• Position : Safety Manager - (EHS/ECMO/Construction/A1 Main Con) - Up to $8000
• Working hours : Monday to Friday | 8.30am to 6pm (Alternate Saturdays If Sites Requires)
• Salary (commensurate with experience) : Up to $7500 + Attractive Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil & Building Construction

Main Responsibilities:

• Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems
• Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement
• Lead and facilitate compliance, EHS internal audit / surveys
• Organize and lead regular EHS inspections, meetings and monitoring of corrective / preventive action
• Develop procedures, programs to maintain compliance
• Review new process and lead risk assessment relevant to the new process
• Responsible for corporate EHS reporting requirements
• Lead incident and accident investigation, follow up on effectiveness of implemented action
• Plan EHS training programs to increase safety awareness
• Coordinate and work together with all departments, clients and contractor/vendors to advise on all EHS related issues
• Promote zero accident culture in the company to strive group EHS KPI targets

Requirements:

• Bachelor Degree in Engineering or Health and safety related disciplines with minimum 5-8 years working experience in Civil & Building Construction Industry / 3-5 years experience in Bored Piling Works
• Possess valid MOM registered WSHO, NEA registered ECO and PUB
• Registered ECMO license
• Certificate in BizSafe level 2 Risk Management or equivalent
• Possess class 3 driving license
• Good communication skills, team player, good knowledge and understanding of
• ISO 9001, ISO 14001 and ISO 45001, good written and spoken English

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsible for the day to day operations of a manufacturing site, , from intitial products planning , projects management , often work on sereral tasks simultaneously , which may require , appropriate planning to execute successfully , excellent multitasking scheduling and time management skills , preferable budget management experience , basic understanding .

Production Manager

Our client is a MNC chemical manufacturer company. They are currently seeking for Production Manager to manage and oversee the entire plant operations.

The role of the Production Manager includes:

• Manage the Production Department in accordance to the Company’s Health, Safety, Environmental and Quality Policy including Major Accident Prevention Policy, in compliance to statutory requirements, industry standards and company regulations.
• Establish Functional objectives, policies, procedures, and key performance indicators to ensure safe and efficient operation of the functions.
• Lead, direct, evaluate and develop team to achieve company’s objectives effectively and within budget and ensuring activities are conducted ethically, consistently, and according to relevant regulations, laws, and standards.
• Lead and implement function’s improvement and cost saving activities in the department.
• Responsible for the development and management of budgets throughout fiscal year to achieve department goals.
• Align Plant operation with the requirement of Mandatory Regulatory control of the country and the corporate safety philosophy of the company.
• Plan the department’s organizational progression for succession, competency and development.
• Support Production Planning with Product Management for Yearly Budget Planning and Monthly Planned Production.
• Prepare BUDGET planning activities with Accounting Team including cost price estimates for Utilities including liaising with respective materials’ vendors.
• Plan, direct and monitor all Production & Logistics activities to maximize the use of Organization resource and meet established production specification and schedule including volume, cost, wastage target and quality control standard.
• Develop and implement manufacturing schedules and procedures and allocate labor and capital resources to maximize productivity.
• Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (for example changes to procedures, workflow, or equipment) that will improve performance.
• Liaise with functional managers (for example in supply and logistics or sales) to understand their current and future product needs and develop plans, cost estimates and schedules for integrating these needs into existing manufacturing activities.
• Plan, prioritize, and manage production line maintenance or downtimes to minimize disruptions to manufacturing schedules.
• Ensuring the implementation of timely corrective actions when near misses or non-conformities are detected.
• Developing and implementing programs and process engineering projects to optimize plant operations based on process analysis.
• Liaise with Sale office on monthly production schedule.
• Approve delivery schedules.
• Liaise with Technical department and contractors on project matters.
• Authorize to shut down the plant without management approval in the event that the plant trouble or emergency could lead to catastrophic even (fire explosion).
• Ensure all Production members comply to the established safe work procedures/rules & regulations for safe and stable plant operation

Job Requirement:

• Bachelor’s degree in science, Technology, or Engineering.
• 6-10 years of chemical plant experience.
• 6-10 years of leadership experience of diverse teams.
• Depth and breadth of know-how in petrochemical processes and polymer science, engineering practices, efficient manufacturing operations from raw materials purchasing to finished goods shipment, and quality improvement process.
• Outstanding verbal and written communication, presentation, interpersonal, creative thinking, consulting, and analytical skills.
• Excellent communication skills.
• Ability to prioritize work to manage multiple projects to meet deadlines.
• Excellent problem-solving/decision-making skills.
• Ability to multi-task.

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to improper submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

Job Description

• Industry/ Organization Type: Education
• Position Title: Office Manager
• Working Location: Raffles Place (Walking distance from MRT)
• Working Hours: 5 days, Mon – Fri (8 am – 5 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Overseeing daily operations of the school office, managing daily administrative tasks and delegating responsibilities as needed.
• Managing office supplies and equipment.
• Organizing and coordinating the school’s schedules, meetings, appointments, and events.
• Handling enquiries from emails, phone calls, and other communications promptly and professionally.
• Assist in generating report and presentation preparation, including gathering data and organizing information.
• Managing the office budget, tracking expenses, and ensuring funds are allocated appropriately.
• Assist with HR tasks such as onboarding new staff, maintaining employee records, and coordinating training sessions.
• Ensuring office policies and procedures are implemented effectively and evaluate their impact on productivity and compliance.
• Address and resolve any issues that arise within the office.

APPLY NOW!!!

• Proven experience as an Office Manager or in a similar administrative role.
• High proficiency in office software and equipment.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67114 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Precision Manufacturing
• Position Title: Sales Manager
• Working Location: Zhuhai, China
• Working Hours: 5 Days, Mon-Fri (8 am-5.30 pm)
• Salary Package: Basic Salary (Up to￥30K) + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Build and nurture major international client accounts, ensuring alignment with the company’s business objectives.
• Demonstrate strong commercial acumen through comprehensive reporting and impactful presentations.
• Establish and maintain productive professional relationships with key commodity personnel on potential and current assigned customer accounts.
• Collaborate with factory teams in supporting, servicing and managing resources to meet account performance objectives and customers’ expectations.
• Develop and execute strategies to achieve sales targets, covering volume and profit margin goals.
• Proactively assessing, clarifying and validating customer’s needs on an ongoing basis.

APPLY NOW!!!

• Minimum Degree holder in any discipline.
• Minimum 8 to 10 years of experience in a senior sales role.
• Proven ability to develop strong client relationships.
• Experience in the manufacturing sector, specifically with component parts for the 3Cs Industry is preferred.
• Knowledgeable with silicone rubber, plastic injection and/ or metal precision components for non-functional parts.
• Excellent business relationships with major consumer companies’ commodity decision-makers is highly desirable.
• Exhibit leadership skills, high motivation for challenges, and a results-driven mindset.
• Exceptional communication and presentation abilities, with the capability to network with key leaders and decision-makers in targeted companies.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to anraduscn.researcher01(at)gmail.com. Please indicate #67117 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing & Production (Metal Fabrication)
• Position Title: HR Generalist/HR Executive
• Working Location: Woodlands
• Working Hours: 5 days, Monday to Friday (8.30 am-6.15 pm)
• Salary Package: Basic + OT + Handphone Allowance + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Ensure daily attendance and overtime records are updated and accurate.
• Submit monthly attendance to Finance by month end.
• Proficient in applying for WP, SP, EP, MOM surveys, and managing company EPOL & MOM portals.
• Prepare all necessary HR-related memos and letters.
• Schedule internal and external training sessions, including CSOC, MSOC, and Coretrade certifications.
• Perform HR software Management maintenance.
• Conduct orientation programs for new employees.
• Issue laptop and safety equipment to Employee and return upon resignation of staff.
• Address and resolve employee conflicts; maintain HR policies.
• Provide HR support to overseas subsidiaries as required.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Diploma in Human Resource Management or Equivalent.
• At least 1 year experience in Infotech HR software.
• Experience in SME Construction Company in handling Foreign Workers.
• Good knowledge of Singapore employment laws and best practices.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67158 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Importer and Exporter of Industrial and Marine Equipment
• Position Title: Sales & Business Development Manager
• Working Location: Defu Industrial Estate
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to 6,000 + Commission
• Duration: Permanent

Key Responsibilities

• Conduct research, utilize online resources, and attend industry news and events to identify potential clients and leads.
• Develop new markets and accounts while managing the existing customer base.
• Evaluate sales potential and actively follow up on customer requirements.
• Understand customers’ needs and offer appropriate technical solutions/products.
• Plan, forecast, and achieve sales targets set by the Business Unit/Division.
• Prepare quotations, manage stock planning, and ensure customers meet the company's credit guidelines.
• Perform any other duties and responsibilities as assigned.

APPLY NOW!!!

• Minimum 5 years of relevant experience, preferably in technical sales and/or the marine/shipbuilding industry
• Ability to travel frequently for job duties (Local and Internationally)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67484 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Photocopiers Supplier
• Position Title: Senior HR Generalist
• Working Location: East – Aljunied (3 bus stops from Aljunied MRT)
• Working Hours: 5.5 days (Mon – Fri 8.30 am – 5.30 pm; Every Sat 8.30 am – 12.30 pm)
• Salary Package: Up to SGD 4000 + Bonus + Medical Benefits
• Duration: Permanent

Key Responsibilities

• Oversee the entire range of human resource functions, including manpower planning, recruitment, and employee engagement.
• Manage the quarterly processes for salary reviews, bonuses, and promotions.
• Oversee the HRMS software for payroll, CPF submissions, income tax, leave, and claims administration.
• Utilize and manage various job portals to meet hiring needs.
• Develop and implement HR policies and procedures aligned with company objectives.
• Maintain employee personnel files and ensure all records are up-to-date.

APPLY NOW!!!

• Min. 3 years of relevant working experience in a similar capacity
• Must have experience in Payroll
• Proficient in Microsoft Office, with a preference for familiarity with HR systems
• Familiar with SMARTHRMS/Timesoft software
• Being able to start work on short notice will be a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67781 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Working location: UE Bizhub West

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Develop and execute social media strategies to achieve marketing and business goals

· Create original, high-quality content, including text, image, and video content

· Maintain a content calendar to ensure consistent posting schedules and timely content updates

· Prepare reports on key metrics, trends, and campaign performance to optimise strategies

· Manage social media advertising campaigns, including budget allocation and targeting strategies

· Monitor brand mentions and customer feedback, and engage in online conversations

· Coordinate with marketing, PR, and sales teams to align social media strategies with overall marketing objectives

· Interact with clients or stakeholders to understand their social media needs and objectives

· Stay up to date with current technologies and trends in social media, design tools and applications

JOB REQUIREMENTS

· Minimum Diploma and above

· Strong creative skills to develop engaging content and innovative campaigns

· Data-driven mindset with the ability to interpret metrics and translate insights into actionable strategies

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R22109519

EA License Number: 22C1278

Working location: UE Bizhub West

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Analyse workforce trends, including hiring, turnover, employee engagement, and retention

· Develop comprehensive reports and presentations to communicate research findings to HR leadership and other stakeholders

· Provide research-based recommendations to support the development and implementation of HR policies and programs

· Assist in workforce planning by analysing current and future labor market trends and organisational needs

· Collaborate with HR business partners, managers, and other stakeholders to understand their research needs and provide relevant insights

· Design and administer employee surveys and assessments to gather data on employee engagement, satisfaction, and other HR-related topics

· Assisting with the screening and interviewing process as needed

· Apply statistical techniques and methodologies to analyse data and interpret results

· Provide training and knowledge sharing sessions to HR teams on research methodologies and data analysis techniques

JOB REQUIREMENTS

· Minimum Diploma and above

· Apply statistical techniques and methodologies to analyse data and interpret results

· Strong analytical and critical thinking skills to interpret data and identify trends

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R22109519

EA License Number: 22C1278

The Transformation Manager will oversee the establishment and operationalization of a new State of the Art powertrain gear manufacturing site, driving strategic initiatives, and ensuring the successful deployment of cutting-edge processes, equipment, and systems. This role requires a visionary leader capable of aligning cross-functional teams and resources to achieve ambitious project goals.

Key Responsibilities:

• Strategic Leadership: Lead the development and implementation of advanced manufacturing processes, state-of-the-art tooling, and innovative systems, ensuring alignment with the organization’s strategic vision.
• Goal Setting and Achievement: Define and establish transformation objectives and team goals that align with the broader organizational strategy, driving project success and operational excellence.
• Executive Reporting: Provide regular and comprehensive updates to executive leadership on the progress of transformation initiatives, ensuring transparency and alignment with corporate objectives.
• Budget Management: Oversee and manage budgets for the transformation team, equipment acquisition, and tooling, ensuring optimal allocation of resources and cost-effective solutions.
• Continuous Improvement: Champion efforts to identify and implement opportunities for manufacturing process enhancements, fostering a culture of continuous improvement and operational efficiency.
• Equipment Deployment: Lead the identification, evaluation, and deployment of essential equipment necessary to achieve project goals, ensuring seamless integration into the manufacturing environment.
• Tooling Standardization: Drive initiatives to standardize tooling and minimize setup times, enhancing productivity and reducing operational downtime.
• Cross-Functional Coordination: Collaborate with the transition team to synchronize schedules and processes, ensuring smooth integration of new systems into the overall transition plan.
• Plant Layout Optimization: Spearhead the design and development of the plant layout, optimizing workspace utilization and product flow for maximum efficiency.
• Systems Development: Lead the creation and implementation of advanced shopfloor control systems and software, including the establishment of a paperless factory system, to enhance operational control and data accuracy.
• Safety and Compliance: Ensure adherence to prescribed work rules and safety standards, fostering a safe and compliant working environment.

Qualifications and Requirements:

• Education: Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field. An advanced degree (MBA, Master’s in Engineering) is preferred.
• Experience: Minimum of 15 years of experience in manufacturing or operations management, with at least 5 years in a leadership role overseeing large-scale transformation projects.
• Technical Expertise: In-depth knowledge of manufacturing processes, equipment, systems, and modern manufacturing technologies. Experience with lean manufacturing, Six Sigma, and other continuous improvement methodologies is highly desirable.
• Leadership Skills: Proven track record of leading and inspiring cross-functional teams. Strong strategic thinking and decision-making capabilities.
• Financial Acumen: Demonstrated experience in managing budgets and financial planning for large-scale projects. Ability to analyze financial data and make informed decisions.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present to executive leadership and various stakeholders.
• Project Management: Strong project management skills, with experience in planning, executing, and monitoring complex projects

A. Duty & Responsibility

1. Manage Operations Executive and nsuring that all procedures and requirements are adhered to

2. Ensure that work assigned to container coordinator leads / depot assistant & operating personnel are fulfilled to required standards

3. Ensure smooth flow of daily operations and shortest turn time for truckers in the depot.

4. Attend to daily mail correspondences from customers

5. Discuss and manage a team of Operations Executive to enhance daily operation, and implement productivity initiatives

6. Solve issues if there are any discrepancies, non-compliance, accidents or escalation from customers

7. Maintaining the discipline in the depot

8. Assist the management upon requested and perform other duties and assignments as required

9. Ensure equipment’s availability and procedural flow integrity and functionality

10. Maintain customer’s requirements and confidence

11. Observe performance and resolve difficulties pertaining to inadequate response to movement requirements and daily inventory supply

12. Attend the regular operation meeting with shipping agents to discuss operation work plan and implementation

13. Keep track of fixed assets and ensure depot facilities are in good order

14. Liaise with DTT team on improving trucking efficiency

15. Regulate the accuracy and priority of jobs undertaken by office team

16. Identify safety hazards in operations areas and proactively eliminate any risks

17. Ensure staff work safely in a safe workplace

18. Integrate safety into daily work activities

19. Adhere to all company rules and regulations including safety rules

20. Any other duties and responsibilities assigned from time to time

B. Education & Qualification

1. Degree graduate or

2. Diploma or

3. Nitec / WSQ-recognized certificate

C. Skill & knowledge /Technical & Professional Skills

Nil

D. Work Experience

1. Diploma: minimum 10 years’ experience, with at least 5 year in supervisory role or

2. Nitec / WSQ-recognized certification: 10-15 years’ relevant experience

NPDL’s Ship Management Team is responsible for ensuring the safe, reliable and compliant operation of our fleet of container, general cargo and other managed vessels operating primarily in the Asia Pacific region, including New Zealand and Australia. We strive to continuously improve our ship management activities, with an overarching goal of being a “best in class” ship manager. Working in a complex, ever-changing environment we work hard to stay ahead of the pack.

To help us achieve this, we are looking for a Deputy Fleet Manager who will play a crucial role in supporting the General Manager, Technical & Marine, by overseeing the efficient operation and maintenance of our marine fleet. You will be coordinating fleet activities, managing maintenance schedules, ensuring compliance with safety and regulatory standards, and leading the marine team. In addition, you will enhance fleet performance, optimize resources, and support the strategic objectives of the fleet management department.

Here’s what you’ll do:

Fleet Operations Management

• Manage daily marine fleet operations, including vessel scheduling, deployment, operational efficiency, and preventative maintenance plans to ensure vessel reliability.
• Monitor fleet performance metrics and implement improvements.
• Ensure compliance with regulatory requirements, including waste disposal, emissions reductions, hull biosecurity, and cyber security.
• Communicate planned downtime for surveys, maintenance, or crew changes, and notify management of risks related to vessel condition, crew competency, safety, and schedule delays.
• Assist in procurement tasks, including spare part purchasing, negotiating big-ticket items, docking, bunker contracts, and new build programs.
• Coordinate with port authorities, contractors, and service providers to ensure seamless operations.

Maintenance and Safety

• Oversee and ensure timely execution of routine and emergency vessel maintenance.
• Implement and enforce safety protocols and procedures in compliance with regulations.
• Conduct regular inspections and audits of vessels and equipment.
• Ensure full implementation of the Safety Management System (SMS) and monitor its performance, making necessary adjustments.
• Allocate resources for effective SMS functioning.
• Conduct internal audits and participate in SMS review meetings.
• Promote ownership of SMS and other systems among personnel.
• Act as a role model for safe working practices.
• Ensure measures are in place for effective emergency response.

Budget and Resource Management

• Assist in preparing and managing the fleet budget, forecasting expenses, and optimizing resource allocation.
• Monitor and control expenditures related to maintenance, repairs, and operational costs.
• Negotiate cost-effective contracts with suppliers and service providers.
• Assist with monthly budget performance reporting to executive management.
• Prepare budgets and Capex requests for major repair items such as dockings.

Team Leadership and Development

• Supervise and provide guidance to marine personnel, including engineers, crew members, and support staff.
• Facilitate training and development programs to enhance team skills and performance, including reviewing and approving training plans for shipboard personnel.
• Address personnel issues and foster a positive and productive work environment.
• Ensure the Ship Management Team is appropriately staffed with suitable personnel to meet the company’s and ISM Code requirements.
• Provide clear direction, motivation, recruitment, development opportunities, and coaching.
• Ensure systems are in place to have qualified and high-quality seagoing personnel available.
• Monitor and manage the conditions of employment for seagoing personnel, ensuring compliance with all relevant international regulations and norms.

Regulatory Compliance

• Ensure all fleet operations comply with relevant national and international maritime regulations.
• Stay informed of changes in maritime laws and standards, implementing necessary updates to procedures.

Strategic Planning

• Collaborate with the General Manager, Technical & Marine to develop and implement strategic plans for fleet expansion, modernization, and efficiency.
• Contribute to long-term objectives aimed at improving fleet performance and sustainability.

Reporting and Documentation

• Maintain comprehensive records of fleet operations, maintenance activities, and incidents.
• Prepare and present detailed reports on fleet performance, budget status, and compliance to the General Manager, Technical & Marine.

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

• Stakeholder engagement – trusted, consultative partner with colleagues, clients and suppliers.
• Budget management – manage income and expenditure to achieve objectives efficiently and effectively
• Creative & strategic thinking– generates new and unique ideas, driving innovation in solutions and ways of working.
• Line Management – leadership, development and performance evaluation of team member(s).
• Accountability & execution – delivers sustainable results and sets well defined objectives.
• Routinely scope, convert and own project delivery to the value of $150k+, across the Brand and Digital solution portfolio, with support from Director - Brand Strategy.
• Day to day, leads out on delivery of Brand and Digital solutions, delegating project tasks across Brand & Digital and Social Media Consultants. Takes ownerships for current project invoicing, accounting, and reporting, dovetailing into account reporting lead by Director/VP Brand Strategy.
• Accountable for high quality project outputs (budget, high quality work, and client satisfaction) for complex annual programs, research, brand strategy, creative and design, managed services, tactical campaigns.
• High visibility and reputation with internal stakeholders, typically Manager level and above in the areas of sales, solutions, business development, leading to ongoing Client Development opportunities.
• Write strategic creative briefs to director satisfaction, with support in sharpening the proposition with Brand Strategy/VP leader support.
• Invest in personal brand reputation; contribute to internal and external blogs, white papers and webinars.
• Contributes to RPO new business pursuits at all stages of the sales process; Ability to lead on Brand & Digital direct client new business pursuits.
• Gather Market and Talent intelligence to develop highly targeted talent marketing strategies.
• Measure and maximize ROI on all projects; ensure tracking of campaigns is properly set up and reported.
• Provide data to teams accurately and efficiently, with key insights overlaid for governance and continuous improvement purposes

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption

Team summary: 

Visa’s People Advisory team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that is supporting our People Team transformation and will continue to evolve and expand as the team grows and solidifies. The Manager, People Advisor is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and leading with empathy in responding to workplace matters and interactions.

What a People Advisor Manager does at Visa:

• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.
• Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles facilitates coaching and training as needed
• Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers.
• Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability.
• Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability
• Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience
• Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore

• Must have experience handling commercial accounts and partners in Singapore

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity, and expertise, both in France and throughout the world. Our House is an open and highly focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful, and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

Drive Excellence in Visual Merchandising

POS Materials

• Achieve high visual merchandising standards across all touchpoints within SEA Counters.
• Responsible for launch update – ensure timely set up and high execution standard across counters.
• Maintain planogram database for all S.E.A counters
• VM Education: Guide teams in achieving the most qualitative and consistent in store presentation.
• Development / validate comprehensive VM guideline for field’s execution  
• Act in alignment to the organization’s business objective & to propose relevant ideas to support
• Orientate monthly counter photo reporting between RM & VM Team

Forecast & Inventory Management

• Responsible for Novelty POSM forecast and allocation.
• Manage Basic POSM order requests from various stakeholders (RMs, field Team, field observation, maintenance, new counters openings etc.)

Counter Opening and Upgrades

• Develop VM guidelines for new / counter renovations, in accordance with Region’s assortment
• Participate in real estate design discussions, collaborate with Retail & Architects to generate optimized store layouts
• Provide solutions for Temporary counter while upholding brand equity & budgets.
• Maintain effective communication between key stake holders and contractors.

Trade Planning & Execution

• Work with area manager on animation strategy and plan full year trade calendar for region
• Lead discussions with retail teams to streamline retail-tainment concepts and execution
• Collaborate with regional team to ensure design adheres to brand principles
• Coach and guide trade executive on event conceptualization based on animation strategy, and to oversee design and production
• Guide trade executive on external stakeholder liaison eg. retailers for animation bookings and coordination, event agency management
• Work with trade executive on post event reporting – consolidate photos, sales results, feedback for internal evaluation
• Be jointly accountable with RMs on sales performance and ROI of trade events

Budget Management

• Maintain effective budget management across P&L lines - F24/F26/G25/G26/F23
• Work closely with Area Manager and Finance to ensure budget utilization is within control.

E-Retail

• Accountable to grow e-comm sales, market share and ranking as well as increase e-comm business share to Total Dior
• To build accelerate on all visibility & touchpoints on e-corners to reinforce brand image.
• Manage product assortment and drive online store mechanics for Dior e-retail corners in SEA
• Drive direct retailer relationships and to identify new e-retail opportunities with retailers
• Negotiation of digital animation plans with retailers
• Garner and analyze market & consumer data to present actionable insights for strategic planning.
• Collaborate with Regional Digital team for proposal of launch marketing plan and e-retail activations.
• Collaborate with Regional Digital team to develop and implement a seamless omnichannel for S.E.A.
• Site content review – site monitoring of E commerce and Competitor status

Traveling Requirements: 20-30% (Depending on Travel restrictions)

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

As an Associated Finance Manager, this position has to supervise all accounting matters in the company including Month end closing, Quarter end closing, and Year end closing. Also, has to deal with GST filing and Annual Tax filing by closely work with the Corporate Tax preparer. In addition, s/he has to manage all request from external auditor and has to support the country manager.

1. Overall responsible for Monthly and Yearly closing and reporting including:
   • Manage AR, AP, Fixed asset, and GL
   • Manage the full set of accounts
   • Manage Intercompany accounts and do reconciliation
   • Manage Revenue and GST|VAT Tax filing
2. Coordinate Annual Tax Return by providing the accounting data timely and work closely with corporate secretary.
3. Has to manage External audit and Corporate tax return with the help from Finance Director.
4. Assist for Planning & Forecasting process for COST.
5. Support Corporate Initiative projects as local contact person.
6. Development of work flow for local office according to HQ work process.
7. Has to maintain the most updated Travel and Expense policy.
8. Has to support the country manager by generating the ad-hoc sales and COGS report.
9. Supervising Office admin.

1. Planning and Cost Controlling (Project Run and Change)

• Perform execution on MBBP/FC09/Internal forecast April and Year-end forecast.
• Initiate kick off meeting, present timeline & guidelines to IT key stakeholders.
• Collaborate with project managers and IT teams to create accurate budget forecasts and track spending throughout the project lifecycle.
• Update planning numbers in SST after BU submission.
• Coordinate with IT teams and consolidate IT BU charges for validation and issuance of ISA after completion of planning cycle.
• Monitor, and manage budgets for IT projects/running applications, ensuring alignment with the planning figures.
• Identify and communicate budget variations, risks, and opportunities for cost optimization to stakeholders/management.
• Approve BRS (ITT/ITD) and update budget in SAP for PO creation.
• Update budget in SAP for each application/project.

2. Actual Reporting and Closing Activities (Regional IT hub)

• Execute month-end closing activities for IT Controlling. Close FCF tasks, prepare journals and send all IT controlling month end signed JVs to Accounting.
• Prepare RCoC monthly Man-Day and ITT resource allocation for closing.
• Responsible for quadrimester closing activities, calculate and prepare Fee Income Accrual posting for all IT project cost centres.
• Update RCoC IT application actuals in Self-Service portal for management reporting.
• Review monthly actuals from SAP to Cost-To-Go file and perform consistency check on actual vs plan, monthly GR report prepared by MBGSP and monthly year-to-date PO commitment report and inform RCoC if there is cost overruns.
• Monitor and analyse project costs against budget allocations, identifying areas of cost overruns or inefficiencies and recommending corrective actions as needed.
• Ensure compliance with internal policies and procedures in all financial reporting activities.
• Execute regular upload SAP data into SST.
• Initiate year-end closing activities, prepare timeline and guideline, organise kick-off meeting with IT HoDs and key stakeholders. Consolidate and calculate each RUN application. Update budget entry in SAP for each project. Prepare final invoices to the markets for year-end closing.

3. Service Agreement (SA) / Invoicing (Regional IT Hub project cost)

• Create of SA and CR after completion of FC09 and MBBP planning cycles.
• Separate manual process for China SA/CR to expedite tax and custom clearance.
• Perform consistency check on SA and CR status and budget check status.
• Ensure billing schedule, SA/CR status, customer PO, invoice/credit notes are updated in billing tracker file.
• Follow up with markets on unsigned SA/CR and missing customer PO, inform IT responsible to follow up disputes or clarification.
• Review SA/CR templates on yearly basis and initiate SA/CR template contract sign off form with all relevant parties.
• Regularly review service agreements and invoices to identify discrepancies, billing errors, and potential areas of non-compliance, implementing corrective actions and process improvements, as necessary.
• Prepare and compute billing schedule detail information or MBGSP to issue invoices to the markets. Review invoices prepare by MBGSP before sending invoices to Accounting.

4. Actual Reporting and Closing Activities (Regional IT Hub)

• Execute month-end closing activities for IT Controlling. Close FCF tasks, prepare journals and send all IT Controlling month end signed JVs to Accounting.
• Analyse monthly financial reports for ITT project cost centres and highlight issues and potential risks to ITT Management
• Support monthly IT cash flow exposure forecast to local and HQ Treasury

5. Others, Projects and Ad-hoc Assignments

• Liaising/Coordinating with MBGSP Controlling Shared Services team.
• Raise PR for IT Controlling and follow up with vendors if there are outstanding invoices.
• Record and log non-compliance IT purchases for reporting
• Provide quality support for identified projects, coordinate presentations preparation, support in IT Controlling projects.
• Any other reasonable assigned tasks

This position is based in Singapore and a valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. Candidate may be offered a lower job level based on candidate’s experience. We regret to inform you that only shortlisted candidates will be notified.

Responsibilties:

• Acquire new sales leads / prospects and establish new accounts to grow account / client base focused on events including but not limited to: weddings, social events, corporate meetings or banquet events (residential / non-residential included)
• Foster and develop relationship with existing clients and customers to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, function space booking
• Work collaboratively with the Operations team to ensure that we deliver the best to our guests
• Proactive update to event bookings and changes via Banquet Event Orders (BEO), attending BEO meetings etc
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.

Requirements:

• Diploma in Sales and Marketing
• At least 5 years of relevant experience
• Excellent communication, interpersonal and organisational skills with strong network
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment.
• Knowledge in banquet spaces, facilities and capabilities of the competitive market

A General Manager (GM) in a restaurant is responsible for overseeing the entire operation of the establishment. This role encompasses a wide range of duties to ensure the restaurant runs smoothly, meets its financial goals, and maintains high standards of service and quality. Here are the primary responsibilities of a restaurant General Manager:

Staff Management:

Hiring, training, and supervising staff.
Scheduling shifts and managing labor costs.
Conducting performance evaluations and providing feedback.
Addressing employee concerns and fostering a positive work environment.

Customer Service:

Ensuring excellent customer service and satisfaction.
Handling customer complaints and resolving issues.
Monitoring and improving the overall guest experience.

Financial Management:

Developing and managing budgets.
Tracking sales, expenses, and profitability.
Implementing cost-control measures.
Analyzing financial reports and making strategic decisions.

Operations:

Overseeing daily restaurant operations.
Ensuring compliance with health and safety regulations.
Managing inventory and ordering supplies.
Maintaining the restaurant's appearance and functionality.

Marketing and Promotions:

Planning and executing marketing campaigns.
Developing promotional strategies to attract and retain customers.
Building relationships with the local community and businesses.

Quality Control:

Ensuring food quality and presentation meet the restaurant's standards.
Monitoring kitchen operations and addressing any issues.
Implementing and maintaining standard operating procedures (SOPs).

Compliance:

Ensuring compliance with local, state, and federal regulations.
Managing licenses and permits.
Implementing and enforcing policies and procedures.

Strategic Planning:

Setting long-term goals for the restaurant.
Identifying opportunities for growth and improvement.
Staying updated on industry trends and best practices.