About Dentsu Group (dentsu)
Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.
With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.
Job Description
The purpose of this role is to act as an Integrated Client Partner to further enable cross-functional collaboration between various dentsu practices. The role provides strategic recommendations and manages all resources to ensure that the client’s marketing needs are met.
The Integrated Client Partner is viewed as a trusted advisor to the client - they understand and can articulate client business insights clearly. They are able to contribute ways to move business forward; to lead and monitor the day-to-day activities; to proactively identify new business building insights and opportunities. They are experienced in managing, motivating, and developing teams as well as working with other internal teams to develop and execute strategies that will build the client’s business.
Key Responsibilities
- Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
- Relationship Management – owns the client relationships as per the defined relationship strategy for the client
- Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
- Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
- Team Management – manages and motivates team around the clients objectives and culture
- Thought Leadership – drive education and evangelisation across Performance as a capability, both inhouse as well as within client’s organisation
Desired Skills and Experience
- Strong understanding of channels and platforms across Media as well as MarTech to drive Omnichannel orchestration and measurement across digital marketing.
- Experience in the Financial Services sector.
- Articulate presenter with the ability to work with and influence diverse, senior stakeholders, both internal and external.
- Ability to collaborate effectively across functions and teams, adding value and driving innovative thinking with action.
- Leads with cultural sensitivity and understanding to operate effectively and efficiently in different businesses and markets.
- Highly commercial - selling value, negotiation, client relationship management skills, and knows how to be a trusted business advisor.
- Multi-market APAC knowledge and experience driving innovation at a large scale.
- Able to devise overarching strategy for integrated accounts.
- Minimum 15 years of working experience, preferably within a digital agency / client environment.
