Job Description

• Conduct debt collection from debtors via phone calls.
• Negotiating with debtors to provide best payment option to clear outstanding amount.
• Initiate necessarily follow up action for collection (as per defined process).
• Conduct administrative duties - monitoring of payments and file management.
• Maintaining a high level of customer service while collection actions are adhering to company policies and procedures.
• Able to handle complaints and understand customer concerns to provide solution.
• Any other ad-hoc duties.

Required Knowledge & Experience

• Possess strong written, communication and negotiation skills.
• Able to communicate in English. Other local language will be a plus.
• Able to make good judgement in reviewing assigned accounts.
• Computer literate and able to adapt to company software and applications.
• Work independently and as a team player.
• Customer centric.

*Important Note:

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits

• Annual Leaves (capped to 18-days)
• Compassionate Leaves (capped to 3-days)
• Marriage Leave (3-days)
• Birthday Leave (1-day)
• Examination Leave (2-days)
• Off-In-Lieu to credit if Public Holiday falls on a Saturday.
• Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
• Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
• Salary increment after successful confirmation based on individual's performance.

5-days work

Nearest MRT: Expo

We are looking for a passionate and professional Technical Officer to join our Broadcasting team.

Based in Singapore and reporting to the Assistant Manager, the incumbent will ensure the smooth running of Broadcast Equipment to support the Broadcast Operations.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is broadcasting operations or production, we want to talk to you.

What You'll Do

• You will ensure the smooth running of Broadcast Equipment to support the Broadcast Operations to bring in live overseas horse racing events from countries that are offered by SPPL to customers via live transmission for screening at our BCC, for retail and remote customers to watch and bet on the races that are taking place in different parts of the world in real-time.
• You will perform routine maintenance, troubleshooting and repairs of technical equipment, including but not limited to, track lighting, sound systems, video cameras and communication systems.
• You will provide technical support at the Broadcast Operations Centre during daily operations, live/delayed lottery draws and other events organized by SPPL Provide support in systems testing as and when required.
• You should be prepared to respond to emergencies or technical failures during Broadcasting Operations Centre daily operations, to ensure minimum disruptions to the operations.
• You will assist in the setup and configuration of technical equipment for daily operations where applicable, including for events organized by SPPL to ensure that all the systems are operational and meet safety standards.
• You will continuously monitor technical systems to identify and address any potential issues or malfunctions and ensure that all technical systems and equipment comply with the safety standards.
• You will conduct safety inspections and report any safety concerns to the appropriate authorities.
• You will maintain accurate records of maintenance activities, repairs and inspections, keep a log of equipment performance and issues for reference and reporting, manage and track inventory of technical equipment and spare parts, replenish supplies as needed and ensure that equipment is readily available when required.
• You will provide training and guidance to staff on the proper use and maintenance of technical equipment.
• You will liaise closely with 3rd party vendors, service providers and operators ensuring all broadcast systems and services provided are of professional standards and produce broadcast quality, including maintenance contracts, repairs and equipment upgrades.
• You will collaborate with both internal and external stakeholders to coordinate technical support to ensure smooth daily operations with minimal disruptions.
• You will support the preparation and tracking of department’s annual budget, including but not limited to equipment maintenance and upgrades, and to ensure the section operates within approved budget parameters.
• You will work closely with both internal and external stakeholders to understand, develop and execute joint projects/plans to ensure broadcasting optimization and delivery so as to achieve strategic KPIs.

Who You Are

• You will need minimum NITEC in Broadcast Production/Electronics or related.
• You will need at least 2 years related experience in AV setup/broadcast studio/‘live’ production / electronics/video/maintenance or related.
• Knowledge and experience in live-streaming pre/post production is an advantage.
• You should have technical knowledge of broadcast electronics, outdoor filming and television production, and the operations of video cameras, audio consoles, CCU and video server systems.
• You should have knowledge of production technicality.
• You should be skilled in setting up, installation and maintenance of AV systems.
• You should be proficient in videography and video editing software.
• You should be a good team player with a positive attitude.
• You should be able to work rotating shift hours, including weekends and PH, to provide 24/7 support.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Job Summary:

We are seeking a Junior Application Developer - Front End Developer to join our dynamic team and make an impact by building robust, scalable applications for the Azure Cloud. This is a hands-on coding role focused on delivering high-quality solutions within an agile environment.

Key Responsibilities:

• Configure, build, and test application components based on technical architecture requirements.
• Participate in code reviews, fixing defects and resolving performance issues.
• Attend daily stand-ups and provide updates via Azure DevOps (AzDO).
• Estimate tasks accurately during Sprint planning to aid effective project delivery.
• Build microservice/micro frontend components from detailed requirements.
• Write and execute unit tests to ensure code quality and meet code coverage benchmarks.
• Collaborate closely with team members during daily scrum meetings.
• Actively assist in user acceptance testing to ensure smooth release cycles.

Technical Scope:

Technologies: Angular, .NET, Docker, Azure Cloud

Architecture Pattern: Microservices-based architecture, utilizing micro frontend components for efficient, scalable solutions.

Skills & Experience:

• Must-have: 2-3 years of experience in front-end development, especially with Angular.
• Strong knowledge of Agile methodology and practices.
• Demonstrated ability in hands-on development rather than management, with a focus on coding and solution-building.
• Experience in sprint-based project management (Scrum/Agile environment).

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $3000 - $5000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Join our dynamic team as an IT Officer! We are seeking an individual with a strong work ethic and a passion for technology to ensure seamless IT operations on our team. In this role, you will be essential in addressing technical support inquiries, setting up and maintaining network infrastructure, and collaborating with our support team to resolve issues efficiently. This is a full-time position based in Singapore.

KEY RESPONSIBILITIES

· Respond to technical support inquiries from vessels regarding computer, network, application, and connectivity issues.

· Set up and install computers, network infrastructure (up to L2), and software on shore for vessels.

· Collaborate with the support team to resolve cases remotely as needed.

· Diagnose and resolve network, hardware, and software issues.

· Maintain inventories of hardware and software.

· Assist with warehouse operations related to pickups, deliveries, and packing.

· Provide IT briefings to office personnel as required.

· Perform other IT tasks as assigned by the IT Manager.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

· Diploma holder in Information Technology, Information Systems or related fields

· At least 1 year of experience in a technical support role

· Proficient in L1 networking, Windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing

· Able to work independently and responsible in preparing proper documentation for work completion

· Keen learner

· Safeguards the safety and security of guests and staff through surveillance and patrol around hotel premises.

· Log security incidents and accidents for guests and colleagues in accordance with hotel requirements.

· Attend to guests and staff for their needs or requests for security assistance, and to follow-up with security investigations when necessary.

· Identifies and reports unusual or suspicious occurrences to the Supervisor.

· Perform access control duties at the Security Office and managing of CCTV surveillance.

· Undertake any other duties as requested by the Manager.

Job Requirements

· Team player but also able to work independently

· Computer literate

· Valid Security License

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Main duties :

- Verify that the Contractor's defects rectification are completed satisfactorily or to the satisfaction of HDB

- monitor and track that the defects rectification meet the service standards set

- attend joint inspections with residents to better understand their requests/feedback when required.

- conduct audit checks on residents's renovation hacking of walls based on HDB approved plans to safeguard building structures

- any other duties assigned by HDB's officer in charge of BSC

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Candidates with no experience are welcomed to apply! Training will be provided.
• Comfortable to work on weekends, public holidays and shift timings.

• To assist in dealing with client queries on City Ledger account and handle all credit card inquires
• To check all invoices collected are reflected correctly in the Daily City Ledger Report & in the Opera system
• Ensure proper and correct balances of the City Ledger accounts are maintained
• Assist in maintaining proper credit procedures throughout the hotel in accordance with the policies and procedures
• To assist the Credit Manager in the month end closing of account includes printing reports, applying month end adjustments
• Performs other related duties as may be assigned

Job Requirements

• Good interpersonal skills
• Able to work with minimal supervision
• Ability to work independently and has good initiative
• Ability to work effectively and contribute in a team

• Undertake Front office duties, including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
• Administer all routes of Reservations to ensure that room bookings are made and recorded accurately.
• Ensure Room Keys are distributed to the guests assigned to the respective rooms.
• Familiar with the categories, position, capacity, and furnishing of every room on the premises.
• Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
• Responsible for accurate and efficient accounts and billing processes.
• Undertake general office duties, including correspondence, emails, filing, and switchboard.
• Furnish information regarding:
• Hotel layout and all its facilities (Swimming Pool, Launderette Room, F&B Outlets and etc.) operation hours.
• Locality places of interest, special attractions, or events.
• Names of Transport Services (MRT, Bus, Taxi, Flight, Ferry) and timetables if any.
• Handles all incoming and outgoing mails and messages for the guests.
• Ensure that the Reception Counter is manned at all times.
• Answers all incoming calls within 3 rings.
• Assist in keeping the Reception Counter area clean and tidy at all times.
• Consult and report to Supervisor on duty on unusual occurrence.
• To perform any other duties directed by the Supervisor from time to time.

Requirements :

• GCE O level/ Diploma with 2 years hotel front office working experience.
• Candidate must able to perform shift works
• Good customer service and communication skills
• Working location at Orchard Area

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Making reservations for customers based on their various requirements and budgetary allowances.
• Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
• Assist to check on room availability.
• Process and monitor advance deposits/prepayment on reservations.
• Prepare invoices and sending confirmation details to customers.
• Help to maximise room sales by up-selling.
• Manage group reservation and rooming list.
• Other ad hoc duties/projects assigned by the Manager

Job requirements:

• Attained minimum NITEC or higher qualification.
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Job Responsibilities:

1. Handle user questions and feedback across customer service platforms, communities, emails, and other channels.
2. Assist in improving the product experience by collecting user opinions and operational data, organizing it, and promptly providing feedback to the operations department for follow-up.
3. Suggest product improvements from the user’s perspective, efficiently resolve user issues, and strengthen user engagement.

Job Requirements:

1. Bachelor’s degree or above, with 0-3 years of customer service experience.
2. Strong business English reading and writing skills; able to communicate with users in both Chinese and English.
3. Proficient in data analysis and logical reasoning, with good copywriting skills.
4. Proactive, patient, responsible, and approachable.
5. Singapore citizen or PR only.

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different evels.
• Strong project management and time management skills
• Possesses strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team.

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Job Summary

The Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and other operational departments.

Job Duties/Responsibilities

· Welcome, check-in and check-out guests and provide information on hotel services and room location.

· Accurately process all cash and credit card transactions in accordance with established procedures.

· Respond appropriately to guest feedback and conduct any service recovery gestures in order to ensure total guest satisfaction.

· Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

· Ensure the safety, security and loss control policies and procedures are complied with for Front Office, Housekeeping and Maintenance

· Manage the day-to-day operations and liaise with various stakeholders to ensure timely completion of maintenance service requests.

· To assist and perform when required, housekeeping tasks (such as bed cleaning and making, toilet washing, office cleaning, high dusting, surface wiping, floor sweeping and mopping, replenishment of supplies, clearing of rubbish, etc).

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Requirements

· Minimum GCE 'O' Levels or Diploma in Hospitality or related field

· Minimum 1 to 3 years’ relevant working experience

· Well-groomed, good interpersonal and communication skills

· Proficient in software applications including Word, Excel, PowerPoint

· Able to work under pressure and independently

· Able to work rotating shifts (including night shift), weekends and public holiday.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

The Executive Officer (District Officer) performs strategic and operational academic support intervention activities. He/she facilitates the daily operations of the organisation's educational programmes, interventions and services by liaising with all relevant stakeholders, managing learner records and updating learning management systems. He/she consolidates the data collected and conducts data analysis for the compilation of data reporting. He/she assists with the creation of the desired learning environment and the management of logistics and equipment. He/she assists in the execution of marketing and promotional activities to support and enhance outreach and engagement.

He/she enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/she is eager to serve others, has excellent organisation and administrative skills and can adapt to using various systems and forms of technology. He/she typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues either on-site or online.

Key Responsibility Areas

Partnership Management

• Assists in identifying and networking with potential and existing partners for collaboration on the provision of resources as well as the delivery of products and initiatives
• Frequent contact with individuals/organisations outside of YM
• Provides advice to external partners
• Ensures quality and customer service
• Liaises at the appropriate level to ensure all products and initiatives are run at their optimal level and all issues rectified with the client and stakeholders to ensure continuity
• Maintains regular communication with partners in terms of providing feedback and status updates on products or initiatives being conducted in collaboration with them or the use of their premises

Product and Process Management

• Oversees the delivery and operations of the Perform in School team products and initiatives, namely the MENDAKI TuitionScheme and other academic support interventions
• Evaluates the effectiveness of the Performing School team programmes and initiatives through the collection and analysis of feedback
• Conducts reviews of products and recommends areas of improvement or adaptation to suit the needs of school-going children
• Implements initiatives and processes to drive the Education business
• Ensures prompt delivery of data, reports analysis
• Maintains the effective delivery of lessons by organising appropriate training sessions for deployed tutors or coaches
• Supports the analysis of the quality and outcomes of all products and initiatives conducted and recommends enhancements through accurate and timely reporting
• Delivers developmental programmes where necessary to enhance the quality of outcomes for products and initiatives delivered by the Perform in School team
• Practises sound financial prudence in procurement of items and services for all products and initiatives in the Perform in School team
• Adheres to processes and financial policies
• Checks for the legality of all actions related to day-to-day policies

People Management

• Identifies, shortlists, interviews and selects tutors from a certified pool
• Plans and executes deployment of tutors to various centres, according to pre-set guidelines
• Supervises a team of Head Tutors, Tutors and Centre Personnel (including Centre Supervisors, Liaison Officers and Caretakers)
• Demonstrates and role models a high-performance service culture amongst the tutors that nurtures and encourages service excellence, quality and empowerment
• Manages the allocation of appropriate resources and commitment of the personnel deployed to each centre to achieve the key outcomes for the team
• Makes efforts to ensure achievement of KPIs with team members

Requirements

• 1 – 3 years of relevant experience
• Experience in education operations settings will be an advantage
• Degree in Education, Business Administration or other related disciplines
• Good communication in English and Malay (verbal and written) with excellent interpersonal skills
• Must be strong in operations and motivated by such nature of work
• Driven, resourceful and proactive individual who is able to work independently, but a strong team player
• Sound decision-making and keen problem-solving skills
• Task-driven individual, with a strong sense of ownership
• Has a good ability to multi-task
• Proficient in Microsoft Office applications (Word, Excel, etc)
• Prior experience in teaching or in Education programme operations role is an advantage

To assist the Executive Committee in running the office & operations such as:

1) Front desk duty

2) Answering of phone calls

3) Attend to walk-in enquiries

4) Administrative support

5) Take up any other additional duties and responsibilities assigned from time to time

6) Be able to converse and write in Mandarin in order to read & write chinese document

JOB DESCRIPTION :

• BOARDING DUTIES
• PORT & IMMIGRATION CLEARANCE
• PREPARATION OF DISBURSEMENT ACCOUNTS
• CORRESPOND WITH VESSEL PRINCIPALS, CHARTERERS AND RELEVANT PARTIES AND CARRY OUT THEIR REQUEST
• LIAISE WITH SHIP CHANDLERS, BUNKER COMPANIES & FREIGHT FORWARDERS FOR DELIVERY OF CARGO TO VESSEL
• ANY OTHER AD-HOC DUTIES ASSIGNED

JOB REQUIREMENTS:

• GCE 'O' LEVEL / N LEVEL & ABOVE
• 1 YEAR WORKING EXPERIENCE OR WITH SIMILAR WORK EXPERIENCE WILL BE AN ADVANTAGE
• WORKING IRREGULAR/ODD HRS INCLUDE WEEKENDS & HOLIDAYS
• GOOD PERSONAL COMMUNICATION SKILLS
• ABLE TO TAKE PRESSURE, INDEPENDENT, MATURE & TEAM PLAYER
• KNOWLEDGE OF MARINET WRITTEN WITH ENGLISH & CHINESE (TO LIAISE WITH CHINESE SPEAKING ASSOCIATES)
• START WORK IMMED AN ADVANTAGE
• 5 DAYS WORK WEEK BUT EXPECTED TO BE ON CALL 24/7

FOR IMMEDIATE CONSIDERATION, PLEASE INCLUDE THE BELOW INFORMATION :

• LAST DRAWN & EXPECTED SALARY
• AVAILABILITY TO COMMENCE WORK
• REASON(S) FOR LEAVING CURRENT/PREVIOUS JOBS

ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED. PLEASE SEND YOUR RESUME (in MS WORD Format). kindly email your detailed resume in MS Word to [email protected]

Job description

Responsibilities:

• Responsible for order processing via email or phone
• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role
• Good interpersonal and multitasking skills
• Proficiency with word processing and spreadsheet software, particularly MS Excel
• A team player with high level of dedication
• Ability to work under strict deadlines
• Strong attention to detail and accuracy
• Candidates who are able to commence on short notice will be preferred

We regret to inform that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Target Recruitment Pte Ltd

MOM Licence No: 15C7744

Scope of Work:

Counter Service to manage stakeholders’ needs

• Front desk duties include attending to the needs of walk-o in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
• Handle incoming calls professionally and ensure they are answered within 3 rings.
• Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

Students’ Support

• Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
• Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.
• Manage parents’ appointments for key personnel during Parents-Teachers Meetings.
• Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

Other Administrative Support

• Provide administrative support for fund raising events.
• Maintain the orderliness and cleanliness of reception counter.
• Handle adhoc duties and projects assigned by the School.

Qualifications, skills/traits and experience:

- Candidate should possess strong communication and active listening skills, a pleasant, friendly and mature disposition and the ability to thrive in a fast-paced environment.

- Candidates must possess at least a GCE N Level Certificate

- Candidate should preferably have 2 years of experience in frontline customer service.

- Knowledge of MS word and MS Excel will be an advantage.

Job Description & Requirements

• Review and interpret project plans, drawings, and specifications.
• Coordinate with project managers, engineers, and contractors to address and resolve technical issues.
• Conduct site inspections and prepare detailed reports on work progress, compliance, and any deviations from the plans.
• Ensure all construction activities comply with relevant environmental and safety regulations.
• Liaise with local authorities and stakeholders to obtain necessary permits and approvals.
• Maintain accurate and comprehensive records of all site activities, inspections, and incidents.

Requirements:

• Diploma/Degree in Civil Engineering or related field.
• Minimum of 3 years of experience in relevant field.
• Certified Resident Technical Officer (RTO) with accreditation from the Singapore Institute of Engineers (IES) or other relevant bodies