You will provide administration and management support to research and academic activities for the Department of Haematology.

You will work closely with the Principal Investigator (PI) in all aspects of the research coordination activities such as planning, coordinating, submission to IRB and/or regulatory authority and liaise with subjects and other members of the research team to ensure all study related activities are carried out efficiently in adherence to IRB, protocol requirements, GCP and other applicable regulatory authorities. In addition, you will support and participate in the SGH mission of providing quality patient care, education, research.

Job Requirements:

• Bachelor Degree in Health Sciences/Life Sciences & any other relevant disciplines, or Diploma in Life Science /Pharmaceutical Science/ Clinical Trial Management, Diploma /Advance Diploma/ Degree in Nursing.
• Good interpersonal skills and ability to work independently are desired.
• Fully vaccinated against Covid-19

• Leadership Position
• Employee Benefits

About Our Client

Insurance Brokerage

Job Description

• Functions as the primary strategic business leader with responsibility for all aspects of the operations, financial performance, sales and revenue generation of the business
• Lead transformation across various departments in unison of an aligned objective in maximising profitability
• Drive necessary changes on the ground to ensure productivity and efficiency
• Accountable for the overall development of corporate strategic execution and professional development of employees
• Provide leadership and solutions to the management team
• Ensure that company policies and guidelines are communicated and followed by employees

The Successful Applicant

• Entrepreneurial, resourceful, self-starter to drive the business from end-to-end, working with and through teams from different functions
• 10 years of experience in a similar capacity
• From General Insurance/Insurance Brokerage sector
• Degree in Business Administration or equivalent
• Understanding of diverse business processes and strategy development
• Lead the commercial business, operation and P&L
• BCP, PGI, CGI & HI Certifications

What's on Offer

• Employee Benefits
• Leadership and autonomy
• Bonus

Responsibilities:

• Drive overall operational activities for assigned outlets including productivity, efficiency, P&L, sales, people, QSC, KPIs.
• Manage and work closely with Restaurant Managers & Operations Team to develop operational strategies while ensuring motivation, commitment, productivity, drive, and pride of the team.
• Analyse past financials & business information, prepare monthly budgets (food, staff, operation costs), and initiate growth plans for the outlets to achieve internal sales & profit objectives.
• Responsible for all service staff by providing motivation & guidance to improve service standards and workflow procedures
• Work with HR Manager to align HR policies & reward system to enhance staff welfare, and involve in recruitment process meet manpower requirements
• Work with top management and cross functional teams to develop systems for most efficient, speedy, quality service which will ensure maximum customer satisfaction
• Provide feedback to operations development department on day-to-day operations to ensure company’s integrity in food safety and brand as well as quality and customer service in frontline operations.

Requirements:

• Min. Diploma in Business Management or equivalent
• Min. 5 years of Operations Management and Managerial experience in F&B industry
• Able to travel from outlet to outlet and work on off-office hours as and when required

Responsibilities:

- Provide full support to Business Development Officers

- Liaise with Car Dealers and Hirers for Car financing matter

- Evaluate all Loan Applications

- Credit management for Car Finance etc

- Other ad-hoc duties assigned from time to time

Requirements:

- Minimum Diploma and above

- Able to work under pressure, multi-task and independent

- Positive attitude with pleasant personality

- Knowledge or experience on car related matter is an added advantage

Job description:

• Supervision of workers and subcontractors on daily site activities
• Keep track of the site schedule to ensure works are on time
• Compliance to safe work procedures and maintain good house-keeping
• Ensure safety matters on site and quality of completed works
• Assist Project Manager in material and equipment acquisition

Job requirement:

• Candidate must possess at least Primary/Secondary/"O" Levels
• At least 3 Year(s) of working experience in the related field is required for this position.

1. Job is to handle site situation and lead a team of workers.

2. Must posses a Diploma/Degreee in Civil or Mechanical Engineering.

3. Must have site experience for more than 2 years.

4. Must understand Construction drawing to carry out the work.

5. Must lead a group of workers with hands on work experience.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Drive overall operational activities for assigned outlets including productivity, efficiency, P&L, sales, people, QSC, KPIs.
• Manage and work closely with Restaurant Managers & Operations Team to develop operational strategies while ensuring motivation, commitment, productivity, drive, and pride of the team.
• Analyse past financials & business information, prepare monthly budgets (food, staff, operation costs), and initiate growth plans for the outlets to achieve internal sales & profit objectives.
• Responsible for all service staff by providing motivation & guidance to improve service standards and workflow procedures
• Work with HR Manager to align HR policies & reward system to enhance staff welfare, and involve in recruitment process meet manpower requirements
• Work with top management and cross functional teams to develop systems for most efficient, speedy, quality service which will ensure maximum customer satisfaction
• Provide feedback to operations development department on day-to-day operations to ensure company’s integrity in food safety and brand as well as quality and customer service in frontline operations.

Requirements:

• Min. Diploma in Business Management or equivalent
• Min. 5 years of Operations Management and Managerial experience in F&B industry
• Able to travel from outlet to outlet and work on off-office hours as and when required

You will perform and interpret non-invasive examinations for patients with vascular diseases, as well as diagnose and evaluate the extent of disease to facilitate appropriate treatment plan and management. You will also participate in training and research activities.

Requirement:

• Diploma/ Degree in Biotechnology, Life Sciences or health science related discipline

Key Responsibilities:

• Assist the General Manager in day-to-day operations and ensuring efficient management of the company
• Lead and coach senior managers and heads of departments on meeting business targets
• Oversee key functions including sales, marketing, HR and administration
• Drive business growth through identifying new opportunities and partnerships
• Set operational KPIs, analyze performance metrics and take corrective actions
• Liaise with key clients and vendors to strengthen relationships
• Keep abreast of industry developments, competition and regulatory changes
• Develop long-term strategic plans aligned with company goals
• Represent company in industry events and functions
• Ensure adherence to legal guidelines and ethical business practices
• Develop and maintain own network of marketing channels and regional partnerships to expand company’s reach
• Leverage connections with local businesses, vendors and distribution partners to explore new regional growth opportunities
• Establish cooperative relationships with industry players to boost company presence across key markets
• Plan and execute regional marketing and expansion initiatives aligned with business goals
• Track and evaluate performance of regional programs to maximize ROI
• Identify customer needs and market trends in targeted regions to introduce suitable products and promotions to grow market share

Qualifications:

• Bachelor's/Master's degree in Business Management or relevant field
• 8+ years managerial experience in the industry
• Strong leadership, communication and interpersonal abilities
• Strategic thinking and problem-solving skills
• Excellent business acumen and networking capacity
• Commitment to excellence while maintaining budget controls

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

· Responsibilities

• Develop, manage and sustain high-performance of Construction Team and Administration Team in all Administrative, IT Compliance, Legal Compliance, CSR Issues and Project Management.
• Obtains positive contribution by managing staff, establishing and accomplishing business goal and objectives.
• Provide cause-driven leadership with focus on quality with metric driven outcomes to support the overall strategic plan.
• Plan and ensure operational growth and improvement through global system expansion and upgrading.
• Analysis of Projects and Company Financial Reports for Singapore Branch.
• Cash Management, Cost Management, Project Management and forecast expenditure budget for the month and financial year to each budgeting goal
• Fund transfer between Japan Head Office and Branch, whenever required.
• Ensure compliance of Accounting Policies and Procedures
• Biweekly, monthly and quarterly reporting for project update and reporting and consolidation of financial status of Singapore Branch to Japan Head Office.
• Ensure compliance of existing and new Fixed Assets in accordance to Head Office’s policies and procedure.
• Effectiveness in achieving the desired targets in the specified time and doing the task correctly, timely and at minimum possible cost.
• Ensure on-time delivery of projects.
• Data analytics initiatives to support businesses and increase revenues, improve operational efficiency, optimize resources to achieve optimum result.
• Work closely with the Administration Head on Financial Management in planning, organizing, directing and controlling the project financial activities.
• Analysis of company’s financial statements for decision-making purposes.
• Ensure company’s affairs comply with appropriate rules and regulations, meeting all corporate guidelines.
• Daily communication with Japan counterparts and other overseas branches.

Requirements:

• Minimum a Degree in Engineering.
• At least 10 – 15 years’ of managerial experience with proven track record in handling M&E projects in a Japanese Construction Company.
• Ability to read and speak Japanese is a pre-requisite.
• Strong written and verbal communication skills in both English and Japanese.
• Resourceful, creative, pro-active, negotiation, good management and problem-solving skills is an added advantage.
• Understanding of Japanese culture is preferred.
• Ability to lead a team of staff and business partners of multinational background and culture.
• Knowledge of business processes and functions (accounts, procurement, operations, HR, Admin etc) would be advantageous

• Assisting with loading and unloading when needed
• Operating machine
• Pack and unpack materials
• Checking, sorting and labelling of products
• Ad-hoc duties by supervisor
• No experience required, training will be provided
• Able to handle physical work.

Job description:

• Supervision of workers and subcontractors on daily site activities
• Keep track of the site schedule to ensure works are on time
• Compliance to safe work procedures and maintain good house-keeping
• Ensure safety matters on site and quality of completed works
• Assist Project Manager in material and equipment acquisition

Job requirement:

Candidate must possess at least Primary/Secondary/"O" Levels

At least 3 Year(s) of working experience in the related field is required for this position.

The role

Arta is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. As a software engineer at Arta Finance, you’ll develop next-generation technologies that create a better way for users to manage their financial lives. We value trust, teamwork, and adaptability.

You’ll work with a team of product managers, designers, machine learning researchers, and investment professionals to ideate, prioritize, define, prototype, develop, test, and iterate on the software that will fundamentally change our users’ relationships with their money.

We're looking for engineers who are versatile and enthusiastic about taking on new problems as our fast-paced business rapidly evolves.

What you will do

• You will be designing and coding full stack, backend, or frontend features
• You will be designing and developing ETL processes to integrate data from diverse sources, also designing and optimizing data models to support BI reporting and analytics
• You will collaborate in the whole life cycle of the software development – from collecting requirements and iterating on design to implementation and testing
• You will partner closely with product managers, user experience designers, and other cross-functional teams

Who you are

• You have a Bachelor’s degree in Computer Science or equivalent practical experience
• You have 3+ years of experience with full stack, mobile, and/or cloud development (AWS, Azure, Google Cloud)

What we offer

• Robust health insurance offering for you and your family
• 20 weeks of parental leave
• 15 days paid time off annually plus national and company holidays
• Catered office meals
• Up to SG$75 per month reimbursement for internet
• SG$100 per month for wellness stipend

• Central (Private Sector)
• 5 days work ( Mon - Fri, 8.30 am - 6 pm)
• Attractive Remuneration Package

Responsibilities:

• Primary Care: Provide routine check-ups, vaccinations, and treatment for common illnesses and injuries.
  Offer health education and lifestyle counseling for preventive care.
• Patient Consultations: Diagnose and treat health concerns through consultations.
  Prescribe medications and formulate treatment plans.
• Referrals and Emergency Care: Refer patients to specialists when needed.
  Respond to medical emergencies, stabilize patients, and coordinate transfers if required.
• Medical Records: Maintain accurate patient medical records, documenting diagnoses and treatments.
• Community Engagement: Participate in community health programs and awareness initiatives.
  Build positive doctor-patient relationships within the community.
  

Qualifications:

• Medical degree, residency completion, and board certification in family medicine or general practice.
• Valid medical license.
• Strong diagnostic and communication skills.
• Compassionate patient care.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Executive:

• Trade-related products and accessories, serving retail networks
• Provide trade services to retailers and consumers
• Introduce new products and services
• Identify and engage with potential customers
• Handle product issues, complaints, and warranty matters

Requirements:

• 2 - 3 years of B2C experience in FMCG industry
• Possess own transport
• Have networks with Dealers and Retail Channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

General Worker

Company description:

Presto Drycleaners Pte Ltd is made up of a team of laundry specialists who provides the utmost quality service to all garments under our care. Our company strives to be the best in the market understanding our customer needs and providing top notch customer service in the laundry industry.

Roles & Responsibilities

• Check and Sort laundry based on colors and fabric
• Hanging of laundry on hanger
• Folding of laundry
• Packing of laundry in carrier bags
• Sorting of packed items to outlets
• Help with general tasks

Preferred Experience & Qualifications

• Experience in a factory production environment
• Can do And Willing to Learn Attitude
• Responsible and punctual

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Working hours and location:

Vacancy: Blk Cleaner

Location: Punggol

Per week: 6 working days

Working hours: 8 am - 5 pm

Interested candidates kindly call 92221288, 96476485 or 93752820 to schedule an interview.

General Worker.

Basic 1,300. 44 hours per week.

Lodging provided.

Monthly Gross income 2000+

• Job scope - Oil related works and experience ,To perform packaging and delivery tasks so as to meet the logistics requirements of customers. delivery attendant

Kindly contact Alan 98251092 for more details.

Meta is seeking a talented Content Integrity and Compliance Lawyer to join its global Content and Compliance team, focusing on the APAC region. This role involves handling cutting-edge and complex legal issues and projects across content, safety and integrity. The work is varied and stimulating, and focuses on counselling on regulatory requirements, and risk and compliance strategy. Advice and support is needed on integrity measures and products, compliance structures and governance requirements, risk assessments, effective compliance system design, monitoring and testing and advising on mitigations and remediations, across a wide variety of risk and product areas, with a focus on content, safety and integrity.

The ideal candidate would be an experienced, motivated regulatory compliance lawyer, with deep knowledge of the evolving global content regulatory landscape, impacting advertising as well as user-generated content. Alternatively, experience gained in another heavily regulated area will be considered.

You will work closely with other legal teams and cross-functionally, as well as liaise externally and should be able to use initiative in identifying solutions and connecting the dots in our large and complex organisation. The role requires good judgment, a strong work ethic, and a keen interest in learning about new technologies and areas of the law. This is a great opportunity to join a growing legal team and to work on novel issues in a fast-paced, energetic environment.

This is a full time role and based in office at our Singapore location.

RESPONSIBILITIES

• Advise and support Meta’s content, integrity and safety product, regulatory, and compliance teams in preparing for and responding to new content, safety and integrity regulation and legal action.
• Advise teams on compliance strategy and design, review, maintenance and remediation with respect to content-related obligations across Meta’s family of products.
• Advise the compliance function on the enhancement of Meta’s integrity compliance programs with respect to content-related laws and obligations.
• Advise on adequacy of control testing for the mitigation of integrity risks.
• Collaborate with the compliance function, policy and other legal colleagues on regulatory engagement strategy.
• Build strong relationships with key stakeholders to guarantee the observance of Meta’s content-related obligations.
• Build relationships and interface closely with a diverse set of Legal, Risk, and Compliance partners, subject matter experts, internal control partners and/or risk management professionals.

MINIMUM QUALIFICATIONS

• 8+ years PQE qualified lawyer.
• In-house or law firm experience advising a heavily regulated industry on development of compliance strategies, governance, and frameworks, ideally across multiple jurisdictions.
• Deep understanding and experience of platform regulation, practice and principles.
• Demonstrated ability to work in a collaborative, fast-paced environment and make sound judgments under tight deadlines.

PREFERRED QUALIFICATIONS

• Experience assessing and advising upon a diverse set of legal standards governing content issues, across a range of topics.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

✔ No minimum experience is required

✔ Basic knowledge and understanding of Financial Statement

✔ Handling full set of account and able to prepare financial statement.

Job Responsibilities:

• Provide administration support for the sales team
• Process new applications and credit rating renewal with basic analysis
• Support credit department documentations
• Process and Input data-entry for Loan Applications
• Consolidate monthly report
• Tracking/ updating/processing of Invoice, Sales agreements and end of lease maturity contract
• Coordinating and liaising with Vendor or customer for enquiry on payment and invoices
• Oversee admin paperwork and filling
• Coordinate with account department for payment

Job Requirements:

• Diploma in Finance/Accountancy/Banking or equivalent degree
• Basic knowledge and understanding of Financial Statement
• Proficient in Microsoft Office
• Able to work under pressure in fast paced environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref24#trustrecruit.com.sg or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Teah Yan Lin (Rolland)

EA Personnel Reg No: R23115528

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food & Beverage/Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 4 years of relevant experience in the hotel or free-standing restaurant and bar environment.
• Prior experience in celebrity chef restaurant in first tier city preferred.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Prefer to speak a few languages such as French and etc.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrive in attention to details and highest quality operation.
• Detailed knowledge of fine dining cuisine and culinary trends.
• Oral & written fluency in English and an additional language.

Competencies

• Extroverted, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for F&B.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspires and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrating sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Build strong rapport and coordinated approached with Chef de Cuisine.

Restaurant Profile

One of the world’s top chefs with three Michelin stars, Anne-Sophie Pic, debuts her entry into Asia with a remarkable restaurant in Raffles Hotel Singapore. Opened in 2019, the restaurant, La Dame de Pic, Raffles Singapore invites guests to discover the world of Anne-Sophie’s culinary identity, which reflects her search for aromatic complexity, combinations of flavours and powerful tastes that evoke emotions.

Located in the hotel’s dining room at the Main Building, the contemporary chic restaurant is beautifully designed with a graceful and soft palette that is reminiscent of Anne-Sophie’s favourite colours and materials: pastel shades and natural decorative elements such as leather or wood. Additionally, the renowned chef is a third-generation Michelin-starred chef, following in the footsteps of her grandfather and father, perfectly reflecting Raffles Hotel Singapore’s rich heritage that has inspired generations since the iconic property was established in 1887. La Dame de Pic, Raffles Singapore is awarded the distinguished 5-star rating in Forbes Travel Guide 2022 and one star in the Michelin Guide Singapore 2022.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).