• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Summary

Responsible for overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved.

Mandatory Skill-set

• Minimum 5 years of experience in incident and problem management within a large organization;
• Excellent communication skills, capable of conveying complex information clearly;
• Strong interpersonal abilities to manage customer relationships effectively;
• Analytical mindset with the ability to navigate complex technical and process-related issues;
• Self-driven and capable of working independently.

Desired Skill-set

• Experience in a regulated industry is preferred;
• ITIL 4 certification is preferred;
• Experience with ServiceNow is advantageous.

Responsibilities

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

A leading technology organisation is seeking an AI Product Manager to join their team.

Your Company

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Your new role

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively. Plan, design and oversee developer events, work closely with vendors and external parties
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Great Technical foundation on AI technology, experience in product management

What you'll need to succeed

• 7-8 years plus product manager experience , strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Excellent opportunity to join a well-reputed international financial institution that is looking to hire a Senior Regulatory Compliance Manager for its APAC Compliance team. This is an expansion headcount and since the organisation is aggressively growing there will be opportunity for professional growth. This can be a team lead or an individual contributor role depending on the candidates preference and skill sets.

Job Responsibilities:

• Provide business and regulatory compliance advice and guidance to business units and senior management
• Update policies, procedures and controls to meet regulatory requirements of MAS.
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Advising on business expansion, innovative products, customer transactions and regulatory issues in APAC i.e. Singapore and Hongkong
• Perform compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• Assist in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

The Successful Applicant:

• Minimum 10 years of experience in regulatory compliance in financial services or regulatory environment
• Work experience in audit firms, banks, brokerages or financial services firms
• Professional certification in compliance is advantageous
• 
  

Please reach out to Suhani Malhotra at [email protected] for a confidential discussion.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No : 23S2077

Registration No : R1770166

Job Description

• Leading the project team in the delivery of the construction project ;
• Managing the construction project activities, budget and resources in order to meet the construction timeline without compromising quality and safety ;
• Scheduling and providing appropriate plans for the construction project ;
• Liaising with and directing the works of sub-contractors employed on the project ;

Job Requirement

• Minimum 5 years of experience as Construction Manager in condominium /mixed development projects ;
• Degree in Engineering or Construction related degree

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Roles & Responsibilities

• Work with various teams and Project managers (for applications) to plan, update and review infra setup and delivery plans.
• Review and advise in technical resource planning, risk management of infra technical delivery plans and activities to meet regulatory requirements and IT standards/guidelines.
• Manage and coordinate with Vendor to complete the required setup/projects.
• Identify and coordinate other team's resources (eg. e2P) for project execution and/or infra setup activities.
• Proactively plan and track the delivery schedule.
• Promote teamwork and skills transfer between staff.
• Prioritize delivery of assigned tasks.
• Meet agreed timelines.
• Delegate and distribute work effectively.
• Manage the deployment of hardware/software and support activities on new and existing infrastructure systems.
• Supervise vendor technical RE/SE in the system support and maintenance activities for DR related activities.
• Promote teamwork and motivate project team members.
• Distribution works and monitor progress.
• Identify manpower requirements and recommend recruitment on relevant team members.
• Project activities deployment to support smooth technical operations.

Requirement Skills:

• Diploma/Degree in computer science or related field with working experience of at least 5 – 8 years or more depending on standard of qualification.
• Relevant experience and knowledge in IT Infra Project Implementation and Operations.
• 6 - 10 years’ relevant working experience in Financial Institutions.
• 1 - 2 years’ experience or exposure to Dev Ops project implementation.
• Technical skills in IT infrastructure (network, servers, database, application servers).
• Technical skills in Cloud Architecture/Service, DevOps platform.
• Strong technical and analytical skills.
• Good analytical and trouble shooting skills.
• Good communication skills – written and verbal.
• ITIL, IT Operations, Project Methodology & Tools (e.g. PMP/PRINCE2).
• Knowledge in Agile Methodology in Project Management.
• Knowledge in Internet technology and web/mobile based applications.

• Diploma/Degree in computer science or related field with working experience of at least 5 8 years or more depending on standard of qualification.
• Relevant experience and knowledge in IT Infra Project Implementation and Operations.
• 6 - 10 years of elevant working experience in Financial Institutions.
• 1 - 2 years experience or exposure to DevOps project implementation.
• Technical skills in IT infrastructure (network, servers, database, application servers).
• Technical skills in Cloud Architecture/Service, DevOps platform.
• Strong technical and analytical skills.
• Good analytical and troubleshooting skills.
• Good communication skills written and verbal.
• ITIL, IT Operations, Project Methodology Tools (e.g. PMP/PRINCE2).
• Knowledge in Agile Methodology in Project Management.

• Check our product on: https://gangel.org/#/
• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Key Responsibilities

• Acquire new clients and secure potential commercial and government projects

• Lead business development by identifying and developing new opportunities to grow the company's portfolio and market influence.

• Handle sales enquiries for commercial and government projects

• Meet with clients to determine requirements & needs.

• Tender Submission and price negotiation with clients.

• Schedule workflow to meet client requirement for handover date.

• To work closely with designers, project managers, qs team and purchasing team to achieve high-quality project completion, taking care of clients and delivering projects seamlessly.

5 days/ week including weekends and Public holiday

Shift hours: 930am- 7pm / 1030am-8pm

Job Responsibilities

• Ensures accuracy in cashiering duties, operates the P.O.S. machine, and handles cash efficiently.
• Keeps retail shelves fully stocked and replenished.
• Provides product knowledge and assists guests with gift selections.
• Identifies and communicates merchandising opportunities to management.
• Assists with monthly inventory stock takes.
• Supports the execution and maintenance of all visual displays in the shop.
• Ensure accuracy of order confirmations and invoices from suppliers.
• Coordinate with the manager to verify retail prices and ensure alignment.
• Track and follow up with suppliers to ensure timely deliveries.
• Address issues by liaising with suppliers and stores.
• Monitor stock levels of key items, manage weekly replenishments, and follow up with re-orders as needed.

Job Requirements

• At least 1 year of relevant experience in the retail industry.
• Proficient in Microsoft Excel and Office.
• Strong sense of urgency, with the ability to multitask and adapt to changing needs.
• Excellent communication and interpersonal skills, with a willingness to learn.
• Able to work independently, effectively, and reliably.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Reports to Sous Chef
• Responsible for the daily food preparations and duties assigned to meet the set standard and qualities.
• Key responsibilities such as to work according to the menu specifications.
• Prepare the daily mis-en-place and food productions (Cold / Western Kitchen / Local cuisines)
• Keep up to date with the new products and recipes.
• To assist in all stations when required
• Practice cleanliness, wastage and cost control well.
• Training and uniform will be provided
• Any other ad-hoc duties as assigned.

Requirements:

• Possess relevant experience or professional qualifications.
• Able to work independently & a good team player.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans & PR are welcome to apply.
• Good interpersonal and communication skills.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

We are seeking a skilled and enthusiastic Chef De Partie to join our Pastry team. You will be responsible for preparing a variety of delicious pastry-based confectioneries. This includes measuring ingredients, baking goods, adding finishing touches, and ensuring adherence to hygiene and safety standards. Additionally, you will support food and beverage operations and actively contribute to maintaining a positive and professional work environment.

Job Description :

• Prepare and bake a variety of pastry-based confectioneries according to recipes and standards.
• Accurately measure and weigh ingredients.
• Ensure compliance with hygiene, safety, and quality standards at all times.
• Support food and beverage operations as needed.
• Contribute to continuous improvement initiatives within the pastry workstation.
• Communicate effectively with team members and escalate customer feedback through appropriate channels.
• Maintain a clean and organized work area.

Requirements:

• Proven relevant experience or have worked in similar role.
• At least 2 years of experience in similar capacity.
• Knowledge of pastry-making techniques and baking methods.
• Familiarity with hygiene and safety regulations in a kitchen environment.
• Strong attention to detail and ability to follow recipes accurately.
• Excellent communication skills and ability to work well in a team.
• Ability to work efficiently in a fast-paced environment.
• Singaporeans & PR only.
• Possess relevant professional qualifications.
• Able to work independently & a good team player.
• Good interpersonal and communication skills.
• 6 days work week.
• Be willing to work on shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Guest Relations & Front Office team is the first point of contact for our guests on their journey with us—this role is central to the curation of exceptional and unforgettable experiences.

You’ll be in charge of:

• Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
• Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Communicating efficiently on room status, room status tracking, all locations, and rates
• Establishing and implementing expected guest programs and professionally handle guest requests and questions
• Actively improving hotel standards by providing relevant information such as customer feedback
• Carrying out daily front desk operations
• Ensuring that all guests receive a positive first and last impression at The Warehouse Hotel

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

We are seeking a skilled and enthusiastic Pastry Cook to join our team. As a Pastry Cook, you will be responsible for preparing a variety of delicious pastry-based confectioneries. This includes measuring ingredients, baking goods, adding finishing touches, and ensuring adherence to hygiene and safety standards. Additionally, you will support food and beverage operations and actively contribute to maintaining a positive and professional work environment.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression

Job Description:

• To ensure smooth production of pastries & bakeries daily
• To be responsible for the high standard food quality & maintain consistency
• To make recommendation to upgrade the quality & presentation of food & menus
• To be able to display pastries & bakeries in an organized manner
• Any other ad-hoc duties as assigned.

Requirements:

• Singaporeans & PRs only.
• Possess relevant Diploma in Culinary/Bakery/Pastry or relevant qualifications.
• At least 1-2 years of experience in a similar capacity in the Hospitality industry.
• Positive attitude and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Houskeeper Job Description:

The Housekeeping Department in a hotel can indeed be defined as the operational department primarily responsible for the cleanliness, maintenance, and aesthetic upkeep of various areas within the hotel. This department plays a crucial role in ensuring that the physical aspects of the hotel meet high standards of hygiene, cleanliness, and presentation. Here is a breakdown of the responsibilities typically associated with the Housekeeping Department:

Guest Rooms: Housekeeping is responsible for cleaning and preparing guest rooms for incoming guests. This includes changing bed linens, replenishing amenities, vacuuming, dusting, and ensuring that the room is in a pristine condition.

Public Areas: The department maintains the cleanliness of public areas such as lobbies, corridors and elevators. These areas are often the first points of contact for guests, so their cleanliness is vital for creating a positive impression.

Back Areas: Housekeeping also oversees the cleanliness and organization of the hotel's non-public areas, which are essential for the smooth functioning of the hotel. This includes storage rooms and staff areas.

Laundry and Linen: Managing the hotel's laundry facilities and ensuring that there is a constant supply of clean and well-maintained linens and towels for guest rooms and public areas.

Aesthetic Upkeep: Apart from cleanliness, the department is responsible for ensuring that the hotel's overall appearance is aesthetically pleasing. This involves arranging furniture, decor, and maintaining a visually appealing environment.

Maintenance Reporting: Housekeeping staff often report any maintenance issues they come across during their duties. This information is crucial for the maintenance department to address any repairs promptly.

Stock Management: Keeping track of cleaning supplies, amenities, and linens to ensure that there are no shortages and that inventory is well-maintained.

Training: Training and supervising housekeeping staff to perform their tasks efficiently and maintaining high standards of cleanliness and hygiene.

The Housekeeping Department plays a significant role in ensuring that guests have a comfortable and pleasant stay. Their efforts contribute to the overall guest experience and the hotel's reputation.

Job Requirements:

- Minimum 1 year experience in a housekeeping role.

- Ability to work independently and as part of a team.

- Attention to detail and a strong work ethic.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- Candidate must be able to work on weekends and public holidays.

- Able to commit OT when required.

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Job Descriptions

· Attending to complaints and reporting any breakdown of services within the hotel premises promptly.

· Servicing and repairing all electrical and mechanical equipment, including meters, starters, switch gears, fittings, wiring, vacuum machines, cables, and other electrical-operated machines throughout the hotel.

· Installing new starters, wiring, cables, sockets, conduits, exhaust fans, doorbells, television sets, automatic doors, light fittings, and other electrical equipment as needed.

· Maintaining and repairing all mechanical and electrical (M&E) equipment, including air-conditioning and refrigerated equipment, sanitary, steam, hot and cold-water fittings, and pumps, to ensure they are working efficiently throughout the hotel.

· Running new wiring and cables, installing electrical fittings, lighting points, power points, fuse boxes, isolators, etc., as required.

· Inspecting and replacing all fused lamps inside and outside the hotel, including grounds and garden lights.

· Following a schedule to service the air conditioning systems to ensure optimal performance.

· Ensuring compliance with building and fire safety regulations and following established maintenance strategies and company policies to maintain a safe environment.

· Coordinating with other departments for smooth operations and communicating effectively with supervisors and colleagues regarding maintenance status and issues.

· Managing inventory for spare parts and ensuring adequate stock levels to minimize downtime.

· To assist with light housekeeping work when required.

· Performing any other tasks as assigned by immediate supervisor or management.

Requirements

· Candidates should have 1 to 2 years of experience in facilities and building maintenance to demonstrate a basic understanding of the field.

· At least an ITE NITEC, Higher NITEC, GCE 'N' Level, GCE 'O' Level, or Diploma qualification.

· Preferably to have hospitality background.

· Able to work effectively as part of a team, collaborating with colleagues to ensure the smooth operation of facilities and building maintenance tasks.

· Able to do shift work and work on weekends.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us.

We offer opportunities for career stability and advancement. We welcome you to join us!

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Roles & Responsibilities:

• Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.
• Fulfill buffet and runner responsibilities when assigned.
• Adhere to daily checklists for restaurant cleaning and stocking procedures.
• Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.
• Stay informed about daily soups, specials, and featured drinks.
• Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.
• Ensure all food and beverages in good order before serving to guests.
• Effectively communicate orders to the captain and verify accuracy.
• Handle equipment with care and diligence.
• Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.
• Perform any additional duties as assigned from time to time.

Requirements:

• Possess a minimum of GCE 'N' or 'O' level qualifications.
• Possess WSQ Food Safety and Hygiene Level 1.
• Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

As a Captain, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in bars.

Job Descriptions:

• To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service
• Assist in preparation, table set up and ensure the proper handling of all operating equipment
• Responsible for providing friendly, excellent service to all guests
• Ensuring cleanliness and timely service are rendered to the guests at all times
• Anticipating guest’s needs and preferences
• Have thorough knowledge of the bar menu.

Job Requirements:

• Able to work on rotting shifts including weekends and public holiday
• Pleasant disposition with good interpersonal skills
• Customer-focused approach and a strong sense of patience.
• Able to work in a fast-paced environment.

Primary Responsibilities

• To greet all Guests and all visitors in a warm and welcoming manner
• To attend to ‘Guests’ arrival and departure.
• To attend to Guests’ arrival by assisting with registration and by explaining the Hotel’s facilities and services and by allocating rooms as booked.
• To use Guests names at all times.
• To allocate accommodation to Guests as booked and to ensure it is suitable for them.
• To attend to any Guest enquiries.
• To acknowledge all guests at Reception counter whether busy or free (eye contact & body language).
• To ensure Guest satisfaction is achieved at all times.
• To accurately handle cash, credit cards, cheques and vouchers as settlement of Guest accounts.
• To bid farewell to Guests
• To assist Guests requiring foreign exchange services.
• To assist Guests with safety deposit requirements.
• To take and convey messages for Guests
• To maintain key security.
• To maintain guests property security.
• To post dockets to Guest accounts.
• To optimise sales and occupancy by promoting the hotel and its outlets.
• To take reservations for accommodation.
• To refer any complaint to the Senior Guest Service Agent or Assistant Manager.
• To liaise with Housekeeping regarding Guests requests for extra beds, baby cots and any other accommodation request.
• To maintain stationary levels as required.
• To monitor hotels occupancy status and to check availability.
• To be fully familiar with all hotel emergency procedures.
• To maintain a clean, hygienic and tidy work area.
• To be aware of current hotel events, hotel facilities and services available to hotel Guests and attend to Guests request for information.
• To attend all staff and training meetings when directed by the Front Office Manager.
• To report any potential health or safety hazards promptly to the Front Office Manager / Duty Manager.
• To ensure all duties are carried out in line with the hotel policy, with high standards of personal appearance, personal hygiene, correct uniform and name badge as outlined in the staff handbook.
• To carry out any other duties when directed by the Front Office Manager / Duty Manager.

Job Highlights

• We provide equal opportunities to learn and develop skill sets
• We identify and build our talents
• We foster friendly working relationships built on mutual trust

*We regret only shortlisted candidates will be notified.

*This role is for 2 properties - Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Preparing, cooking and presenting for Hotel Restaurant.
• Managing and training any cooks working with you.
• Helping the Sous Chef and Head Chef to develop new dishes and menus.
• Ensuring your team and you have high standards of food hygiene and follow the rules of health and safety.
• Monitoring portions and waste control to maintain profit margins.

Requirements:

• Possess relevant professional qualifications.
• At least 2 years of experience in similar capacity.
• Able to work independently & a good team player.
• 5 days work week, in rotating shifts
• Good interpersonal & communication skills.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans & PR only

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified