Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed shift

Afternoon: 2.40pm - 11pm OR

Night : 10.45pm - 7am

The Opportunity:

• No experience are welcome as training will be provided!
• Location: Clementi
• Duration: 1 Year Contract
• Salary:Up To $4,000

Job Description:

• Create service RMA/IRMA for incoming jobs.
• Respond to and follow up on customer inquiries.
• Monitor and track the status of overseas work.
• Generate purchase orders for service parts and third-party services.

Requirements:

• Nitec/Diploma with 2-3 years of relevant working experience preferred
• No experience is welcome to apply as training is provided
• Experience in using Oracle systems is a must
• Proficient in Microsoft Office.
• Able to commit for 1 year.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Amanda Lee
Direct Line: 6697 7964
EA License No: 91C2918
Personnel Registration Number: R1873465

Role: Service Crew
Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU), Orchard.
Looking for: Part timers

Working Hours: Flexible Hours

• Minimum 65 hrs/month -> $13/hr
• Minimum 110 hrs/month -> $15/hr

Choose from multiple shifts (work with friends):

• 10.30am - 3.30pm
• 5.00pm - 10.00pm
• and other shift options

Job Description:

• Greet and assist customers with our self ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Ability to speak basic Chinese and English is preferred as you'll be working with a diverse team. Those comfortable in a Chinese-speaking environment are especially welcome
• You're passionate about providing exceptional service and making every guest feel like family
• You're a positive, energetic individual who thrives in a collaborative environment.
• You're a flexible multitasker who's always ready to pitch in where needed.
• Previous Restaurant Experience: A plus, but not required – we're happy to train enthusiastic individuals!
• Food Hygiene Certificate: A plus

Benefits:

• Competitive Salary Packages
• Enjoy delicious staff meals during your shift (up to 2 meals a day)

Join us!
Send your resume and click apply or visit our restaurant to apply in person.

• MNC
• Industry Leader
• Permanent Position
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as QA Manager.

RESPONSIBILITIES:

• Be the main person in charge in maintaining the Management System (FSMS and HSE).
• Manage and report actions for products under quality on-hold or other issues to the Management including major issues which could affect business performance.
• Lead and ensure the QA team perform their roles and responsibilities as defined in their job description.
• Ensure all products received, stored, process, packed and distributed in compliance with SOPs
• Key contact person for operational staff, customers and suppliers on Quality matters.
• Overseeing and Handling of customer complaints/feedback and Goods Return.
• Ensure process monitoring - GWP/Pest Control/Hygiene/Safety in the company compound.
• Ensure compliance of CCP / OPRP and food safety requirements of manufacturing kitchens.
• Involving in regulatory, statutory and customer’s audits and assist in follow-up corrective/preventive actions.
• Manage Document Control.
• Relationship management on QA or compliance matters, supporting our Sales, Operation & Logistic team.
• Handle licensing and certification application and renewal with authorities and certification bodies.
• Any other ad hoc duty as assigned by the Management.

REQUIREMENTS:

• Diploma or Bachelor Degree in Food Science or relevant disciplines
• Minimum 5 years of relevant working experience, with supervisory/people management experience
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in Halal, ASC & MSC, ISO45001 and BizSafe certification
• Comfortable with communicating with internal stakeholders and external parties (Eg, SFA officer, auditors, customers, vendors, etc).
• Technically oriented and able to deal with meat product
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements
• Knowledge in product labelling requirements
• Proficient in MS Office applications

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Serving food in hospital wards @ KK Hospital
Shift Hours : 6.30am to 2.30pm or 12.30pm to 8.30pm

Working Days: 6 Days

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:
• To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
• To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
• To follow the procedures related to control room pertaining to meal service
• To provide excellent customer service to the patients in the wards.
• To ensure a good relation with the patients and make sure their concerns are taken care of.
• To attend to all patients complaints and feedbacks within a short period of time.
• To achieve the standard set in the KPI for his/her department.
• To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
• To carry out the orientation training for new staff in customer service as well as using the EMOS system.
• To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:
• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

• MNC
• Permanent Position
• Proven experience in payroll
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore

Our client, a leading quality food provider and wholesale, is looking for suitable talents to join their growing business as HR Specialist.

RESPONSIBILITIES:

1. Payroll Management:

• Manage end-to-end payroll processing, ensuring timely and accurate salary proration, CPF submissions, and statutory payments.
• Ensure accurate bank details and timely submission of bank files; provide payroll GL to finance for reconciliation, file IR21 for foreign resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors.
• Assist in payroll system upgrades and maintain the confidentiality of payroll data.

2. Talent Acquisition & Training:

• Manage full-cycle talent acquisition, including job postings, resume screening, interviews arrangement, reference checks, and onboarding/offboarding.
• Draft and update job descriptions.
• Assist in talent retention strategies.
• Handle work pass applications & renewals and ensure compliance with local regulations.
• Maintain applicant tracking system.
• Implement and execute training plans and conduct trainings as well as post-training evaluations.
• Assist in organizing and coordinating training programs, workshops, and seminars.

3. HR Operations:

• Administer employee lifecycle events (contract renewals, internal transfers, probation, promotions, etc.) and maintain accurate employee records.
• Coordinate onboarding, benefits management (insurance, leaves, claims), and support HR policy implementation.
• Conduct employee engagement initiatives and manage surveys.

4. Administration:

• Support the organization of company events (festivals, anniversaries, team-bonding).
• Assist in preparing reports, presentations, and other administrative tasks.

REQUIREMENTS:

• Diploma in HR/Business Management or equivalent.
• Minimum 2-3 years of experience in payroll processing and HR administration/HR operations.
• Proficient in Infotech payroll software, Microsoft Excel, and related tools.
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore.
• Excellent communication, organizational, and time management skills, with the ability to handle confidential information with discretion.

OTHER INFORMATION:

• Location: North
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Service Crew (Café)

• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : S$ 2,200 - 2,400 + OT (Depends on Experience)

Roles & Responsibilities

• To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)
• To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.
• Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements
• Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins
• Comply with NEA requirements over personal & food hygiene and safety
• Practice proper usage and storage of all food and beverage items so that quality is well-maintained
• Assist in inventory management
• Any other ad-hoc task as and when assigned by the superior

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

· Reports to the Assistant or the Restaurant Manager

· Receive and greet guests followed by seating them accordingly.

· Maintain communication with/supports the Assistant Restaurant Manager, Restaurant Manager and the GMs.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Takes immediate action to resolve all complaints and issues.

· Manage the guest reservation system alongside with reservation staff.

· Adhere and enforce all restaurant rules, regulations and policies.

· In the absence of assistant or the Restaurant manager, he may serve as Manager on duty

and handle opening or closing procedures.

· Supervises the dining room staff and maintain uniform and service standards.

· Conduct daily line-up with dining room staff for briefing and debriefing.

· Ensure side work is completed every day and dining room supplies are stocked.

· Review daily specials, stations and other applicable announcements.

· Close the shift on the POS / Credit Card terminal.

· Tally all payment settlement and drop the cash in the safe

· Conduct regular service training and basic product knowledge.

· Coordinates food service between kitchen and service staff.

· Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.

· Review daily and weekly events with Assistant or the Restaurant Manager.

JOB REQUIREMENTS

· Fluent in spoken and written English. Proficiency in another language will be a plus.

· Must have a minimum of 1 year serving or supervisory experience in a fine dining or upscale restaurant.

· Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

· Outstanding Customer Service, focused and oriented.

· Professional, articulate, friendly, and punctual.

· Full time flexible hours are required (able to work days, nights, weekends, holidays).

· Strong communication skills with the ability to promote sales and resolve conflict.

· Proficient in computer skills including POS systems, Word and Excel.

· Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.

Roles & Responsibilities

. Joining Bonus (up to $2000 with terms and condition)

. Profit Incentives after confirmation.

Position: Full-Time Service Crew

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a noodle establishment restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

- Speaking Mandarin is 'must' as we served Chinese Cuisine.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Insurance and other benefits package options.

Part time : $12- $18

· Reports to the Assistant or the Restaurant Manager

· Receive and greet guests followed by seating them accordingly.

· Maintain communication with/supports the Assistant Restaurant Manager, Restaurant Manager and the GMs.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Takes immediate action to resolve all complaints and issues.

· Manage the guest reservation system alongside with reservation staff.

· Adhere and enforce all restaurant rules, regulations and policies.

· In the absence of assistant or the Restaurant manager, he may serve as Manager on duty

and handle opening or closing procedures.

· Supervises the dining room staff and maintain uniform and service standards.

· Conduct daily line-up with dining room staff for briefing and debriefing.

· Ensure side work is completed every day and dining room supplies are stocked.

· Review daily specials, stations and other applicable announcements.

· Close the shift on the POS / Credit Card terminal.

· Tally all payment settlement and drop the cash in the safe

· Conduct regular service training and basic product knowledge.

· Coordinates food service between kitchen and service staff.

· Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.

· Review daily and weekly events with Assistant or the Restaurant Manager.

JOB REQUIREMENTS

· Fluent in spoken and written English. Proficiency in another language will be a plus.

· Must have a minimum of 2 year serving or supervisory experience in a fine dining or upscale restaurant.

· Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

· Outstanding Customer Service, focused and oriented.

· Professional, articulate, friendly, and punctual.

· Full time flexible hours are required (able to work days, nights, weekends, holidays).

· Strong communication skills with the ability to promote sales and resolve conflict.

· Proficient in computer skills including POS systems, Word and Excel.

· Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.

• Basic $ 2,800- $3,200
• Working location: Raffles Place
• Working days: Monday to Friday
• Working hours: 8.30am to 6.00pm
• 6 months contract (Period: January 2025 - June 2025)

Key Responsibilities:

• Assist with administrative tasks for the department or office.
• Answer all internal and external calls professionally, directing them to the appropriate person.
• Manage daily reception duties, welcoming visitors and ensuring proper check-in/check-out procedures.
• Oversee visitor access and control access cards.
• Provide related service of staff on board & resign procedures on FM scope.
• Coordinate meeting room reservations, setup turnover and necessary support.
• Logistic support in relation to Event Management & Public Relations activities.
• Alternate rotation to assist in Mailroom duties when required.
• Handle daily orders for consumables and manage hotel reservations.
• Offer employee welfare support.
• Perform other ad hoc duties as assigned.

Requirements:

• Minimum 1-year experience of working at the Front of House within a Corporate or Hotel environment
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Full Time 44 hrs per week, 5 days/ Part-time max 35 hrs per week
• Staff meals provided
• Staff discount
• Training provided
• Immediate hiring

Responsibilities:

• Assist with restaurant's front of house daily operation
• Handle customer service, example, taking guests' orders, serving of food & beverages, providing table service etc
• Ensure guests' needs are met promptly
• Adhere to superiors' instructions
• Daily ordering
• Maintain overall cleanliness of the restaurant

Requirement:

• Good communication and interpersonal skills
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Candidates with/ without working experience are welcome to apply.

The candidate is responsible for supporting projects from ideation through to completion. This role requires interaction with a range of internal and external stakeholders and supporting several moving projects/ initiatives simultaneously.

Duties and responsibilities include:

· Support preparation of business case and project scope for process improvement initiatives

· Map process flows, analysing and identifying process gaps

· Assist in providing recommendations for future state

· Assist in reviewing user stories/functional specifications to ensure requirements are complete and accurately captured.

· Identify business scenarios, review UAT test plans and test results

· Prepare all incoming and outgoing project documentation

· Identify and propose mitigation plan for project risks and issues

· Support post project review to identify lessons learnt and corrective actions

· Monitor and track action items to closure, to ensure project progresses to timeline

· Assist with change management plan (e.g. develop and implement communication plan, provide training on new processes and system enhancements, prepare project handover documentation).

· Analyze and solve problems without clear precedence

· Report project status and assist in ad-hoc reports as required

Job Requirements:

· Minimum 3 - 4 years of work experience in operations / customer servicing / process improvement projects, preferably in insurance or banking industry

· Degree in Business Administration/ Information System or equivalent

· Lean six sigma certifications is an advantage

Interested applicants please send your resume inMS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

JOB SCOPE:

The Customer Service Assistant/Associate (“CSA”), Retail, is responsible for delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. He/she handles customers’ enquiries (in-store, by email or phone) to drive customer experience across channels.

He/She operates in a fast-paced, diverse, and customer-centric store environment. As the first point-of-contact in the store, he/she serves as the ambassador of the organisation. Activities includes:

JOB DUTIES & RESPONSIBILITIES:

• In-person customer service, such as in-store greetings, customer service desk operations, attending to walk-in product returns.
• Remote/virtual customer service via phone, email or text.
• Providing pre- and post-sales support, including assisting customers with redemption, as well as supporting corporate redemptions.
• Maintain overall store operations.
• Any ad-hoc assignments assigned by the superior within reason.

REQUIREMENTS:

1. Retail experience is preferred.
2. Customer-oriented and able to communicate effectively.
3. Basic Microsoft Office skills and camera knowledge are required.
4. Must be able to stand for long hours at the retail front and must be committed to work on the weekends.

Job Description

As a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

· Reporting to Clinic Operations Manager

· Registering and scheduling appointments for patients

· Managing email, phone and upfront enquiries from patients

· Providing chaperone assistance to patients

· Assisting doctors with simple procedures

· Providing patient education and financial counselling

· Preparing and dispensing medications

· Performing cashiering duties and daily settlements

· Performing any other ad-hoc duties and responsibilities as assigned

Requirements

· Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification

· Team player with good interpersonal and communication skills

· Able to multi-task and work in a fast-paced environment

· Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.

· Candidates with no prior experience are welcome to apply (training will be provided)

Regret that only shortlisted candidates will be notified

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. The role of a service delivery manager is entirely customer-facing. Duties of a service delivery manager typically involve overseeing a range of functions to facilitate the delivery of superior services to the end-users.

• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews & follow ITSM
• Providing accurate and regular reports to the management on performance of the service delivery
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimization
• Building and managing a team of maintenance service engineers and technicians technical competency to match the expectation of the customers
• Planning and managing the maintenance service engineers and technicians that will attend to fault calls within the SLA and manage outsource preventive maintenance of our various sites
• Managing maintenance spares and lead time of spare parts are also critical to meet the service recovery time and cost
• Building good relationship with our customers are paramount importance and you need to be clear of our contractual obligations, contracts validity and contracts renewal with all of our customers
• Meeting and exceeding Financial KPI for the service team

Requirements

• Degree in Electrical/Electronics engineering or computer engineering
• At least 5 years working experience in Communication systems or Integrated security systems (eg: CCTV, ACS, PA, SCADA, PLC, Radio commn, "Communication systems")
• Have Strong Leadership qualities to lead the team
• Have good interpersonal skills to deal with customers
• Highly Self-motivated and responsible individuals
• Have good electronics/electrical/security system knowledge
• Have good vendor and supplier management

Office hours

Location: Changi

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Regards,

Lini

Recruitment Consultant

R22108463

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other other duties assigned

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week