1. Manage a team of ground crew

2. Team communication in working dynamics

3. Manage and handle query and trouble-shoot

4. Monitor service quailty

5. Plan schedule and duty

6. Drive efficiency and effectiveness in the team

7. Ensure procedures and process in place

8. Maintaining quality and standards

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

As part of the team, you will ensure process efficiency by supporting your supervisor to work with stakeholders to review, design and automate patient’s billing and collection journey for EGH. You will manage the billing and collection workflow which will incorporate national initiatives such as NBS, EPIC etc. You will also develop Patients’ Receivables dashboard and provide meaningful insights for credit management.

Your responsibilities also include design and development of the work instructions for on-the-job training contents. You will establish Policies and Procedures and Standard Operating Procedures relating to Finance for efficiency, effectiveness, and compliance.

In addition, you will participate and contribute ideas / solutions to Workgroups / Committees and evaluate solutions for best outcome. You will provide secretariat support and assist in patient’s journey requirements assigned with clear project objectives, timeline and key milestones established. You will also complete systems implementation and UAT testing.

Requirements

• Bachelor’s degree in Business Administration or equivalent
• Minimum 6 years of related working experience preferably in a healthcare setting
• Proficiency with Microsoft Office applications
• Knowledge in Data Analytics tools such as Tableau etc is preferred
• Able to work in a dynamic and fast paced environment
• Team player with the ability to build and sustain relationships with diverse set of stakeholders in a fluid environment and a growing organisation
• Systematic and meticulous in work
• Adept at handling complex, ambiguous and challenging situations
• Must be fully vaccinated against COVID-19

Brief description of the Restaurant

From a single establishment, Les Amis Group has gone from strength to strength, capitalising on its commitment to quality in food, wine and service, to venture into other cuisine styles and concept. Today, Les Amis Group has 25 concepts, 1 virtual concepts and 38 restaurants in Singapore, and multiple overseas concepts including joint ventures and franchises in Hong Kong, Myanmar, Vietnam and Indonesia, with more expansion plans in the pipeline.

With award-winning concepts ranging from high-end French and Japanese restaurants to midmarket concepts offering Italian pizzas, Vietnamese noodles and authentic French bistro dining. Les Amis Group is undisputedly one of Singapore’s most influential and well-respected restaurant groups.

Les Amis is a group built on values of excellence, humility, inclusiveness, integrity and teamwork. Whether they are in fine-dining, Asian cuisine or casual dining, all our employees uphold the same values and fulfil a one-company approach to all that we do, from the relationships we build with our business partners and to the experience our guests and customers have at every touch-point across the Les Amis Group.

Job Descriptions

As a Business Partner, you will provide consultative advice and end-to-end support to a selection of concepts under your charge; developing, communicating, and executing HR policies, processes and metrics that support the achievement of the Group’s business goals.

• Be the central point of contact for Heads of Concepts and employees alike; providing guidance on the application of Group HR policies, procedures, and standards.
• You will maintain an effective level of business literacy about the Concept’s performance, its midrange plans, and its culture, and be highly competent in building relationships with management heads and employees of each concept as well as Group heads, to influence and facilitate change.
• As a domain expert in Talent Acquisition and Talent Management, you will be responsible for providing leadership in the area of Talent Acquisition, Employer Branding, and Talent Management – formulating HR strategies that deliver value to employees as well as the business This would include ownership of strategic projects, overseeing a range of activities to ensure departmental operational efforts are productively managed through to execution.

# Strategic Planning

• Assist the Heads of Concepts and Departments in the manpower budgeting and forecasting cycle and process (which forms part of the operating budget) for the Concepts under your charge.
• Work closely with Group Heads of Departments, Head(s) of Concepts, to ensure alignment on human capital policies, talent development initiatives, employee engagement programs.
• Produce timely management reports and provide quality counsel on human capital issues/matters to management, at the Group and Concept level, to facilitate and enable decision-making.
• Support the Performance & Talent Management process, developing and implementing succession and individual career development plans for employees in coordination with the Heads of Concepts and Group-level Senior Management.
• Work closely with the HR Team and drive continual efforts to improve the HR Delivery Model in the specific HR functional areas, including payroll to enable the provision of enhanced HR services to internal customers.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience.
• Lead talent acquisition, assessment/selection, and associated processes to ensure consistency in the candidate experience and selection of human Capital with the right skills and competencies.
• Work closely with the Marketing team to design and develop a coherent Employer Branding strategy and roadmap and lead the consequent branding and attraction efforts.
• Develop the Talent Acquisition/sourcing strategy; driving best practice(s) in recruitment, assessment and selection and formulating the hiring framework, relevant policies, programs, and process as necessary to enhance the Group’s ability to recruit, select and acquire a passionate and high-performing workforce.
• Generate, analyse, and interpret statistics and data from talent acquisition activities to identify future talent needs, and insights into specialized or competitive intelligence and research that would proactively influence key decision on talent acquisition/sourcing, engagement, and retention strategies
• Develop strong industry networks and build relationships with third party recruitment agencies, staffing firms.
• Lead the development and curation of milestone Leadership programs and talent development strategies, crafting career pathways and succession planning.
• Work closely with the L&D to craft outreach programs for employees and also internships, career fairs etc, that contribute towards building of the talent pipeline as well as anchoring the Group’s Employer Brand.
• Assist in the development and monitoring of the Talent Acquisition and Learning budget.
• Participate and/or lead special HR projects and/or developing strategies that address a range of complex human capital and business issues.
• Documenting and reporting on employees' performance.
• Implementing strategies to develop and retain employees.

# Hiring

• Devising, Developing and Handling the entire spectrum of Recruitment functions for concepts/outlets under your charge.
• Updating and maintaining job descriptions and proposed salary structures for each opening.
• Posting job ads and enlisting the support of Recruiters, who will source and vet applications and forwarding the applications to the respective Hiring Managers.
• Ensure that the entire employee life cycle from interview to onboarding is completely handled and executed.

# Compensation & Benefits

• Define and develop a fair, equitable and competitive total compensation and benefits package.
• Develop and evolve company’s pay scale and structure and devise an Appraisal and Increment exercise.
• Assess employees needs by conducting organisational psychology surveys to find out what motivates and engages employees.
• Prepare job descriptions, job analysis, job evaluations and job classifications.
• Participate in salary and labour market surveys to determine prevailing pay rates and benefits.
• Work with managers to help develop promotion and retention strategies for existing employees.
• Develop a budget and keep operations within that budget.
• Oversee compensation and payroll support team.
• Conduct ongoing research into emerging trends, issues and best practices.
• Conduct and implement Employee satisfaction survey.

# Employee Relations

• Providing information to employees on counselling, benefits and other services and programs available to them.
• Performing employee background checks and verifying information.
• Communicate policies pertaining to Human Resources, compensation, and benefits.
• Organize and update employee files.
• Identify trends and implement new practices to engage and motivate employees.
• Inspecting and improving the physical environment.
• Creating and conducting training for employees.
• Investigating workplace situations.
• Ensure that the company's rules and regulations comply with changing laws and regulations

# Talent Management & Succession Planning

• Assess the current capabilities of talents versus the capabilities needed for the future and recommend ways to address these needs through a talent management programme.
• Establish a career development framework, policy and programmes as a key area of employee benefits.
• Consult with HR Business Partners and business leaders to understand and validate learning needs identified by the business.
• Work with L&D manager on the learning needs.
• Support organizational design/restructuring and work with various business leaders on talent deployment and development.
• Implement a talent pipeline strategy that ensures future talent needs are being met and a continuous flow of the right candidates is established.
• Responsible for how talent grows within the organisation, by building talent pipeline and development of high potential talents, as well as responsible for management executives, scholarship, and internship programs.

Job Requirements

• Qualifications in Business Administration, Human Resources, Organisation Psychology, or related discipline of study.
• Certification from IHRP would be advantageous.
• At least 5 years of HR experience in a in FMCG, Hospitality and lifestyle or food and beverage industry sectors.
• Leadership and influencing skills.
• Excellent communication and negotiating skills.
• Organizational, planning and time management skills.
• Ability to coach people and give constructive feedback.
• Strong presentation and facilitation skills.
• Highly creative in exploring new talent acquisition channels, and adept in the use of social media for Employer Branding.
• Proficient in local employment laws and HR legislations and its interpretation.
• Leadership and influencing skills.
• Excellent communication and negotiating skills.
• Organizational, planning and time management skills.
• Ability to coach people and give constructive feedback.
• Strong presentation and facilitation skills.
• Highly creative in exploring new talent acquisition channels, and adept in the use of social media for Employer Branding.
• Proficient in local employment laws and HR legislations and its interpretation.
• Proficient in technology - SAP, Microsoft Office software (Excel, PowerPoint)
• Self-motivated & methodical.
• Flexible and adaptive to changes.
• Meticulous/Attention to detail in all areas including personal space.
• Exercises flexibility in decision making.
• Genuine interest in the betterment and nurturing of staff at heart.
• Humble (Soft spoken) & Inclusive.
• Well spoken. And able to converse in chinese with chinese speaking staff
• Particular about personal appearance and grooming

Working hours

• 9am-6pm / 5 days work week

Benefits

• No AWS but there is Bonus

Job Responsibilities*

You will be responsible for the following:

• Management of EP Equipment
• Responsible for the budget and funding required response areas equipment and consumables
• Oversee the planning and execution of the equipment and procurement purchases and claims
• Work with Biomedical Equipment Dept to maintain the asset tracking for ownership, reporting, maintenance and deployment to ensure hospital's logistic readiness are maintained
• Review hospital crisis equipment requirements
• POC for MOH audit and report for EP equipment
• Review Hospital’s Emergency Response Plan and coordinate exercises and drills
• Engage stakeholders in the review of SOPs
• Coordinate and integrate the SOPs
• Plan and conduct monthly Fleet Test Exercise
• Plan and organize all EP exercise and drills per yearly workplan
• Planning for Integrated General Hospital (IGH)
• Participate in the IGH Ops Centre workshop and ensure that all the MCI/CE/NE infrastructure requirements are catered for in IGH
• Coordinate with medical planners, campus planning team and users on the ground for discussions and come out with the required plans
• Prepare list of EP items required for IGH
• Work on the procurement timeline and ensure all the procurement are completed per timeline
• Other EP Activities
• Provide secretariat support to quarterly BCM Steering Comm meeting
• Support MOH EP related projected

Requirements*

• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We seek a highly motivated and suitably qualified applicant to be part of our team.

• Positive work environment
• Medical benefits
• Work-life balance

Job Description

• Handle full accounts receivable functions
• Data entry in general ledgers
• Prepare fixed assets schedules and bank reconciliation
• Verify, prepare and update payment details in the accounting system
• Handle full set of accounts for 01 small company
• Perform other ad-hoc duties as assigned

Job Requirements

• Diploma in Accounting, Finance or a related field
• Higher Nitec graduates with relevant experience will be considered
• Working knowledge of QuickBooks
• Responsible and meticulous with good communication skills
• Able to work well as a team
• Able to start immediately or at short notice

*Please submit your resume to [email protected] or

WhatsApp us at +65 6733 5763.

*We regret that only shortlisted applicants will be notified.

• Plan and organize business activities such as business missions, networking events, webinars, seminars and conferences and facilitate the formation of Singapore companies’ participation in local and overseas trade fairs, missions, and workshops. This includes preparation and/or obtaining approval for paperwork such as event budget forms, purchase requisitions, booking form, and agreements.
• Evaluate and measure the effectiveness of the business activities held through post-event surveys and closed event budget forms variances.
• Develop and share in-country networks and insights by establishing country-specific networks to support members who are considering expanding into these countries.
• Provide Secretariat support to the Global Business Groups Function Committee including preparation of meeting reports, presentation materials, etc.
• Assist Senior Manager and HOD with the annual budgeting exercise.
• Ensure proper documentation and adherence to SMF’s policies and audit requirements.
• Evaluate potential opportunities and negotiate with sponsors and stakeholders to ensure alignment with SMF’s strategies and policies.
• Stakeholder management to ensure smooth delivery of planned business activities.
• Produce write-ups and marketing collaterals and work with Corporate Communications to ensure key events are being featured in SMF’s annual report, E-Connect, and social media.
• Travel overseas for business missions and trade fairs that are under your care.
• Any other tasks that may be assigned by Management from time to time to achieve the SMF’s mission and vision, as well as the departmental objectives which include assisting members to penetrate into overseas markets and expand business globally.

Requirement

• A minimum of 4 years of working experience in project management, marketing, business development, event planning, and execution.
• Strong interpersonal and communication skills.
• Proactive, collaborative, has a sense of urgency, and able to manage multiple projects concurrently.
• Proficiency in English, both written and spoken.
• Fluency in Chinese would be an advantage to support the China market.
• Willing to travel.

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 11 Jalan Penjara, Singapore 149380

Part time admin assistant on Mondays, Wednesdays and Fridays. Working hours from 10am to 3pm. Lunch from 12 noon to 1pm. $12/hour for 4 hours a day excluding lunch.

Experienced in word, power point and excel. Able to work independentl. Coordination with consultants. Submission of insurance claims and service requests online. Photostating and escanning of documents for efile.

Arrange availability of room for meeting and taking down minutes. Indenting of stationeries and forms. Mailing and emailing of greeting cards. Petty cash accounting. Updating of policy overview for clients.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Mar 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees holistic development.
• Collaboratively work with families in the implementation of trainees ITPs.
• Implement and monitor trainees security and safety procedures.
• To assist in recording information pertaining to individual trainees in Clients Log e.g. communications to/from caregivers and occurrences.
• To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients year end party
• To propose and apply budget through Centre Head.
• To organize clients annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centres shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Silver Screen International is a Media Production House producing television programs for Mediacorp Channel Suria and Vasantham. We are looking out for TV SHOWS - Assistant Directors for Malay Content to join our team! Our programs include reality shows, game shows, travelogue program and much more! Young and vibrant team. An extremely fun and enjoyable environment!

Silver Screen International is a Media Production House producing television programs for Mediacorp Channel Suria and Vasantham. We are looking out for TV SHOWS - Assistant Producers for Tamil or Malay Content to join our team! Our programs include reality shows, game shows, travelogue program and much more! Young and vibrant team. An extremely fun and enjoyable environment!

The incumbent shall report to the Global HR Operations Section Head and will be responsible for the full spectrum of HR generalist and admin duties under the section. The candidate needs to possess a high level of initiative and takes ownership on all tasks and projects assigned. The incumbent should be proactive and have the ability to influence by inserting positive vibes to the working environment as well as ability to communicate effectively with all levels in and outside the organization.

1) Onboarding/off boarding

• Assist in pre-onboarding procedures such as drafting of employment contract and application of the necessary work passes, if required, as well as the necessary documents, if any.
• Conduct employee onboarding, whenever required.
• Undertake tasks on performance management such as monitor and keep track of Confirmation Review/ Appraisal of all employees and assist in annual performance review exercise.

2) HR Operations
• Provide support to employees in various HR-related topics such as leave administration, compensation queries and resolve any issues that may arise.
• Updating of organization charts for the Group regularly.
• Assist in development and implementation of human resources policies, SOP and workflows.
• Execute monthly payroll administration with compliance to the legislations by government bodies such as Central Provident Board, Inland Revenue Authority of Singapore, Ministry of Manpower, etc.
• Conduct internal and external HR related surveys, such as Ministry of Manpower Labour Market survey and employee satisfaction survey.
• Analyse, review and propose comparison structures and evaluating pay practices to ensure competitive positioning within similar industries.
• Prepare HR reports and assist in budgeting exercises.
• Preparation of HR letters as required.
• Manage leave administration via the HR system.

3) Work Pass Applications

• Apply and monitor all foreign passes (Work Permits, SPasses, Employment Passes, Dependant Passes, Letter of Consents, TWP etc.) and process its renewal on time.
• Perform administration of training programmes for employees, whenever necessary.
• Submit government claims such as SDF funding, maternity, Childcare, NS claims etc.
• Take charge of off boarding procedures and its administrative works such as preparation of offboarding letters, update HR system and employee personal files, etc.
• Assist in employee engagement planning and activities, whenever required.
• Any other ad-hoc duties/projects as assigned by the immediate superior or functional head.

Recruitment and Selection

• Develop and implement effective recruitment strategies to attract and hire qualified candidates.
• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and making job offers.
• Maintain recruitment records and ensure compliance with relevant employment laws and regulations.

Employee Relations

• Foster positive employee relations by addressing employee concerns, resolving conflicts, and providing guidance on HR-related issues.
• Implement and enforce company policies and procedures, ensuring compliance with employment laws and regulations.
• Handle disciplinary actions and grievance procedures, in accordance with company policies and legal requirements.

Performance Management

• Develop and implement performance management systems to set clear goals and expectations for employees.
• Conduct regular performance reviews, provide feedback, and assist in creating development plans.
• Identify and address performance gaps and provide coaching and support to improve employee performance.

Training and Development

• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Coordinate and deliver training sessions on topics such as compliance, leadership, and professional development.
• Support career development initiatives and succession planning within the organization.

Compensation and Benefits

• Administer the compensation and benefits programs, including salary administration, bonuses, incentives, and employee benefits.
• Conduct benchmarking and research to ensure competitive compensation and benefits packages.
• Stay updated on relevant market trends and implement necessary adjustments to maintain competitiveness.
• Review of insurance vendor’s quotation on yearly basis.
• Manage and administer staff insurance claims.
• Provide advice, assistance and follow up on all staff insurance claims matters.

HR Administration

• Maintain accurate and up-to-date employee records, including personnel files, attendance, and leave records.
• Prepare HR-related reports and analytics to support decision-making processes.
• Ensure compliance with all legal requirements related to employment and HR practices.

Job Description:

• Review purchase and material requisition, and issue purchase orders to suppliers.
• Liaise with suppliers / vendors to get quotation.
• Responsible for company vehicle road tax, COE, Insurance policies and etc.
• Handle application or renewal of company licences including ISO certificates.
• Manage foreign worker dormitory records and update in MOM website (OFWAS)
• Perform all general administrative tasks.
• Able to multitask and handle ad-hoc tasks.

Job Requirements:

• Minimum GCE ‘O’ Level.
• Proficient in MS Office applications.
• Pleasant disposition with good communication and interpersonal skills.
• Bilingual in English and Mandarin (to liaise with Mandarin speaking associates).

KEY ROLE & FUNCTIONS

1. STANDARD OPERATING PROCEDURES

• Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard.
• Follows and maintains highest quality standard of guest over all experience focusing on the 5 cores of Guest Satisfaction:
• Taste, Quality and Presentation of the Food and Beverage served.
• Friendliness and Attentiveness of the FOH team.
• Speed of Service
• Cleanliness and Atmosphere of both internal and external.
• Provide the Go-The-Extra-Mile Service
• Practice 100% table visit and ensuring that every guest walks out satisfied.
• Complete the daily checklist. Checks and maintains the overall general cleanliness of the outlet – floor, walls, ceiling, vents, windows and doors. Daily walk thru in ensuring the premises maintain the highest standard in providing both employee and guest a safe and healthy environment. Report all repair and maintenance issue immediately.
• Checks and updates all Point of Sales (POS) materials: - menus, tent cards, kids’ menus and promotion posters.
• Strict compliance of Operation Hours at all time.

2. GUEST MANAGEMENT (Primary Role)

• Manage all the key reservation systems and tools:
• Sevenrooms, Chope, Quandoo – Managing the usage of Sevenrooms, Chope and Quandoo reservation portal for the outlet. Ensure that reservation portal is working properly for both the guests and staff to book and use respectively. Availability of tables should continuously be monitored and updated based on the outlet’s operation timing, special events, marketing events and other big groups booking. Review and monitor website, update menu, reservation time and ensure all promotions are up to date.
• TripleSeat – Review and update the reservation bookings based on the updated events calendar on Tripleseat. Responsible in blocking, booking and updating of big groups reservation inside Tripleseat portal.
• Main phone lines – Ensuring that main phone lines are working well for the customer’s call and enquiries. Attending to all calls promptly and be able to provide informative answers.
• WhatsApp Business App / Mobile phone lines - Ensuring that mobile phone lines and WhatsApp business app are working well for the customers’ call, messages and enquiries. Attending to all guests calls and messages promptly. Blasting out promotions strategically and professionally to the customers through WhatsApp Business messages.
• Reservation Email - Ensuring that reservation email is working well. Replying and attending to all email enquiries efficiently and professionally.
• Managing all the key reservation system efficiently and understanding the importance of phone calls = reservation = revenue.
• Manage table management and reservation allocations efficiently and systematically.
• Manage the day to day operations starting from welcoming guests, ushering guests to their respective seats and tables and attending to their queries.

3. SALES REPRESENTATIVE

• Taking the lead on big group sales strategy and coordination. Managing all enquiries efficiently using the most effective approaches engaging with the guest, ensuring that all group bookings requirements and F&B package customization are attended to. Close coordination with head chef on menu planning, special request, price and food tasting (for high spenders).
• Coordinating with Sales planner on all small group enquiries that have not meet the minimum spending requirement.
• Planning all big group reservation and collection of deposits, achieving the big group sales target, Update the Concierge Manager by updating the big group tracking on a weekly and monthly basis.

4. MARKETING REPRESENTATIVE

• Close coordination with respective Marketing Executive in ensuring the marketing initiative, activation and execution are well briefed to the team members. All marketing mechanics such as poster and tents card are properly managed and available for the guest.
• Responsible in marketing initiative by promotions and blasting out of EDMS and offers to guests with the usage of emails or WhatsApp messages.
• Drive the S&M initiative to ensure that it increases foot traffic and contributes to additional revenue.

5. ADMINISTRATIVE MANAGEMENT

• Manage the compilation of all guest database on a weekly basis and forward to the marketing team every Sunday for the master lists.
• Management of feedback forms collections and compilation.
• Ensuring that thank you notes are sent out to the guests after their visit in the outlet through either WhatsApp messages or email.
• Handles any special menu printing and formatting for any guests that requires any special dietary restrictions.
• Responsible in producing the weekly/monthly reservation reports and analysis to the concierge manager for customer analysis.

6. PEOPLE MANAGEMENT & TRAINING

• Creating a healthy fun working environment through positive leadership and good management skills; leading by example. An Assistant Concierge Manager, should be able to resolve all issues professionally making the best decision best for the business.
• Ensure all customer service officers fulfills their set of designated responsibilities while ensuring that all service standards are carried out efficiently.
• Assisting the Concierge Manger in training Concierge team and product knowledge. Ensure training materials are updated consistently, weekly training and hour commitment.

Job Description

• Work with software developers and support teams
• Analysing user stories and/use cases/requirements
• Carry out stress testing, performance testing, functional testing, and scalability testing
• Test in different environments including web and mobile
• Write and execute test cases (manual or automated) and analyses results
• Work towards departmental and project deadlines
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements:

• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Ability to work in a fast-paced environment with minimal supervision
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Proven experience as a Quality Assurance Tester or similar role
• Diploma in Computer Science or its equivalent
• Familiar with HR, Payroll, or Time Management systems will be an added advantage

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees holistic development.
• Collaboratively work with families in the implementation of trainees ITPs.
• Implement and monitor trainees security and safety procedures.
• To assist in recording information pertaining to individual trainees in Clients Log e.g. communications to/from caregivers and occurrences.To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients year end party
• To propose and apply budget through Centre Head.
• To organize clients annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centres shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

Primary Responsibilities & Duties:

• Provide receptionist duties at front counter
• Able to apply basic patient care
• Prepare, replenish and dispense medications
• Assist doctors during consultation and clinical procedures (if called upon)
• Able to handle payments include government/insurance claiming
• Perform basic tests on patient
• Any other tasks as directed by the Clinic Supervisor or Manager

Skills and Qualifications:

• 'N' Level or 'O' Level / Nitec / Diploma in Nursing or equivalent
• At least 1 year Clinic Experience preferred
• Familiarity with medications is necessary (Training will be provided)
• Honesty and integrity in performing all tasks
• Ability to communicate in multiple languages is a plus
• Functional knowledge in Computer and MS Office is essential
• Proactive, committed and ability to work independently under tight schedule
• Comfortable with 6 days work week and rotating shift
• Possess strong technical and problem solving skills
• Good team player

Interested applicants please submit your latest resume to [email protected].

Only shortlisted candidates will be notified.

Do visit our website @ www.prohealth.sg to know more about us

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will be part of the team responsible for the implementation of the various functions and sections of the Clinical Services to ensure compliance with relevant clinical statutory and regulatory requirements and proper discharge of obligations under the Ministry of Health’s Service Level Agreement.

You will supervise the Clinical Services and Medical Affairs staff in developing clinical governance frameworks and policies, improving professional and clinical quality and practice as well as overseeing the Clinical Notes Review Programme to meet regulatory requirements at different project phases of the Hospital building.

You will be responsible for managing and coordinating all medico-legal issues and providing support to clinical and non-clinical departments on other general legal matters for timely reporting of events.

You will also oversee the clinical administration team that supports the development of the clinical research, innovation, education and informatics as we develop the new Eastern General Hospital.

Requirements:

• Basic Medical Degree or Bachelor’s Degree in Nursing, Pharmacy, Allied Health or equivalent with good clinical experience
• Minimum 12 years of related work experience with proven managerial or supervisory experience in leading team/project
• Relevant knowledge of healthcare regulatory standards and working experience in handling medico-legal complaints/claims in a hospital setting or legal field
• Good understanding of biostatistics, quality improvement principles, redesign and management
• Ability to handle large amounts of information, documents and simultaneous tasks in a systematic manner
• Possess excellent interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Possess high level of integrity and strong sense of responsibility
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

We are looking out for an Accounts Assistant / Executive to support our daily finance operations.

• Would you like to have the opportunity to manage the full set of accounts?
• Would you like to analyse numbers to provide insights to the operations?
• Would you like to work in an environment that believes in training and grooming people?

If the answer is “yes” to all 3 questions, send us your application. We would love to meet you. You could be the one instrumental in ensuring the smooth running of our finance department.

Job Description

• Handles day-to-day book-keeping and administrative tasks
• Revenue: prepares invoices and ensures that all projects are billed to clients
• Expense: makes online payments for all expenses incurred
• AR: monitors incoming funds & follows up with clients for overdue amounts
• AP: monitor deadlines and ensures that payment is made in a timely manner
• Employees: processes remuneration-related expenses (e.g. salaries, CPF)
• Government: handles GST, corporate tax matters, tax clearance and IR8A
• Manages company’s cashflow and prepares bank reconciliation
• Works with the Senior Accounts Executive to finalise company statutory accounts.

Job Requirements

• Diploma / Degree in Accountancy
• Able to handle partial/full set of accounts
• 1-2 years of relevant working experience (accounting / audit)
• Good command of English language and a 2nd language
• Proficient in Microsoft Office (e.g. Excel, Outlook, Word, PowerPoint)
• Experience in working with QuickBook (Online cloud accounting software)
• Can work independently
• Analytical and a keen eye for detail
• Careful when executing tasks and checks thoroughly
• Excellent time management and meets all deadlines

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Case Management

• Conduct comprehensive risk and needs assessments, integrating a variety of information and utilizing appropriate risk and needs assessment tools and frameworks.
• Co-lead multi-disciplinary teams engaged in high-risk casework, family violence and other protection work, as well as sexual assault recovery program.
• Lead multi-disciplinary case conferences as part of the intervention process, guiding junior workers in facilitating similar case conferences.
• Use organizational frameworks to conduct holistic assessments, considering resilience capacity and risk assessment.
• Collaborate with partners and stakeholders to implement community development initiatives.
• Prepare, review and endorse reports and other reports as assigned by Head and Senior Management.

Practice Supervision

• Provide practice supervision to junior Social Workers and support Senior/Lead Social Workers in elevating the standard of professional practice.

Group Work

• Supervise the facilitation of groupwork interventions.
• Evaluate the progress and effectiveness of groupwork interventions within the organization to ensure the ongoing relevance of our services.

Professional Practice

• Demonstrate professional practice and role clarity with confidence. Defend the role and practice during conversations with key stakeholders in accordance with the organization's vision, mission, and best practice standards, including ethical, reflexive, and collaborative practice.

Programme Design and Implementation:

• Lead the implementation of standards of care, organizational health policies, procedures, and programs.

Research

• Review service delivery models aligned with evidence-based practices.

Community Work & Media Engagement

• Design, implement, and evaluate new community outreach and development initiatives by mobilizing community resources, social service providers, and volunteers.
• Support CCPS media engagement and draft interview angles that are aligned with Project StARTs lobbying angle
• Give talks, conduct training, sharing with different stakeholders on different services of Project StART

Requirements:

• Bachelor / Graduate Diploma / Master in Social Work
• Minimum of 5 years of direct (post qualification) social work experience, especially in casework & counselling
• Experience working with high-risk (family violence) cases and provision of case and clinical supervision to social/case workers
• Ability to apply logical thought process to case conceptualization, assessment and formulation of effective case intervention plans
• Ability to keep calm under pressure or tension
• Registered Social Worker preferred

Degree/Graduate Diploma/Masters in Social Work

Thank you for your application. We regret that only shortlisted candidates will be notified.

Silver Screen International is a Media Production House producing television programs for Mediacorp Channel Suria and Vasantham. We are looking out for Television Program Directors to join our team! Our programs include reality shows, game shows, travelogue program and much more! Young and vibrant team. An extremely fun and enjoyable environment!

- Perform administrative duties

- Provide support to various departments and operational teams

- Plan and execute company events or activities

- Provide support for special projects

- Any other ad-hoc duties assigned

Admin

- Research required information

- Source for new vendors and suppliers

- Liaise with vendors and suppliers

- Perform comparison and analysis

- Data entry

HR

- Maintain employees’ leaves, medical and attendance record

- Computation of casual labour pay and CPF contributions

- Act as touchpoint for HR-related matters

Sales & Marketing

- Source for new event venues

- Liaise with vendors

- Handle queries and feedback

Requirements:

- Preferably with prior experience in similar role in Chinese restaurant

- Proficient in Microsoft Office applications

- Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues

- Willing to learn and open to taking on a variety of tasks

- Team player who is able to work independently

- Meticulous with an eye for details

- Excellent communication and interpersonal skills

- Able to multi-task and handle high volume of work in fast paced environment

Suitable candidates will be offered attractive salary package, bonus and other incentives.

We regret only shortlisted applicants will be notified.