Job Responsibilities:

• Technical Helpdesk
• Issue Management
• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents
• Prepare issues statistic for reporting purposes.
• Prepare daily, weekly and monthly report Daily monitoring
• Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Saghana Sithara | Registration Number: R1550224

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Process all suppliers invoices and credit notes related to inventory by verifying against GRN and PO.
• Monthly revaluation of foreign currency payables.
• Check and ensure all the expense/travel claims are according to the policy and with proper authorisation.
• Coding all suppliers invoices and employee expense claims to the correct expense type.
• Process weekly and monthly payments for staff claims and local suppliers by generating the csv file for upload to bank.
• Prepare monthly payment proposal for foreign suppliers and coding of accounting entries for payment made.
• Issuing of cheque with approval from Finance Manager/Accounting Manager
• Prepare accounting schedules such as Goods-in-transit, Accrued Receipt, Stock Return Outwards.
• Prepare adjustment journal for correction-Assist in monthly and year end closing and during audits.

Requirements:

• Minimum Diploma/Degree in Accountancy with at least 2 years of Accounts Payable experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customer and document in Thai language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities:

• Observe and perform detail investigation in up-coming product problems in close cooperation with the Workshop Manager.
• Provide support to workshop on matters related to product and repair technology with information, advice and practical assistance when necessary.
• Report product problems according to Principal guidelines and push for solution.
• Plan and purchase mandatory diagnostic equipment and special tools recommended by Principals.
• Responsible for the quality of service and repair work performed.
• Responsible for conducting both in-progress and final QC of vehicles.
• Responsible to monitor workshop carry forward vehicles & thruput are within capacity
• Liaison with the manufacturer on all matter related to workshop.
• Responsible for conducting test drive.
• Responsible for the use, maintenance and proper condition of tools and workshop facilities.
• Assist Workshop Manager on any ad hoc tasks assigned.

Requirements:

• 3 years experience in supervisory role in vehicle workshop environment.
• Hands-on experience in vehicle maintenance and repairs of European marques with Supercars preferred.
• Good diagnostics repair skills, including electrical and electronics
• Must have master technician certificate
• Must be willing to travel overseas

Job ID: L445355V

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Roles and Responsibilities

• To support planning, administration, and technical support of Windows and VM capabilities including capacity uplift, compliance remediation, upgrades and patching consultancy for Constellation.
• Systems Engineering and Administration is responsible for planning, administration, and technical support of operating system capabilities. Includes designing, developing, and troubleshooting or debugging software programs for enhancements and new products. Software tools include operating systems, networks, utilities, and web resources

Requirement and Skills

• Candidate should at least have 3-5 years’ experience in a financial industry and operate a sizeable amount of Windows servers on VMware.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Sales Specialist (Security Systems) / Sales Consultant
• Working Location: Yishun
• Working Hours: 5.5 days (Mon to Fri, 9 am to 6 pm; Sat, 9 am to 12.30 pm)
• Salary Package: Up to $3,000 (Basic) + $600 (Car Allowance) + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Contact prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

APPLY NOW!!!

• Minimum NITEC in any discipline.
• At least 1 year of experience in security systems: CCTV, door access, and other security products.
• Preferred with tender experience.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65902 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.

Roles & Responsibilities:

• Attending to general inquiries from, phone calls, WhatsApp & emails
• Work closely with inter-department for any relating matters
• Preparation of documents and reports when required
• Performing administrative duties and any other duties as assigned

Requirements:

• Customer-oriented and possess excellent telephone etiquette
• Good team player who is able to work independently with minimal supervision
• Ability to multi-task; a self-starter to learn new things/ skills
• Relevant experience in call center, healthcare, or customer service industry will be advantageous

Work week:

• Office hours. 5.5 work day week. Monday to Friday. Saturday half day

Our client is a Manufacturing MNC Industry. They are looking for a HR Specialist to assist their team for the next phase of their business. They are located in East - Easy accessible.

Responsibility:

• Manage performance appraisal and bonus review.
• To establish L&D policies and corporate training guidelines.
• Lead the development and execution of learning program strategies.
• Manage end-to-end learning initiatives, update policies, and support employee development and engagement.

Requirements:

• Min Bachelor's degree in HR management, business administration, or a related field.
• Minimum 3 years experience in handling L&D
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

Email Address: [email protected]

EA License No. 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Shenton Way

Working Days: Monday - Friday (8.30am - 6pm)

Summary:

You will be required to work in a team to process payroll for multiple cycles (main & off-cycle). At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely salary pay-outs. Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.

Job Description:

• Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.
• Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
• Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
• Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

Requirements:

• Proficient in Microsoft Excel and preferably with knowledge of SAP.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 1 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience in Level 1 and 2 support
• Experience in support regional countries is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Our client is a Global MNC, one of the leading players in the Pharmaceuticals sector. Due to business needs, they are now recruiting a Sourcing Specialist (Indirect) to be part of their team for ongoing transformation projects. They are located in the West – easily accessible

Note: This is a 1-year contract position, renewable and convertible.

Responsibilities:

• Responsible for the sourcing and management of the assigned category of materials within the Indirect function
• Participate in the entire Source to Pay process flow for the designated category being assigned
• Establish/Attain performance objectives to enhance overall delivered commodity expenses and quality
• Implement/Improve the company’s procurement initiatives and processes, seeking feedback on the effectiveness of the company’s procurement programs
• Acquire materials/components through requisition checks, obtaining the necessary quotations, and issuing the required RFP/RFQ
• Conduct the necessary bid analysis for the company, and handle/oversee the whole process, from contracting to the awarding of tenders
• Identify alternative supply sources in the event where the current vendors/suppliers are insufficient
• Coordinate procurement activities with stakeholders from various departments to maintain healthy inventory levels
• Handle/Oversee the cost and scope of the company’s assigned subcontracts to ensure optimal quality and value
• Update/Maintain all purchasing-related master data (eg. Contract, Source list, and Current Prices etc.)
• Oversee compliance with respect to the company’s procurement policies, and participate/oversee the necessary vendor qualifications
• Standardize the company’s procurement procedures, and manage the various supplier relationships and scorecards
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Supply Chain Management or other relevant field of studies
• Minimum 3 years of relevant sourcing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Main Responsibilities

• Give support to the Regional Communications Manager in the implementation of all regional internal and external communication activities within the Region, aiming to build and protect the company’s reputation with key audiences, wherever LDC operates.
• Work alongside local and/or regional teams to follow through on communication activities and deliverables, in line with communication strategies supporting business objectives.
• Work hand-in-hand with the global communication team to implement or amplify global initiatives within the Region, as well as raise visibility of local/regional initiatives in other geographies, as relevant.
• Manage relationships with external providers, especially existing partner agencies supporting day-to-day activities such as collaterals production, creative design, translation, photography, video production, etc.

Experience

• Corporate communications professional (university degree or equivalent) with 5+ years of experience of in-house corporate communications or as part of a communications consultancy.
• Capable to work with people of different seniority levels within the company (managerial and operational), understanding and conveying the value that communications can add to engage internal/external audiences and support business purposes.
• Must be a quick learner, especially in understanding business and industry matters/issues, as well as internal and external communications tools, to quickly assess/recommend suitable communication strategies and tactics to support diverse objectives.
• Experiences in developing a variety of internal and external communication materials (press releases, Q&A documents, fact sheets, key messages documents, news articles, etc.)
• Experiences in sourcing and writing content for different communication channels, understanding and adapting style to the purpose of each channel, and ensuring consistency with the company’s identity and narratives.
• Ability to follow corporate guidelines in terms of writing style, brand guidelines, internal approvals, etc.
• Experiences in coordinate meetings / processes involving multiple participants and/or stakeholders.

Other skills & competencies:

• Good proficiency with CMS (esp. Word Press and SharePoint) email marketing platform (Mailchimp) and design tools (esp. Adobe CC) preferred.
• Ability to embrace the company’s purpose and corporate values, and have a strong commitment to positioning LDC as a leading player in its sector, reflecting the company’s commitment to sustainability throughout the value chain, and acting as a steward of LDC’s identity and over 170-year heritage.
• Be flexible and have good interpersonal skills to build effective relationships with stakeholders from different professions, countries and cultures.
• Need to strictly observe internal procedures, recognizing the impact of communications on the company’s reputation among internal/external audiences.
• Ability to think creatively, with the agility to propose solutions to unexpected issues / evolving circumstances.

Languages:

• Good mastery of written & spoken English required / other languages a plus

Academics

• Degree in Communications, Business Management, Public Relations or Social Sciences or related fields of study.

Responsibilities:

• Develop and implement strategic initiatives for quality coordination and testing, ensuring alignment with organizational goals.
• Identify and propose effective solutions to address quality-related issues, fostering continuous improvement in processes.
• Conduct thorough inspections of vehicles, maintenance processes, and repair work to verify adherence to quality standards.
• Ensure that vehicles are maintained in a safe and reliable manner, aligning with industry regulations and safety protocols.
• Collaborate with relevant stakeholders to communicate and implement quality standards effectively across the organization.

Requirements:

• Minimum Diploma or Bachelor's Degree in a relevant field
• Minimum 1 year of experience within the similar capacity.
• Keen interest in automotive-related work is highly preferred.
• Proficiency in relevant quality assurance processes will be an added advantaged.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Provide technical consultation and pre-sales support for SEA projects including site survey, client meeting, technical presentation, system demo, etc.
• Ensure accurancy on all the system configuration and quotes.
• Provide technical training or briefing for SEA sales team.
• Ensure to meet services quality standard and policies.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training and continuous improvement.
• Stay updated on industry trends and practices.

Requirements

• Diploma in Information Technology or equivalent
• At least 2 - 3 years of pre-sales/ technnical sales support experience with security or electronic project implementation
• Familiar with security access control system, CCTV and alarm system products / systems

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

AXTRO, a leader in Internet-of-Things and smart health technologies, is seeking a Retail Operations Specialist who is adaptable, organized, and dedicated to exceptional customer service. This role is central to the effective management of our retail and operational activities, spanning a diverse product range.

Key Responsibilities:

• Retail Sales Management: Oversee walk-in retail sales, ensuring high levels of customer satisfaction.
• Customer Support: Handle customer inquiries across multiple channels, providing prompt and accurate information.
• Inventory Management: Monitor and report on inventory levels, maintaining accuracy and availability of stock.
• Vendor Liaison: Coordinate with third-party service centers for product replenishments and repairs.
• Reporting: Update stock levels and return rates, aiding in inventory planning and quality management.
• Operations and Project Support: Actively participate in the logistical and operational aspects of various projects.
• Order Processing: Assist in the efficient packing and fulfillment of online and B2B orders.
• Technical Support: Provide basic troubleshooting for our product range and prepare service reports.
• Team Collaboration: Work closely with team members to support and improve operational procedures.
• Logistics Coordination: Manage courier, logistics, and shipment bookings for timely and cost-effective delivery.

Qualifications:

• Experience in retail sales and customer service.
• Proficiency in inventory management and logistics.
• Technical knowledge with a willingness to learn about new products.
• Strong communication and teamwork skills.
• Ability to adapt to a fast-paced and evolving work environment.

Eligibility:

• This position is open to Singaporeans and Singapore Permanent Residents only.

Why Join AXTRO?

AXTRO offers a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact in the health and wellness sector. Be part of an innovative team leading the way in smart health and IoT technologies.

Position Overview:

The Client Relationship Specialist plays a pivotal role in establishing and nurturing strong relationships with clients for equipment leasing and related services. This role is responsible for developing and executing strategies to attract and maintain valuable client relationships.

Key Responsibilities:

• Conduct thorough market research to identify potential clients and target industries.
• Develop and implement client engagement strategies and lead generation initiatives.
• Collaborate with the marketing team to create compelling content and promotional materials that resonate with clients.
• Build and nurture client relationships by providing tailored solutions and exceptional customer service.
• Monitor and report on client acquisition efforts, satisfaction, and overall relationship health.

Qualifications:

• Bachelor's degree in marketing, business, or a related field.
• Proven experience in client relationship management, lead generation, or a related role.
• Strong knowledge of marketing and sales strategies.
• Excellent communication and relationship-building skills.
• Data-driven decision-making abilities.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 15,000 people globally.

The incumbent will support the Regional Communications Manager in coordinating various internal and external communication activities in LDC’s SSEA Region. S/he will work directly with the Regional Communications Manager and collaborate frequently with global communication team members, interacting with regional and local managers / teams.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Main Responsibilities

• Give support to the Regional Communications Manager in the implementation of all regional internal and external communication activities within the Region, aiming to build and protect the company’s reputation with key audiences, wherever LDC operates.
• Work alongside local and/or regional teams to follow through on communication activities and deliverables, in line with communication strategies supporting business objectives.
• Work hand-in-hand with the global communication team to implement or amplify global initiatives within the Region, as well as raise visibility of local/regional initiatives in other geographies, as relevant.
• Manage relationships with external providers, especially existing partner agencies supporting day-to-day activities such as collaterals production, creative design, translation, photography, video production, etc.

Experience

• Corporate communications professional (university degree or equivalent) with 5+ years of experience of in-house corporate communications or as part of a communications consultancy.
• Capable to work with people of different seniority levels within the company (managerial and operational), understanding and conveying the value that communications can add to engage internal/external audiences and support business purposes.
• Must be a quick learner, especially in understanding business and industry matters/issues, as well as internal and external communications tools, to quickly assess/recommend suitable communication strategies and tactics to support diverse objectives.
• Experiences in developing a variety of internal and external communication materials (press releases, Q&A documents, fact sheets, key messages documents, news articles, etc.)
• Experiences in sourcing and writing content for different communication channels, understanding and adapting style to the purpose of each channel, and ensuring consistency with the company’s identity and narratives.
• Ability to follow corporate guidelines in terms of writing style, brand guidelines, internal approvals, etc.
• Experiences in coordinate meetings / processes involving multiple participants and/or stakeholders.

Other skills & competencies:

• Good proficiency with CMS (esp. Word Press and SharePoint) email marketing platform (Mailchimp) and design tools (esp. Adobe CC) preferred.
• Ability to embrace the company’s purpose and corporate values, and have a strong commitment to positioning LDC as a leading player in its sector, reflecting the company’s commitment to sustainability throughout the value chain, and acting as a steward of LDC’s identity and over 170-year heritage.
• Be flexible and have good interpersonal skills to build effective relationships with stakeholders from different professions, countries and cultures.
• Need to strictly observe internal procedures, recognizing the impact of communications on the company’s reputation among internal/external audiences.
• Ability to think creatively, with the agility to propose solutions to unexpected issues / evolving circumstances.

Languages:

• Good mastery of written & spoken English required / other languages a plus

Academics

• Degree in Communications, Business Management, Public Relations or Social Sciences or related fields of study.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Open Systems Specialist

Job Requisition Number: JR22532

Job Level: 3 – 5 years of relevant experience (L2)

Location : Singapore

Key Skills: WIN, VM

Job Objectives

This is for the purpose to backfill one SME (TS) who has converted to Perm staff. The scope for this SME is to support current and upcoming Constellation’s Plan and Run activities including installation, upgrade, patching, compliance remediation and troubleshooting VM and Windows related issues.

Key Responsibilities

l To support planning, administration, and technical support of Windows and VM capabilities including capacity uplift, compliance remediation, upgrades and patching consultancy for Constellation.

l Systems Engineering and Administration is responsible for planning, administration, and technical support of operating system capabilities.

l Includes designing, developing, and troubleshooting or debugging software programs for enhancements and new products.

l Software tools include operating systems, networks, utilities, and web resources.

Key Requirements

l Candidate should at least have 3-5 years experience in a financial industry and operate a sizeable amount of Windows servers on VMware.

l Candidate should have a good overall command of occupational English.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Our client is a listed company in marine and shipping industry Due to their current expansion plan, they are looking for a Payroll Executive to join their HR Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Payroll Executive:

• Handling all aspects of monthly employee compensation, such as taxes, bonuses, and CPF contributions.
• Ensuring accurate and timely payroll processing.
• Staying updated on statutory changes and implementing them in the system.
• Collaborating with the Finance department and government authorities.
• Managing employee benefits, medical claims, and documentation.
• Acting as a point of contact for auditors and insurers.
• Taking on other tasks as required.

Requirements:

• Diploma or Degree related field
• Experience in full spectrum payroll processing
• Experience with Timesoft

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

Join our Business Quality team as a QMS Specialist based in our Singapore office at Tai Seng. You will play a crucial role in ensuring medical device regulatory compliance for products released to the market and oversee Singapore quality management system maintenance and continuous improvement initiatives.

What you will do

• Document controlImplement and coordinate local Document Control according to internal and legal requirements, such as ISO 13485.
  Ensure adherence to global documents while minimizing local documents, ensuring they align with global standards.
  Participate in and moderate local change board meetings.
  Train and consult team members on Good Documentation Practices (GDP) and process requirements.
  Conduct local meetings to inform stakeholders about document revisions or new releases.
  Maintain a local overview of Quality Management System (QMS) documents, including archiving and revision control.
  Track QMS Change Requests and perform reviews and approvals of revisions or new documents.
  
• Quality Improvement TeamCoordinate and support local Quality Improvement Teams (QIT), acting as the QIT leader.
  Document and archive input from Quality Improvement Team Meetings.
  Follow up on action items resulting from Quality Improvement Team Meetings.
  
• Quality Representative (QS)Prepare and coordinate local Management reviews.
  Act as a Quality Management (QM) Auditor, conducting internal audits.
  Establish, consult, and train management and employees on the Quality System.
  
• Local Training OfficerImplement the training concept locally based on global requirements, additional regulatory requirements, and ISO 13485 standards.
  Train administrators on the training tool.
  Maintain data alongside administrators and update the training matrix in case of revisions.
  Track training status, monitor Key Performance Indicators (KPIs), and perform data analysis.
  Archive quality-relevant training records as needed.
  
• Local Audit ManagementServe as the main contact person for all internal and external Quality Management System (QMS) audits in Singapore.
  Coordinate, prepare, and follow up on audits, aligning plans and agendas with auditees and auditors.
  Coordinate logistical aspects, including organizing facilities and following up on audit findings and improvements.
  
• Ad HocSupport APAC countries on Doc. Control, Training, Product Registration
  

What you bring

• 3 years of relevant experience in QMS within the Medical Device Industry
• Eagerness and willingness to learn, demonstrating a proactive approach to professional development.
• Team Player and ability to perform effectively under pressure delivering high-quality results even in challenging situations.
• Internal Auditor Qualification

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Responsibilities:

Reporting to the Head of SA (Special Application, previously known as Special Original Equipment), you will be responsible for:

• Identifying and developing business potentials in new market segments.
• Developing new distribution structures and improving existing channels.
• Managing and implementing business development plans or projects cross functionally to maximize or realize business opportunities.
• Developing and executing sales strategies and business development plans in the assigned regions to meet company’s aggressive growth and revenue plan.

Requirements:

• Degree in Mechanical or Electrical Engineering or its equivalent.
• Is passionate, independent, meticulous, takes initiative and possesses strong enthusiasm to succeed.
• Excellent interpersonal and communications skills.
• Good team player, able to work effectively cross functionally to achieve desired results.
• Ability to travel within region (40%).

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23748

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024