Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health:

Research Associate (Health economics and medical innovation)

Research Associate positions are available in the Saw Swee Hock School of Public Health, National University of Singapore, to support the Principal Investigator Assistant Professor Wang Yi in research projects in the areas of health economics, early health technology assessment and medical innovation development.

The research team works on the crossroads of health economics and medical innovation development. We work on diverse projects including theoretical framework development, method development, and empirical works in collaboration with clinicians, medical innovators, and decision makers.

The successful candidate will be expected to perform research administration, conduct research, communication with collaborators, disseminate research findings, and participation in capacity building through conducting workshops for local and regional participants. The projects assigned to the RAs will be aligned with their skillsets and career goals. The RAs will be involved in other projects as well for continuous learning and peer support.

The RAs will be presented with various opportunities to further develop their skills to ensure personal growth. We welcome academic creativity and will be highly supportive of candidates who wish to either pursue academia or desire for career progression. The team will also support the RAs to develop their own research ideas and projects provided they show self-motivation and a good understanding of the field.

Requirements:
Applicants are expected to possess a master’s in related field such as Economics/Health Economics/Public Health/Statistics. The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

Applicants with following experiences and skills are preferred:
• Experiences and/or research interest in health technology assessment, early health technology assessment, and/or medical innovation development
• Health economic modelling with Markov cohort model/ discrete event simulation
• Data analysis or data management using electronic medical records, clinical trial data, survey data, and observational data
• Systematic review and meta-analysis

Software requirement:
• R, STATA, or other similar software

Recruitment is open immediately and will continue until the position is filled. To apply, please send:
• Cover letter highlighting short-term and long-term career goals,
• Curriculum Vitae containing details of two named referees,
• A sample of published work and roles in the projects, if applicable.

• Conduct forensic examination of exhibits submitted to the laboratory, under the supervision of senior officers.
• Operate and maintain laboratory equipment / instruments.
• Assist in the quality assurance program in the laboratory.
• Assist in general adminstrative duties such as procurement activities to ensure continual operation of laboratory activities.

Job Requirements

• Background in Chemistry or a relevant field.
• Understand the underlying theories and principles of IRMS and other common analytical techniqes such as FT-IR spectroscopy, Raman spectroscopy and SEM. Experience in the operation and maintanence these instruments would be advantageous.
• Good critical-thinking and problem-solving skills, with attention to details.
• Excellent written and spoken English.
• Experience with programming languages such as Excel VBA, R and Python is a plus.
• Ability to work independently and also collaborate with others.Assist in the instrument validation and method development of isotope-ratio mass spectrometry (IRMS) for the enhancement of the laboratory's forensic capabilities.

• Develop and implement emergency and security plans, policies and SOPs.
• Develop and conduct EP training to achieve a high level of preparedness for emergency response.
• Conduct physical deployments and exercises to ensure a high level of emergency readiness.
• Liaise and coordinate with internal and external stakeholders and government agencies on all emergency related activities.
• Manage and ensure all emergency items and supplies are fully stocked and replenished as necessary.
• Manage the Emergency Department’s budget and funding requirements.

Job Requirements

• Tertiary qualification, with minimum 4-5 years of experience in emergency and crisis preparedness roles.
• Good team player with good communication and interpersonal skills.
• Highly organised with a keen eye for details.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities
1. Take consent from research participants before performing any research procedures
2. Perform basic assessments that include measurements of blood pressure and visual acuity, fundus photography etc. and enter data into the correct electronic form via a tablet. Keep to a turnaround time of 8-10min per participant.
3. Perform spirometry and keep to a turnaround time of 10-15min per participant.
4. Minimise the waiting of participants by directing them to next most available test station.
5. Encourage participants to perform procedures to meet the required standards to ensure that the data output is good to use for research.
6. Perform regular cleaning and maintenance of equipment.
7. Account for the inventory levels of consumables.
8. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Perform data entry and data checks.
11. Any other responsibilities as required by future research projects.

Qualifications

1. A background in biomedical science, optometry or nursing is preferred
2. Diploma, NITEC or degree qualifications with a good command of spoken English and Mandarin/Malay (for interacting with non English speaking participants)
3. Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
4. Comfortable with using a tablet to retrieve and update records.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you enjoy working in a research setting and has a keen interest in helping to build a national biobank for research.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your day-to-day role

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager. 

• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases. 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients. 

• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs. 

• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise. 

• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service. 

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements. 

• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client. 

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers. 

• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience. 

• Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients. 

• Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships. 

• Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations. 

• Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs. 

• Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market. 

• Provide quality and efficient forensic science services for casework in the area of Forensic Patterns (eg. firearms, toolmarks, manufacturing marks, impressions and questioned documents).
• Conduct forensic examination of exhibits submitted to the laboratory by law enforcement agencies
• Prepare forensic reports and provide expert testimony in Court for the administration of Justice.
• Assist in/Lead research projects to develop and improve in the methodology, technology and quality aspects of Forensic Patterns.
• Attend crime scenes when required.

Job Requirements

• Background in Chemistry / Physics / Forensic Science / Materials Science Engineering or a relevant field.
• Good critical-thinking and problem-solving skills, with attention to details.
• Excellent written and spoken English and good oral presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Experience with programming languages such as MATLAB, R and Python is a plus.
• Highly motivated with a strong desire to serve the administration of justice.
• Ability to work independently and also collaborate withothers.

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

1. 1 Beautician

2. Attachment Roles - beautition 3.Duration (months) -6 months.

4. PMET/Non PMET - Non PMET

5. Total Training Allowance (Per mature individual) / month Mature, 40 years old and above (Onboarding year minus year of birth) $1,900

Responsibilities:

1. Perform a variety of beauty treatments, including but not limited to hair styling, manicures, pedicures, facials, and waxing.
2. Consult with clients to understand their beauty needs and preferences.
3. Provide expert advice on beauty and skincare routines.
4. Stay updated on the latest beauty trends, products, and techniques.
5. Ensure a clean and organized work environment.
6. Build and maintain a loyal client base through outstanding service.
7. Keep accurate records of client preferences and services provided.

Requirements:

* The ability to stand for extended periods.

* The ability to work under pressure.

* The ability to follow instructions.

* Excellent organizational and time management skills.

* Effective communication skills.

* Exceptional customer service skills.

* Patient and detail-oriented.

• Assist in the implementation and enhancement of the lot release framework/programme.
• Review submissions, manage technology transfers, and oversee test method setup and equipment qualifications for biologics testing.
• Perform testing, interpret and compile results, provide expert comments to clients, and support policy compliance.
• Conduct investigations, evaluate training programmes, and undertake projects for laboratory operations and/or publications.
• Develop new or improved test methods for accreditation, assess clients' needs, and participate in relevant professional development activities.
• Participate in local and oversea attachments, learning courses and seminars/conferences (with posters or oral presentation) relevant to the area of work.

Job Requirements

• Postgraduate qualifications in relevant disciplines.
• Minimum 5 years' experience in assay development, bioanalytics, or biotherapeutic development/manufacturing.
• Proficiency in method transfer, validation, and verification of bioanalytical assays.
• Proficiency in common biostatistics and analysis software preferred.
• Familiarity with government regulations for public health protection and relevant international guidelines and standards, such as ICH, USP, Ph.Eur. and ISO17025.
• Strong communication and interpersonal skills, ability to work independently and in a team, deliver results in a timely manner and a strong commitment to public health and safety.

Roles & Responsibilities

Responsibility:

* Conferring with clients to determine their hairdressing needs, preferences, and specifications.

* Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.

* Cutting, trimming, and shaping clients' hair as well as wigs, hair extensions, hairpieces, and toupees based on clients’ preferences and specifications.

* Shampooing, conditioning, and drying clients’ hair.

* Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.

* Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.

* Operating the cash register to process client payments when necessary.

Requirements:

* The ability to stand for extended periods.

* The ability to work under pressure.

* The ability to follow instructions.

* Excellent organizational and time management skills.

* Effective communication skills.

* Exceptional customer service skills.

* Patient and detail-oriented.

Health Attendant

CSSD (Central Sterile Supplies Department)

Roles and Responsibilities

• Stationed in the Central Sterile Supplies Department, you will be deployed to different stations- decontamination, assembly, inspecting, wrapping and sterilization of the dental instruments
• Clean and wash dental instruments
• Sort, assemble, protect, pack and label the dental instruments sets according to the checklist
• Perform validation and sterility tests
• Operating of washer (disinfector)/ steam sterilizer
• Document and verify sterilization loads
• Store and issue sterile instruments

Requirements

• Minimum PSLE and above
• Candidates with no prior experience but keen to learn are welcome to apply
• CSSD experience will be an advantage
• Comfortable with handling heavy loads/items up to 7-10kg
• Comfortable with staggered shift duties (730am-5pm) / (830am-6pm)

To Apply

To apply for this position, please email to: [email protected], and indicate the subject title as: Application for position of Health Attendant CSSD (Central Sterile Supplies Department)

We regret that only shortlisted candidates will be contacted. Thank you.

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Health Attendant

CSSD (Central Sterile Supplies Department)

Roles and Responsibilities

• Stationed in the Central Sterile Supplies Department, you will be deployed to different stations- decontamination, assembly, inspecting, wrapping and sterilization of the dental instruments
• Clean and wash dental instruments
• Sort, assemble, protect, pack and label the dental instruments sets according to the checklist
• Perform validation and sterility tests
• Operating of washer (disinfector)/ steam sterilizer
• Document and verify sterilization loads
• Store and issue sterile instruments

Requirements

• Minimum PSLE and above
• Candidates with no prior experience but keen to learn are welcome to apply
• CSSD experience will be an advantage
• Comfortable with handling heavy loads/items up to 7-10kg
• Comfortable with staggered shift duties (730am-5pm) / (830am-6pm)
• 
  

To Apply

To apply for this position, please email to: [email protected], and indicate the subject title as: Application for position of Health Attendant CSSD (Central Sterile Supplies Department)

We regret that only shortlisted candidates will be contacted. Thank you.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health:

Research Assistant (1 year, Mobile health (mHealth) projects)

We are looking for a full-time research assistant to support MOE-funded research as a project coordinator. He/she will be working under the Principal Investigator, Senior Research Fellow Dr. Su Park. Candidates need to be able to support in the recruitment of research participants, obtain informed consent from participants, collect data, assist in ethics application, track progress, and assist in preparing grant application and communicating with study participants. The candidate will closely work with the Principal Investigator and have the opportunity to gain hands-on experience in digital health research.

Responsibilities:

• Assisting with the administration and management of research projects, including recruiting and managing participants.
• Conducting research fieldwork, including surveys, in-depth interviews, focus group discussions, and participants observation.
• Preparation of meeting materials for stakeholders.

Qualifications

Requirements:

• BSc in a social science, life science, psychology, anthropology, or related disciplines
• Proficient in Chinese language is essential as the position will work with Chinese-speaking participants.
• Proven experience in conducting survey fieldwork or research data collection is a plus.
• Excellent written and oral communication skills
• Strong organizational and time-management abilities, as well as administrative skills to manage multiple tasks and meet deadlines
• Proficiency in technology
• Attention to detail and commitment to data accuracy and quality.
• Ability to communicate effectively with the elderly.

Applicants should include a brief statement of interest, CV, list of publications (if applicable) and the names and email details of 3 referees who may be contacted immediately if shortlisted.

Recruitment is open immediately and will continue until all positions are filled.

Qualifications

BSc in a social science, life science, psychology, anthropology, or related disciplines

About Us

Siena Health is an integrated healthcare company that focuses on making quality healthcare accessible and simple for all. We have thousands of satisfied customers and are pleased to be one of the highest-rated digital healthcare platforms.

Job Description

At Siena Health, the Product Development Executive is responsible for identifying and discovering products that bring benefits to our customers in all aspects of health and skincare. You will be involved with sourcing and also helping to develop products for us. This role is integrated with internal operations and works closely with counterpart suppliers and the marketing team.

Key Role and Responsibilities

The Product Development Executive will need to be in the know about market trends, consumer insights, and commercial viability of products and is always ready to discover unique products to expand our existing product line. You're also an outstanding project team player who is able to manage and coordinate our suppliers and marketing team to prioritize and launch products on schedule and within specifications.

You will be playing an active role:

• To maintain a master sourcing list to track potential and existing suppliers comparing lead time, cost, quality, and other specifications.
• To service and develop relationships with existing and potential suppliers.
• To be familiar with the regulatory requirements of products to launch in different markets.
• To maintain and check product documentation (ie: Certificate of Analysis, Material Safety Data Sheet, Final Artwork, etc.)
• To handle the procurement of medication, raw materials, packaging material, etc.
• To source for shipping logistics based on budget and lead time available.
• To lead research and generate technical product information for sales & marketing purposes
• To be responsible for expanding market share and exploring new business opportunities including exclusive distribution rights for products
• To manage the forecasting supply and demand of products.

To be successful in this role, you’ll need to be discovery-driven, be proactive, take initiative, and have a keen eye for unique products. You will also need to be knowledgeable in many areas such as different product regulations, logistics, and nutraceutical raw materials.

There is a huge amount of autonomy attached to these roles — we like to hire great people, provide them with the resources they need, and trust them to make great decisions.

This role is a training ground for individuals who will eventually become:

• Product Development Lead and/or Purchase Lead

As we continue our journey of building and scaling Siena Health, there will be opportunities to lead new ventures, markets, partnerships, and new distribution channels.

We’re looking for:

Your Experience

• At least 2 years in procurement / product development / supply chain & logistics
• Experience in healthcare / FMCG / nutraceutical / pharmaceutical industry

Your Skills

• Ability to speak and write in English fluently
• Excellent interpersonal and coordination skills
• Ability to multi-task, proactive, and take initiative

Why Siena Health?

• We’re one of the fastest-growing healthcare ventures in Asia
• Free annual medical screening and subsidized treatments

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health at the National University of Singapore (NUS):

Research Assistant (1 year)

We are recruiting a full-time Research Assistant to support the Principal Investigator, Associate Professor Natasha Howard, in the implementation and administration of research projects in the areas of health equity, infectious disease control, and global health.

Responsibilities:
The research assistant will focus on research and administration in infectious disease control policy and health system strengthening in the Asia region. This will include:
• Supporting qualitative and quantitative research, including contributing to design, implementation, analysis, and write-up of journal manuscripts and reports/policy outputs.
• Project management and administration for multiple research projects, including ethics review applications to NUS IRB and study country review boards, donor reporting, and liaison with relevant teams in NUS SPH and internationally.
• Assisting the PI in other day-to-day tasks as required.

Requirements:
• At least a Bachelor’s Degree in a relevant subject area.
• Excellent academic writing and communication skills in English.
• Experience of successfully managing multiple tasks concurrently.
• Strong qualitative and/or quantitative research skills and experience, including at least some experience with conducting or analysing semi-structured interviews, and capacity/interest to learn social science methodology.
• Highly organized and able to work effectively under pressure, use independent judgement, produce high-quality quality work, and problem solve within time constraints.
• Able to work independently as well as with a team.

Desirable:
• Degree or relevant experience using social science methodology.
• Experience with Atlas.ai/NVivo and R or similar, and capacity/interest to learn.
• Experience of research in global health and/or health policy and systems.

Only Singaporeans/SPRs/residents with existing right to work in the country may apply for this position.

Recruitment is open immediately and will continue until the position is filled. Applicants should send the following documents during the job application:
1. Cover letter highlighting career goals and relevant experience
2. Curriculum Vitae, containing details of three named referees

Qualifications

At least a Bachelor’s Degree in a relevant subject area.

Senior/ Assistant Manager, Service Transformation (MyChart Product Analyst)

As part of Group Service Transformation Office, the Senior/ Assistant Manager’s key role is to drive care transformation in NUHS by co-creating digital patient journeys and assessing the feasibility of leveraging MyChart for the shortlisted use cases. MyChart has been identified as a key tool for increasing patient engagement and activation. This supports a key thrust of the NUHS vision to deliver Incredible Care that is Digital as default. This role entails active user and stakeholder engagement to map out process workflows, participate in technical solutioning and lead change management efforts to drive MyChart adoption.

Reporting to the Head, Planning & Product Development Section, Group Service Transformation, you will:

Job Responsibilities

1. Support planning initiatives including, but not limited to preparing proposals, collating relevant technical info / statistics to guide decision making.
2. Perform independent research to identify new clinical features that bring value to app users and develop corresponding implementation plans.
3. Identify suitable platforms to reach out to different staff groups in each institution to conduct and support staff training (e.g., department meetings, clinic roll-calls, orientation etc.)
4. Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
5. Present concepts and designs to key stakeholders for review and iteration
6. Produce clear and comprehensive documentation on business requirements and ensure that the documents remain updated.
7. Harmonize development requirements and requests across public healthcare clusters.
8. Monitor the utilization and adoption of MyChart using Epic reports.
9. Collaborate with technical business analysts and system specialist teams to deliver digital solutions.
10. Coordinate and monitor roll-out of digital solutions across multiple touch-points.
11. Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows.
12. Manage internal stakeholder engagements and ensure that project plans are communicated timely.
13. Prioritize delivery of new/ existing features based on available app development resources and an understanding of the cluster strategic direction.
14. Support in ad-hoc/special projects assigned to Group Service Transformation.

Job Requirements

1. Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
2. At least 2 to 4 years of work experience, preferably in healthcare operations, nursing, or allied health..
3. Agile and innovative mind-set.
4. Excellent communication skills in presenting ideas and capable of leading stakeholder engagement sessions.
5. Proactive, with creative problem-solving skills.
6. Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions.
7. Passionate to be part of digital transformation in Healthcare.
8. Familiarity with NGEMR (Epic) is an advantage.
9. Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness.

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

Job Description

• Contribute to HR Specialist Services team in ensuring the timely and accurate HR related payment / reimbursement / manpower billing / honorarium processing for all the institutions and departments in NUHS.
• Ensure that the assigned service level agreement (SLA) and key performance indicators (KPIs) are consistently met.
• Execute the HR processing and ensure the services are delivered in line with NUHS policies and relevant Legislation requirement.
• Develop and maintain good working relationships with stakeholders (e.g. internal Shared Services cross teams, department admin and various institutions business partners).
• Propose appropriate improvements for work processes to raise the overall employee experience and efficiency.
• Perform any other assigned duties/projects.

Job Requirements

• Preferably 1 years of HR experience, fresh polytechnic graduates are welcome.
• Past working experience / knowledge in finance / payroll administration in healthcare will be an added advantage.
• Competent in MS Office (Excel & Word).
• Meticulous, independent, initiative with problem-solving and critical thinking skills
• Team player who is able to thrive in a fast-paced environment.
• IT Savvy and comfortable with the use of Microsoft Excel to handle large amount of data.
• Organised, meticulous and team player.

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

• Support HR-related inquiries received from employees via phone calls and email.
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Keep the HR Support Centre knowledge database updated.
• Prepare regular and adhoc reports for management analysis.
• Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
• Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
• Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
• Any other duties deemed reasonable and necessary by the business.

Candidate Requirements

• Diploma in Human Resource or Business-related discipline.
• IT savvy and comfortable with the use of Microsoft Office applications.
• Minimum 1 year of relevant experience.
• Able to manage high-volume activities and handle data confidentiality.
• Able to work under tight timeline and respond to changing priorities.
• Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
• Proactively look out for opportunities to enhance work efficiency and effectiveness.
• Able to think on your feet, problem solve effectively and respond positively to changing priorities.
• Organised, meticulous and proactive.
• Independent yet a team player with good interpersonal skills.
• Open to changes in job portfolio within HR shared service team due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

Senior Assistant Manager, Group Biomedical Engineering (GBME)

Overview and purpose of the position:

Reporting to HOD, the incumbent will be responsible in managing the manpower and resource arrangement for Group Biomedical Engineering (BME) department. This ensures Group BME staff are well trained and resources are available to provide safe and reliable medical equipment to all patient care areas across NUHS campuses.

Job Responsibilities:

• Identify, develop and implement training roadmap for staff
• Build new capabilities, knowledge and programme for staff
• Budget planning, expenditure utilization & monitoring
• Plan, direct and oversee the manpower planning and job rotation across Group BME

Job Requirements:

• At least a Diploma in Electronic or relevant Engineering course with at least 8 years of experience in service and maintenance of medical equipment.
• A Degree with at least 5 years of working experience.
• Prior experience working in healthcare institution is preferred.
• Good analytical and organisation skills
• Strong communication (both written and oral), problem solving, presentation, negotiation and interpersonal skills to work with various stakeholders
• Advantageous to have experience in contract management and billing process and/or basic understanding in Cybersecurity and IT network knowledge.
• Able to work under pressure in a fast-paced environment to meet deadlines.
• Adapatable and able to respond to changing and ambiguous situations.