (Big 4 preferred) and in the industrial sector as a team lead/manager;
• Robust skills to communicate effectively across all levels of the organization;
• Ability to build and promote strong relationships within the CA team and the colleagues from other functions;
• Ability to work in multi-cultural environment and open mindedness attitude;
• Ability to work independently and take initiative when needed, with strong analytical skills and an eye for details;
• Candidates with solid exposure to the following is a must: 1. Semiconductor or Hi-tech manufacturing industry with multi-sites operations;
  2. SECT 404 (SOX) testing;
  3. SAP (key modules such as FI, MM, etc)

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities

1. Support in requirement analysis, solution planning, technical presentations, and other presales support activities for main products and solutions, including RAN, CN, and Transmission.

2. Act as the technical solution interface for Sales and Marketing teams.

3. Participate in project implementation, ensuring successful delivery of technical solutions.

4. Provide support for corporate tenders, presales, and implementation activities.

Requirements

1. Degree in Telecommunications, Computer Science, or equivalent qualifications with at least 3 years of experience in the telecommunications industry.

2. Experience in delivering presales presentations and managing project implementation in key telecom projects.

3. Knowledge and experience in telecommunications technologies, including RAN, CN, and IP RAN solutions.

4. Ability to work under pressure and accept occasional regional travel.

5. Strong follow-up and coordination skills.

Sales and Marketing Manager - Myanmar Market

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead our efforts in the Myanmar market. The ideal candidate will be responsible for developing and executing effective sales and marketing strategies to drive growth, enhance brand presence, and increase market share.

Key Responsibilities:

• Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape in Myanmar.
• Strategy Development: Create and implement sales and marketing strategies tailored to the Myanmar market, aligning with overall company objectives.
• Sales Management: Lead and motivate the sales team to achieve targets. Monitor performance metrics and provide coaching and support.
• Brand Promotion: Develop and manage marketing campaigns to enhance brand awareness and customer engagement.
• Relationship Building: Establish and maintain strong relationships with key clients, stakeholders, and partners in the region.
• Budget Management: Prepare and manage the sales and marketing budget, ensuring efficient allocation of resources.
• Reporting: Track sales performance and marketing effectiveness, providing regular reports to senior management.
• Collaboration: Work closely with cross-functional teams, including product development, customer service, and finance, to ensure alignment and support for sales initiatives.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a managerial role. Experience in the Myanmar market is highly desirable.
• Skills:Strong leadership and team management abilities.
  Excellent communication and interpersonal skills.
  Proficiency in data analysis and reporting tools.
  Ability to adapt strategies to meet local market conditions.
  
• Language: Fluency in English and Burmese is preferred.
• Travel: Willingness to travel within Myanmar as required.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about driving sales growth and marketing success in the Myanmar market, we encourage you to apply!

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Hello aspiring candidates! Looking for a fun and exciting workplace? Welcome to CraveFX, a leading animation, motion graphics, and VFX studio in Singapore. Since 2013, we've been pushing the boundaries of creativity and technology, always staying on top of the latest industry trends. We believe in continuous learning to enhance our skills. Our close-knit team of top artists are always eager to welcome new talent.

What makes us unique? We're a pet-friendly studio, where you can bring your furry friends and enjoy a lively, welcoming atmosphere. We're expanding our team and are on the lookout for an outgoing Business Development Executive/Manager who thrives in a fast-paced production environment. Join us to work on diverse projects, explore your creativity, and collaborate in an environment where every voice is valued.

In this role, you are expected to:

• Focus on expanding our reach in animation, motion graphics, visual effects, and interactive content by identifying and targeting new business prospects.
• Reach out to prospective clients through market research, business directories, client referrals, cold calling, and direct fieldwork.
• Monitor industry trends and competitor activity to identify potential growth areas.
• Build and maintain strong relationships with clients, partners, and stakeholders to ensure long-term success and repeat business.
• Prepare and deliver compelling sales presentations that showcase CraveFX’s capabilities and provide tailored solutions to potential clients.
• Collaborate closely with the creative and production teams to develop proposals and ensure that client needs are met throughout the project lifecycle.
• Collaborate with clients to understand their vision and objectives for each project, translating these into clear and concise notes for the producers.
• Coordinate the formulation of price quotations, submit sales contracts for orders, handle invoicing, and maintain accurate client records.
• Negotiate contracts and close deals to achieve and exceed sales targets.
• Service and maintain both short-term and long-term client relationships, manage existing accounts, and up-sell CraveFX’s services based on client needs.
• Assist in the administrative work needed for approvals, submissions, and reconciliation, ensuring smooth operation across all activities.
• Be responsible for achieving sales targets by leveraging existing accounts and driving new business development.

Requirements for this role:

• Proven experience in business development, sales, or a similar role in the creative industry.
• Strong understanding of animation, motion graphics, visual effects, and interactive media is a plus.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Experience with CRM software and sales analytics tools is a plus.

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Working Hours:

• Mon - Fri, 8.45am to 5.30pm

Location:

• Jurong

Job Description:

• Periodic reporting to the head office in Japan
• To perform cash flow planning.
• To manage and train the subordinates.
• To respond to external inquiries (e.g., auditors, banks, etc.)
• Other ad-hoc tasks assigned

Job Requirements:

• Bachelor’s degree in finance, accounting, or related field.
• Knowledge of Japanese language (written and spoken)

Interested candidate please forward your resume to Leow Pei Qi (Josephine) (Reg: R1440776) [email protected] for further discussion.

Due to high volume of applications, only successful shortlisted candidate will be notified.

To apply directly for this position, click here!

Thank you and wishing you all the best in your job search.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Performs in all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals assigned.

Job Responsibilities:

1. Work with DOSM and DORM in achieving the desired Market Penetration Index (MPI), Average Rate Index (ARI) and Revenue Generation Index (RGI) goal.

2. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

3. Managing Sales Activities (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

4. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

5. Identify opportunities for value added services to increase sales profitability and anticipate client needs.

6. Providing exceptional customer service and gain loyal support / repeat business

7. Drive Marriott Bonvoy membership to achieve the overall hotel goal

8. Participate in any trade events and projects being assigned on ad-hoc basis

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm