Job Descriptions:

Product Management:

• Arrange and display products upon arrival at the outlet and from the cold rooms to the shelves.
• Ensure products are consistently stocked and rotated using the First-In-First-Out method.
• Maintain product quality and monitor expiry dates.
• Build and maintain positive relationships with Supervisors and Team Leaders in supermarkets.
• Update on competitors' new products and marketing activities.
• Secure support from outlets for marketing campaigns and promotional activities.
• Service outlets according to the assigned route.
• Provide customer-centric service.
• Perform any other ad-hoc duties as assigned.

Sales Responsibilities:

• Achieve the monthly sales target.
• Contribute ideas and innovations to the team.
• Stay alert to market conditions and competitors’ activities.
• Maintain a customer-centric approach.
• Manage relationships with relevant customers.

Job Requirements:

• Proven experience in retail food sales or a related field is essential.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven with a demonstrated ability to meet and exceed sales targets.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Improvement Project Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain with numerous medi-aesthetics clinics in Singapore, Shanghai and Suzhou. Working in the Singapore headquarters of a medical aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging yet nurturing environment, where your capabilities will be developed to the max.

We are looking for energetic, hands-on fast learner who works well under pressure. Career development prospect is very good for candidates who are F.I.T - Fast, Inquisitive and Trainable.

Responsibilities

· Assist in maintaining physical and digital personnel records like employment contracts

· Update internal databases with new hire information

· Assist in updating of the Employee Handbook and HR Policy,

· Support all recruitment activities, like publish and remove job ads

· Schedule job interviews and contact candidates as needed

· Assist HR Manager in MOM work pass administration

· Assist in onboarding and exit clearance of employees

· Assist HR Manager in Leave Management

· Prepare weekly or monthly HR reports

· Handles claims including employees’ and directors’ reimbursement

· Assist CEO in travelling bookings and expense claims

· Administering training internally and externally when require

· Provide administrative support to ensure smooth running of office and its resources

· Filing, scanning and printing of bulletins for office and other company facilities

· Working closely with the managers to implement policies to attract, retain and motivate employee

· Other Ad-hoc duties if assigned.

Requirements

· Minimum Diploma or Degree in Human Resources or Business Management

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Or 2 years of experience preferably from service / hospitality / healthcare / retail industry.

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

· 5-day work week

· Medical & Dental Benefits

· Opportunity to embark on Management Trainee Program

· Reward and recognition program that appreciate the most competent and brightest

· Promotion based on performance

· Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Summary: The Project Manager with Commodity/Metal Experience is responsible for overseeing and managing projects within the commodities and metals sector. This role involves coordinating with various stakeholders, managing project timelines, budgets, and resources, and ensuring that projects are completed to the highest standards of quality and compliance. The ideal candidate will have extensive experience in the commodities or metals industry and possess strong project management skills.

Key Responsibilities:

1. Project Planning and Execution:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope, and within budget.

• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.

• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses.

• Identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.

• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.

• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle.
• Conduct post-project evaluations to identify areas for improvement.

• Stay updated with the latest trends and developments in the commodities and metals industry.
• Apply industry knowledge to enhance project outcomes and stakeholder satisfaction.
• Provide insights and recommendations based on industry best practices.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification is preferred.
• Experience:
• Minimum of [X] years of project management experience within the commodities or metals industry.
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.
• Skills:
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Key Objective

This position is to assist the Head of Department in driving and coordinating strategic plans for CASE’s needs to develop foresight through research to ensure alignment with CASE’s objectives and outcomes.

Specific Responsibilities/Duties

• To assist the Head of Department in driving and coordinating the strategic development to achieve the Association’s objectives and outcomes.
• To conduct research on emerging trends and common issues in the consumer landscape to support and guide the Association’s strategic plans.
• To provide secretarial support to the relevant committee(s) in formulating our strategy, and to track the development and progress of implementation.
• To communicate the strategic intent with internal stakeholders through Work Plans to achieve alignment within the organisation.
• To organise industry engagements such as corporate visits and focus group discussions.
• To assist in ground sensing work such as the annual consumer awareness survey.
• To lead or participate in CASE wide initiatives.
• To undertake other duties assigned by supervisor to achieve CASE outcomes.

Knowledge, Skills & Abilities (Requirements)

• Degree in Economics, Business or Social Sciences
• Diploma holders in Business or Social Sciences with 3 years of related working experiences may apply
• Have keen interest and 2-3 years prior experience in strategy formulation, planning, research, foresight and horizon-scanning
• Ability to synthesise research data to anticipate strategic and future opportunities
• Possess good analytical skills to take strategic perspective when processing insights from research findings
• Experience in research work with strong writing skills to frame complex issues and propose recommendations in papers
• Possess strong interpersonal skills to collaborate effectively with stakeholders
• Possess good presentation skills to communicate analysis and policy calls clearly
• Minutes writing and preparation of Management reports
  Resourceful and adaptive

Important: The application form can be downloaded at https://www.case.org.sg/wp-content/uploads/2023/04/APPLICATION_FOR_APPOINTMENT-.docx.

Please do not send us any documents with your NRIC on it, as this is a regulatory requirement.

The client of ours is one of the Largest Carrier Globally and is currently looking for an Experienced Deputy General Manager/General Manager with strong technical knowledge on Duel Fuel Vessels and people management experience to be based here in Singapore. Seafaring experience is must.

Responsibilities:-

• Oversee the vessel management of the company’s fleet to ensure optimal performance, compliance with international maritime regulations, and support of business needs.
• Manage preventive maintenance, dry docks, new builds, vessel procurement, manpower planning, and fleet development.
• Lead and develop the fleet team of managers and DGMs, ensuring high maintenance standards for optimal performance and seaworthiness.
• Formulate and execute strategies for fleet digital transformation and energy efficiency initiatives.
• Oversee the review, selection, and delivery of new builds based on technical specifications, regulations, and company policies.
• Manage budgets effectively, ensure ship crews are equipped with up-to-date knowledge for vessel inspections, and attend to assigned projects.
• Attend vessels in port and anchorage, liaising with the Master/Chief Engineer on maintenance issues and survey plans, and reviewing requisitions for spare parts.
• Develop and implement the company’s repair and maintenance policies, bunkering operations procedures, and HSE policies.
• Ensure safe and high-quality dry-dockings of managed vessels and alignment of dry dock budgets across fleet groups.
• Conduct trend analysis and make decisions on various aspects of fleet management.
• Participate in cross-divisional initiatives.
• Monitor and influence the development of regulations at the IMO to safeguard the company’s interests.
• Perform other duties and tasks as assigned.

Requirements

• Bachelor’s degree in Maritime Studies, maritime operations, or a related field.
• Seafaring Chief Engineer (COC1) with at least 20 years of related managerial experience, including a minimum of 5 years in ship management or a related field.
• Strong stakeholder management skills, self-driven, resourceful team player with proven communication skills, and the ability to mentor and train the team.
• Experience in handling and managing alternative low carbon fueled ships, such as LNG or Methanol fueled ships.
• Experience with Dual Fuel (DF) vessel management, new build vessel delivery, or experience as an engineer on ships with DF propulsion systems.
• In-depth knowledge of dry docking in line with industry standards, including class, flag, and other regulatory/statutory requirements.
• Familiarity with ISM/ISPS/CSO and current maritime developments.
• Appointment will be commensurate with experience.

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. In this role, you will be responsible for ensuring our clients receive exceptional support and guidance, driving product adoption, and fostering long-term relationships. Your goal will be to help our clients achieve their business objectives and maximize the value they derive from our solutions.

Key Responsibilities:

Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Conduct regular check-in meetings, business reviews, and training sessions to ensure alignment, address concerns, and drive adoption and satisfaction.

Product Knowledge:

• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.
• Develop and execute comprehensive success plans tailored to each client, outlining objectives, milestones, and strategies for achieving desired outcomes.

Customer Advocacy:

• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Identify opportunities for customers to proactively act as advocates (e.g., testimonials, case studies).

Collaboration:

• Collaborate effectively with internal teams such as Sales, Product, Delivery, and Support to ensure seamless implementation, onboarding, and ongoing support for clients.
• Share feedback and information on local trends, including competitor insights, customer needs, sales, product, and marketing information.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Excellent interpersonal skills, maintaining a positive demeanour and outstanding communication abilities.
• Ability to work independently and remotely, managing multiple tasks and priorities with ease.
• Familiarity with CRM software and other relevant tools.
• Passionate about working with customers and dedicated to exceeding their goals.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.