Administration Officer (Reception)

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Nitec or Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Job Description:

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

**Details:

• On Job Training Provided
• Eligible candidate may be sponsored for ITIL, Microsoft, CCNA, CompTIA Security+ AND Work Study Diploma in IT with reputed polytechnic

We are looking for a self-motivated candidate with expertise in high performance digital design and system level architecture modeling to join our Heterogeneous System design team. This candidate will work closely with IME’s advanced packing team and contribute to the exploration, optimization and development of multicore & multi-chip system using IME’s heterogeneous integration platform.

Job Description:

· Digital IC Design and system-level exploration:

o Lead and contribute to the design and development of digital integrated circuits, ensuring they meet performance and functionality requirements.

o <!-Emphasize a system-level perspective in the design process, considering overall system architecture and functionality.

o Apply a deep understanding of cryogenic temperature effects on digital ICs and implement design strategies for optimal performance in low-temperature environments.

o Incorporate Edge AI principles into digital IC designs, enabling efficient and intelligent processing at the edge of the network.

o RTL implementation for custom circuit design using Verilog/SystemVerilog

o Derive specs and implement necessary customized and highly efficient building blocks such as systolic array, data path controller, scheduler, integer and floating-point processing engine, FFT, etc which are frequency used in various computing architecture such as in-memory computing, deep learning and neuromorphic computing.

· Simulation, Verification, and Implementation:

o Conduct thorough simulation and verification of digital designs to validate functionality and performance.

o Utilize FPGA in digital IC designs, leveraging its flexibility and reconfigurability for system emulation and architecture exploration

o Perform timing analysis and collaborate with the team to optimize designs for timing closure.

o Contribute to power analysis activities and implement power-efficient design techniques.

Publish research works in prestigious conferences and Journals such as ISSCC, VLSI Symp, A-SSCC, DAC, JSSC and TCAS-I/II.

· Collaborate closely with cross-functional teams, including hardware and software engineers, to seamlessly integrate digital ICs into the overall system architecture.

· Prepare detailed design documentation, including specifications, test plans, and reports.

· Troubleshoot and debug digital IC designs with a focus on identifying and addressing system-level issues.

· Bring creative and innovative solutions to design challenges, staying abreast of industry trends and emerging technologies.

Requirements: Master’s, or Ph.D. in Electrical Engineering, Computer Engineering, or a related field. The candidate should have prior experiences in IC tape-out of digital/mixed signal SoC and system level modelling and optimization using industry standard tools from leading EDA vendors such as Cadence, Synopsis and Matlab.

We work at the intersection of microbiology and cancer therapeutics and are committed to driving the next frontier in cancer treatment. We are expanding our dynamic team and seeking a bright and enthusiastic scientist to explore the therapeutic potential of anaerobic bacteria in treating solid tumors. In this role, you will perform research to gain a deeper understanding of anaerobic bacterial biology. You will also be engineering anaerobic bacteria strains with improved therapeutic properties and testing them in animal models.

Responsibilities:

• Research & Development: Investigate the use of anaerobic bacteria as a therapeutic agent for solid tumors
• Experimental Design & Execution: Design and perform in vitro and in vivo (mouse) experiments, ensuring rigorous and reproducible results
• Data Analysis: Analyze and interpret experimental data; present findings at internal and external meetings
• Collaboration: Work closely with a broader multi-disciplinary team, including molecular biologists, immunologists, and geneticists
• Stay Updated: Maintain current knowledge of the literature related to bacterial cancer therapies and tumor biology
• Publication & Dissemination: Contribute to high-quality research papers and attend relevant conferences or symposia

Requirements:

• BSc in microbiology, life sciences, or related fields
• Prior experience in research or clinical lab in microbiology and/or cancer biology
• Strong understanding of tumor microenvironments, and the interaction between bacteria and human cells would be an added advantage
• Proficiency in standard molecular biology, microbiology, and cell culture techniques
• Excellent analytical and problem-solving skills
• Strong written and oral communication skills

Salary and benefits are commensurable to educational qualifications and working experience of the candidate. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their curriculum vitae and contacts of at least two referees to:

Dr Ian CHEONG

Senior Principal Investigator

Temasek Life Sciences Laboratory Limited

Email: [email protected]

(Please note that only shortlisted candidates will be notified)

Our client is a well-established European industrial multinational with a global presence worldwide. They are now seeking to hire an experienced Legal and Compliance Officer to be part of their in-house legal team.

Key Responsibilities:

• Provide strategic legal counsel and advice to the Management and the affiliates on various legal and compliance matters, including corporate governance, employment law, intellectual property, data protection, and litigation matters.
• Review, draft and negotiate a wide range of contracts and legal documents, employment-related agreements etc.
• Participate and assist in any ad hoc matters and projects as assigned by the Management to ensure legal and regulatory requirements are taken into consideration.
• Advise on data protection queries, policies, and practices.
• Maintain awareness of industry trends on regulatory compliance and emerging threats.
• Continuously monitor and review any new laws and regulations, including any directives, notices, guidelines, codes, circulars, practices etc. issued by relevant authorities that are relevant to the company business and to ensure that the company’s practices comply with the foregoing.
• Analyse and evaluate internal processes and procedures and provide recommendations to improve compliance, as well as the performance of compliance investigations, monitoring, and due diligence activities.
• Liaise with relevant authorities concerning various compliance affairs, including completing forms for submission to relevant authorities and assisting with necessary filings
• Assist with the preparation of regular compliance, risk management, outsourcing, litigation, and privacy-related reports, including regular risk assessment and compliance testing, as directed by the head office.
• Ideally experience with ESG implementation and directives, as well as sustainability reporting
• Liaise with the head office legal department on all compliance and legal matters and act as an entrance point for requests coming from the sales affiliates in the Asian region

Requirements:

• Bachelor’s degree in law and minimum of 3 years of relevant legal and compliance experience and added advantage will be given to those with experience across SEA and China.
• A team member who can work independently and confidently across inter-departments and operate as a sole contributor for this role
• To succeed in this role, this individual will need to possess strong organizational skills and have good time management skills

Job Description:

Be part of an exciting FAB Team working on cutting-edge advanced packaging process technologies. Partner and work with various teams in IME, to be the lead in FAB inventory management, logistic planning, and its related operations to always enable smooth operations and develop packaging solutions and taking the solutions from concept to production. Responsibilities will also include assisting in operations support in FAB clean rooms to ensure all rounded supports are provided.

This position is based in Singapore.

Responsibilities:

- Looking for a reliable, agile, and professional individual.

- Able to understand, look ahead, plans the production schedules etc, and provide day to day supports in materials / spare parts procurement, inventory and logistics management to ensure smooth Fab operations.

- Initiate, lead and provide day to day supports in all logistics needs and initiate material/spare parts procurements when required to ensure smooth Fab operations.

- Follow through all the orders initiated from the start of purchase till delivery. Ensure the orders are delivered are on time.

- Accountable for the inventories required to enable smooth FAB cleanroom operations.

- Work seamlessly with various stakeholders to ensure inventory adequacy and logistics efficiencies.

- Employ critical thinking and put-up good initiatives to move forward towards systematic inventory digitalization.

- Ability to work in a multi-task environment.

Experience:

- Education: Diploma/Degree in engineering or supply chain discipline.

- Process strong customer service mind-set with excellent interpersonal and communication skills.

- Preferably some knowledge of supply chain analytics, experiences in semiconductor / manufacturing environment, with good wide contacts with semiconductor material suppliers, equipment vendors.

- Fresh graduate can be considered as well.

Dr Zhang Dan Group: Assistant Research Officer

We are looking for a highly motivated candidate to research on understanding the nature and functions of endomembrane contacts using yeasts Schizosaccharomyces pombe and Candida albicans as model systems. The successful candidate will support in maintaining lab infrastructure and research studies.

Requirements:

• BSc (Hons) or MSc in Biological Sciences or related fields
• Prior experience with protein purification or lipid biology
• Highly motivated and able to work independently
• Passion for science and willingness to pursue graduate study is preferred

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their applications (including a cover letter, curriculum vitae, and three referees’ contacts/ reference letters) to:

Dr ZHANG Dan

Principal Investigator

Temasek Life Sciences Laboratory Limited

Email: [email protected]

(Please note that only shortlisted candidates will be notified)

HSE Officer

Working Day : 5-days (Mon-Fri), 8 am to 4.30 pm

Work location: Jurong Island (Transport provided at Jurong East）

Salary: $4,500 to $5,200/month

The HSE Officer reports to the HSEQ Manager and is responsible for all HSE related matters

in the Company.

Responsibilities:

• Maintain and develop the HSE Management System, including periodic reviews with other departments.
• Lead in the preparation and submission of the Safety Case to the Major Hazards
• Department (appointment: Safety Case Lead).
• Assist in the assessment of HSE risks and impacts.
• Collaborate with Line management to resolve HSE issues.
• Participate as a team member / team leader in risk / HSE assessment team, risk management, management of change, etc.
• Monitor and analyze work conditions and HSE performances for continual improvement and compliances with the relevant legal requirements.
• Liaise with the external agencies on HSE-related regulatory matters.
• Complying with all the responsibilities of a WSH Officer as specified by the Ministry of Manpower in the Workplace Health and Safety Act.
• Coordinate PS Reviews (or product risk assessments) and submit the result to Singapore Chemical Industrial Council (SCIC)
• Investigates workplace incidents and recommends measures to prevent recurrence.
• Assesses relevant HSE legislative changes and initiate necessary changes for compliance.
• Schedule and co-ordinate the Company’s HSEQ Committee meetings, Plant
• Inspection Patrol and Plant Cleanup.
• Ensure that corrective action(s) are taken to eliminate HSE-related hazards.
• Monitor potential HSE hazards (recorded from such patrols) in cases where corrective action(s) require time to implement.
• Promote HSE activities in the Company and In-house contractors.
• Plan, organize and execute 5S activities.
• Participate in Process Hazards Analysis activities.
• Liaise with PS&R (Product Stewardship & Regulatory) PIC of head office and conduct
• tasks in accordance with the requirements
• To perform any other duties or assignments as assigned by superiors.

Requirements

• Diploma / Degree in Engineering, health, safety, or environmental field of study
• Working experience in the chemical industry
• Deep knowledge of Safety legislation and regulations in the chemical industry
• Registered with MOM as Workplace Safety & Health Officer is preferred.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This role is a part of the Cash Management Services covering Payments, Receipts, Commercial and Cash Counter processing activities. Responsibilities focus on the day-to-day processing and handle investigation and enquiries and timely escalate issues. Requires operations knowledge with rich work experience in Cash Management Services and clearing system.

Responsibilities:

• Process Cash, Check Deposits, and withdrawals activities
• Process payments, receipts, and commercial related activities
• Process check printing and dispatch
• Handle internal and external clients’ enquiries
• Monitor transactions to ensure all activities are completed with deadline
• Ensure services quality are provided in timely and professional manners
• Prepare statistic report to stakeholders

Skills:

• Work experience in Banking, particularly Payments, Receipts, Commercial and Cash Counter services
• Payment operations experience is preferred for this role
• Attention to detail and the ability to multi-task and prioritize assignments
• Working knowledge of treasury and cash management services and related regulatory requirements

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Description:

• 6-9 years of experience

Skills:

 Proven experience as a UX Designer, UI Designer or similar role
 Proficient in design software (e.g. UXPin, Balsamiq and/or other wireframing tools)
 Knowledge of HTML/CSS; JavaScript is a plus

JD
• Able to identify target user groups and carry out interviews or other types of inquiry to help understand user needs
• Ensure the creation and implementation of customized experiences for the digital user
• Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
• Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners
• Understand product specifications and user psychology and predict what might work for both
• Conducting user research and testing
• Developing wireframes and task flows based on user needs
• Collaborating with Product Owner, Developers and End Users to create intuitive, user-friendly software
• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with Developers to implement intuitive application interface
• Communicate design ideas and prototypes to developers

Responsible for:

• Assisting Japanese-speaking guests in their requirements
• Incumbent must ensure that all guests are serviced in the matter outlined by The Ritz-Carlton Credo
• Liaise with other departments and assist in communication to non-Japanese-speaking staff when necessary
• Ensure that all guests receive the highest standard of personalised services
• Assisting check-in and check-out, able to handle guest enquires for English-speaking guests
• Upsell whenever possible for rooms, F&B outlet, laundry, spa and etc

Job Description:

We are seeking a qualified and enthusiastic librarian to join our team. The librarian will be responsible for managing the school library, providing assistance to students and staff, and promoting literacy and a love of reading within the school community.

Role & Responsibilities:

• Ensure system, resources and equipment are well maintained.
• Manage and operate the School Library System for circulation and online enquiries, database maintenance, e.g. student and staff information, status /location of library collection, online reservation portal for teachers and students to make reservations for books.
• Provide loan and information and enquiry services to students and teachers upon request.
• Organise/catalogue library collections according to the Dewey Decimal Classification system and/or by genres.
• Maintain a collection of newspaper and magazine articles and databases suitable for use as supplementary resources to support teaching and learning as well as research.
• Maintain an inventory of non-library Desk Copies (check-in / check-out process for desk copies).
• Manage resources for Teachers Professional Development.
• Define collection and other functional areas with clear layout, directional and informational signages and guides.
• Ensure the integrity of the data in the Library System, e.g. bibliographic records, patron information and status, location of library collection and generate and maintain P1 to P6 Library Cards.
• Circulation of library collection available for loan.
• Development and preservation of collection to ensure currency and relevance.
• Inventory check and maintenance of library collection.
• Provision of assistance to HOD to plan termly library schedules; and
• Provision of assistance to departments to liaise with supplier(s) on the purchase, delivery and verification of library resources acquired.

Requirement:

• Diploma or GCE ‘A’ levels or equivalent, with good credit in English
• Proficient in technology (MS Office, MS Excel, digital tools, social media platforms)
• Strong interpersonal and communication skills, to work collaboratively with teachers, students (aged 13 to 18) and vendors.
• Stooping, bending, lifting and reaching is required for picking up and shelving books.
• Experience in the library industry would be an advantage.

Primestaff Management Services Pte Ltd EA

Personnel Name: Lyana Gwee
EA Personnel No: R22110922
EA License No: 95C5411

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- Immediate availability is preferred

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: [email protected]

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

To assist and support the Education Division in the execution of educational programmes, facilitate museum volunteer matters and contribute in

content development for the museum’s public programmes.

Responsibilities

• Oversee and monitor the school booking system for Learning Journeys at the museum and keep track of school visits and answer enquiries about school programmes, bookings via emails, and phone calls, etc.
• Co-ordinate weekday and weekend docent tours/virtual tours for school visits, regular or special requests.
• Welcome school groups to the museums or virtually, and undertake crowd control measures during peak periods or when there are a few school groups in the museum.
• Prepare and monitor educational resources and worksheets.
• Co-ordinate logistics / equipment list for all workshops and programmes.
• Assist in the coordination and the running of the workshops or programmes – both onsite and online.
• Liaise with various groups on bookings of museum facilities for activities like training, gatherings, meetings etc.
• Work with the Education Managers in research and content development in the following domains – Early Childhood Programmes, Education Programmes, Access Programmes.
• Handle the dissemination and distribution of marketing materials like school brochures, newsletter, resource kits etc.
• Assist in maintaining exhibition interpretive spaces.

Requirements:

• Singaporean
• Degree is preferred in Arts management, education, art, history, or museum/gallery-related is preferred.

Contract: 1 year

Location: Central

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Responsibilities:

• Implement SOP for incident and request management, providing high-quality support to customers through efficient case triaging, and monitoring and resolving issues to maintain optimal product and service performance
• Oversee major incidents, handling customer and internal communications, coordinating communication bridges with top-tier customers, and managing escalations up to leadership levels
• Invoke and manage crisis and security management processes
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Collaborate with vendors and service providers, to address incidents and overseeing changes, ensuring effective communication, prompt resolution and minimal downtime.

Job Requirements:

• Minimum 4 years of demonstrated expertise in telecommunications within a large-scale business environment.
• Minimum of 4 years proven experience in a customer support role, preferably in a technical support or service desk environment.
• Minimum of 3 years proven experience in managing all aspects of Major Incident.
• Commitment to continuous learning and staying updated with industry trends and best practices.
• Experience with developing training programs and delivering training.
• Fluent in English – excellent verbal and written communication skills.
• Good to have experience in the aviation sector.
• Preferably with TIL V4 Foundation certificate and experience working with ServiceNow. And, Agile, Six Sigma or related certification

Additional Info:

• 8am to 8pm (12 hours day shift, including weekend)
• Hybrid work arrangement (any 3 days WFO, 2 days WFH)
• For the first 6-7 months (Training Period), working hours would be Mondays – Fridays, 9am-6pm/10am-7pm

To apply, please visit www.gmprecruit.com and search for Job Reference: 23979

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job Descriptions:

• Coordinate and administer training and development activities.
• Prepare monthly training reports.
• Involvement in annual training plan and review.
• Administer training budgets and grants.
• Provide support in other human resource functions.

Requirements:

• Diploma / Degree in Human Resource Management or its equivalent
• 1-2 years of relevant working experience in HR functions
• Good interpersonal and communication skills

Interested candidates, please send in your resume stating current and expected salaries to us.

*** We regret that only shortlisted candidates will be notified ***

Position Overview

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead and drive all aspects of sales and marketing processes, ensuring sales team effectiveness, and fostering business growth beyond Goodpack's core markets. The CCO will play a pivotal role in executing the company's growth plan, focusing on expanding into new verticals while enhancing the share and profitability of our core business.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies aligned with the company's overall business objectives.
• Drive initiatives to penetrate new verticals and diversify the business portfolio.
• Collaborate with cross-functional teams to ensure alignment and synergy across sales, marketing, and business development efforts.
• Work closely with Business Directors and Regional Presidents to build and lead a high-performing sales organization.
• Define and implement sales structures that support the company's growth objectives, with a focus on the redeployment of the sales force to meet evolving business needs.
• Foster a culture of continuous improvement and skill development within the sales team.
• Business Growth:
• Set and achieve top-line revenue growth targets, considering the long-term value creation for the company.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and potential risks.
• Collaborate with the sales organization to ensure a customer-centric approach and effective resolution of customer issues.
• Identify and establish strategic partnerships that contribute to the overall growth and success of the company.
• Negotiate and manage relationships with key partners to maximize mutual benefits.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in a senior leadership role with a focus on sales, marketing, and business development.
• Demonstrated success in driving sales growth and expanding into new markets.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Experience in a global business environment is highly desirable.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. Any ad hoc duties as assigned.

Description:

Account management is essential to Flowdesk’s growth. As a Front-Office Account Manager, you are the preferred point of contact between our clients and our trading desk. As part of the Sales team, you are the guarantor of our clients’ trust and the gatekeeper of their needs.

The junior Front-Office Account Manager will work hand in hand with the Head of Sales APAC.

Your main responsibilities would be:

• Provide account management to our existing clients and liaise with the trading desk to address their needs
• Ensure the fluidity of trading operations by liaising with clients to address their demands (e.g.: brokerage requests, rebalancing requests, ...)
• Overall support to the global sales team (including the Singapore desk) to ensure global client coverage
• Close collaboration with the rest of the teams (BD & sales, trading, devs, legal, compliance, ...) to provide the highest level of service to our clients
• Participate in regular client coverage calls and pitch additional solutions from our all-in-one platform
• Support data and reporting requests

Requirements:

• 1 to 2 years in operations in financial services or in a client facing seat (account management, relationship management), or in cryptocurrency markets
• Genuine interest for cryptocurrency markets
• Team player but autonomous, curious and eager to learn
• Ability to communicate internally and externally, work under pressure, organise and prioritise tasks
• Strong written and verbal skills, fluent in English is mandatory
• Strong people skills and ability to multitask

Benefits:

Location: Teck Whye Crescent

Monday to Thursday 830am to 6pm

Friday 9am to 6pm

1 year contract - 3 June 2024 to 31 May 2025

Reception Duties:

(a) Manage School front counter services

(b) Handling visitors, parents, staff, students, and addressing their needs

(c) Handling queries and complaints via phone

(d) Taking and ensuring messages are passed to the appropriate staff (e) Transferring calls as necessary

(f) Managing office inventory such as stationery and administrative

stores

(g) Receiving and delivering all incoming and outgoing mail

(h) Handle lost and found process

(i) Manage loan records of school items (e.g., uniform, umbrella, etc.) (i) Provide general administrative support to the admin office

(k) Data entry and any other duties assigned by the school

Student Service Duties:

(a) Manage student early release (recording and contacting parents) (b) Coordinating between Form-Teachers & Student Management Team (SMT) on students' movement (e.g., responding quickly to incoming messages and processing them, and alerting the SMT.) (c) Monitoring students' late coming, attendance, CCA attendance (e.g., Involving data entry, collating info, and processing info)

(d) Providing real-time information on attendance info to support SMT (e) Manage students' cellphone confiscation process

(f) Assisting in sick bay recording, ambulance recording, incident recording

(g) Manage student lift pass issuance

Qualification, The Personnel shall minimally have obtained 'A level' qualifications or its Skill & equivalent, and should preferably have the following skills and Experience of experiences:

the Contractor's

Personnel (a) Working in front counter services

(b) Working in school environment

(c) At least 3 years of experience in administration

(d) Proficient in IT environment, MS Office, Whatapps Chat,

(e) Good communication skills

(f) Good team player with a high level of initiative

(g) Able to Multitask

(h) Good Social skills

(i) Problem solving

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Why GFC?:

- Training & Support Provided – We ensure that you’re given opportunities to succeed

- Career Advancement Opportunities

- Quarterly Team-Building Initiatives

- Close-Knit Environment

- Opportunity to work with a diverse team

Job Responsibilities:

· Clerical receptionist duties such as filing, scanning, uploading and renaming of documents

· Booking of meeting rooms and attending to clients arriving for meetings

· Maintain clean reception area, meeting rooms and pantry

· Serving drinks and directing client to meeting rooms before informing Financial Advisors

· Ordering and monitoring of office, pantry and toilet supplies

· Create Purchase Orders for any ordering of office supplies and follow up with the invoices

· Coordinating all other front desk activities

· Collecting and segregating mails daily

· Mail out cheques and dropping off cheques at quick cheque deposit box

· Arranging for local and overseas couriers

· Provide administrative support to admin and accounting department

· Data entry duties

· Submitting business to providers

· Any other adhoc duties

Job Requirements:

· Candidate must possess at least GCE 'O' Level/Nitec, Higher Nitec/Diploma in any field

· Minimum 2 years related experience as a receptionist/administrative role

· Must be IT savvy and proficient in Microsoft Office

· Good interpersonal and communication skills

· Independent, initiative, responsible, attention to detail

· Ability to multi-task and work in a fast-paced environment

· Energetic and eager to learn new skills

· Great teamwork among peers

· Able to start work immediately

Note: Shortlisted candidates may be required to go through an Assessment Test to assess your typing and coordination abilities

GFC is an equal opportunity employer and we value diversity at our company. We do not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

We regret to inform that only shortlisted candidates will be contacted.