• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

Must have Skills : Temenos Transact-Implementation (Expert), Job Description : Business requirements gathering, client consulting and interfacing, GAP analysis, Business requirement analysis, draft of process flow diagrams, functional solution design and review. Writing Business Requirements, Functional Specifications and understanding conceptual, logical design documents Temenos Products Securities, Derivatives, Treasury and Corporate banking domain areas [Product experience- Transact and Triple A plus (TAP)

Must have Skills : Marketing Cloud, Good To Have Skills : , Job Description : Job Type: Full time Job Summary: We are seeking an experienced Salesforce Architect to lead the overall solution design and implementation of Salesforce platforms, including Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud. The ideal candidate will have a strong background in Salesforce architecture and proven expertise in designing and delivering scalable, high-quality solutions that meet business needs. Key Responsibilities: Solution Design and Architecture: Lead the architectural design and integration of Salesforce solutions across Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud to meet business requirements and goals. Technical Leadership: Provide technical guidance and leadership to development teams, ensuring that solutions are aligned with best practices and architectural standards. Stakeholder Engagement: Collaborate with key stakeholders, including business users, product managers, and other IT teams, to gather requirements, define solutions, and ensure successful project delivery. Integration Management: Design and oversee the integration of Salesforce with other enterprise systems and third-party applications, ensuring seamless data flow and business process automation. Platform Optimization: Continuously evaluate and optimize Salesforce platforms for performance, scalability, and security, while ensuring compliance with company policies and industry regulations. Documentation: Create and maintain comprehensive documentation for all architectural designs, integration processes, and technical solutions. Training and Support: Provide training and support to end-users and internal teams, fostering knowledge sharing and best practices in Salesforce usage. Innovation and Best Practices: Stay up-to-date with the latest Salesforce features, best practices, and industry trends to drive innovation and improvement in our Salesforce implementations. Required Qualifications: Education: Bachelor€™s degree in Computer Science, Information Technology, or a related field. Master€™s degree preferred. Experience: Minimum of [5-7] years of experience in Salesforce architecture and implementation, with a strong focus on Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud. Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect, or equivalent certifications. Additional certifications in specific clouds (Marketing, Service, Sales, Consumer Goods) are a plus. Technical Skills: i. Proficient in Salesforce platform capabilities, including Apex, Visualforce, Lightning components, and Salesforce integration tools (REST, SOAP, etc.). ii. Strong understanding of data modeling, data integration, and ETL processes within Salesforce. iii. Experience with marketing automation, customer service solutions, sales processes, and consumer goods industry-specific solutions. Soft Skills: i. Excellent communication and interpersonal skills to effectively interact with technical and non-technical stakeholders. ii. Strong problem-solving skills and the ability to think strategically and implement innovative solutions. iii. Proven ability to lead and mentor technical teams, manage multiple projects, and meet deadlines. Preferred Qualifications: Experience with Agile/Scrum methodologies and project management tools. Familiarity with other CRM platforms and cloud services. Experience in the consumer goods industry or related sectors.

Must have Skills : Retail & CPG - General Experience, Good To Have Skills : , Job Description : Nagarro Digital, Fashion/Beauty business unit is looking for experienced (12+ years) Business Analyst specialized in retail/CPG industry. This role requires a deep understanding of market trends, customer needs, and the competitive landscape, as well as the ability to work cross-functionally to deliver innovative products that enhance our brand, enhance consumer experience and drive business growth You will work closely with business stakeholders, IT teams, and external partners to design and implement the successful solutions. Key Responsibilities: Product Vision and Strategy: Define and communicate the product vision and strategy aligned with company goals. Conduct market research and analyze industry trends to identify opportunities for product innovation and differentiation. Product Roadmap: Design Thinking or innovative thinking while conducting workshops with stakeholders to groom the product thinking. Develop and maintain a product roadmap that outlines key features, enhancements, and milestones. Prioritize features and initiatives based on business value, customer impact, and resource availability. Requirements Gathering: Collaborate with stakeholders (marketing, sales, customer service, and design) to gather and document detailed product requirements. Conduct customer interviews, surveys, and usability studies to understand user needs and preferences. Agile Product Development: Work closely with the development team to ensure timely and high-quality delivery of product features. Write clear and concise user stories, acceptance criteria, and product backlog items. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to facilitate smooth product development processes. Product Launch and Go-to-Market: Coordinate product launches, including marketing campaigns, sales training, and customer support. Develop go-to-market strategies and ensure successful execution to maximize product adoption and revenue. Performance Monitoring and Optimization: Monitor product performance using key metrics and analytics. Gather feedback from customers and stakeholders to continuously improve the product. Identify and implement enhancements to optimize user experience and business outcomes. Stakeholder Communication: Serve as the primary point of contact for product-related inquiries and updates. Communicate product status, progress, and priorities to executive leadership and other stakeholders. Sales and Distribution: Experience with e-commerce platforms and omnichannel strategies. Knowledge of sales strategies and retail partnerships. Understanding of supply chain management and logistics in the beauty industry. Customer Experience and Engagement: Skills in enhancing customer experience and loyalty. Expertise in customer feedback mechanisms and CRM (Customer Relationship Management) systems. Experience with community building and managing customer relationships Qualifications: Education: Bachelor’s degree in Business, Marketing, or a related field. MBA or advanced degree is a plus. Experience: Minimum of 5 years of experience as a Product Owner or in a similar product management role, preferably in the beauty, fashion, or Retail and CPG/eCommerce industries. Industry Knowledge: Deep understanding of the beauty, fashion, and retail market, including trends, customer behavior, and competitive landscape. Technical Skills: Proficiency with product management tools and familiarity with agile development methodologies. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively. Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously. Customer Focus: Passion for understanding and solving customer needs, with a user-centric approach to product development. Project Management: Lead and manage projects related to digital transformation, ensuring they are completed on time and within budget. Coordinate with internal and external teams for successful project delivery. Change Management: Support organizational change by communicating effectively with stakeholders, providing training and resources, and fostering a culture of innovation. Qualifications and Requirements: Additional Considerations: Proven Track Record: Look for a consultant with a proven track record of success in the beauty B2C sector, including case studies or testimonials from previous clients. Network and Connections: A well-connected consultant with a strong network in the beauty industry can provide valuable insights and opportunities. Adaptability and Innovation: The beauty industry is fast-paced and constantly evolving. A consultant who is adaptable and stays ahead of trends will be more valuable. Cultural Fit: Ensure the consultant’s values and working style align with your company’s culture and goals

Must have Skills : , Good To Have Skills : , Job Description : Job Type: Full time Job Summary: We are seeking an experienced Salesforce Architect to lead the overall solution design and implementation of Salesforce platforms, including Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud. The ideal candidate will have a strong background in Salesforce architecture and proven expertise in designing and delivering scalable, high-quality solutions that meet business needs. Key Responsibilities: Solution Design and Architecture: Lead the architectural design and integration of Salesforce solutions across Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud to meet business requirements and goals. Technical Leadership: Provide technical guidance and leadership to development teams, ensuring that solutions are aligned with best practices and architectural standards. Stakeholder Engagement: Collaborate with key stakeholders, including business users, product managers, and other IT teams, to gather requirements, define solutions, and ensure successful project delivery. Integration Management: Design and oversee the integration of Salesforce with other enterprise systems and third-party applications, ensuring seamless data flow and business process automation. Platform Optimization: Continuously evaluate and optimize Salesforce platforms for performance, scalability, and security, while ensuring compliance with company policies and industry regulations. Documentation: Create and maintain comprehensive documentation for all architectural designs, integration processes, and technical solutions. Training and Support: Provide training and support to end-users and internal teams, fostering knowledge sharing and best practices in Salesforce usage. Innovation and Best Practices: Stay up-to-date with the latest Salesforce features, best practices, and industry trends to drive innovation and improvement in our Salesforce implementations. Required Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred. Experience: Minimum of [5-7] years of experience in Salesforce architecture and implementation, with a strong focus on Marketing Cloud, Service Cloud, Sales Cloud, and Consumer Goods Cloud. Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect, or equivalent certifications. Additional certifications in specific clouds (Marketing, Service, Sales, Consumer Goods) are a plus. Technical Skills: i. Proficient in Salesforce platform capabilities, including Apex, Visualforce, Lightning components, and Salesforce integration tools (REST, SOAP, etc.). ii. Strong understanding of data modeling, data integration, and ETL processes within Salesforce. iii. Experience with marketing automation, customer service solutions, sales processes, and consumer goods industry-specific solutions. Soft Skills: i. Excellent communication and interpersonal skills to effectively interact with technical and non-technical stakeholders. ii. Strong problem-solving skills and the ability to think strategically and implement innovative solutions. iii. Proven ability to lead and mentor technical teams, manage multiple projects, and meet deadlines. Preferred Qualifications: Experience with Agile/Scrum methodologies and project management tools. Familiarity with other CRM platforms and cloud services. Experience in the consumer goods industry or related sectors.

Deema & Co is a forward-thinking jewelry brand, known for creating pieces that symbolize strength, transformation, and elegance. We believe in crafting jewelry that tells a story, whether it's through the beauty of natural gemstones or the symbolism of intricate designs. Join us as we continue to inspire and connect with customers globally.

Position Overview:

We are looking for a passionate Ecommerce Retail Intern/Associate to join our growing team. In this role, you will be assisting in the daily operations of our online store, helping to improve the customer experience, managing product listings, and supporting marketing efforts. This position is ideal for someone who is eager to learn the ins and outs of ecommerce and retail, with an interest in fashion and jewelry.

Key Responsibilities:

• Assist in managing and updating product listings, descriptions, and images on the ecommerce platform.
• Ensure the online store is always up-to-date with the latest collections, promotions, and stock availability.
• Support order processing and fulfillment, ensuring a smooth customer experience from purchase to delivery.
• Monitor customer inquiries and provide timely, professional responses via email, chat, or social media.
• Assist with basic data entry, inventory management, and tracking order statuses.
• Collaborate with the marketing team to assist in implementing email campaigns, promotions, and social media content related to product launches and sales.
• Assist in analyzing online sales trends and customer behavior to identify opportunities for improving the shopping experience.
• Contribute ideas to enhance website functionality, usability, and conversion rates.

What We’re Looking For:

• Passion for ecommerce, retail, and the jewelry or fashion industry.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with ecommerce platforms (such as Shopify, WooCommerce, etc.) is a plus, but not required.
• Basic understanding of digital marketing and social media strategies.
• Proficiency in Microsoft Office Suite or Google Workspace.
• Enthusiastic and eager to learn.

Qualifications:

- Bachelor's degree in Marketing, Communications, or related field

- Proven experience managing social media accounts, ecommerce marketplaces and creating engaging content

- In-depth understanding of TikTok and its features, with experience in live streaming preferred

- Strong creative skills and a keen eye for visual storytelling

- Excellent communication and interpersonal skills

- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously

- Strong analytical skills and ability to interpret data to drive decision-making

This is an exciting opportunity to be part of a dynamic team and contribute to the growth of a upcoming fashion jewelry brand. If you are passionate about social media marketing, love creating captivating content, and have a knack for engaging with audiences, we want to hear from you!

At Deema & Co Jewelry, we are committed to fostering an inclusive and diverse workplace. We welcome individuals from all backgrounds to apply.

Join us in shaping the future of luxury jewelry and making a mark in the world of social media!

GetSubstance.Co Pte. Ltd.

EA License No: 24C2398

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus
• Stipend
• Hands-on experience in the ecommerce retail sector.
• Flexible working hours with the ability to work remotely.
• Potential for future career growth within the company.

PURPOSE OF THE JOB

Provide professional and prompt customer service through the creation of a rewarding end-to-end journey in different customer touchpoints. Support the IKEA for Business Sales Support Specialist in initiating business development activities, including establishing, verifying leads, and following up through multi-touchpoint initiatives to provide a base for sales activities. Manage and provide various sales support information to enable the selling team to engage and meet our customers’ needs in all touchpoints.

RESPONSIBILITIES OF THE JOB

• Contact (via phone call and email), qualify and maintain all incoming inquiries via the designated IKEA for Business website before assigning the enquiries to the B2B operations team or other respective business units.
• Contact (via phone call and email), qualify and maintain all incoming inquiries via email and/or contact number before assigning the enquiries to the B2B operations team or other respective business units.
• Maintain communication with new business leads and ensure that the client’s concerns are addressed promptly throughout all touchpoints.
• Pair appropriate visual materials when communicating with leads via email.
• Maintain and update the existing CRM and customer record/s.
• Support the IKEA for Business Sales Support Specialist during face-to-face meetings with business clients in-store or on-site.

The position is responsible in Purchase Order creation, reports, liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist on the retail shop floor as part of the job scope.

Primary Responsibilities

Focuses on the Guest Retail Experience

• Uses guest names whenever possible.
• Adjusts service to suit guests’ requests, personalizes interactions to meet guests’ needs.
• Uses a Heartist® approach – make the guest Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Looks for ways to upsell and adds value to enhance guests’ satisfaction.

Works as Part of the Retail Team

• Ensures accuracy in cashiering duties.
• Ensures stocks are fully replenished on retail shelves.
• Operates P.O.S machine and handles cash efficiently in local and foreign currency.
• Maintains inventory items of the boutique.
• Provides guest product knowledge and assists guest with selection of gifts and souvenir.
• Manages and communicates merchandise opportunities to Retail Manager.
• Participates and assists with monthly inventory stock take activities.

Involvement of Wider Job Functions and Relationship

• Participates in execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of the boutique is meeting all set Raffles standards.
• Participates in training activities to improve knowledge and skills.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Maintains collaborative working relationships with colleagues and supervisors/managers.

Merchandising Functions

• Ensure order confirmation and invoices from suppliers are accurate.
• Creating and uploading purchase orders to facilitate receiving process.
• Work on retail prices with manager and ensure prices are aligned.
• Follow up and keep track with suppliers to ensure timely deliveries
• Follow up with suppliers and liaise with stores when issues arises
• Arranging of stocks to stores
• Weekly stock replenishment for stores
• Monitor stock level of key items and follow up with re-orders when necessary
• Weekly and Monthly sell through reports
• Ensure stocks are available in online channels.

Quona Capital is looking for an Investment Associate to join Quona's Asia team. The Associate will work with the Asia team on all aspects of the investment and portfolio management processes and will have exposure to the regional and global entrepreneurial and Venture Capital ecosystems. The role will be part of the investing team covering India and Southeast Asia and will be based in Singapore, with frequent travel to markets in the region.

About Us...

Quona Capital was established in 2015, with a vision to back innovators enhancing the quality and availability of financial products and services for underserved consumers and enterprises through business model innovation and smart leveraging of technology, investing in the best fintech companies in emerging markets. Today, Quona manages approximately $800 AUM, has 70+ portfolio companies across our core funds, and is backed by a marquee group of global investors.

We are a diverse team of 27 professionals who collectively speak 20 languages. Our team spans the globe, and we are deeply embedded in the regions in which we work. Our team members work from locations like Singapore, Sao Paulo, Mexico City, Bangalore, Cape Town, Lagos, Nairobi, and Washington DC - to name a few! We deeply value collaboration and learning and are looking forward to growing our team with individuals who embody our key values: Impact, Trust, Teamwork, Integrity, and Excellence.

To learn more, check out our portfolio and meet the team at Quona.com.

Key Responsibilities

• Build investment thesis frameworks to drive engagement with entrepreneurs and strengthen Quona's thought leadership
• Conduct market research, sector mapping, and competitive analysis to help with portfolio projects and pipeline development
• Support end-to-end deal process including memos, financial model, and due diligence
• Analyze portfolio performance to identify areas of strengths and improvements
• Support operational initiatives such as knowledge sharing, impact measurement, and LP reporting

Skills and Competencies

• Enthusiasm for technology, entrepreneurship, and financial inclusion
• Team player mentality - ready to support the team in achieving collective goals
• Drive, humbleness, adaptability, curiosity, and openness
• Exceptional analytical skills and desire to produce consistent top-tier quality work
• Ability to take initiative and work independently in a fast-paced team that is geographically distributed
• Bachelor's or master's degree with excellent academic performance
• 3+ years of experience in strategy, product, consulting, principal investing, investment banking, or a related field
• Advanced financial modeling and analytical skills
• Excellent writing and communication skills
• Ability to take initiative and work in a fast-paced team that is geographically dispersed

Desired

• Domain expertise in financial services/technology
• Experience evaluating investment opportunities - the ability to quickly identify and analyze key questions, risks, or upsides to an investment
• Existing network or work experience in startup/venture ecosystems in South and/or Southeast Asia

Candidates of all backgrounds, including women and those belonging to underrepresented minorities, are strongly encouraged to apply.

• We offer competitive market-based compensation and benefits which include health insurance, paid time off, and up to 12 weeks of paid parental/family leave
• Additional perks include an annual professional development stipend, phone expense reimbursement, and a fun annual in-person offsite in Quona's markets
• Plus you get exposure to global start-ups, opportunities to grow and learn, and mission-driven colleagues who are fun to work with!

Application Material

• Apply through Workable
• Resume
• Cover Letter: Why are you interested in financial inclusion?
• One-Page Analysis: A one-page analysis of a particular fintech sector or on any fintech startup you would like to invest in. In your analysis, explain your investment thesis and give arguments that support your decision to invest.

• Prepare/draft proposals, quotations, letters of engagement, addendums, NDAs, etc  
• Liaise with clients and business units in preparing the above contracts/documents
• Liaise with legal team for review of contracts/documents
• Liaise with client onboarding team for KYC matters
• Liaise with finance team for billing matters
• Updating of CRM tool and client database/listing
• Any other ad-hoc tasks as assigned

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and real estates. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

We are looking for a people person who wants to begin a career in the exciting world of music, this is the best place to dive in. We’re searching for a qualified and resourceful HR Associate/Senior HR Associate who has a keen sense of accountability and be a strong driver for continuous improvement.

Responsibilities

• Recruit and facilitate the hiring of qualified job applicants by collaborating with departmental managers to understand skills and competencies required for job openings.
• Provide HR operations support eg. payroll, work passes, employment contracts, leaves & benefits administration, MOM surveys, onboarding, offboarding etc.
• Provide guidance to employees seeking information on company policies and procedures.
• Gather and analyze data with useful HR metrics.
• Upkeep employee files and records electronically.
• Organise company’s town halls and employee engagement activities.
• Ensure compliance with employment regulations.
• HR Projects and other duties assigned by the supervisor.

• Diploma/Degree qualification preferably with relevant HR experience.
• Fresh graduates will be considered.
• Excellent communication and interpersonal skills, ethics and cultural awareness.
• Aptitude for problem-solving and thorough knowledge of HR procedures and policies.
• Good knowledge of employment/labour laws.
• Ability to maintain confidential and highly sensitive information.
• Excellent team player and able to work with minimal supervision.
• Self-driven, fast learner, multi-tasker, meticulous & tech-savvy.
• Proficient in Microsoft Office (Excel, Word, Powerpoint).

• Hybrid Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Tiffin Room

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

As a HR Intern with a focus on recruitment, you can learn and contribute to talent acquisition by building talent pools, maintaining community engagement, and leveraging digital tools and social networks. You will work closely with the HR and recruitment teams to help source talent and assist with various aspects of community management, gaining invaluable experience in the recruitment process. 

Key Responsibilities: 

• Conduct market research to identify where potential candidates can be found, effective engagement strategies, and stay updated on industry trends.  

• Build and maintain talent pools for a specific role ensuring a robust candidate pipeline across multiple platforms and networks.  

• Engage potential candidates through various channels (emails, social media, phone calls) to assess their interest in available positions and inform them about job opportunities. 

• Collaborate with the HR team to develop engaging social and digital content that enhances employer branding and attracts candidates.  

• Generate referrals by encouraging candidates and employees to recommend qualified individuals through Xcellink employee referral program.  

• Analyse and report on sourcing strategies, focusing on conversion rates and identifying opportunities for process improvement.  

• Engage with candidates and influencers on social networks (e.g., LinkedIn, Facebook) to build relationships and maintain active community interactions.  

• Utilize a combination of enterprise software and social networking tools to streamline recruitment processes and effectively track candidates.  

• Coordinate with internal teams to address specific community inquiries and ensure alignment across departments.  

• Collect feedback from social communities to support continuous improvement in the recruitment process and organizational workflows.  

• Currently pursuing or holding a diploma / bachelor’s degree /Post Graduate Diploma in Human Resource or a related field. 
• Must be able to commit at least 3 to 6 months for internship/temporary role

• Strong verbal and written English skills, with the ability to create engaging content for social platforms. 

• Proficiency in using social media and digital insights to create relevant and engaging recruitment content. 

• A self-driven, commercially minded individual with a focus on achieving recruitment goals. 

• Enthusiastic, proactive, and detail-oriented with a “can do” attitude, capable of working with people at all levels. 

• A solid understanding/ or exposure of IT and how they can support recruitment efforts. 

Why Join Us? 

• Gain hands-on experience in recruitment and talent acquisition. 

• Opportunity to work with dynamic teams in a fast-paced environment. 

• Develop your skills in candidate sourcing, community engagement, and digital recruitment strategies. 

This is an exciting opportunity to grow your career in HR and recruitment while contributing to the talent strategy of a forward-thinking organization. If you're excited about connecting talented individuals with opportunities, we’d love to have you on board! Apply today to kickstart your career in HR and recruitment. 

If you are a high achiever fresh out of university and looking for a rewarding career path in a dynamic startup environment, PRISM+ is opening up a Management Associate position, designed to groom you into an all-rounded entrepreneur and e-commerce digital marketing superstar. You will work directly with the Founder and Chief of Staff and be immersed in every aspect of driving a successful ecommerce business - from product strategy & planning, performance marketing, creatives, influencer marketing and data analysis.

Responsibilities

• Work directly with the Founder, COO and Chief of Staff on the most critical and high-impact areas of the business
• Management and execution of viral performance marketing campaigns on Facebook, Instagram, YouTube & TikTok
• End-to-end campaign planning, coordination execution, monitoring and reporting of key campaigns
• In-depth data analysis via Excel to drive actionable business insights
• Potential to get involved in M&A, fundraising, product strategy and roadmap, new business launch from 0 to 1
• Rotation amongst various departments to gain a holistic understanding of the business and contribute to multiple facets of the organization

Overall, this position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various stakeholders. You will play a crucial role in shaping marketing strategies, driving insights-driven decision-making, and exploring innovative marketing channels to achieve business objectives.

• Bachelor's degree in marketing, Business, or a related field
• Minimum 1 - 3 years of relevant work experience
• Proven experience in marketing, advertising, or a related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficient in marketing software, such as Google Analytics and CRM systems
• Ability to multitask and meet deadlines in a fast-paced environment
• Highly organized with great attention to detail

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Free Bubble Tea every Friday
• Annual increment
• Performance bonuses
• Birthday leave

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

Essential Duties and Responsibilities:

• To demonstrate and promote the company vision
• To have regular attendance and observe punctuality
• To apply GMP/GLP in all areas of responsibility, as appropriate
• To conduct routine microbiological analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines in a timely manner
• To ensure all quality control procedures are in place along with identifying and reporting any quality issues
• To observe good documentation practices in all laboratory records
• To use all laboratory equipment and software appropriately and safely for assigned tasks
• To be effective in planning assigned workload on a daily basis
• To work cohesively in a team environment. Plans individual workload in coordination with team members
• To maintain a clean and safe laboratory work environment
• To conduct all laboratory activities in a safe and efficient manner
• To complete all required training courses
• To perform other duties as assigned.

• Managing the Architectural Engineering consultant team in the design of the Hospital to meet design program.
• Coordinating design change and working closely with the client to meet their design requirements.
• Required to effectively communicate the project requirements, gather stakeholder requirement, manage design changes and meet critical deadlines.
• Must be client focused and confident
• Act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Manage the Client team deliverables to required quality and schedule requirements
• Monitor and apply performance management techniques, including the use of KPI’s to improve project performance
• Manage the change control process
• Manage the flow of project information between the team and the client, through regular meetings and written communications
• Ensure the production of formal project progress and other reports
• Take a leading role in interfacing with the client and other consultants, at all project stages

As a HR Intern with a focus on recruitment, you can learn and contribute to talent acquisition by building talent pools, maintaining community engagement, and leveraging digital tools and social networks. You will work closely with the HR and recruitment teams to help source talent and assist with various aspects of community management, gaining invaluable experience in the recruitment process. 

Key Responsibilities: 

• Conduct market research to identify where potential candidates can be found, effective engagement strategies, and stay updated on industry trends.  

• Build and maintain talent pools for a specific role ensuring a robust candidate pipeline across multiple platforms and networks.  

• Engage potential candidates through various channels (emails, social media, phone calls) to assess their interest in available positions and inform them about job opportunities. 

• Collaborate with the HR team to develop engaging social and digital content that enhances employer branding and attracts candidates.  

• Generate referrals by encouraging candidates and employees to recommend qualified individuals through Xcellink employee referral program.  

• Analyse and report on sourcing strategies, focusing on conversion rates and identifying opportunities for process improvement.  

• Engage with candidates and influencers on social networks (e.g., LinkedIn, Facebook) to build relationships and maintain active community interactions.  

• Utilize a combination of enterprise software and social networking tools to streamline recruitment processes and effectively track candidates.  

• Coordinate with internal teams to address specific community inquiries and ensure alignment across departments.  

• Collect feedback from social communities to support continuous improvement in the recruitment process and organizational workflows.  

• Currently pursuing or holding a bachelor’s degree/Post Graduate Diploma in Human Resource or a related field. 

• Strong verbal and written English skills, with the ability to create engaging content for social platforms. 

• Proficiency in using social media and digital insights to create relevant and engaging recruitment content. 

• A self-driven, commercially minded individual with a focus on achieving recruitment goals. 

• Enthusiastic, proactive, and detail-oriented with a “can do” attitude, capable of working with people at all levels. 

• A solid understanding/ or exposure of IT and how they can support recruitment efforts. 

Why Join Us? 

• Gain hands-on experience in recruitment and talent acquisition. 

• Opportunity to work with dynamic teams in a fast-paced environment. 

• Develop your skills in candidate sourcing, community engagement, and digital recruitment strategies. 

This is an exciting opportunity to grow your career in HR and recruitment while contributing to the talent strategy of a forward-thinking organization. If you're excited about connecting talented individuals with opportunities, we’d love to have you on board! Apply today to kickstart your career in HR and recruitment. 

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities:

• Perform investigative research on companies and/or individuals who are clients, prospective clients, and/or connected parties by utilizing a range of internal data (e.g., transaction activity, KYC, etc.), and external data (e.g. blockchains, internet, media, legal, corporate and other publicly available records and databases), must be able to correlate the transactions with a 360-degree view of understanding the customer
• Independently review & dispose offchain (fiat) and onchain (DPT) alerts from onboarding/periodic reviews related to adverse media, sanctions and be able to provide comprehensive and cogent justifications for all decisions and/or recommendations
• Analyse quantitative and qualitative data sets to assess and report on financial crimes (e.g. Money laundering, fraud, sanctions, terrorist financing) and be able to recognize typologies and patterns in relation to customers’ transactions and activities
• Assist MLRO in drafting Suspicious Transaction Reports (STRs) and providing relevant justifications and information, timely follow-up of FIU queries and management of information collation and dissemination
• Be able to regularly review and refine QCP’s screening & transaction monitoring compliance frameworks, including maintenance and enhancement of relevant policies and procedures, and recalibration of monitoring parameters
• Manage vendors such as transaction screening providers, taking ownership of projects and delivery timelines pertaining to compliance deliverables
• Prepare monthly management reporting for transaction monitoring metrics for the MLRO and CEO
• Stay abreast of industry standards and developments in the areas of KYC/AML and sanctions, apply regulatory requirements and internal policies and procedures to case investigations

• Experience with OFAC/EU/MAS watchlist screenings and investigations
• Good understanding of MAS regulatory requirements related to investigations and reporting and familiar with PEP, adverse media, SDN risks, any additional jurisdiction experience will be a bonus
• Possess compliance and risk mitigation mindset and able to manage ambiguities by making firm and substantiated decisions
• Strong verbal and written communication skills
• Candidates with prior project management will be prioritised
• Highly organized and adept at managing competing priorities
• Deep experience using blockchain analytics tools like Chainalysis, Elliptic, TRM Labs etc & sanctions screening tools, ability to cross-compare platforms and derive a holistic view on clientele risk

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

• As Regional Head of HR you will build up the HR organization in Asia Pacific and can expect exciting tasks and a wide range of personal and professional development opportunities in a dynamic team and a highly attractive market environment, both during the reorganization phase and in the future.
• Together with your team, you will actively shape the development of the business together with the respective management and identify needs for HR topics at an early stage, which you will work on independently.
• With your experience, you will work on all HR-relevant issues and support the business on the HR side and win others over to your ideas.
• You act holistically by keeping an eye on the perspectives of all stakeholders and implementing issues professionally and sustainably.
• You will work closely and trustingly with specialist departments, employee representatives and the HR community, embedded in a matrix organization.
• You will work in global projects, plan and manage your areas of responsibility independently and implement them successfully.
• You will ensure continuous coordination with all internal and external stakeholders and ensure a high level of transparency regarding the project status.
• You will be responsible for initiating, developing and implementing HR processes, strategies and initiatives for the region and steer external provider (e.g. for payroll).
• You will also prove the ability to partner with groups to increase retention, build employee relations and drive employee engagement.