WHAT’S THE JOB?

Produces all invoices and statements for the Finance Department. Responsible for the timely and accurate monthly payment. Promotes the desired work culture around our Winning Ways of the InterContinental Hotels Group and the brand ethos.

YOUR DAY-TO-DAY

• Duties include:
• Assists in coordinating the preparation of the departmental annual budget
• Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
• Respond to and resolve account queries
• Collate suppliers' documentation for processing
• Assist in Invoice posting and payments and Month end accruals
• Assist in monthly invoices processing for other IHG hotels, General Manager and Shop rentals
• Prepare weekly food costing report.
• Prepare month end food and beverage journals and inventory reconciliation
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Maintains a filing system for account payable records
• Respond to and resolve vendors’ and other accounts queries
• Collate suppliers’ documentation for processing
• Work closely with Receiving department and related departments to ensure all invoices have the appropriate documentation attached and approvals prior to processing
• Process all invoices for payment and perform supplier reconciliation statements
• Respond to and resolve vendors’ and other accounts queries
• Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts
• Reconcile Food and beverage, general and direct items purchases between the Purchasing/Inventory and Accounting system
• Run cheque / giro payment / electronic fund transfer for approval on a monthly/weekly basis
• Reconcile supplier statements with establishment records and follow up on any discrepancies
• Maintain the batch register and balance daily to general ledger
• Generate vendors’ aging report and ensure it balance with General ledger
• Ensure all controls are in compliance with internal/external audit requirements
• Performs other duties as required by Accountant / Senior Accounts Officer

ACCOUNTABILITY

Under the general direction of the Assistant Director of Finance and Business Support and within the limits of InterContinental Hotels Group policies and procedures, and local requirements, has responsibility for administration of Hotel’s Credit Policies.

WHAT WE NEED FROM YOU

Diploma or Vocational Certificate in Accounting or Business Administration or related field, with 1 years experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Proficient in the use of Microsoft Office. Possesses problem solving, reasoning, motivating, organizational and training abilities. Has good writing skills.

• Experience in working internationally and cross- culturally in the hospitality industry
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

• Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)
• Possess internal auditing skill on ISO 14001 & ISO 45001
• Detailed understanding and knowledge on WSH Act, environmental & other legal requirements
• Registered Workplace Safety & Health Officer with MOM for at least 3 years
• Pro-active, independent, able to work with minimal supervision and perform under pressure

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Manage and maintain residential property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied with.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Other job related and ad hoc duties as assigned.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

UMRAH AND HAJJ CUSTOMER SERVICE OFFICER

Responsibilities

Passion to serve with high quality standards

Willing to be trained on premium travel packages for Hajj and Umrah

Pleasant personality

Requirements

Min 3 years relevant with working experience in travel agency

Religious knowledge will be an advantage

Previous Umrah and Hajj experience will be an advantage

Proficient in MS Office

Meticulous and keen in details

Willing to work on Saturdays

Able to commence work within short notice period

Only Singaporean or PR need to apply

Salary $2,200 to $2,500 depending on qualification and experience

Working hours:

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.30pm

For more information, please visit www.shahidahtravel.com

STRICTLY NO EMPLOYMENT AGENCIES, PLEASE DO NOT CALL US

Job Description:

We are looking for a dedicated and customer-oriented Over-the-Counter Customer Service Officer to join our team. This role involves direct interaction with customers to process remittance transactions, provide information on our services, and ensure a smooth, secure, and satisfactory transaction experience.

Key Responsibilities:

• Process customer transactions for sending and receiving money promptly and accurately.
• Verify customer identification, conduct necessary checks, and comply with all regulatory and company policies.
• Provide clear, accurate information about our services, including fees, transaction times, and requirements.
• Handle customer inquiries and resolve issues efficiently to ensure customer satisfaction.
• Maintain accurate records of all transactions and customer interactions in accordance with company policy and legal requirements.
• Collaborate with the team to meet daily transaction targets and provide support as needed.
• Stay informed about changes in remittance regulations, currency rates, and company services.

Qualifications:

• High school diploma or equivalent; further education or certification in finance or related field is a plus.
• Proven experience in customer service, preferably in the financial services or remittance industry.
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple transactions simultaneously.
• Proficiency in using financial software and MS Office.

Skills and Traits:

• Commitment to providing exceptional customer service.
• Integrity and professionalism in handling sensitive financial transactions.
• Flexibility to work in shifts and adapt to changing business needs.
• Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
• A keen eye for detail and a proactive approach to problem-solving.
• Myanmar Language Speaking is a plus.

Description:

• To assist the Authority’s appointed consultants and Resident Engineer (RE) in carrying out supervision works on site.
• To keep and maintain site record on progress of works, instructions given to contractors,materials delivered to site, daily activities and weather conditions at site, number of workers and visitors at site and any other significant information.
• To supervise and keep records of day works.
• To attend site / co-ordination meeting as directed.
• To assist in enforcing the safety requirements.
• To comply with Authority’s appointed consultants’ Quality Assurance Procedure for construction works.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Authority’s appointed consultants to ensure that the works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.
• To provide standing supervision as and when directed by the Authority’s appointed consultants.
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of works, safety, site diary, materials and equipment on site, labour,dayworks, provisional quantities, etc.
• To check that contractor executes preliminaries items.
• To check services routes and contractor’s setting out and report any deviations to the Authority’s appointed consultant team.
• To verify reports and claims submitted by contractors.
• To record all variations as instructed or approved by Authority’s appointed consultants.
• To attend to Authority’s appointed contractor’s queries and co-ordinate works by Authority’s appointed main contractor and his appointed direct contractors.
• To inspect and take over completed works.
• To supervise and witness testing commissioning of M&E services or systems.
• To provide weekly reports of site activities and problems on-site, including how they were resolved.
• Attend meetings in the Authority and the Authority’s appointed consultants’ offices when necessary to discuss issues arising on-site.
• To familiarize with the drawings, and contract specifications and highlight deviations.
• To monitor and report on the contractor’s progress and performance and maintain site records of the works which should include all circumstances and events occurring during the construction stage.
• To attend TOP or CSC inspections by Registered Inspectors, BCA and all other relevant authorities’ representatives for each respective discipline.
• To carry out and report assessment on Construction Quality Assessment system (CONQUAS).

Requirement:

• Diploma from Polytechnic in relevant discipline or hold an equivalent qualification.
• Preferably 5 years local supervision as a resident technical officer for Architectural, Civil, and Structural works.
• Be conversant in local legislation, regulations, and codes

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

The Senior Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.

• Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
• Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
• Able to assist the Guest Service Executive in resolving any operational issues.
• Able to assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.
• Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out timely and VIP arrivals are checked.
• Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so too.
• Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Monitor performance standards, reporting issues/concerns as needed.
• Able to assist the Duty Manager in handling guests’ requests and complaints.
• Able to train all existing and new team members.
• Able to assist the ALL Star & in general be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).
• Able to assist the Assistant/Front Office Manager in monitoring and checking on retro-claims.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Minimum 3 years of relevant experience in a similar capacity
• Previous experience in a similar leadership role is an asset
• A service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Only open for Singaporeans/PR

1. Job Responsibilities

Provide assistance and plan programs for Community Service Department beneficiaries

• To attend to beneficiary applications’ and follow up including reviewing of submissions and requesting for additional documents
• To support in communicating with beneficiaries on the distribution arrangements and enquiries
• To assist and implement programs activities with other team members
• To collaborate with relevant agencies for beneficiary’s programs
• To plan and execute on logistic matters for monthly food ration distribution
• To manage data in the CRM system

Project & Events

• To source, negotiate and manage vendors
• To co-ordinate with relevant parties, and monitor the implementation of projects & events
• To carry out any other relevant tasks as required by Management

2. Requirements

• Min. “N” or “O” levels
• Preferably with Min. 1 year of relevant experience.
• Entry level welcome
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner.

3. Work Schedule

5 days work week

***Disclamer: Only shortlisted candidates will be contacted.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Company Overview:

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking Customer Service Officers to join their ever-growing team in Singapore.

Your Future Role

• Manning of the office and retail mall information counters
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries
• Engage shoppers during counter visits on ongoing programmes (loyalty, promotions etc)

Requirements

• Diploma in any field OR 1-2 years of front-facing or customer service experience would be preferred
• Excellent communication and interpersonal skills
• Customer-centric mindset with strong multitasking abilities
• Fresh Diploma holders are welcome to apply
• Excellent command of English language in order to liaise with internal and external stakeholders

EA Licence: 17C8713

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 5 years of experience in the Construction industry
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency
• Certification in Lifting Supervisors Safety Course
• Certification in Supervision of Metal Scaffold Erection Course
• Certification in Confined Space Safety Assessor Course
• Certification in Manage Hazardous Substances
• Certification in Control Noise and Vibration

SEA - Chief Operating Officer

Job Description and Duties;

Sales Performance Optimization:

1. Analyze and monitor the sales performance of existing studios.

2. Devise strategic initiatives to achieve key performance indicators (KPIs) established by Japan HQ.

Financial Reporting:

1. Prepare and submit profit and loss (P&L) and balance sheet (BS) reports to Japan HQ and stakeholders.

2. Generate weekly reports in Japanese, ensuring clear and concise communication of financial data.

Organization Management

1. Oversee and lead the HQ and Studio teams, ensuring effective management.

2. Foster a collaborative and high-performance work environment.

Stakeholder Communication

1. Maintain open communication with Japan HQ and stakeholders, demonstrating proficiency in Japanese language and adhering to business etiquette.

2. Serve as a liaison between teams, facilitating seamless information flow and understanding.

Performance Monitoring

1. Monitor the performance of teams across the organization.

2. Ensure alignment with set KPIs and take corrective actions when necessary.

New Studio Development

1. Drive the development of newly opened studios in alignment with Japan HQ's KPIs.

2. Implement strategies to maximize success and growth for new ventures.

Brand Collaboration

1. Collaborate with brand holders in the USA, maintaining the integrity of the brand concept.

2. Ensure that the brand's essence is effectively translated to the newly developed studios.

Financial Sustainability

1. Manage newly opened studios to exceed breakeven points and achieve sustainable sales.

2. Implement measures to optimize operational efficiency and financial performance.

On-site

Competitive pay

Job Summary:

· Right site patients and achieve optimal utilization of SLH services

· Ensure expedient processing and managing all applications for admissions in a timely manner

· Implement policies and procedures that improve efficiency of the Referral Centre

· Support joint initiatives and collaborative projects undertaken with other healthcare and community partners

Responsibilities and Duties:

· Conduct screening of referrals and assess suitability for transfers to SLH

· Participate in clinical and/or quality improvement initiatives

· Review and implement clinical protocols, processes, procedures and policies

· Collaborate with other hospitals and strategic partners to develop and refine workflows to ensure seamless and expedient transfers

· Participate in new projects and initiatives, where there may be impact on clinical services of the hospital (inclusive of providing administrative support in clinical research)

· Assist in the preparation of reports and statistics as required

· Assist in identifying problem areas, recommend and implement improvements

· Perform other duties as assigned

Job Requirements:

· Minimum qualification of a clinical degree or equivalent, preferably with at least 5 years of work experience in geriatric setting.

· Able to work independently

· Good collaborative and communication skills

· Demonstrated ability and interest in working with the elderly population

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Provide administrative support to the Working Group II Co-Chairs and TSU.
• Serve as the office manager for the TSU located in Singapore.
• Manage local logistics, including coordination with the host organization, for administrative and financial matters.
• Handle personnel administration for both temporary and full-time staff, ensuring compliance with hostorganization rules and administrative procedures.
• Establish annual budgets, prepare financial reports, and maintain cost controls.
• Implement and manage an efficient central document filing system.
• Support the TSUs production process, including the compilation of drafts, reference management, qualitycontrol checks, and preparation of reports for publication.
• Work closely with the Administrative Officer located in the Netherlands to support all products andactivities of Working Group II during the Seventh Assessment cycle.
• Provide secretarial support to the Co-Chairs, including organizing their international travel and logisticalsupport for local and international meetings and sessions of the Working Group.

• Bachelors or Masters degree in a related field of study with at least 3 years work experience after conferment of first degree, or 10 years experience in an administrative role.
• Experience in managing a secretariat with a multi-cultural team;
• developing and organizing complex processes;
• writing and editing of scientific or technical documents;
• reference management software.
• Excellent knowledge of standard office software.
• Experience in accounting and cost control;
• document filling and archiving
• preparing and editing documentation;
• organizing meetings.
• Proficient in oral and written English.
• Excellent communication and interpersonal skills and ability to interact with the international science community.
• Fluency in another UN language would be an advantage.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Experience working with UN processes, in particular the IPCC, would be an asset.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities:

• Conduct regular patrols and security checks within the hotel premise and report any suspicious, maintenance and/ or hazardous concerns to the Security Manager
• Provide crowd and traffic control for VIPs and all official events of the Centre
• Investigate and report all allegations of theft, criminal damage and other incidents to the Security Manager
• Prepare Incident Report pertaining to all safety and security related incidents after the necessary actions have been taken
• Manage undesirable behavior in a professional manner, intervene and defuse potential altercations
• Constantly remain updated on fire evacuation procedures, and handle catastrophic situations such as bomb threats and evacuation procedures effectively
• Oversee carpark operations and render assistance where necessary
• Assist Front Desk Office with luggage and transport arrangement duties when required

Job Requirements:

• Minimum 1 year relevant experience
• Matured and positive individual with absolute discretion and confidentiality regarding confidential information
• Ability to maintain a sound sense of judgment in emergency situations
• Holder of a valid security license issued from the Singapore Police Force
• Completed WSQ Security module (Provide Guard and Patrol Services, Handle Security Incidents and Services, Recognise Terrorist Threats)
• Able to commit to rotating shifts including public holidays and weekends.
• Preferable First Aid, CPR & AED certified
• Working Location will be in Orchard area
• 4 days work week with 2 working shifts. (8am to 8pm and 8pm to 8am)
• Fixed OT allowance provded

Please send your resume to [email protected] or contact HR @ 9149 3159 to arrange for an interview.

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Maintain all records of fixed assets movements within the Hotel in the Register and reconcile with the General Ledger.
• Tag the Hotel’s fixed assets periodically.
• Check that the depreciation of fixed assets are computed and recorded accurately by reconciling to the General Ledger.
• Conduct the sighting/audit of major category of assets’ existence on an annual basis.
• Conduct and complete inventory count, provide supervisory assistance during the stock-take process in other departments as well as in the general stores.
• Ensure all accounting entries are in order for passing of journal entries and assist in preparation of monthly financial reports and schedules for circulation to the management and auditing purposes.
• Update balance sheet detailed schedules and expenses schedules on a monthly basis.
• Prepare the GST Quarterly Returns and payment submissions.
• Prepare yearly audit schedules and government statistical reports.
• Assist with projects and system enhancements implementation.
• Perform any other job tasks as assigned.

Job Requirements

• Minimum 2 years of relevant working experience in Accounts Department in the hospitality industry.
• Meticulous and attentive to details.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Assist in the scoping, preparation, review, and completion of the IPCC Special Report on Cities and Climate Change and play a key role in ensuring the scientific integrity and quality of the report.
• Support the planning, conducting, and reporting for the meetings and sessions organized by Working Group II, including IPCC Workshops and Expert Meetings and contribute to the scientific aspects of these meetings and sessions to facilitate informed decision-making.
• Contribute to the development and implementation of scientific plans related to the activities and products of the Working Group II.
• Assist in the reporting process for the scientific outcomes of meetings, sessions, and other relevant activities.
• Provide scientific support in the development of outreach materials related to the activities of the Working Group II and contribute to the creation of materials that effectively communicate scientific findings to various stakeholders.
• Take on additional responsibilities as allocated after the completion of the IPCC Special Report on Cities and Climate Change.

• Recent PhD holder or Masters degree in urban development, climate change impacts, socio-economic system analysis or a related field, with at least 2 years of work experience after conferment of Masters degree.
• Scientific publications in refereed journals;
• Experience working in a multi-cultural and multi-disciplinary team;
• Experience in scientific report writing and editing;
• Ability to plan, organize and execute complex multi-task workloads;
• Proficient in oral and written English at the academic publishing level;
• Excellent communication and interpersonal skills and capability to interact with international science and stakeholder community;
• Stress-resistance and ability to work precisely and effectively under time constraints;
• Willingness to travel internationally;
• Experience working with UN processes, in particular the IPCC, would be an asset.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Support the development of communications materials for the Working Group II TSU during the IPCC Seventh Assessment cycle so as to effectively convey scientific findings to policymakers, stakeholders, and non-specialist audiences.
• Assist authors in the outreach and communication of reports produced by the Working Group II, ensuring that scientific information is effectively conveyed to the target audiences.
• Contribute to the development and updating of webpages related to the activities and products of the Working Group II TSU and ensure that the web content is current, accurate, and engaging for diverse audiences.
• Support regional outreach efforts to disseminate IPCC findings and engage stakeholders at the local and regional levels.
• Work alongside communications experts from other TSUs and the IPCC Secretariat to facilitate coordinated and enhanced communication efforts.
• Collaborate with contracted experts to leverage their specialized skills and contribute to the overall communication strategy.
• Develop methods and products for communicating IPCC findings, ensuring innovation and effectiveness in reaching different audiences.

• Bachelors or Masters degree in communications, marketing or a relevant field; with at least 7 years of related work experience.
• Experience working in a multi-cultural team or on international projects;
• planning, organizing and executing multi-task workloads;
• communicating complex scientific concepts of a specialized or technical nature for a wider non-specialist audience;
• working with stakeholders from governments and international organizations;
• organizing national, regional and international outreach events, also in the Global South.
• Fluency in oral and written English.
• Fluency in another UN language would be an advantage.
• Excellent social skills and capability to interact with international science community.
• Stress-resistance and ability to work precisely and effectively under time constraints.
• Experience working in climate science communication and/or a climate-related field would be desirable.
• Experience working with the UN, in particular with IPCC, would be an asset.
• Proficiency working with a desktop publishing software or a graphics development package would be an asset.
• Willingness to travel internationally.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Preferred to hire candidates ECO with NEA/IES who has experience in LTA projects

• In charge of all environmental control programs and Maintain proper documentation i.e. Site environmental Report, daily environmental inspection report etc.
• In charge of pre-project planning and advice on the measures to take in areas on noise/water/air pollution control, waste.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Liaise with the TSUs host organization to establish the TSU IT infrastructure and manage the procurement, configuration, maintenance, and modernization of its IT infrastructure components.
• Provide system administration support for all platforms, including PC, Mac, and Linux systems and ensure the smooth functioning and security of IT systems, addressing any technical issues that may arise.
• Set up and maintain electronic databases relevant to the activities of Working Group II and ensure the integrity and security of these databases.
• Establish and maintain procedures for data backup and security to safeguard critical information and implement measures to protect data from loss or unauthorized access.
• Manage platforms and mechanisms that support collaborative drafting of reports and figures by author teams and facilitate the submission of nominations and review comments by experts and governments.
• Develop and maintain an author portal with tools to assist in the assessment process and provide technical support for authors engaged in the drafting and review of reports.
• Develop and maintain the Working Group II pages of the IPCC website, including microsites for specific reports.
• Provide IT support during international meetings and sessions of the IPCC Working Group II and ensure that technological requirements for meetings are met, and technical issues are promptly addressed.
• Support the curation of data products from Working Group II reports in collaboration with the Task Group on Data and the IPCC Data Distribution Centre.

• Degree in computer sciences, information technology or a related field; with at least 5 years of relevant work experience after conferment of first degree.
• Experience in the system administration of local networks with the highest security requirements;
• System knowledge of PC, Macintosh, networks, mail and web servers, and backup systems;
• Experience with website development and maintenance;
• developing databases;
• working in a multi-cultural team.
• Excellent oral and written English at the technical level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About ATLAS Bar Singapore:Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:Not wanting to rest on laurels, we have opportunities to expand our operations and are now searching for a dedicated Front of House Manager to join and lead our existing Floor team. Beyond the execution of world-class service, your job will require that you actively engage the team to provide exceptional day to day guest experiences while driving staff training, knowledge building and general team management. This special individual will work alongside our Head Bartender and report into the Assistant General Manager. Furthermore, the right applicant could be groomed for broader responsibilities in the short to mid-term future. Most importantly though, we require a candidate to grow and develop themselves and others in the world of gin and hospitality! Commitment to Growth is our key value and if you live for all things food and drink whilst working in a close team, ATLAS is the right place for you.

Do you thrive in a fast-paced environment?At ATLAS, we embrace the excitement and energy of a fast-paced environment with an existing, well trained Supervisory team. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself, expand as a professional and further develop a world class Front of House team in your own image with the guidance and oversight of strong core management.

Are there other benefits?Our commitment to growth extends to our Employees, and if you have a genuine passion for all things food and drink, ATLAS is the ideal place for you to thrive.Join our team and enjoy fantastic benefits, including:

Annual KPI bonus: As a member of our management team, a performance-based bonus will be awarded each year towards achievable goals. Your dedication and outstanding service will definitely be rewarded.
Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to very competitive wages and KPI incentives, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced manager or a younger professional wanting to start your journey in hospitality management, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Additionally, if you are seeking part-time service crew roles, we have opportunities available to accommodate your needs.