Our client, a leading freight forwarding company based in Singapore, is looking for a Customer Service Executive to join their team. The ideal candidate should have about 3 years of experience in the frieght forwarding industry and has experience using cargowise.

Job Description

- Communicate with customers and overseas offices and keep the customer informed on shipment status
- Prepare quotations and submit to customers
- Understand customer requirements
- Follow standard operating procedures
- Achieve a positive success rate of quotations submitted
- Handle cross trades
- Develop customers / gain new customers
- Calling of customers for customer maintenance and reporting in the CRM system
- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

Requirements

- Minimum 3 years of experience in freight forwarding industry

- Experience with cargowise would be preferred

- Work location in the west

EA Reg no: R21100780
Faststream Recruitment Pte Ltd, EA no: 09C3403

Main Job Tasks and Responsibilities

• Responsible for sales, account growth, plans and strategies in ASEAN

• Proactively creating new business opportunities with new and existing customers through corporate presentation.

• Provide first line technical support to distributors and customers of which providing technical or application knowledge and answering on technical questions to customers.

• Ensure customers' satisfaction and good customer relationships by ensuring the timely satisfaction of customers' needs and complaints in a professional manner.

• Execute market research and surveys, monitor competitors, market conditions and product development.

Requirements

• Minimum 3 years of chemical sales experience in Food Ingredients business. .

• Able to travel to overseas to visit customers.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

• 6 Months Contract
• Salary: $13.45 / hour
• Working Hours: Monday – Friday (Office Hours)
• Location: Near to Novena MRT station

Job Responsibilities

• Assist and advice taxpayers on their filing and payment obligations.
• Guide taxpayers on the step-by-step e-Filing procedures.
• Promote and nudge taxpayers in the usage of e-Services and chatbot.

Requirement

• Only Singaporean.
• Good writing and communication skills.
• Open to entry level with qualification of A Levels and above.

Interested applicants please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Syukrin Naim (Outsourcing Team)

BGC Group Pte Ltd

EA License Number: 05C3053

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Location: Tagore Ln ( Upper Thomson - Near Thomson Nature Park )

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical/Electrical/Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors. The experience is enhanced by panoramic views of the sea and underscored by upbeat music. The Beach Shop retails carefully curated products and house-branded merchandise, advocating an idyllic beach life.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our establishments. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. The service captain is responsible to recommend guests our venue's food and drink offering and deliver superior customer service standards in executing their duties. The Service Captain is an integral part of our Front of House team that leaves guests of Tanjong Beach Club with an awesome experience which will see them returning time and again.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What we’re looking for:

• Individuals with an outgoing and bright personality who enjoys guest interactions
• Individuals who are driven to provide excellent service and believes in delivering on superior guest experience
• We welcome all individuals who are within the sector or from a different sector that is keen to join our young and dynamic service team
• Individuals who are well groomed and possesses good communication skills
• Positive learning attitude and unafraid to go above and beyond to provide superior service for our guests

What to expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach

Benefits:

• Monthly Sales Incentive
• Employee Dining Discounts across the Group
• Medical and Insurance Coverage
• Celebrating Milestones

Baseworks Engineering Pte Ltd is an engineering consultant company that provides services for a range of industrial activities in Singapore. Our projects include and we specialize in Building Construction, Maintenance, Buildings, Plant Civil Works, Chemical Cleaning, Electrical, Engineering, Fireproofing, Heavy Lifts, Instrumentation, Insulation, Piping Works, Valve Test Repairs, Vessel/Tank Cleaning, Air-Conditioning, Refrigeration & Ventilation Works.

We are looking for HVAC / ACMV Service Engineer who is well experienced in Chiller/Air-Conditioning projects in past or current employment. He/she must be able to –

• Perform servicing of chillers & other HVAC equipment
• Propose plan & implement ACMV installations.
• Maintain schedules and ensure quality standards are met.
• Carry out site inspections and resolve technical issues on time.
• Carry out corrective and preventive maintenance for chillers and related equipment.
• Design and interpret installation drawings and control starter panel of ACMV Equipment
• Perform HVAC cooling capacity calculation, pressure drop calculation, ducting sizing.
• Liaising with customers to resolve complaints cases.
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review.
• Ensure all works carried out in accordance with the specified quality and EHS standards.
• Any other duties as deemed necessary from times to times.

Applications from candidates who have relevant experience and knowledge in Airconditioning, Refrigeration projects are welcome. Our desired skills are –

• Minimum 2-5 years of relevant work experience in ACMV, HVAC Projects
• Experienced in piping and instrumentation diagram (PID), Air flow diagram and ducting and Instrumentation diagram (DID)
• Possess good interpersonal skills with the ability to liaise with vendors, subcontractors, and customers.
• Good knowledge in ACMV and Building Automation System (BAS) interfacing testing.
• Excellent communication & leadership skills

Job Type – Full-Time / Contract type of employment which mandates working in rotational shifts. The work involves compulsory working on Saturdays, Sundays, and Public Holidays, as this job indulges in customer service during their availability schedules. We are looking for an experienced service engineer who can be available for service during odd hours /midnight shifts. The job is shift-based working, so the rest schedule will be on a weekday which will be as per the roster schedule according to project deadlines and service appointments.

Expected Salary: $3100.00 – $3400.00 which includes all type of allowances (Shift Allowance, Housing Allowance, Transport Allowance, Mobile Allowance) Performance Allowance and Other Perks/Incentives/Commissions shall be discussed after the minimum contract period served.

[By submitting this job application, you are consenting to collect and use the personal data that you have supplied to facilitate the processing of your application for employment purposes. And that the information provided in the application is authentic and will be used and processed by or on behalf of Baseworks Engineering for purposes related to your registration of interest in current or future employment and for the processing of your application for employment. As part of assessing your suitability to work with us, we may use your information to conduct reference checks. If necessary, we may provide your personal data to Ministries, public agencies, statutory boards, or other similar organisations for evaluating your application.]

Job scope & Responsibilities:

a. Research & Development for new products.

b. In charge of preparing baked goods for sale to customers which include creating recipes, ordering ingredients, and coordinating baking schedules to produce breads, cakes, pastries, pies, cookies and other goods.

c. Designing and improving recipes. Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods.

d. Testing ingredients and finished goods to ensure that each item meets food safety and quality controls.

e. Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

f. General Store Operation

g. Improve the service quality.

h. Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing and serving beverages and desserts to customers.

i. Packaging food and beverages for sale.

j. Constantly learn about Japanese teas and desserts and presentation techniques to improve beverage and desserts quality.

k. Monitoring inventory and replenishing items in display cases or behind the counter.

l. Adhering to all food safety regulations and quality controls. Ensure and maintain store and personal hygiene. Product Quality Control for the store.

m. Making ingredients

n. Other ad-hoc duties are required.

✔ Government sector

✔ Mon - Fri, office hours

✔ Up to $7,700 per month

✔ Permanent role on 2-year renewal

✔ Buona Vista MRT

Responsibilities:

1. Identify and assess key sectoral manpower challenges and needs, uncover insights on attraction and retention of segments of the sector workforce, including Social Service Professionals in management roles.
2. Work with teams to analyse workforce trends to guide decision-making and strategic planning, and develop relevant metrics and dashboards to monitor performance.
3. Develop meaningful sector level indicators, working with demographics, compensation, and other data types.
4. Strengthen In-house Research and Evaluation expertise.
5. Advising the design and implementation of research studies.
6. Advising the impact evaluation of capability-building schemes to assess impact, identify learnings and inform forward plans.

Requirements:

1. Possesses a Masters in Social Sciences, Psychology, Social Work, Political Science. Relevant domains with quantitative research experience are also to be considered.
2. At least 5 years of working experience in Social Services or Organisational Health.
3. Proficient in PowerBI, knowledge in SPSS, Python, R is a bonus.
4. Strong communicator who is flexible and comfortable working in a dynamic environment.

Interested candidates may apply via email to s[email protected] (indicating Job ID J43149 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Goh Yi Min, Mai – R22104617
ScienTec Consulting Pte Ltd – 11C5781

• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions

• Determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Provide accurate information on IT products or services

• Record events, problems, and their resolution in logs

• Follow-up and update customer status and information

• Pass on any feedback or suggestions by customers to the appropriate internal team

• Identify and suggest possible improvements on procedures.

Customer Service Executive (Digital Services) - Inbound outbound calls / Support Sales Team [3770]

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Roles & Responsibilities

· To assist Head Chef/Head Of Photography in ensuring smooth and efficient operations.

· Maintain a positive and close relationship with the team.

· Daily food preparation require for projects assignment.

Job Requirements:

· Ability to multitask and work efficiently under pressure

· Minimum 3 years’ experience in culinary field preferably in Hotel Industry or at least 1 year in a similar capacity.

· Ability to work on logistics and driving our company van (including loading and unloading to event venue)

· Ability to carry objects up to 20kg

· Ability to adapt to late night work hours due to unforseen timing of photography shoot.

· Excellent use of various cooking methods

· Good interpersonal skills

· Perform rotating shifts required.

Summary of role requirements:

• 6 Days Work Week (Shift Basis) - Weekends & Public Holiday Included
• 2-3 years of relevant work experience required for this role
• Class 3A Driving Licence a must as we travel to different location for projects.
• Diploma In Culinary Skills

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

We are looking for a passionate and motivated individual for this position.

• Welcoming the customers
• Introduction of Food and Beverage Menu
• Taking of orders & cashiering
• Serving of food & beverage
• Preparing basic food & beverage items

Requirements:

• Min 1 year of relevant experience
• Customers oriented
• Enjoy interacting with customers
• Familiar with industry's best practices
• Positive and energetic personality
• Able to multitask and work efficiently under pressure

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front-Desk Support

• Flexible to be deployed to various locations around Singapore (North/East) occasionally

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

Customer Service Executive | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Serve as the first point of contact for customer inquiries via phone, email, or chat, providing prompt and courteous responses.
• Efficiently address customer concerns and issues, striving to achieve satisfactory resolutions and ensuring customer satisfaction.
• Manage customer complaints with professionalism, track progress, and provide regular updates until resolution.
• Maintain a deep understanding of our company services, pricing, contracts, and environmental initiatives.
• Maintain accurate and organized records of customer communication, service requests, and issue resolutions.
• Gather customer feedback to identify areas for improvement and provide input for service enhancements.
• Assist the sales team in coordinating customer meetings and follow-ups, supporting the sales process when required.
• Generate and compile reports on customer inquiries, complaints, and feedback to inform management and improve service quality.

Requirements

• Minimum Diploma in Business / Business Administration or equivalent
• At least 1 year of relevant customer service experience
• Good communication and analytical skills
• Able to work well in a team
• Good incentive scheme

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Welcoming customers, informing them about specials or new items, take customer orders and preparing food and beverages to their specifications and accepting payments.
• Grilling, cooking, and frying foods.
• Constantly learn about Japanese teas and desserts and presentation techniques to improve beverage and dessert quality.
• Planning and managing work orders to ensure all items of an order are finished and served at the same time.
• Performing simple food preparation tasks
• Ordering supplies and stocking the shelves.
• Making ingredients
• Cleaning food preparation equipment and areas.
• Adhering to all food safety regulations and quality controls.
• Ensure and maintain store and personal hygiene
• Other ad-hoc duties are required

Job Requirements:
• Keen on continuous learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Availability to work around peak hours, including nights, mornings, weekends, and public holidays.
• A polite and engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

This is a 12 months contract assigned to our client

Work Location: Victoria Street

Salary Range : $2,300-$2,600

Weekday shift

Shift 1 08:00 - 17:00

Shift 2 09:30 - 18:30

Shift 3 11:00 - 20:00

Saturday tentative.1 weekday off after 2 Saturdays

Shift 1S 08:00 - 12:00

Shift 2S 13:00 -17:00

Technical Helpdesk

1) Issue Management

a) Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

b) Identify the impact, urgency, and priority of incidents

2) Provide initial troubleshooting and support for incidents.

3) Escalate incidents that cannot be resolved by the service desk to the appropriate Application

Maintenance team and monitor progress.

4) Seek confirmation for closure from the user when resolution is provided.

5) Serve as the first point of contact for all incidents

6) Prepare issues statistic for reporting purposes.

7) Prepare daily, weekly and monthly report Daily monitoring

8) Liaise with client to clarify issue and assign issue to team for resolution.

9) Track and report on issues resolution.

10) Assess common issues and suggest improvement points.

11) Track and report on day-to-day operations to maintain system stability

Summary

Oversees the execution and completion of technology solutions projects in the professional services arena. Manages people who lead projects supporting the company-client relationship, ensuring customer satisfaction. Provides budget analysis, labor planning and coordination of activities between client and company personnel. Monitors project completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems or system integration projects or engagements. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients. Selects, develops and evaluates personnel to ensure the efficient operation of the function. This job does not have responsibility over product development, but does have overall project management responsibility. This job oversees employees assigned to manage specific projects that have a distinct beginning and end.

Key accountabilities

• Responsible for orders and revenue growth of OneSource business in Singapore and potentially lead the entire SEA team.
• Manage and develop key accounts and dealers for Singapore and SEA.
• Work closely with OneSource sales to address customers’ needs and provide omni-channel support to get the lab service opportunities in Pharma, research, government and segments.
• Develop and present tailor-made service proposals to customers, particularly for lab asset management projects from key accounts (KAs).
• Be accountable to understand the project objectives, scope, and budget. Ensure the processes and procedures will be applied in required projects and manage potential risk and issues.
• Follow up on project planning, execution and change control and lead project team to implement the service activities on time, on budget and stay committed to the completion of project phases.
• Communicate effectively with customers and internal/external resources. Perform project review with key stakeholders in key customers on regular basis and follow up for issues and solutions.
• Respond to new requests from KAs and expand service scope and new solution for existing lab service projects.
• Coordinate any other related issue in project.

Requirements

• Minimum Diploma holder with specialization in Chemistry or related discipline / Bachelor’s Degree holder preferred.
• Minimum 3-5 years of sales or (project/people) management experience in related industry.
• Good inter-personal, communication, presentation and negotiation skills.
• Team player with assertive and result oriented personality with drive and high energy.
• Customer service oriented and proficient in Microsoft office.
• Strong and confident decision-maker who is capable and has the experience to make tough decision when required for a sales and service organization.
• Capable of building a strong link between the company and awareness of needs of customers.
• Understand need and consider external customers and/or internal clients in decisions and actions.
• Comfortable with 30-70% of business travel inside Singapore.