Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3,000 - $3,500

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Job Summary: This is a 6-month maternity coverage contract. The executive officer will assist in the coordination and execution of estate maintenance activities. This position requires collaboration with internal and external parties to ensure the smooth operation and upkeep of the estate.

Key Responsibilities

• Support and Coordination: Assist in coordinating the activities of Maintenance Support Officers (MSOs) and cleaning staff to ensure compliance with estate maintenance standards.
• Renovation Support: Aid in the planning and oversight of renovation or upgrading works to enhance the functionality and aesthetics of the Homes.
• Payment Assistance: Assist in managing payment processes for estate maintenance activities
• Procurement Support: Support the tendering process for estate purchases and maintenance contracts
• Record Keeping: Help update and maintain records of maintenance activities and vendor interactions on maintenance management systems.
• Maintenance Requests: Assist in handling and escalating maintenance requests
• Property Inspections: Support property inspections with internal and external parties and help maintain photographic records.
• Vendor Coordination: Assist in coordinating with vendors for the creation and installation of printworks and manage related logistics.
• Asset Management: Help keep accurate records of all fixed assets
• Ad-hoc Duties: Perform additional responsibilities as assigned by Reporting Officers and Management to support organizational needs.

Requirements

• Minimum Diploma or equivalent qualification in facilities management, property management, or a related field.
• Prior experience in estate maintenance, facilities management, or a related role is preferred but not mandatory.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills, capable of handling multiple tasks efficiently.
• Excellent communication and interpersonal skills, able to interact effectively with diverse stakeholders.
• Detail-oriented with a focus on accuracy in inventory tracking and administrative tasks.

If you have a passion for making a positive impact and meet the above requirements, we would love to hear from you. Join us in making a meaningful impact in our community!

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for SAP HR Developer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

SAP HR Developer

Type: 1 year contract with possible extension

Position Summary:

We are seeking a highly skilled and experienced Senior SAP HR Developer to join our team. The ideal candidate will have in-depth expertise in SAP HR modules, including Organizational Management (OM), Personnel Administration (PA), Time Management, and Training and Event Management (TEM).

Additionally, experience with integrating SAP HR with SuccessFactors is essential. This role involves designing, developing, and implementing HR solutions that enhance our business processes and ensure efficient HR operations.

Key Responsibilities:

· System Development and Implementation:

o Design, develop, and implement SAP HR solutions, focusing on OM, PA, Time Management, and TEM modules.

o Customize SAP HR modules to meet business requirements and optimize HR processes.

· Integration:

o Integrate SAP HR with SuccessFactors, ensuring seamless data flow and operational efficiency.

o Develop and maintain interfaces between SAP HR and other enterprise systems.

· Support and Maintenance:

o Provide ongoing support and troubleshooting for SAP HR modules.

o Perform regular system maintenance and updates to ensure optimal performance and compliance with HR regulations.

· Collaboration and Consultation:

o Work closely with HR, IT, and other departments to understand business needs and translate them into effective SAP HR solutions.

o Provide technical expertise and guidance to junior developers and manage vendor developers.

· Code Review:

o Conduct thorough code reviews to ensure quality, consistency, and adherence to best practices.

o Provide constructive feedback and identify opportunities for code optimization and refactoring.

· Project Management:

o Manage SAP HR projects, ensuring they are completed on time, within scope, and within budget.

o Act as single point of contact for all HR developers.

o Communicate project status, risks, and issues to stakeholders and provide regular updates.

Qualifications:

· Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field.

· Minimum of [8] years of experience in SAP HR development, including OM, PA, Time Management, and TEM modules.

· Proven experience with integrating SAP HR with SuccessFactors.

· Strong understanding of HR business processes and best practices.

· Proficiency in HR ABAP programming and SAP HR configuration.

· Excellent analytical and problem-solving skills.

· Strong project management skills and the ability to manage multiple projects simultaneously.

· Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· Certification in SAP HR or related modules.

· Experience in industries such as Manpower, Security.

· Knowledge of labor laws and compliance requirements.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

We are seeking a temporary HR Manager to support HR Division in day-to-day operations. This role is ideal for a detail-oriented individual with strong organisational skills and HR experience. This temporary position offers an excellent opportunity to gain diverse experience in HR operations. The ideal candidate will be a self-starter who can quickly adapt to our processes and contribute effectively to our HR team.

Key responsibilities include:

Digitisation and Analytics

• Tabulate staff statistics generated from HR system, perform data analysis, prepare reporting and maintain tableau dashboard
• Support digitisation of staff’s personal files and archival of staff records
• Assist with HR system data clean-up (e.g. staff records)

Engagement and Outreach

• Support planning and execution of HR activities/events (e.g. Staff Awards, Promotion Ceremony etc)
• Design publicity materials for HR related initiatives
• Arrange 1-on-1 chats with D/HRD

Benefits Administration

• Support benefits administration, including processing claims and addressing benefits queries

Other Administrative tasks

• Support in arranging audit meetings and collation of information
• Monitor and track division’s budget
• Process university billings for pre-service scholars and salary invoices for seconded-in officers

Requirements

The role requires a blend of technical proficiency, policy knowledge and collaboration skills. Key skills include

• HR Knowledge: Solid understanding of HR processes, policies, and best practice
• Analytical Skills: Ability to collect, analyse, and interpret HR data
• Attention to Detail: High level of accuracy in data entry and processing

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

To lead, manage and provide effective guidance to team member and Front Office in their work processes and submissions, in terms of new client account on-boarding. The role requires the candidate to be able to face off Front Office relating to client documentation and/or KYC related matters. Candidate should ensure that the team meets the expectation of the bank policy for BAU and ensure that the targeted timeline is met. In addition, he/she will be required to liaise with the local AML officers concerning business-view on specific AML/KYC related topics.

In his/her function as a Documentation/KYC Expert, the candidate should be able to handle the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

Responsibilities/Tasks:

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and
• implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account
• Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

Qualifications:

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 1-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Experience in team/stakeholder management preferred.

Personal Competencies or Skills

• Mature, strong analytical and problem solving ability
  A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
• Excellent interpersonal skills and the ability to manage relationships with all levels
• Strong customer relationship, communication and presentation skills
• Problem solving skills
• Strong process and project management

Job Purpose

The job purpose is to facilitate job seekers in securing suitable employment by aligning their skills with employer requirements and offering career advice.

Job Duties and Responsibilities

- Matching job seekers with suitable employment opportunities

- Assessing job seekers' skills and qualifications

- Providing career guidance and advice to job seekers

- Building relationships with employers to understand their needs

- Negotiating and finalizing job placements for job seekers

- Assisting job seekers with resume writing and interview preparation

- Keeping up-to-date with industry trends and job market demands

Job Requirements

- Bachelor's degree in Human Resources or related field

- Proven experience in conducting job matching and career counselling

- Excellent communication and interpersonal skills

- Strong understanding of employer needs and industry trends

- Ability to assess job seekers' skills and match them with suitable employment opportunities

- Knowledge of various career development resources and tools

- Strong attention to detail and organizational skills

Duties/Responsibilities:

• Emergency response: Act promptly in emergencies, notify relevant personnel, and follow safety protocols.
• Quality and safety: Ensure compliance with quality standards and health/safety regulations.
• Product and parts sourcing: Procure items for general repairs, e.g., drywall and bathroom fixtures.
• Preventative maintenance: Monitor and execute scheduled preventive maintenance.
• Routine inspections: Regularly inspect premises and equipment for any issues.
• Contractor oversight: Supervise contractors during professional repairs.
• Project participation: Engage in various projects, including alteration works.
• System functionality: Verify the functionality of building systems like irrigation.
• Additional duties: Perform other required duties and activities.

Required Skills/Abilities:

• Work status reporting: Proficient in creating reports to update management on work status.
• Experience criteria: Preferably possess a minimum of three years in building maintenance, construction, plumbing, or electrician roles; however, it is not obligatory.
• Carpentry and repair expertise: Knowledgeable in general carpentry and repair practices.
• A&A project management: Experienced in overseeing Alteration and Addition (A&A) projects.
• Physical capabilities: Must be physically capable of climbing ladders, bending, or maneuvering in confined spaces.

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

Strong leadership, communication, and financial management skills. Ability to work under pressure.

Passionate about food and service, detail-oriented, and a creative problem-solver.

Responsibilities

• Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.
• Deploy Workplace Safety and Health (WSH) Programmes.
• Ensure that all safety compliance and processes adhered to by all workers.
• Assist to manage and monitor site operation, workers and subcontractors.
• Able to communicate to all levels and attend to daily site meeting.
• Coordinate implementation of corrective and preventive actions (CAPA)
• Conduct safety committee meetings and safety audits for management reporting.
• Ensure and conduct periodic toolbox meetings.
• Establish quality safety management policies and procedures.
• Ensure Personal Protection Equipment (PPE) is applied within site at all time.
• Responsible for effective site administration which includes site safety and control of materials on site.
• Perform any other duties as assigned by Project Manager / Superior.

Requirements

• At least 5 Year(s) of working experience in building or civil construction industry
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Diploma/Degree holder in any Engineering Discipline/ Building/ Safety
• Self-driven and able to work within tight deadlines and shift work, if required
• A team player who is hands on and meticulous in his work
• Able to start work immediately or within a short notice Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer.

Responsibilities

• Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.
• Deploy Workplace Safety and Health (WSH) Programmes.
• Ensure that all safety compliance and processes adhered to by all workers.
• Assist to manage and monitor site operation, workers and subcontractors.
• Able to communicate to all levels and attend to daily site meeting.
• Coordinate implementation of corrective and preventive actions (CAPA)
• Conduct safety committee meetings and safety audits for management reporting.
• Ensure and conduct periodic toolbox meetings.
• Establish quality safety management policies and procedures.
• Ensure Personal Protection Equipment (PPE) is applied within site at all time.
• Responsible for effective site administration which includes site safety and control of materials on site.
• Perform any other duties as assigned by Project Manager / Superior.

Requirements

• At least 5 Year(s) of working experience in building or civil construction industry
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Diploma/Degree holder in any Engineering Discipline/ Building/ Safety
• Self-driven and able to work within tight deadlines and shift work, if required
• A team player who is hands on and meticulous in his work
• Able to start work immediately or within a short notice Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer.

Responsibilities:

• To implement, manage and ensure the effectiveness of network security and cybersecurity controls.
• Ensure the security controls are complied with the Bank and regulatory requirement.
• To establish and review network security and cybersecurity related policies and procedures.
• Work closely with Head of Department and/or the Senior Management for the alignment of network security and cybersecurity strategy direction and initiatives.
• Increase the Bank’s cross functional capability to manage security by establishing and embedding cultural and behavioral goals that relating to network security and cybersecurity.
• To perform, coordinate and review network security relevant assessment and network security self-attestation program.
• To provide network security and cybersecurity related awareness training.
• To prepare and provide required statistical and reports for internal and external party.
• Be primary responsible in managing compliance risk inherent in the day-to-day activities, processes and systems for which it is accountable.
• To undertake ad hoc tasks as and when required by the Head of Department and/or the Senior Management.

Requirements:

• Recognized Bachelor’s Degree in Computer Science or a related discipline preferred.
• CISA/CISSP or related certificate.
• At least 2 years of relevant experience in a similar capacity.
• Prior working experience in the banking sector will be advantageous.
• Knowledge and interest in computer systems.
• Ability to multi-task and work under pressure.
• Good interpersonal skills to handle stakeholders across multiple departments.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Senior Business Analyst (SAP Techno-Functional Consultant)

who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Senior Business Analyst (SAP Techno-Functional Consultant)

Job Responsibilities:

· Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.

· Provide application support to end users in troubleshooting and resolution of issues, and updating them of the progress which entails communicating with them in an appropriate and constructive manner.

· Work closely with the team and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications

· This role includes implementation and sustainment responsibilities. Travel within Asia Pacific region will be expected but kept to a minimum.

Job Requirements:

· Minimum 8 years’ experience in SAP HR/HCM project implementation and rollout experience

· Strong understanding of SAP HCM process and local statutory reporting and audit requirements

· Strong functional and configuration skills in all areas of the HR/HCM modules

· Able to do simple debugging of program

· Experience in supporting interfaces between SAP and non-SAP applications

· Team player with good writing, verbal communication and presentation skills. Independent, resourceful and able to perform under pressure with minimal supervision.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Responsibilities:

• Deal directly with customers either through telephone, electronically or in person.
• Keep records of customer payment history and transactions.
• Handle loan applications, obtain relevant documents and ensure the validity and accuracy of the information provided.
• Interview borrowers and assess each case.
• For every successful application, explain details and terms & conditions governing the loan stated in Note of Contract to the borrowers.
• Ensure a copy of Note of Contract and duly-completed application form are given to borrowers after the approval of loans

REQUIRED QUALIFICATIONS / SKILLS

• 4 “O” Level passes (including a grade C6 and above for English) or higher
• Strong interpersonal, communication and maintain a good rapport
• Upkeep a professional demeanor
• Detail Oriented with great follow-up skills
• Willingness to work a flexible schedule (5.5 day work week)
• Literacy and comfortable with Ms Office skills and Apps
• Must be self-motivated with team-player attitude able to work remotely using technology
• Those with an outgoing personality will be advantageous
• Progressive work environment suitable for ambitious individuals

Note : This job requires physically onsite for the performance of duties and not remotely feasible.

*We regret that only shortlisted candidates will be notified*

We wish you all the best in your career search.

• To conduct daily checks to ensure that the common areas are cleaned, and the landscape is maintained.
• To liaise with Client on matters related to the maintenance of the site(s)
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, landscape, lift/ escalators) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on the other common property not maintained by a term contractor to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• Lead Technical Officers in the management and maintenance of the site.
• Monitors and ensures each staff discharges their duties diligently
• Ensure full compliance of Contract Specifications service level and KPIs
• Vet documents and submissions for accuracy and quality before they are sent to Client
• Ensure that Client’s instructions are properly carried out
• Ensure that the Service are carried out in accordance with Client’s guidelines, Standard Operating Procedures (SOPs) and statutory requirements
• Ensure public and tenants’ feedback and complaints are attended to according to the timeframe stipulated
• Prepare and submit Management Reports to Client
• Attend and follow up on crisis management
• Collation of information required (upon instructed by Client) from the sites
• Conduct site inspections for each site at least once every week
• Ensure that due diligence is observed and exercised on the maintenance and upkeep of the building installations and systems at site
• Ensure that the maintenance regimes and schedules of the site are carried out as planned
• Plan, organize and implement work programmes and projects as assigned by Client.
• Co-ordinate and execute maintenance and tenancy works promptly
• Budget, plan and execute yearly improvement works Ensure the site is in good condition at all times
• Ensure all facilities at the site are in good working condition at all times
• Ensure all safety aspects, eliminating risk of damage and fallen objects
• Ensure proper records of transactions and accounts relating to the management and maintenance of the site(s)
• Ensure car park operations is in order Ensure staff on site follow-up with car park enforcement
• Liaise and resolve with car park operators on financial matters
• Liaise and meet with tenants for tenancy renewals and/or feedback
• Arrears management
• Monthly dialogue with tenants/customer engagement
• Ensure prompt delivery of services to Client and customers, including tenants, residents, motorists, grassroots organisation and shoppers Manage the green leases at the sites which includes vetting through tenants’ renovation commitment as stated in their leases

Responsibilities:

Full spectrum of managing foreign workers (including transfers, resignation, dormitories and other HR related matters)

· Recruitment of foreign workers and liaise with recruitment agencies.

· Involve in yearly appraisal exercise and this includes preparing promotion & salary increment letters.

· Handle MOM Work Pass related matters including Work Pass application, renewal, transfer and cancellation and update of foreign workers’ particulars. This includes preparing renewal contract.

· Handle foreign workers external trainings, medical insurances & work injuries claim matters.

· Prepare monthly reports.

· Provide support on initiatives and in any project, implementation assigned by Head of Department.

Responsibilities:

Full spectrum of managing foreign workers (including transfers, resignation, dormitories and other HR related matters)

· Recruitment of foreign workers and liaise with recruitment agencies.

· Involve in yearly appraisal exercise and this includes preparing promotion & salary increment letters.

· Handle MOM Work Pass related matters including Work Pass application, renewal, transfer and cancellation and update of foreign workers’ particulars. This includes preparing renewal contract.

· Handle foreign workers external trainings, medical insurances & work injuries claim matters.

· Prepare monthly reports.

· Provide support on initiatives and in any project, implementation assigned by Head of Department.

Key Responsibilities:

• Assist in data entry and maintaining office records.

• Maintain office supplies and equipment

• File, organize, and maintain both physical and electronic documents.

• Assist in data entry and maintaining office records.

• Ensure the office environment is clean, organized, and welcoming.

• Payroll Assistance: Support payroll processing by collecting timesheets, verifying hours,

and updating employee data as needed.

• Bookkeeping / SOA for both customer and vendors

• Ensuring all employee documentation is accurate, compliant with company policy, and

legally required standards (e.g., I-9 forms, tax records, etc).

• Assisting with payroll processing, including collecting timesheets, verifying work hours,

and ensuring proper deductions.

• Maintaining payroll records

Responsibilities:

Full spectrum of managing foreign workers (including transfers, resignation, dormitories and other HR related matters)

· Recruitment of foreign workers and liaise with recruitment agencies.

· Involve in yearly appraisal exercise and this includes preparing promotion & salary increment letters.

· Handle MOM Work Pass related matters including Work Pass application, renewal, transfer and cancellation and update of foreign workers’ particulars. This includes preparing renewal contract.

· Handle foreign workers external trainings, medical insurances & work injuries claim matters.

· Prepare monthly reports.

· Provide support on initiatives and in any project, implementation assigned by Head of Department.

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3000 - $4000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review closed sales calls per day for General Insurance Team.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Requirements:

• Preferably have quality assurance experience and insurance products knowledge.
• Candidate must be able to evaluate and provide feedback calls
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.
• Fast Learner and willing to learn on multiple Insurance Products.

How to Apply:

Please prepare your updated resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

Job responsibilities:

• Opportunity to be exposed to projects relating to Sales, Finance, Purchasing, Logistics, Operations, General Management
• Assist Managing Director and CEO in his daily activities, plan meetings and prioritize work
• Work alongside closely with other Head of Department to appreciate the key to managing stakeholders
• Additional exposure to other functional areas such as mining, smelting, material processing;
• Long term business development, sales planning, and strategy;
• Manage relationships with buyers, sellers, service providers and stakeholders;
• Provide recommendations to fortify internal governance through understanding the business flow
• Establish KPIs and incentives to improve efficiency of manpower
• Data compilation, research and analysis;
• Ad-hoc traveling as and when required.

Requirements:

• Degree in relevant discipline, demonstrated academic achievements, preferably with industrial background experience;
• Analytical and strong logical thinker, results oriented;
• Self-driven team player, a good listener and good communicator;
• Systematic and organized, able to thrive under pressure and situational ambiguity;
• Excellent written and spoken communication in English and Chinese to liaise with counterparts;
• Strong communicator and able to build strong interpersonal relationship is essential;
• Frequent travelling to subsidiaries to help group develop executable governance practices.