Summary

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximizing business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within Mondrian. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Business Development

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts.
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases.
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. 
• Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings.

• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans

  Other duties assigned by the Director of Sales when required from time to time

About the job

Reporting to the Customer Relations Manager, your primary responsibility will be to manage and oversee the Cashiers and Checkout Team Leaders to ensure efficient, reliable, and secure payment transactions. You will play a crucial role in providing excellent customer service and ensuring that customers have a smooth, safe and enjoyable payment process and leave our store satisfied with their shopping experience.

Your assignment

• Lead and manage a team of Cashiers including performance management, training and development, succession planning and recruitment of new co-workers.
• Ensure operational excellence by efficiently resourcing the checkouts and maintaining a smooth and seamless customer flow to optimize customer satisfaction.
• Manage payment transactions and the cash office with a strong focus on reliability and safety to ensure secure handling of financial transactions.
• Handle customer queries, complaints, and service recovery professionally and promptly
• Analyze customer and financial key performance indicators to identify areas for improvement.
• Collaborate with internal and external partners to create a safe and efficient working environment.

Your profile

• Minimum of 5 years of experience in a leadership role within a fast-paced retail environment.
• Proven track record of leading teams and fostering team camaraderie.
• Customer-centric approach with strong problem-solving and analytical skills.
• Ability to handle stressful situations and deliver results under pressure.
• Excellent communication and interpersonal skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting
• At least 4 years of relevant experience
• Exp in change management/process improvement
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position, Salary up to $8,500 + VB
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven and empathetic HR Executive to join our team on a 6 months contract.

Key Responsibilities:

• Demonstrates ability as a recruitment subject matter expert to design & develop meaningful recruiting strategies to support the development of a diverse, qualified candidate pool, including the use of technology and alternative sourcing techniques.
• Build knowledge of competitor institutions using market data and intelligence to inform hiring decisions.
• Provide effective and insightful data and reports to aid and improve hiring objectives and location strategies
• Manage usage of agency levels, ensuring direct sourcing strategies are integral to sourcing plans.
• Provide an efficient and high-touch experience for every candidate from the application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, compensation recommendations and closing of candidates.
• Ensure candidates’ and hiring managers’ positive experience throughout the recruitment process.
• Perform sourcing for the active positions as well as creating, building and maintaining a healthy pipeline of potential candidates to fill future anticipated and planned roles.
• Undertake projects and initiatives such as employer branding, campus recruitment, to acquire suitable talents for the organization.

• Minimum Diploma/ Degree holder with 2 years of hands-on, end-to-end in-house recruitment experience. Fresh Graduates may apply. 
• Ability to work independently and effectively across functional lines within a matrix environment. 
• Ability to gather and leverage data to allow for data-driven decision-making.
• Hands-on and proven experience in global recruiting best practices and initiatives.
• Excellent English communication skills, both written and verbal, is an absolute must.
• Knowledge of employment laws and employee relations in Singapore is a must
• Enjoys working in a fast paced, dynamic, and multi-cultural organization.
• This role requires absolute professionalism, discretion, and confidentiality due to the exposure to sensitive information.

If you think you have what it takes and look forward to working independently as well as contributing to an innovative, passionate and driven environment, please send in your application.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are looking for an Account Manager who will be directly responsible for driving revenue, building relationships and helping clients grow their business results through client-centric consultation, education, and support. Ideal candidate will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

This is a 7-month contract role located in our Singapore Office.

Responsibilities:

• Drive revenue growth for our organization and the businesses we support through:

1. Acting as a social media platform expert for businesses of all sizes and complexity to educate and make tailored recommendations to suit varying client needs.
2. Discovering insights on campaign performances and coming up with solution selling ideas to improve the performance of our clients’ marketing spend.
3. Aligning clients’ KPIs with platform solutions to drive incremental value

• Manage inquiries and troubleshooting from clients
• Organize and update internal data and sales materials
• Assist Account Managers to create and translate sales materials
• Coordinate logistics of external events and marketing initiatives including project management, client reach-out / follow ups, and facilitation support

Minimum Qualifications:

• 8+ years' experience working in advertisement, media agency or performance marketing.
• Fluency in English and Japanese to work closely with in-market teams, clients, and agencies.
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details.
• Problem solving and quantitative analytical skills.
• Ability to manage ambiguity by coping with uncertainty and risk and adapting to change.
• Ability to work with cross functional teams and work collaboratively with internal teams.
• Demonstrated experience in managing and influencing clients.
• Comfortable with administrative and operational work.
• Familiar with Microsoft office (especially excel and powerpoint), Google Suite (spreadsheet and slides) applications.

Preferred Qualifications:

• Experience in sales, business development, customer success.
• Experience with social media ad solutions

UEN: 199700895N

Roles and responsibilities

Goal Setting and Objective Alignment: Managers play a pivotal role in setting clear and attainable goals for their team or department, ensuring they align with the overall organisational objectives.

Strategic Planning and Efficient Organisation: Managers engage in strategic planning, devising action plans that outline the necessary steps to achieve the established goals. They adeptly organise resources, including human capital, budgets, and equipment, to maximize operational efficiency.

Informed Decision-Making: Managers are entrusted with making informed decisions. They meticulously analyze relevant information, evaluate alternatives, and consider the potential impact on the team, organisation and stakeholders.

Skillful Delegation: Managers skillfully delegate responsibilities and tasks to team members based on their strengths and abilities. Effective delegation aids in workload distribution promotes employee development, and enhances overall efficiency.

Guidance and Support: Managers provide invaluable guidance, support, and mentorship to their team members. They offer constructive feedback, coach employees, and assist them in overcoming challenges to foster professional growth and performance improvement.

Performance Management: Managers diligently evaluate and monitor the performance of their team members. They establish clear performance expectations, conduct regular assessments, and deliver constructive feedback to facilitate continuous development and excellence.

Communication Facilitation: Managers establish open and effective communication channels within their team and across departments. They ensure the seamless flow of information, fostering collaboration and promoting a shared understanding of goals and expectations.

Conflict Resolution: Managers adeptly address conflicts and resolve issues that arise within the team. They mediate disagreements, encourage constructive dialogue, and cultivate a harmonious work environment.

Development and Learning Promotion: Managers identify and support the training and development needs of their team members. They create learning opportunities, provide necessary resources, and foster an environment of continuous growth to enhance skills and knowledge.

Team Representation: Managers effectively represent their team or department to higher levels of management. They advocate for their team’s needs, provide progress updates, and ensure that their team’s contributions are duly acknowledged.

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Accreditation Manager you will convey the value of AACSB accreditation and member services to business schools worldwide and assist schools with their continuous development and achievement of overall high quality. This role has a focus on schools in the Asia Pacific (AP) region.

The position is best suited for candidates who enjoy building successful member relationships and have strong analytical and writing skills most beneficial for accreditation-related work. The ideal candidate will be interested in being part of a multi-cultural team and interacting with members from many different backgrounds.

How you will Contribute:

• Acts as staff liaison for accredited schools and those in the initial accreditation process, working in close coordination with mentors and peer review teams. 
• Develops and supports quality assurance strategies for member schools in Asia Pacific to ensure quality throughout the accreditation process. 
• Actively participates in industry-related activities, and promotes AACSB accreditation at internal and external events, workshops, conferences, etc. 
• Facilitates the movement of appropriate member schools into the accreditation process. 
• Reviews and analyzes accreditation eligibility applications and school documentation.  
• Serves as a resource for accreditation committee members in preparation of and during committee meetings. 
• Maintains a deep understanding of the higher education landscape and developments in assigned geographical areas. 
• Performs duties in accordance with AACSB’s values and ensures that the best interest of AACSB and its members is at the forefront of all initiatives. 

• Proficiency in Microsoft Office applications applicable to position 
• Fluency in the English language as you will need to liaise with colleges and universities globally
• Bachelor’s degree from an accredited college or university 
• Five (5) years of professional-level experience (i.e. building and supporting member relationships) 
• Ability to travel internationally 

Preferred Qualifications:

• Master’s degree from an accredited college or university 
• Eight (8) years of professional-level experience (i.e. building and supporting member relationships) 
• Communicate effectively with Chinese language business schools

Why join AACSB?

• We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drives that attract and keep them with AACSB.

AACSB offers a competitive benefits package.

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Lead and manage contractors & suppliers effectively to ensure that the project is completed according to specifications, quality standards, cost and time frame
• Strong site management skills, schedule planning and reporting
• Monitor project's time, cost, quality, scope, resouces and risk management
• Efficiently manage and work closely with clients
• Good knowledge and understanidng of Project Management skills and tools
• Ability to run projects wihtin budget and schedule
• Any ad hoc duties assigned

Requirements

• Minimum diploma in Interior Design, Project Management or equivalent
• 5 years of relevant working experience in interior design / A&A work of hotel
• Good knowledge of Microsoft office skills (Word, Excel and Project )
• Possess effective organizational and follow-up skills with emphasis on attention to details
• Excellent project & people management skills
• Excellent presentation, management and leadership skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Purpose

Drive the OFR Operational Key Account Management function for specific customer(s), Product Growth strategy in accordance with Regional and Global OFR Strategy with the objective of achieving optimum growth, profitability and effective use of business assets and human resources.

Be the single point of customer interface for all operational topics including implementation, performance reviews & process improvement, customer service and seeking for improved solutions.

Coordinate with the other functions and countries globally to ensure service delivery in line with customer expectation.

Main Responsibilities

Customer

-Develop key customer relations in collaboration with Commercial and Local Sales teams for senior levels at customer organization

-Undertake key leadership role in top level sales and product development initiatives

-Responsible for managing customer’s requirement on product and process solution/improvement

Global & Regional Product Team

- Work with regional FCL and LCL team to develop OFR product and pricings

- Work with OFR product across all regions to ensure service delivery in line with customer expectations

- Provide leadership in the areas of product and business development for the customer

- Support and co-ordinate the development, implementation and localization of key initiatives and programs for the customer

- Establish KPIs and obtain agreement & commitment from country management

Global & Regional OFR Market

- Be vigilant of market conditions and provide monthly & quarterly updates to customer

Business Process Optimization

- Continuous improvement initiatives to deliver increasing value to the customer

Back Office Functions

- Leverage back office functions to co-ordinate and support operational activities to deliver increased process efficiencies

DHL Divisions – Corporate, other BUs

- Act as the key interface representing DGF Products globally

- Interact with other DHL divisions with regard to OFR product development

Required Skills

• OFR product knowledge including operational excellence
• Change management
• Large account management skills & experience
• New business implementation and KPI measurements
• Innovative & Strategic thinking
• Persuasiveness
• Systematic problem solving
• Negotiation skills
• Communication skills and information sharing
• Business analytics skill
• Project management
• Logistics/Supply Chain Management knowledge (needed in discussions with customers in order to understand requirements and develop solutions)
• Multimodal Product knowledge (Truck, rail, barge, and sea-freight are part of an ocean freight supply chain. An OFR Manager has to understand and manage the Multimodal transport modes and any combination thereof.)
• Legal aspects of forwarding/logistics (e.g., liability transport contracts, customer liability, marine cargo insurance, standard operating terms, claims handling, etc.)

Other Requirements

• Bachelor’s degree or Master’s degree
• Minimum 10 years’ experience in different management positions in a multinational logistics company with operational experience OFR and AFR
• Comprehensive specialist know-how and managerial capabilities gained in long-term front-field work experience

The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Purpose

Reporting to the Director of Food & Beverage this position is responsible for the organisation, planning and directing of overall daily food & beverage operation and administration of the department and be responsible and accountable for its profitability and revenue generation.

Primary Responsibilities

• Ensure that your team delivers quality services, both in production of customer service at all points of sale in the hotel.
• Ensure the correct operation of the various services in your department.
• Effective leadership of all Managers in the division.
• Motivate and create a team spirit in all sections of the Food & Beverage.
• Ensure that the profitability of your department is consistent. Be involved in the pricing policy of your departments.
• Ensure that the health and safety regulations are complied with and applied in the department.
• Ensure that there is compliance with the work legislation in Food & Beverage Department.
• Engage and obtain guests’ feedback during operations to ensure satisfaction
• Handle guests’ complaints and comments tactfully and efficiently

Team Management

• Draw up and or check the work schedules for your teams, taking into consideration all forecasts and workloads i.e. holidays and off day’s etc.
• Ensure that new hire induction and required trainings are completed within three months of employment
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Observe, coach, motivate and counsel team, disciplinary actions if required
• Respond to all questions raised by your team in the area of personnel management
• Maintain department communication logbook and update notice board.

Kindly note that only shortlisted candidates will be contacted.

As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.

What's on the menu:

• Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
• User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
• Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
• Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
• Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
• Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.

 1. Strong technical experience on platform knowledge (Data Analytics)

 2. Responsible for working closely with various internal stakeholders, internal technology teams as well as the vendor to implement the upcoming Regulatory and Capital Efficiency Programme

3. Must have experience working with Global Markets and Group Risk

 4. More than 10 years track record in developing and delivering global/regional

5. IT capabilities for a multi-national/regional company with annual budgetary responsibility

 6. More than 3 years leadership experience in managing IT delivery teams

 7. Experience in communicating with functional and technical stakeholders

 8. Banking industry experience is must

In this role, you will be a strategic HR advisor who builds strong partnerships with the senior leaders and the NTU HR community to develop and execute the People Strategies and solutions for the College/Schools. Our HR Business Partnering team is structured to offer our stakeholders close support in three clusters – namely the Colleges & Schools, Administrative and Research clusters.

You will play the role of a Cluster Lead to a team of HR Business Partners and HR Generalists and is expected to lead and coach the team in the delivery of HR services and initiatives. The role has a primary reporting line into the Office of Human Resources and matrix reporting line into one of the Colleges.

 Responsibilities:

• Engage and strengthen the capability and effectiveness of the team comprising HR Business Partners and HR Generalists.
• Build relationship as a trusted HR advisor with senior stakeholders and managers in the assigned Colleges/Schools/Centres, including display of strong professional credibility;
• Develop intimate knowledge of business needs of the assigned Colleges/Schools/Centres, translate business agenda into a HR agenda and ensure HR programmes are fit for purpose;
• Collaborate with the Dean, School Chairs, Centre Directors, HR Business Partners at College/Schools level, HR Centre of Excellence and NTU Shared Services – HR (NSS-HR) to develop and deliver HR solutions to address business needs;
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies;
• Educate the People Managers and employees on policy/ system changes and implications, as well as understand and gather their feedback and inputs;
• Lead the team in the planning and implementation of HR programmes and continuous improvement projects for three job family groups – Faculty, Researchers and Administration staff of the assigned Colleges/Schools/Centres;
• Lead the launch and management of the Annual Performance Management cycle and oversee the facilitation of the University’s central performance review meetings for the Leadership Team and stakeholders of the Colleges/ Schools/ Centres;
• Provide expert advice and support employee relations matters, conflict, disciplinary matters, unsatisfactory performance; and
• Lead and manage projects and programmes assigned.

Requirements:

• At least 12 years of relevant HR experience, including at least 5 years in a supervisory/leadership position;
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels;
• Strategic mindset and perspective, comfortable with ambiguity with the ability to diagnose current state, anticipate future needs and recommend forward approaches;
• Good understanding and practical application of local employment law and HR practices, and familiar with the emerging HR trends;
• Collaborative, agile and resourceful;
• Comfortable in operating in a matrix structure, as well as a fast-paced and constantly changing environment;
• Resourceful and possess strong initiative to drive changes; and
• Strong mindset for continuous improvement and service excellence.

Responsibilities:

• Develop and execute sales strategies to achieve revenue targets in the machinery industry.
• Manage and lead a team of sales representatives to drive sales performance.
• Identify and pursue new business opportunities, including expanding the company's client base.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Stay updated on industry trends and competitor activities to effectively position the company's products and services.
• Collaborate with internal teams to ensure customer satisfaction and successful project implementation.
• Prepare sales reports and forecasts for management review.
• Provide guidance, coaching, and mentoring to the sales team.

• Bachelor's degree in Business, Engineering, or related field.
• Minimum 5 years of experience in sales, preferably in the machinery industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the machinery industry, including products, solutions, and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The ideal candidate should be a senior analyst or IT project delivery lead with a few years in trading/Risk system support/development.

• Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

• Plan & collaborate across different application teams to manage technical and functional dependencies of the solution.

• Plan, monitor and manage risks/issues related to technical delivery.

• Provide status update related to technical delivery to Project Manager (PM)/ Program Manager.

• Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements.

• Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc.

• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.

• Partner with Development Manager in managing application teams to build the enhancements.

• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.

• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support.

• Strong technical knowledge and/or platform knowledge (Data Analytics).

• Good business domain knowledge in Global Markets and Group Risk

Requirements:

• More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

• More than 3 years leadership experience in managing IT delivery teams

• Experience in communicating with functional and technical stakeholders

• Experience in banking industry preferred

• Experience in implementing large-scale, highly available applications or other large project implementation

• Experience in service-oriented technologies

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)

• Good understanding and experience in software development cycle

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills

• Experience with Murex system – in implementing “market risk” and Murex data mart, mxml will be advantageous.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office