Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Highlights

• Morning shuttle available from Kranji, CCK and Gul Circle MRT
• Career progression opportunites
• Fresh graudates and candidates without experience welcomed
• OJT provided

Job Duties

• Perform administrative tasks such as routine data entry assignments, logistics support, etc.
• Assist project coordinators and engineers in the implementation and facilitation of projects
• Track and oversee assigned aspects of projects, including monitoring project timelines, coordinating resources, and ensuring milestones are met
• Prepare a range of project-related documents for key stakeholders as required
• Ensure upkeep of inventory records, project documentations and service delivery reports
• Work effectively with team members towards continued development of the projects
• Additional ad hoc duties and responsibilities as required

Job Requirements

• Possess at least "N", "O" levels qualification (Diploma in Electrical/ Electronic/ Mechanical Engineering/ Building Service/ Telecommunication will be an advantage)
• OR at least 1-2 years of full-time working experience
• Computer literate and tech-savvy
• Good command of English in both spoken and written forms

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Job Responsibilities:

• Work with various inter branch to promptly resolve customer needs and issues to meet/exceed service deliveries.
• Handling emails and phone calls pertaining to customer’s requests and enquires.
• Processing of customers’ orders accordingly using Transport Management System.
• Provide real time updates on job progress into Transport Management System.
• Prepare and ensure all documents are in order before for shipment.
• Coordinate with customer based on operation to ensure smooth delivery.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Able to work in a fast-pace environment
• Meticulous and service-oriented
• Preferably knowledge and experience in trucking and transportation environment.
• Team player who is able to communicate and work effectively with other team members

• Register and process medical report requests, including cashier function for medical report payment.

• Handle all email, phone and mail enquiries pertaining to medical reports.

• Follow-up with doctors on incomplete medical report requests.

• Execute administrative duties pertaining to all medical report requests.

• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.

• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.

Min Requirements

• Min N/ O levels
• Experience in Healthcare settings will be highly advantageous
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Our client is a premier management consultancy firm in the heart of Asia. They specialize in delivering a spectrum of services designed to propel businesses into their next phase of growth. Our expertise encompasses software development, HR consultancy, data research consultancy, and accounting services. By integrating technological innovation with strategic business practices, they offer tailored solutions that address the unique challenges and opportunities.

Key Responsibilities:

• Office Management: Oversee and support all administrative duties in the office and ensure that office operations are running smoothly.
• Scheduling: Manage calendars, arrange meetings, and appointments, and provide reminders to staff when necessary.
• Document Management: Create, edit, and update documents and spreadsheets, managing filing systems, and maintaining confidential records.
• Communication: Serve as the point of contact for internal and external stakeholders on all office-related inquiries, facilitating effective communication channels.
• Supplies Inventory: Monitor office supplies inventory and place orders as necessary, ensuring that essential items are always available.
• Facility Maintenance: Coordinate with maintenance vendors to ensure that office equipment is functioning properly and the environment is clean and orderly.
• Financial Support: Assist with basic financial management tasks, including invoicing, budget tracking, and expense reporting.

Qualifications:

• Minimum diploma required; Associate’s or Bachelor’s degree in Business Administration or related field preferred.
• Proven experience as an Office Administrator, Office Assistant, or relevant role.
• Proficiency in MS Office (MS Excel and MS Word, in particular) and office management software (ERP, etc.).
• Strong organizational and time management skills, with the ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Lim Sheng Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

|Recruitment Oasis Private Limited | EA Licence No.22C1079 | LIM SHENG FENG | Reg No. R2199891|

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.

Requirements:

• Minimum Diploma or equivalent
• At least 2 years of HSSE/ WSH working experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description:

The Workplace Safety and Health Officer (WSHO) is responsible for ensuring the safety and health of workers engaged in road and civil construction projects. This role involves implementing and maintaining safety standards, policies, and procedures to minimize risks and prevent accidents in the workplace. The WSHO collaborates with management, supervisors, and employees to promote a culture of safety and compliance with regulatory requirements.

Key Responsibilities:

· Develop and implement safety programs specific to road construction activities, including hazard identification, risk assessment, and control measures.

· Conduct regular site inspections and audits to assess compliance with safety regulations and company policies.

· Provide safety training and awareness programs for workers, supervisors, engineers and subcontractors.

· Investigate accidents, incidents, and near misses, and develop corrective actions to prevent recurrence.

· Review safety plans, method statements, and permits to work for road and civil construction activities.

· Monitor the proper use of personal protective equipment (PPE) and safety devices on site.

· Liaise with government regulatory agencies and industry stakeholders to stay updated on safety regulations and best practices.

· Maintain accurate records of safety inspections, training sessions, incidents, and corrective actions.

· Participate in safety meetings, committees, and emergency response drills.

· Provide timely safety reports and recommendations to management.

Requirements:

· Registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower.

· Proven experience in occupational safety and health management, preferably in road construction or civil engineering projects.

· In-depth knowledge of relevant safety regulations and standards, such as ISO45001, WSH Act, and construction safety requirements.

· Strong communication and interpersonal skills, with the ability to engage effectively with employees at all levels.

· Excellent problem-solving and decision-making abilities, with a proactive approach to identifying and addressing safety issues.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

· Proficiency in computer applications such as MS Office and safety management software.

· Physical fitness and willingness to work outdoors in various weather conditions.

· Willingness to travel to different project sites as needed.

· Minimum 3 years of relevant experience in the construction industry as a WSHO.

· Experience in the implementation of ISO45001 and ISO 14001

· Working day (Monday to Friday and Alternate Saturday)

· Salary commensurate with working experience

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Job Description:

• Perform ECO duty in construction site.
• Conduct regular inspection to ensure ECM / noise control are in place.
• Liaise with relevant authorities like MOM, PUB, NEA.
• Liaise with in-house consultants.

Requirements:

• This is a 2-year full time contract role.
• At least 1 year of relevant experience.
• NEA certified CEO certificate.
• Willing to work in west region of Singapore.

The Job:

• Verification and posting of vendor invoices accurately and on a timely basis.
• Ensure all taxes related to vendor invoices, such as GST and withholding tax are correctly applied during posting.
• Perform reconciliation of vendor’s statement of account to AP ledger
• Logistics Invoice Verification

The Requirement:

• Min Diploma in Accountancy or its equivalent
• Proficient in MS office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Description & Requirements

:: Provide courteous and quality support to variety of Customer inquiries over phone, email and fax.

:: Manage and liaises with Billings / Customer for order fulfilment/requirement.

:: Plan and coordinate with logistics for deliveries/collections.

:: Other Ad-hoc duties as assigned.

:: Proficient in Microsoft Office (Words, Excel, Outlook etc).

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

iDevice Repair Centre is dedicated to providing exceptional repair services and customer support. Our team of skilled technicians is committed to delivering efficient solutions and ensuring customer satisfaction. As we continue to grow, we are seeking a friendly and enthusiastic Customer Service Representative to join our team.

Responsibilities:

• Serve as the first point of contact for customers, providing friendly and professional assistance both in person and over the phone.
• Listen to customer concerns, diagnose issues, and provide appropriate solutions or escalate to technicians when necessary.
• Keep customers informed about the status of their repairs and provide updates as needed.
• Address customer inquiries regarding pricing, services offered, and technical support and strive to resolve issues to the customer's satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous experience in customer service in related field is a plus
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
• Strong problem-solving abilities and attention to detail.
• Knowledge of computer hardware and software is preferred but not required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and outgoing personality with a passion for helping others.
• Ability to work independently and as part of a team.

Job Description:

• Handle post sales inbound and outbound calls
• Manage all enquiries and requests according to policies and procedures
• Handle customers’ concerns and complaints
• Encourage customers to provide feedback from their experiences
• Actively participate in process improvement sessions

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Customer Service Officer
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm// 5.25 days after probation)
• Salary Package: Up to $3,000 + Allowance + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and enhance customer relationships.
• Conduct and ensure total accuracy in inventory management through cycle counts and record keeping for all inbound and outbound activities.
• Address discrepancies in shipments and inventory with customers weekly.
• Process orders and shipments precisely, following customer and managerial directives.
• Collaborate with Warehouse Operations for prompt and correct inventory transactions.
• Perform other related duties as assigned by the warehouse manager.

APPLY NOW!!!

• Minimum GCE “O” level with at least 1 year of related working experience.
• Training is provided for inexperienced candidates.
• Able to handle physical warehouse tasks as and when needed.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66151 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction
• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Requirements:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Schedules:

• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)
  • Staggered office hours for Monday to Friday: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance of Hotel Security Policies and Procedures
• To assume responsibilities during shifts.
• To keep abreast of developments within the hotel and community as they relate to security.
• To have a clear understanding of current and amended laws, employee’s handbook and all new policies and procedures which may be issued from time to time by the management.
• To take an active role in the implementation of the hotel’s fire plan including use of fire extinguishers and firefighting peripherals, rendering first aid and duties as member of CERT
• To conduct briefings for each shift, covering security information, important events or any other matter arising.
• To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements.
• To control the keys, lock system, alarm system and fire protection system.
• To make recommendations to the superiors on security related matters.
• To respond properly in any hotel emergency or safety situation.
• To observe the grooming policy as laid out in the employee’s handbook, as well as those set out by the department.
• To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
• Ensure all matter are reported to Security Supervisor /Assistant Security Manager /Security Manager.
• To perform any other duties that may be assigned by the Management.

What this job involves:

Building great impressions and experience

You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, you’ll need to keep in mind that you follow the company’s regulations and requirements.

Keeping a well-oiled workplace

Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience. While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, you’ll promptly tend to telephone / walks-in queries and requests, issuing visitor badges, monitoring sign in and out and following security procedures, all while maintaining professionalism and politeness at all times.

You’ll be trained to follow escalation and incident reporting procedures and comply with the firm’s safety guidelines and strategies.

Your responsibilities also include, but are not limited to: creating work orders for employees who called in or by email; manage and reply building helpdesk emails; season parking programming, ticket issuance and generate month end report; access card programming and reporting; monitor meeting room booking system; managing office supplies inventory; handling paperwork on maintenance-related activities; monitoring of scheduled events.

Knowledgeable and experienced

You should have at least 2 years of experience in a corporate environment, particularly in customer service experience. An experience in facilities, property management, hospitality or related field is ideal will go a long way. A great match for this job would be someone who has a well-presented, approachable manner as well as superb written and spoken English communication skills. And if you can also match these abilities with a computer-savviness, then you might be the one we’re looking for!

A positive thinker and strong communicator

Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? Engaging with visitors on a personable level should be easy for you. You should also have an adaptable mindset that helps you respond to various challenges thrown at you.

Organisational and professional

You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Ensure ECM Plan according to QECP's design.
• Assist QECP to monitor earth control throughout various stage.
• Any other matters related to earth control.

Requirements:

• This is a 2-year full time contract role.
• At least 1 year of relevant experience.
• Possess ECMO certificate.
• Willing to work in west region of Singapore.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

· To provide courteous, prompt and personalised service and if possible to comply with each and every guest’s request and needs.

· To sell rooms in a manner designed to maximise revenue and occupancy with guest’s satisfaction.

· To check in/out guest in compliance to the standard policies and procedures.

· To familiarise procedures, facilities and services of the company premises.

· Ensure that the lobby areas are kept clean and tidy at all times.

· Sees to the enforcement of house rules & regulations, company policies and procedures.

- Provide support IT applications, infrastructure, user support

- eg: PABX and POS system.

- Handle technical support accidents, requests and changes efficiently.

- Perform other duties as and when assigned by the immediate superior and the Front Office Manager.