JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

• Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping
• Responsible for build of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)
• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)
• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity
• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures
• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities
• Must have impeccable written and oral communication skills down to the mapping documentation level
• Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners
• Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Job Requirements:

• Should be independent, quick learner and team player
• Able to work independently with minimum guidance
• Have good communication skills (to work with various levels)
• Minimum 4 years or above with the relevant experience
• Proficiency in Informatica Power Center 10.x or higher preferably in an Unix(AIX/LINUX) environment with AS400/Oracle source and targets.
• Experience working on Informatica Metadata Manager 10.x or higher
• Must have experience in Oracle 11g or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (AIX/Linux)
• Experience Job scheduling tools like Control-M
• Good to have experience in Change Control Management tools & Visio
• Have experience on all stages of Software Development Life Cycle (SDLC)
• Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Details of the Division and Team:

Deutsche Bank’s Rates business leads with scale and strength in providing risk capacity, ideas and solutions to institutional and corporate clients globally. We give clients access to the Bank’s liquidity and product expertise through our global sales, trading and structuring teams, as well as our electronic trading channels. Our product range includes fixed income securities and derivatives in interest rates, long dated FX, multi-asset correlation products and commodities.The role will involve working closely with trading and various other teams including, but not limited to, sales, structuring, research and infrastructure functions. The person recruited will join a trading desk, responsible for pricing, trading and risk management of interest rate options.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Market Making and Risk Management of interest rate options.
• You will be responsible for providing liquidity and recycling risk profitably.
• Managing financial risk and non-financial risks of the business.
• Interacting with clients, sales and internal counterparties in trading, coverage and structuring functions to increase market transparency and to generate new business.
• Syndicating the business strategy to key infrastructure partners to ensure efficient allocation of resources and alignment of goals.

Your skills and experience:

• A minimum of one year experience in pricing interest derivatives. Good product knowledge in derivatives such as interest rate swap and swaption.
• A minimum of two years’ experience in a client facing role, covering institutional clients in G10 flow and structured rates products. Familiar with trade execution and trade life cycle events.
• Strong market acumen, with in-depth understanding of macro environment and its impact on rates products. Able to understand and interpret market trends and identify, communicate and market trade ideas.
• The ideal candidate should have a BS degree or above in Economics, Finance, Math Finance or Quantitative Finance.
• Able to work in a high paced environment under pressure.
• An excellent communicator (verbal and written) with strong interpersonal skills

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Conduct scrum ceremonies and lead the scrum team.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platforms, cloud, design thinking and service design.
• Experience in C3 (Command, Control, Communication), Business Continuity Planning/ System, or Crisis/ Incident Management System will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Description

The Data Analyst is responsible for data preparation and analysis that will draw meaningful insights from complex datasets and help business identify strategies for decision making.

Responsibilities

1. Responsible for data cleansing, validation, aggregation and analysis

2. Develop and maintain analytics reports for strategic and business planning and improvement.

3. Apply statistical modeling techniques to analyze and interpret patterns from large data

4. Meet with key stakeholders to present and review data analysis and reports to support decisions

4.

Qualifications

1. Bachelors Degree in Statistics, Mathematics, Computer Science or related discipline

2. Analytical skills with ability to organize, maintain, process and analyze vast amounts of information and complex issues.

3. Experience in developing or maintaining SAS programs using Base SAS and Macros and SQL.

4. Ability to communicate findings in a clear, concise manner including verbally, graphically and in writing to a variety of audiences.

5. Nice to Have
Experience in visualization software such as SAS Visual Analytics, tableau or Qlikview

5 day week @CCK area (military camp)

Maestro HR

damien lee tian hong

R1106726

16C8462

Working Location: Raffles Place

Salary: Up to S$5,000

Overview:

• Our client is seeking a skilled Desktop Support Analyst to provide Level 1 support for trading applications and systems at their Singapore office. The role involves supporting internal end-users in a fast-paced, business-critical environment. The ideal candidate will have a solid understanding of desktop operating systems, business applications, and experience in trading/back-office operations support.

Key Responsibilities:

• Provide end-user support for desktops, laptops, printers, IP phones, and video conferencing.
• Install, troubleshoot, and maintain Microsoft OS and applications.
• Offer Level 1 support for business apps like Bloomberg and internal trading systems, including daily system checks.
• Handle user onboarding/offboarding, access rights management, and asset disposal.
• Manage software and hardware inventory.
• Collaborate with global IT teams on projects (upgrades, migrations).
• Ensure security and compliance within end-user computing.

Requirements:

• 4–6 years of IT experience, with at least 1 year in financial services.
• Diploma or Degree in Computer Science, Information Technology or related field.
• Strong desktop support and service desk experience.
• Knowledge of network connectivity and data center facilities.
• Strong end-user focus with excellent communication and interpersonal skills.
• Ability to manage shifting priorities and perform under pressure.

Job Responsibilities:

• Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.
• Provide application support to end users in troubleshooting and resolution of issues, and updating them of the progress which entails communicating with them in an appropriate and constructive manner.
• Work closely with the team and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications
• This role includes implementation and sustainment responsibilities. Travel within Asia Pacific region will be expected but kept to a minimum.

Job Requirements:

• Minimum 8 years’ experience in SAP HR/HCM project implementation and rollout experience
• Strong understanding of SAP HCM process and local statutory reporting and audit requirements
• Strong functional and configuration skills in all areas of the HR/HCM modules

· Able to do simple debugging of program

· Experience in supporting interfaces between SAP and non-SAP applications

• Team player with good writing, verbal communication and presentation skills. Independent, resourceful and able to perform under pressure with minimal supervision.

Job Responsibilities:

• Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.
• Provide application support to end users in troubleshooting and resolution of issues, and updating them of the progress which entails communicating with them in an appropriate and constructive manner.
• Work closely with the team and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications
• This role includes implementation and sustainment responsibilities. Travel within Asia Pacific region will be expected but kept to a minimum.

Job Requirements:

• Minimum 8 years’ experience in SAP HR/HCM project implementation and rollout experience
• Strong understanding of SAP HCM process and local statutory reporting and audit requirements
• Strong functional and configuration skills in all areas of the HR/HCM modules

· Able to do simple debugging of program

· Experience in supporting interfaces between SAP and non-SAP applications

• Team player with good writing, verbal communication and presentation skills. Independent, resourceful and able to perform under pressure with minimal supervision.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Permanent headcount, based in Singapore
• Leading Asian bank
• Candidates must have relevant financial services experience in a project management / business planning or processing / performance management function

Responsibilities:

• Document business processes, workflows, and functional requirements, conduct gap analysis
• Work with technical teams to design solutions that align with business goals, and evaluate potential banking software, tools/ platforms to recommend suitable options
• Manage project timelines, scope, and resources in coordination with project managers
• Testing and Implementation Support: Develop test cases and scenarios for user acceptance testing (UAT), Coordinate with QA teams and business units to validate and test solutions
• Identify risks associated with processes, systems, or projects and propose mitigation strategies
• Analyse existing business processes and suggest improvements to enhance efficiency and customer experience
• Stay updated on industry trends, emerging technologies, and competitive practices to recommend improvements

Requirements:

• Bachelor’s degree in any discipline
• Advanced degree (e.g., MBA, Master’s in Finance) and professional certifications (e.g., CFA, FRM, CBAP, or PMP) advantageous
• At least 4-5 years of experience in a related role in financial services
• Data Analysis Tools: Proficiency in Excel, SQL, and experience with financial analysis tools (Tableau, Power BI, or other data visualization software)
• Knowledge of CRM Systems: ERP (e.g., SAP, Oracle) or CRM systems is a plus
• Ability to analyse and interpret financial information and translate to visuals
• Strong written and verbal communication skills to create reports and presentations for stakeholders
• Experience in project management, including scoping, timelines, and stakeholder coordination
• Good stakeholder management and communications
• Team player

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22709/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Job Description:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system.
• Conduct workshops and interviews to understand user needs and expectations.
• Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement. Develop future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
• Develop comprehensive test scripts based on user requirements and FSD. Ensure test scripts cover all functional scenarios and edge cases.
• Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system. Document UAT results, track defects, and ensure timely resolution of issues.
• Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
• Validate data integrity and completeness post-migration.
• Assist in the planning and execution of post-production rollout activities.
• Provide training and support to end-users to ensure a smooth transition to the new system.
• Identify potential risks and issues related to user requirements and testing, and develop mitigation strategies.
• Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Requirements:

• Degree of a relevant discipline
• Minimum 3 - 5 years of relevant experience

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Analyse enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Troubleshoot and fix issues/bugs.
• Improve operational processes.

Requirements:

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.
• Should have good experience in Murex.
• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.

We are looking for a dedicated technology business analyst who has deep understanding of the problems customers are facing and is accountable for capturing and communicating customer requirements as well as ensuring requirements are appropriately translated into digital solution designs.

Responsibilities:

• Should also have executed projects involving application on-boarding, stakeholder management and vendor management.
• Excellent technical and analytical skills; analyze existing capabilities and identify priority gaps and opportunities.
• Interpretation and understanding of Regulatory documentation and other related communication received in local language (Simplified & Traditional Chinese) and translate it to English language for Project team's benefit.
• Active participation in regular calls and email communication with the Project stakeholders (including Business & Technology teams) and application vendor, mainly where the communication is in local language (Simplified / Traditional Chinese).
• Active participation in Project's end-to-end process including requirement, development, testing and deployment.

Requirements:

• Bachelors’ degree or higher in Computer Science or appropriate field of study.
• 4 to 5 years' experience as a Business Analyst
• Proven track record in delivering digital applications using Agile Methodology while communicating with senior stakeholders across geographies.
• Knowledge or working experience in banking industry is mandatory.
• Working experience in Simplified & Traditional Chinese to translate communications from Taiwan markets.
• Having worked projects in the Taiwan or Chinese markets will be a plus.

We regret to inform that only shortlisted candidates will be notified / contacted

EA Registration No.: R24122125, Yap Mei Zhen

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

We are looking for a QA Tester to assess software/TV Apps quality through manual testing.

Responsibilities -

• Translate requirements into test scenarios and test cases
• Liaise with key stakeholders and oversea QA tester to confirm on the test coverage
• Executing test scripts and reviewing results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Point of contact of the QA related matters and inquiries for the project
• Lead the discussions during QA activities such as test coverage walkthrough, UAT execution
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Getting sign-off for all test deliverables to close off the testing cycle
• Assist PM to formulate QA strategy for the project as necessary

Requirements:

• Diploma in Computer Science or Testing or equivalent work experience
• Minimum 2 years of working experience in QA
• Experience in working with stakeholders, conducting TV App/App reviews, and consensus-building
• Proven experience as a Quality Assurance Tester or similar role
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an Investment Operations Specialist to join the team.

The successful candidate will be responsible for managing investment operations; cash/liquidity management, collateral margining, asset services, portfolio transition coordination and client servicing activities. You will be required to liaise with both internal and external stakeholders for the role, supporting the APAC markets.

The ideal candidate should have at least 4-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Any additional technical skillsets such as Excel, MS, Macros, Python programming is an added advantage. Please note that the role may involve covering Singapore Public holidays.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated consulting, assurance, tax, and transaction services.

The Opportunity

As part of the Financial Services Risk Management (FSRM) practice you will provide a well-integrated broad array of risk management services to financial institutions with a focus on quantitative credit risk- related service offerings.

Your Key Responsibilities

As a Manager in the FSRM team, you will be leading or supporting EY services in the market through business development, project planning and high-quality project execution. You will be working on projects relating to:

• Development and validation of credit risk models in Retail/ Commercial/ Corporate banking
• Development of innovative risk models using artificial intelligence, machine learning and deep learning techniques and alternative data for various segments
• Data analytics for risk domains
• Implementation of credit risk management technology applications and credit risk data management, including understanding of vendor offerings
• Development of visualization tools and dashboards for risk domains

Skills and Attributes for Success

• Deep understanding of modeling techniques and practical experience in credit risk models such as PD, LGD, EAD or ECL models or models to tackle business related challenges
• Strong quantitative and modeling skills incl. artificial intelligence and machine learning techniques
• Practical experience in languages such as Python, R, VBA, SAS, Tableau, Power BI or SQL
• Strong interpersonal and teaming skills
• Effective leadership, project management and teamwork skills
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role, you must have

• Minimum 6 years relevant work experience in quantitative credit risk, part of which in a consulting firm
• Graduate degree in Computational Finance, Mathematics, Statistics, Physics or equivalent preferred
• Industry related certification is a plus (e.g., FRM, CPA/ CA, CFA)

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 15 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Roles and Responsibilities:

• Work closely with the distribution channels and other support units to coordinate the EDD case management and ensure relevant supporting documents or alternatives evidence as obtained are acceptable within the internal framework requirements.

• For analyst that support the onboarding of the high net worth (“HNW”) and offshore business segments, to work closely with the AML Consultant and act as the SME in managing the end-to-end support for the NB onboarding. This will include conducting the relevant EDD review, SOF and SOW corroborations in line with the regulatory requirements and internal SOP.

• Managing and review the alerts resolutions arising from name screening / transaction monitoring / customer risk scoring systems and liaise with other functional units (e.g. Life Operations) for necessary investigation and follow-up actions. This include prepare the required EDD review accordingly and seek senior management approval.

• Conduct investigation into suspicious activities and prepare suspicious transaction report for timely filing to STRO.

• Assist in the annual HRC periodic review and trigger event reviews (such as but not limited to absolute assignment, policy loan application, 3rd party payor review) in accordance with the applicable AML/CFT policies / guidelines / SOPs.

• Maintain accurate regular review, risk assessment, trigger event review and enhanced due diligence records.

• Assist with the implementation of automated AML systems in regard to UAT, data gathering where required.

• Assist in preparation of the AML/CTF related management reports.

• Carry out other ad-hoc tasks or projects as assigned.

• Exercise diligence in delivering quality work and strong commitment to agreed timeline.

Requirements:

➢ Bachelor’s Degree and a relevant industry qualification in AML/CFT e.g. ICA, ACAMS.

➢ 2 to 5 years of experience in a financial crime compliance role within the insurance industry

➢ Strong knowledge of the applicable regulations and guidelines on AML/CFT e.g. MAS Notice 314, TSOFA

➢ Sound understanding of insurance operations and the financial crime risks and controls relating to AML and Sanctions.

➢ Appreciation of the changing trends and typologies relating to AML/CFT.

➢ Ability to multi-task and take on high volume of workload with aggressive timelines.

➢ Attention to details in investigation of alerts and reviewing customers’ profiles.

➢ Intermediate knowledge of Excel i.e. formula, macro, VBA is a plus.

➢ Familiar with AS400 system and Nice Actimize platform

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Experience: 10+ Years

Role: System Analyst

Key Domain/ Technical Skills:

· Mainframe – online and batch processing

· Credit Card domain knowledge

Key Responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solution to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· identify and raise/escalate risks to the project/processes

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

Experience:

· Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.

· Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Should have experience as Cards Issuing Application development lead

Detailed JD (Roles and Responsibilities)

• Data Collection and Analysis: Collect, analyse, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency
• Research and Learning: Deeply understand client’s relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Mandatory skills

• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research)
• 2-4 years of financial/business/data analyst experience
• Knowledge of accounting principles, financial statements, and financial modelling
• Understanding of Data Design Pattern differences between transactional ERP systems (SAP) and analytical data warehouses (BigQuery, Snowflake)
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and languages (R, Python…)
• Experience building interactive data visualizations, strong storytelling skills (Tableau, Streamlit, Shiny…)

Desired/ Secondary skills

• Experience building/applying statistical and/or machine learning solutions to solve business problems
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Strong verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Domain

eCommerce / Retail / SAP

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

• Shape the success of real estate funds and investments
• Gain exposure to diverse real estate markets, strategies and industry leaders

About Our Client

Our client is a leading real estate investment firm with a focus on creating sustainable value through disciplined investment strategies and a deep understanding of market dynamics. With a commitment to excellence and a track record of success, they aim to deliver consistent, long-term value for our investors and stakeholders.

Job Description

• Conduct detailed financial modelling and sensitivity analyses to support investment underwriting and valuation of real estate assets.
• Assist in market research and competitive analysis to assess the viability and potential returns of new investment opportunities.
• Support due diligence processes by gathering, verifying and analysing data related to property acquisitions and dispositions.
• Prepare investment memos, presentations and reports for internal stakeholders and external investors.
• Monitor and evaluate the performance of existing portfolio assets, identifying areas for improvement and flagging potential risks.
• Track industry trends, market conditions and economic factors to provide strategic insights into the real estate sector.

The Successful Applicant

• Bachelor's degree in Finance, Real Estate, Economics, or a related field.
• Minimum 4 years of experience in real estate, investment banking, private equity or a related financial role.
• Strong financial modelling skills.
• Excellent analytical, quantitative and problem-solving skills.
• Strong communication skills and the ability to present complex information clearly and concisely.
• Ability to work independently, manage multiple projects and meet deadlines in a dynamic environment.
• Familiarity with real estate investment structures and market analysis.
• Strong attention to detail and an ability to identify key investment risks and opportunities.

What's on Offer

This role offers the opportunity to contribute to high-impact investment strategies within the real estate sector. You will work alongside seasoned professionals, gaining exposure to a wide range of property types and investment approaches. Our collaborative culture emphasises growth and development, making it an ideal environment for individuals looking to build a successful career in real estate investment.

Contact

Almas Alwani Binte (Lic No: R1871112 / EA no: 18S9099)

Quote job ref

JN-112024-6589390

Phone number

+65 6541 9971

Michael Page International Pte Ltd | Registration No. 199804751N

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

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