• Partner with the Global Talent team, HR, and Business leaders to create and implement integrated talent management strategies, tools, and processes to drive a culture of career growth, talent mobility, performance accountability and leadership development.
• Lead strong succession planning and long-term projections of leader vacancy needs, developing creative and effective approaches to bridging gaps in the short term and long term.
• Provide expertise in areas of leadership and team development, organizational design and culture in partnership with HR & Business leaders that enable achievement of business's goals; leading this through a team of experienced TM partners supporting multiple countries.
• Lead talent management processes such as annual succession planning reviews and performance reviews to ensure effective identification of high potential talent and overall pipeline of talent.
• Critical role management – agreeing key roles, monitoring incumbents, developing successors.
• Use insights from the process to implement impactful solutions to trending development needs and succession gaps, including development of high potential talent.
• Vendor management on MSA, NDA service level agreements, and performance tracking. Liaise with vendors on deliverables and logistics to site deployment. Ensure deployment window in place for vendors to deploy equipment and resolving issues with connectivity and positioning.
• Represent regional needs to the Global Talent Development team and identify, create and implement complementary regional solutions where required.
• Data Analysis and Reporting: Leverage data-driven insights to assess the effectiveness of talent management programs and initiatives. Regularly report on key talent metrics, providing actionable recommendations for continuous improvement.
• Drive activities associated with the Performance Management cycle including goal setting, mid-year reviews, calibration, development planning, year-end reviews.
• Partner closely with Talent Acquisition teams to prioritize critical open roles and active movement of high potential internal talent into open roles.
• Singaporean Only.

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Job Description

Alight’s HR Transformation Advisory practice supports clients to maximize the value of their investments in transformation programs, particularly cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand. With particular emphasis on digital transformation, the team’s consultants rely on user-centric, data-driven techniques to ensure that our clients can introduce and sustain new ways of working. As part of our you will work to enable our clients’ success through daily use of digital technologies. We are looking for a highly motivated leader to join our team.

Key Responsibilities:

As a senior leader in the APAC HR Transformation Consulting practice, you will build strong relationships with board level customer contacts. You will be working on many of the following activities, either leading or as part of a global project team:

• Delivering HR Consulting and advisory services to achieve excellent results for our clients; primarily focused on vision creation, strategy development and implementation planning.

• Work with customers to build their HR transformation strategy and plans and advise customers on how HR Information systems and cloud technology can support their HR Transformation

• Transform customer business processes allowing customers to realise the benefits of their HR technology

• Build strong customer relationships leading to increased business opportunities.

• Client Management – to engage with clients on a particular solution area (HR operating model, roles & capabilities, HR organization, HR Service Delivery, HR technology). Demonstrate strong and progressively developing client consulting skills, with the ability to articulate points of view.

• Contribute to the implementation of projects spanning areas like HR Operating Model Design, HR Process Reengineering, Change Management and Adoption. Support & lead solution development.

• Contribute to the development of thought leadership content including development of POVs, articles, leading practice views among others

• Guide research and analysis on HR transformation solution area leading to creation of HR solutions, POVs etc. Analyse and interpret qualitative and/or quantitative data to develop an assessment of a client’s current state and contribute to development of recommendations

• Lead proposal development / pre-sales activity within a solution area

• Practice Management and Development – responsible to actively participate and contribute to the development of proposals, lead management and potential client presentations

• People Management – Informal or formal people management responsibility with the responsibility of managing teams on large HR transformation projects

• Knowledge of core solution area and understanding and implications on cross solutions

• Contributing to the development of thought leadership, consulting propositions for our clients and promotional marketing materials.

• Working with bid teams to shape tender responses and produce high quality bid content.

• Continually developing own knowledge and understanding of HR Consulting skills and client markets and supporting the development of others.

Knowledge, Skills, Abilities, and Experience

Required

• Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)

• Ability to remain flexible, quickly learn and adapt

• Motivated self-starter with strong time management skills

• Aptitude to work collaboratively in an agile environment, while getting work done with a team of functionally diverse SMEs

• Strong skills in MS Office applications

• 12+ years of relevant work experience related to HR Transformation, HR Consulting

• Exposure to design and delivery of HR systems in large organizations

• Familiarity with change management methodologies related to cloud-based technology adoption

• Ability to work virtual from home or in an Alight office environment.

• Travel will vary by project. However, as this is a client-facing role, travel of 15-30% may be needed during peak periods.

Preferred

• Master’s Degree

• Certifications such as Prosci, APMG, Design Thinking, PMP etc.

• Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand

• HR Transformation or Change Management experience directly related to cloud-based technology adoption

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We can support Work Pass applications for eligible candidates. You will be asked to provide details of your right to work in Singapore within your application, however this will have no impact on the processing of your application.

Reports to
Audit & Project Manager 

Responsibilities are mainly ensuring the right level of internal control and driving process improvement within LFCS and L Beauty.

Coordinate Internal Control self-assessment and action plan implementation

• Execute and coordinate yearly LVMH Internal Control self-assessment campaign. Review supporting documents submitted by process owners, challenge declarations/ratings, and perform substantive tests to validate the accuracy of the process owners’ self-assessments.
• Identify main control gaps, formulate pragmatic, practical solutions and recommendations.
• Work with the process owners to design action plans to address the gaps identified effectively. Actively support local teams during implementation phases.
• Follow-up on the action plans and provide a clear picture of the progress and status for clear reporting and/or presenting to Management

Drive processes continuous improvement initiatives and advocate internal control good practices

• Actively participate in drafting, developing, and implementing standard operating procedures to ensure compliance with LVMH policies and local laws (if applicable), strengthen internal controls, and promote standardization of processes.
• Conduct analysis and testing of potential risk areas and provided recommendations to ensure adequate controls were in place to mitigate risks.
• Draft internal control newsletters, assist or conduct trainings/webinars on internal control-related topics and processes, or to introduce new LVMH guidelines or revisions of SOPs.

Lead internal control projects and other initiatives

• Plan and coordinate internal control projects (e.g., Business Continuity Plan, Crisis Management, Anti Money Laundering procedures, etc.). Monitor progress and prepare status reports for Management.
• Actively contribute to process continuous improvement initiatives (e.g., automation of financial processes).

Partner with stakeholders to establish sound practices and effective controls

• Review and improve business process SOPs, ensuring consistency with LVMH Internal Control standards and guidelines, and identify and propose modifications or updates, if needed.
• Provide recommendations on effective and efficient procedures and controls for new business processes.
• Perform routine checks as the independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.

Details: 

• Salary up to $3,000
• Location: Tuas，transport pickup available
• Variable Bonus given

Responsibilities

• Handle and process accounts payable, accounts receivable, general ledgers, stock update
• Prepare fixed assets schedules and bank reconciliation
• Preparation of GST return
• Maintain accurate and up-to-date records of financial transactions and documentation
• Attend to incoming mails and emails
• General office administration
• Other ad-hoc duties as assigned

Requirements

• Diploma in Accounting, Finance or a related field
• Minimum 2 years of relevant working experience
• Proficiency in Microsoft Excel and other accounting software
• Responsible and meticulous with good communication skills
• Able to work independently as well as in a team environment.
• Start work in short notice is added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Permanent position
• Company transport provided
• Entry level, Chemistry grad

Job Responsibility

You will join the Research & Development Section equipped with advanced and

comprehensive laboratory facilities and assist the Chemist in product development

projects.

• Assist in the research and development of Polypropylene and Polyethylene products for value added applications.
• Schedule and carry out day-to-day activities for product design projects to meet the targets for new product development.
• Assist Chemist to carry out commissioning and method development for new equipment and improve existing testing methods.
• Play a major role in the smooth operation of the R&D laboratory by actively involving in regular maintenance of equipment, preparation and revision of operating procedures, maintaining excellent housekeeping and all activities related to Health, Safety & Environment.

Requirements

• Degree holder major in Chemistry
• Dipolma holder with 1-2 years related experience are welcomed to apply
• Willing to work at Jurong Island. Company transport is provided at Jurong East.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

About the job

We want to fill this position with a strong contributor to the HR Services Function, working closely with the Centre of Expertise functions (COEs) and HR Business Partner team to ensure that HR strategies are translated into action in the most effective and efficient way leading to operational excellence.

Your assignment

In ensuring a consistent approach across Ikano Retail, you are required to develop policies, framework, guidelines based on the overarching people strategy. You will lead and support the annual engagement & various people cycle activities and establish Standard Operating Procedures (SOPs) that will ensure efficient and effective service delivery.

You are to further recommend on market best practises regarding HR employment and employees’ life cycle, keeping in mind continuous improvement, effective solutions that are sustainable in the way forward. To support process improvement, you will work closely with the HRIS team in proposing digitalise/digitize solutions that supports the overall business direction.

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

[What you will be working on]

Responsibilities:-

• Design and create visually stunning PowerPoint presentations that effectively communicate ideas and data.
• Develop compelling infographics that simplify complex concepts and data points.
• Create innovative 3D designs that provide immersive and interactive experiences.
• Design attention-grabbing posters for various campaigns and events.
• Collaborate with content creators, and project teams to understand design requirements and deliver solutions that meet objectives.

[What we are looking for]

Requirements:-

• Proven experience in designing impactful PowerPoint presentations, infographics, 3D designs, and posters.
• Proficiency in using design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), PowerPoint, and 3D modelling tools.
• Strong understanding of design principles, layout, and typography.
• Ability to transform ideas and concepts into visually compelling designs.
• Excellent communication skills and ability to work in a collaborative team environment.
• Candidate must be a team player as well as be able to work independently.

Closing date: 31 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow @blackstone on LinkedIn, Twitter, and Instagram.

 

Business Unit

International Finance, Singapore

Job Title

Corporate Finance, Associate/ Assistant Vice President

Global Finance Function

The Finance team at Blackstone comprises of Finance, Internal Audit, Treasury, and Tax functions.

International Finance manages the financial, regulatory and tax reporting requirements of all Blackstone Group entities based outside the US. International Finance has teams in Brazil, Hong Kong, Luxembourg, Mumbai, Singapore and Tokyo. Our vision is to be:

• Flawless at Control

• Efficient Controllers

• Value-add Business advisors

Job Description

Blackstone’s International Finance team is seeking an Associate/ Assistant Vice President to assume responsibility with limited supervision for a broad spectrum of the accounting and reporting procedures for the Group and for the respective House Entities in scope.

Candidates should have minimum 5 years of public and/or private accounting experience.  Candidates are expected to exhibit strong technical and analytical skills as well as exceptional communication skills.  Candidates should be energetic, self-motivated, and a team-oriented individual with fresh ideas and innovative solutions who will thrive on challenge in a fast-paced, dynamic environment.

Specific Responsibilities

Key responsibilities include but are not limited to:

• Take lead in the Firm’s periodical closing and reporting procedures, while responding to ad-hoc inquiries from management or other business teams. Responsible for preparing any Financial, Tax or Regulatory reports & surveys, and internal forecasts and analysis.

• Stabilize the transition of APAC Finance’s tasks to Blackstone’s Center of Excellence (COE)

• Review recurring tasks conducted by the COE which covers;

  • Monthly journals preparation and close processes

  • Reviewing employees’ T&E compliance with internal and regulatory financial policies

  • AP processing

  • Intercompany payables / receivable settlements

  • Monitor and review accounting reports for accuracy and completeness. Reconcile and resolve any accounting discrepancies

  • FA processing

  • Managing treasury management and foreign exchange analysis

• Manage, train and develop COE staff with accounting and operational work

• Coordinate with independent auditors for audits and tax accountants for tax filing procedures

• Actively participate in regional / domestic projects to enhance controls, processes and/or system efficiency

• Collaborate on a daily basis with Accounts Payable, Treasury, Compensation Accounting and other Finance teams in different offices across the region

• Collaborate with the Legal and Compliance team to ensure compliance with various policies and procedures

• Understand, manage, and review specific revenue/ investment process flows and associated accounting

• Understand and manage APAC legal entities’ corporate tax, GST, transfer pricing reporting. Experience covering Singapore, Australia, Greater China entities will be preferred.

• Understand and manage routine regulatory compliance reporting and ad-hoc regulatory surveys

• Ability to communicate effectively with international teams to troubleshoot issues and resolve matters

• Understand and manage accounts payable process

• Have a good understanding of technology and able to use it effectively to do the job and solve problems

Qualifications

Blackstone seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors.  The ideal candidate would have a commitment to excellence in their work product, strong time management skills, and a desire to learn.          

• Possesses strong work ethic, sense of accountability and genuine passion for excellence

• Possesses the desire and ability to work in a fast-paced entrepreneurial environment with a positive attitude.

  • Highly self-motivated and thinks thoroughly. Owns the matter - takes the extra step to voluntarily investigate.

  • Capable of communicating succinctly and can solve issues with limited guidance from seniors

  • Quick learner and able to quickly turnaround ad-hoc requests

  • Strong analytical skills and highly organized

  • Able to “see the bigger picture” and get to the heart of issues rapidly, yet detail oriented, and able to work effectively under pressure

  • Interest in process optimization & identifying opportunities for efficiency gains.

  • Capable of operating under pressure. Handle multiple projects while prioritizing deliverables and meeting demanding deadlines

  • Capable of multi-tasking

  • Independent learner

  • Able to provide oversight to overseas COE team

  • Investments or treasury experience a plus, but not necessary

• Able to work effectively in a team environment;

  • Possess personal and professional integrity

  • Escalate / communicate issues or efficiency gain opportunities timely

  • Possesses relationship building skills with internal and external counterparties

  • Excellent interpersonal influencing skills and communication skills, both written and verbal

  • Ability to work seamlessly across borders

• Minimum 5 years of Big 4 experience in the private equity industry, fund management or treasury industry

• Undergraduate degree in Accounting. CPA or graduate degree preferred

• Proficient knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)

• Knowledge in Oracle is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, national origin or any other category protected by law.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.  Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.  All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.

If you need a reasonable accommodation to complete your application, please contact Human Resources at 212-583-5000 (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

• Attending client meetings where you are discussing Blackstone products and/or and client questions;

• Marketing Blackstone funds to new or existing clients;

• Supervising or training securities licensed employees;

• Structuring or creating Blackstone funds/products; and

• Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.

Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis.  Please speak with your Blackstone Recruiting contact with any questions.

To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your Impact

• Identify training needs and formulate winning strategies for Education across respective markets to support their business needs and objectives.
• Lead and facilitate the regional educators in planning, developing, and implementing strategies and projects.
• Ensure TR & SEA-specific retail excellence with the client-centric approach in all Education programs and activities are executed in line with Makeup FOR EVER’s standards & values.
• Collaborate with and influence the International Edu team to fulfill market needs such as events and training programs.
• Lead Retail Operation Executive SG to ensure the smooth running of store operations to push sellout.

Your Mission 

Strategy Planning & Training 

• Develop and adapt education materials to address the business environment's and customers' needs.  
• Lead and coach educators to implement training programs and strategies.
• Follow up and evaluate the effectiveness of training programs and activities and provide recommendations to markets.
• Design and execute the planned retail & education curriculum, digital learning APP, and grooming guidelines for the retail team to optimize productivity to achieve the overall sell-through objectives.
• Assist educators in planning training calendars and budgets to meet the overall business, sales, and marketing objectives.
• Work with educators to improve the field team’s brand & product knowledge, make-up skills, and selling techniques.
• Plan and deliver training according to market needs – Singapore Local Market and TR-specific training.  
• Maintain a keen understanding of competitors' training trends and best practices.
• Plan for forecast training gifts and testers with educators.

People Development 

• Collaborate with educators & retail team to identify and develop talents to advocate and implement “The Makeup Artist Journey.”
• Provide regular Train-the-Trainer workshops to educators and the retail team.
• Train and provide certification for regional educators and field teams on in-house development programs.
• Map out regional educators’ development with the HQ education team and arrange workshops to elevate skills.
• Motivate and engage the field team by organizing key events, e.g., expert seminars, BA dinners, and contests.

Retail Excellence 

• Design service flow adapted to different market needs.
• Incorporate relevant processes and guidelines into specific training programs to ensure the best service quality and grooming that aligns with the desired brand image.
• Monitor expert grooming standards and implement seasonal makeup looks and attire to promote newness.
• Actively participate in the launch animation planning with the marketing and retail team.
• Gather customer & field team’s product feedback and relay it to marketing for review.
• Work with Marketing & Retail functions to formulate responses and follow up on customer complaints.
• Support HPPs, makeup shows, livestreams, in-store events, or other events sponsored by the brand.

Collaboration & Bridging The Markets 

• To be the face of Education in respective markets & establish good relationships with all the education departments of all TR and market partners.
• Maintain a good relationship with other markets’ education teams, seek opportunities for cross-over projects, and exchange best practices.
• Collaborate with HQ on specific project implementation and adaptation to TR APAC & SEAO markets.

Managing Retail Operations for Sephora SG

Lead and manage Retail Operation Executive, SG to:

1. Ensure smooth running of store operations - sufficient stocks & testers, merchandising, beauty events, in-store activities, and customer loyalty development.
2. Conduct regular check on merchandising and gondola maintenance and provide feedback to the Marketing/VM team
3. support the selling effort.
4. Conduct demos/talks/workshops for consumers during key launch activities
5. Monthly submission of competitors’ launches, promo mechanics, and animation spaces to Marketing.
6. Provide Sephora floor layout when the regional VM team requires such.
7. Commission and duty roster for MUEs in selected Sephora stores.

Royal Ocean Marine, a leading headhunting /recruitment agencies company based in Singapore, is seeking an experienced HR L&D Manager to join client's team an MNC company.

As the HR L&D Manager, you will be responsible for developing and implementing effective training and development programs across the organization. You will collaborate with internal stakeholders to identify learning and development needs, design and deliver training programs, and evaluate their effectiveness. Additionally, you will play a key role in talent management, performance appraisal, and recruitment processes.

Responsibilities

• Collaborate with internal stakeholders to identify training and development needs
• Design and deliver training programs, workshops, and seminars
• Evaluate the effectiveness of training programs and make necessary improvements
• Manage the onboarding process for new hires
• Support talent management initiatives, including performance appraisal and succession planning
• Assist in the recruitment process by recommending candidates and preparing salary proposals
• Stay updated with industry best practices and trends in HR and L&D

• Bachelor's degree in Human Resources, Organizational Psychology, or a related field
• Minimum of 5 years of experience in HR and L&D roles
• Strong knowledge of training and development principles and practices
• Excellent communication and presentation skills
• Ability to collaborate and build effective relationships with stakeholders
• Strong organizational and project management skills
• Proficiency in MS Office and HRIS systems

Chan Chee Meng

EA 07C3069

R1110620

Responsibilities:

• Perform IQAM within the stipulated time-frame and with accuracy
• Perform Kitting, Exchange and supply the consumables within the stipulated time-frame
• Carry out the cycle-count and consumable shelf-life check at the stipulated time frame set
• Perform the train operation by delivering kitting to production cells and collecting finished goods from production

Requirements:

• Min. GCE “O” level
• Experience in a production environment will be an advantage
• Experienced in basic warehouse operations

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

•  Assist and support Accountant on Daily and Month End Closing Accounts Payable and Fixed Asset Management.
• Support and involve in Fixed Asset project
•  Involvement in S/4 SAP accounting system implementation

• Involvement in S/4 SAP accounting system implementation
•  Review and cleanse accounting master data based on new SAP system requirements
• Involvement in Bosch's projects roll out related to Accounting function with the opportunity to learn more about Bill to Cash and Book to Report processes.

As a Reservations Assistant Manager, you will assist the Reservations Manager in managing daily operations of the Reservations Department, including providing support, coaching and training of the Reservations Agents. The role encompasses all aspects of reservations for the hotel. You will be responsible for maintaining accurate and concise records of all reservations, assisting with inquiries and bookings in a timely manner, liaising with key departments, establishing strong relationships with our clients, and displaying exceptional phone and customer service skills, while being instrumental in the implementation of operational plans to meet Hotel sales and revenue targets.

• Cater to room inquiries and reservations on a daily basis received via telephone calls and emails
• Full utilization of Opera PMS for creating and updating room reservations
• Ensures all guest inquiries and complaints receive prompt action and follow-up.
• Timely submission of the weekly itinerary and weekly reports
• Coordinates with other departments of the hotel to ensure efficient guest service.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures proper filing of all business correspondence, with correct and updated information.
• Assist in doing pre-arrival checking
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures PCI Compliance and observance of Data Privacy
• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Ensures all Reservations Agents cross-sells sister properties when the hotel product does not fit the customer’s requirements.
• Prepare weekly, monthly, quarterly and annual reports, as required
• Lead daily team briefings

Remuneration:

• Salary: $5,500 (Senior Executive), $6,500 (Assistant Manager)

• AWS 1 month
• Variable Bonus (3 Month)
• Healthcare Benefit

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

In your role as an Operations Assistant, you will ensure the right execution of routines that support an efficient, consistent and compliant operations as well as adherence to standard operating procedures.

Your assignment

• Ensure that the execution of daily routines are according to the agreed Standard Operation Procedures, process flow and service level agreement
• Support the process of identifying root causes for issues which impact negatively on store operations and use these insights to adapt routines and processes in order to improve the customer experience
• Secure good collaboration with the Customer Contact Centre in securing a fast and easy resolution process for customers
• Actively work to offer alternative solutions that meet the needs of individual customers’ to secure a good recovery of any disappointment in the customers’ journey.
• Support and work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.

• Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service
• Operate the department with positive financial results
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment
• Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager
• Anticipate the volume of business, considering the hotel's occupancy, the holidays, the weather, the activities in the Hotel, and the community in general
• Assist the F&B Operations Manager in casual labor & contract staff costings, daily revenue and cost reports
• Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely
• Maintain good communication & relationship with all other Hotel departments
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations
• Regularly inspect equipment and ensure they are well maintained and in good working order
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Have an excellent knowledge of the services offered by the hotel and ensure that all customers are aware of them