Overview

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy. Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Assist with induction of new physiotherapists deployed to the workgroup
• Supervise students on clinical attachment
• Practice within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Assist in developing, promoting and marketing new clinical services
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars
• Actively update physiotherapy knowledge and skills

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• Team player
• 1-3 years of relevant work experience and full AHPC registration preferred

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

1. Job Purpose

The job-holder is responsible to assist the specialists in dental care delivery according to established hospital policies, procedures and standards of dental care and practices.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

• · Responsible for providing four-handed chair-side assistance to specialists in dental treatment and procedures for various disciplines.
• · Responsible for ensuring the instruments and materials are ready for each appointment, and ensure the proper maintenance of dental instruments.
• · Comply with Infection Control and maintains Infection Control Standards.
• · Comply with work safety regulations in handling of dental instruments and equipment.
• · Assist in cleaning, sterilising, sorting and packing of instruments in general sterilisation area.
• · Manage Inventory in assigned dental operatory and assist in stock ordering.
• · Assist with patient’s appointment.
• · Collaborate and co-operate with clinicians and other health-care providers in the smooth delivery of dental care and services.

2.2 Secondary Responsibilities and Duties (20%)

• · Participate in service quality activities.
• · Coach and guide the junior staff in dental assisting (For Dental Surgery Assistant role)
• · Assume additional responsibilities as assigned by Clinic Supervisor/ Clinic Manager.

3. Job Specification

• · Minimum NITEC Certification in Dental Assisting or Equivalent Qualification (For Dental Surgery Assistant role)
• · Minimum GCE “N” Level Certification
• · Proficient in computer skills (MS Office).
• · Possess good interpersonal and communication skills.
• · A team player and is also able to work independently.
• · A hands-on person with eyes on details.
• · Display compassion and have a positive and caring attitude.
• · Have strong interest in dentistry field

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive Assistant for NUHS@Home, you will play a vital role in providing administrative support to the Nursing team of NUHS@Home. You will be responsible for information management, training administration, project, audit and meeting coordination. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Primary Duties & Responsibilities
Information Management
• Maintain nursing competency checklists, policies and procedures and ensure these are reviewed and updated in a timely manner.
• Maintain confidential and sensitive information.
• Organize and manage files, documents, and records.
• Develop forms when needed.
• Be proficient with Microsoft office software and technology tools.

Training Administration
• Registration and enrolment: Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
• Classroom Set Up: Ensure appropriate classroom set-up for the training programs.

• Resource Allocation: Allocate resources such as training rooms, training materials, aids etc. for the training programs.
• Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
• Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics.
• Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained.
• Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers.
• Compliance: Ensure training programs meet legal and regulatory requirements especially those mandated by Singapore Nursing Board etc. to achieve required nursing training hours.

Secondary Duties & Responsibilities
• Provides administration support for onboarding and offboarding nurses such as IT and pass access.

• Support internal and external audits, including but not limited to licensing and accreditation.
• Perform secretariat roles for assigned committees.
• Perform planned activities such as Nursing Grand Round, Quality week events etc.
• Handle correspondences and coordinate meetings.
• Any other tasks as assigned by the Supervisor.

Requirements
• Diploma in any discipline

• Good computer literacy and conversant in MS Office
• Good written and verbal communication skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

(1) Overview and purpose of the position*

1) Responsible in overseeing the performance of outsourced maintenance service providers in mechanical services and systems for the hospital and ensure functionality as well as serviceable at all times.

2)To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.

3)To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.

4)To coordinate and support hospital’s A&A and minor works.

(2) Accountabilities*

(2) Related Performance Indicators

1) Strong culture of staff and leadership accountability

• Work closely with FM Institution Lead and Mechanical Lead, in building clear scope, expectations and deliverables for the Mechanical team as well as planning for specialty training and develop the capabilities of Mechanical Team members.
• As a Subject matter expert to assist the Mechanical Lead in ensuring team members understands their scope.
• Work closely with team members, service provider and specialist vendors on system breakdown investigations, inspections, audits, review of maintenance program, etc.
• To lead / provide support in the investigation of incident/system failure to determine root cause of failure as needed.
• To participate and support in audits that the hospital subscribes to.

2) Contract management, evaluation, negotiation, and execution

• Manage Mechanical systems contracts to ensure timely renewals and contract requirements are fulfilled.
• Ensure timely renewal of authority licencing.
• Ensure processes are in accordance and compliance with Audit Compliance, NUHS Contract Management, Procurement and Finance Policies and Process.

3) Manage Managing Agent, vendors and liaison with authorities as well as communication to stakeholders

• To respond and support the maintenance agent and vendors in mitigating and recovery of critical system failure or incident.
• Work closely with Admin on compilation of contract documents, such as agreement, checklist, warranties, etc.
• Monitor vendors’ performance, deliverables and Key Performance Indicators (KPIs) are as per contract awarded.
• Perform invoice verification against works completed for timely processing of invoices.
• To ensure repair to reported system fault and breakdown are carried out in a timely manner.
• To carry out monthly analysis to Mechanical systems breakdown and recommend improvement plan as needed.
• Filing and documentation recording of all authorities’ correspondences.
• Conduct internal audits to check on non-compliances, identify gaps and follow-ups till closure.
• Represent Mechanical Team as the liaison party on authority matters.

4) Developing and implementing procedures, policies and checklists

• Review and update Standard Operating Procedures (SOP) and working instructions on a regular basis.
• Develop and harmonise trade related SOPs, Preventive Maintenance Checklists and working instructions with the cluster institutions for alignment to prevailing Singapore Standards / Code of Practices and/or industry best practices for benchmarking.

5) Asset Management

• Plan and oversee Mechanical system upgrades/improvements or replacements before their expiration or its end of life.

6) Projects

• Project Manager or render support to Project Managers for improvement works to existing hospital facilities such as renovation and retrofitting, replacement of system infrastructure and improvement initiatives to existing specialized systems and hospital facilities.
• Prepare Approval To Purchase (ATP) and Approval To Award (ATA) papers for Preventive Maintenance Contracts and projects.

7) Knowledge management

• Maintain good documentation (e.g records of all contracts, reports, agreements, check lists) with FM Admin team to ensure full compliance.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Minimum three (3) years of relevant experience in management of mechanical systems operations. (Note: Minimum 8 years for Diploma Holders)
• Experience in Fire Safety/ Alarm System, Medical Gas/ Vacuum System, Lift and Escalator System, Pneumatic Tube System, Mechanical Automation system is advantageous.
• Health care experience is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.

Position title: Product Development and Management Executive

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.

• Preferably with some experience in product development/ management in the dietary supplement and health food industry.

• Product/ project management experience; planning & time management experience.

• Travelling is expected.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

JOB DESCRIPTION

• Follow Workplace Safety and Health policy and procedures.
• Identify WSH non-compliance, unsafe work conditions and practices.
• Conduct routine checks and work activities.
• Carry out initiatives to support WSH programmes.
• Conduct emergency response plan.
• Conduct safety inductions and orientations.
• Respond promptly to incidents and accidents.

JOB REQUIREMENTS

• At least 2 years of work experience relevants to the work to be carried out by a WSH Coordinator.
• Posses knowledge of Work Safety and Health Act.
• Have a working experience in construction activities such as piling and ground engineering works.

Key Responsibilities:

• Safety Management:Develop, implement, and monitor HSE policies and procedures in accordance with local and international regulations.
  Conduct regular site inspections and risk assessments to identify hazards and recommend corrective actions.
  
• Training and Awareness:Organize and deliver HSE training sessions for all employees and subcontractors.
  Promote HSE awareness through campaigns, workshops, and safety meetings.
  
• Incident Investigation:Lead investigations of accidents and near misses, documenting findings and recommending improvements.
  Maintain incident reports and analyze data to identify trends and areas for improvement.
  
• Compliance Monitoring:Ensure compliance with legal and regulatory requirements related to health, safety, and the environment.
  Prepare and submit required reports to regulatory agencies and management.
  
• Environmental Management:Assist in the implementation of environmental management practices to minimize waste and emissions.
  Conduct environmental audits and ensure compliance with environmental regulations.
  
• Emergency Response:Develop and implement emergency response plans and conduct drills to ensure readiness.
  Coordinate with emergency services and ensure proper communication during incidents.
  
• Continuous Improvement:Promote a culture of continuous improvement in HSE practices across the shipyard.
  Stay updated on industry best practices and regulatory changes.
  

Qualifications:

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, or related field.
• Minimum 3-5 years of experience in HSE roles, preferably in the shipbuilding or maritime industry.
• Familiarity with local and international HSE regulations.
• Strong communication, organizational, and leadership skills.
• Proficient in Microsoft Office Suite and HSE management software.

Key Competencies:

• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to safety and environmental standards.
• Excellent interpersonal skills to interact with diverse teams and stakeholders.

Working Conditions:

• Work is performed in a shipyard environment, which may include exposure to noise, machinery, and outdoor conditions.
• May require occasional overtime or weekend work for training and emergency response.

Key Responsibilities:

• Safety Management:Develop, implement, and monitor HSE policies and procedures in accordance with local and international regulations.
  Conduct regular site inspections and risk assessments to identify hazards and recommend corrective actions.
  
• Training and Awareness:Organize and deliver HSE training sessions for all employees and subcontractors.
  Promote HSE awareness through campaigns, workshops, and safety meetings.
  
• Incident Investigation:Lead investigations of accidents and near misses, documenting findings and recommending improvements.
  Maintain incident reports and analyze data to identify trends and areas for improvement.
  
• Compliance Monitoring:Ensure compliance with legal and regulatory requirements related to health, safety, and the environment.
  Prepare and submit required reports to regulatory agencies and management.
  
• Environmental Management:Assist in the implementation of environmental management practices to minimize waste and emissions.
  Conduct environmental audits and ensure compliance with environmental regulations.
  
• Emergency Response:Develop and implement emergency response plans and conduct drills to ensure readiness.
  Coordinate with emergency services and ensure proper communication during incidents.
  
• Continuous Improvement:Promote a culture of continuous improvement in HSE practices across the shipyard.
  Stay updated on industry best practices and regulatory changes.
  

Qualifications:

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, or related field.
• Minimum 3-5 years of experience in HSE roles, preferably in the shipbuilding or maritime industry.
• Familiarity with local and international HSE regulations.
• Strong communication, organizational, and leadership skills.
• Proficient in Microsoft Office Suite and HSE management software.

Key Competencies:

• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to safety and environmental standards.
• Excellent interpersonal skills to interact with diverse teams and stakeholders.

Working Conditions:

• Work is performed in a shipyard environment, which may include exposure to noise, machinery, and outdoor conditions.
• May require occasional overtime or weekend work for training and emergency response.

Roles & Responsibilities:

- 5 Days|8 hour Rotating Shift (7am to 3pm or 130pm to 930pm)

Responsibilities:

• Maintain the Appearance and Safety of the Fitness Floor;
• Lead engaging Pilates Reformer group classes and private sessions
• Provide personalized instruction and modifications to ensure safe and effective workouts
• Educate clients on the benefits of Pilates and proper technique
• Maintain a positive, motivating, and supportive environment for all participants
• Stay up to date on the latest Pilates methods, trends, and industry best practices
• Assist with covering Receptionist's role with admin duties
• Actively seek out opportunities to improve the appearance of the equipment and facility;

Requirements:

• Ability to demonstrate effective group reformer instruction;
• Capable of using a contemporary approach to classical exercises;
• Focus on customer service, including professional and effective communication skills;
• Experience teaching group classes;
• Currently holds or pursuing Personal Training Certification
• Must be available to work a variety of work hours including day, evening, weekends and holidays;
• Must represent oneself in a professional, ethical and respectful manner at all times;
• Lead private Pilates Sessions;
• Knowledge of MS Office Suite;
• Learn/develop signature class formats;
• Vast knowledge of current group fitness trends;
• Available to work a flexible schedule including nights, weekends and holidays;
• Assist in cross-discipline team-building efforts;
• Clean designated group exercise room pre/post class.

Phillip Wain has been a leader in fitness and beauty industry for over 30 years in Asia Pacific. In complete luxury and privacy, members experience quality services including gym, group exercise, personal training, studio Pilates and Gyrotonic, facial, slimming, massage, spa and nutritionist’s advice. We aim to provide the ultimate health and beauty solution to members with our luxurious facilities. To cope with our growth and expansion plan in our fitness department, we are inviting dynamic individuals to join our fast growth team.

Pilates Instructor

Responsibilities:

• Deliver private sessions to members, and monitor members' progress with regular physical assessments
• Recognize individual clients' needs and plan safe and effective movement programs using Pilates Methods on Pilates Matwork and comprehensive Pilates
• Achieve personal targets in clients’ visits and service goals
• Provide high quality customer service, and maintain professionalism at all times
• A strong work ethic including motivation to help members make lifestyle changes
• Regular update on skills with continuing education
• Ensure that service areas, equipment and supplies are maintained in an orderly and safe manner

Requirements:

• Recognized international Pilates certificates, e.g PMA, NCPT, Polestar Comprehensive Pilates, Ron Fletcher Pilates, Stott Pilates or equivalent certifications
• Relevant work experience of minimum 2 years is required
• Good commercial sense, excellent communication skills and tactful in dealing with people at all levels
• Dynamic, resourceful, team player and able to articulate objectives in a compelling manner
• Require to full-fill minimum hours, and work days include some weekends and public holiday

Remuneration & Benefits:

• Attractive monthly guaranteed commission up to 3 months for new staff
• Attractive basic salary + service comm + performance incentive schemes
• Monthly meal & punctuality cash allowance
• Staff discount on meals
• Pampering monthly treatment benefit (for female staff only)
• Staff discounts on skincare of international brands and sports boutique
• Annual leave and statutory holidays
• Induction training on physical assessment and fitness screening

Interested applicants are invited to apply with detailed resume of your qualifications, experience, current & expected salary.

www.phillip-wain.com

• MNC Company
• Basic $5000 - $6000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF

Job Responsibilities:

• Interpret applicable Legal, Singapore Standards, Code of Practice & other requirements and implement & provide directions for compliance.
• Develop, maintain and periodically test out emergency response, Organize & conduct CERT audit and other emergency response relevant drills.
• Liaise with local authorities for all EHS issues, Licence renewal and represent the RC/SICA and other relevant meetings.
• Manage all EHS incident and non-conformance investigations and track corrective and preventive actions to closure.
• Organize risk assessments, site inspections and industrial hygiene and environmental samplings as well as implement or direct risk reduction and control measures.
• Conduct and organize EHS audits, trainings, meetings and promotional programs to increase employee awareness and knowledge.
• Establishing EHS objectives & Targets and its management Programme for continual improvement.
• Contractor management on In-house & SDM (Shutdown Maintenance) activities.
• Should have strong awareness on Safety Case implementation as well as Mitigative Measures for Safety Critical Events (SCE) in Major Hazard Industries (MHI).
• Establish good communication with all level and function within the organization.
• Assist in the adhoc assignment or project assign by management.
• Spearhead continual improvement projects for HSE.
• Work with HSE department in organizing Annual Safety Campaign.
• Liaise with local authorities for all EHS issues, License renewal and represent the RC/SICA/SORT and other relevant meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Chemical Engineering
• At least five years of primary experience handling safety responsibilities within HSE department
• At least 3 years of working experience in the oil or petrochemical industry. Preferably experienced in Jurong Island
• Must be a Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF
• Good command of English (spoken and written)
• Experience with ISO14001/ SS651(ISO45001) management systems

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

This role assists to deliver professional and quality services in accordance with financial reporting standards.

The role:

• Handle full spectrum of AP / AR, GL, reconciliations, monthly books closing.
• Prepare financial reports, and schedules accurately and timely.
• Process invoices, payments, staff claims.
• Record sales from client management systems and ensure AR collections are reconciled promptly and accurately.
• Follow up actively with relevant parties on AR/AP Aging to ensure proper and timely closure.
• Manage accruals, prepayments, fixed assets and inventory.
• Prepare GST filings.
• Support internal team in reporting, audits and tax.
• Carry out improvised procedures, implement necessary internal control processes.
• Manage intercompany transactions, inter-group expense recharging, project accounting, etc.
• Liaise with clients and relevant stakeholders for all statutory and regulatory requirements to ensure compliance.
• Involve in new ERP system testing and implementation
• Any other duties as instructed by the supervisor or the management.

The person:

• Accounting Diploma/Degree or equivalent.
• Min 2 years of related working experience.
• Ability to meet deadlines within service level agreements and work independently with a high degree of accuracy and efficiency.
• Self-motivated, meticulous, hands on and proactive team player.
• Good communication and interpersonal skills
• Proficiency in financial software and tools, including Excel.

Massage parlour and Foot reflexology attending and participating in meetings and trainning seassions. • Brief and remind guest of Covid 19 safety measure. • Ensuring a clean, safe and well organised spa facility. • Setting up spa and work stations ensuring cleaniness, tidyness and hygene standards are met during shift. • Sterilizing of equitments and area. • Accompanying guest to and from treatment room. • Consulting with client to identify the appropriate massage service.

• Provide the massage services listed in the brochure. • Maintaining records and filling documentation. • Complying with all applicable standarts, rules and regulations.ASS

STATEMENT OF PURPOSE

The Aftercare Case Manager will support the KTPH PsyMed team by providing comprehensive support and guidance to clients with psychiatric disorders during their transition from hospital setting to community-based services.

• Practicing case management in line with the established inclusion/exclusion criteria.
• Co-developing clinical pathways, workflows, escalation protocols, and patient stratification with input from multidisciplinary teams.
• Applying clinical expertise and resource knowledge to identify and refer patients to appropriate support services.
• Ensuring effective information flow among stakeholders, serving as a point of contact between KTPH and community partners.
• Facilitating regular case discussions with stakeholders to co-create solutions with the aim of achieving optimal patient outcomes.

Case Management

• Screen and identify suitable patients for enrollment into the Aftercare program based on established criteria.
• Collaborate closely with patients to assess needs and preferences for aftercare, ensuring active involvement in care planning.
• Provide psychoeducation and support to patients and families regarding treatment options and community resources.
• Serve as a point of contact for consulting physicians regarding patient concerns or updates.
• Review care plans (including medication management and therapy referrals) to ensure transitional support. Monitor follow-up appointments to ensure continuity of care and address barriers to attendance, if any.
• Cultivate strong partnerships among stakeholders and harness their collective resources and expertise to address patients’ complex needs and facilitate comprehensive support services for transitioning patients.
• Guide patients’ seamless reintegration into the community by coordinating tailored care plans and facilitating access to stability and recovery services.
• Foster proactive collaboration with multidisciplinary teams and stakeholders to ensure effective patient care across healthcare settings, promoting long-term recovery and well-being.
• Conduct home visits and interact with patients’ family members/caregivers when needed.
• Empower patients to manage their mental health effectively and make informed decisions about their care.
• Participate in discussions and case conferences with community partners to share knowledge and best practices.

Data Management and Administrative Duties

• Maintain accurate and confidential records of assessments and screenings for patients in electronic health record systems (EPIC), ensuring completeness and compliance with privacy regulations.
• Utilize data management tools to analyze trends and patterns in patient outcomes and program effectiveness.
• Generate reports to communicate findings and guide quality improvement initiatives.
• Conduct regular audits to ensure data integrity and compliance with regulatory standards.
• Oversee intake and assignment of referrals from hospital clinicians to the Aftercare program.
• Coordinate with community partners to streamline the referral process and ensure smooth transitions for patients.
• Schedule and organize meetings, conferences, and case discussions.
• Ensure timely communication and collaboration among participants.

JOB REQUIREMENTS

• Knowledge – Mental Health, Behavior science, suicide assessment and intervention, case management principles, familiarity with professional and technical emerging knowledge, community resources and governmental policies that impact the patients and basic counselling techniques.

1. Skills – good interpersonal communication, advocacy, problem solving and administrative duties.
2. Communication skills: to be able to communicate effectively and listen actively. Case managers must also be aware of nonverbal communication cues and be able to read nonverbal cues with patients.
3. Interviewing skills: to be able to evaluate the patients’ needs. Case managers need to be able to formulate questions, record client information and answer patients or family members’ questions promptly.
4. Teaching skills: to be able to help patients develop skills and knowledge to improve their life situation. Case managers need to help patients develop social skills, regain independence, identify and build coping strategies etc.
5. Advocacy Skills: case managers have to engage in advocacy on behalf of their patient. Case managers may attempt to resolve conflicts between patients and services providers and work towards protecting the best interests of the patients.
6. Organisational skills: Case managers have to be adept at planning and organisation to ensure service delivery to their patients in a timely manner.
7. Aptitude for teamwork and ability to work well with diverse groups, from other professionals to patients’ family members. Case managers don’t work alone to help their patients improve their quality of life. Instead they help patient achieve their goals as part of a much larger team.

Personal characteristics

1. Desire to help others: case managers must have a strong desire to help others or the negative aspects of the job can quickly lead to burnout.
2. Patience – case managers have to deal with a lot of red tape in the course of programs/ service implementation and in supporting patients.
3. Empathy: to be able to identify with the struggles patients are having.

Education and Experience

• Degree or equivalent experience – Degree in Psychology, Counselling, or NursingYears of Experience: 3-4 years in a mental health, either in community or healthcare environment.

Our Client is one of the world's largest providers of products and services forthe evolving needs of the energy industry.

Scope of Work

• Reports to senior HSE employee at project or work site.
• Apply nursing principles directed toward conserving the health of workers and maintaining a safe and healthful environment in an occupational setting
• The primary focus is on promotion, protection and restoration of workers’ health within the context of a safe and healthy work environment
• Work to maintain optimum levels of health, reduce absenteeism, reduce medical disabilities, and contain medical costs
• Assist in proper treatment for minor injury or illness and assists in determining and arranging proper disposition of employees as to hospital, physician, home or return to work
• Perform medical surveillance activities such as medical examination as per MOM requirement’s
• Assist in the determination of real and potential health problems and hazards in the workplace, as well as providing solutions and training for the mitigation of the hazards
• Tasks performed include calibration and maintenance of equipment, providing technical advice, participating in training, incident reporting and investigating and general administrative duties
• Interface with work groups and multidisciplinary teams to achieve above listed goals

Requirements

• Degree in Nursing with at least 2 years of related experience
• Must be registered with the Singapore Nursing Board (SNB) and have a valid Practicing Certificate (PC)

**Please note that transportation will be provided (pick up from home to work location)

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.”

EA Licence No: 93C4403

EA Regn No: R1326974

About ght

ght provides exceptional support and technical expertise to help our clients resolve complex issues efficiently. We are committed to offering on-site solutions, advanced engineering support, and a responsive customer service experience.

Job Summary

As a Customer Service Engineer at ght, you will play a pivotal role in supporting our customers by delivering top-tier on-site technical assistance, managing equipment servicing, and responding to inquiries efficiently. You will collaborate closely with our engineering and customer service teams to diagnose issues, provide solutions, and ensure customer satisfaction.

Key Responsibilities

• On-Site Technical Support: Travel to customer locations as required to perform diagnostics, maintenance, and repair of equipment.
• Customer Assistance: Act as a primary point of contact for customers seeking technical help. Provide prompt and professional responses to customer queries and concerns.
• Problem Solving: Analyze technical problems, identify root causes, and implement effective solutions in a timely manner.
• Collaboration with Engineering Teams: Work closely with our engineering teams to address recurring issues and communicate customer feedback.
• Documentation & Reporting: Accurately document service activities, issues encountered, and resolutions for tracking and future reference.
• Proactive Maintenance: Conduct preventive maintenance and perform scheduled inspections to help minimize equipment downtime.
• Training and Education: Educate customers on equipment usage and provide guidance on maintenance best practices.

Qualifications

• Educational Background: Diploma or degree in Engineering, Information Technology, or a related field.
• Experience: Minimum of 3-5 years in a technical support or customer service engineering role.
• Technical Skills: Proficiency in troubleshooting, diagnosing, and repairing equipment.
• Customer Service Orientation: Strong interpersonal skills with a focus on customer satisfaction.
• Problem-Solving Abilities: Analytical mindset with the ability to troubleshoot and resolve issues independently.
• Communication Skills: Good verbal and written communication skills.
• Flexibility: Willingness to travel to customer sites as needed and work outside of standard business hours when required.

Added advantages and skills

• Industry Certifications: Relevant certifications such as CompTIA, ITIL, or manufacturer-specific certifications are a plus.
• Multilingual Abilities: Proficiency in additional languages is beneficial for supporting a diverse customer base.
• Experience with Pharmacy automation or IT Systems: Familiarity with pharmacy operation or

Benefits

• Competitive salary and performance-based incentives
• Opportunities for professional growth and development
• Health insurance and other employee benefits

Who we are

Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems.

The vision for Amplify Health is to be a leading digital health technology and integrated solutions business. We aim to be a trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

As Head of Risk & Compliance, you will lead, own and be accountable for the end-to-end Risk Management Framework and its effective implementation across business and in accordance with the Board and regulatory requirements.

You will have business reporting line to the Amplify Health Chief Financial & Operating Officer with functional reporting to AIA.

How you would make a difference

Risk Governance:

Design, implement and continuously enhance Amplify Health’s Risk Management Framework as well as lead and embed Risk Management Framework by working as a second line of defence, for all categories of risk, in all parts of the business.

Develop, maintain and utilise risk and compliance frameworks, policies, standards, and applicable laws to help guide decision making.

Define the risk appetite, risk tolerance which allows to achieve business outcomes.

Establish and assess the adequacy of internal risk controls and monitor that the Business is operating within limits and policies.

Strong Risk Culture:

Instil risk ownership amongst business leaders to promote proactive, positive, risk culture, which is embedded and aligned with the business, and contributes to protecting company’s reputation and assets

Develop and implement ongoing communication and training to embed a strong culture of risk, compliance and ethics.

Risk Management:

Provide quality advice, insight and support to CEO and the Leadership Teams on new initiatives, key projects from compliance, regulatory and risk perspectives. This includes, but is not limited to, providing security and control review on major technology initiatives to ensure that the security standards and requirement are met, and risk mitigation are appropriately implemented

Identify and proactively manage the key risks, with the corresponding controls embedded in the respective policies & standards. Work with business functions on risk treatment plans and monitor execution status.

Embed technology risk framework and processes for governance, risk and control, and help establish a forward looking / proactive view on emerging technology risks and opportunities.

Perform ongoing monitoring of regulatory developments, with a focus on those related to data privacy, protection and security, and provide feedback to functional owners as and when appropriate to address the relevant regulatory requirements.

Annual risk & controls assessment reviewing Amplify Health’s key risks and controls within the business and their operating effectiveness.

Risk Disclosure:

Effective communication of risk and compliance matters including timely, complete and accurate reporting and/or escalation in accordance with relevant protocols, including regular reporting to board and relevant management committees

Oversee and manage the relationship with regulatory authorities and any other relevant external parties.

What you need to be successful

· At least 15 years of relevant work experience in Operational Risk, preferably in Technology Risk Management area

· Deep and broad technology understanding on emerging and current standards and best practices regarding security and technology platforms.

· In depth understanding of enterprise technologies (Cloud, DevOps etc.).

· Strong knowledge of Technology Risk Standards and Industry Standards frameworks as well as relevant of regulatory requirements.

· Experience in design and implementation of enterprise policy frameworks including policy / technical writing expertise an advantage.

· Relevant hands-on data analytics expertise leveraging common tools and platform allowing the deep analysis and proactive identification of emerging risk and control issues an advantage.

· Knowledge of relevant programming languages / tool sets such as Python, PowerBI, PowerApps, Office 365 etc an advantage.

· Knowledge in data privacy, data management regulations, laws and rules in Singapore and the region an advantage

· Experience in a startup an advantage.

· Broad business experience and acumen with deep understanding of operational processes, business complexities and interdependencies.

· Extensive stakeholder management experience, people leadership experience.

· Understanding of the regulatory environment as well as key legislation impacting on business activities.

· Relevant certifications an advantage, i.e. Certified in the Governance of Enterprise IT (CGEIT), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC).

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Position:

Tech-Enhanced Learning Instructor- ICT Trainer

ICT Trainer for Primary and Secondary Education

Location: Jurong East, Sengkang, Tampines, Upper Changi
Salary: $3,000 - $3,600

About the Role:

Are you passionate about technology and education? Join us as an Tech-Enhanced Learning Instructor, where you will inspire primary and secondary school students by delivering innovative and interactive technology training programs.

Key Responsibilities:

• Curriculum Development: Craft and implement tailored curricula that enhance digital literacy and ICT skills across various age groups.
• Engaging Workshops: Conduct hands-on workshops and interactive lessons, sparking students' interest and participation in technology.
• Student Assessment: Monitor and evaluate student progress, providing constructive feedback to enhance their learning journey.
• Collaborative Support: Partner with educators to integrate ICT into the classroom, offering guidance on educational technology tools.
• Stay Ahead of Trends: Keep abreast of the latest ICT education trends and technological advancements to continually refine training materials.
• Extracurricular Initiatives: Organize exciting extracurricular activities, such as coding clubs and tech competitions, to cultivate a passion for technology among students.
• Community Engagement: Connect with parents and the school community to promote the value and benefits of ICT education.

What You Need to Succeed:

• A Bachelor's degree in Information Technology, Education, or a relevant field.
• Proven experience in teaching or training, ideally within a school setting.
• Strong familiarity with current ICT trends and educational technology tools.
• Excellent communication and interpersonal abilities.
• A collaborative spirit, thriving in team-oriented environments.

Why Join Us?

• Competitive Compensation: Enjoy a salary that reflects your expertise and dedication, along with opportunities for professional development.
• Innovative Environment: Work in a dynamic setting focused on educational innovation, where your ideas can flourish.
• Make a Difference: Play a vital role in shaping students’ learning experiences and empowering the next generation with essential ICT skills.

If you're ready to ignite students' passion for technology and transform their learning experiences, we want to hear from you! Apply today and embark on a fulfilling journey of education and innovation.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Healthcare Redesign department (HCRD) is responsible for driving technology-enabled care transformation in Alexandra Hospital, to deliver quality healthcare that is safe, efficient, and value-driven. We will be launching a new digital health service that will leverage on wearble technology data to provide digital health coaching.

We are seeking a highly motivated and experienced Care Coordinator (Digital Health Coach) to join our team. The Care Coordinator (Digital Health Coach) will be responsible for providing virtual coaching and support to individuals looking to improve their health and wellness.

Job Responsibilities*

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources
• Use data and analytics to track participant progress and adjust plans as needed
• Monitor participant adherence to the program and encourage continued participation
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges
• Communicate effectively with participantss via phone and nudges
• Maintain accurate and confidential client records
• Consolidate and routinely update the list of exisiting acitivties available within Queenstown community and amongst partners
• Stay up-to-date with the latest digital health technologies and trends

Requirements*

Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc

Those with Nitec in Nursing and has relevant working experience in clinics will be considered.

• 1 - 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients
• Organised with strong problem solving and analytical skills
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage
• Passion for health and wellness and desire to help others improve their well-being
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting
• Willingess to learn and adapt to new technology
• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook
• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Purpose:

The Deputy Director, Healthcare Redesign Department, is responsible for driving the implementation and adoption of technology-enabled care transformation within Alexandra Hospital. Reporting to the Clinical Director, the Deputy Director will work closely to provide intellectual and organizational leadership and to build the capabilities to execute the department’s strategic goals.

Key Responsibilities:

1. Leadership and Strategy:Provide leadership in the development and execution of strategic initiatives aimed at transforming healthcare delivery through innovative technology.
   Collaborate with the Clinical Director and other stakeholders to align departmental goals with the broader objectives of Alexandra Hospital.
   Oversee the translation of clinical research and innovation into practice and policy, focusing on pragmatic and effectiveness-implementation hybrid trials.
   
2. Stakeholder Engagement:Engage with a diverse range of internal and external stakeholders to build capacity within the health system for the effective implementation of technology-enabled care models.
   Facilitate collaboration across various departments and with external partners to ensure the successful adoption of new care models.
   
3. Project Management:Lead the planning, execution, and evaluation of projects related to healthcare redesign, ensuring that they are completed on time and within budget.
   Manage cross-functional teams, ensuring clear communication and coordination across all project phases.
   Develop and implement methods for monitoring and evaluating the effectiveness of care transformation initiatives.
   
4. Data and Knowledge Management:Strategize the use of clinical and administrative data to generate real-world evidence that informs practice, policy, and research.
   Lead efforts in knowledge translation, ensuring that data-derived insights are effectively communicated to inform clinical decision-making and policy development.
   Oversee the development of clinical guidelines and evidence synthesis to support healthcare transformation initiatives.
   
5. Education and Capacity Building:Establish and manage programs for education and capacity-building within the hospital, ensuring that staff are equipped to engage with and implement new technologies.
   Provide mentorship and guidance to team members, fostering a culture of continuous learning and innovation.
   

Qualifications:

• Advanced degree (Master's or Ph.D.) in Healthcare Management, Public Health, Health Services Research, or a related field.
• Over 15 years of experience in healthcare administration, research, or a related field, with a focus on healthcare system performance and innovation.
• Proven track record in leading cross-functional teams and managing large-scale healthcare projects.
• Experience in health system performance strategy, particularly in the context of translating research into practice.
• Strong communication skills and the ability to engage with stakeholders at all levels.

Skills:

• Strategic thinking and leadership
• Project management and organizational skills
• Strong analytical and data interpretation skills
• Knowledge translation and evidence synthesis
• Stakeholder engagement and collaboration

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.