Responsibilities:-

• We are looking for Software Engineers & Developers to enhance our in-house product offerings and build the next generation Med-Tech applications.
• You will work with a team of Developers, Designers and Product Managers throughout the software development cycle.

Requirements:-

• Self-Taught, Fresh-Grads and Experienced Professionals all welcome. As long as you can show a good portfolio of work/personal projects we are chill.
• Javascript nerds will get an edge.
• Passion for leveraging technology to help solve healthcare issues and improve the quality of lives of both medical professionals and patients.
• Be able to demonstrate technical abilities in personal/professional projects is critical.
• Stickler for best practices and keeping your code clean is a plus.
• Advantageous: Javascript (NodeJS, VueJS, ReactJS jQuery), PHP (Laravel), HTML/CSS Frameworks (Bootstrap), MySQL/MariaDB, cloud services (AWS), serverless concepts, Docker containers, Micro Services, CI/CD, general IT security concepts and data privacy awareness.

job Description

Conduct training on/off site to ensure customers are familiar with the features of our products

Professionally resolves product, service issues and complaints

Accomplishes customer service and organization mission by completing related results as needed

Act & liaise with relevant departments in event of any issues and complaints from customers

Ensure at least a score of 90% positive feedbacks of 9 or 10 monthly in the post training evaluation from customers

Job requirement

Diploma with 3 years working experience or equivalent

Experience in customer service or related field

Aptitude with positive disposition

Possess good work ethics and good team player

Ability to communicate professionally and with Good listening skill

Keen interest in imparting skills and knowledge to others

JOB DESCRIPTION

The candidate is expected to contribute to IME in:

1. Electrical test on 12" wafer for IV-CV measurement

2. CSAM operation

3. ESD test

4. Reliability chambers operation

5. Other lab related paper work

JOB REQUIREMENT

1. Bachelor’s Degree or Polytech in EE & EEE background

2. Able do some computer programming

3. Ability to work effectively and independently

4. Ability to communicate and interact with staff and industry personnel successfully

5. Able to do some shift work requirement occasionally

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Justification Request:

The successful candidate will join the Data Management Group at the Bioinformatics Institute (BII) within the Agency for Science, Technology and Research (A*STAR). The Observational Health Data Sciences and Informatics (OHDSI), Observational Medical Outcomes Partnership (OMOP) Common Data Model (CDM) is the national data standardisation framework adopted by Singapore’s Ministry of Health (MOH) for real world evidence studies. This is a functional role that combines data management and data science skills for OMOP data curation & data analytics of national strategic research datasets.

Job Summary:

Support with the data curation and data analytics of national strategic research datasets based on OHDSI OMOP framework (multi-modal data integration, data cleaning, data curation, data quality assessments and data analytics) - https://www.ohdsi.org/

Job Responsibilities:

- Implementation of OHDSI OMOP framework across the national strategic research datasets such as the Growing Up in Singapore Towards healthy Outcomes (GUSTO) cohort study, https://gustodatavault.sg/omop/
- Develop and implement data management strategies for standard Common Data Model, vocabulary/ontology, mapping tools, methods and documentation.
- Develop and implement proactive quality control audits/quality management plans across datasets to ensure data mapping accuracies and completeness.
- Generate comprehensive reports and visualisation dashboards to effectively communicate data insights to stakeholders, including investigators, physicians and regulatory bodies.

Job Requirements:

- A Bachelor/Master Degree in Public Health, Data Science, Statistics, Computer Science of related field.
- Good programming skills (Python, R).
- Knowledge/experience on Good Clinical Practice (GCP), Good Clinical Data Management Practices (GCDMP) guidelines, OHDSI OMOP Common Data Model and regulatory data submissions.
- Good team player and communication skills for collaborative research.
- 0 - 3 years’ experience.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Security Officer Reporting to the Security Manager / Security Supervisor, your Job Responsibilities include, but are not limited to:

• Perform shift dutiesPerform traffic management at both driveways including car park checks
• Perform access control duties by manning all entrances and exits
• Perform patrol and clocking dutiesPerform Back Gate / Staff Entrance duty and ensure all documents and keys are kept and accounted for
• Ensure all security equipment is in working order and secure
• Assist Members in using or resetting personal storage lockers in the Club
• Assist Members in all enquires and to maintain the standard of a premier club
• Receive, record and safe keep all items found as part of Lost & Found procedure
• Respond to all emergencies in the Club and manage the Fire Alarm System / Lift Supervisory Panel
• Report all incidents, defects, hazards, complaints and feedback
• Ensure all Club Procedures are carried out diligently
• Any other valid tasks are given by management

Qualifications:

• Min O Level Educatin with relevant experience.
• Must possess a valid Police Licensing and Regulatory Department (PLRD) License.

Attributes:

• Respectful, able to foster teamwork, and work cordially with peers and others
• Self-driven to manage tasks assigned

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 5 years of experience in the Construction industry
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency
• Certification in Lifting Supervisors Safety Course
• Certification in Supervision of Metal Scaffold Erection Course
• Certification in Confined Space Safety Assessor Course
• Certification in Manage Hazardous Substances
• Certification in Control Noise and Vibration

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

We are looking for a highly motivated candidate to join our team of researchers applying discovery-directed approaches to elucidate fundamental aspects of eukaryotic cellular form, function, and evolution. Depending on the background and interests of the successful candidate, the work could also focus on the development of new methods to produce useful products from seaweed biomass. Background information on the groups work can be found here: gregoryjedd.com.

Responsibilities:

• Learn and employ methods in microbiology, biochemistry, genetics, microscopy and computational biology
• To maintain a detailed laboratory notebook
• Basic organization and lab administration

Requirements:

• BSc in the life sciences, or related fields
• A good understanding of eukaryotic genetics and cell biology
• Prior experience in lab research
• Experience with microscopy, molecular biology or microbiology
• A keen interest in learning and exploring new subjects

Salary and benefits are commensurable to educational qualifications and working experience of the candidate. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their applications (including a cover letter, curriculum vitae, and two to three referees’ contacts/ recommendation letters) to:

Dr Gregory JEDD

Senior Principal Investigator

Temasek Life Science Laboratory Limited

Email: [email protected]

(Please note that only shortlisted candidates will be notified)

Job Responsibilities:

• Assist in coordinating costumes for dramas, variety programs and all genres of programs. This involves selecting and packing outfits at the wardrobe stores; liaising with outside contractors for the production of garments; and related duties such as the collection, return or purchase of costumes and accessories.
• Responsible for liaising with the artistes on their costume requirements including overseeing the fitting sessions, making alternations and keeping records of the clothes issued.
• Required to go on location filming assignments which may also include overseas filming.

Job Requirements:

• GCE ‘O’/’N’ level, or Cert in dressmaking
• Must be able to sew and perform minor alternation works
• Good color sense
• Basic computer skills
• Required to work on weekends and shifts

Job Description

• Full cycle and multiple source recruitment

• Including Singaporeans / WP / SP / EP

• Manpower planning

• Personnel records

• Able to process payroll

Job Requirements

• Min O / A Levels / Diploma (HR)

• 2 years relevant work experience

• Good communication & IT skills

• Organised and meticulous

• Team player with ability to lead and multitask

• Familiar with MOM / ICA / CPF applications / submissions

• Preferably residing in North / West zones

Note: Company transport provided to and fro Choa Chu Kang MRT

Job Responsibilities:

• Conduct regular patrols and security checks within the hotel premise and report any suspicious, maintenance and/ or hazardous concerns to the Security Manager
• Provide crowd and traffic control for VIPs and all official events of the Centre
• Investigate and report all allegations of theft, criminal damage and other incidents to the Security Manager
• Prepare Incident Report pertaining to all safety and security related incidents after the necessary actions have been taken
• Manage undesirable behavior in a professional manner, intervene and defuse potential altercations
• Constantly remain updated on fire evacuation procedures, and handle catastrophic situations such as bomb threats and evacuation procedures effectively
• Oversee carpark operations and render assistance where necessary
• Assist Front Desk Office with luggage and transport arrangement duties when required

Job Requirements:

• Minimum 1 year relevant experience
• Matured and positive individual with absolute discretion and confidentiality regarding confidential information
• Ability to maintain a sound sense of judgment in emergency situations
• Holder of a valid security license issued from the Singapore Police Force
• Completed WSQ Security module (Provide Guard and Patrol Services, Handle Security Incidents and Services, Recognise Terrorist Threats)
• Able to commit to rotating shifts including public holidays and weekends.
• Preferable First Aid, CPR & AED certified
• Working Location will be in Orchard area
• 4 days work week with 2 working shifts. (8am to 8pm and 8pm to 8am)
• Fixed OT allowance provded

Please send your resume to [email protected] or contact HR @ 9149 3159 to arrange for an interview.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

The Marketing Officer will work collaboratively with the Marketing and Admissions team in the execution and evaluation of marketing strategies that contribute to growth of student enrolments at Curtin Singapore.

A key focus of this role will be in executing recruitment and conversion activities to drive increased student enrolments. This will be achieved by supporting partnership management, development and execution of sales and marketing strategy, and tactical execution of lead conversion strategies.

Key Result Areas:

• Participate in student recruitment activities including, but not limited to, training, events, handling enquiries and student conversion

• Liaise with applicants, education agents onshore and offshore and Navitas Source Country Offices in regard to applications, Student’s Pass, applicant information and enrolments such as:

• Implement interaction through various communication channels
• Manage or respond to enquiries or applications with relevant stakeholders
• Provide information packs to stakeholders
• Identify and allocate applicant enquiries to relevant stakeholders
• Facilitate resolution of issues raised by relevant stakeholders

• Work closely with the Admissions team regarding student applications and acceptance process

• Provide pre-departure and arrival support for international students

• Contribute to student recruitment targets and provide input on forecasts against key initiatives and enrolment targets

• Provide input into the development of annual marketing plans, recruitment targets and budget

• Provide support on data collection for market and competitor research

• Provide support in building and nurturing relationships with agents, schools/ institutions, industry, and governments

• Ensure compliance with internal and external regulatory framework

• Domestic and international travel may be required

Qualifications and Selection Criteria

Essential

• Relevant qualifications and demonstrated work experience within the education industry or related area

• Demonstrated commitment to the provision of a high quality client-focused service and develop sales and recruitment strategies that deliver against agreed student targets

• Demonstrated ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines

• High level interpersonal, communication, negotiation and presentation skills including Business level written and oral capability in English and Mandarin

• Ability to demonstrate innovative thinking and proactive work habits including an eye for detail

• Proven ability to work autonomously and collaborate as a team player

• Flexible attitude to work including a willingness to work outside of normal office hours in support of recruitment activities

• High level computer skills including an understanding of and experience in using various student management systems

Desirable

• Success in a sales role within the Higher Education sector, within Singapore or internationally

• Knowledge of admissions policies and procedures pertaining to administration, Singapore Immigration & Checkpoints Authority policies for Student’s Pass and Committee for Private Education policies

• Experience of working effectively within a matrix structure to ensure competing demands are met

• Familiarity with lead automation systems, Marketo, Salesforce, or Power BI

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Job Description

• Required to do inspection for all materials and workmanship.
• Make sure that projects are strictly based on contracts and regulations.
• Ensure effective project management on the implementation of design, installation, testing and commissioning.
• Ensure smooth timely delivery of project.
• Liaise with customers, subcontractors and suppliers.
• Prepare project schedules, reports catalogues and submissions.
• Manager project contractual terms and conditions.
• Manage project budget on costing materials and labor etc.
• Review monthly Fire Projection Advise with Managers.
• Submit job completion and monthly progress claims.
• Attend Site and Office Meetings and prepare progress report.

Job Requirements

• Minimum Diploma in Building Services or Mechanical Engineering
• Minimum 5 years of relevant working experience
• Must be accredited with IES and ACES
• Strong Interpersonal and communication skills

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Ovspring Developmental Clinic looking for Customer Service Officer :

- Full Time, Part Time is welcome too

- Dynamic personality & friendly mannerism

- Good phone etiquette

- Able to converse in English and Mandarin confidently

- Clinic Experience preferred

- Salary is based on experience

- Interested may email to [email protected].

Role

- Handle inbound and outbound customer calls with professionalism and courtesy

- Address customers’ inquiries, resolve issues, and provide accurate information

- Assist in providing logistic support for events and activities

- Offer additional administrative or marketing assistance as needed

Responsibilities

- Diploma with 3 years of relevant experience

- A team player with excellent interpersonal skills

- Excellent organizational and communication skills

- Able to adjust to a rapid-paced work setting

- Previous experience in healthcare industry is preferred

- Familiar in design (Adobe, photoshop &/or illustrator) will be an advantage

• Assist with duties at the following Duty Posts:

1. ­ Security Control Room Duty;
2. ­ Lobby Duty;
3. ­ Loading Bay;
4. ­ Patrolling or Observation Duty;
5. ­ Back of House;
6. Or at any position where operations in Security field will benefit

• Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
• Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
• Coordinate with various departments and government agencies on routine matters and during emergency
• Monitor back of house areas with particular attention to unauthorized entry and exit points
• Maintains records in respective Log Books for future reference
• Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
• Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be contacted.

The Clinic Administrative Officer (CAO) is responsible for supporting the Head (Clinic Services) with a smooth running of the clinic reception. The CAO ensures all administrative processes are efficiently and meticulously prepared, attends to enquiries from public, and maintaining the clinic’s inventory and stock.

The responsibilities include and are not limited to:

• Updating and maintaining the clinic’s filing and appointment systems.
• Maintaining updated records for all administrative processes (e.g. sterilisations, micro-chips, notification letters etc)
• Managing daily client transactions and settlement reports.
• Handling of purchases of clinic drugs and medical supplies in compliance with proper procurement processes.
• Updating and maintaining the inventory and preparing monthly reports and stock sheets
• Monitoring and maintain all purchase orders for procurement and ensure compliance to all financial guidelines
• Issuing vouchers for special schemes
• Managing and registering customers at the clinic reception and handle general enquiries via telephone or in person in a professional manner.
• Providing timely updates and notifications to adopters of SPCA’s animals.

Others

• Provision of support for ad-hoc events and SPCA-led projects.

Qualifications and Requirements

• Excellent communication skills and fluency in written and spoken English.
• Strong administrative and IT skills.
• Meticulous and detail oriented.
• Strong interpersonal skills and excellent customer service delivery.
• Experience in data entry and database management is an added advantage but not compulsory

We regret that only short-listed applicants will be notified.

* Please note that for all positions, you must be prepared to travel to 50 Sungei Tengah Road. Please check to make sure that the distance is not too far for you to travel before applying.

Work Schedule

This job has the following work schedule:

• 8am to 5pm
• Rotating shift
• 5 days / week

JOB DESCRIPTION

We are seeking to recruit a highly motivated Research Officer to support ongoing research into cancer antigen processing and presentation. Project involves supporting the team on biochemistry and immunology experiments, as well as simple bioinformatics.

JOB REQUIREMENT

• Bachelor’s degree or Diploma in biomedical science or immunology.
• Laboratory skills in basic biochemistry and cell biology.
• Curious, keen to learn and not afraid to ask.
• Meticulous and responsible attitude.
• Able to function independently on tasks once trained on the job.
• Aspire to further upgrade.

The above criteria are not exhaustive. A*STAR may include additional criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Choa Chu Kang)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies