We are seeking an experienced Technical Delivery Manager to oversee the successful delivery of technology projects, with a focus on serving banking clients. This role will require end-to-end management of project lifecycles, from planning and resource allocation to execution and post-deployment support. The ideal candidate will have a solid technical background, exceptional organizational skills, and the ability to lead cross-functional teams and squads to deliver high-quality solutions on time and within scope.

Key Responsibilities:

1. Project Ownership & Delivery:

• Lead and manage the full project lifecycle for assigned technology projects.
• Ensure all projects are delivered on time, within scope, and meet client requirements and quality standards.
• Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders and clients.
• Actively engage with client stakeholders and technical teams for projects throughout the project life cycle including estimations, scoping, design, development, SIT, UAT and product demo sign offs.

2. Team & Stakeholder Management:

• Oversee and coordinate the work of multiple teams and squads, including development, QA, and DevOps.
• Engage and collaborate with client stakeholders to ensure transparency, resolve issues, and ensure alignment with client expectations.
• Mentor and support team members to ensure high engagement, performance, and adherence to best practices.

3. Process Optimization & Quality Control:

• Implement and refine processes to improve team productivity, delivery efficiency, and project quality.
• Conduct regular project reviews and retrospectives to identify improvement opportunities.
• Establish and maintain documentation and reporting standards, ensuring stakeholders are informed on project status, risks, and progress.

4. Risk & Issue Management:

• Identify potential project risks and develop mitigation strategies to manage them effectively.
• Proactively resolve issues that may impact project timelines or quality, engaging with internal and client teams as necessary.

5. Client & Relationship Management:

• Act as the primary point of contact for clients during project delivery, ensuring high levels of client satisfaction and engagement.
• Build and maintain strong client relationships, understanding client goals and fostering a partnership approach to project delivery.

Key Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field; PMP, Agile, or Scrum certifications preferred
• 12+ years in IT project delivery, with a minimum of 5 years in a technical delivery management role, ideally within the banking or financial services industry
• Good understanding of Digital Banking and Agile Ways of Working
• The ideal candidate must have worked as a part of a consulting organization handling technical delivery of banking projects
• Strong understanding of software development, system architecture, and deployment methodologies. Familiarity with relevant technologies such as Java, React, DevOps, and Cloud solutions
• Proven experience managing cross-functional teams, excellent client-facing and internal communication skills
• Exceptional analytical and troubleshooting skills with a proactive approach to issue resolution
• Ability to manage and prioritize multiple projects in a fast-paced environment

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented HR Manager to join our fast growing team. The HR Manager will play a critical role in supporting our growth by overseeing and refining all aspects of human resources. This includes recruiting top talent, enhancing employee engagement, developing training programs, and ensuring alignment with our culture and values. You’ll be a strategic partner to leadership, driving initiatives that foster a high-performance, adaptable, and inclusive work environment.

You will also be responsible for:

• Talent Acquisition and Retention:
  Develop and execute effective recruitment strategies to attract top talent aligned with our brand and culture.
  Manage the hiring process end-to-end, including job postings, candidate sourcing, interviewing, and onboarding.
  Implement retention strategies and conduct regular reviews to understand and act on employee feedback.
• Performance Management:
  Implement performance evaluation systems that align with company goals and encourage continuous development.
  Support managers with performance reviews, feedback, and goal-setting processes.
  Identify high-potential employees and develop pathways for their growth within the company.
• Learning and Development:
  Design and coordinate training programs to equip staff with skills to excel in a fast-paced environment.
  Facilitate leadership development initiatives to prepare employees for greater responsibilities.
  Foster a culture of continuous learning and development across the company.
• Compensation and Benefits:
  Manage and review compensation and benefits plans to ensure competitiveness and alignment with industry standards.
  Work with finance and leadership to develop and refine incentive programs that motivate and reward performance.
  Administer employee benefits and respond to any inquiries related to compensation and benefits.
• Employee Engagement and Culture:
  Drive initiatives that foster a positive, inclusive, and engaged workplace aligned with our company values.
  Plan and organize team-building activities, wellness programs, and company-wide events.
  Regularly assess company culture and provide recommendations for improvement.
• Compliance and Policies:
  Ensure all HR activities comply with local employment laws and regulations.
  Develop, implement, and update HR policies, procedures, and practices.
  Maintain and ensure confidentiality of employee records and data in accordance with data protection policies.
• HR Metrics and Reporting:
  Track and analyze HR metrics (e.g., turnover rates, time-to-hire, and employee satisfaction) to make data-driven decisions.
  Present insights and recommendations to leadership to help shape people strategies.

We would want to speak with you if you are / have –

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2+ years of HR experience, with a strong background in talent acquisition, employee engagement, and performance management.
• Proven ability to manage HR processes in a fast-paced, growing company.
• Strong understanding of employment laws and regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and handle multiple priorities effectively.
• Experience in startups is a plus.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

Position Summary

Hunt and acquire new business with new accounts for regional market. Provide support to the regional and global sales teams worldwide in expanding sales of Arvato globally in the Consumer Electronics and Medical Electronics and fashion/cosmetic industries; focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions.

Duties & Responsibilities

• Hunt for new business with primary focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions. Create Marketing plans and execute them.
• Work with Business Development, Marketing, Solution Design and Logistics Engineering on creation of competitive concept proposals and develop new service offerings based on detailed and documented insight of market and client needs.
• Maintain strong connections with regional and global BD team, collaborate in generating sales lead.
• Actively participate in RFQ/RFI and work closely with Project teams until project implementation.
• Prepare reports on sales pipelines, status update to different stakeholders regularly.

Requirements

• Highly self-motivated and success-driven professional with 5-10 years of experience in solution selling & new business development (logistics / supply chain management)
• Very good understanding of logistics requirements and logistics solutions incl. warehouse design and according commercial experiences
• Detailed knowledge of the target industries (Hi-Tech, Med-Tech, Consumer Electronics and Industrial Electronics / Components industry) and according active network to key decision makers
• Have at least 10 years of experience and proven track record in sales & business development achievements in similar roles
• Experience with working in multicultural teams and willingness to constantly learn
• Excellent communication, interpersonal and project management skill
• Ability to develop “rapport” with both internal and external customers
• At least Bachelor degree level, preferable Master level. Specialized qualifications in SCM related disciplines will be advantageous
• Wiling to travel regionally and internationally
• Only Singaporeans

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Develop and implement sales strategies to meet or exceed sales targets for commercial vehicles, including market analysis, forecasting, and competitive positioning.
• Lead, train, and motivate the sales team to achieve individual and team goals, while fostering a collaborative and results-oriented work environment.
• Build and maintain strong relationships with key clients, including fleet buyers, logistics companies, and corporate customers, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients.
• Maintain deep product knowledge of the company’s commercial vehicle offerings and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.
• Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.
• Work closely with various departments to align sales strategies with overall business goals and ensure smooth execution of sales contracts and vehicle delivery.
• Prepare sales performance, generate reports weekly on sales metrics, and analyze data to identify areas for improvement and growth.
• Oversee payment-related issues, including account arrears and overdue payments.

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience in managing sales teams in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Results-driven with a focus on meeting and exceeding sales targets.
• Possess Class 3 driving license.

Job description: We are seeking a dynamic and results-oriented Commercial Assistant Manager to oversee our Japanese Market in commercial operations and drive business growth. The ideal candidate will be responsible for developing and implementing strategies to enhance profitability, manage client relationships, teamwork withing inter-departments and ensure compliance with industry standards.

Responsibilities:

· Manage client relationships with Ship Owners / Managers / Charterers, identifying opportunities for

new contacts.

· To analyse costs and prepare cost estimation based on enquiries

· To obtain commercial quotations from vendors for cost analysis

· To assist in quotations’ clarifications and negotiations with vendors

· Prepare credible quotations and estimates to clients

· Liaison within inter-departments on project requirements and operations

· Able to work productively independently and as part of a team

· Must have excellent analytical thinking skills and problem-solving abilities

· Ensure compliance with regulatory requirements

· Boarding of vessels to oversee repair works as required

Requirements:

· Bachelor’s or master’s degree, in business management or related disciplines, Diploma holders with

relevant experience are welcomed to apply.

· Strong commercial background in ship repair/marine related industry

· Strong experience in cost estimation and analysis for ship repair projects

· Familiar with bidding and tender protocols

· Pro-active, good interpersonal, organizational and computer skills

· Ability to multi-task and work under pressure

· Possess high level of initiative and integrity

· Applicants who can converse, read and write in Japanese

· Willing to travel as required

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager / Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager / Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Job Description

Key Responsibilities

Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.

Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.

Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.

Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.

Executes escalation procedure.

Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.

Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.

Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Functional Knowledge

• Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

• Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

• Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

About the company
Our client is a renowned leading insurance company.

About the job
This role supports the Regulatory Compliance team, with a focus on data protection, and requires close collaboration with senior management and other business units. The key responsibilities include:

• Ensuring compliance with PDPA by monitoring data policies, identifying risks, and managing privacy documentation.
• Conducting audits, addressing data protection issues, and managing data breach incidents.
• Serving as a contact for data privacy queries, promoting compliance culture, and providing regulatory advice and training.
• Developing compliance programs and addressing any non-compliance areas.

Skills and experience required

• At least 5 years of experience in regulatory compliance, particularly in data protection.
• Strong written and verbal communication skills, and ability to present complex ideas.
• Possess strong understanding of insurance regulations.
• Excellent analytical, negotiation, influencing, and relationship-building skills.
• Self-motivated, independent, adaptable, and strategic thinker able to work with minimal supervision.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Customer Success Account Manager

Job Description & Requirements

Our client, a leading global technology company, is currently seeking a Customer Success Account Manager with Cantonese language proficiency to join their team.

In this role, you will oversee end-to-end post-sales delivery and coordinate support across the partner ecosystem, ensuring customer satisfaction and success.

Responsibilities:

• Collaborate with Account teams to plan and lead discussions to define and prioritize alignment with internal teams, fostering strong working relationships with colleagues in various time zones.
• Focus on daily customer-facing activities, including planning, customer communication, scheduling, and managing bookings.
• Provide post-sales support to global customers, engaging with key business decision-makers to ensure high-quality solution planning, delivery execution, and governance.

Requirements:

• 5-7 years of customer-facing experience in roles such as Customer Success, Business Development, or Account Management.
• Previous experience with technology products, including Microsoft solutions, Cloud, and SaaS. Certifications in Azure, M365, D365, or AI are advantageous.
• Cantonese language proficiency is required. Candidates with backgrounds in consulting or system integrators will also be considered.

Please express your interest by contacting [email protected], and we will schedule a call to discuss further details.

Please note that only shortlisted candidates will be notified.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No: 200909448N, EA License No: 10C4544

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One to two year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Job responsibilities include:

· recruiting, training and supervising staff

· managing budgets

· planning menus

· ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

· promoting and marketing the business

· overseeing stock levels

· ordering supplies

· producing staff duty roster

· problem solving

· preparing and presenting staffing/sales reports

· keeping statistical and financial records

· assessing and improving profitability

· setting targets

· handling administration and paperwork

· liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

· making improvements to the running of the business and developing the restaurant.

Key skills for restaurant managers

· Excellent customer service skills

· Commercial awareness

· Flexibility

· Good interpersonal skills

· Communication skills

· Problem-solving skills

· Organisational skills

· Teamwork skills

Please indicate your start date and expected salary.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are lookng for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Very basic knowledge of Japanese cuisine

Job Details

1) 6 days/week scheme

Salary: from $4,000 to $5,000

Working Days: 6 days per week

1) 5 days/week scheme

Salary: from $3,200 to $4,200

Working Days: 5 days per week

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s Digital Transformation Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The Digital Transformation practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

Our focus areas on Enterprise Applications are SAP, Workday, Oracle, Microsoft and Salesforce.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site SAP FICO Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 8-10 years and above of relevant experience in SAP FICO module.
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in SAP FICO S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Job Description:

• Set up Global ocean shipping strategy and lead to set up revenue model

• Establish Strategic Relationship with Carriers/Vendors to secure competitive rates through market sensing and Vessel Management

• Negotiate the price, Vessel Management, Management in performance/CAPA

• Ensure that FAK from most carriers are obtained and analysed to provide the most competitive rates on Cello Square Platform (Expand carrier/ vendor list, if required)

• Through establishment of suitable shipping strategy, lead the ocean shipping service for affiliates and external customers

•Through CAPA Management, secure and lead the operational stability

• Develop the long-term collaboration programs between C-levels of global shipping companies and Strengthening the strategic networks

• Support SEA business RFQs and quotations

• Pre-sensing issues related to ocean shipping services and set up / managing countermeasure

Requirement:

• Above Bachelor degree, major in Business/Logistics/Marketing etc.

• Above 10 years experience in Global Shipping company/ 3PL company/ Ocean related logistic works

• Have deep knowledge about Ocean Pricing, SCM logistic

• Fluent in English, Negotiation skill, Relationship Management Skill

• MS Office skills (Word/Excel/Power Point)

• Have deep understanding with Global Shipping company's finance situation, have a good strategic negotiation leading skill

• Leadership, Team Building, Ability to find out solution for port issues

• Negotiation skill with customers when urgent request

As a digital marketing professional with a strong background in performance marketing, you will report to the Head of Digital Marketing in MSIG Asia. You will work with local marketing teams in business units (BUs), which are insurance companies in countries or territories in the region, to acquire new customers and retain existing customers. You will play a pivotal role in establishing a data-driven marketing environment and optimise customer engagement through CX-informed strategies within the marketing funnel. You will manage marketing campaign planning, assist the execution of the marketing plan, and identify opportunities to improve overall marketing ROI with BUs.

Key Responsibilities

• Strategy Development: Plan and develop engaging and results-oriented campaigns to drive qualified leads and web traffic in the region. Implement marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Campaign Management: Manage the entire campaign lifecycle, from ideation and proposal writing to brief creation, timely execution and project management of deliverables and reports.
• Campaign Optimisation: Track and report a holistic view that allows for an end-to-end funnel tracking of campaigns. Continuously monitor, analyse and optimise campaigns to improve KPIs, including CPA, LTV, CTR, and conversion rates.
• Collaboration: Align and partner closely with marketing teams in the BUs in the region to ensure cohesive execution of campaigns across customer digital touchpoints. Assist marketing teams to improve capabilities and practices, and capture and share showcases in the region to maximise synergies.
• SEO & SEM Strategy: Lead the development and execution of SEO-driven traffic growth strategies, including keyword research, on-page optimisation, content planning, and improving organic search rankings.

Requirements

• 7+ years' experience in performance marketing, ideally from an agency or in-house consumer marketing role with travel or e-commerce exposure.
• Proven track record of delivering measurable results in customer acquisition, engagement, and revenue growth. Excellent understanding of digital marketing metrics and the ability to make data-driven decisions to improve performance.
• Experience in digital lead generation by considering effective online marketing communications and content optimisation to drive web traffic and conversions.
• Hands-on experience with ad platforms (e.g., Google Ads, Facebook Ads Manager), data analytics tools (e.g., Google Analytics), and data platforms (e.g., CDP, CRM, etc.).
• Experience in identifying bottleneck issues, formulating hypotheses for solutions, implementing them as a Proof of Concept in a business context, and validating the results in digital marketing activities.
• Experience in establishing data environments such as CDP and consumer surveys, user monitoring tools, systems etc., where data can be acquired and utilised to make decisions based on data-driven approaches is a plus.
• Strong understanding of UI/UX principles and experience applying them across customer digital touchpoints, including paid advertising, websites, social media, and email.
• Experience managing external vendors, agencies, and partner relationships.
• Analytical mindset with experience in data interpretation and turning insights into actionable marketing strategies.
• Solid project management skills with the ability to manage multiple campaigns simultaneously and meet tight deadlines.

Job Overview:

The Organizational Change Management (OCM) Lead will play a critical role in driving change initiatives within our organization. This person will be responsible for leading change management strategies that enable smooth transitions for employees, helping them to adopt new processes, technologies, and organizational changes. The OCM Lead will work closely with stakeholders across departments, ensuring that changes align with the organization’s strategic goals and that employees have the support and resources needed to embrace changes effectively.

Key Responsibilities:

Develop Change Management Strategy

- Design and implement change management strategies and plans that maximize employee adoption and minimize resistance.

- Conduct impact analyses, assess change readiness, and identify key stakeholders.

- Define success metrics and monitor change progress to ensure achievement of organizational goals.

Stakeholder Engagement

- Act as a trusted advisor to leaders, providing insights into potential resistance points and strategies to address them.

- Build and maintain strong relationships with key stakeholders, ensuring they are aligned and actively supporting the change.

Communication Planning & Execution

- Develop and execute communication plans that provide stakeholders and employees with relevant information about the change, including objectives, benefits, and timelines.

- Use multiple channels (email, meetings, presentations, etc.) to ensure clear and timely communication.

Training & Development

- Collaborate with Learning & Development teams to design and deliver training programs to support new systems, processes, or behaviors.

- Create job aids, guides, and other resources to help employees transition effectively.

Change Advocacy & Support

- Serve as a change advocate and lead initiatives to build a culture of flexibility and adaptability within the organization.

- Provide ongoing coaching and support to help employees and managers understand and embrace changes.

Risk Management

- Identify potential risks related to organizational change and develop mitigation strategies.

- Proactively address employee concerns and resolve issues to minimize disruptions.

Continuous Improvement

- Evaluate the effectiveness of change initiatives and adapt strategies as needed to improve future change management efforts.

- Capture lessons learned and best practices to enhance organizational change capabilities.

Qualifications:

· Bachelor’s degree in Business Administration, Advanced degree or certifications in Change Management (e.g., Prosci, CCMP) is a plus.

· Minimum of 10 years of experience in change management or organizational development, preferably in a leadership role.

· Proven experience leading change initiatives within a medium to large organization.

· Strong knowledge of change management methodologies, tools, and best practices.

· Excellent communication, interpersonal, and influencing skills.

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

* Ensuring staff turn ups

* Recruiting , induction and mentoring of new staff members

* Scheduling shifts

* Resolving customer's questions and grievances in a professional manner

* Conducting payroll activities in an accurate and timely manner

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purcahsing new equipments in case of mechanical failure

* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

* Create processes for staff to adhere to ensure comply with internal standards

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Description

• Develop & Monitor KPI progress
• Monitor daily / weekly sales targets & ensure that individual, team & department sales targets are met
• Perform product sales presentation/training to customers and address any technical enquiries on existing and new product applications
• Develop and drive new products business. Implement appropriate strategies to increase and identify new market segments and sales channels
• Establish rapport, build relationships and constant liaison with customers on future projects
• Collaborate with internal team to plan, achieve annual sales budgets and address customer service issues
• Inventory planning and management of assigned products
• Train, motivate & supervise Business Unit Managers (GP, NH, RT)
• Support Sales Managers on any required escalation
• Support any other projects/task assigned by Supervisor

Requirements

• Diploma/Degree in Sales & Marketing, Business or related discipline
• Minimum 3 to 5 years of sales experience, with at least 3 years in the sale of medical supplies
• Wide network of customers in the medical supplies community
• Ability to work under pressure and yet provide excellent customer service
• Proven leadership ability to lead a diverse sales team to achieve sales targets
• Good Communication Skills, both written & spoken
• Highly Motivated & Self-Starter
• Empower employees to enable them to function optimally
• Champion change and innovation

Staff Benefits

• Competitive remuneration packages
• Staff discount purchase on medical items & devices
• 14 days annual leave
• 5 days work week unless stated
• Outpatient Medical coverage
• Dental coverage
• Group hospitalization & surgical insurance coverage
• Long service awards
• Many more…

Only shortlisted candidate will be contacted

Job Description:

• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members.
• Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations.
• Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders.
• Communicate effectively both verbally and in writing to keep all parties informed.

Requirements:

• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources.
• Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills.
• Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).