Chief Marketing Officer

MoneyHero Group is one of the largest Fintechs in Asia with the mission of making all of life’s financial decisions a time saving and rewarding experience through operating the largest network of personal finance marketplaces across 5 countries in Greater South East Asia. We are well on the way there, helping more than 8 million unique users per month find the right type of financial products and get rewarded for doing so from more than 200 financial services partners. MoneyHero Group is supported by top tier investors, including PCCW.

This role is part of our Leadership team and helps to support the growth of MoneyHero Group by leading the overall marketing function and managing various cross-functional marketing programmes, initiatives and platforms.

You will be working collaboratively with leaders across our businesses to identify strategic market opportunities, including but not limited to commercial and technology teams to deliver solutions which create meaningful value for our consumers and ROI for our business.

You will also be involved in strategic decisions as MoneyHero Group continues to grow and consolidate its market leadership position.

YOUR RESPONSIBILITIES

Reporting to the CEO, your key responsibilities would include but are not limited to:

• Lead the MoneyHero Group overall marketing function both in terms of setting overall strategy in alignment with other C-suite and Group Leadership members and managing the execution of this strategy by the entire marketing function within the group
• Direct management of a team of 10+ marketing professionals across our key marketing functions (including performance marketing, SEO, Analytics & Automation, MarTech and Marketing Platforms, Brand & Content and Corporate Communications)
• Indirect management and leadership of MoneyHero Group’s entire marketing function across 5 markets (80+ team)
• Set, own and track marketing OKRs for the business which are highly aligned with MoneyHero Group’s overall business objectives and include both long term strategic projects and immediate term executional focus
• Lead and grow the MoneyHero Group marketing team by recruiting and developing high performing employees, and creating a culture which fosters a high-level ownership and performance
• Maintain a deep knowledge of the markets in which MoneyHero Group operates and the latest industry trends
• Motivate a high performance, innovative and results-driven organization
• Develop and implement operational best practices to maintain high performance levels, support rapid revenue growth and expansion objectives
• Establish an entrepreneurial and agile culture within the business, visibly leading by example and inspiring all within MoneyHero Group to go above and beyond in order to grow the business

YOUR QUALIFICATIONS

You would be ideal for this role if you have:

• Experience as chief marketing officer or similar role (e.g. Head of Performance Marketing); in a fast-growing mid-sized start up
• Relevant degree qualifications, and spent the most recent years in a regional leadership capacity leading a sizeable team (>10).
• At least 10 years experience in leading marketing and creative teams. Should be comfortable and have experience both building and leading teams as well as engaging in direct hands on management
• Martech experience will be a plus
• Strong interpersonal and communication skills, and ability to build good relationships with all key business stakeholders in the region
• Experience with indirect management of a team across geographies - including a strong ability to manage through influence, communication and collaboration across
• Strong analytical and problem solving skills
• Proven track-record of building and scaling brands, including start-ups and SMEs
• Brings a “Roll up sleeves attitude”, and is comfortable getting into the details of an organisation. However, balances this with an ability to work closely with the board and other senior leaders on a strategic level
• Proven success building a global team and setting the overall marketing strategy
• Understanding of market research and data analysis methods
• Creative with analytical capabilities

What’s in it for you:

• Gain valuable experience working in a complex, growth stage, digital business that is at the forefront of driving growth in consumer financial services in Asia.
• Co-ownership with commercial team of P&L / budget for each of our consumer brands
• Be a critical member of a closely knit and well established team that is critical to the success of the organization.
• Work with all senior leaders at MoneyHero Group, many of whom are global leaders in their fields.
• Opportunity to lead a team of 10+ marketing professionals across our key marketing functions (including performance marketing, SEO, Analytics & Automation, MarTech and Marketing Platforms, Brand & Content and Corporate Communications)

Job Description

• Handling of incoming requests/enquiries from customers via telephone, email, online chat, or any platform to provide support and information on buffet menu or service.
• Uses knowledge of buffet order, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or servicing; following up to ensure resolution.
• Liaise with delivery team to address customer request and concerns with regards to delivery.
• Performing general administrative tasks
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Communication skills - ability to communicate to all organisation levels in English & Mandarin to communicate with Mandarin speaking counterparts.
• Customer service experience required.
• Excellent communication skills including active listening.
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.
• Able to work on weekend and public holidays (when necessary)
• 5 days work week with rotating shift, have to cover one weekend per month
• Attractive incentives

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Highlights:

• Basic up to $3000 + AWS + VB
• Monday to Friday 8.30am to 5.00pm
  Alternate Saturday 8.30am to 1.10pm
• Changi Cargo Megaplex
• Freight Forwarding Company
• Full training is provided
• The company will sponsor candidates to take external courses

Job Responsibilities:

• Address inquiries, complaints, and requests from overseas agents/customers promptly and efficiently.
• Create delivery orders and ensure accurate and proper import documentation.
• Verify deliveries to ensure they reach the correct recipient and obtain proof of delivery.
• Ensure all documents are accurate and in order before requesting for permit declaration.
• Handle multiple tasks simultaneously while coordinating shipments.

Job Requirements:

• Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred
• At least 1 Year(s) of working experience in this field will be advantageous
• Able to work alternate half Saturdays

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

JD1138

Job Highlights:

• Basic up to $3200 + AWS + VB
• Monday - Friday, 8.30am - 6.00pm
• Airport Cargo Road
• Freight Forwarding Company
• Full training is provided
• The company will sponsor candidates to take external courses

Job Scope:

• Execute daily billing tasks
• Verify invoice accuracy
• Timely dispatch of E-invoices to clients and international agents
• Collaborate with the Finance Department regarding recovery issues
• Compile monthly reports
• Track shipments awaiting Routine Order advice
• Address inquiries, complaints, and requests from internal departments, colleagues, clients, and overseas agents
• Participate in monthly import meetings
• Engage in project initiatives and process enhancements
• Support Manager/Supervisor in implementing operational protocols and standards

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

JD1140

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Shift Timings (Weekends/PHs shift):

- Week 1: Mon 12.30-10pm/Tues OFF/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat 7am-4.30pm/SUN OFF

- Week 2:Mon 8am-5.30pm/Tues 8am-5.30pm/Wed OFF/Thurs 8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun 9am-6.30pm

- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs OFF/Fri 10am-7.30pm/Sat 10am-7.30pm/Sun OFF

- Week 4: Mon 10am-7.30pm/Tues 10am-7.30pm/Wed 10am-7.30pm/Thurs 10am-7.30pm/Fri OFF/SAT OFF/Sun 12.30-10pm

Job Responsibilities

· Ensures highest standard of service delivery to our customers.
· Respond and react in a timely manner to escalate fraud / scam service request.
· Investigate transactions flagged as suspicious timely.
· Maintains confidentiality of the Bank’s customers and data.
· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
· Uses technology and system tools as directed and within established guidelines.
· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.
· Fresh graduates are encouraged to apply.
· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
· Possess good command of written and spoken English.
· Good analytical skills; passion for working and is good in working with numbers.
· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
· Passion for working, responsible and with good working attitude.
· Proficient in PC skills including MS Office applications.
· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Location: Kent Ridge
Salary: $2.1k to $3.5k
Duration: 1-2 years

The job holder will support the operations of Call Centre in the following areas but not limited to:Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
Assisting residents with community appointment related requests
Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

Min Diploma in any field
Able to commit for one year and start immediately
Open to work extended hours eg weekends
Prior customer service skills would be advantaegous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Highlights

• Relevant working experience
• Reliable and able to work as a Team
• Pleasant disposition

Job Description

Responsibilities

· Able to work at Residential, Commercial and Industrial premises

· Able to work as in a Team

· PERMANENT NIGHT Senior Security Officer / Security Officer Condo,

· Relief Night Security Officer Industrial, Kranji. Day Relief Weekend

Requirements

· Valid PLRD Security Licence

· Relevant working experience preferred

· Reliable and able to work as in a Team

· Good communication skill.

Other:

· Immediate vacancies for those who can start work as soon as possible

Responsibilities

Responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Minimum 1-2 years of call centre experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

One of the Singapore’s largest malls and an exciting shopping destination nestled in the heart of the bustling Marina Central district.

Basic $2,500 - $3,000 (depends on experience)

Work Days: 5 Days (retail hours)

AWS + variable bonus (average 2.5 months)

Job Scopes:

• Manager walk in / shopper's enquires / feedback via various sources.
• Provide directional assistant to internal and external shoppers.
• Promote shopping mall events and loyalty program.
• Handle all incoming calls, mails and live chats.
• Assist in mall activities, including redemptions.
• Ensure inventories and counter stocks are tallied in CRM.
• Assist with selling shopping mall gift vouchers and merchandise.

Requirements:

• At least 1 year of Front Desk / Concierge / Receptionist experience is preferred.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8603 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116335 | Poh Sook Hooi

Job Responsibilities:

• Prepare EOM reports and consolidate the numbers for the lending products, and broadcast emails to bosses and all District Managers.
• Consolidate the sales number after SPM has finalize the number for the month
• Sending SPM team the trade implementation for clawback
• Sending calendar invite for weekly SOW & bosses' other monthly meetings
• Prepare weekly SOW slides & broadcast to the Business Banking sales team
• Weekly roles include submission reports, weekly sales performance reports, and taking SOW minutes
• Daily roles include maintaining a master file of PWEB to keep track of the status of the leads, updating export referral report & other ad-hoc tasks as assigned

Job Requirements:

• Proficient in MS Powerpoint, MS Excel
• Have initiative and a responsible working attitude
• Detailed oriented
• Able to work in a fast pace environment
• Strong team player with good follow up
• Good interpersonal and communication skills

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Descriptions

• Monitor contractors' daily activity, site progress, schedule and safety on site
• Carry out administrative works and other duties as required by QP/Superintending Officer/Consultant/Employer
• Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings.
• Highlight discrepancies, feedback site progress and non-conformances/irregularities to QP/Consultants/Employer.
• Assist in reviewing of contractor's method statements and working procedures and assure contractor followed on site.
• Prepare lists of defects, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified.
• To ensure all the construction works have complied statutory requirements

Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College/ Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• At least 1 Year of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office, Autocad
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Candidate with civil/infrastructure experience will be considered earlier.
• Must be a team player with strong leadership, communication, and supervision skills

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Salary - $1740
• Location: North-East & Central
• Working hours: Monday to Friday 8am to 5.30pm
• Contract is until 20th May 2024

Job Scope:

• Deployment of Gravitraps (Mosquito Trap) within HDB estates
• Maintenance of Gravitraps (Mosquito Trap) within HDB estates
• Manage supplies and logistics of Gravitraps
• Assist to collect mosquito samples and store it into the sample bags
• Fault reporting if Gravitraps is damaged
• Assist in any other operational matters

Requirements:

• No experience needed as on-job-training will be provided

We regret that only shortlisted candidates will be notified. Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Temporary Officer (Academic & Copywriting)

Duration: 6 Months Contract

Location: Jalan Bahar

Working Hours: 8.30AM - 6PM

This temporary staff shall support the academy in the academic writing and copyediting assignments to develop, edit and convert existing basic training materials into SUSS study guide format for accreditation purpose.

Responsibilities:

Academic writing

• Perform the necessary research and include relevant information e.g., news articles, statistics etc. to value-add to the training materials where applicable.
• Ensure right choice of flowcharts and diagrams for illustration purposes.

Copyediting

• Ensure proper formatting and accurate language features by working closely with the statutory board and SUSS in editing and proofreading of course materials.
• Ensure proper references are being cited (if external sources are used to supplement existing materials).

The temp staff shall also make sense of the content provided by the statutory board and evaluate if there is a need to engage the statutory board / SUSS for clarifications, as well as to edit the content independently after conducting research and fact checks

Responsibilities:

• In-charge of overall maintenance of trees and landscape sites,
• Supervise and control the contractors
• Liaise with related government agencies regarding horticultural works.
• Any other duties as instructed by the General Manager

Requirements:

• Diploma in Landscape Design & Horticulture or other related courses.
• Entry level in relevant Diploma are welcome to apply
• Must be a team player with high integrity, leadership, problem solving and interpersonal skills
• Able to work under pressure and tight deadlines

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Job Description

• Attend to hirers to issue/collection of vehicles
• To explain and familiarize hirers on vehicle features and in-car equipment
• Driving of vehicle to external workshop for repairs, statutory inspection, hand over to customer and parking
• Liaise and coordinate works with vendors
• To perform quality check and acceptance of vehicles
• Carrying out clerical duties such as answering phone calls, responding to emails, preparing documents, stock inventory
• To prepare and update daily vehicle status report
• Maintaining general office files, including job files related to the department operations
• Other ad hoc duties assigned

Job requirements

• Diploma/ ITE in Automotive or similar related field.
• Background in customer service or automotive is a plus
• Class 3 driving license and/or TDVL license
• Microsoft Office Skill
• Good writing and communication skills
• Customer service oriented

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

• Carry out construction supervision of construction works as required under the BCA regulations and ensure that the design documentation is safely and accurately implemented on site.
• Responsible for the co-ordination of work on site and ensure construction safety.
• Undertake any other duties related to the project assigned.

POSITION & QUALIFICATIONS

• Minimum Diploma in Civil Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing
• National Certificate on Construction Supervision from BCA or equivalent preferred
• Possess at least 3 years of site supervision experience, preferably in building works and Precast
• Registered as Resident Technical Officer accredited by IES/ACES
• Proficient in MS Word, Excel and Project for project update and reports
• Familiar with local codes & regulations
• Good communication and interpersonal skill
• Able to commence work immediately

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.

School Security Officer @ One North (One-North MRT)

Day Shift – Permanent / Relief

1. Works in school environment; dealing with mainly students, parents, public, teaching & school staff

2. Good customer service skills; able to communicate with teachers, students, parents, contractors, visitors, etc.

3. 5 days week (Mon – Fri) or 6 days week; Relief can work any number of days per week.

4. Day shift; 12hr-shift (7am – 7pm)

5. Any educational background, any age or race.

6. Job duties include traffic control, answer customers enquiries, patrolling, issue visitors pass, protecting clients’ premise and access control, etc.

7. Possess valid security licence.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road

#26-09 international Plaza

(Tanjong Pagar MRT) Singapore 079903

You may fill in the application form online thru this link:

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

For more information, please call

Tel: 6324 0648 or WhatsApp 9816 5000

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.