Clinic Assistant / Patient Service Associate

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

https://wa.me/6591271022 [James]

- Min 2 years experience in catering service.

- Able to find leads and propose on package suitable for customers.

- Sales orientated mindset.

- Able to lead and work in a team.

- To communicate with different department in the company to be able to fufil requirement by customers

- Able to converse in English & Mandarin

Clinic Assistant / Patient Service Associate | Chiropractic Center | Multiple Location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Opportunity to work on a Global Implementation
• Newly created role

About Our Client

The client is a Singapore-based company strategically expanding its IT operations. With a robust IT team headquartered in Singapore, they are poised for continued growth and success in the technology landscape..

Job Description

As an IT Service Manager, you will be responsible for:

• Managing a team of help desk team members to provide HQ IT helpdesk requirements.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Making recommendations to improve operational efficiency.
• Administer ISD document repository and activities
• Liaison with HR and Admin on ISD team training and Company admin functions
• Compliance with Safety and Environment policies.

The Successful Applicant

At least 5 years experience in managing senior executive IT helpdesk requirements and IT functions

• In-depth knowledge of IT service management frameworks and best practices (e.g., ITIL).
• Familiarity with ITSM tools and technologies.

What's on Offer

This role offers excellent benefits and a work-from-home arrangement while focusing entirely on business partnering.

Job Description

• Handle operation for import or export shipment
• Prepare import or export documentations
• Monitor shipment and receipt of shipping documents.
• Issue work order to external and internal contractors
• Any other ad-hoc administrative duties

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services at the new facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning

Requirements:

• Min Bachelor Degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5.5 Days work week

We are seeking a passionate and experienced Home Chef specializing in cooking delicious Chinese dinners. If you have a love for cooking, excellent experience in Chinese cuisine, and can create exquisite meals in clients' homes, then this position is for you!

Responsibilities:

Cook delicious Chinese dinners and prepare simple next day breakfast to meet clients' tastes and dietary needs.

Take charge of ingredient preparation and dish creation in clients' homes.

Develop daily menus, ensuring balanced and nutritious meals.

Accommodate clients' special dietary requirements to ensure satisfaction.

Requirements:

Extensive experience in Chinese cuisine cooking.

Passion for cooking with a deep understanding of ingredients.

Ability to provide high-quality cooking services in clients' homes.

Strong communication skills and a collaborative team spirit.

High regard for food safety and hygiene.

Benefits:

Flexible working hours.

Annual Leave

EA:21C0684 l R23118532 (LIEW WEI HONG BRYAN)

Jollibee is a multinational chain of fast food restaurants owned by Jollibee Foods Corporation (JFC). Jollibee has over 3,487 Jollibee outlets worldwide; with restaurants in Southeast Asia, the Middle East, East Asia (Hong Kong, Macau), North America, and Europe (Spain, Italy, UK).

Our Stores in Singapore : Orchard Road, Paya Lebar Square, Novena Square 2, Changi City Point, Woodlands MRT, Waterway Point, Smart Kitchens (Sembawang, Clementi, Bishan, Tampines)

Service Crew / Counter Staff :

RESPONSIBILITIES

1. To politely and patiently attend to customer’s queries.

2. Have good product knowledge and be well versed with all the food and beverage items served at the restaurant.

3. Attend to customers on food and beverages queries with a high level of customer service.

4. If in charge of cashiering, you need to be responsible for the cash funds assigned to you during your shift.

5. Ensure the cleanliness of the restaurant is maintained.

6. Check and ensure all preparation required in the setting-up of the counter and topping up of items are taken careof before the peak period starts.

7. Assist in any other areas of the restaurant as and when required.

8. Weekly cleaning and maintenance duties assigned.

9. Ensure that the uniform is well kept and personal hygiene is maintained at all times.

10. Diligently carry out all task assigned by the supervisor.

11. Ensure compliance with all health and safety regulations within the restaurant area.

Kitchen Crew / Fryman

RESPONSIBILITIES

1) Preparing and cooking accordingly to the training provided.

2) Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

3) Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, etc.

4) Ensure the cleanliness of the kitchen and work area is maintained.

5) Ensure compliance with all health and safety regulations within the kitchen area.

6) Assist in stock inventory for ingredients.

7) Ensure that the uniform is well kept and personal hygiene is maintained at all times.

8) Diligently carry out all task assigned by the supervisor.

OTHER REQUIREMENTS

- Warm & Cheerful Personality.

- Willing to learn and pick up new skills.

- Possessed basic hygiene course certification, if preferred.

- Maintain positive company morale and professional attitude.

- Punctual and responsible.

- Desire to constantly learn and grow professionally.

- Team player and able to motivate fellow staff.

- Must be able to work overtime, weekends and public holidays, as needed.

- Must maintain personal hygiene at all times.

BENEFITS

· 6 days work (9 hrs each day) I hr break time

· Meals provided

· Overtime Pay

· Training is provided

· Monthly allowance – after probation

· 14 Days Annual Leave

· 14 Days MC

· 60 days HL

· Medical benefits / insurance

· Good Starting Salary

Contact us at 8053 5070 (Jollibee office) or email to [email protected]

JOB DESCRIPTION

• Greet and usher customers into the restaurant
• Present menu to the customers, handling and serving their orders accurately
• Recommend and upsell products to diners
• Ensure cleanliness and tidiness of dining area
• Clear tableware and the tables after the customers leave
• Customer-oriented with pleasant personality
• Other tasks as assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and public holidays
• Meals provided

Responsibility:

• Performed on site Wafer Fab Cleanroom machine installation, repairing, servicing and maintenance
• Ensure all jobs are properly coordinated and completed within allocated time frame
• To perform all works in accordance with the specified standards and qualities
• Responsible for providing timely, professional and accurate information to customer’s technical service enquires at all times
• To liaise with principal on unresolved technical problems, and ensure proper record are maintained
• Data collection and compilation on site
• Perform stand-by duty, able to work OT and shift

Requirements:

• Degree/Diploma in Electrical/Mechanical/Mechatronic Engineering.
• Preferably candidates with mechanical engineering background.
• Possess good interpersonal skills and great communication skills
• Good and positive working behavior
• The prospective applicant will be required to work in North side.

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.
• Develop customer service policy and procedures.
• Establish and monitor meaningful service metrics.
• Audit customer service procedures and trends and determine system improvements.
• Manage the Order to Cash process for various product lines.
• Drive business simplification to increase productivity and reduce cost.
• Manage manpower requirement and grow the team to support business growth.
• Work with various stakeholders on inbound and outbound logistics.
• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.
• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.
• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.
• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.
• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.
• Minimum 5 years’ experience in managing or supervising people.
• Ability to communicate effectively, make sound decisions and lead by example.
• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.
• Proficiency in Microsoft Office and SAP.

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R2311798

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Office location: East (Near Expo MRT)

5 days’ work (9am to 5.30pm)

Salary range: $4,000 - $5,000 (with AWS & Variable Bonus)

Leave, medical and dental benefits, insurance provided

Transportation allowance for those possess own transportation

Responsibilities:

• Generate service and spare parts quotations in response to customer inquiries.
• Carry out service tasks, including in-house repairs and on-site commissioning for a variety of gas and water quality analyzers.
• Diagnose issues with analyzers and provide customers with solutions.
• Collaborate with customers to address any service-related concerns and offer technical problem-solving solutions.
• Assist the project team in performing Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify potential opportunities to secure new preventive and maintenance contracts.
• Provide product training to end users and distributors.

Requirements:

• Degree in Engineering, with a preference for Mechanical, Environmental, Science, Electronics/Electrical Engineering, or an equivalent qualification.
• Relevant work experience in analytical instruments or a related field.
• Knowledge of gas analyzers, Continuous Emissions Monitoring Systems (CEMS), and water quality analyzers is a plus.
• Customer-focused with a positive attitude.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)

Salary: $12/hr
Duration: 3 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Simei

Job Description:
• Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.

• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.

• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.

• Performing clerical duties required for ward operations and cross-covering of wards

• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system.

• Any other ad-hoc duties as assigned.

Job Requirements: Min GCE A Level or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Help with all phases of mergers and acquisitions, investments, and other strategic transactions, including due diligence, transaction document preparation and negotiation, closing support, and post-closing integration.
• Drafting and helping to prepare materials for committee and board meetings.
• Supporting additional unique corporate initiatives.
• Collaborating closely with both external advisors and our internal business teams.
• Creating and negotiating contracts for a range of commercial endeavors.
• Supplying the functional teams in HR, finance, marketing, technology, supply chain, and operations with legal support
• Providing guidance on risks and aiding in the execution of the group compliance program (e.g. competition law, bribery and corruption, money laundering, trade sanctions, data privacy).
• Assisting with group governance and secretarial requirements for the business.

The chosen candidate should exhibit the following abilities and qualities:

• 5 years of PQE and qualified as a solicitor in both England and Wales.
• Prior experience working in a mid- or upper-tier legal firm's corporate team.
• Familiarity with a range of national and international business issues, such as mergers and acquisitions, corporate restructuring, entity formation, and joint ventures.
• Familiarity with managing outside counsel, conducting diligence, overseeing closings, and drafting and negotiating transaction documents.
• Sensible and astute business judgment.
• Strong interpersonal abilities; capable of demystifying complicated topics in an understandable and appealing way.
• The capacity to efficiently oversee tasks with little guidance.
• Excellent interpersonal abilities and background working in a multicultural, international setting.

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service (Airfreight)
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities:

• Handles guest’s bill and invoice in a good quality service manner.

• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.

• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.

• Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.

• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Job Requirements:

• Knowledgeable in various kinds of food and beverage

• Pleasant personality with good communication and interpersonal skills

• Able to commit on split shifts, Weekends and Public Holiday

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less