Service Coordinator

• Support overall relationship with internal/ external customers that lead to constructive and profitable business partnerships through best in class operational performance.
• Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency
• Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
• Interact with other functions to setup and optimize the cross functional operational processes.
• Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.
• Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
• Attend to customer queries, complaints/feedback pertaining to services, if required
• Act as a liaison between off-site supervisors/technicians and other departments.
• Provide administrative support for Service Technicians’ staff claims and any ad hoc documents.
• Support service supervisors & technicians in daily operational matters related to their customers.

Requirements

• Diploma in Business or Engineering
• Related experience in Services within the industrial equipment industry
• Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus. Skills & Competencies:
• Self-motivated and seeking high standards
• Resourcefulness and implementation of action skills
• Excellent customer relationship management skills
• Open-minded person with the ability to work within an international team and cross-cultural environment

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

After Sales & Service Maintenance Manager | Bishan / Marymount

Salary: $4000 - $4500 + Comm + AWS +PB

Location: dalan Pemimpin (Bishan / Marymount MRT)

Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am-12pm

Job Descriptions:

• To lead the maintenance department to provide good after sales serice to all our clients in tems of service breakdown call, routine maintenance as well as spare parts replacerent
• Monitor the after sales team to propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement

Job Requirements:

• Experience in same or similar field for minimum 1-2 years

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

· Attend to daily report for Job done, thru email

· Attend to customers enquiry Issue quotation, invoice and statement.

· Fax or Email to customer for job confirmation.

· Need to follow up the status for all outstanding matter.

· Able to do multi-tasks.

Requirements

Able to communication with Chinese speaking customers

Min Diploma

• Basic $3,500 - $4,500

• Lead Food Safety risk assessment and quality records (QRs) for escalation on lines as per Global GMP lifecycle policy.
• Provides support and inputs to update Food Safety Policy and site HACCP.
• Provide support to the Manufacturing organization to facilitate the efficient operations within the production area.
• To optimize existing processes and to ensure that production goals are met. Ensures systems and processes to maintain GMP at workplace.
• Collaborate with Operations sub-functions in tracking critical production and cleaning parameters to track and collate responses for consumers/medical/affiliates escalations.
• Monitors performance of equipment, machines and tools and corrects equipment problems or process parameters that can produce non-conforming products.

Major Responsibilities:

• Responsible to Manage and focus directly on GMP food safety engineering/food security and validation, in preparation for the commercial production of regulated products.
• Lead projects of facilities and equipment and optimization of existing manufacturing processes to deliver products with the production requirements consistent with Gold Standard Policies.
• Responsible to perform quality events investigation and coming up with CAPA action. Ensuring the effectiveness of CAPA action.
• Responsible to Motivate, develop and train employees for the facility and from third party as part of food safety program.
• Lead incident reviews to investigate and correct microbiological non-conformities and provide recommendation regarding process design, product disposition and continuous improvement.
• Optimize the documentation for quality systems, cleaning and validation, SOPs, HACCP plans, and food safety policy and protocols.
• Ensures plant Food Safety documentation is maintained in an audit-ready state, meeting all statutory, regulatory requirements & customer expectations.
• Ensures the effective use of materials, equipment, and personnel in producing quality products at an effective operating cost.
• Responsible for compliance with applicable Corporate and Divisional Policies and Procedures.
• Prepares reports, publishes, and makes presentations to communicate findings.
• Partner with Engineering on the installation, modification, upgrade and maintenance of manufacturing equipment.
• Implement, document, and maintain controlled, repeatable production processes.
• Development of qualification and validation protocols.
• Participate in and/or lead qualification and validation activities.
• Interface with other departments and suppliers to address root causes.
• Understands the business needs of the company and has knowledge of the customer needs of our business.
• Cultivates internal and external network of resources to complete tasks.
• Any other duties as assigned by supervisor.

Skills/ Experience Requirements:

• 1 to 2 years of related experience.
• Knowledge in SAP system/POMS/MES.
• Knowledge about food microbiology, pathogens and food safety.
• Able to make fast decision and react efficiently to situation.
• Understands engineering principles, theories concepts, practices and techniques

Education:

• Bachelor’s degree in Process Engineering/ Mechanical/ Electrical/ Food Science
• Biotechnology/Microbiology or in related discipline or with a minimum 1-2 years of related experience.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Salary $2800 ~ $3500
♦ 830am - 5pm (Monday – Friday)
♦ 830am - 4pm (Saturday)

Job Description:

• Assist Electrical Engineer on Hands on for electical testing on equipment.
• Understand the operation of various electrical equipment and systems.
• Supervise maintenance electrical activities.
• Willing to learn and have positive attitude towards electrical learning.

Requirements:

• Diploma/Degree in Electrical Engineering or related
• Fresh graduates are welcome

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Monday to Friday
• MNC
• Location: Near MRT
• Permanent Position

Job Description:

• To propose and provide products and solutions’ proposals effectively to customers; food manufactures.
• To increase market share and meeting sales and profit targets
• To execute approved action plans and strategies towards achieving annual sales target
• To develop new market and strengthen customer base
• To service and manage key accounts by conducting sales visits and products presentation
• To work closely with Sales Admin team to co-ordinate on delivery schedule
• To perform competitive analysis and develop sales proposal
• To manage stock inventory to ensure sufficient supplies to customers
• To work with Suppliers to provide products technical information in order to offer solution to customers’ requirements

Requirements

• Bachelor degree holder is preferred. Min. Diploma holder in Science education.
• At least 2 years of related working experiences in Sales in Food sector and/or Food Technologist.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

EUCD Service Delivery Manager

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $8,500 + AWS

Job Responsibilities

• Provide essential enterprise level end user computing services
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardization of desktop services across Organization to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services and work with outsourced service

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44005" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

We are seeking Head, Finance for our social service agency (SSA). The SSA, a non-profit organisation, is a volunteer-based organisation that seeks to serve and impact all members of the community, regardless of race, language or religion, through programmes, services and enterprises to develop the body, mind and spirit.

Responsibilities

• You will be responsible for leading a finance team to provide a full spectrum of finance function including financial processing, financial reporting, budgeting, forecasting, compliance and internal controls improvement.
• Lead a team of finance staff to ensure timely and accurate completion of accounts and preparation of financial reports.
• Provide sound analysis of financial data to management and Business Heads.
• Plan and lead the annual budgeting exercise.
• Establish, monitor and improve accounting practices and internal controls to ensure good governance and reporting standards.
• Support implementation and improvement of accounting system and other business application systems.
• Support external and internal auditors for audit matters.
• Spearhead initiatives and implement measures to optimize process efficiency and productivity.

Requirements

• Degree in Accountancy or Finance.
• At least 7 years' experience, preferably with 3 years of experience in managerial position.
• Knowledgeable in financial managements reporting, analysis, budgeting, and cash flow management
• Sound knowledge of accounting systems and audit experience.
• Excellent analytical and problem-solving skills.
• Meticulous, pro-active and results oriented
• Good presentation, communications and interpersonal skills.

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

*Preparation of food (e.g. bread, fried dough items, dim sum, desserts, fruits, snacks) and drinks (e.g. coffee, tea, soy milk)

*Ensure the food quality standard meets expectations consistently

*Prepare sufficiently before peak periods such as right stock levels for food and beverages

*Deliver high standards of Customer Service during order taking, cashiering, food presenting etc

*Serve customers with a smile

*Good personal hygiene and grooming

*Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices

Whats app/call-81880535

Attained food hygiene certificate will be an added advantage or training will be provided for those without the certificate

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

 Identifying and qualifying potential prospects, analysing their buying needs, doing

market research and monitoring competitors

 Work with Engineer Specialists to jointly respond to clients’ enquiries

 Coordinate sales activities with accuracy and timeliness.

Job Requirements:

 Have a minimum 3 years experience in client servicing in engineering sales.

 Possess a Diploma preferably in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

1. Handling, checking, receiving, picking of goods via WMS system
2. Ensure accuracy of goods description & quantity upon put away in storage
3. Assist all sales orders had been picked & processed by end of the day
4. Proper house keeping and maintaining of storage area & MHE assigned
5. Daily cycle count prompted via system ensure stocks accuracy

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Location: Orchard/Woodleigh

Jobscope:

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Requirements:

Must be okay to work in fast paced environment

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are current looking for Occupational Therapist our social service agency (SSA). The Agency works to empower persons with cerebral palsy or multiple disabilities to realise their full potential and lead fulfilled, dignified lives.

Job Description / Requirement

Early intervention Programmes for Infants & Children-(EIPIC)

a. Involve in individual and group activity programmes

b. Train and teachers / assistants in relevant basic techniques of occupational therapy to facilitate implementation in classroom setting

c. Liaise and teach parents in client handling skills to ensure and encourage continuity of occupational therapy programmes both at EIPIC Centre and home

d. Provide support and counselling to families of clients when required

e. Evaluate, prescribe and fabricate / purchase assistive devices as required by the clients to improve their functionalities.

f. Monitoring seating / positioning in the EIPIC centre and provide necessary recommendations

g. Plan for EIPIC clients along with EIPIC heads and OT- HOD to best integrate them to mainstream, work with teachers in regular school, parents

h. Pay school visit where the EIPIC clients are integrated, provide consultation to teachers in regular school for best integration

i. Adopt various approach for therapy for EIPIC clients and take the lead in discussing the approaches with other therapists in the department

j. Adopt and practice the Best Practice Guideline (BPG) for therapists.

Professional/Staff Development

a. Keep abreast of latest development in service delivery of occupational therapy related areas to ensure that therapy programmes are kept updated.

b. Conduct in-house training programmes for relevant staff, teachers, parents, caregivers, and volunteers in the organization.

c. Involve in research where possible, relevant to areas of occupational therapy service delivery.

d. Supervise daily routine of Occupational Therapy support staff

e. Provide on-the-job training to Occupational Therapy support staff

Critical core skills

• To be a good problem solver, decision maker, good collaborator.

• Facilitate conflict situations through appropriate balance of logic and emotions and oversee behaviours within teams to minimise conflict occurrences.

• Budgeting for specific programme

• Identify opportunities for transdisciplinary collaboration and knowledge transfer to facilitate the integration of knowledge from different disciplines

Requirements

1. Bachelor's Degree in Occupational Therapy from an accredited university recognized by Allied Health Professions Council, Singapore

2. Registered with AHPC

3. Excellent communication skills with good command of verbal and written English

4. Strong commitment and motivation to work with children, adults, and caregivers

5. Prior experience in SSA will be an added advantage

6. Proficient in Microsoft Words, Excel and PowerPoint

7. A team player with good organizational skills and able to multitask

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are seeking enthusiastic and customer-oriented individuals to join our team as Service Crew members. As a Service Crew, you will play a vital role in ensuring excellent customer service and satisfaction in our restaurant. If you have a passion for delivering exceptional dining experiences and are eager to start your career in the hospitality industry, this is the perfect opportunity for you.

Job Description

Full/Part Time Service Crew Responsibilities:

- Greet and welcome customers in a friendly and professional manner

- Take customer orders accurately and efficiently

- Provide menu recommendations and answer customer inquiries regarding food and beverages

- Serve food and beverages to customers in a timely and courteous manner

- Ensure tables are clean and properly set up before and after each customer

- Perform cashier duties accurately and efficiently

- Maintain cleanliness and hygiene standards

- Assist in other tasks as assigned by the supervisor

Requirements:

• Relevant experience in the service / F&B industry is an advantage

• Self-driven and process good learning attitude

• Independent and able to multitask

• Students who are waiting for results are welcome to apply!

• Candidate without experience are welcome to apply as training will be provided

Benefits:

• Career & growth development

• 5 days work week

• Employee discounts

• Meal allowance

• Attendance bonus

• $2000 sign on bonus

• Fun and collaborative work environment

We offer competitive compensation and benefits packages, opportunities for growth and development, and a supportive work environment. If you are a dedicated individual with a passion for service, we would love to hear from you. Apply now to join our team as a Service Crew member!

JOB RESPONSIBILITIES:

• Establish and ensure functionality of the QA&QC Department
• Setup HACCP and ISO 22000 requirements for production plant
• Handle regulatory and customer Audits
• Ensure compliance with legal regulations and Food Safety Management Systems
• Ensure products meet internal / external specifications
• Monitor incoming, in-process and outgoing inspection activities
• Handle customer feedback pertaining to quality and food safety issues
• Ensure adherence to Quality and Food Safety Management Programmes
• Handle and decide on disposition of non-conforming products
• Manage, motivate, coach and develop the Food Safety and QA&QC teams
• Any ad-hoc work as prescribed by the superior.
• Reporting to Deputy General Manager.

JOB REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science, food manufacturing or related field.
• Minimum 3 years of leadership experiences;
• Prior QA/QC experience in food manufacturing will be added advantage;
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Meticulous, good judgement and decision-making skills.

Technical Engineer (Electrical Industry / Class 3) Kaki Bukit

• Kaki Bukit Avenue
• Monday - Friday 8:30am - 5:30pm
• $2,500 - $4,000

Job Scope:

• Provide solutions and technical level advices to customers
• Conduct product training and provide good technical support to customers
• Able to travel and meet customers in South East Asia

Job Requirements:

• Minimum Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation will be an advantage
• Possess Class 3 driving license is an advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Service Engineer | Test Service | Class 3 | Bukit Batok

Working Days: Monday to Friday
Working Hours: 9 - 6pm
Salary : $ 2500 - $ 3000
Location: Bukit Batok Street ,Midview Building

Job Description:

• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:

• ITE / Diploma in Electrical / Mechanical / Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO / IEC 17025) will be an added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Zenith Infotech (S) Pte Ltd is a Tech Recruitment firm with 27 years of history in Singapore.

Currently we are assiting our client to hire 7 x Customer Service Offiers, working location @ Suntec area. Only those whom are comfortable with working in rotational shits plus night shifts, 44 hours, 5.5 work days per week, including weekends and public holidays may apply for this role.

Job Descriptons :

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat.
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services.
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Requirements:

• Minimum 12 months of call center environment
• Education background: Minimum O Level and above
• Multitask – Logging tickets, checking KBs while on the call
• First call resolution expertise to close the call at CSO level.
• Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.
• Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)