We are looking for a committed, diligent and dedicated staff to perform the following duties:

• Recieve Home Help Services (HHS) referals via IRMS
• Prepare and submit all documentations required by funding agencies and Sunlove.
• Responisble for ILTC Portal requirements, example data entry and invoicing
• Prepare and maintain all HHS client case files.

Job Requirements:

• Proficient in Microsoft Office
• Fluent in Mandarin
• Minimum Diploma qualification

Position Description :To provide service support to Customers.

Specific Duties & Responsibilities

DATA MAINTENANCE

• Create New Customer Account; Create New Material Master .
• Create New Material Master (ALL include Tools)/Flag deletion for obsolete parts
• Maintain Tool Life & FG Relationship
• Prepare Quotation for Tool and part price and Customer orders

SAMPLE MANAGEMENT

• Raise SRF For New Tool/Tool Modification/Prototype
• Coordinate any Raw material required for SRF
• Coordinate with respective support /functional groups for delivery schedule
• Follow up delivery schedule for SPI

CUSTOMER POS PROCESSING

• Receive Customers’ POS through email/fax or download from EDI /Check Selling Price in Order
• Perform Consignment billing issue /return
• Review Raw Materials Replenishment & promptly raise PR to Buyer
• Liaise with Planners for Delivery Schedules
• Timely provide PO acknowledgement & delivery schedule to Customers
• Update Delivery schedules into SAP or any rescheduling requests from Customers after coordinating with planners
• Promptly pre-alert and provide recovery schedules to customers
• Create RMA return order /follow up unblock /any replacement required

CUSTOMER FORECAST MANAGEMENT

Follow up monthly forecast from customer and update for below planning: -

• QRE – sales revenue projections
• Raw material replenishment (customers’ liability & buffer stock agreement)
• Plant capacity review -> provide to planning group
• Review actual vs forecast & follow up action for huge disparity (drop)

TOOL LIFE TRACKING

• Monthly update tool life consumption and balance tool life
• Provide Trigger to Sales and Marketing for Tool replacement if tool life fall short

KPI Tracking /REPORTs

• On Time Delivery Performance
• Customer PO Response Time
• Monthly Premium Freight
• Quarterly Review Slow Moving Items & Follow up with customers

Job Requirements :

• Educational Qualifications: Minimum diploma qualification in any principal.
• Experience: Min 2 years in manufacturing environment.
• Knowledge Required: Basic understanding in ERP/MRP, preferably with SAP knowledge
• Skills Required: Proficient in Microsoft ; Good Communication and Interpersonal skills.
• Attributes Required: Pleasant personality and able to work independently as well as in a team.

if you are interested, please send your resume to [email protected]

Clinic Assistant / Patient Service Associate | Chiropractic Center | Multiple Location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are looking for a Marketing Intern to join our team!

Job Role:

Managing social media channels

Analyse effectiveness of promotional programs

Supporting the marketing team

Forecasting trends

Direct promotional campaigns

Completing administrative tasks

Perform any other ad-hoc duties or projects as assigned

Job requirements:

Min Certificate or Diploma/Degree in Business Related Studies

Proficient in Office/Mac Software

A team player and adaptable

Creative, meticulous with an eye for details and aesthetics

Able to do artwork and designs

Send us your resume to [email protected]

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Opportunity to work on a Global Implementation
• Newly created role

About Our Client

The client is a Singapore-based company strategically expanding its IT operations. With a robust IT team headquartered in Singapore, they are poised for continued growth and success in the technology landscape..

Job Description

As an IT Service Manager, you will be responsible for:

• Managing a team of help desk team members to provide HQ IT helpdesk requirements.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Making recommendations to improve operational efficiency.
• Administer ISD document repository and activities
• Liaison with HR and Admin on ISD team training and Company admin functions
• Compliance with Safety and Environment policies.

The Successful Applicant

At least 5 years experience in managing senior executive IT helpdesk requirements and IT functions

• In-depth knowledge of IT service management frameworks and best practices (e.g., ITIL).
• Familiarity with ITSM tools and technologies.

What's on Offer

This role offers excellent benefits and a work-from-home arrangement while focusing entirely on business partnering.

Job Description

• Handle operation for import or export shipment
• Prepare import or export documentations
• Monitor shipment and receipt of shipping documents.
• Issue work order to external and internal contractors
• Any other ad-hoc administrative duties

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Assist to set up machine
• Handle installation of machine and training
• Lapping and polishing of machine operation
• Ad-hoc duties as assigned

Requirements:

• Training will be provided
• Min Higher Nitec in Electrical/Mechatronics
• 5 days work week (Mon to Fri, 830am - 615pm)
• Location: Ang Mo Kio
• Salary up to $3000

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Wong Lin Lin

EA Reg ID: R1659675

EA Licence No.:19C9603

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services at the new facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning

Requirements:

• Min Bachelor Degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5.5 Days work week

We are seeking a passionate and experienced Home Chef specializing in cooking delicious Chinese dinners. If you have a love for cooking, excellent experience in Chinese cuisine, and can create exquisite meals in clients' homes, then this position is for you!

Responsibilities:

Cook delicious Chinese dinners and prepare simple next day breakfast to meet clients' tastes and dietary needs.

Take charge of ingredient preparation and dish creation in clients' homes.

Develop daily menus, ensuring balanced and nutritious meals.

Accommodate clients' special dietary requirements to ensure satisfaction.

Requirements:

Extensive experience in Chinese cuisine cooking.

Passion for cooking with a deep understanding of ingredients.

Ability to provide high-quality cooking services in clients' homes.

Strong communication skills and a collaborative team spirit.

High regard for food safety and hygiene.

Benefits:

Flexible working hours.

Annual Leave

EA:21C0684 l R23118532 (LIEW WEI HONG BRYAN)

Job Title: Field Service Engineer (ID6030)

Location: Kaki Bukit

Working Hours: Mon to Fri 8:30am-5pm

Salary: $2600 - $3000

Job Description

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• Assist senior colleagues to perform higher-level job like robot teaching & sub-units

• To perform 24x7 standby duties based on roster

• To perform ad-hoc shift work when needed when required.

• To perform ad-hoc delivery work

Requirement:

• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

• Cleanroom working experience preferable but not a must

• Machine setup/installation/modification/servicing/trouble shooting/repair

• Willing to travel occasionally

• Able to work irregular hours when required

• Demonstrate ability to work effectively with team members and customers

• Excellent troubleshooting and repair skills

• Require good communication skills, documentation and customer service skills

• Fresh graduates are welcome

Job Scope:

• Assist walk-in patient for registration
• Assist Doctor and nurses in consultation room
• Provide accurate information on patient’s enquiries
• Assist and facilitate operation in clinic / hospital
• Any other ad hoc duties as assigned

Job Requirements:

• Good Communication skills
• Candidate with supervisory experience will be considered for Assistant Supervisor position

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.*

“Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams."

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Responsibilities:

• Cleaning of items
• Production inspection
• Data entry of product information
• Product photography and editing
• Product registration on the website
• Issuing price tags and labeling products
• Submission of items for repair
• Inquiry about products to manufacturers and others
• Packaging and shipping arrangements
• Management of reservation status
• Inventory management
• housekeeping responsibilities
• Responding to inquiries via phone; social media platforms
• Guiding and directing visitors during their visit

Requirements:

• Candidates without experience are welcome to apply
• Prior experience in E-Commerce or similar industry is an advantage

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C745

Jollibee is a multinational chain of fast food restaurants owned by Jollibee Foods Corporation (JFC). Jollibee has over 3,487 Jollibee outlets worldwide; with restaurants in Southeast Asia, the Middle East, East Asia (Hong Kong, Macau), North America, and Europe (Spain, Italy, UK).

Our Stores in Singapore : Orchard Road, Paya Lebar Square, Novena Square 2, Changi City Point, Woodlands MRT, Waterway Point, Smart Kitchens (Sembawang, Clementi, Bishan, Tampines)

Service Crew / Counter Staff :

RESPONSIBILITIES

1. To politely and patiently attend to customer’s queries.

2. Have good product knowledge and be well versed with all the food and beverage items served at the restaurant.

3. Attend to customers on food and beverages queries with a high level of customer service.

4. If in charge of cashiering, you need to be responsible for the cash funds assigned to you during your shift.

5. Ensure the cleanliness of the restaurant is maintained.

6. Check and ensure all preparation required in the setting-up of the counter and topping up of items are taken careof before the peak period starts.

7. Assist in any other areas of the restaurant as and when required.

8. Weekly cleaning and maintenance duties assigned.

9. Ensure that the uniform is well kept and personal hygiene is maintained at all times.

10. Diligently carry out all task assigned by the supervisor.

11. Ensure compliance with all health and safety regulations within the restaurant area.

Kitchen Crew / Fryman

RESPONSIBILITIES

1) Preparing and cooking accordingly to the training provided.

2) Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

3) Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, etc.

4) Ensure the cleanliness of the kitchen and work area is maintained.

5) Ensure compliance with all health and safety regulations within the kitchen area.

6) Assist in stock inventory for ingredients.

7) Ensure that the uniform is well kept and personal hygiene is maintained at all times.

8) Diligently carry out all task assigned by the supervisor.

OTHER REQUIREMENTS

- Warm & Cheerful Personality.

- Willing to learn and pick up new skills.

- Possessed basic hygiene course certification, if preferred.

- Maintain positive company morale and professional attitude.

- Punctual and responsible.

- Desire to constantly learn and grow professionally.

- Team player and able to motivate fellow staff.

- Must be able to work overtime, weekends and public holidays, as needed.

- Must maintain personal hygiene at all times.

BENEFITS

· 6 days work (9 hrs each day) I hr break time

· Meals provided

· Overtime Pay

· Training is provided

· Monthly allowance – after probation

· 14 Days Annual Leave

· 14 Days MC

· 60 days HL

· Medical benefits / insurance

· Good Starting Salary

Contact us at 8053 5070 (Jollibee office) or email to [email protected]

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

JOB DESCRIPTION

• Greet and usher customers into the restaurant
• Present menu to the customers, handling and serving their orders accurately
• Recommend and upsell products to diners
• Ensure cleanliness and tidiness of dining area
• Clear tableware and the tables after the customers leave
• Customer-oriented with pleasant personality
• Other tasks as assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and public holidays
• Meals provided

Responsibility:

• Performed on site Wafer Fab Cleanroom machine installation, repairing, servicing and maintenance
• Ensure all jobs are properly coordinated and completed within allocated time frame
• To perform all works in accordance with the specified standards and qualities
• Responsible for providing timely, professional and accurate information to customer’s technical service enquires at all times
• To liaise with principal on unresolved technical problems, and ensure proper record are maintained
• Data collection and compilation on site
• Perform stand-by duty, able to work OT and shift

Requirements:

• Degree/Diploma in Electrical/Mechanical/Mechatronic Engineering.
• Preferably candidates with mechanical engineering background.
• Possess good interpersonal skills and great communication skills
• Good and positive working behavior
• The prospective applicant will be required to work in North side.

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description

• Provide excellent customer service, and liaise with clients through e-mail and phone.
• Using our system to key in booking for collection and delivery for priority client
• Follow up and monitor the delivery of outstanding customers’ orders and provide customer support for shipments
• Support, generate, and compile monthly reports to the top management.
• Answer and handle customer’s inquiries, feedback, and complaints with high service standards to retain existing customers timely and tactfully
• Work with a team of customer servicing staff in providing full support to clients’ inquiries
• Coordinate with the operation team for daily collection and delivery
• Assist in any ad hoc tasks assigned by the supervisor and Customer Service Manager
• Training will be provided

Requirements

• Minimum GCE N or O level / Diploma in any discipline
• Responsible, positive attitude, able to work independently and as a team player
• Basic computer literacy and good knowledge of Microsoft Office.
• Proficiency in Microsoft Excel and Word etc.
• Min 1 year experience in customer service or logistics/supply chain/shipping industry would be an advantage.
• Entry-level candidates without experience will be considered to apply as training will be provided.

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.
• Develop customer service policy and procedures.
• Establish and monitor meaningful service metrics.
• Audit customer service procedures and trends and determine system improvements.
• Manage the Order to Cash process for various product lines.
• Drive business simplification to increase productivity and reduce cost.
• Manage manpower requirement and grow the team to support business growth.
• Work with various stakeholders on inbound and outbound logistics.
• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.
• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.
• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.
• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.
• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.
• Minimum 5 years’ experience in managing or supervising people.
• Ability to communicate effectively, make sound decisions and lead by example.
• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.
• Proficiency in Microsoft Office and SAP.

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R2311798