General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

• Develop and execute business plans to support the growth of assigned global accounts.
• Develop strong relationships with customers at all levels.
• Understand customer needs and requirements and develop solutions that address those needs.
• Serve as the primary point of contact for assigned accounts, managing all aspects of the relationship.
• Coordinate cross-functional teams within the organization to ensure a coordinated approach to meeting customer needs.
• Monitor account activity and performance, and report on key metrics to management.
• Identify opportunities for new business within assigned accounts and develop strategies to pursue those opportunities.
• Negotiate contracts and agreements with customers, within established guidelines.
• Travel as needed to meet with customers, attend trade shows and conferences, and conduct other business-related activities Analyzing business opportunities, conducting research, and preparing feasibility studies to determine whether an investment should be made in a new venture
• Managing the relationships between an organization and its business partners, including suppliers, distributors, consultants, vendors, and contractors
• Coordinating with other departments, such as human resources or accounting, to ensure that all aspects of a business are functioning effectively

Job Description:

• Oversee all warehouse activities, including the receiving, storage, picking, packing and shipping of goods.
• Coordinate with drivers to ensure timely delivery of goods to customers and suppliers.
• Monitor inventory levels and implement appropriate strategies to minimize stock-outs and excess inventory.
• Develop and implement efficient warehouse processes and standard operating procedures (SOPs).
• Trains and supervises warehouse employees, providing guidance and support to ensure high levels of productivity and accuracy.
• Maintain a safe working environment and enforce compliance with health and safety regulations.
• Utilize warehouse management systems (MILLION) and other technology tools to track and monitor inventory levels, orders, and shipments.
• Work with other departments, such as Sales and Customer Service, to resolve any issues related to order fulfillment and customer satisfaction.
• Identify areas for process improvement and implement changes to increase efficiency and reduce costs.
• Prepare reports and provide data to management regarding warehouse activities and performance.

Job Requirements:

• High school diploma or equivalent; bachelor's degree in supply chain management, logistics or related field preferred.
• Extensive experience as a Warehouse Supervisor or similar position with at least 1 year of Warehouse Operations experience.
• Excellent leadership and people skills with the ability to motivate and supervise a diverse team.
• Excellent organizational and problem-solving skills.
• Ability to work in a fast-paced environment and juggle multiple priorities simultaneously.
• Know health and safety regulations and are committed to maintaining a safe work environment.
• Attention to detail and accuracy in all aspects of the job.
• Physical strength and the ability to lift heavy objects and stand for long periods of time.
• Familiar with the routes in singapore and adept at planning delivery routes for drivers is a significant advantage

Other Information:

• AWS, Bonus
• Medical Benefits，Leave Benefits
• Transport provided
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $4000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

The Sales Manager will be responsible to expand the company's sea freight business. This includes developing new business opportunities, establishing sales strategies, building and maintaining client relationships and achieving sales targets.

1. Meet and achieve targeted KPI and Budget.
2. Build relationships with new prospective and existing customer.
3. Find cold leads 90% of the time to bring in new sales (Hunter).
4. Explore business opportunities with existing customers (10%) of the group.
5. Understand customer needs to provide quality service upon successful sales closing.
6. Participate in global and local tenders.
7. Build relationships with all carriers and liners to establish good reputations and rate.
8. Coordinate with all departments locally or internationally within the group to establish the group goal of door-to-door supply chain services.

Requirements

1. Bachelor’s degree in business administration, logistics or a related field.
2. 5 years’ experience with a track record in sales and business development in the freight forwarding industry.
3. Strong knowledge and experience in the sea freight industry.
4. Excellent interpersonal and communication skills.
5. Ability to build and maintain client relationships.
6. Strong negotiation and presentation skills.
7. Ability to work in a fast-paced and target-driven environment.
8. Existing business pipelines and connections will be a plus.

Others Information:

1. Daily meal subsidy
2. In-house gym & entertainment room
3. Dental, medical, insurance benefits

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Responsibilities

Operations & Maintenance

· Drive a strong operations team to secure the efficiency, adherence, continuity, compliance, and follow up on processes

· Lead the team in day-to-day operation to achieve operational goals

· Manage shift resources (manpower, machine, and materials) to meet production needs

· Manage employee relations and escalate issues when appropriate (Decision Making)

· Work with supervisors to identify and build relevant skillset and capabilities within the team

· Develop a training plan for the team including induction, on-the-job training, and certification

· Develop, support, and coach the team by giving timely and constructive feedback and empowering employees to take on higher/ more responsibilities (employee engagement)

· Preparing and reviewing performance data to monitor and measure the team’s productivity and effectiveness

· Improving processes and efficiencies in the team

· Managing the professional development of your team members, and executing strategies to retain top talent

· Verify that recommended repair works for equipment and system failures are implemented

· Review recommended repair works and solutions to address equipment and system failures

· Lead root cause analysis of equipment and system failures and malfunctions, and develop reports

· Review testing, maintenance, and repair records to evaluate the impact of trends, and potential malfunctions and solutions

· Review housekeeping procedures and standards to ensure adherence to required quality standards

· Collaborate with internal stakeholders on operations

· Evaluate the feasibility of identified resourcing requirements to achieve an operational state in accordance with organizational standards

· Review operational plans and Standard Operating Procedures (SOPs) for equipment and systems

· Review methods of application for emerging technologies to improve performance monitoring and process troubleshooting

· Lead root cause analysis of equipment and system underperformance, and develop reports

· Drive departmental plans to ensure compliance with the organizational Workplace Safety and Health (WSH) policies

· Review contractor and vendor compliance with the organization’s WSH standards and practices

· Ensure proper closure of WSH accident and incident investigations and their notification to relevant authorities

· Ensure implementation of sustainable engineering procedures and guidelines

· Acquire and allocate resources to support business operations

· Develop risk management plans and risk controls in alignment with the organization’s risk management framework

· Analyse viability of proposed continuous improvement initiatives and drive change management

· Ensure discipline, safety, and procedural compliance by all team members

· Develop maintenance plans and schedules for inspection, testing, repair, and predictive maintenance of equipment and systems

Projects

· Act as the single contact point of project management of internal operational, strategic, and transformation projects

· Manage the delivery of internal project outcomes through its full lifecycle, ensuring the project is on track with respect to key measurement matrices such as cost, quality, and timelines

· Work in collaboration across teams/business units and external vendors

· Prepare comprehensive and high-quality presentation slides and report to the management

· Prepare regular progress status reports for program committees with insights and improvement recommendations where necessary.

· Review standard processes, identify gaps for improvements, and opportunities for change

· Potential growth opportunities to be directly involved in operations for candidates have career inspiration of business functions.

Job Requirements

· Bachelor’s degree or higher in Business, Project or Programme Management, or a related field

· Knowledge of program management methodologies, frameworks, and processes with a track record of successful deliveries

· Minimum 8 years of proven track record as a Project Manager or transformations team

· Experienced in delivering complex projects within a heavily matrixed organization, demonstrating a strong ability to lead and influence

· Excellent communication and presentation skills are essential.

· Adaptable to changing priorities and conditions; highly motivated with a strong mind

· Able to work shifts, weekends, and public holidays.

We are seeking an experienced and forward-thinking Investment Project Engineer to join our team and be stationed in Singapore. This pivotal role will focus on supporting and driving investment projects to ensure stable and sustainable investment for future growth.

The ideal candidate will play a crucial role in establishing a consistent organization dedicated to long-term investment stability, collaborating closely with both the Japan Mazak staff and the YMS investment team.

Key Responsibilities:

· Lead and support investment projects, ensuring they align with the company's strategic objectives.

· Collaborate with Japan Mazak and cross-functional teams to support YMS investment initiatives, technical requirement and ensure seamless project execution.

· Establish and maintain a consistent organizational framework to ensure future stable investment.

· Conduct thorough reviews of current manufacturing processes and identify areas for enhancement.

· Develop and manage project budgets, timelines, adherence to design specifications and resource allocations.

· Foster strong relationships with internal and external stakeholders to facilitate successful project outcomes.

· Conduct risk assessments and develop mitigation strategies to ensure project success.

· Serve as a key point of contact and resource for manufacturing investment-related inquiries and initiatives.

· Prepare detailed reports and presentations for senior management, highlighting project progress, challenges, and opportunities.

· Stay abreast of industry trends and technological advancements in machine tool manufacturing that could impact investment strategies.

Job Requirements

Education:

· Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Project Management, or a related field.

Experience:

· A minimum of 5-7 years of experience in managing and supporting large-scale investment projects, with a specific focus on equipment manufacturing.

· Proven track record of successfully leading investment initiatives within the equipment manufacturing industry.

· Extensive experience working within Japanese business culture and practices, ideally in a multinational corporation.

Technical Skills:

· In-depth knowledge of equipment tool manufacturing processes, technologies, and industry standards.

· Proficiency in Microsoft Application and possess strong knowledge and mastery of 2D CAD, SolidWorks software, etc

· Strong financial acumen with experience in budgeting, forecasting, and financial analysis related to investment projects.

· Excellent understanding of risk management principles and the ability to develop and implement effective risk mitigation strategies.

Soft Skills:

· Exceptional leadership and organizational skills with the ability to manage and mentor project teams.

· Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management.

· Bilingual proficiency in Japanese and English, with excellent written and verbal communication skills in both languages.

· Strategic thinking and problem-solving abilities to anticipate challenges and devise effective solutions.

Professional Attributes:

· Demonstrated ability to establish and maintain consistent organizational frameworks to support stable future investments.

· Commitment to continuous improvement and innovation in investment project management practices.

· High level of integrity and professionalism in all aspects of work.

Industry-Specific Experience:

· Extensive knowledge of the equipment manufacturing industry, including current trends, challenges, and opportunities.

· Experience in evaluating and integrating new technologies and processes in the equipment manufacturing sector.

· Familiarity with regulatory requirements and standards specific to equipment manufacturing.

Cultural and Business Acumen:

· Deep understanding of Japanese business etiquette, culture, and communication styles.

· Experience in navigating and bridging cultural differences in a global business environment.

· Ability to build and maintain strong relationships with Japanese and local stakeholders.

Machine Shop Manager

This is a critical role which requires a strong technical background in managing a highly proficient machine shop team including the tool crib operations. This position has the overall responsibility for machine shop output in terms of safety, quality and on time deliveries. This position is also responsible for managing the supervisor and programing teams including design of tooling, fixtures, and machining sequence for complex features. The role also supports the sales teams by providing the estimation of machining hours and best optimized solution.

Primary responsibilities:

• Manpower management to ensure safety and high efficiency in the machine shop.
• Ensure quality, OTD and productivity targets are met.
• Responsible to manage all resources such as manpower, tooling, fixtures, gages, programs etc. for efficient operation of machine shop.
• Evaluation of complex machine drawings for manufacturing.
• Propose and implement tooling & fixtures for machining of complex features. Manage cost savings on toolings and fixtures.
• Support sales team on accurate estimation of machining hours.
• Evaluate the reasons for variances between planned and actual and implement actions to mitigate the variances.
• Lead daily MRB (Material Review Board) meeting to provide technical input for jobs when nonconformance occurs.
• Involve in troubleshooting on quality issues which includes working with subcontractors.
• Manage machinists and programming team from multinational countries.
• Support new product manufacturing method and FA process.
• Initiate and lead continuous improvement projects.

Requirements and Qualifications

• Minimum Degree or Diploma in Mechanical Engineering or related field with at least 5+ years of relevant experience.
• Candidate must have a strong background in managing a CNC machine shop.
• Exposure to machining of complex parts for oil & gas equipment is preferred.
• Good mechanical / technical skills
• Good understanding of ANSI, ASME Standards and API Products requirements.
• Good knowledge of CNC programming software will be helpful.
• Strong communication and analytical skills, team player, energetic and willing to work hard.
• The candidate needs to be self motivated with positive attitude and seek career growth.
• Ability to prioritize and multi-task in a fast-paced environment

Other Duties:

While this job description is intended to be an accurate reflection of the requirements of the position, management reserves the right to add or remove duties when circumstances dictate.

How you can make your mark

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

· Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.

· Designing, developing, deploying, and measuring learning solutions.

· Implement wellness programs that promote physical and mental health.

· Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.

· Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.

· Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

· Bachelor’s degree in human resources.

• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.

· Strong communication and interpersonal skills, with the ability to inspire and motivate.

• Committed to promoting a positive and inclusive workplace culture.

What you can expect

· Warm welcome: We warmly welcome our new colleagues, so they feel at home as soon as possible. During your online onboarding program, we give you all the ins and outs of Boskalis!

· Career opportunities: We challenge you every day to get better. Together we realize your full personal and professional career by creating development opportunities.

· Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy.

About Boskalis

Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects.

Within a vibrant company culture, you will be working as part of a diverse, international team of experts. We offer you the opportunity to realize your full personal potential and expand your professional career by creating new horizons. Together!

Extra information

• Your team: You will be part of the HR team in Singapore.

• Where you will work: You will work from our beautiful office in the Singapore (23 Gul Road).

• Full-time/part- time job: The position of the HR Program Executive is a fulltime job.

• Procedure: Apply easily by completing the online application form. Interviews are held online or in the Singapore office. Once it’s clear we’re a good match, we’ll make you an offer – and look forward to welcoming you to the company.

Want to know more?
We are more than happy to answer your questions about the HR Program Executive role. Please contact Arshad Asharaf, corporate recruiter via our career page.

Interested? Please apply by filling in your details and by uploading your cover letter and CV.

Disclaimer for recruitment and selection agencies
We appreciate your interest in our vacancies and understand that your candidate might be enthusiastic about this exciting opportunity. However, our recruitment process is not structured this way, at Boskalis we handle recruitment ourselves. Therefore we do not accept unsolicited applications or CVs from recruitment agencies. Any submission will be treated as a direct application.

Job Description

The candidate will be responsible for the following:

• Managing Client relationships

• Managing 4 to 5 design projects concurrently in Yards (including China)

• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently

• Development and presentation of project plans, respond to Clients

• Liaison with the Shipyard, Classification society, Vendors & Clients

• Weekly progress reporting to Client & Management

Desired Profile

Essential requirements for this position are:

· Technical/ marketing skills for shipbuilding industry

· Experience in project management

· Excellent organizational and planning skills

· Strong Leadership and bilingual communication skills in English/ Mandarin

The candidate should have minimum 5 years’ experience in related role in ship design/ shipbuilding industry. Promising candidates with less experience may be considered as Trainees.

The Operations Manager will oversee and manage all aspects of the service and repair operations at Perfex, ensuring optimal efficiency, cost-effectiveness, and quality of work. The role involves coordinating service and repair activities for heat transfer products and industrial radiators, managing a team of technicians, and working closely with the production, procurement, and sales teams to meet customer requirements. The manager will also be responsible for continuous improvement of processes, ensuring compliance with safety standards, and meeting customer satisfaction targets.

Responsibilities:

• Oversee day-to-day operations for service and repair, ensuring the timely and effective completion of jobs.
• Manage and coordinate a team of service technicians and repair specialists, ensuring high-quality service delivery and adherence to safety standards.
• Plan, schedule, and monitor repair work to optimize resource utilization and meet customer deadlines.
• Collaborate with procurement to ensure availability of parts and materials required for repairs and maintenance.
• Maintain strong relationships with clients, addressing service inquiries, resolving issues, and ensuring customer satisfaction.
• Implement and monitor KPIs related to service quality, turnaround time, cost management, and safety compliance.
• Drive continuous improvement initiatives to enhance service quality, reduce repair lead times, and improve operational efficiency.
• Develop and implement service policies, procedures, and guidelines to ensure consistency and compliance with company standards.
• Ensure all repairs and servicing comply with regulatory requirements and internal standards.
• Report on operational performance, resource utilization, and customer satisfaction to senior management.
• Oversee the maintenance of service equipment and ensure its operational readiness at all times.
• Manage budget and financial aspects of the service and repair department, including cost control and revenue forecasting.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Operations Management, or a related field.
• Minimum of 5-7 years of experience in operations management, with a focus on service and repair, preferably in the industrial or manufacturing sector.
• Strong understanding of industrial heat transfer products and radiators is an advantage.
• Proven experience in leading teams and managing repair and service operations.
• Solid knowledge of health, safety, and environmental regulations.
• Excellent communication, organizational, and leadership skills.
• Ability to manage multiple tasks in a fast-paced, dynamic environment.
• Strong problem-solving skills and the ability to implement process improvements.
• Proficiency in using ERP systems for planning and scheduling.
• Experience in the manufacturing or industrial service industry.
• Strong technical background in mechanical systems or heat transfer technology.
• Certification in operations management or lean manufacturing is a plus.

The position of Accounts Manager will be involved majorly in helping to set up systems/processes/controls for our under construction greenfield factory in China, expected to start production early 2025. The role will also involve active coordination and supervision with 4 overseas Consumer Pack oil distribution subsidiaries towards their Accounts, Tax and financial control activities. Two of the subsidiaries with senior finance resources on ground need less intensive guidance but more HQ based review related work. For the other two subsidiaries it will involve very active and detailed guidance and supervision in addition to the review responsibility. The role is a very critical HQ Accounts role to oversee these overseas business operations with Key Responsibilities as below:

Accounts, Tax and Compliance

• Oversee all accounting functions for these overseas subsidiaries, ensuring accurate maintenance of full-set accounts, including timely review of financial statements.
• Ensure the timely and correct preparation of financial and group reporting, budgeting, and management reporting, including forecasting and year-end projections as needed, with reconciliation across all different sets of local, financial, group and management reporting.
• Work closely with other stakeholders to validate costing accuracy on interest, forex, insurance, and reconcile operational performance metrics/results to management reporting.
• Get familiar with ERPs being used and have active involvement in system enhancements/ implementations.
• Participate in adhoc assignments as and when needed for business expansion projects, capital expenditure budgeting, return-on-investment (ROI) analyses, and working capital efficiency assessments, including inventory and receivables management.
• Ensure timely and error-free statutory and internal/external audits by doing timely and effective reviews, maintaining strict adherence to audit standards.
• Ensure statutory compliance, focusing on direct and indirect taxation, transfer pricing (with full documentation), cross-border taxation issues. Provide suggestions to have efficient effective tax rates.
• Monitor and leverage tax incentives and grants available to overseas entities.

Financial Controls

• Ensure required controls over assets, including stocks, receivables, payables, and cash and bank operations, adequacy of insurance coverage for all risks, ensuring alignment with FRS and group policy/internal control requirements. Review existing processes and SOPs and come up with recommendations for improvements.
• Review and monitor payment processes for accuracy and timeliness, including recurring trade expenses and staff claims. Role may require to be reviewer or approver and certain times as a back preparer in urgency.
• The role encompasses HQ responsibility of managing the resources involved in review and approval process for all payments being made by these subsidiaries. Acitvely have to ensure correctness and timeliness.
• Review and verify nontrade contracts, agreements, and power of attorney documents to protect Organisation’s interests. These documents may be in languages other than English which will require ability to use online translation tools, when needed.
• Co-ordinate with other HQ Functions such as Group Accounts & Tax, Corporate Secretarial, Group Risk, Group IT, Treasury etc for fast execution of various work related to these overseas subsidiaries.
• Prepare, maintain and update financial modelling on China factory project, including validating the sales quantity and price projections, raw material costs and manufacturing costs projections, product mix, overheads etc. The work involves very active coordination with different stakeholders to get the required information and making presentations to senior leadership.
• Develop and implement controls in partnership with China factory departments and commercial heads to support effective internal control systems before the factory starts production.
• Validate manufacturing standard cost accuracy for goods produced at the China factory, providing commercial heads with timely costing updates to factor in their sales offer

Banking and Treasury Coordination

• Support the HQ Consumer Pack Treasury team for various work at these overseas subsidiaries such as new bank account setup, cash flow projection, forex exposure management etc.

Other Responsibilities

• Assist Management with operational analysis to drive informed decision-making.
• Lead information system improvements to enhance departmental efficiency.
• Travel to overseas subsidiaries as and when the work requires

Job Requirements

• Qualifications: ACCA / CA / CPA with a degree in accounting or finance.
• Experience: Minimum 8-10 years of relevant experience, with at least 2-4 years in the trading or commodities manufacturing/ processing industry.
• Skills:
• Leadership, communication, interpersonal, and problem-solving skills.
• Knowledge of IFRS, local accounting standards, and company law.
• Transfer pricing and cross-border supply chain tax understanding.
• Well versed in Microsoft excel tools for financial modelling
• Detail-oriented, proactive, and able to work in a fast-paced, deadline-driven environment.
• Strong analytical and critical thinking skills to add value to operations.
• Preferences:
  • Experience with large audit firms 3-5 years with audit exposure of trading and / or large manufacturing operations industry
  • Knowledge of Microsoft Navision systems.
  • Understanding of Chinese local accounting systems, manufacturing operations, and compliance, as some subsidiaries are based in China.
  • Familiarity with foreign exchange exposure, hedging, and financial modeling (ROI, ROIC, IRR, Payback).
  • Exposure to commercial and operational finance activities.

Job Responsibilities:

• Manage and oversee the daily operations of the accounting department
• Process month and end of year process, cash forecasting, bank reconciliation, revenue and expenditure.variance analysis, fixed asset activity, debt activity, etc.
• Monitor and analyze accounting data and produce financial reports or statements
• Coordinate and complete annual audits and tax matters
• Submit quarterly GST returns
• lmprove systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Ensure compliance with statutory regulations and reporting standards.

Job Requirements:

• Possess Degree in Finance / Accounting with more than 5 years of related working experience and able to provide Management Account before 2nd of the month
• Possess ACCA accountancy qualification will be an advantage
• Proficient in Microsoft Office tools and SAP system will be an advantageous
• Communication in English and Mandarin
• Working hours 0830 to 1700 (Monday to Friday)

• To lead and monitor the QS team for variation works, progress claim and cost control.
• Assist in contractual and costing matters, ensure compliance with relevant laws.
• Perform and provide supervision to all contractual matter, tendering and procurements procedures (i.e. contracts, cost control, cashflow, project budgeting, project administrations, claims, cost analysis, etc).
• Liaise with Client / Consultant / Sub-contractors / Suppliers on contractual matters including payment claims, change orders, variation orders, extension of time, etc.
• Manage and prepare all contract documentation and agreement, as well as provide support in the drafting of specifications, bills of quantities and other tender requirements
• Advise and resolve requests for equitable adjustment, contract disputes and contract claims
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly
• Manage contracts including progress and variation payment claims, change orders, variation orders, extension of time, etc
• Work closely with the project team to ensure timely award and payment of subcontractors and suppliers
• Ensure timely finalization of main and subcontract

Requirement:

• Diploma or Degree in Construction Management/Building /Quantity Surveying
• Minimum 5-years of relevant working experience in the Construction industry.
• Meticulous and systematic individual with positive working attitude
• Possess good analytical skills, & able to work in a dynamic & fast pace environment to meet critical deadline
• Good oral & written communication skills
• Multi-tasking and is able to handle stress

Job Description

• Lead and prepare tender estimation. Prepare/check quantity taking-off, summarize quantities for each job sequence.

• Source suppliers & sub-contractors. Evaluate quotations. Ensure contractual compliance of tender submission.

• Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

• Work closely with and participate in project meetings with the project manager, finance team and other departments to coordinate the project budget and financial objectives.

• Pre-contract works including studying tender documents and drawings.

• Negotiate terms & conditions for contracts with the Clients, sub-contractors, etc.

• Prepare project cashflow.

• Monitor project expenditures to ensure that they are within the approved budget.

• Draft contracts/ agreements.

• Handle all disputes arises on issues related to contracts from clients / consultants / sub-cons/ partners.

• Manage the resources, budget and staffing of the Department of Construction of the Ministry of Commerce. Supervise the financial planning and monitoring of public works projects.

• Participate in the drafting of the project contract, ensure that the contract terms comply with the requirements of laws and regulations, and clarify the rights and obligations of both parties, especially the key terms such as the scope of the project, quality standards, construction period, payment method and liability for breach of contract.

• Track all project expenses, including labor, materials, and administrative expenses, provide real-time data on project costs, and prepare and update budget reports to keep project managers and stakeholders informed of financial status.

• Support the project team on planning, scheduling and co-ordination of various projects; monitor project progress, cost and cashflow.

• Negotiate for contractual variation, settlement of claims, progress payments and finalizing project accounts.

• Act as the primary point of contact for budget related inquiries and issues within the project team.

• Educate project team members on the importance of budget agreements, expense reporting, and budget compliance to foster team responsibility.

• Other duties as assigned by the management.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Civil/Structural Engineering, Building/ Quantity Surveying.

• At least 4 years of working experience in the Construction Site

• Able to work in a team and support the tender manager/project manager in contract administration and cost control.

• On site-experience Marine, Wind Power Project is preferred

Job Responsibilities:

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Set policies and processes
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• The smooth running of the manufacturing organisation and team
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management
• Manage the manufacturing element of the organisation ensuring high quality business activities with maximum efficiency, service and profitability for the organisation.
• Attending financial quarterly meeting and report in Japanese
• Organizing company compliance
• Budget and performance management
• IT management

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Good command of spoken and written Japanese and English.
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Thorough understanding of manufacturing, business process and management, requirements and dynamics – insert specific as applicable
• Ability to work under pressure and meet deadlines
• Ability to work collaboratively with cross-functional teams and senior management

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

Requirements:

1. 10 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

• Exposure with developers & institutional developers.
• Comprehensive exposure to local consultants, architects and engineers.
• Conversant with different type of contracting procedures.
• Able to handle business development on their own.
• Build and maintain strong customer relationships while supporting the tender and business development team, project clients and consultants in their tender bids.
• Coordinate with tender department and HQ in scope of work and project executions and responding to requests, clarifications, and resolving any issues promptly and diligently.
• Coordinate with tender team to manage proposal response process, including detailed tender/ bid requirements.
• Initiate customer visits and processing of various sales proposal, quotations and contracts.
• Manage relationship with existing and potential clients to develop new opportunities and advance organisation’s business interests.
• Business development experience in the contract market with high-end architects, consultants and end-user clients.
• Take charge of client acquisition and create new business opportunities to maintain the company’s relevance and competitive edge.
• Conduct the necessary market analysis to identify potential working partners for targeted projects.
• Communicate with the potential clients, consulting firms etc. to collect the information of targeted projects.
• To perform market research and identify prospective local projects leads.
• Resourceful and possess good market intelligence on potential upcoming projects.
• Conversant with local authorities’ requirements and engineering standards.
• Good working knowledge of general construction, especially in large and heavy civil engineering project.

Job Description – Senior Manager

The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of codes and standards for safe use of hydrogen; development of training courses for hydrogen related applications; raising public awareness on hydrogen through outreach program.

https://www.hfcas.org/

https://www.linkedin.com/company/31091563/admin/feed/posts/

The Senior Manager is a managerial role and will work towards fulfilling the key strategies of HFCAS. The Senior Manager will work and report directly to the elected Secretary-General and President who serves on the Executive Committee. The Senior Manager will play a pivotal role in supporting the association’s strategic initiatives, overseeing day-to-day operations, and ensuring the successful implementation of key projects and programs. The individual will work closely with Executive Committee to drive ecosystem development, facilitate industry engagement, and manage initiatives that promote hydrogen technologies. The Senior Manager is required to have good people’s skills and ability to interact and communicate effectively, provide support and clear direction to the secretariat team. As HFCAS will be leveraging on EnterpriseSG’s LEAD (Local Enterprise and Association Development Porgrammes), the Senior Manager should have some background or have been involved in the LEAD programme.

Position Title: Senior Manager

Location: Singapore

Reports To: Secretary General and President of HFCAS

Key Responsibilities:

1. Stakeholder Engagement:

· Engage with members of the association to understand their needs, provide support, and drive value for the industry as a whole.

· Maintain close communication with the Board of Directors, providing regular updates on key initiatives and the association’s progress.

· Represent the association at industry meetings, forums, and public engagements to strengthen relationships and promote collaboration.

2. Assistance in Operational and Financial Management:

· Support the Secretary General in overseeing the day-to-day operations of the association, including budget management, resource allocation, and team coordination.

· Ensure operational efficiency and implement best practices in processes and workflows.

Key Qualifications:

• Proven Managerial Experience: Minimum of 3 years of managerial experience, preferably in the energy, sustainability, or hydrogen sector, with a strong track record of delivering results. Strong relationship-building skills, with the ability to engage with a diverse range of stakeholders, from industry leaders to policymakers.
• Industry Knowledge: Good understanding of hydrogen, fuel cell technologies, and the energy transition landscape, is preferred.
• Course Development: Experience in developing training courses, engagement with training academics and government agencies in applying for training grants, is highly favored.
• Project Management: Ability to plan and execute projects, programs, and events, with proven ability to deliver results on time and within budget.
• Communication Skills: Good in social media , and written communication skills .

Operational Management: Experience in managing budgets, operations, and teams, with a focus on achieving organizational goals efficiently.

Roles Responsibilities

This position reports to the Director and interfaces with Operation Manager. Organisation Richbox Manufacturing (s) Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

Specific Responsibilities

Individual to be involved in:

1. Trainee will get orientated and get use to how the company runs the warehouse, understanding the various products from plastic pellets to range of wooden pellets used, bubble wrap to foam mould and MHE used.

2. Trainee will be able to Lead the warehouse team, ensure end-to-end supply chain is managed according to plan. Maintains accountability to stock discrepancy. In charge of repairs and requisition for replacement.

3. Trainee will be able to Provide directions to team members, ensure work/shift are planned ahead, manage attendance issues that may arise from time to time and all last minute contingencies are addressed on time. Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.

4. Trainee will be able to establish and monitor safety procedures and protocols and safeguards warehouse operations and contents through right processes and protocols.

Technical Skills & Competencies

1. Orientation of the warehouse and warehouse administration work & products.

2. Warehouse management

3. Team management & Roster planning

4. Safety procedures and protocols