Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

As a Customer Service Officer at IVI Aesthetic, you will be the first point of contact for our patients and potential clients, playing a key role in shaping their experience with us. You will be responsible for handling inquiries across multiple channels, including phone calls, social media platforms, and emails, providing information about our products and treatments, and assisting in booking appointments. Your expertise in our offerings will help guide customers to the treatments that best meet their needs, ensuring a seamless and positive experience.

Key Responsibilities:

1. Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.
2. Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.
3. Assist customers in scheduling appointments, making changes to appointments, and providing reminders.
4. Collaborate with the operation team to ensure customer queries are addressed.
5. Maintain patient confidentiality and adhere to data protection regulations.
6. Keep records of customer interactions, process customer accounts, and file documents.
7. Calling of leads to book appointment and ensure appointment is turned up.

Qualifications:

1. Proven customer support experience or experience in beauty services industry.
2. Strong messaging and phone handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Excellent communication and presentation skills.
5. Ability to multitask, prioritize, and manage time effectively.

6. Target orientated and driven.

(Company specializing in P.A., CCTV, Security, A/V & Sound Systems)

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Service Crew (Food Court)
• Working Location: Islandwide
• Working Hours: 5 days (8 hours per day, rotational shift)
• Salary Package: Basic Salary up to $3,200 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist customers with menu choices, handle inquiries, and ensure a pleasant dining experience.
• Accurately take food and beverage orders and operate the Point of Sale (POS) system to process payments.
• Handle cash, and credit card transactions, and issue receipts with a high degree of accuracy.
• Serve food and beverages to customers in a timely manner.
• Comply with all food safety and hygiene regulations.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Ability to stand for long periods and perform physically demanding tasks, such as clearing tables and carrying trays.
• Ability to work shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69985 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description :

• Ability to lead the Project Team to achieve excellence in the project.
• Plan and manage project schedule to ensure project completion according to schedule
• Monitor compliance of work with workplace safety and health regulations.
• In charge of safety, quality and environmental matters.
• Carryout investigation of faults and failures.
• Making plans using detailed drawings
• Creating accurate project specifications
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Manage few teams of supervisor and coordinators for daily work activities.
• Prepare site record and submit to office in a timely manner.
• Undertake ad-hoc duties as assigned by the management.

Requirements :

• Preferably with class 3 driving license
• At least 10 years of working experience in the related field.
• Willing to work at mutilple job site , 6 days work

• Working day: 5.5days office hours
• Location: West / Queenstown
• Seeking someone with a strong interest in cars and experience in client service or customer-facing roles

Job Responsibilities

• Greet customers warmly and professionally upon their arrival at the service center.
• Assist customers in scheduling service appointments and provide accurate details regarding service options and pricing.
• Coordinate with service advisors and technicians to ensure vehicles are completed on time.
• Escort customers to the waiting area and keep them updated on the status of their vehicles as needed.
• Support vehicle check-in and check-out procedures, including documenting vehicle conditions and securing customer signatures.
• Handle incoming phone calls, addressing customer inquiries in a courteous and knowledgeable manner.
• Maintain the cleanliness and organization of the service reception area and customer waiting lounge.
• Assist with administrative duties such as filing service records, preparing invoices, and processing payments.
• Work collaboratively with team members to help achieve overall departmental goals.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

ONG HUI YING
Registration Number: R22111719
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced Service Delivery Manager who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Passionate About Home Décor? We're Looking for You!

Location: Jurong, Orchard

Who We Are:Transforming homes with a perfect blend of style, comfort, and practicality is our passion. From luxurious bed linens to trendy home organizers, we specialize in creating spaces that feel as good as they look. Be part of a dynamic environment where your love for home décor meets your career aspirations!

Your Role:

• Sales: Engage with customers, understand their preferences, and recommend products that enhance their living spaces with a touch of elegance.
• Visual Merchandising: Keep the display areas refreshed, well-organized, and visually appealing. Make our department store counters a must-visit spot!
• Customer Service: Offer seamless support for customer inquiries and purchases, ensuring a memorable shopping experience.
• Sales Driven: Play an essential role in achieving store targets by contributing to sales growth through product recommendations and upselling.

What We're Looking For:

• Experience: You’ve got at least 1 year under your belt in retail or customer service and thrive in a fast-paced setting.

Why You’ll Love This Opportunity:

• Career Path: Unlock the potential for growth and promotions within a company that values your contribution.
• Friendly Team: Collaborate with a supportive team where everyone's voice matters.
• Exclusive Discounts: Enjoy perks with access to discounts on all our fashionable home products to spruce up your own space!

If you're enthusiastic about home design and ready to elevate spaces with style, we’d love to hear from you! Apply now and start shaping beautiful homes with us.

Take the Next Step in Your Retail Career – Apply Today!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Customer Service Specialist – Join Our Growing Team!

Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving issues, and providing exceptional service. Fluency in English and Mandarin Chinese is a must.

Key Responsibilities:

• Respond to customer inquiries promptly.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide excellent customer service and build strong customer relationships.
• Maintain accurate records of customer interactions.
• Contribute to a positive and productive team environment.

Requirements:

• Excellent communication and interpersonal skills (English and Mandarin).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• New graduates are encouraged to apply.

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Job Responsibilities:

• Handle enquiries from phone calls, emails, WA and walk in enquiries via the ISCA service counter (Covering lunch break)
• Support administration from the request from various channels such as:

1. Processing deferments/switch/substitution of courses
2. Support registrations and access issues by participants

• Processing appeals (for certificates due to attendance issues)

1. Processing extension of e-learning
2. Handling system issues pertaining to packages, ISCAccountify
3. Settling attendance for classroom sessions
4. Ad hoc calling/emailing of participants due to changes in course venue, timing etc
5. Saturday standby for live webinars - to send zoom links and to call participants before start of session

• Debtors’ listing & credit listing on collections & credit notes
• Ad-hoc duties assigned by Superior.

Job Requirement:

• At least a Higher Nitec or Diploma in Business Studies/ Administration
• At least 1 year experience in customer services and support
• Excellent organizational and time management skills.
• Experience with administrative tasks and documentation processing.
• Proficient in Microsoft office and Zoom platforms.
• Excellent stakeholder management
• Ability to adapt and navigate changes
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Experience in salesforce and learning industry preferred.

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

Main tasks

• Coordinate, assign, and review the work of postal clerks, letter carriers, couriers.
• Develop schedules and implement work procedures.
• Solve work-related problems.
• Coordinate activities with other departments or divisions.
• Write and submit reports.
• Train staff on job duties, safety standards, and company policies.
• Order supplies and equipment.
• Maintain, repair, and ensure the proper functioning of computer systems and equipment.
• Perform the same duties as supervised staff as required

Requirement:

• They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills.
• Must be friendly, independent, aggressive, and has the ability to work as part of a team.
• Ability to work on Sundays and Public Holidays.

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

Residence Officer

We are looking for suitably qualified individuals to work in luxurious, high-end developments.

You will possess a warm and friendly disposition and have a passion in serving high net-worth residents.

The ideal candidate will be a smart and trustworthy individual who is able to serve residents efficiently and professionally.

The goal is to contribute to an overall pleasant residential experience.

Provide a high level of service to residents at all times

Attend to residents’ requests/enquiries/feedback

Requirements:

· SHATEC /DIPLOMA / NITEC / GCE level qualifications

· Experience in service industry like airlines, hotels, high-end retails will be an advantage

· Able to communicate effectively with confidence

· Familiar with Microsoft Office applications.

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.

We are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.

Key Responsibilities:

• Facilitating appointments with doctors and coordinating associated diagnostic services for patients and their families.
• Assisting patients with registration, billing, and handling inquiries related to insurance claims.
• Verifying and accurately recording patients' information in the Clinic's system.
• Providing guidance on private health insurance coverage and Medisave requirements to ensure smooth processing of claims.

Requirements:

• Diploma in Business Administration, Customer Service, or equivalent field.
• Minimum of 2 years of work experience, preferably in the healthcare industry.
• Proactive in addressing patients' needs, with strong communication skills to collaborate effectively within the team and achieve organizational goals.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

• Visit current clients and cultivate a new clientele in the marine sector.
• Report on weekly visits must be turned in.
• Get orders and inquiries to reach the sales goals.
• Track the orders till the delivery is completed.
• Examine cost estimates, tenders, and quotations.
• Plan to make sure that bids and enquiries are accurately valued, quoted, and submitted in accordance with the specifications of the client's tender or inquiry.
• Determine, evaluate, and control the risks associated with the orders or contracts.
• Manage the anticipated primary sales.
• Continue to provide excellent customer service and foster positive relationships with customers.
• Accountable for hitting sales goals and optimising the profit margin. Keep up with the most recent advancements in the product line, as well as industry news and trends, goods and services, rivals, and pertinent details regarding legacy, current, and emerging technology.
• Regularly provide accurate reports and account information.
• Arrange, oversee, and take part in trade events and exhibitions.
• Conduct market research surveys with your clientele to get their opinions on follow-up strategies, after-sale quality, and sales and service tactics.
• In charge of cross-diversification business reports and monthly business development reports.
• Help create the yearly operating plan's budget, business plans, and goals, then carry them out to meet the targets.
• Any additional duties that a supervisor assigns.

Requirements:

• At least Diploma in Engineering
• At least 2 years working experience in Marine or Offshore / Oil & Gas Industry

• Required skills:
  • Inbound and outbound experience
  • Email support experience
• Provide first call resolution to users.
• Liaise with other support teams, or product teams as required to resolve requests/issues.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279