Job Title: Nurse Counsellor

Responsibility:

· Provide Nurse Counselling to United Primary Care Network (PCN) patients which includes education on Chronic Disease Management, Smoking Cessation, Mental Health, and health promotion.

· Conduct Diabetic Foot Screening, Foot Care education and Diabetic Eye Screening.

· Escalate cases to the doctors based on PCN escalation protocol. Raise “priority risk” cases for case discussion with the doctors.

· Educate patients on the use of medical devices such as blood pressure monitors, blood glucometers, inhalers.

· Track, document and review patient’s progress in chronic disease management and lifestyle changes. This can involve telephone consultations and telehealth monitoring.

· Identify patients with poorly controlled clinical indicators for closer management and monitoring. Work with individual patients to develop or tailor individual health plans and to revise and change health plans according to needs. Deliver direct patient care as needed according to established standards and protocols.

· Work closely with the Primary Care Coordinators (PCCs) in care coordination and care transition. This will involve liaising with the Public Institutions, Clinic Doctors and Clinic Assistants, Community Health, and Social Providers.

· Provide inputs on clinical results to the various clinics in the network.

· Review or revise nursing guidelines, standards and procedures related to Chronic Disease Management.

· Comply with universal precautions and adhere to all infection control practices in the delivery of nursing care.

· Always maintain confidentiality of patient medical records.

· Participate in continuing nursing education to maintain currency of practice and contribute to PCN quality improvement to enhance care standards and patient outcomes.

· Perform any other adhoc duties assigned by the Head of PCN.

Job requirements:

· Registered nurse with the Singapore Nursing Board.

· Currently practicing as a nurse or case manager.

· At least 5 years of clinical nursing experience as a staff nurse in hospital and/or primary care.

· Advanced Diploma in Nursing with specialisation in Chronic Disease management.

· Able to travel around from clinic to clinic.

· Nurses dealing with dialysis as chronic disease will also be considered.

We are a Multi-Awarding Winning Aesthetic Centre & We are looking for:

Aesthetic Beauty Consultant *Immediate Vacancies*

• Salary Range : From S$4K to S$6K (high basic + commission + allowance)
• Enjoy Great employment benefits
• Benefits that we provide :
• Medical
• Insurance Coverage
• Central working location
• Walking distance from MRT
• Good career prospect

Job Responsibilities:

• Provide professional skin/body analysis and recommend suitable range of aesthetic treatments and products to customers.
• Maintain high customer service standards.
• Exposure to a diverse range of aesthetic treatments for face, body, skin, slimming, hair removal, teeth whitening etc
• Achieve and exceed sales targets.
• Arrange and follow up with Customers for appointment booking.

Job Requirements:

• Sincere candidate who is looking for an opportunity to join an Award-Winning Aesthetic Centre
• Candidate must have at least 1 year of working experience in sales/beautician
• Able to converse in English and Chinese (in order to communicate with Chinese-speaking customers regarding queries and feedback).
• Self-motivated in achieving sales targets.
• Proven sales track record.
• Good interpersonal skill, service-oriented and able to multi-task.
• Good working attitude and enjoy meeting people.
• Able to commit retail hours.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore – which is the top-ranked university in Asia – is recruiting full-time Assistant Professors for the Saw Swee Hock School of Public Health (SSHSPH) on the tenure/research/practice track appointments. For tenure-track appointments, appointees are given fixed contracts for up to 7 years, with the goal of obtaining tenured appointments at the end of this period. In addition to an attractive salary and benefits package, new faculty members may be eligible for a start-up grant to initiate their independent stream of research and subsidised university accommodation.

The positions are specifically for faculty to work in the Health Systems & Behavioural Sciences Domain of SSHPH. Researchers active in one or more of the following areas of Health

Promotion/Implementation Science are particularly encouraged to apply:

Health Promotion
• Research on:
o Behavioural and communication theories/models,
o Social, environmental, and behavioural change interventions, and
o Evidence-based strategies and their impact on socio-behavioural, environmental and health outcomes for various populations.

• Analyses of:
o Population health needs using mixed methods and appropriate statistical procedures, e.g., structural equation modelling, and
o Healthcare systems and policies to design health promotion interventions for the general public as well as at-risk populations.
• Planning, implementation, evaluation, and communication of sustainable and effective programmes targeted at health promotion and/or disease prevention for the public.
• Development and advocacy of practices, policies, and laws that will provide supportive and enabling environments for the promotion and improvement of public health.
• Leveraging on structures and mobilisation of organisational, governmental and community resources to create health-promoting environments.

Implementation Science
• Research on attenuating implementation bottlenecks and roadblocks.
• Development and optimisation of implementation strategies and methods to generate sustainable improvements in healthcare and delivery systems.
• Promoting the systemic uptake of research findings to advance positive outcomes in clinical, organisational or policy contexts.

Job Requirements

Requirements:
a) Recognised Doctoral degree in a relevant discipline with strong post-doctoral research records,
b) Track record of publishing in high-impact international peer-reviewed journals,
c) Experienced in leading independent research studies or a component within larger research programmes,
d) Ability to generate and maintain an independent stream of research funding,
e) Ability to teach public health courses at both undergraduate and graduate levels,
f) Ability to work in multidisciplinary teams, and
g) Ability to work with culturally diverse populations.

Responsibilities include:
• Establishing an independent research agenda through extramural funding,
• Developing collaborative, multidisciplinary research,
• Curricula design and teaching,
• Supervision of postgraduate students advising, and
• Contributing to policy/community development in the field of public health.

Job Title: Patient Service Executive / Network Clinic Coordinator

Responsibilities:

· Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.

· Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.

· Work closely with GPs for PCN and HSG enrolment of chronic and well patients

· Liaise with the service providers or GPs in arranging provision of ancillary services by PCN/HSG

· Support GPs in better integration and coordination with various social partners and institutions

· Provide administrative support to GPs on patient referral to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.

· Support the compliance of GP partners with audit requirements of the PCN program.

· Establish feedback management from MOH/AIC to GP partners and vice versa.

· Support the admin team in administering surveys and collating data for analysis and reporting.

· Share Clinic Performance Management to GP partners.

· Assist Nurse Counsellors to provide basic counselling to patients on their care plan compliance and lifestyle modification as required.

· Perform adhoc duties assigned by the Head of PCN.

Job Requirement:

· GCE O Level/ Diploma Holder/ Degree Holder.

· Relevant work experience in healthcare would be an added advantage.

· Ability to work as a team player and independently with minimal supervision.

· Meticulous and able to keep proper and timely documentation of HSG/PCN records, database and quality-related reports.

· Competent in MS Office, in particular MS Excel.

CLINIC MANAGERS / DEPUTY CLINIC MANAGERS

Job Description:

· Management of overall clinic operations and in accordance with the latest MOH/HCSA and other related regulatory guidelines.

· Management of stock take and expiry of inventory.

· Ordering of consumables supplies and medications with Just-In-Time inventory management.

· Upkeep of all management reports for submission.

· Handling of petty cash and banking of funds.

· Checking and submission of all CHAS and Insurance claims.

· Annual staff appraisal.

· Clinic revenue performance, budget, targets, and cost control.

· To check and approve the PO and ensure the inventory level are reasonable and do a check on the holding stock level.

· Collate Purchase Report, DO, Invoices to Purchasing dept twice a week.

· Handling of patient’s complaints and reporting to management.

· Liaison between HQ and clinic staff.

. Clinic Managers (Office Hours from Monday to Friday)

Requirements:

· Polytechnic graduate

· At least 3 years of experience in managing clinics.

· Exceptional organisational and independent problem-solving skills to ensure that quality services are provided effectively.

· Ability to identify improvement opportunities and drive continuous improvement in the clinic.

· Ability to lead, supervise and motivate clinic staff to perform their duties efficiently.

Senior / Clinic Assistants / Healthier SG

Northeast Medical Group

Singapore

SGD 2,000 - SGD 2,400

Job Highlights

• Fast growing GP group
• Friendly environment
• Flexible arrangement
• Incentives

Job Description

· Registration of patients including but not limited to checking of CHAS/Insurance eligibility, name, NRIC, contact no, address, drug allergies, patient’s declaration and temperature.

· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.

· Preparation, replenishment, checking, dispensing of medications.

· Replenishment of medications and consumables as required.

· Collection of payment including but not limited to submission of CHAS and Insurance claims.

· Attending to phone calls, scheduling, appointment, reminders and chronic medication follow-up.

· Handling administration and documentation of referrals, lab tests and radiology services from various vendors.

· Administrative duties such as daily fridge temperature recording, sharp box disposal and doctor’s attendance tracking.

· Checking of orders against invoice for all deliveries.

· General housekeeping of the clinic.

. Candidates selected are also required to assist in Healthier SG Programs.

· Other duties assigned by clinic manager from time to time.

Requirements

· Minimum GCE “N” levels.

· Good interpersonal and communication skills.

· Able to work shifts and on weekends and public holidays.

· Positive, self-motivated and customer service orientated.

· Team Player.

· Knowledge of basic computer skills.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

Job Description

The National University of Singapore – which is the top-ranked university in Asia – is recruiting full-time Associate Professors for the Saw Swee Hock School of Public Health (SSHSPH) on the tenure/research/practice track appointments. In addition to an attractive salary and benefits package, new faculty members may be eligible for a start-up grant to initiate their independent stream of research and subsidised university accommodation.

The positions are specifically for faculty to work in the Health Systems & Behavioural Sciences Domain of SSHPH. Researchers active in one or more of the following areas of Health Promotion/Implementation Science are particularly encouraged to apply:

Health Promotion
• Research on:
o Behavioural and communication theories/models,
o Social, environmental, and behavioural change interventions, and
o Evidence-based strategies and their impact on socio-behavioural, environmental and health outcomes for various populations.
• Analyses of:
o Population health needs using mixed methods and appropriate statistical procedures, e.g., structural equation modelling, and
o Healthcare systems and policies to design health promotion interventions for the general public as well as at-risk populations.
• Planning, implementation, evaluation, and communication of sustainable and effective programmes targeted at health promotion and/or disease prevention for the public.
• Development and advocacy of practices, policies, and laws that will provide supportive and enabling environments for the promotion and improvement of public health.
• Leveraging on structures and mobilisation of organisational, governmental and community resources to create health-promoting environments.

Implementation Science
• Research on attenuating implementation bottlenecks and roadblocks.
• Development and optimisation of implementation strategies and methods to generate sustainable improvements in healthcare and delivery systems.
• Promoting the systemic uptake of research findings to advance positive outcomes in clinical, organisational or policy contexts.

Job Requirements

Requirements:
a) Recognised Doctoral degree in a relevant discipline with strong post-doctoral research records,
b) Track record of publishing in high-impact international peer-reviewed journals,
c) Experienced in leading independent research studies or a component within larger research programmes,
d) Ability to generate and maintain an independent stream of research funding,
e) Ability to teach public health courses at both undergraduate and graduate levels,
f) Ability to work in multidisciplinary teams, and
g) Ability to work with culturally diverse populations.

Responsibilities include:
• Establishing an independent research agenda through extramural funding,
• Developing collaborative, multidisciplinary research,
• Curricula design and teaching,
• Supervision of postgraduate students advising, and
• Contributing to policy/community development in the field of public health.

Application Procedure

For more information on NUS, please visit: www.nus.edu.sg. For more information about the Saw Swee Hock School of Public Health, please visit www.sph.nus.edu.sg.

Please note that only shortlisted candidates will be contacted.

RESIDENT DOCTORS

Northeast Medical Group is expanding and looking to employ new Resident Doctors.

Our Group of Clinics: Bukit Batok, Buona Vista, Raffles Place, Kallang, Bedok, Bedok North, Geylang Bahru, Simei, Tampines, SengKang, Punggol.

We offer a competitive salary, excellent benefits, office hours practice and an opportunity to work in a team of committed and experienced professionals.

§ The successful candidate will need to be a medical doctor qualified and registered with the Singapore Medical Council.

§ The Family Doctor will be responsible for providing comprehensive and quality family medicine care to patients of all ages.

§ This includes diagnosing and treating acute and chronic illnesses, monitoring patient health, and providing preventive health care services such as health screenings and immunizations.

§ There will be a focus on Healthier SG initiatives.

§ The Family Doctor will also be required to keep accurate and up to date patient records, provide patient education, and work in collaboration with other team members in NEMG.

§ The successful candidate should be able to demonstrate excellent communication and interpersonal skills, knowledge of current medical and MOH practises and excellent problem-solving skills.

Note: Doctors with GDFM will receive additional fixed monthly payment.

If you are interested in joining our team and helping us to provide the best possible care to our patients, please send your CV in confidence by clicking APPLY button or to email: [email protected]. We look forward to hearing from you.

- Performing facial services and body treatments

- Providing after facial customer service and follow-up appointments with customers

- Educating customers on the products and informing them on promotions

- Achieving monthly facial service targets and compile daily sales tracking

- Counter maintenance and replenishment of inventory (saleable items, testers and collaterals)

- Conduct monthly stock take exercises

- Participate in workshops outside of sales floor

- Keep track of the Loyalty Card programs and updating of customer database

- To be well groomed at all time

We are looking for a Beauty Manager to be responsible for our day to day operations.

Beauty Manager responsibilities include supervising staffs, scheduling shifts, handling customer queries, promoting our services and keeping updated product records.

Have beautician experienced.

Interested please call 90288349 or email your Curriculum vitae to:

[email protected]

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Responsible for safety and health management system in compliance with the Workplace Safety & Health Act and NUS Safety and Health requirements
• Establish a framework for legal & statutory compliance through assessing the applicability of safety & health legal requirements and regulated chemicals, as well as departmental related licenses.
• Provide technical guidance on safety & health requirements, including proposing measures based on hierarchy of controls
• Provide support to college level safety & health programmes and processes, including Secretariat for Department and College level S&H committee meetings
• Manage laboratory commissioning and decommissioning
• Maintain and update safety & health licences and documentation for compliance, oversee all internal audits and reports for compliance
• Conduct regular safety inspections and organise S&H activities and events
• Review, implement, monitor, and coordinate S&H emergency preparedness supporting drills/exercises.

Job Requirements

• Degree in Chemistry or HSE or Engineering or related subject
• At least three years working experience in chemical-related workplace
• Fresh Safety & Health graduates who are highly motivated and with prior 2 years of relevant experiences are welcome to apply
• Familiar with statutory safety regulations
• Familiar with hazard identification, risk analyses and assessment methodologies
• Good knowledge of industry standards and practices relevant to laboratory safety
• Workplace Safety and Health Officer (WSHO) with MOM, qualified Fire Safety Manager (FSM) with SCDF would be advantageous
• Excellent communication and organizational skills with the ability to multi-task
• Proficient in Microsoft Office (e.g., Excel, Word, and PowerPoint)
• Independent and good team player
• Highly committed with good service-oriented attitude

Mindset Learning Hub (MLH) aims to provide Workforce Skills Qualifications (WSQ) training and employment placement, in industries such as cleaning, food and beverage, hospitality, healthcare

support and retail, for Persons-In-Recovery.

Responsibilities:

Case Management

· Manage cases and perform case intervention and management to persons with mental health issues or those with multiple disability

· Conduct referral and pre-intake discussions with stakeholders that include hospitals and other social service agencies

· Conduct intake assessments for information gathering for assessment of suitability or make relevant referrals

· Develop and monitor individualised vocational plans and keep proper documentation of session records

· Provide psychoeducation to enable mental illness management

· Provide service linkage and referrals for other supports, when required

· Participate in regular case presentations and discussions within the team, and case conferences with hospitals and other agencies

· Work with co-workers in formulating individualised learning plan for the development of beneficiaries towards skills enablement and employment

· Work with community agencies and partners in service delivery

· Work with employers in the development of jobs and jobs availability

· Provide pre-vocational support and intervention that include work preparedness, interview skills development and emotional support to beneficiaries during various stages in their vocational rehabilitation

· Provide training on work skills, social and life skills, when required

· Present and share centre and SAMH objectives and mission to visitors that include funders, public and representatives from government and social service agencies, schools etc.

Administration and others

· Complete and maintain proper case notes and session records

· Process and complete reports required by the centre

· Work with co-workers in updating and maintaining good database for reporting and tracking purposes

· Support in centre operations and other ad-hoc duties assigned

Job Requirements

· Minimum Degree in Psychology, Social Work, Occupational Therapy

· Experience working with persons with mental health issues and other disability in vocational rehabilitation are advantageous

· Patient and passionate about working in social service and with persons with different special needs

· Meticulous and strong in keeping good records

· Ability to work in a team and possess good communicate skills – able to communicate with employers, co-workers and with management

· Willing to work in centre (Jurong) and off-site

· Willing to work on some weekends, when required

· Ability to adapt to changes

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

Overview

You will be working directly with cross-functional, cross-institutional business leads to analyse and improve the credit and collection practices for NUHS Cluster.

Responsibilities

• Conduct an end-to-end analysis on current credit and collection practices in NUHS Business Office Shared Services with the aim to improve collection rate.
• Work with institution’s Operation teams to improve, tighten and comply with upfront credit management practices for non-resident patients.
• Monitor inflight patient’s bill escalation for deposit top-up, collection of past outstanding bills, conference with patient / Next-Of-Kind / Doctor / MSW on patient’s financial affordability for complex cases.
• Follow up on Non-Residents bills post discharge, including liaise with Corporates and Insurance Companies on LOG, work with MOM, ICA or other statutory board for assistance on outstanding bills relating to foreign workers, prisoners and illegal immigrants, including initiate legal actions
• Manage and review outsourced partner (1FSS) work according to SLA – reminder letters, collection agencies, patient enquiries hotline, write-off paper
• Summarise and communicate to management team on key issues, risks and key performance indicators to manage the process of various measures
• Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act
• Participate in projects and system implementation in term of controls and risk assessment on credit management
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 5 to 7 years’ experience in credit management, audit or compliance.
• Experience in healthcare industry will be an advantage.
• Proficient in Process Redesign, SAP and Microsoft Office suite
• Organized, detail-oriented and able to work independently
• Possess strong analytical and problem solving skills
• Good verbal communication and presentation skills
• Motivated, proactive and optimistic about challenges

Senior Executive, NUHS Command Centre, Group Care Plan Operations

Overview and purpose of the position

Senior Executive, NUHS Command Centre will assist in the NUHS Command Centre operations in both peacetime and non-peacetime. The incumbent will partner the NUHS hospitals’ operations and command centre teams to ensure the smooth operational flow within the NUHS hospitals. Additionally, the incumbent will be expected to support scenario and preparation planning for community outbreaks/ pandemics and stand up to support External Crisis Operations, when required.

Job Responsibilities

• Assist in the running of the day-to-day operations of NUHS Command Centre
• Monitor NUHS hospitals' inflow, inflight and outflow situation
• Conduct trend analysis based on past data to derive predicted future trending of hospital flow
• Preparation and dissemination of operations staff aids and reports, as and when needed
• Facilitate meeting set up and running, as and when needed
• To coordinate with internal and external stakeholders on tasking orders, resource planning, mission analysis, disseminating response and activation plans, support in logistics coordination, forecast of key events, etc
• Assist in the running of the day-to-day operations of NUHS External Crisis Operations Command Centre during activation
• Assist the team in the conduct of regular table top and training exercises as part of NUHS External Crisis response readiness
• Monitor and track status of external operations, when required.

Job Requirements

• Basic degree in any discipline.
• At least 3 years of relevant work experience in administration or project management.
• Healthcare operational experience will be an added advantage, although not necessary.
• Experienced in operations and emergency planning.
• Ability to work with multiple internal and external stakeholders.
• Ability to operate in a complex environment and adaptive to changing roles and priorities.
• Strong collaboration, interpersonal and communication skills
• Able to work independently and as a team.

Responsibilities:

The Senior Enrolled Nurse (SEN) is responsible for providing care for patients, promoting a therapeutic environment and assistingthe multidisciplinary team in the patient’s treatment plan, under the directionand guidance of the Registered Nurse.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• Minimum 3 years’ experience as an Enrolled Nurse I
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Job Description & Requirements

About Us

Siena Health is a healthcare company that focuses on making quality healthcare accessible and simple for all. We have thousands of satisfied customers and are pleased to be one of the highest-rated digital healthcare platforms.

Job Description

• Providing care to patients in the clinics with acute and/or chronic illnesses;
• Providing tele-consult services;
• Be involved in patient assessment and care planning;
• Collect, record, and maintain patient information, such as medical history, reports, and examination results;
• Refer patients to specialists for further testing and treatment, if needed;
• Being conversant with all relevant acts, rules, regulations, and government orders that may be in force from time to time and ensuring full compliance by clinical staff;
• Locum rate of $80~/hr; flexible working hours.

Job Requirements

• Basic Medical Degree recognized by the Singapore Medical Council.
• Medical Degree from recognized universities.
• Attainment of All Relevant COCs/Certificates.
• Minimum 2 years of experience.
• Experience in performing and monitoring medical-grade aesthetic treatments is a bonus.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

· Identify the needs of prospects and extend professional advice and solutions to them.

· Engage and establish relationships with prospects from the daily-assigned pool of leads.

· Conduct sales pitch to prospects and convert them into long-term clients.

· Capture mindshare and build market presence in the Postpartum industry.

· Provide exceptional customer experience and maintain high service standards.

· Maintain a good after-sales relationship with clients and ensure their inquiries are handled promptly.

· Any other ad hoc duties assigned by supervisor or Management.

We are looking for a Beauty Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Requirements and skills

• Proven work experience as a Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace. Additional certification in Beauty Therapy or Cosmetology is a plus

We are a beauty salon looking for a candidate that has the experience to manage the day to day operation of a beauty salon including job assignment, beauty consultation, marketing promotion, inventory management and also perform the actual beauty treatment when short handed.

- At least 5 years experience in managing beauty salon.

- Knowledge in various types of beauty treatment.

- Possess good interpersonal skills.

- Must be able to converse well in English and Mandrain.

- Posses Certificate in Beauty Treatment or equalivalent.

Job Descriptions:

• Handle customer's enquiries and booking of appointment.
• To uphold and maintain the highest customer service standards of the premises
• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
• Make recommendations on our products, treatments and packages to customer.
• Responsible for preparing the necessary treatment products and stocks replenishment.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Job Requirements:

• Able and flexible to work on weekends / public holidays / after office hours.
• Customer oriented with a pleasant personality.
• Has strong interpersonal skills.
• Able to work in a fast paced environment and can multitask.
• Ability to remain calm and composed under pressure.

Job Descriptions:

• Handle customer's enquiries and booking of appointment.
• To uphold and maintain the highest customer service standards of the Facility
• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
• Make recommendations on our products, treatments and packages to customer.
• Responsible for preparing the necessary treatment products and stocks replenishment.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Job Requirements:

• Able and flexible to work on weekends / public holidays / after office hours.
• Customer oriented with a pleasant personality.
• Has strong interpersonal skills.
• Able to work in a fast paced environment and can multitask.
• Ability to remain calm and composed under pressure.