Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Respond to queries promptly with professionalism.
• Share accurate product/service details with customers.
• Solve issues with empathy and effective problem-solving.
• Document interactions accurately in the database.
• Follow company policies with a positive customer focus.

Requirements:

• Minimum 2 years of customer service/call centre experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Jobs Responsibilities

• Supporting Recruiters with full lifecycle recruiting including creating and posting job descriptions, scheduling interviews, gathering interviewer feedback, and creating offer letters
• Providing administrative support on various HR and recruiting processes and initiatives
• Maintaining candidate information in our applicant tracking system
• Participating in On Campus Recruiting recruiting efforts, including posting roles, coordinating interviews, attending career fairs and information sessions and creating offers
• Providing support to HRBPs in generalist HR responsibilities

Job Requirements

• Min. Degree
• Min. 1 year of HR experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

• Assist HR Business Partners in recruitment matters
• Coordinate and arrange interviews
• Use Linkedin and other search engines to reach out to potential candidates

Requirements:

• Minimum Diploma/Degree holder with at least 2 year of HR working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• · Business partnering to line managers by providing HR advice and perspective, with the objective of motivating employee’ morale and achieving a Win-win outcome for the business and employees.
• · Conducts end-to-end recruitment process by doing in-house direct sourcing for most roles- provide sound advice to hiring managers on market situation and feedback on candidates.
• · Responsible for campus recruitment and employer branding.
• · Support the Learning & development Plan for the organisation on a year-on-year basis with follow through on training effectiveness.
• · Support employee engagement activities, including organising of HR or employee recreational events or get together sessions.
• · Support in employee relation matters to address potential employee’s grievances and disciplinary issues.
• · Participate and support global and regional HR projects and/or initiatives at country level.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

If you are an avid learner with great interest, passionate in people and helping people in their careers, consider a HR Internship in Talent Acquisition and be part of a global workforce of HR and Consulting space. This is an exciting role with opportunities to expand your professional network with corporate partners and work on a variety of recruitment and HR projects.

Through the internship programme, candidates will experience training and mentorship guidance in the field of Human Resource. We are seeking a passionate and driven individual who is eager to make a significant impact by sourcing top talent and contributing to the organization's success. This internship will provide you with valuable insights and hands-on experience in various aspects of the talent acquisition process, allowing you to develop essential skills for a successful career in Human Resources.

Job Description:

• Intern(s) will be assigned to a team and a dedicated Supervisor/Mentor, in-charge of providing training and guidance during this attachment period
• Support the full-suite of Talent Acquisition; including managing job boards, screening applicants, interviewing & supporting the job offer and onboarding process of new hires.
• Utilize online platforms (eg. Job Portals, Telegram, LinkedIn etc.) & database in sourcing of profiles, conduct pre-screening and recommending candidates to suitable openings based on their interests, preferences and skill sets
• Support the liason and arrangement of interview process between candidates and hiring companies
• Support the team in the job offer process and provide onboarding and administrative support to candidates to ensure a positive working experience
• Any other admin and ad-hoc assignments

Job Requirements:

• Undergraduate/Diploma/GCE 'A' Levels;
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Good team player;
• Ability to work independently

To indicate interest for the role, click apply or submit your CV to our Recruiting Team at [email protected].
We look forward to considering you for the role!

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Project Management Officer to join their team

The Job

• Drive the preparation of the project scoping and initiative document. Collate information and present on the business case; obtain the necessary approvals to proceed with the project.
• Work with the project delivery team, delivery partners and stakeholders across business and technology lines and functions from Front, Middle and Back Office departments / teams.
• Delivery of the project scope towards the objectives set by the Project Sponsor and Project Steering Committee in accordance implementation timelines and within the approved project budget.
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
• Engage cross-functional delivery teams and stakeholders across business and supporting units throughout the various stages of projects, including but not limited to: a. Facilitation of requirements gathering workshops, b. Design specification, c. Defining target operating models, d. Identifying and facilitating user training, e. Coordinating user acceptance testing, f. Conducting dress rehearsals, g. Managing parallel runs, h. Managing live-production rollouts i. Following up on post-go-live stabilization.
• Manage project implementation risk and facilitate the removal of project blockers. Where necessary, mediate and facilitate the resolution of conflicts.
• Produce and maintain key project documentation throughout the project lifecycle such as project implementation plans, status reports, risk and issue logs etc).
• Produce accurate, detailed and timely reports / presentations on project milestones and status updates, items for management decision or escalation. Present such reports to the Project Steering Committees and Senior Management.
• Coordinate various platform level activities

The Talent

• Possess at least 3-5 years of experience in managing large-scale regional projects, preferably in a large global bank or financial institution. Held roles which were accountable for all end-to-end matters of the project.
• Familiar in managing internal application users and working with technology partners, engaging senior stakeholders and external service providers.
• Certification in project management and/or Agile (Product Owner or Scrum Master) methodologies would be advantageous.
• Confident in presenting to senior management and a mass audience, with good articulation and strong influencing and negotiation capabilities.
• Excellent interpersonal and verbal / writing skills.
• Self-starter, with tenacity to succeed and able to drive a cross-functional project delivery team and work with people from all cultures and organizational levels.
• Mandatory proficiency with all standard office applications such as MS Office (Word, PowerPoint, Excel).

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Project Management Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

We are hiring HR Assistants

Job Scope:

• Provide administrative support to the HR Executive
• Handle recruitment issues
• To send resumes

Job Requirements:

• Minimum GCE ‘A’ Levels/Diploma
• Proficient in MS Office
• Possess good communication and interpersonal skills

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Monday to Friday 8.00am – 5.45pm

Responsibilities

• Perform SAP system transactions
• Access customer system to process stock adjustment tickets
• Perform daily system inventory reconciliation and investigate root cause
• Compile weekly reports
• Compile and prepare documents for inventory adjustment and scrap
• Support warehouse team to investigate system/IT issues
• Liaise with customer & warehouse admin team

Requirement

• Min. Diploma/ O Level
• Able to commit 1 year
• Has prior experience in Logistic or supply chain
• Has prior knowledge in SAP

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs.
• Planning and coordination of company events and managing employee welfare and wellness program.
• Primary contact for payroll execution and overseas manpower administration.
• Ensure that the organization remains compliant on all legislative manpower law.
• Support in building up relevant HR framework and policies for the organization.
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives.
• Rewards system to recognize individual and/or company performance.
• Tie in performance management system to gaps analysis and linking it to the learning and development framework.
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners.
• Maintaining master list of all employees.
• Maintenance of personnel-related files and records such as P-files and timesheets.
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews.
• Working hours are from 9pm to 5am

Job Requirements:

• Degree in Human Resource Management, Business Management or any related discipline.
• Strong interpersonal skills with key decision makers as well as across the various levels of employees.
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context.
• Strong written and verbal communication skill; ability to present, persuade, influence, and shift perspective as needed.
• Ability to effectively build relationships across all levels by establishing trust and credibility.
• Able to work independently.
• Travelling to Thailand, Vietnam and Korean is required

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.

• Purchase of office equipment and supplies

• Set up an efficient and reliable purchasing system.

• Sourcing for honest and reliable supplies to establish long term business relationships.

• Reviewing of company’s purchasing requirements regularly

• Inventory control and management

• To liaise and negotiate with suppliers for best deal

• Prepare Budget and price control.

• Warehouse operations (raw materials)

• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.

• Providing general administrative and quality management support.

• Follow QESH-MS Work Procedures and SOP.

Job Requirement

• ITE, N-Level, O level or Diploma in Logistic and Supply chain management or equivalent

• Familiar with SAP system will be highly advantageous

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Assist in supporting stakeholders on the full spectrum of HR functions
• Provide advice on HR policies and procedures including but not limited to the following areas - employment legislation, talent management, performance management, recruitment, manpower planning, rewards strategies and employee engagement
• Partner HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning and projection, budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Provide advice to stakeholders on policy changes, collaborate with senior leaders and functional HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning , budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Supports the assigned unit in HR operations such as:

o work closely with Shared Services team on the search for talents and appointment/re-appointment/re-employment of staff on a timely basis

o support onboarding and offboarding matters

o plan and manage Promotion and Tenure

Requirements:

• Degree with at least 4-6 years of relevant working experience in the Human Resources function
• Good Knowledge of Employment Act and Labour Laws
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels
• Demonstrates flexibility and adaptability according to changing needs and priorities
• Collaborative and is comfortable working in a matrix structure with multiple priorities
• Resourceful and possess strong initiative to drive changes
• Ability to work independently as well as be active team members within and across the HR team.

To apply, please email to [email protected]

Linus Yeo Yong Boon

CEI No: R1104497

EA License No: 99C4599

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Monitor and analyze customer transactions for unusual or suspicious activity.
• Conduct investigations into flagged transactions, analyzing customer account activity and associated documentation.
• Assist in the development, implementation, and maintenance of AML policies and procedures.
• Collaborate with other departments, such as risk management, legal and internal audit, to address AML-related issues and concerns.
• Maintain accurate and organized records of AML activities, investigations, and reports.
• Stay updated on changes in AML laws and regulations and ensure the bank's policies are in compliance.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• At least 1 year of compliance experience within the financial industry.
• Good knowledge of laws, regulations and industry best practices.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716